“Summary of safety defect and failed recall repair: Vehicle: 2020 Honda Pilot EX (Clean California Title) Core Issue: Persistent, catastrophic failure of the MOST Bus fiber-optic communication network, resulting in complete blackout of the federally mandated rear backup camera (FMVSS No.”
Owner complaint, filed Jul 30, 2026
“MOST Network problems continue to persist even after MOST FAKRA Service Cables Safety Recall work was performed. Typical progression: Radio goes silent, Infotainment Screen displays error message, "Network Communication Lost / MOST Net Off", Driver Information Interface Display goes blank, then 3 error messages cycle, "Blind Spot Info System Problem", "Emissions System Problem", "Transmission System Problem", and …”
Owner complaint, filed May 18, 2026
Complaints and recalls over time
By year of filing
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened
Complaints about the 2020 Pilot peaked in 2020, with 98 filed that year. No recall on file covers the electrical system, the subject of 35% of the complaints. In 2026 owners filed 70 so far.
Filed Jun 4, 2026965,561 vehiclesHonda (American Honda Motor Co.)
Defect. American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Risk. Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy. Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Air Bags › Sensor › Occupant Classification › Front Passenger26V332000
Filed May 21, 202698,892 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk. Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy. Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Air Bags › Sensor › Occupant Classification › Front Passenger24V064000
Filed Feb 1, 2024750,114 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Risk. An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy. Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Filed Dec 18, 20232,490,460 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy. Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Filed Jun 15, 20231,209,673 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy. Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Filed Mar 16, 2023339,404 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy. Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Filed Mar 11, 20211,093 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk. Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Remedy. Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Back Over Prevention › Sensing System › Camera20V439000
Filed Jul 28, 2020607,786 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Risk. Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy. Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Back Over Prevention › Sensing System › Camera20V440000
Filed Jul 28, 2020499,344 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk. A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy. Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Filed Feb 6, 202010,050 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Risk. If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Remedy. Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Filed Oct 31, 201910 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Risk. In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Remedy. Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
All 11 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 4 name the 2020 Pilot.
Engine failurePreliminary evaluation PE25008Open
Opened Aug 20, 2025engine
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft …
No Restart After Auto Start/Stop EngagesEngineering analysis EA25004Open
Opened Mar 26, 2025engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to …
Engine failureRecall query RQ24013Closed
Opened Nov 8, 2024Closed Aug 20, 2025engine
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these …
No Restart After Auto Start/Stop EngagesPreliminary evaluation PE22005Closed
Opened Jun 3, 2022Closed Mar 26, 2025engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to …
Technical service bulletins
149 on file
Repair instructions the manufacturer sent its dealers for the 2020 Pilot. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 42equipment 16engine 14visibility 13brakes 12seats 8body and frame 7fuel system 7
Warranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
A23-009Warranty extensionJan 6, 2023electrical system
Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI …
Dealer Message - On February 18, 2021, American Honda announced a warranty extension for certain 2018-20 Odyssey, 2019-20 Passport, and 2019-20 Pilot vehicles. This warranty extension covers communication issues in the MOST bus network where the vehicle may have popping or crackling from the speakers, no sound from the audio system, a Network Loss message, …
A24-061Service Bulletin/Repair InstructionsNov 7, 2025electrical system
Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
ATI&08072025902OtherAug 7, 2025electrical system
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the …
A24-061Service Bulletin/Repair InstructionsOct 8, 2024electrical system
Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
A24-061Service Bulletin/Repair InstructionsSep 21, 2024electrical system
Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
A23-008Service Bulletin/Repair InstructionsJan 25, 2023electrical system
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
Showing the newest 6 of 42 bulletins about the electrical system, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2020 Honda PILOT SUV AWD
★★★★★
★★★★★
★★★★★
★★★★★
16.4%
2020 Honda PILOT SUV FWD
★★★★★
★★★★★
★★★★★
★★★★★
17.5%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Forward Collision Avoidance › Adaptive Cruise Control
Filed Oct 28, 2026NM
The front facing camera failed. Cruise control doesn’t work. Emergency braking doesn’t work. Lane departure warnings and lane keeping assistance doesn’t work. Forward collision warning doesn’t work. The forward facing camera failure was confirmed by an independent mechanic. Warning lights in the driver’s display show that the safety features are not working.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Oct 7, 2026AL
On October 7, 2026, at approximately 131,425 miles, my 2020 Honda Pilot Elite suddenly displayed multiple Honda Sensing safety-system failures simultaneously without prior warning. The vehicle displayed Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem, and Auto High-Beam Problem. I shut the vehicle completely off and restarted it, but the warnings returned. These failures appear to disable multiple advanced driver-assistance and collision-avoidance functions at the same time. I have found reports from other 2020 Honda Pilot owners describing similar simultaneous Honda Sensing failures, including reported failures of the multipurpose forward camera. I am having the vehicle diagnosed and will retain the diagnostic trouble codes and repair information. I am reporting this because the simultaneous loss of multiple collision-avoidance and driver-assistance safety systems appears to be a potential safety-related defect.
Electrical System
Filed Oct 6, 2026CA
Honda Pilot 2020 sensing multipurpose camera failure. DTC U3000-49
When driving in normal conditions on a 2 lane road and passing oncoming vehicles the ‘auto emergency brake’ will flash on screen and briefly slow/attempt to apply brakes. Very intermittent, no consistency with other conditions such as weather, traffic flow or driving conditions. Concern - safe driving conditions are interrupted causing driver distraction and higher risk of accident.
Electrical System
Filed Sep 29, 2026VA
My front sensor camera has malfunctioned which is causing numerous failing safety systems such as lkas, adaptive cruise control and automated braking.
Forward Collision Avoidance › Sensing System › Camera
Filed Sep 27, 2026OH
I own a 2020 Honda Pilot with approximately 85,000 miles. While driving, the Adaptive Cruise Control (ACC) and Collision Mitigation Braking System (CMBS) warning lights intermittently come on, causing these Honda Sensing safety functions to become unavailable. The warnings sometimes disappear and the systems operate normally again, but the problem continues to return. The vehicle was diagnosed with DTC U3000-49, Multipurpose Camera Unit Internal Electronic Failure. I took the vehicle to a repair facility and was advised that the multipurpose camera needs to be replaced, with an estimated repair cost of approximately $2,200. The repair facility also told me that they have recently seen other Honda vehicles with the same or very similar issue. They had a Honda Odyssey with a similar Honda Sensing/camera problem just before my Pilot. I am reporting this because the failure occurs while driving and disables ACC and CMBS. I am concerned that similar multipurpose camera failures may be occurring in other Honda Pilot and Odyssey vehicles.
Electrical System
Filed Sep 22, 2026NY
Multipurpose Camera Unit Failure, causing many warning symbols on dash.
Electrical System
Filed Sep 18, 2026AR
Front facing camera fail. Causing brake system adaptive cruise control, lane keeping assist , collision mitigation, road departure mitigation. Auto high beams to not work
Engine
Filed Sep 10, 2026GA
After previously reporting that a connecting rod bearing noise developed after the timing belt maintenance package was performed near 100,000 miles, the connecting rod bearings failed around 3,000 miles later while going down the interstate with children in the car. Thankfully the Pilot, which was shaking and making noise, was able to be pulled over to side of the interstate and later towed to the dealer service. No symptoms other than the noise at low speeds usually from take off, which regional Honda said wouldn’t damage anything, but apparently it did.
Structure › Body
Filed Sep 4, 2026PA
There is significant rust on the frame and undercarriage of the vehicle. There has been no actual safety concerns yet, but it may lead to severe issues if unaddressed. It has since an active recall exists for the corrosion of the rear subframe. A specific rust-related inspection is on hold until I receive further direction from the dealership I purchased the vehicle from.
Power Train
Filed Sep 1, 2026MO
The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating and was shaking violently. The contact associated the failure with the transmission. The manufacturer was notified of the failure and offered a goodwill repair; however, the contact had not agreed to the terms. The vehicle was taken to the dealer and the dealer confirmed that the transmission needed to be replaced. The contact stated that prior to the transmission failure, the vehicle was taken to the dealer for the hesitation issue, and the dealer associated the failure with the transmission. The vehicle was not repaired for personal reasons.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 31, 2026GA
I got in the car one morning and had 5 error codes come on and they have not gone off. None of the driver assist controls are working. The cruise control does not work either. All of the dash lights are on. Toyota determined it is the front camera that failed and repair would be $2000. Car is available for inspection anytime. Unable to drive for long periods as the cruise control does not work. The lane assist option does not work. The automatic break system does not work. Half of the option this car came with do not work.
Steering
Filed Aug 29, 2026WI
While driving on my way home from work (24 mile drive) I received on my dashboard faults that flashed briefly for my steering, lane keeping assistance, lane departure, forward collision, automatic emergency braking, adaptive cruise control and parking collision (warning lamps). My radio also had cut out at the same time. While that occurred my steering wheel jerked suddenly while going straight at speeds around 60mph. I brushed it off as a communication issue since it is known to occur on these vehicles, but the steering wheel jerking was new to me. Made it home turned the vehicle off (vehicle was off for 15 minutes). I started up the vehicle no warning lamps came on. But as soon as I got up to 40mph and a mile from my home the same issue occurred but more frequent, but less of the steering wheel jerking. I got where I needed to go and got back onto the road and reached 30 mph the warning lamps came on more a lot more frequently on my way home. As soon as reached my alleyway turning left, the steering wheel had a moment of locking up (about 5-10mph). This came as a shock for me. I backed up into my garage and had to turn the steering wheel left again and the same thing happened. I parked the while the vehicle was running I turned the steering wheel really fast, recreated the steering wheel locking momentarily a few times. I turned the vehicle off and tried to restart it but there was no power. Turns out that my battery had gone bad. I had no indication of a low voltage or bat
Unknown or Other
Filed Aug 26, 2026MD
There's an old recall called FAKRA Service Cable Safety, Recall Number #23V-431, The recall issue was fixed, but it is now recurring. The cracking windshield sound, along with the screen shutting off or going blank, increases the risk of a crash or injury when backing up or driving while using the navigation system. We contacted Honda about this issue, but they don't seem keen on fixing it, especially now that it's out of warranty.
Forward Collision Avoidance › Warnings
Filed Aug 25, 2026PA
All safety alerts started showing as the forward camera has an internal failure as diagnosed by the dealer
Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 21, 2026OH
While driving the vehicle on a family trip all of the driver assist functions shut off. Cruise Control, Lane Assist, etc. Numerous warning lights were triggered including brake system. Most noted the various driver assist functions became disabled. We had the vehicle codes read by a couple non-dealer locations. The OBD readers indicted that everything was fine with no codes being presented suggesting an error. Vehicle could be driven but none of the standard safety features with the camera system worked. Took it to Honda Dealer (Honda Marysville, Ohio) who performs all service on the vehicle. They concluded a faulty main camera and noted there were no recalls attributed to the device. Information we researched suggests these Camera's should last the life of the vehicle or at least 10 years. This car's windshield has never been replaced, and the car spends 75% of it's time in a garage. All mileage on the vehicle is highway mileage. Researched information suggests changing the windshield or subjecting cameras to extreme heat (sitting in sun all day, every day) can result in damage but this car was not subject to any of that from it's manufacture. Online forums suggest this issue is impacting both Honda Pilot's and Honda Ridgeline, with a lot more complaints on the Ridgelines. I have all paperwork from Honda and requested the part be returned to us for which Honda complied. No accident occurred as a result of the faulty camera.
Fuel/Propulsion System
Filed Aug 18, 2026FL
Tachometer is starting to surging idle. Getting a wave of errors lights and messages. It’s also a known problem on the 2019 of the same model and it has a recall. I received the same code from an auto repair shop. Service Bulletin 21-010
Electrical System
Filed Aug 10, 202610 milesRI
The contact owns a 2020 Honda Pilot. The contact stated that the radio made an abnormal crackling and popping sound, and the instrument cluster flickered with the Collision Mitigation Braking System (CMBS), and the cruise control became inoperable while driving. The vehicle was taken to a dealer, where the contact was informed that the failure could not be duplicated. The contact associated the failure with TSB: 20-058 and 21-012, and NHTSA Campaign Number: 23V431000 (Back Over Prevention). The vehicle was taken back to the dealer, where the contact was informed that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10.
Electrical System
Filed Aug 4, 202658,000 milesMA
The contact owns a 2020 Honda Pilot. The contact stated that while driving at an undisclosed speed, the message that the radio was shutting off was displayed. Additionally, the speakers made a crackling sound before the radio shut off, and the main screen became inoperable. The contact referenced NHTSA Campaign Number: 23V431000 (Back Over Prevention); as a possible cause for the failure. The vehicle was taken to the dealer times; however, the technicians were unable to duplicate the issue. During the final visit, the dealer diagnosed the vehicle with an amplifier failure and replaced the part; however, the issue persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,000.
Power Train
Filed Aug 1, 2026NJ
I am reporting a severe safety defect regarding the automatic transmission on my 2020 Honda Pilot AWD (VIN: [XXX]). The vehicle experiences a violent and constant transmission vibration/judder under light throttle acceleration. On XXX, at 127,073 miles, an authorized Honda dealership officially diagnosed the vehicle under Repair Order # XXX, confirming the presence of "shudder at light throttle". Despite changing the transmission fluid as required by maintenance schedules, the issue persists. This failure causes unexpected vehicle hesitation and jerky shifts while driving at highway speeds, creating a high risk of rear-end collisions and posing an immediate safety hazard to my family and other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed Jul 30, 2026CA
Summary of safety defect and failed recall repair: Vehicle: 2020 Honda Pilot EX (Clean California Title) Core Issue: Persistent, catastrophic failure of the MOST Bus fiber-optic communication network, resulting in complete blackout of the federally mandated rear backup camera (FMVSS No. 111 violation), total infotainment reboot loops, loud audio cracking/popping, and instrument panel system failure during active vehicle operation at 65+ mph highway speeds. RECALL REMEDY FAILURE CHRONOLOGY: 1. IN-WARRANTY ANCHOR: On April 20, 2022 (34,201 miles) at Tracy Honda, initial network cracking/popping and communication faults were logged under factory warranty. Display head unit was replaced, but underlying MOST Bus backbone issues persisted. Fakra connectors replaced to attempt to fix the issue. 2. RECALL ATTEMPT: On July 17, 2025, at Lompoc Honda, the vehicle was presented specifically under Safety Recall Campaign 23-047 / NHTSA 23V-431. Dealer technicians installed FAKRA connectors and connector jumpers per official remedy instructions. 3. REMEDY FAILURE: The recall remedy failed to correct the defect. The vehicle continues to experience "Network Communication Lost" and "Check Tuner" system collapses, completely disabling the rear backup camera display without warning - all while being in a 10-minute reboot loops. SAFETY HAZARD: The sudden, unannounced loss of rear visibility and screen blackout creates a direct backover and collision hazard in violation of Federal Motor Vehicle Sa
Engine
Filed Jul 20, 202646,500 milesTX
The contact owns a 2020 Honda Pilot. The contact stated that after starting the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the local dealer, who examined the engine and discovered metal shavings inside the oil pan and there was engine rod bearing damage. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed of NHTSA Action Number: PE25008 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 46,500.
Electrical System
Filed Jul 20, 2026LA
Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.
Electrical System
Filed Jul 17, 2026CA
Engine start/stop function fails to restart after automatically shutting off at a light or in traffic. It falters and fails to start, then the dashboard lights up with errors, and I have to put it into park before restarting. Sometimes it takes a few tries before restarting. The battery has been replaced twice in the last year and the starter motor within the last year too, but the issue persists.
Engine
Filed Jul 15, 2026IL
When the vehicle is at a stoplight or stop sign, the engine regularly shuts off. The engine does not automatically restart and sometimes it takes several minutes to restart the engine, leaving the car blocking traffic at a light. This happens REPEATEDLY and often.
Forward Collision Avoidance › Warnings
Filed Jul 14, 2026TX
Lots of crackling noises via the audio system. Display reboots itself many times before it finally went BLANK. Radio / DVD DEAD. Blind Spot warnings DEAD. Back up camera DEAD. Navigation DEAD. Eventually the battery goes DEAD and the car will not start. Got Stranded a few times. Changed the battery. But hopeless and reliability is DEAD. Definitely disappointed with HONDA.
Electrical System
Filed Jul 12, 2026FL
First of, there are a LOT of Honda Pilot owners online who have the same exact complaints in honda forums and social media. Windshield Lane Keep Assist camera is malfunctioning. Adaptive cruise control, Emissions systems, Road departure system, Auto high beam problem, Lane keeping assist, Collision mitigation system warning lights all come on. No previous warnings or failures prior. This started out of the blue and has been happening everyday for a few months now. This malfunction puts driver and passengers at risk.
Engine
Filed Jul 10, 2026OR
The problem on our Honda Pilot is related to the starter. We have had four instances now where the auto start/stop function has failed to restart the car after sitting at a stop light. This has happened at very busy intersections resulting in difficulty restarting the car and the car temporarily disabling the auto start/stop functions. I just had this happen for the fourth time on 7/9/26 at approximatlely 6:00 PM. I am planning on taking it into the dealership to have it looked at since it has happened multiple times. I also see on the Internet that other owners are having this issue and NHTSA is looking into it. I feel this is a significant safety issues since this happens in traffic and could result in people being rear-ended when their car won't start. This problem started for me about two months ago but I thought it was just a fluke but apparently it is not. The battery and electrical system has been checked and are working properly.
Fuel/Propulsion System
Filed Jun 30, 2026TN
On two separate occasions this vehicle has died when stopped at a traffic light. First time was in February and the second was in June, both times were in 2026. Both times had to push the off button and do a restart.
Engine
Filed Jun 24, 2026TX
Engine Auto off/ on when stopped for signal light. Routinely, when stopped at a light, the engine will fail to turn back on and the car will go off but will not turn itself completely off. This leads to a delay for the engine clicks into neutral and in order to restart, I must turn the vehicle completely off and then restart. This issue occurs when I release the brake to begin my acceleration after the light turns green. And the vehicle stalls so that the traffic behind me which was prepared to move forward is stuck. The amount of time it takes to get the vehicle turned completely off and back on generally takes much of the light change time.
Unknown or Other
Filed Jun 23, 2026OH
My air conditioning system has gone out for the third time in 6 years. First one was at 38k miles and was the compressor, which contaminated the system, requiring a system replacement. Second time was at 98k miles and was the condenser, which required a whole system replacement. Third time happend at 148k miles and is the compressor, which will result in another full system replacement. The compressor is locked up which will cause the serpentine belt to fail, unless I keep the AC off. I have not yet had this fixed, however I'm very frustrated that this has happened 3 times. A serpentine belt failure can potentially cause a safety issue.
Forward Collision Avoidance › Warnings
Filed Jun 20, 2026NV
At every vehicle startup, multiple warning messages appear on the dashboard indicating failure of the driver assistance safety system. The warnings include Collision Mitigation System Problem, Lane Keeping Assist System Problem, and Auto High Beam System Problem. The issue occurs immediately upon ignition while the vehicle is stationary and resets each time the vehicle is turned off and restarted. The problem is persistent and has not resolved over time. The vehicle was inspected by an authorized dealership and diagnosed with a diagnostic trouble code indicating an internal failure of the forward-facing camera unit used for the driver assistance system. The repair recommendation was replacement of the camera module and calibration. This malfunction affects the vehicle’s advanced driver assistance safety systems, which are designed to support collision avoidance and lane keeping. The failure may result in reduced or non-functioning safety features while driving, increasing the risk of unsafe operation without full driver assistance functionality. No windshield replacement or external impact has occurred that would explain camera damage. The issue began without any known external cause and continues consistently at every startup.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 16, 2026OH
The vehicle suddenly made audible and visual warnings stating critical error. All of the safety features handled by the forward-facing multipurpose camera stopped working. Honda stated the camera has failed (common issue based on research), and is a costly repair. Vehicle less than 6 years old, all maintenance completed timely by Honda, mileage 81k
Engine
Filed Jun 15, 202699,000 milesSC
The contact owns a 2020 Honda Pilot. The contact stated that while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with failures of 4 of the 6 fuel injectors. The vehicle was repaired. The contact related the failure to an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 11, 2026PA
Warning lights for Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, Road Departure, and Auto High Beam all came on simultaneously. From reading several Pilot forums, this seems to be very widespread and dealerships want anywhere between 1500 and 1900 to replace and calibrate the camera system which controls these functions. If it’s widespread, the vehicles should be recalled.
Electrical System
Filed Jun 9, 2026OH
The car makes a popping/static sound weather turned off or on . The infotainment center and screen has shut off while driving and using GPS leaving me to scramble with my phone to get a GPS on and this happens without any warning so I don't have any time to pull over to a safe place . I have taken the vehicle to 2 different mechanic shops and they did not find anything when hooked up to their computer . This is a random problem that happens at different times ,there is no telling when it will happen .when the popping/ static sound starts it is difficult to hear the music and the GPS on the car is not always correct it leads to the wrong places.
Lane Departure › Assist
Filed Jun 5, 2026NC
I took my vehicle in due to a recall on the coaxial cable that was causing the electronic to malfunction and make a constant electrical popping sound. Shortly after that was replaced, the multipurpose camera started to malfunction and eventually gave out completely. I have warning lights constantly and cannot use any safety features in the vehicle, not even the cruise control. After much research this is an issue for thousands of Honda owners and is absolutely a safety issue. I’m scared to death to drive this car.
Engine
Filed May 28, 2026TX
The issue that I am having is very serious if I forget to hit the off button which disables the energy saving my car will shut off. This happens if I am at a stop sign or stop light. I literally have to restart my car all over again. Cars behind me have almost hit me. At first I thought this is a new vehicle it is normal for this happen but quickly rode cards similar to my vehicle features and their cars would not stop like mine does. I have called the dealer several times to report this incident but the managers never return my phone calls. I do fear my safety and my children's safety.
The multipurpose front camera (Honda Sensing camera unit) failed internally, triggering diagnostic trouble code U3000-49. Multiple warning lights activated simultaneously on the dashboard, disabling all Honda Sensing safety systems including Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), Collision Mitigation Braking System (CMBS), Road Departure Mitigation, and Automatic High Beams. The failure occurred spontaneously with no prior accident, impact, or windshield replacement. The vehicle has low mileage and the failure appears consistent with a known design defect affecting Honda Sensing camera units in 2016–2020 Honda models. The failure was confirmed by a Honda dealership using Honda Diagnostic System (HDS), which identified internal electronic failure of the camera unit. Safety is at risk because the collision mitigation braking and lane keeping systems — relied upon for highway driving — are completely non-functional. This issue is widely reported across Honda Pilot, Odyssey, CR-V, HR-V, and Ridgeline forums, suggesting a systemic manufacturing defect. Honda has not issued a recall despite the safety-critical nature of these systems. The cost of replacing the multipurpose camera is very high and prohibited for many families.
Electrical System
Filed May 22, 2026IL
If I leave the auto idle engine stop on,and come to a complete stop, the auto engine stop turns on, but as I release the brake to drive, the vehicle stalls in drive and engine shuts down. I will have to manually turn the car back on and restart the whole system before being allowed to continue. All while at a green light and a ton of traffic waiting behind me to move! Its very disappointing and embarrassing. The failure happened about 5 days after purchase. I just assumed it was a bug, and always turn it off before starting my drive.
Electrical System
Filed May 18, 2026NY
MOST Network problems continue to persist even after MOST FAKRA Service Cables Safety Recall work was performed. Typical progression: Radio goes silent, Infotainment Screen displays error message, "Network Communication Lost / MOST Net Off", Driver Information Interface Display goes blank, then 3 error messages cycle, "Blind Spot Info System Problem", "Emissions System Problem", "Transmission System Problem", and vehicle enters limp mode (stuck in 3rd gear). Multiple safety issues: Rearview camera does not function, vehicle speed is not displayed, vehicle gas gauge is not displayed, blind spot system does not operate, reduced vehicle power.
Electrical System
Filed May 15, 2026CA
When starting vehicle after leaving the grocery store, there were multiple fault messages displayed on the dash cluster. They were showing five fault areas, the Adaptive Cruise Control, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance and Parking Collision Warning. When arriving at the Honda dealer service department I was advised that this is a common issue and would most likely be a front camera failure. After the Honda service department diagnosed the issue they confirmed it was a camera failure. I contacted American Honda asking for goodwill assistance and after giving all of my information, I was sent an email to reply to with the same information. Two days later I received a call and had to go over the same information a third time. I was advised this process would be 2-3 days. Three days later I receive a call and was requested to give the same information a fourth time and the told it would be 3-5 days from then to evaluate and I would receive a call. Four days later I called American Honda for status and was offered a partial goodwill assistance that I would be need to pay $955 for the repair instead of $2200+ which was originally quoted. From working for Acura for 17 years it is obvious that American Honda assisted minimally as the warranty rate is around the same cost. They made the dealer take the cut in pay and endured minimal cost to American Honda and a major cut ended by the dealer. Being this is a common issue with a $2000+ cost, the
Engine
Filed May 7, 2026GA
Per Honda, the standard maintenance of replacing a timing belt and tensioner has put more tension on the crankshaft, which causes a tapping noise from the connecting rod bearings when the vehicle is accelerating under load. The vehicle is available for inspection upon request. Honda has said that this does not harm the engine, but a noise of this kind is not normal and any noise of this kind associated with this particular part of the engine has the possibility of degrading the engine's life and causing a potential safety issue while driving down the road. Yes, the problem has been reproduced by the dealer. Dealer service department has been the only one to inspect it. No, there were no warning lamps, messages, or other symptoms of the problem prior to the failure. The issue first appeared right after getting the mandatory timing belt maintenance when driving away from the dealer service department.
Forward Collision Avoidance › Adaptive Cruise Control
Filed May 1, 2026TX
Issue with the forward collision sensor, lane keep departure, and adaptive speed control. It has a mind of its own if it works or not. Some times it working then while drive the warnings and dings start going off while driving. There isn't a way to use cruise control if there is an issue with the system.
Fuel/Propulsion System
Filed Apr 29, 2026NC
I am seeing warning lights on my screen and using OBD-II scnner shows code P0302 (misfires). Vehicle bought 2020 August and gas about 90K miles. Is this vehicle under recall for this issue
Lane Departure › Warning
Filed Apr 19, 2026TX
My current 2020 Pilot has presented a failure/ malfunction at the multipurpose camera in the front side resulting on the most important safety advance drivers assistance systems to not to work (Collision Mitigation System, road departure mitigation system, auto high beam, lane keeping assist, automative emergency breaking). This malfunction for this safety device could put at risk my family while driving since system got deactivated for no reason and will not respond to under unexpected situation while driving. I notice several messages on my dashboard then I confirmed safety componentes where bypassed and not activated not working properly. The problem was reporte at a dealer, then vehicle device was inspected and confirmed by the dealer that the safety multipurpose camera has a malfunction. Prior to the failure there were no messages or symptoms, just stops working without advice. Safety devices must he operative at all time, me vehicle is in very good condition and not more that 6 years old.
Forward Collision Avoidance › Warnings
Filed Apr 14, 2026TN
These systems have stopped working due to a faulty LKAS camera that is mounted at the windshield
Unknown or Other
Filed Apr 13, 2026NJ
Paint failure - rear roof panel. Paint chips flaking off. NOT a gradual failure, clear coat in good condition. No skuff marks or damage prior. Large paint chips pealing off exposing bare metal. Paint color : Modern steel metallic
Structure › Body
Filed Apr 12, 2026VA
While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediate distraction and safety hazard.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Mar 24, 2026CA
My rear view camera went out and it is a $2,000 fix. can this please be a recall? i know many others this has happened to as well.
Complaints 1-50 of 493, newest first, reproduced as filed.
It is not among the Pilot years to avoid. Owners filed 493 complaints, against about 270 for a typical Pilot year. The most common complaint is about the electrical system (35%). In NHTSA crash tests it scored 5 stars overall.
What is the most common problem with the 2020 Honda Pilot?
The electrical system: 171 of the 493 complaints (35%) are about it. Owners most often say it blanks out the backup camera (14%), sets off warning lights on the dash (10%) and drops into neutral (6%). The typical report comes at 1,999 miles.
How many recalls does the 2020 Honda Pilot have?
11 safety recalls on file with NHTSA, the most recent filed Jun 4, 2026. The largest, 23V858000, covered 2,490,460 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2020 Honda Pilot problems start?
Half of the complaints that record an odometer reading came in before 4,000 miles. For the electrical system the midpoint is 1,999 miles.
Has NHTSA investigated the 2020 Honda Pilot?
Yes, 4 times. The latest, PE25008 ("Engine failure"), was opened Aug 20, 2025 and is still open. 2 investigations are open.
Are there service bulletins for the 2020 Honda Pilot?
The manufacturer filed 149 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (42), the engine (14) and the visibility (13). They include a warranty extension, ONL6T603102023-2, filed Mar 10, 2023. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 4, 2026. Source: NHTSA Office of Defects Investigation.