Defect. Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Interior Lighting17V290000
Filed May 1, 201713,049 vehiclesJayco, Inc.
Defect. Jayco Inc. (Jayco) is recalling certain 2017 Jay Flight Bungalow, Hummingbird, White Hawk, Jay Flight SLX, Jay Feather 7, Jay Feather and Jay Flight fifth wheel recreational trailers. The LED ceiling lights may produce excessive heat.
Risk. The excessive heat from the LED ceiling lights may increase the risk of a fire.
Remedy. Jayco will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for the recall is 9901349.
Electrical System › Integrated Trailer Brake Control16V560000
Filed Jul 27, 20163,085 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
Risk. A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
Remedy. Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Equipment › Other › Labels16V305000
Filed May 20, 201626 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain model year 2017 Jay Flight trailers manufactured May 6, 2016, to May 9, 2016. The weight ratings on the tire labels are incorrect. Thus, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims."
Risk. Incorrect weight ratings on the tire label could cause the operator to overload the vehicle and lead to premature tire wear, increasing the risk of a crash.
Remedy. All affected units are in dealer inventory. Dealers will be provided new, corrected labels. The recall began May 27, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901299.
What owners reported
Newest filings
Suspension
Filed Sep 18, 20192,000 milesTN
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE HANGERS WERE MISALIGNED WHEN THE RV WAS MANUFACTURED. AS A RESULT, THE VEHICLE WOULD NOT MOVE IN A STRAIGHT PATH WHILE BEING HAULED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO LEBANON RV CENTER (443 TOTT ST, LEBANON, TN 37087, (615) 784-4334) TO HAVE THE RV REPAIRED. THE RV WAS REPAIRED; HOWEVER, APPROXIMATELY ONE YEAR LATER WHILE DRIVING 55-60 MPH, THE FRONT DRIVER'S SIDE WHEEL ON THE RV SEPARATED FROM THE AXLE. ADDITIONALLY, THE LUG NUTS SEEMED TO HAVE BEEN SHEARED OFF OF THE WHEEL HUB. THE MANUFACTURER SUPPLIED THE REPLACEMENT WHEEL AND TIRES FOR THE RV. APPROXIMATELY TWO WEEKS LATER, THE FRONT WHEELS ON THE RV SEPARATED FROM THE WHEEL HUB WITH THREE OF THE LUG NUTS SHEARED OFF AS BEFORE. THE WHEEL SEPARATION FROM THE WHEEL HUB WAS EXPERIENCED A THIRD TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Structure › Body
Filed Apr 30, 2019OR
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. THE CONTACT STATED THAT THE TRAILER'S BLACK WATER TANK DETACHED WHILE DRIVING. THE CONTACT CALLED CAMPING WORLD OF HILLSBORO (LOCATED AT 6503 SE ALEXANDER ST, HILLSBORO, OR 97123, (866) 913-9967) AND LEFT A VOICE MESSAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. VEHICLE GETTING DIAGNOSED.*JB SAFETY RECALL REPORT ATTACHED. *JB
Electrical System
Filed Nov 19, 2018FL
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT TRAVEL TRAILER HAULED BY A 2006 FORD F-150. THE CONTACT STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE LIGHTS IN THE CAMPER. THE DEALER (CAMPING WORLD OF BARTOW, 7400 FL-60, BARTOW, FL 33830, (888) 763-2383) CAME OUT TO REPAIR THE LIGHTS AND NOTICED THAT THERE WAS A SHORT IN THE WIRES. THE DEALER REPLACED ALL THE LIGHTS AND TOOK ALL THE OLD LIGHTS TO BE RETURNED TO THE LIGHT MANUFACTURER. THE CONTACT STATED THAT JAYCO WOULD NOT REPLACE THE WIRING BECAUSE NO ONE WOULD COME OUT AND VERIFY WITH A LETTER THAT THE WIRE SHORTAGE OCCURRED WITHOUT THE OLD BULBS. THE CONTACT DID NOT SIGN OFF ON THE REPAIRS DONE BY THE DEALER. *BF *BF *JB CARFAX CANNOT PROCESS THIS REQUEST.*JB *DT*JB *DT COMMAND LIGHT RECALL.*JB
Exterior Lighting
Filed Jul 31, 2018CA
I HAVE NOW CONTACTED MANTECA TRAILER 4 TIMES. EACH TIME THEY TOLD ME THEY WOULD "LOOK UP MY ACCOUNT AND GET BACK TO YOU". I HAVE YET TO HEAR BACK AND I AM EXTREMELY FRUSTRATED. THE RECALL IS FOR LED LIGHTS THAT MAY CATCH FIRE SO WE DO NOT FEEL SAFE USING THE TRAILER. I PAID 27,000 DOLLARS FOR SOMETHING I CAN'T USE. PLEASE HELP.
Exterior LightingFire
Filed Jun 5, 2018NY
TL* THE CONTACT OWNS A 2017 JAYCO JAY FLIGHT. WHILE ATTEMPTING TO OPERATE THE CEILING LIGHTS, AN ABNORMAL PLASTIC BURNING ODOR WAS DETECTED INSIDE THE CAMPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V290000 (INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALBANY RV, 48 RENSSELAER AVE, LATHAM, NY 12110, (518) 459-4695) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT BACK TO THE ALBANY RV DEALER. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE; HOWEVER, THERE WERE OTHER REPAIRS THAT WERE TO BE COMPLETED AND THOSE PARTS WERE NOT AVAILABLE. THERE WAS NO MILEAGE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 4, 2021. Source: NHTSA Office of Defects Investigation.