2019 Honda Civic complaints

My car is not starting properly due to the recall. I reached out to my dealership and they basically told me there is nothing they can do due to the part being on recall. I am a single mother to a [XXX] daughter and with this being my only form of transportation I cannot afford to get a new vehicle or miss work due to not having a vehicle. I am worried my car will stall in the middle of the road with my daughter in it. I am upset the dealership told me there is nothing they can do when it is primary not my fault there is a recall or parts. I understand but this is unfair to costumers for the company not having back up plans in this type of situations. I cannot continue paying for a car that is broken that is out of my control. Is there a different route we can take for this issue ? A replacement ? A refund ? Anything. I don’t mean to be rude. Just very frustrated and upset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and confirmed there was a shortage of parts for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

When making a left turn/curving left or even driving straight on the highway the steering wheel is sticking and or gets stuck turning left. To get out of the stuck portion of the steering wheel requires extra force that feels very unsafe as it pops or jolts. This is very unsafe because while in a left turn when the steering gets stuck instead of naturally straightening, an overcorrection in steering is made when it pops/jolts out of the sticky spots. This a constant issue having to fight the steering wheel driving straight down the freeway, and is quite scary during or coming out of a left turn. When parked or not moving the problem still occurs. My safety and others is put at risk when the sub average driver is unable to make the proper adjustments when the steering gets stuck causing me or whomever driving this car to veer into whatever the steering wheel is stuck pointing at. The problem has been reproduced. NO warning lamps or messages have appeared. I recall this starting about 6 months ago.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Steering wheel sticks with left turn. Once on the Highway the steering wheel is tough to bring back straight requiring constant micro readjustments even when going straight. When bringing the steering wheel back to the center from a left turn at slow and highway speed, the steering wheel clicks, notches, and catches making my car unsafe to drive on the highway especially.

The Carr some times breaks self and the gasoline not passing through the engine

The contact owns a 2019 Honda Civic. The contact stated that while attempting to make a U-turn, he noticed a slight hesitation in the vehicle. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer and the manufacturer were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 3,500. Parts distribution disconnect.

Steering has a “sticky” feeling. Similar to recall on 22-24 civics. Steering wheel will get stuck in a long turn and require extra force to correct back to center, leading to swerving into other lanes of traffic leading to accident/injuries. Seal in Steering Rack and Pinion fails, creating suction in a turn and leads to stuck steering. Problem confirmed by dealer on car with 63k miles, denied as warranty or tsb. Over $4,000 quoted to replace. No warning lamps or messages displayed. Will lead to accidents and or injuries.

1. Steering component is malfunctioning. It is available for inspection. 2. Difficulty steering on highway speeds and simple and minor adjustments causes sticky steering, which I have to add force every time to keep my vehicle in a straight line. 3. I have not yet brought the issue to a dealership, but I will have the vehicle inspected to further identify the issue. The problem has been an issue with other civic models as well. 4. Same as question 3. 5. No warning lamps.

I was stopped at a red light in the left-hand turn lane, waiting to turn left. Light turned green and I accelerated turning left. The car suddenly braked with no car or obstruction in my path. No collision mitigation light warnings came on. The car just slammed on the breaks!! Dealer service manager told me over the phone that unless a code comes up, they really can’t diagnose the issue. I believe this is a design flaw and not an issue with my car that can be addressed by the dealer. I have done research online and found many people reporting this issue and several while turning left. I am very concerned with the safety of this car.

Honda's 1st letter explained limited availability with the fuel pump recall. The 2nd letter also automated a schedule with an authorized dealer, Norm Reeves Honda of West Covina. Unfortunately, the dealer claimed on 6-5-24 that this part was not available. The dealer was notified a complaint would be submitted to NHTSA.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Recall for A/C components was serviced. Less than a year later, Evaporator for A/C experiencing same issue. Dealership doesn't want to warranty, asking for $1500, even though evaporator experiencing same issue as recalled components. Online research finds this is extremely common.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was difficult to start and for several days had not started. The contact was able to drive the vehicle to a dealer. The vehicle was not diagnosed and was not repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was 29,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while the vehicle was parked, the vehicle hesitated to start, and then failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The dealer related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was stopped at a red light or stop sign, the vehicle intermittently stalled and hesitated to accelerate. No warning light was illuminated. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure, and no error codes were retrieved. The contact was informed that the recall repair would not be performed unless the dealer was able to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked and hesitated before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 213,000.

Side Mirror have peeling paint and other areas are not affected.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while at a traffic signal, the signal light turned green, and the contact depressed the accelerator pedal; however, the vehicle was not moving forward. The contact observed that the drive(D) indicator had turned yellow instead of the normal white color. The contact depressed the accelerator pedal and the vehicle jerked to the right while moving forward. The contact stated that the drive(D) light was white and not yellow. The contact called a local dealer who advised the contact to take the vehicle in to be diagnosed. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. Parts distribution disconnect.

The steering sticks in a center spot while driving. You have to really pull on steering wheel which causes it to oversteer and is very dangerous especially in curves. This happens everytime the car is driven on high speed about 50 miles per hour. This issues happened since 6 months ago, I noticed It gets more sticky. My car has 45,218 miles now. It shouldn't occur this issues at this mileage. I checked Honda recall has same issues of 2022~2023 Honda civic. I believed they used same steering rack with same issues.

Steering wheel feels 'notchy' and 'sticky' especially when in the 12 oclock position. Making minor corrections is difficult especially at highway speed.

No parts till fall

During warming months, especially when driving at highway speeds, the steering becomes "sticky" and creaks when turning the wheel left and right. This issue has been noted in the 11th generation civics with a recall issued, as well as 2016-2018 Civics. The 2019 also suffers from this same issue but no recall has been issued to date. This problem creates an unsafe driving environment where I feel like I could lose control of my vehicle on the highway. I have brought it to the attention of my local dealership many times with no resolve. They suggested an EPS steering rack placement with an out-of-warranty repair (Almost $3500). Communication with Corporate Honda found no sufficient proof there is an issue repairable due to manufacturer defects.

Recall on fuel pump; multiple dealers do not have the replacement piece, they say “you can but don’t call other dealers.” I made an appointment over the phone to fix said recall, finally a dealer didn’t say they were out of the part. I show up. It’s a joke. No parts available. “We’ll send a notice in the mail” They aren’t “helpful” Honda people. They physically told me, you have to wait for a problem to happen with this recall and maybe we’ll prioritize you. Basically it’s a lottery if this will be fixed, and it’s only most likely if you get hurt. They’re waiting for accidents to happen to HAVE to fix the cars. Excuses do not save lives, taking cars with issues off the road does. It’s may 19th 2024 and this recall allegedly occurred 12/18/24

The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. An unknown warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the low-pressure fuel pump. The vehicle was repaired at no additional cost to the contact. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and the VIN was included. The manufacturer was notified of the failure but declined to reimburse the cost of the high-pressure fuel pump because the component was not covered under the recall. The failure mileage was 26,000.

My emergency braking system goes off constantly without anything in front of me. I almost got rear ended on a highway because my car came to a dead stop with nothing in front of me or even on the sides of me. It does this daily. My car also has been having a delayed start. It sounds like it almost does not want to start but then starts. Both of these issues have been affecting other Hondas including regular civic sedans but excluding my model and have recalls issued.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal sound coming from the fuel tank while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.

I have a 2019 Honda Civic and I am experiencing “sticky steering” in which there is already a recall for in the new models. I took the car to the nearest dealership and the problem was diagnosed and the replacement procedure and part is the same as the newer models. The dealership informed me there is no recall for my car even though there have been multiple cases. It is very unsafe while driving on highways or interstates and has almost caused accidents.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to move the vehicle to the shoulder; however, the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic where it was diagnosed as fuel pump failure. The contact took the vehicle to the dealer who confirmed parts were not yet available. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,941. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The air conditioning system has a leak. There are a lot of complaints about it online and they already issued an extended warranty for Civic vehicles covering up to year 2018 for a leaking condenser. Right now I have no air conditioning.

The contact owns a 2019 Honda Civic. The contact stated that while attempting to start the vehicle the vehicle failed to start up. The contact called a mechanic to service the vehicle and after two hours the mechanic was able to start the vehicle. The vehicle was not diagnosed. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted but the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was unknown. Parts distribution disconnect.

HONDA DEALER WON'T COMPLETE THE RECALL NHTSA #23V-858 Recall #BGV 2018-20 Civic Si Fuel Pump Mtr Saf Recall Exp2. Status: Remedy Available ON CARFAX

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuels System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

While car in sport mode in center lane of a three lane road at 45mph traffic ahead by over 300ft began gently slowing down to +/- 25mph Extreme braking was automatically applied w/o driver input, "BRAKE" message was displayed flashing on instrument cluster. Car came to an immediate stop, nearly causing collision with another vehicle behind it.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

My engine stalled out a few days ago on the way home from work. My mileage was 28 miles until empty and the car suddenly was coming to a stop but wouldn’t allow me to accelerate. The car then died and I had to get it jumped. I’m not sure if it’s the fuel pump recall. I’ve contacted the dealership and nobody has returned my calls about getting this fuel pump module recall fixed

When I'm driving on the highway, the car sometimes loses its grip, the brakes slip, and it's hard to control the steering wheel. The brakes are a big issue. I'm scared of driving this vehicle. Plus, I have had AC problems ever since I bought the vehicle; the air is warm.

I was just sold this car [XXX] I don’t know why the dealer sold me this car with this safety hazard my wife is the one driving it I Believe they should have repair this or solve this problem before selling a car with a recall I had recalls and other car and they being fixed my name is [XXX] [XXX] purchase the car at Honda heritage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear windshield spontaneously shattered while I was driving on the highway. There was no debris or collision. The car has never been in an accident or subject to any internal or external physical force or damage.

Brakes failed on vehicle almost causing me to collide with vehicle in front of me. Brakes Plus in Tempe checked Brakes and found them to be good. All the lights on the dash flash when attempting to start the vehicle. Vehicle will not start sometimes. The vehicle also leaves the lane when going over potholes and bumps on the road and handles badly.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to slow down or turn the vehicle to the left or the right, the vehicle suddenly lost motive power, and started to decelerate quickly. The engine also experienced a misfire while attempting to accelerate. The contact stated that the vehicle ran rough and consumed an excessive amount of fuel. There were no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 62,000. Parts distribution disconnect.

Honda fuel pump had a recall back in 2020-2021, which was replaced months after. Now, two years later my car has completely stalled out on me in the middle of driving, not once but TWICE. In the middle of the road. Both incidents happened when I had gas in my car, full battery, etc. and would not turn on until again (both times) until I manually put gas in it. Accelerating is extremely weak, engine is sputtering constantly. Brought it to Commonwealth Honda after the first incident, no answers. After having this happen a second time, i brought it back a second time. I was told there is nothing they can do as they can't see the car stalling in person. I have reiterated to both technicians and management that this car is NOT safe to drive due to a faulty fuel pump, and I am being told tough luck. I would like this problem and these incidents documented in the event I do end up getting injured from this faulty part they are refusing to fix. It has happened two times in the last month, and i'm sure it won't be the last.

Steering wheel sticks on left turns, has been doing this for a while and Honda dealer can’t find issue. On highway, in turns, parked as well. Forums show plenty of others with this issue on their civics equipped with Honda Sensing years 2016-2024+. One had a steering rack replaced under warranty. I was encouraged to make a report on here by plenty of the members.

Headgasket failure at extremely low miles due to poor or flawed design. Vehicle has a valley between the cylinders where the gasket sits begging to be blown out. The low mileage failure rate is tremendous causing numberous drivability issues while on the road. You loose entire throttle control every light on the dash comes on. Every advance system shuts down. You loose every assist feature. It’s all of a sudden and random as well. Pulled out on to the main highway 52 and my car just fell on its face. If I wouldn’t have been in an area safely and quickly to hurry and get out of the way of traffic. It could’ve seriously caused a big accident. Pulling out on a highway or interstate with everything being normal then bam you have no control of the vehicle is a very horrifying situation to have to be subjected to.

The contact owned a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2019 Honda Civic. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

See attached document for complaint