Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 1 time.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Equipment | 1 | 0 | 0 | 1 |
Defect. ON CERTAIN DYNA, XL, AND TOURING MOTORCYCLES, THE TAIL LIGHT BULB CAN FALL OUT OF THE SOCKET.
Risk. THE TAIL LIGHT AND THE BRAKE LIGHT BECOME INOPERATIVE, WHICH COULD LEAD TO A CRASH.
Remedy. DEALERS WILL REPLACE THE BULBS. OWNER NOTIFICATION BEGAN ON JUNE 3, 2004. OWNERS SHOULD CONTACT HARLEY-DAVIDSON AT 1-414-342-4680.
TL*THE CONTACT OWNS A 2003 HARLEY DAVIDSON FLHTC. THE MOTORCYCLE HAS A DETACHABLE BACKREST THAT KEEPS THE PASSENGER ON THE BIKE. THERE ARE TWO BARS ON THE LEFT AND RIGHT THAT KEEP THE BACKREST IN PLACE. WHILE RIDING APPROXIMATELY 25 MPH, THE TWO SIDE UPRIGHT BARS RANDOMLY FAILED AND CAUSED THE BACKREST TO COME OUT OF PLACE. THE CONTACT CALLED THE MANUFACTURER AND HARLEY DAVIDSON SENT A REPLACEMENT. FOUR YEARS AFTER THE REPLACEMENT WAS RECEIVED, THE RIGHT SIDE OF THE UPRIGHT HANDLE BARS FAILED WHILE RIDING 50 MPH. THE REAR PASSENGER NEARLY FELL FROM THE VEHICLE. THE REAR PASSENGER SUSTAINED A CUT TO HER HAND. THE MANUFACTURER WAS NOT NOTIFIED OF THE SECOND FAILURE BECAUSE THE CONTACT FELT THAT THE ISSUE WAS NOT HANDLED PROPERLY THE FIRST TIME. THE FAILURE MILEAGE FOR THE FIRST INCIDENT WAS 45,000 AND CURRENT MILEAGE WAS 68,000. THE CONSUMER SENT THE BACKREST TO THE MANUFACTURER AND FOUND THAT THE BACKREST HAD A STRESS ON THE LEFT SIDE. UPDATED 08/05/08. *JB
1 of 1 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2013 | 1 | 0 | 0 | 0 | Routine |
| 2012 | 2 | 1 | 0 | 0 | Routine |
| 2011 | 4 | 2 | 0 | 0 | Routine |
| 2010 | 7 | 3 | 0 | 0 | Routine |
| 2009 | 19 | 3 | 0 | 0 | Routine |
| 2008 | 15 | 2 | 0 | 0 | Routine |
| 2007 | 14 | 0 | 0 | 0 | Routine |
| 2005 | 3 | 0 | 0 | 0 | Routine |
| 2003 — this page | 1 | 1 | 0 | 0 | Routine |
| 2002 | 2 | 1 | 0 | 0 | Routine |
| 2001 | 7 | 1 | 0 | 0 | Routine |
| 2000 | 1 | 0 | 0 | 0 | Routine |
| 1999 | 6 | 1 | 0 | 0 | Routine |
| 1998 | 3 | 1 | 0 | 0 | Routine |
| 1997 | 1 | 1 | 0 | 0 | Routine |
| 1996 | 2 | 1 | 0 | 0 | Routine |
| 1995 | 6 | 1 | 0 | 0 | Routine |
| 1994 | 8 | 2 | 0 | 0 | Routine |
| 1993 | 2 | 1 | 0 | 0 | Routine |
| 1992 | 3 | 0 | 0 | 0 | Routine |
| 1990 | 2 | 0 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 7, 2004. Source: NHTSA Office of Defects Investigation.