“Instrument Panel Failure. The center LCD screen that displays speed, tachometer, oil temp, coolant temp, oil pressure, battery voltage, and transmission temps, fuel gauge, tire pressure readings, warning messages, and many other things just stopped working. This is obviously a safety risk and can cause an increased risk to safety and crashes, as it has been recalled on many other Jeep Gladiators and Wranglers.”
Owner complaint, filed Sep 9, 2026
“The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel failed to display critical safety information as intended. No warning lights were illuminated. The vehicle was taken to a local Midas, where the battery was replaced; however, the failure persisted, and the vehicle was diagnosed and determined to need a new instrument panel.”
Owner complaint, filed Jul 23, 2026 at 45,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened
Complaints about the 2020 Gladiator peaked in 2025, with 127 filed that year. Owners had filed 21 complaints about the electrical system before the first recall that covers it, 24V652000 in September 2024; 152 more have come in since. In 2026 owners filed 42 so far.
7 safety recalls
Part 573 reports
Electrical System › Instrument Cluster/Panel24V652000
Defect. Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk. An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy. Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Filed Feb 23, 202369,201 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risk. Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy. Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Filed Jan 28, 202142,887 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risk. Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy. FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Filed Sep 24, 20202,114 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risk. In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy. Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Back Over Prevention › Sensing System › Camera20V191000
Filed Sep 10, 2020319,610 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Filed Mar 3, 202033,237 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risk. The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Filed Aug 29, 20193,733 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Risk. A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
Remedy. FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
All 7 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2020 Gladiator.
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in …
Technical service bulletins
685 on file
Repair instructions the manufacturer sent its dealers for the 2020 Gladiator. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 146equipment 140transmission 68engine 67body and frame 64steering 39visibility 32backup camera 22
08-298-26 REV. BWarranty extensionOct 17, 2026electrical system
Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● A blank electronic vehicle information center (EVIC) in the IPC. No information is displayed for the fuel level, temperature gauge, odometer, outside temperature, PRNDL and optional digital speedometer Fig. 1. IMPORTANT! The speedometer and …
114044Warranty extensionAug 12, 2026body and frame
D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
114045Warranty extensionAug 12, 2026body and frame
ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
08-298-26 REV. AWarranty extensionAug 8, 2026electrical system
Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● **A blank electronic vehicle information center (EVIC) in the IPC. No information is displayed for the fuel level, temperature gauge, odometer, outside temperature, PRNDL and optional digital speedometer Fig. 1. IMPORTANT! The analog speedometer …
08-358-26Service Bulletin/Repair InstructionsOct 9, 2026electrical system
Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C147B-92 - Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system …
08-358-26Service Bulletin/Repair InstructionsOct 9, 2026electrical system
Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C147B-92 - Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system …
16C Combo Rev3Warranty extensionAug 6, 2026electrical system
EMISSION RECALL – NORTH AMERICA Check Engine/Malfunction Indicator Lamp 16C The instrument panel cluster on about 32,587 of the above vehicles may have an inoperable check engine/malfunction indicator lamp (CEL/MIL). (JT) vehicles: CEL/MIL and cargo lamp indicator function are swapped. (JL) vehicles: CEL/MIL will not turn on. The CEL/MIL in and of itself …
08-298-26Warranty extensionJul 31, 2026electrical system
Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● A blank IPC display. No information is displayed for the speedometer, fuel level, temperature gauge, odometer, outside temperature and PRNDL. NOTE: The speedometer and tachometer continue to function normally. This bulletin involves replacing the …
Showing the newest 6 of 146 bulletins about the electrical system, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2020 Jeep Gladiator PU/CC 4WD
—
★★★★★
—
★★★★★
26.7%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Power Train
Filed Oct 12, 2026TN
My 2020 Jeep Gladiator has been experiencing transmission slipping, jerking at 20–30 mph, and rough shifting into Reverse, with diagnostic code P0733. An authorized Jeep dealership inspected the vehicle and confirmed that the transmission problem matches Jeep’s Technical Service Bulletin regarding D-clutch failure. Despite confirming the defect and the need for repair, the dealership returned my vehicle without fixing it. I am concerned about the potential safety risks and request that NHTSA investigate this known issue and consider whether a safety recall is warranted.
Electrical System
Filed Sep 9, 2026MO
Instrument Panel Failure. The center LCD screen that displays speed, tachometer, oil temp, coolant temp, oil pressure, battery voltage, and transmission temps, fuel gauge, tire pressure readings, warning messages, and many other things just stopped working. This is obviously a safety risk and can cause an increased risk to safety and crashes, as it has been recalled on many other Jeep Gladiators and Wranglers. This screen started out working upon purchase, but would often have a digital background that would show up. The dealership it was purchased from informed us there was nothing wrong with the screen. It just stopped working and there is nothing on the display.
Service Brakes
Filed Sep 5, 2026SC
Clutch overheated and cause an immense amount of smoke during drive with no warning indication from hud. Dealer stated that clutch has gotten well passed 390°c Heat from clutch has also caused front driver caliper to lock up and damage rotors.
Electrical System
Filed Aug 31, 2026TX
The driver instrument cluster has failed. completely blank no fuel gauge no odometer. was told this vin is not covered under the recall even though this is the issue behind the recall.
Electrical System
Filed Aug 19, 2026TN
My 3.5 instrument intermittently goes out for days and will come back on and back off again. I took it to the nearest dealer but this did not sjow up on his scan but it out again. As you will see in the photo the vehicle is running but no display. Milage is a little over 69,000. Dealer informed me that many of these were recalled but not my particular vehicle. He said it would cost me $1600 to get it repaired. It appears to me the recall may need to be expanded. I also contacted the jeep website but was told my vehicle was not covered under the recall.
Electrical System › Instrument Cluster/Panel
Filed Jul 23, 202645,000 milesCA
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel failed to display critical safety information as intended. No warning lights were illuminated. The vehicle was taken to a local Midas, where the battery was replaced; however, the failure persisted, and the vehicle was diagnosed and determined to need a new instrument panel. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Electrical System
Filed Jun 23, 2026WY
The instrument Custer went blank during a vacation trip, did not know how much fuel was in it. Took to dealer they tried to put in a new one and it was also faulty, been waiting 3 weeks and still no new part🤬
Seat BeltsCrash1 injured
Filed Jun 15, 2026TN
I was rear ended while stopped and the seat belts didnt lock causing injury to my face from hitting the steering wheel.
Electrical System
Filed Jun 14, 2026MO
The digital dash that displays the speed, shows fuel level and if 4x4 is active went blank, when I went to turn my vehicle on
Electrical System
Filed Jun 10, 2026TX
The start-stop system reports unavailable, then within a few miles of driving, the check engine light will come on, followed by problems with the transmission shifting gears, sometime causing the vehicle to stay in first or second gear while accelerating and creating a dangerous driving situation. Power cycling the vehicle sometimes helps. Diagnostic trouble codes show low voltage in one or more O2 sensors, "too lean" warnings and cylinders randomly misfiring. Engine runs very rough at idle with the strong smell of gas in the exhaust. Dash information shows battery voltage around 12.3 at start up increasing to low 13 while idling. This occured around 40,000 miles and dealer replaced the aux battery and reset system. It occurred again around 60,000 miles (20 months later) and owner replaced both auxiliary battery (testing showed bad) and main battery. System functioned normally after resetting codes. It occurred again about 8 months later at 72,000 miles. The F42 fuse was pulled, cleared codes and reset computer by removing battery power for 1 hour. System returned to normal.
Steering
Filed Jun 8, 2026GA
TRUCK WOBBLIES WHEN DRIVING AT HIGHWAY SPEEDS. THE STEERING TAKES TWO TO THREE INCHES TO TURN THE STERRING WHEEL BEFORE THE TRUCK STARTS TO TURN. NOT RESPONSIVE AS IT WAS.
Engine
Filed May 29, 2026FL
On May 27, 2026 at approximately 11:00 PM, my 2020 Jeep Gladiator Overland (VIN: [XXX] ) suffered catastrophic engine failure during normal operation at 78,190 miles. The alternator seized, causing the harmonic balancer (crankshaft damper) to fracture. The broken balancer fell into the engine block, causing extensive internal damage requiring complete engine replacement at significant cost. This failure sequence points to a design and/or manufacturing defect in the OEM alternator and/or its mounting system on the 3.6L Pentastar V6. A properly designed alternator should not seize with enough force to fracture the harmonic balancer and deposit debris into the engine block under normal operating conditions. The vehicle was not involved in any accident or operator abuse. It was being driven normally with no prior warning — no dashboard lights, no unusual sounds, no prior related mechanical issues. I request NHTSA investigate whether this failure pattern is systemic across 2020 Jeep Gladiator vehicles and other 3.6L Pentastar V6 platforms, including the Jeep Wrangler, Ram 1500, and Dodge Durango. Sudden complete engine failure at highway speeds is an immediate crash hazard to the driver and surrounding motorists. I respectfully request a formal defect investigation and, if warranted, a safety recall with full remediation and reimbursement of repair costs to affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed May 27, 2026VA
On Friday, May 22, 2026, at approximately 59,442 miles, the vehicle's instrument panel cluster (IPC) failed suddenly and without warning. The vehicle was driven to a store in [XXX] , with the display functioning normally, but upon restarting the vehicle less than an hour later, the central information screen went completely blank. The screen remains permanently blank and fails to display any driver information. At night, turning the vehicle on causes the screen to emit a faint dark gray backlight, but no text, gauges, or data populate. This failure creates an immediate safety hazard. With a permanently blank cluster, I am forced to drive without access to a speedometer, fuel gauge, odometer, or critical vehicle warning and safety lights, severely impacting my ability to maintain safe speeds and monitor vehicle health on public roads. The vehicle was inspected on May 27, 2026, by an authorized Jeep dealership (Lopp Motors in Dodge City, KS). The technician confirmed the failure and noted: "INFO SCREEN BETWEEN TACH AND SPEEDO IS BLANK. NO CODES IN SYSTEM PERTAINING TO CONCERN. TECH TRIED TO RESET CLUSTER AND PERFORMED PROXI ALIGNMENT – WOULD NOT ALIGN. ATTEMPT A VEHICLE CONFIG RESTORE – STILL NO CLUSTER OPERATION. INSTRUMENT CLUSTER REQUIRES REPLACEMENT." This identical component failure is the subject of NHTSA Campaign 24V-652 (Jeep Recall 30B); however, my 2020 model year VIN is currently excluded due to manufacturer time-in-service parameters. The vehicle and the failed comp
Electrical System
Filed May 11, 202640,000 milesMO
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the infotainment center display blinked on and off. The vehicle was taken to an independent mechanic where it was diagnosed with a failed instrument cluster panel. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. In addition, the contact was informed of a recall NHTSA Campaign Number: 24V652000 (Electrical System) however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Engine
Filed May 5, 2026OH
At 90k miles head gasket failed letting coolant in engine cylinders which was diagnosed and repaired by a Jeep dealer. At 130k miles engine light back on with dealer suggesting it is rocker arm/lifter failure with cylinders misfiring. At initial purchase of vehicle touchscreen would black out and restart. Dealer replaced with another touchscreen but issue still exists after warranty term.
Electrical System
Filed Apr 29, 2026CA
Instrument cluster completely quit working. We cannot see speed, if we have gas, tire pressure, mileage, oil temp, nothing. The whole thing is blacked out. No warning, dealer confirmed problem. This is a massive safety problem as we have no access to any information.
Electrical System
Filed Apr 22, 2026VA
Instrument Cluster/Dash panel electrical is shorting out and glitching while driving. Lights and messages go off while driving and then when the computer/vehicle resets the codes and lights go away. Then come back again. Garage checked out and could not find any electrical issues with Battery or Alternator and points towards the instrument cluster.
Electrical System
Filed Apr 20, 2026CA
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel failed to display the speedometer, warning lights, engine oil gauge, and the fuel gauge as needed. The failure had caused the vehicle to run out of fuel several times. The vehicle was taken to an independent mechanic after being involved in a crash while the vehicle was parked, and the mechanic related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The contact was advised to take the vehicle to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.
Electrical System
Filed Apr 5, 2026GA
This complaint is a follow-up to NHTSA complaint number 11729095. Since submitting the original complaint, the issue has continued and is now occurring while the vehicle is in motion. The vehicle is experiencing intermittent electrical and communication failures affecting multiple systems. The issue began approximately three weeks ago after completing a normal drive and has persisted since that time, occurring randomly and without warning. Both the main battery and auxiliary battery have been replaced; however, the condition remains unresolved. Current symptoms include: •Multiple warning messages and warning lights activating simultaneously while driving (including “Service Antilock Brake System” and “Service Shifter”) •Loss of communication between multiple control modules •Fault codes that temporarily clear but return •Instrument cluster instability and erratic system behavior Power steering assist becomes intermittent during these events, making steering significantly more difficult, particularly when navigating curves or operating in heavy traffic. This creates a serious safety hazard due to reduced vehicle control. Diagnostic trouble codes associated with this condition include multiple communication-related faults (U-codes), indicating loss of communication between critical control modules. The condition may temporarily improve when the auxiliary battery system is bypassed and the battery sensor is disconnected, but the failures consistently return. The issue is ongoing
Electrical System
Filed Apr 3, 2026GA
The vehicle is experiencing intermittent electrical and communication failures affecting multiple systems. The issue first occurred approximately three weeks ago immediately after completing a normal drive. Since that time, the problem has occurred randomly and repeatedly. Following the initial event, multiple warning messages appeared, including “Service Shifter,” along with numerous fault codes indicating loss of communication between control modules. Both the main battery and auxiliary battery have been replaced; however, the issue persists with no improvement. Current symptoms include: •Intermittent loss of communication between modules •Repeated warning messages, including “Service Shifter” •Fault codes that temporarily clear but return after driving •Unpredictable and inconsistent vehicle system behavior The condition sometimes temporarily improves but the faults and warnings consistently return. This creates a safety risk due to unreliable vehicle operation, including potential loss of shifting capability, starting issues, or failure of electronically controlled systems while driving. The failure is ongoing and intermittent but reproducible. The vehicle has not been involved in any accidents related to this issue. Root cause is UNKNOWN but suspected to involve the auxiliary battery system, battery management system, wiring, or related electrical components.
Vehicle Speed Control
Filed Mar 28, 2026MI
While I was driving the vehicle, the instrument cluster screen went completely blank and it won’t display any information like the speed, gas or anything about the vehicle information. Went completely blank while driving the vehicle, which could’ve caused an accident.
Electrical System
Filed Mar 23, 2026CA
Instrument Panel Cluster (IPC) Failure. The central Instrument cluster display went blank without warning unable to see fuel gauge, Temps and other gauges and warning lights are normally illuminated while the vehicle is in operation.
Electrical System › Instrument Cluster/Panel
Filed Mar 13, 202647,119 milesCO
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went dark and displayed a black screen. The failure obstructed the driver's visibility of the speedometer, fuel gauge, and other components, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer, where it was diagnosed with instrument panel failure. The vehicle was not repaired due to the cost. The contact stated that the failure worsened, and the instrument panel was inoperable. The manufacturer was not made aware of the failure. The failure mileage was 47,119.
Electrical System
Filed Mar 10, 2026CA
The side mirror amber lights warning of a vehicle in the blind spot randomly illuminate and remain on for upwards of an hour or upon turning the vehicle off and back on. The dash randomly notifies me that the forward collision warning isn't available and both side mirror blind spot warning lights illuminate for upwards of an hour or until I turn off and restart the vehicle. The Dash randomly goes blank and doesn't display any information such as speed, RPM, warnings etc.
Engine
Filed Mar 5, 2026IL
Intake lifters seizing and or rockers needle bearings failing resulting in camshaft lope damage
Electrical System
Filed Mar 4, 2026IL
INSTRUMENT CLUSTER WENT BLACK
Electrical System
Filed Mar 4, 2026105,000 milesTX
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the infotainment screen failed to function as intended. The screen turned black and remained black. No warning light was illuminated. The vehicle was taken to a local dealer and was pending a diagnostic test. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The contact associated the failure with NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The failure mileage was approximately 105,000.
Electrical System
Filed Feb 25, 2026FL
The instrument cluster has gone black.
Electrical System
Filed Feb 12, 2026IN
Jeep will not include my vehicle in the Instrument cluster failure because they predetermined which vin numbers were affected and did not include my 2020 Jeep Gladiator on the list. But my vehicle clearly has the electrical problem causing the center instrument cluster to not work and be blank. I cannot see how many miles I drove or how much gas is in the tank and cannot see anything outside of MPH and RPM.
Electrical System
Filed Feb 10, 202656,000 milesNH
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the odometer or safety features as intended. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Investigation: PE25014 (Electrical System) and NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
Engine
Filed Jan 28, 2026NH
Engine failure due to coolant leak: in December, 2025, vehicle was towed to dealership due to overheating engine. While driving home from work, Vehicle was exhibiting engine overheating including temperature warning lights, temperature gauge fluctuating from normal to extremely high, a strange sound coming from the front of the vehicle (almost like a fan was not working) and running rough, like a diesel idle. I immediately pulled the vehicle off to the side of the road & shut it off. (Fortunately engine didn’t seize or exhibit these symptoms while I was on the highway just minutes before) I called dealership & they said it needed to be towed in. After having my vehicle for 10 days, Dealership stated thermostat needed to be replaced. Vehicle then exhibited same symptoms a few weeks later along with a check engine light, vehicle is returned to dealership. Dealership NOW tells me they’ve “seen enough of these to know that it’s most likely going to need a left side cylinder head” due to coolant leak into the engine. I am now aware there have been multiple reports to NHTSA for similar issues and that a service bulletin has been issued to the dealerships for this very reason: its a KNOWN issue with no recall in sight. Jeep at this juncture, acknowledging it’s a problem, REFUSES to assist with very costly repair, instead suggesting I should report to NHTSA.
Visibility/Wiper
Filed Jan 26, 2026OH
Front defroster only blows in the center and does not distribute air to the sides of the front windshield when the driver looks out.
Electrical System
Filed Jan 21, 2026FL
The instrument panel completely failed It went blank with no warning Lost access to critical driving information It creates a serious safety risk There is a known recall for the same issue, but my VIN was excluded
Electrical System
Filed Jan 20, 2026VA
Center lost all lighting, cannot see gas gauge, oil pressure, engine heat gauge and odometer reading. This is my 3rd complaint. Is there anything going on with this problem.
Electrical System
Filed Jan 16, 202628,000 milesNY
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel flickered before going completely blank. The failure was intermittent, but the instrument panel permanently became blank. The contact called the independent mechanic where the vehicle was purchased and was informed that there were no recalls on the vehicle. The contact then called the NHTSA Hotline, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The contact was advised to contact the manufacturer for further assistance. The manufacturer was notified of the failure but offered no assistance. The contact then reached out to the independent mechanic, who then sent the vehicle to a local dealer, where the vehicle was repaired out of pocket. The failure mileage was approximately 28,000.
Electrical System
Filed Jan 15, 2026CT
The digital gauge cluster went blank and does not display any important information. 32k vehicles have been issued a recall but my VIN was not included. I also heard that 90k+ other vehicles had the same problem but new recall was not issued.
Electrical System
Filed Jan 11, 2026KY
I reported over a year ago that my center display went blank and is still blank. When I first reported the problem the first recalls came out on other gladiators but mine wasn't included in that recall. And still today every gladiator has been recalled except mine. I dont understand how older models and some 2020 and even new models have been recalled but mine still hasn't been. So here I am going on 2 years plus and nothing. Guessing how much gas is in my jeep is getting old especially since I paid so much for this vehicle. Its dangerous to drive since all your warnings and fuel is all on that display.
Electrical System
Filed Jan 8, 2026OH
Instrument panel cluster has gone black. Checked fuses and they are well seated.
Electrical System
Filed Jan 8, 202677,000 milesGA
The contact's sister owns a 2020 Jeep Gladiator. While the contact’s sister was driving at an undisclosed speed, the instrument cluster went black. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided a complaint number. The contact researched online and related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The failure mileage was approximately 77,000.
Electrical System
Filed Jan 7, 2026PA
The instrument dash cluster stopped working December 13, 2025. I notified the dealership immediately a thy scheduled for us to bring it in December 16, 2025. This is a safety concern because no warning would be visible, no gas gauge visible, no odometer availability either. I took it to the Jeep dealership we bought it from and they confirmed the faulty instrument dash cluster. Currently our Jeep Gladiator has been marked out of service since December 16, 2025. Files a Jeep claim and was assigned a Case Manager. Original quote for the part to become available was 45 days from December 17, 2025. Then supplier canceled the part order so the dealership’s parts department placed another order with an ETA of March 3, 2026. Supplier canceled the order again and now there’s no ETA but the part has been ordered. This is the 2nd major issue we’ve had. June 28, 2024 the transmission went in this Jeep with less than 35000 miles on it.
Electrical System
Filed Jan 6, 2026NC
Driving and center instrument cluster went blank. I can no longer see any digital display including but not limited to; gas, mileage, warning lights, digital speedometer, tire pressure...
Electrical System
Filed Jan 5, 2026RI
One morning the instrumental cluster display would not display mileage, fuel capacity, temperature, or any notifications. The dealership inspected it for a blow fuse and a computer reset and determined the display shorted and would need to be replaced. I called FCA regarding a recall for this exact problem on 2020 Jeep gladiators and that this was a known safety issue released by nhtsa. I was told by FCA that this trim level was not included in this recall. My jeep Overlook was overlooked. Trim level deals with extras like heated seats not foundation electrical installation. The recall 30B is as follows: 5/8/2024ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Summary Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Controls and Displays.” Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is 30B.
Electrical System
Filed Dec 31, 2025NH
Digital dash cluster became erratic then blacked out entirely. Restarting vehicle didn't help. Cannot see fuel gage nor safety alerts any more.
Back Over Prevention
Filed Dec 30, 2025125,000 milesMO
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at 30 MPH, the instrument panel turned black. The contact stated that the failure persisted upon restarting the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.
Electrical System
Filed Dec 30, 2025LA
Instrument cluster gauge panel. It doesn't work, and other gladiator models have been recalled for the same issues. Issues with radio, have taken it in many times for same issues and nothing changed, wiring doesn't work properly under seats and on driver door. The green busbox was faulty from factory, can't have glove box in due to interfering with wires behide it.
Electrical System › Instrument Cluster/Panel
Filed Dec 30, 202586,000 milesWA
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered, and the repair could take up to a month, depending on the origin of the parts. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Electrical System
Filed Dec 19, 2025NC
The instrument panel cluster has gone blank. It was slowly going bad and eventually went out alltogether.
Engine
Filed Dec 17, 2025KY
My jeep has 140,000 mile engine oil has been changed on time every time. And the engine has cylinders that are missing and it's using antifreeze and riddles like a diesel from time to time. I looked it up and it seems to be a common problem with these engine and there has not been a recall for this. But funny thing is they make a repair kit for this issue. Why has this not been recalled yet it's on all the jeep forms. Even wright ups of fires after a while of driving in this condition.
Electrical System
Filed Dec 17, 2025MI
Our dash board has gone black and we can not see how fast we are going how much fuel we have or the milage or anything else on the dash. The radio still works but nothing else on the dash is working. there are 32,000 other vehicles with recalls on this same issue our truck does not fall under the recall batch but obviously should. this is a major safety issue
Steering
Filed Dec 16, 2025AR
Death Wobble at highway speeds between 72-75. Shaking hard at these speeds.
Complaints 1-50 of 484, newest first, reproduced as filed.
Going by the federal record, it is one of the Gladiator years to avoid: owners filed 484 complaints, 2.3 times as many as a typical Gladiator year. The most common complaint is about the electrical system (36%).
What is the most common problem with the 2020 Jeep Gladiator?
The electrical system: 173 of the 484 complaints (36%) are about it. Owners most often say it sets off warning lights on the dash (20%), turns on the check engine light (6%) and loses power (5%). The typical report comes at 54,000 miles.
How many recalls does the 2020 Jeep Gladiator have?
7 safety recalls on file with NHTSA, the most recent filed Sep 5, 2024. The largest, 20V191000, covered 319,610 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2020 Jeep Gladiator problems start?
Half of the complaints that record an odometer reading came in before 3,000 miles. For the electrical system the midpoint is 54,000 miles.
Has NHTSA investigated the 2020 Jeep Gladiator?
Yes, once. PE25014 ("Instrument Panel Cluster (IPC) Failure") was opened Oct 23, 2025 and is still open.
Are there service bulletins for the 2020 Jeep Gladiator?
The manufacturer filed 685 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (146), the transmission (68) and the engine (67). They include a warranty extension, 08-298-26 REV. B, filed Oct 17, 2026. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 5, 2024. Source: NHTSA Office of Defects Investigation.