2019 Honda Civic complaints

Our local dealer, Hall Honda in Virginia Beach VA has not been able to repair this recall in a timely manner. It has been over 6 mo. This is the only place I could find to report a complaint. Your website does not make it clear where to go to submit a concern or complaint.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and the appointment with the dealer was rescheduled on several occasions due to the part not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My car has one recall part . It say :American Honda Motor Co., Inc. (Honda) is recalling certain 2016-2021 model year Civic vehicles. The fuel pump impeller was improperly moulded, resulting in low density impellers. Over time, the low-density impeller can deform and interfere with the fuel pump body, rendering the fuel pump inoperative. I tried to contact some Honda dealer but they don't have the part to replace Please help me out thank you so much

Reached out to Hill Country Honda, San Antonio Texas since the inception of this recall, approximately 2 years ago, and when I received Honda notifications to contact dealer for scheduling. Received another notification from Honda, today, November 4, 2024 and Service Advisor at Hill Country Honda stated they do not have the part and do not know when they will be receiving and to k=just keep checking in to see if they have the part. This is unsafe, disapointing, and just bad business practice from both Honda and Hill Country Honda.

It’s almost been a year since the recall came out. The dealerships are saying Honda hasn’t issued any parts. Called the Marysville Service Center, was told Honda wasn’t fixing any cars unless having problems. Am I supposed to wait until something happens, get in an accident???

Honda failed to notify me of a fuel pump recall and has failed to replace or fix it within a reasonable time frame. Honda still have not given a timeline of when they will be able to fix the recall and told me to “figure it out” if I want it done sooner.

Steering wheel sticks.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

UNKNOWN.

The steering on my 2019 Civic is sticky when making small adjustments to the left and right while driving at both high and low speeds. There is a creaking like noise when turning the wheel to the right while accelerating and while stationary. The stickiness of the steering wheel while driving makes controlling the vehicle difficult. The stickiness of the steering wheel also makes adjustments while driving dangerous as the car jerks to whatever side I am trying to move toward due to the stickiness of the wheel. This issue has been confirmed and recalled in Honda Civics from 2022- onward, but it appears that this recalled issue is occurring in older models, such as my 2019 Civic. No warning lights or messages occurred before this issue. My vehicle was brought to the Honda dealership where they were able to replicate the same noise and stickiness. The CV axle and sway bar links were replaced, but that did not fix the issue. The mechanic stated that the steering rack could need to be replaced as this was a common issue with Honda Civics.

The steering sticks when making minor adjustments. Could potentially be dangerous if needing to make a quick turn.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Hello, I received a recall notification for my 2019 Honda Civic in May 2024. The recall notice states the fuel pump module may have been an improperly molded impeller. The recall is dated May 2024, I called the Markley Honda dealership in Fort Collins Colorado where I purchased the car and was told they did not have the parts yet. It is now mid October and I have called numerous times including yesterday to be told they still do not have parts. I am very concerned that this has not been fixed in a timely fashion. In the recall it states the car could stall during driving increasing risk of crash or injury. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car smells like rotten eggs and now wont start. Also, the brake light keeps flashing on the dash. It started flashing twice while driving and now it flashes when you try to start it.

See attached document for complaint.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle jerked. Additionally, the contact stated that the vehicle shuddered while coming to a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the sparks plugs and two ignition coil packs were replaced; however, the vehicle was not operating as needed. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I am writing to express my concern regarding a serious issue I encountered with my vehicle. On September 9th while driving, the sunroof of my car spontaneously shattered without any apparent cause or impact. I did not see or hear anything that could have hit the sunroof to result in such damage, and I was driving under normal conditions. This is an alarming safety issue, and I would like to understand how such a failure could occur. It not only caused significant inconvenience but also posed a serious risk to my safety while on the road. I believe this may be due to a defect in the glass or its installation, and I am requesting an immediate investigation into the cause of this incident.

I am not sur what is causing all of the lights coming on dash as well as all safety features being lost when driving the car. Right now it is but the light and warnings may cut off. Cr stalls at times. Hose keeps coming off the turbo causing the car no to accelerate in traffic. Yes, without any of the features working my safety and others safety is at risk Yes, The vehicle has been in the shop four times in 1 month for the same issue they say its fixed but the lights keep coming back on and I keep losing all safety features in the car. This is an on going issue 7/31 had car serviced for issue 8/10 light back on, hose loose again, 8/12 lights on again. 9/7 light back on have to take car to shop again. This is the 4th time.

I would like to report an incident on my 2019 Honda Civic Hatchback. On [XXX] around noon, I was merging onto [XXX] in Fremont, CA. As I was was picking speed to merge around 50mph, suddenly my car lost thrust. As I pressed on the accelerator more, my car couldn’t go faster than 30mph. All the warning lights came on. I could have been easily hit by cars behind me picking up speed to merge onto I880. It was a near miss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle. The contact stated that there was no warning light illuminated. The contact stated that after several more failures, the vehicle was towed to a local dealer who diagnosed the vehicle and determined that the battery needed to be replaced. The contact informed the dealer that the battery had recently been replaced. The vehicle was not repaired. The failure mileage was approximately 70,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a fuel odor coming from the vehicle. The contact stated that the vehicle was hesitating while accelerating. There was no warning light illuminated. The dealer was not contacted. The manufacturer was made aware of the issue and confirmed that the diagnostic test would not be paid for unless it was proven that the failure was related to the fuel pump. The contact was informed that based on the failure mentioned in the recall, the symptoms experienced had not been qualified to be prioritized. The contact believed that vehicle should be prioritized for the recall repair. The failure mileage was 93,000. Parts distribution disconnect.

The car stalls randomly when turning on, and it just cranks but doesn’t start. This has happened to me 6 times already. I took it to Braman Honda Dealer in Miami and they said that because it is not happening "now" referring to the time of the visit. It cannot be identified or repaired. There are no parts available for the recall . What is this? I need someone to help me out.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start up immediately. The contact waited approximately 10 minutes before attempting to start the vehicle again. The failure was intermittent. There were no warning lights illuminated. The dealer was contacted and informed the contact that the vehicle could not be serviced unless the failure was witnessed by the dealer. The manufacturer was made aware of the issue. The failure mileage was 40,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while her husband was reversing the vehicle in a parking lot, the brake pedal was depressed, but the vehicle experienced unintended acceleration. The vehicle crashed into a parked vehicle. No air bags were deployed. There were no injuries sustained. Additionally, the vehicle experienced unintended acceleration while driving and failed to stop until crossing over an embankment before coming to a complete stop. A police report was filed. The vehicle was towed to a tow yard but had not yet been deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was invalid.

Fuel pump affected by recall. Vehicle tends to not start at times and leaves me stranded. Honda unable to replace part in timely fashion even though I have gone to the Honda Dealer several times prior trying to get the issue resolved. Paperwork shows open recall. No warning lights. Will need to be able to drive from MCB Camp Pendleton to Washington State to drop car off at home of residence prior to deployment

The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated, lost motive power, and almost stalled. The contact responded by releasing and then depressing the accelerator pedal, after which the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The failure mileage was 36,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated while driving at various speeds, the steering wheel inadvertently seized. The contact stated that there was a knocking sound coming from the front of the vehicle. The contact also stated that while driving at an undisclosed speed and steering to the right or the left, the steering wheel felt loose. The vehicle was taken to a local dealer, where it was diagnosed with power steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 70,000.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Steering wheel sticks and is more noticeable at speeds over 50 mph which results in the car feeling jerky in curves and could cause the vehicle to swerve out of lanes or off the road.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while her husband was attempting to start the vehicle, the vehicle was started after three attempts. The contact stated that her husband was not aware of any warning lights. The contact stated that the start-up failure was intermittent but was occurring at different times of the day. Additionally, the contact stated that her husband had reported that the vehicle was losing power steering functionality. The contact stated that her husband reported that the failure was intermittent and occurred at various speeds. The contact stated that her husband became aware that the check engine and battery warning lights had illuminated. The contact’s husband had reported that the steering function was returning to normal operation independently. The failure mileage was approximately 30,000. Parts distribution disconnect.

My 2019 Honda Civic Sport has 2 different recalls and this car has not been fixed or checked by a mechanic at this time, I was sent back home from my appointment at Honda Loma Linda dealership with a promised phone call to resolve the situation, which as today is: 1- car stall's unexpectedly while driving, when this happens it looses power. 2- AC was not working properly since the car was bought in 2022, I set my appointment at Honda dealership but service was denied due to some other vehicles priority, my phone calls were never returned and as today I've been spending out of my pocket trying to fix the issue on my own despite I had it reported to the dealership quite while ago.

My car started sounding its alarm at 2:30am on its own. After shutting the alarm off and letting it run, I turned it off and entered my house. It repeated five minutes later. I went to drive the car later that day and the battery was inoperable and the acid has neutralized or evaporated. I replaced the battery and the issues continued. Dealer said is was a fuse box issues. Due to cost, I brought the car home. Consulted another mechanic and it is an issue with the Body Control Module. It takes multiple tries to start the car, the fob doesn't lock the car, and it will go into accessory mode by itself.

The contact owns a 2019 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact used a jumper cable to attempt to jumpstart the vehicle; however, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,500.

I was sold a vehicle with no seatbelt in the middle of back seat . I had called the dealer that sold me the car to explain and they told me that why it took me this long to say something that now they think I took the buckle off myself. Very inappropriate for the manager to tell me that nonsense. I don’t sit in the back so I wouldn’t know until I had to buckle my niece in and I couldn’t because there is no buckle in my middle seat in the back. This is a safety hazard and feel very discourage to even make the report because nobody seem to want to help me!

The contact owned a 2019 Honda Civic. The contact stated that while the niece was driving at an undetermined speed, the braking system had malfunctioned and the vehicle did not stop while the brake pedal was depressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle was destroyed. The windshield was shattered due to the impact. The driver was later treated for a concussion. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 55,000.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

An internal module was not working properly causing the car to not shut off properly and drain the battery. The car alarm would also go off randomly. It was causing there to be issues with starting the car and concern when driving due to the battery potentially not functioning properly and it being strained. A Honda dealer says this is due to an internal module not working properly. One message that appeared was “ keyless access system problem”. But this message did not appear once i started my car again after the batter was drained.

Drivers side cv axle

UNKNOWN

There is a wide majority of Honda owners with cars ranging from 2016-2022 all reporting the same issue of steering sticking resulting in overcorrecting and crashing your car. My 2019 civic today tried to kill me by locking the steering while driving down the highway with a construction wall that the car jerked into. The dealer responded to a request for information about this issue by telling me it will be a $200 diagnostic fee before I can the told anything and that recalls are all they can talk to me about without the fee. This issue is well documented here This is a dangerous car. Please help! See: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering system on our 2019 Honda Civic "sticks" when operating the car. When driving on the interstate, even a small adjustment to stay in one's lane requires a significant force. This causes the car to over-correct once the steering breaks free. At times the force is so high that the lane keeping assist system (LKAS) feature is unable to provide the necessary force to make the correction. Also, when at high speed going around a curve (like on a flyover ramp going from one interstate to another), the wheel is very difficult to move. Typically, a car's steering will tend to move back towards driving straight. This tendency doesn't happen at all. If I don't return the car to straight with significant force, the car will continue the curve and would eventually drive off the road. The steering has been inspected by Honda technicians and they recommend replacing steering gearbox and tie rods. The car has 65,000 miles on it and replacing the steering at this age seems irregular. While I have the latest date I drove the car listed, this is a persistent problem and has been an issue for several months.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had failed to start even though a new battery had been installed in the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. Parts distribution disconnect.