2020 Honda Passport

Routine

Owners filed 105 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 10 times.

Not among the Honda Passport years to avoid. Which Honda Passport years to avoid →

Most common 2020 Honda Passport problems

27 of the 105 complaints (26%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System27
000
Forward Collision Avoidance › Automatic Emergency Braking · automatic emergency braking17
000
Engine12
000
Unknown or Other10
000
Forward Collision Avoidance › Adaptive Cruise Control · automatic emergency braking9
000
Service Brakes · brakes6
000
Power Train · transmission4
000
Fuel/Propulsion System · fuel and propulsion system4
000
Air Bags · airbags3
000
Visibility/Wiper · wipers1
000

10 safety recalls

Part 573 reports
Suspension › Rear26V365000
Filed Jun 4, 2026965,561 vehiclesHonda (American Honda Motor Co.)

Defect. American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Risk. Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy. Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Air Bags › Sensor › Occupant Classification › Front Passenger26V332000
Filed May 21, 202698,892 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Risk. Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy. Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Air Bags › Sensor › Occupant Classification › Front Passenger24V064000
Filed Feb 1, 2024750,114 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Risk. An air bag that deploys unintentionally during a crash can increase the risk of injury.

Remedy. Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Fuel System, Gasoline › Delivery › Fuel Pump23V858000
Filed Dec 18, 20232,490,460 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy. Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Back Over Prevention › Display Function23V431000
Filed Jun 15, 20231,209,673 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy. Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Visibility › Rearview Mirrors/Devices › Exterior23V174000
Filed Mar 16, 2023339,404 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Remedy. Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

Filed Mar 11, 20211,093 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Risk. Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Remedy. Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.

Back Over Prevention › Sensing System › Camera20V439000
Filed Jul 28, 2020607,786 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Risk. Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

Remedy. Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

Back Over Prevention › Sensing System › Camera20V440000
Filed Jul 28, 2020499,344 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk. A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy. Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Equipment › Other › Labels20V067000
Filed Feb 6, 202010,050 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Risk. If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

Remedy. Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

All 10 campaigns on file, newest first.

What owners reported

Newest filings
Electrical System
Filed Oct 27, 202675,000 milesNJ

The contact owns a 2020 Honda Passport. The contact stated that while driving at an undisclosed speed, several warning lights illuminated, and the message that the safety features were deactivated was displayed on the instrument panel. The check engine warning light was illuminated. The manufacturer was notified of the failure and offered a discount on the repair. The vehicle was taken to the dealer, where it was diagnosed with a failure in the camera for the safety features. The failure mileage was 75,000.

Engine
Filed Oct 16, 2026TX

My 2020 Honda Passport (approximately 52,000 miles) has experienced recurring Auto Idle Stop/engine restart failures in May 2023, November 2024, and October 2026, despite multiple repairs by an authorized Honda dealership. The latest incident occurred in October 2026, immediately after a routine state inspection. While stopped with my foot on the brake, the dashboard unexpectedly displayed "N" (Neutral) and instructed me to remove my foot from the accelerator, although I was not accelerating. The electronic gear selector would not respond, requiring me to turn off the vehicle. Shortly afterward, while stopped at a traffic light, the brake pedal became extremely stiff, and the engine would not restart. The dashboard, radio, and other accessories remained operational. The battery warning light appeared only during restart attempts. I eventually restarted the vehicle and returned home. These failures pose a serious safety risk, potentially leaving the vehicle immobilized in active traffic and compromising normal brake assistance. In May 2023, Honda performed a PGM-FI software update under Service Bulletin 23-008. When the problem returned in November 2024, Honda replaced the starter assembly and starter relays and performed an engine valve adjustment under Service Bulletin 23-009. Despite these repairs, similar symptoms returned in October 2026. Another driver had also noticed hesitation and unusual cranking sounds during automatic restarts approximately one month earlier. I con

Engine
Filed Oct 9, 2026OH

I have a 2020 Honda passport elite with a 3.5L V6 J35Y6 with 108k miles on it which is similar to the engines that have been recalled in other models like the pilot, ridgeline, and odyssey, and I have researched multiple vehicles with a similar problem of spun rod bearings which has left metal debris in my engine. I have found hundreds of passports that have been reported with the same issue. My vehicle is currently sitting at the dealership and they said it needs a new engine due to this issue. My vehicle is not drivable until the engine is replaced. The dealership estimated a cost of over $5k.

Electrical System
Filed Sep 30, 2026NC

The improperly designed or manufactured MOST coaxial cable can deform its terminals. This leads to intermittent connection losses between the audio display unit and the vehicle cable connector. If connection loss lasts for more than 20 seconds while the vehicle is in reverse, the rearview camera image fails to display. This increases the risk of a crash or injury. Honda issued a recall notice to replace with a new harness. The replacement did not fix the underlying problem. Our vehicle was “repaired” under the recall but the problem persisted. We were told by our local Honda dealership that we would need to replace the entire AV system to remediate the issue. We paid to have that work done, and the issue has started again. The dealership called Honda to consult with its technicians and they say that the issue is caused by the replacement harness. The work completed under the recall did not remediate the underlying safety issue, we paid thousands of dollars to try to fix it, and are now being told we would have to pay $5000 to repair a manufacturing defect

Electrical System
Filed Sep 26, 2026TN

This is the third time that the Auto Idle Engine has caused an issue while driving. If I attempt to turn the system off at a stop light it will automatically force my car into neutral and will not allow me to put my car back into drive. I have to turn the car off completely which it also does NOT allow easily and takes several attempts while I’m sitting in the middle of the road with my hazards on and praying I don’t get rear ended! Once I finally get the car to turn off it then allows me to restart and drive again. This should not be happening and is very unsafe yet when I took it into Honda they couldn’t replicate the issue so they said they couldn’t fix it even though it is a very common and known problem with the Auto Idle Engine!

Electrical System
Filed Sep 14, 2026AR

Vehicle has excessive battery drain at times. Auto start-stop causes car to stop in traffic and difficult to restart. The original battery was replaced at 3 1/2 years of age. The replacement battery failed after about 2 years of service and replaced under warranty. That battery has now failed again. The car is a little over 6 years old and by all rights should only now need a replacement battery. I suspect parasitic drain problem but the dealer has only replaced the battery and no other parts I'm aware of.

Tires › Tread/Belt
Filed Sep 12, 2026MD

Began to have a small shake in the steering wheel at first I thought i had thrown a tire weight on the front. The shaking became increasing worst to the point I felt unsafe driving the vehicle. I took it to a service center on February 2, 2026 to have it inspected. They informed me a belt in the driver's side tire had shifted, causing the steering shimmy while driving. They said that there was no visual damage to the outside of the tire. When ask they cause the reply that it sometimes happens. I had to have the tire replaced as well as a second for balance. The thread on the tire was recorded at 5/32nds. The tires that were replaced were: Continental CrossContact LX Sport 265/45/R20, DOT A3XKD8WV 2120 104H. I have seen that a similar tire that was produced by Continental the same year was recalled by your organization

Power Train
Filed Sep 8, 2026GA

The 9-speed transmission in my vehicle has been acting very strange after owning it since March 2026.These issues did not start until May 2026. When driving the vehicle at low speeds (under 30mph) the transmission is very jumpy and jerky. When you let off the gas the vehicle rocks back and forth and the rpms drop dramatically. It often feels like the transmission is skipping gears. I took my vehicle to the honda dealership to address the issue and they said there was nothing they could do to fix or look into my issue. I am very upset and I feel like I’ve been cheated out of my hard earned money. Honda needs to address this issue and provide relief for all of the owners who are in the same predicament. Be accountable Honda!

Forward Collision Avoidance › Automatic Emergency Braking
Filed Sep 7, 2026TN

Adaptive Cruise Control Automatic Emergency Braking Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Auto -high beams Every time I start up my car all the above error messages come up stating there is a problem. My cruise control is not able to be used at all. This appears to be a very common issue amongst Honda Sensing from the research I have done. Honda was even taken to court over this issue.

Electrical System
Filed Sep 6, 2026MD

This is a failure of 2019-2020 Passport Pilot MOST Bus Network Recall of 2021. My Passport was serviced for 23-047 1923 FAKRA Service Cables at MOST Bus Network on October 26, 2023. The system has failed again. The Most system has popping, crackling and then goes out. Takes several minutes to recover. Presents the same safety hazard as the original recall I have video which I will show to the dealer on Thursday September 10, 2026

Forward Collision Avoidance › Adaptive Cruise Control
Filed Sep 4, 2026OR

I am experiencing a sudden and total failure of the front windshield-mounted camera sensor on my 2020 Honda Passport. Without warning, the vehicle's dashboard displays a cascade of simultaneous critical system errors as documented in my attachments. When this camera fails, it completely disables the entire Honda Sensing safety suite. The vehicle abruptly loses critical crash-avoidance features, including Automatic Emergency Braking, Forward Collision Warning, and Lane Keep Assist. Operating the vehicle with a constantly flashing dashboard while suddenly lacking the advertised safety features poses an immediate safety hazard. My local Honda dealership confirmed the front camera component is defective. However, Honda refuses to issue a safety recall or cover the full cost of the repair, offering only a partial "goodwill" assistance gesture that forces me to pay out-of-pocket for an inherently dangerous factory defect. This camera architecture mirrors the exact defect currently being litigated in active California class action lawsuits (e.g., Jones, et al. v. American Honda Motor Co. Inc.) for other Honda models. The Passport should be included in a safety recall immediately.

Electrical System
Filed Sep 3, 2026TX

I own a 2020 Honda Passport Elite with approximately 63,000 miles. The infotainment display intermittently goes completely black while driving. When this occurs, the rearview camera also becomes unavailable. I have also experienced crackling or electrical-type noise through the speakers during the problem. The problem is intermittent. The system may operate normally for an extended period and then suddenly fail. On several occasions, the display went black, returned to normal, and then went black again several times while driving. After the vehicle was stopped and later restarted, the system returned to normal operation. This is a safety concern because the rearview camera can become unavailable, particularly when the vehicle is being operated normally and the driver cannot predict when the failure will occur. Honda Safety Recall 23-047 was previously performed on this vehicle. I contacted American Honda Customer Service, and Honda's records show that the recall repair was completed on June 30, 2023. Honda currently shows no open recall or warranty coverage for this problem. The symptoms I am now experiencing are similar to those associated with the MOST bus/FAKRA connector problem addressed by Honda, including display problems, audio problems and intermittent or blank rearview-camera operation. The vehicle has not yet been diagnosed or repaired for this current occurrence. I am requesting that NHTSA review this complaint to determine whether this may represent a recurring sa

Forward Collision Avoidance › Automatic Emergency Braking
Filed Aug 11, 2026OR

The front multipurpose camera system failed, triggering multiple safety warning lights simultaneously, including ACC (Adaptive Cruise Control), LKAS (Lane Keeping Assist System), and related camera-dependent safety systems, along with a "Multipurpose Camera Unit" fault code U3000-49. The failure pattern has been intermittent and inconsistent: on some drives, warning lights are absent at startup and appear after several minutes of driving; on other occasions the warnings appear immediately at startup; duration before onset varies from trip to trip. This vehicle falls within the range covered by a prior Honda recall (Recall 19-020 / NHTSA Campaign for 2019-2020 Passport) addressing software programming errors in the front control module causing improper display of instrument panel and delayed or missing rearview camera images. The current failure presents similar camera-related safety system symptoms. A dealership inspection recommended replacement of the multipurpose camera unit at an estimated cost of approximately $2,000, without confirming the root cause of the failure. Safety concern: Loss of ACC, LKAS, and related driver-assist camera systems while driving, with warnings appearing unpredictably during operation, some minutes into a drive rather than at startup, suggesting a fault that may not always be evident during a pre-drive check.

Engine
Filed Aug 2, 2026IL

In April 2024 on a road trip to [XXX], the engine suffered a catastrophic failure without warning near [XXX]. The connecting rod or rods broke, and one of them exited the engine. State Police and Local Fire Department responded because a passer-by saw smoke from the expired engine and reported a fire - there was no fire, but the engine oil was leaking down onto the exhaust pipes, causing smoke. The local Honda dealership in Bloomington, IL and Honda itself were not very cooperative, claiming the engine was not maintained properly. I submitted our mechanic's records as proof twice to Honda, yet they still resisted. Finally I contacted the original Honda of Naperville dealership where we bought the vehicle, and that got Honda to partially refund the money (under extended warranty) that we spent to repair the motor. In the end, the motor was replaced with a used 25,000 mile unit, which was the only option under the warranty. That did not sit well with us, so we capitulated, accepted the used engine, then sold the Passport back to the Bloomington Honda. Overall, we had to pay for towing 35 miles, the expense of renting a vehicle for about 1 week, and other extra costs plus the time and hassle associated with multiple phone calls to Honda. The total expenses incurred was $1,738 for towing and a rental vehicle to complete the trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jul 24, 2026PA

Multipurpose camera stopped working and most of the safety systems alerts are on now and don’t work

Unknown or Other
Filed Jun 26, 2026OH

I was at a red light and all of a sudden my car switched to neutral. I could not get out of neutral and tried unsuccessfully to get my car into drive. I finally was able to shut the car off (not sure if opening the door helped reset the system) and start it again. I now turn off the idle option

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 18, 2026FL

It's a sunny day in Florida and approximately at [XXX] while traveling straight on a public roadway, the vehicle directly in front of me moved into the left-turn lane, completely clearing my lane of travel. As I actively accelerated to pass the turning vehicle, my Honda’s Collision Mitigation Braking System (CMBS) inadvertently activated despite my lane being completely clear and unobstructed. The emergency automatic braking engaged forcefully just after I passed the vehicle in the left-turn lane. This unexpected, false-positive braking event caused a severe, rapid deceleration that nearly resulted in a rear-end collision by the vehicle traveling behind me. This exact situation has occurred on 3 other separate occasions. I'm in fear of being rear-ended, especially with my kids in the car, because my vehicle body language prior to the forceful braking has been acceleration. The drivers behind me are likely to see my acceleration and proceed with their own acceleration just to be blind-sided with my vehicles sudden and hard braking. It's a disaster waiting to happen, especially on busy roadways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Jun 17, 202694,078 milesMD

The contact owns a 2020 Honda Passport. The contact stated that upon starting the vehicle with the Push-To-Start feature, the Adaptive Cruise Control, Road Departure Mitigation, Collision Mitigation Brake System, and Lane Keeping assist system, and the high beam messages were displayed on the instrument panel. An audible alarm sounded while the messages were displayed. The vehicle was taken to a local dealer, where it was diagnosed and determined that the multipurpose camera needed to be replaced. The vehicle was not repaired due to the cost, and because the parts were on back order. Upon further investigation, the contact stated that the windshield heat exposure might have caused the failure in the hotter weatehr. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,078.

Electrical System
Filed Jun 13, 2026KY

Car tried to start on its own, set off the alarm multiple times and killed a new battery after 6 months. Would not allow me to enter car by remote had to unplug battery. issue with Start/stop idle system, it is know issue with Honda ridgeline but having same issue with passport.

Forward Collision Avoidance › Adaptive Cruise Control
Filed May 19, 2026AZ

1. Component/System: Multipurpose Camera Unit (IDAS/ADAS system) — U3000-49 "Internal Electronic Failure" + cascading CAN communication faults. The vehicle and diagnostic data (May 15, 2026 scan) are available for inspection upon request. 2. Safety Risk: Warning lights for LKAS (Lane Keeping) and ACC (Adaptive Cruise) disabled those systems. No crash or loss-of-control occurred; the issue was discovered post-service before driving. 3. Reproduction/Confirmation: Confirmed by dealer lights absent at drop-off (their photo, Exhibit A), present after oil change. Diagnostic scan at dealer (2:26 PM May 15) verified U3000-49 + codes. Not independently reproduced. 4. Inspections: Scanned by Germain Honda dealer only. No manufacturer (Honda Corporate), police, or insurance inspection yet. This complaint package is being submitted to Honda Customer Relations. 5. Warnings/Symptoms: None prior. Vehicle had no ADAS issues or lights at drop-off (dealer photo + advisor confirmation). Lights appeared during/after the May 15, 2026 oil change

Unknown or Other
Filed Mar 26, 2026CT

Don’t have the exact locations,date or time but this has happened around 5 times where I am driving and comes to a come a complete stop and my engine wouldn’t start,I had to put on my hazard lights turn off the vehicle then restart it

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 10, 2026NC

Brakes were being applied when no cars were around me. Now, 5 warnings were given to me as I drove down the highway. The warnings were as follows: Adaptive Cruise Control Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Lane Keeping Assist ProblemAuto High-Beam Problem Brake System Light

Engine
Filed Feb 1, 2026CO

Engine failed and now the piston rod is knocking inside the engine. Engine failure while operating a vehicle is extremely dangerous and could cause an accident or death to myself and anyone else around my vehicle while its being operated. This type of issue can even cause a fire in the engine bay. When the issue presented itself I was going 60 down the highway. Yes, the vehicle has been in two independent shops which have both confirmed the engine failure due to premature connecting rod bearing wear which was most likely caused by manufacturer crankshaft issues. No it has not been inspected by manufacturer, police, insurance, or others. No there were not any warning lights, messages, or sysmptoms prior to the failure.

Electrical System
Filed Jan 14, 2026FL

Car shuts down and does not restart. Also goes to neutral and does not allow car to be steered. Also seems to be related to auto restart.

Electrical System
Filed Dec 18, 2025NC

Was at a red light and the car just shut off. NOTHING! After about 5-10 seconds I pushed the start stop button and it hesitated for a few seconds and I let go and then tried it again. It hesitated and then came on. No problem the rest of the day. I have had the car for a year and zeo issues with the. My Mother had it for 3 years previously and she never had the issue. The battery is good (and only 1 year old) because I put it on my tester a few months ago. 70,000 miles. I looked up the symptoms and found that this has been an on going issue for a few years. NOT NEW. I reached out to Honda and they said I have to have it diagnosed and pay for it.

Engine
Filed Dec 11, 2025IL

At approx. 5 years of age & 67,500 miles, the engine began to make rattling or ticking noises that were in sync with engine speed (RPM). Within 1 day of noting the noise, I took the first available appointment to bring the vehicle to my local Honda dealership, Napleton Honda in Loves Park, IL. Napleton Honda diagnosed the issue as "rod knock" due to failing connecting rod bearings. The dealership advised that the only recourse is to replace the engine. Honda Motor Corp (manufacturer) was notified by me about the issue, but they declined to make any substantive effort to assist with the repair costs despite the fact that the issue is increasingly known and documented as per NHTSA campaign # RQ24013

Fuel/Propulsion System
Filed Dec 5, 2025NC

Fuel pump failure mid-traffic in busy two lane road, unable to start vehicle. The engine sputtered and then halted with all warning lights on dashboard lighting up. Full propulsion of the vehicle ceased while in traffic causing car to be dead on the side of the road until police and tow truck could be dispatched. If this occurred on a busier road or in a 65 mile per hour divided highway, this could have caused a major mukti-vehicle accident and placed me in significant danger.

Service Brakes
Filed Dec 3, 2025AR

The brake system is not working properly when stopped on a hill. The vehicle will roll backwards after pushing the brake. If you are stopped on a hill you have to keep the brake engaged while also accelerating to keep from rolling backwards and hitting the car behind you.

Unknown or Other
Filed Nov 12, 2025MI

Burnt Oil Smell Inside Cabin (When Heater Is on High) I frequently notice a burnt oil smell inside the cabin, especially during the first hour of driving in the morning with the heater set to high. My local Honda dealership inspected the vehicle but did not find a specific cause, attributing it instead to a “Honda smell.” They demonstrated a similar odor on a new Passport and suggested using a charcoal cabin filter. However, I remain concerned about a potential fire risk. Auto Idle Start-Stop Feature Unavailable The Auto Idle Start-Stop system rarely functions properly—it has worked approximately 10% of the time I’ve owned the vehicle. After each service visit, it temporarily resumes operation, then soon displays the message “Auto Idle Start-Stop Feature Not Available.” Blank Center Display / ‘MOST Net Off’ Message The center display intermittently goes blank or reboots repeatedly, showing a “MOST Net Off” message. This makes it difficult and distracting to navigate while driving. I understand a previous recall was intended to resolve this issue, but the problem persists.

Engine
Filed Nov 1, 2025FL

My Honda is 3.5 L V6 engine blew up I know there’s a recall for the 3.5 L V6 engine on my Honda. However, the recalls don’t include the passport, which is what I have but the connecting rods blue causing engine failure.

Engine
Filed Oct 28, 202565,000 milesFL

The contact owns a 2020 Honda Passport. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle began to shake. The vehicle was steered into a parking lot and the vehicle stalled and failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

Power Train
Filed Oct 27, 2025TX

2020 Honda Passport VIN [XXX] engine start stop system fails at stop in a crossroad light. Vehicle becomes inoperable, on screen instructions not executable. After several attempts of turning vehicle off / on it finally starts. Stranded vehicle at light causes traffic to start swerving to avoid stalled vehicle - unsafe condition. No warning lights nor messages were observed in driver information system previous to failure occurrence. Malfunction has happened at least 3 times in last 6 months INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Oct 15, 2025IL

Car would not start. Jump start immediate remedy, also same as before. Symptoms identical to those that occurred prior to the service work performed by Elmhurst Honda for the Honda Idle Stop Recall (Service Bulletin 23-009)

Air Bags
Filed Oct 6, 2025CO

The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts needed for the recall repair were not yet available. The dealer advised the contact not to have a passenger seated in the front passenger’s seat due to the risk associated with the recall. The dealer recommended that the vehicle be inspected to verify if the vehicle was affected by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Oct 2, 2025AZ

The Nidec OEM part number 36160-TGS-A03-M1 has failed and causing all five of these alerts to appear as warnings: 1.Road departure mitigation problem 2.Collision Mitigation problem 3. Lane keeping assist problem. 4. Auto high beam problem. 5 Adaptive cruise control failure I don't know if the Nidec part is OEM from Honda and I believe the materials used by Nidec are creating the issue. I thought the Honda OEM part for this camera came from Bosch. The German part appears to made from aluminum, the Nidec part might be a plastic or other material. I am researching the failure rate on your part as I don’t believe there is a heat sink as part of the configuration and the part seems to be out of stock everywhere I look.

Air Bags
Filed Sep 29, 2025CA

The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact called the local dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact to continue checking back with the dealer. The contact had not experienced a failure.

Electrical System
Filed Sep 5, 2025AL

On 4-5 occasions, the auto shutoff system will shut the vehicle down at a stop light when the brake is depressed. The vehicle did not restart as normal. In order to get the vehicle to restart, the vehicle has to be turned completely off and allowed to sit for 1 minute. The battery was fully charged and less than 1 yr old. The dealer was asked and did not find any problems and could not determine a cause. As a retired couple, this is quite concerning especially when in a major city, fully stopped and unable to get the car moving. The other drivers get upset and angry, which is scary these days. I am concerned that the auto shutoff might engage in heavy interstate stop and go traffic, which could lead to a major highway crash. Interestingly, I just received a note from a law firm filing a class action suit against Honda, if repairs were made. So, clearly there is a defect in the auto shut off system which need to be addressed.

Engine
Filed Aug 19, 2025AZ

Component Affected: Engine / Auto Idle Stop (AIS) system Crash: No Fire: No Injuries: No Deaths: No Incident 1 •Date: January 30, 2025 •Time: ~9:45 AM •Location: Dysart Rd & E Van Buren St, Avondale, AZ •Witness: Taylor (passenger) •Speed: 0 mph (stopped at red light) •Weather: 49°F ambient temperature Description: While stopped at a red light, the Auto Idle Stop (AIS) system engaged. When I attempted to accelerate as the light turned green, the engine failed to restart. The car was immobilized in the left-hand lane, hazards on, and shifted itself into Park. Multiple attempts to restart failed. After several minutes and repeated actions (cycling ignition, exiting and re-entering the vehicle), the car finally restarted. Safety Concern: The vehicle was disabled in active traffic, creating a hazardous situation for myself, my passenger, and surrounding drivers. Incident 2 •Date: August 13, 2025 •Time: ~6:37 AM •Location: Off-ramp of N Verrado Way & Papago Fwy, Buckeye, AZ •Speed: 0 mph (stopped at ramp light) •Witness: None •Weather: 86°F ambient temperature Description: While stopped on the freeway off-ramp, the AIS engaged. When I attempted to proceed, the engine failed to restart. The vehicle was stuck on the ramp with hazards on and remained inoperative for several minutes until it finally restarted. Safety Concern: The car was disabled on a freeway off-ramp during morning traffic, creating a serious risk of collision. Incident 3 •Date: August 19, 2025 •Time: ~3:04 PM •Locat

Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 16, 2025IL

The first major issue I just started running into at about 90,000 miles is the engine auto start stop feature. I usually disable it when I drive due to the inability for the car to provide adequate start from a stop, but when I don’t, I’ve had the vehicle completely stall on me at a stoplight and won’t let me restart the vehicle for several minutes leaving me stranded and vulnerable sitting in a lane on a highway. I’ve had about a dozen instances of this issue now over the last several months. The second issue is with the adaptive, cruise control or the emergency, stopping on the vehicle where it will jam on the brakes, even though there are no cars in front of me it inaccurately picks up vehicles in the oncoming lane. There are more than 8 feet separated from my vehicle. I have had the system recalibrated and have complained about it at the dealer, but I’ve been told that there’s nothing wrong with it. Just thought I’d report that as well because it’s almost got me into several accidents by jamming on my brakes for no reason and almost being rear-ended.

Steering
Filed Aug 15, 2025NY

Compliance bushing cracked and coming apart which is a known common issue with Honda Passports from the 2020 timeframe. Thank you for your time!

Electrical System
Filed Jul 23, 2025PA

The auto idle stop failed to restart at a traffic light. This happened at a busy intersection in heavy traffic. The date given below is the most recent incident; it has happened twice now. Usually I try to remember to disable the idle stop feature, but this time I forgot, and it failed. The first time it happened was November 2024.

Electrical System
Filed Jul 14, 2025MD

The Passport is equipped with an auto stop/start engine feature. In the last week, while stopped in traffic in the roadway the engine shut off, but did not turn back on causing the car to stall in traffic for several minutes before I was able to restart it. The vehicle shifted to neutral and wouldn't restart until the power was fully off and the door was opened and closed. Both times I was stuck in a travel lanes for approximately 3-5 minutes.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jul 14, 2025MD

Numerous times over the past year, the Passports forward collision warning system and automatic braking system have incorrectly alerted and automatically braked the vehicle when it was not warranted in the situation. This occurs most frequently when on a two lane undivided road (with one lane traveling in each direction). While driving on these roads, the vehicle is frequently incorrectly judging a head on collision will occur with oncoming traffic, and start the audible and visual warning system and sometimes also automatic braking. In these instances both vehicles are well within their side of the roadway and no collision is remotely close to occurring. However the automatic hard braking could cause a rear end collision with the vehicle behind me. Seems to be most common on curvy sections of roadway.

Engine
Filed Jun 25, 2025TX

Auto Idle Stop feature fails and I can not get the engine to start for a few minutes. I get stuck in traffic with horns honking behind me and people mad and passing me in an unsafe manner. I have replaced the battery and have had the battery and starter retested; they are OK. I brought it to Easy Honda, in Houston, and they say they can't find anything wrong, since it only happens intermittently. My problem has existed since I bought the vehicle new. I have 55,000 miles on the vehicle. Also, intermittently, the engine will not crank over when it is a hot engine. I live in Houston, so it is hot a lot. I read that this is a problem with millions of Honda and Acura vehicles. When can we get some help on a fix? [XXX] cell [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jun 19, 2025VA

TODAY, I WAS MERGING OFF [XXX] TO [XXX] WITH NO CARS OR OBSTACLES AROUND AND THE AUTOMATIC BRAKING SYSTEM DEPLOYED AND THE CAR BRIEFLY SLAMMED ON THE BRAKES AND WHEN I PRESSED DOWN ON THE GAS IT RELEASED ITSELF. LUCKY NO CARS WERE BEHIND ME AT THE TIME BUT IT DID SCARE MY WIFE AND I AT THE TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Apr 1, 2025NC

While stopped at a busy intersection under a red light our 2020 Honda Passport's 'Auto Idle Stop Function' had automatically stopped the engine with the brakes applied, upon releasing the brakes the engine did not restart as it was supposed to. I reapplied the brakes which were no longer 'powered brakes' and tried ot restart the vehicle but it would not start. A message came up on the dash to put the vehicle in park which I did. At that point when starting the vehicle it did start, put it in 'D' and drove past the interection to the relief of all those behind me. Had this been my wife I doubt she would have been able to do this as quickly as I did. This is a safety hazard and Honda needs to have a recall to fix this issue. Currently we are trying to remember to keep the 'Auto Idle Stop Function' in the 'OFF' position. We bought this vehicle new and have kept it in great condition.

Unknown or Other
Filed Mar 6, 2025ND

On a cold winter day the vehicle would not start. With dangerous windchills this could have been very bad had the vehicle been further away from home. The battery and all systems in the vehicle were good. The Honda dealership diagnosed it as having a frozen starter (see attached doccument). Upon warming up the vehicle inside the dealership garage, it started without issues. The dealership said the starter had froze due to condensation inside the starter and that a new version of the starter is available that prevents this from happening. The new starter cost $1600. As shown in the photos the starters are exactly the same but the new version is better sealed to prevent condensation. I feel this should be a recall due to the original part being defective and not sealed properly which caused failure. I have contacted Honda and they refuse to pay for any portion of this defect.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 17, 2025VT

Every time I am on a two lane road and am navigating a right hand curve at any speed and a white car or truck is in oncoming traffic, in their lane, the vehicle alerts me to brake. The system beeps and flashes BRAKE! on the instrument panel. This happens each time as if the cameras are not calibrated correctly. It's incredibly annoying and happens every time even with the system turned down as low as Honda will allow. This could be very distracting to many drivers. I have chosen to just ignore the system which is not a good situation.

Vehicle Speed ControlCrash
Filed Jan 28, 2025CA

On Nov 9, 2024 I was pulling into a parking spot in a public parking garage, after turning 2 tight corners to approach the parking spot. About half way into the parking spot, the car suddenly lurched and accelerated and I crashed into a 90 degree concrete corner wall! It happened SO fast, without any warning sounds or ABS brakes deploying. The entire front passenger corner of my car was badly damaged. Luckily I was not injured, nor were there any other vehicles or persons involved. It is just not possible that I could have personally pulled into a parking spot at such a high speed as to cause such extreme damage to the vehicle! I drove the vehicle to a body shop on 11/11/24, which was one recommended by my insurance company. The vehicle was inspected by the body shop, which was directly in contact with my insurance company. I did ask the shop to make sure the mechanic checked for any safety issues during repair, as I was concerned as to the cause of the accident. I have an impeccable driving record and I cannot explain how such an accident could happen! I had no issues with the car previously. Upon further inspection into the damage, on 1/3/25 it was finally evaluated as a total loss, as there was damage to the frame and other issues! I did receive a statement on 1/3/25 from the body shop that there was a "fault in the system, causing gas pedal lock, which might be cause of accident". I felt I had to report this possible issue that resulted in a total loss and obviously could

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jan 23, 202535,000 milesCT

The contact owns a 2020 Honda Passport. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system activated and briefly applied the Automatic Emergency Braking system before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Forward Collision Avoidance warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

Complaints 1-50 of 105, newest first, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
202669100Routine
202548000Routine
202421100Routine
202340500Routine
202264400Routine
2021145700Routine
2020 — this page1051000Routine
20192821000Above average
200223200Routine
2001134300Routine
2000102100Routine
1999228301Fatalities reported
1998229600Above average
199756010Routine
199641004Fatalities reported
199560102Fatalities reported
199436400Routine

Compare every Passport year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 4, 2026. Source: NHTSA Office of Defects Investigation.