Honda (American Honda Motor Co.): Back Over Prevention › Sensing System › Camera
Honda (American Honda Motor Co.) reported this defect to federal regulators on Jul 28, 2020 and put the number of vehicles at risk at 499,344. The repair is free for as long as the recall stands.
The defect
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Honda Pilot | 452 | 10 | 2 | 14 |
| 2020 Honda Odyssey | 491 | 14 | 1 | 4 |
| 2020 Honda Passport | 105 | 10 | 0 | 1 |
| 2020 Honda Pilot | 493 | 11 | 5 | 10 |
| 2019 Honda Odyssey | 997 | 20 | 7 | 16 |
| 2019 Honda Passport | 282 | 10 | 0 | 7 |
| 2019 Honda Pilot | 927 | 13 | 6 | 13 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V440000.
Full record for the 2021 Honda Pilot → · Recalls carrying a do-not-drive advisory → · Where this data comes from →