2004 GMC Sierra 2500

Fatalities reported

Owners filed 143 complaints about this vehicle with federal regulators, most often about the brakes. It has been recalled 4 times.

Avoid One of the GMC Sierra 2500 years to avoid: 2.4× the complaints of a typical Sierra 2500 year. Which GMC Sierra 2500 years to avoid →

When it fails
020k40k60k90k120k200k
60,000 milesMedian miles at failure

122 complaints record an odometer reading. Failures cluster around 50,000–60,000 miles.

Most common 2004 GMC Sierra 2500 problems

53 of the 143 complaints (37%) are about the brakes.

ComponentReportsCrashesFiresInjuries
Service Brakes · brakes32
000
Electrical System › Instrument Cluster/Panel26
000
Electrical System18
030
Service Brakes, Hydraulic · brakes15
100
Engine8
000
Fuel System, Diesel · fuel system4
000
Tires3
000
Steering3
100
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes3
000
Engine and Engine Cooling › Exhaust System · engine3
000

4 safety recalls

Part 573 reports
Service Brakes, Air06E050000
Filed Jun 6, 20066,800 vehiclesFederal-Mogul Corporation

Defect. CERTAIN FEDERAL-MOGUL NATIONAL AND CARQUEST AFTERMARKET HUB ASSEMBLIES, P/N 515058, SOLD FOR USE ON 2001-2006 GENERAL MOTORS 1500 AND 2500 4WD TRUCKS. ON THE SUBJECT HUB ASSEMBLIES, THE ABS SENSOR CORD DEPARTS FROM THE HUB ASSEMBLY AT A 90 DEGREE ANGLE. AS A RESULT, THERE IS A FIT ISSUE WITH THE BRAKE ROTOR DUST SHIELD INTERFERING WITH THE ABS SENSOR CORD. IF THE HUB ASSEMBLY IS INSTALLED DESPITE THIS INTERFERENCE, THE GAP BETWEEN THE ABS SENSOR AND THE TONE WHEEL MAY BE ALTERED. THIS MAY WEAKEN THE OUTPUT OF THE ABS SENSOR. DIMINISHED OUTPUT COULD RESULT IN AN UNWANTED ABS ACTIVATION AT LOW SPEEDS AND STOPPING DISTANCE COULD BE AFFECTED.

Risk. IF STOPPING DISTANCE IS LIMITED, A VEHICLE CRASH COULD OCCUR.

Remedy. FEDERAL-MOGUL WILL NOTIFY ITS OWNERS AND WILL EITHER CREDIT THE CUSTOMERS ACCOUNT OR REPLACE THE UNIT. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2006. OWNERS CAN CONTACT FEDERAL-MOGUL CUSTOMER SERVICE AT 1-800-563-8507 EXT 3530.

Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.

Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

Steering06E010000
Filed Feb 1, 20061,360 vehiclesFabtech Motorsports

Defect. CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.

Risk. LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.

Remedy. FABTECH WILL NOTIFY OWNERS AND REPLACE THE PITMAN AND IDLER ARMS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2006. OWNERS MAY CONTACT FABTECH AT 909-597-7800.

Equipment Adaptive/Mobility04V562000
Filed Nov 26, 20041,660 vehiclesMobility Works

Defect. ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Risk. IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy. DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

All 4 campaigns on file, newest first.

What owners reported

Newest filings
Service Brakes
Filed Nov 30, 2021WV

Brakes lines failed under truck do to rusted out lines

Service Brakes
Filed Apr 16, 2021NV

EMERGENCY BRAKES DON'T ENGAGE

Service Brakes
Filed Jan 4, 2020158,500 milesWI

DURING COLD MORNINGS (WISCONSIN) I START MY TRUCK AND I HAVE NO POWER STEERING AND SOFT BRAKES. IT IS MY UNDERSTANDING THAT THE POWER STEERING RUNS THE BRAKE BOOST. ALSO, IT IS MY UNDERSTANDING THAT THERE IS A SERVICE BULLETIN THAT SAYS THAT THE POWER STEERING FLUID SHOULD BE REPLACED WITH LOW/COLD TEMP FLUID. MY CONCERN IS WHAT HAPPENS IF I LOSE POWER STEERING AND BRAKES WHILE I AM DRIVING.

Engine
Filed Dec 9, 201849,000 milesMA

WHILE DRIVING OVER 50MPH ON THE HIGHWAY I GET A VIOLENT SHAKING IN THE ENGINE AND THE STEERING WHEEL SHAKES BAKE AND FORTH. THE ENGINE SOUND VERY LOUD WHILE ITS DOING THIS. IT ONLY OCCURS WHEN I AM AT HIGHWAY SPEEDS.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 27, 201890,000 milesAR

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED A LOT OF WHITE SMOKE EMERGING FROM THE TAIL PIPE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER WARRANTY BY GWATNEY BUICK GMC (5700 LANDERS RD, NORTH LITTLE ROCK, AR 72117) FOR THE SAME FAILURE AS LISTED IN AN UNKNOWN TECHNICAL SERVICE BULLETIN REGARDING THE FUEL INJECTORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Engine
Filed Oct 26, 2018105,000 milesPA

EXHAUST MANIFOLD BOLTS BROKEN

Service Brakes
Filed Mar 29, 201863,000 milesMA

PULLING OUT OF A PARKING LOT, LOST BRAKES. STEEL BRAKE LINES BY FUEL TANK, LET GO CAUSING TRUCK TO LOOSE BRAKES

Electrical System
Filed Sep 23, 2017111,000 milesCA

THE INSTRUMENT PANEL CLUSTER GAUGES DON'T ALWAYS WORK. WE WERE ON FREEWAY WHEN WE NOTICED SPEEDOMETER HAD FAILED AS WELL AS FUEL GAUGE , TEMP GAUGE ALL GAUGES INOPERATIVE. THIS IS THIRD TIME CLUSTER PANEL IS BEING REPLACED; FIRST TWO UNDER WARRANTY THIRD TIME WE HAD TO PAY $204.

Service Brakes
Filed Aug 22, 201748,000 milesMI

I WAS TRAVELING SOUTH ON I-75 HIGHWAY ABOUT 70 MPH, IN MOTION, IN NORTHERN MICHIGAN AND HAD TO STOP FAST WHEN AN ACCIDENT OCCURRED IN FRONT OF ME. I SLAMMED/MASHED MY FOOT ON THE BRAKE PEDAL ONLY TO FEEL IT FALL TO THE FLOOR, THE METAL HYDRAULIC LINE FAILED AND I NOW HAVE NO BRAKES AT ALL!! I BEGAN TO PRESS ON THE PARKING BRAKE AND DOWN SHIFT THE TRANSMISSION TO ASSIST IN THE SLOWING OF THE VEHICLE. I ALSO STEERED AROUND THE STOPPED CARS INTO THE SIDE AND DITCH OF THE ROAD. I LUCKILY HAD THE RIGHT REACTIONS BUT NOT ALL PEOPLE DO OR CANNOT ACT AS FAST. THIS IS A DANGEROUS ISSUE WITH THIS GMC SIERRA 2004. PLEASE HAVE IT RECALLED. I HAD TO HAVE THE REPAIR SHOP REPLACE ALL THE METAL BRAKE LINES AS THEY WERE CORRODED. I HAVE NEVER HAD A VEHICLE FAIL ITS BRAKE LINES LIKE THIS. MY VEHICLE ONLY HAS 48,000 MILES ON IT AND IS GARAGE KEPT SUPER CLEAN.

Service Brakes
Filed Feb 10, 201745,000 milesNY

MY VEHICLE HAD BRAKE LINES REPLACE TWO TIMES WITH LESS THAN 65,000 MILES BECAUSE BREAKS STOP WORKING. FUEL LINE REPLACED UNDER 55,000 MILES BECAUSE IT MADE CHECK ENGINE LIGHT COME ON SPEEDOMETER ERRATIC,OIL PRESSURE GAUGE HIGH AND LOW,FUEL GAUGE ERRATIC UNDER 65,000 MILES. LOUD NOISE FROM ENGINE SERVICE TECHNICIAN REPORTED THE EXHAUST MANIFOLD BOLTS HAS BROKEN TO CALL A WHITE SMOKE FROM THE MOTOR. EVERYTHING HAPPENED WITH CONSIDER TO BE LOW MILEAGE IN TALKING TO GM THEY DON'T CARE BECAUSE ENOUGH REPORT HAS NOT BEEN MADE.

Engine
Filed Nov 30, 2016112,000 milesCA

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE VEHICLE HAD A MASSIVE OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS WERE DEFECTIVE, WHICH FILLED THE CRANKCASE FULL OF FUEL AND WAS A KNOWN ISSUE. THE VEHICLE WOULD HAVE BEEN REPAIRED PER AN EXTENDED WARRANTY; HOWEVER, IT FELL OUTSIDE OF THE PARAMETERS OF THE EXTENDED WARRANTY, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

Service Brakes
Filed Mar 18, 2016176,395 milesMI

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 10 MPH, THE BRAKES FAILED WITHOUT WARNING. IT WAS DIAGNOSED THAT ALL THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,395.

Service Brakes
Filed Mar 16, 2016107,900 milesAK

IN THE PAST THREE MONTHS THE FUEL LINES NEEDED REPLACEMENT AS THEY HAD RUSTED SO BADLY THAT A LEAK FORMED. YESTERDAY WHILE PULLING MY 10,000 POUND BOAT, MY BRAKES SUDDENLY FAILED BECAUSE OF A LEAK IN THE LINE BETWEEN THE ABS BOX AND THE RIGHT FRONT WHEEL. THE CATASTROPHIC FAILURE NEARLY CAUSED ME TO LOSE CONTROL OF MY VEHICLE AND BOAT. I WAS ABLE TO DOWNSHIFT AND USE BY EMERGENCY BRAKE TO BRING THE RIG TO A STOP.

Service Brakes
Filed Mar 4, 2016185,000 milesMA

I LIVE IN SOUTH EAST MA. WERE SAULT IS USE ALWAYS AND IT HAS ROTTED MY BRAKE LINES AT THE ABS CONTROLL A LINE LET GO ON MY TRUCK WITH FAMILY AND MY GRAND BABIES I AM A HEAVY TRUCK OPERATOR WITH A CDL SO I KNOW NOT TO PANIC I GOT MY TRUCK STOPPED WITHOUT A CRASH BUT IF MY WIFE WAS DRIVEING OR MY YOUNG DAUGHTER THEY WOULDNT BE SO LUCKY WE IN THE SAULTING STATES SHOULD HAVE STANELESS STEAL FOR SAFTY CANT BE TO MUCH TO ASK FOR YOUNG LIFES AT STAKE OR PEOPLE WHO PANIC WHAT SHOULD I DO AT THE TIME I WAS IN THE CITY OF TAUNTON I WAS COMING TO A HEAVILY TRAVELED STREET IN RUSH HOUR TRAFIC THE BRAKE LINE TO REAR BRAKES FALLED BECAUSE OF ROT ON INSPION I SEE THEY ARE ALL ROTTING AND NEED TO BE REPAIRED I DONT HAVE BODY ROT OR FRAME ROT OF ANY KIND ALWAYS CAR WASH AFTER STORMS ON NICE DAYS.

Service Brakes
Filed Aug 7, 2015197,000 milesCA

TL* THE CONTACT OWNS A 2004 GMC 2500. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS INOPERABLE. THE CONTACT MENTIONED THAT THE PARKING BRAKE WAS DEPRESSED AND AN ABNORMAL NOISE EMITTED FROM THE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT BELIEVED THAT THE PARKING BRAKE CABLE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 197,000.

Structure › Body
Filed Jul 24, 201560,000 milesMA

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT OBSERVED CORROSION ON THE FRONT AND REAR BUMPERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

SteeringCrash
Filed Mar 9, 2015120,000 milesOH

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A FIRE HYDRANT. A POLICE REPORT WAS FILED AND IT WAS UNKNOWN IF THERE WERE ANY INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS TOWED TO THE DEALER BUT NO INFORMATION WAS PROVIDED REGARDING THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Engine
Filed Feb 11, 2015MI

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE FUEL RESTRICTION WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Service Brakes, Hydraulic
Filed Feb 9, 2015NH

THE COMPLAINT IS THAT THE BRAKE LINES FAILED AND ARE MADE OF VERY POOR MATERIAL. THE BRAKE LINE FAILED ON MY WAY TO WORK ONE DAY ON MARCH 10,2015.

Service Brakes
Filed Feb 1, 2015102,098 milesPA

ON 2/1/2015, AT APPROXIMATELY 11:30 AM, I WAS STOPPING AT MY BROTHERS MAILBOX TO GET HIS MAIL WHILE HE WAS ON VACATION. WHEN I WENT TO STOP AT HIS MAILBOX, THE BRAKE PEDAL ON MY TRUCK WENT TO THE FLOOR WITH NO RESISTANCE ON THE PEDAL. I PUMPED THE BRAKES SEVERAL TIMES, PUT THE TRUCK IN NEUTRAL AND IT CAME TO A GRADUAL STOP OVER AN EXTENDED BRAKING DISTANCE OF 20 TO 30 FEET (WHICH IS SLIGHTLY UPHILL). THERE WERE NO LIGHTS LIT ON THE DASH AND THE MASTER CYLINDER WAS BETWEEN THE MAXIMUM AND MINIMUM LEVELS ON THE RESERVOIR, WHEN I EXAMINED IT AFTER THE OCCURRENCE. WE LIVE ON A DIRT ROAD WITHOUT MUCH TRAFFIC, SO I PLACED THE TRUCK IN LOW RANGE 4WD AND DROVE IT THE 1/2 MILE HOME. UPON RETURNING HOME THE TOP BRAKE LINE WHICH RUNS ALONG THE FRAME FROM THE ANTI LOCK BRAKE BLOCK BACK TOWARDS THE DRIVERS SIDE REAR OF THE TRUCK HAD RUPTURED. THE BRAKE FLUID IN THE MASTER NEVER WENT BELOW THE MINIMUM LEVEL, SO I ATTEMPTED TO REFILL IT TO SEE IF I COULD GET ANY BRAKE PEDAL PRESSURE BACK. THE PEDAL WENT TO THE FLOOR STILL AFTER MULTIPLE TRIES WITH A FULL MASTER CYLINDER. THE BRAKE LINE HAD RUPTURED WHERE IT IS ATTACHED AT A GREEN PLASTIC FACTORY HANGER. THE BRAKE LINE WAS CORRODED/RUSTED WHERE IT HAD FAILED. IF I WOULD NOT HAVE STOPPED AT MY BROTHERS MAILBOX, IT IS 1 MILE DOWN HILL ON AN APPROXIMATE 12 DEGREE GRADE TO THE MAIN ROAD. THE INTERSECTION AT THE BOTTOM OF THE ROAD IS A 90 DEGREE, T INTERSECTION IN A CREEK BOTTOM, WHERE I AM SUPPOSED TO STOP PRIOR TO ENTERING THE MAIN ROAD. WE HAD

Service Brakes
Filed Jan 9, 2015140,000 milesMO

I WAS LEAVING A PARKING LOT, AND AS I HIT MY BRAKES, THERE WERE NO BRAKES. I LIMPED HOME, USING THE E-BRAKE AND TRANSMISSION TO KEEP THE TRUCK UNDER CONTROL. UPON INSPECTION I FOUND THE FRONT BRAKE LINE RUSTED AND LEAKING. *TR

Engine
Filed Nov 5, 2014MD

I BOUGHT (2) SIERRA 2500 HD TRUCKS THAT HAVE SERIOUS HUB ASSEMBLY PROBLEMS WITH ONE REPLACEMENT IN 2011, LIGHTING SYSTEM WORK WHEN IT WANT TO AND HAS DRAIN FIVE BATTERIES FROM AAA AND ADVANCE AUTO IN THE PAST SEVEN YEARS, ABS/ENGINE LIGHT STAYS ON SINCE 2007 AND AFTER 10 YEARS IS GASKET PROBLEMS WITH GM PRODUCTS. I HAVE TALK TO GM EXECUTIVE OFFICE THAT FIX THE HUB ASSEMBLY AND TAILGATE RECALLS PROBLEM IN 2011 BUT UNWILLING TO DEAL WITH IT NOW AFTER TALKING TO GM DAN. I THINK I NEED OUT SIDE COUNSEL AND ENGINEERING FIRM TO TEST AND TESTIFY ON MY BEHAVE AND 2,300 OTHER OWNERS WITH THE SAME PROBLEM. I WANT NEW VEHICLES AND SETTING UP A DATE WITH CONGRESSIONAL OVERSIGHT COMMITTEE, AND NHTSA REVIEW MY CASE. I HAVE MET WITH CONGRESSIONAL PANEL INVESTIGATING GM THAT WANT TO HELP ME RESOLVE THIS PROBLEM. I BEEN A GM PERSON BUT SERIOUSLY LOOKING IN THE FOREIGN MARKET IF I HAVE NO SERIOUS RESOLUTION. *TR

Service Brakes
Filed Sep 23, 2014180,000 milesSC

ON 9-19-2014 THE TRUCK WAS STOPPED AT A RED LIGHT AND STARTED TO INCH FORWARD. SLIGHT PRESSURE ON THE BRAKE PEDAL STOPPED THE MOVEMENT. THE EVENT WAS SO QUICK AND SLIGHT I THOUGHT NOTHING ABOUT IT. I TURNED ON THE FREEWAY AND DROVE 30 OR 40 MILES BEFORE TOUCHING THE BRAKE PEDAL AGAIN. WHEN I DID IT WENT ALMOST TO THE FLOOR WITHOUT SLOWING THE TRUCK SPEED ANY APPRECIABLE AMOUNT. AT THAT POINT I KNEW I HAD A SERIOUS PROBLEM. I GEARED THE TRUCK DOWN AND WAS ABLE TO AVOID BEING INVOLVED IN AN ACCIDENT. IF I HAD NEEDED TO COME TO A FULL AND FAST STOP IT COULD EASILY HAVE BEEN A DISASTER. AN INTERNET SEARCH REVEALED GM HAS HAD THIS PROBLEM FOR SOME TIME WITHOUT NOTICE TO TRUCK OWNERS THAT IT EXISTS. AN INSPECTION OF THE BRAKE LINES WAS DONE AND INDICATED A FAILURE IN THE BRAKE LINE SYSTEM DUE TO RUST. THE FUEL LINES SHOWED THE SAME KIND OF DETERIORATION. PICTURES CAN BE PROVIDED TO VERIFY THE LACK OF ADVANCED RUST CONDITIONS TO THE UNDERNEATH OF THE TRUCK OTHER THAN THE BRAKE LINE SYSTEM, THE FUEL LINE SYSTEM, AND THE DRIVE SHAFT. THE TRUCK WAS PURCHASED NEW IN SOUTH CAROLINA AND HAS BEEN DRIVEN THERE 90% ON THE TOTAL MILEAGE ON IT. *TR

Service Brakes
Filed Sep 22, 201473,000 milesNY

THIS SELDOM USED, WELL MAINTAINED, GARAGED TRUCK, BLEW OUT THE BRAKE LINES ON LEFT SIDE ON THE FRAME, UNDER THE DOOR, RESULTING IN TOTAL BRAKE FAILURE. I HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE. I WAS ON MY WAY TO PICK UP A #9000 BOAT. IF I HAD THAT BOAT BEHIND THE TRUCK, IT COULD HAVE KILLED ME, OR OTHERS ON THE ROAD. BRAKE LINES ARE NOT A NORMAL SERVICE PART. REPLACING ALL THE BRAKE LINES IS COSTING ME 1300, AT A MINIMUM. MY NEIGHBOR NEXT DOOR HAS A SIMILAR 2004 GMC SIERRA, WITH ABOUT THE SAME MILEAGE, ONLY HIS IS A 1/2 TON, WHERE MINE IS 3/4 TON. HIS TRUCK HAD THE SAME FAILURE THE WEEK BEFORE, IN THE EXACT SAME LOCATION ON THE LINES. DO A SIMPLE SEARCH LOOKING FOR BRAKE FAILURES ON THESE VEHICLES, AND YOU FIND THAT ITS WELL DOCUMENTED. THIS SHOULD BE A RECALL BEFORE PEOPLE ARE KILLED. THERE IS NO WAY THAT I SHOULD BE LOOKING AT BRAKE LINE FAILURE ON A 10 YEAR OLD GARAGED TRUCK THAT HAS A TOW CAPACITY OF OVER 10,000 #'S. HOW SHOULD SOMEONE DETECT THE INTEGRITY OF THE BRAKE LINES TO DETERMINE WHEN THE SHOULD BE REPLACED? *TR

Service Brakes
Filed Sep 12, 201471,000 milesKY

BRAKE LINES RUSTED AND LEAKING. *TR

Electrical System
Filed Aug 20, 201458,000 milesMI

STARTED WITH SPEEDOMETER, THEN GAS GAUGE, THEN EVERYTHING ELSE ON THE DASHBOARD STOPPED WORKING *TR

Electrical System
Filed Jun 24, 2014124,000 milesIL

PARKED MY TRUCK IN THE DRIVEWAY TONIGHT AND SHUT IT OFF. THE MIRRORS WENT CRAZY, AND THE RADIO WOULD NOT SHUT OFF. AFTER A FEW MINUTES I STARTED THE TRUCK AND SHUT IT BACK OFF. THE RADIO WENT OFF. SINCE OWNING THE TRUCK, WHICH IS NOT VERY LONG, I HAVE HAD THE POWER SEATS READJUST THEMSELVES, BY THEM SELVES, AND IT FELT LIKE IT WAS CRUSHING ME. I AM A BIG MAN AND I PREFER THAT NO ONE ADJUST MY SEATS, AS I HAVE THEM JUST RIGHT FOR ME. THIS TRUCK AND ITS WIRING/ELECTRICAL SYSTEM ARE PROBLEMATIC. SO SORRY I BOUGHT IT NOW. *TR

Structure › Frame and Members › Underbody Shields
Filed Apr 19, 201435,000 milesCT

ALL THE FLUID LINES CORRODED TO THE POINT WHERE THE VEHICLE WAS DANGEROUS TO DRIVE WITH ONLY 35000 ORIGINAL MILES ON IT. *TR

Electrical System
Filed Apr 6, 201480,128 milesCA

MY IGNITION ALSO SWITCHES OFF DUE TO THE KEY CHAIN BEING TO HEAVY, I WOULD LIKE MY VEHICLE FIXED AS WELL. I THINK GM IS NOT TELLING THE WHOLE STORY ON HOW MANY VEHICLE ARE AFFECTED BY THE IGNITION SWITCHES. I CAN PROVE MY CLAIM BY ATTACHING MY TWO KEY CHAINS TOGETHER AGAIN AND THE PROBLEM WILL OCCUR AGAIN. *TR

Electrical System
Filed Mar 5, 201450,000 milesIL

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SPEEDOMETER FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Service Brakes
Filed Mar 4, 2014169,000 milesKY

BRAKE PEDAL WENT TO THE FLOOR. ALMOST IMPOSSIBLE TO DRIVE LIKE THAT. TAKES OVER 100X LONGER TO STOP A 3/4 TON TRUCK. I FOUND THAT THE BRAKE LINES RUSTED OUT. I ALSO FOUND SEVERAL HUNDRED REPORTS OF THE SAME THINGS ON GM TRUCK ONLINE. I ALSO HEARD YOU WERE INVESTIGATING THIS ISSUE ALREADY. I WANTED TO MAKE SURE I AM COUNTED AS ONE OF THE EFFECTED PEOPLE. I ALSO READ WHERE GM DOES NOT CONSIDER THIS A SAFETY ISSUE. I DISAGREE. THE LINE FROM THE MASTER CYLINDER TO THE ABS UNIT BLEW SO I HAD ZERO BRAKE PRESSURE AND PEDAL. I THINK THIS SHOULD BE RECALLED AS IT IS A HUGE SAFETY ISSUE. I HAVE ALREADY SPENT OVER $1000 AND A WEEK TRYING TO FIX THIS AND REPLACE ALL THE RUSTED LINE. I STILL DO NOT HAVE THE TRUCK BACK ON THE ROAD. THANKS *TR

Service Brakes
Filed Feb 4, 201498,000 milesMI

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WHILE ATTEMPTING TO APPLY THE BRAKE PEDAL WHILE DRIVING 35 MPH. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR INSPECTION THAT CONFIRMED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 98,000.

Service Brakes
Filed Sep 17, 201377,610 milesIN

WHEN ATTEMPTING TO STOP, THE TRUCK BEGAN TO STOP AND THEN ALL OF A SUDDEN THE BRAKE PEDAL WENT TO THE FLOOR. AT THIS POINT THERE WERE NO BRAKES AT ALL. THANKFULLY NO ONE WAS IN FRONT OF ME SO I WAS ABLE TO COAST UNTIL THE VEHICLE SLOWED, AND THEN USE THE E-BRAKE TO SLOW DOWN ENOUGH TO TURN. UPON FURTHER INSPECTION, A BRAKE LINE HAD BROKEN. *TR

Service Brakes
Filed Sep 13, 201380,000 milesMD

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. HE CONTINUED APPLYING PRESSURE UNTIL THE PEDAL TOUCHED THE FLOORBOARD AND FINALLY, THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEEL BRAKE LINES EXHIBITED MASSIVE CORROSION AND WERE LEAKING. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHERE THE REPAIR WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.

Service Brakes
Filed Sep 5, 201375,000 milesPA

WHILE TRAVELING ON THE PA TURNPIKE AT APPROX. 60 MPH, TRAFFIC SUDDENLY SLOWED IN FRONT OF ME. I WAS PULLING OUR 30 FIFTH WHEEL CAMPER AT THE TIME. I APPLIED THE BRAKE HARD HAD A SPLIT SECOND OF BRAKING ACTION AND THEN THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO USE THE MANUAL TRAILER BRAKE CONTROL TO SLOW THE TRUCK SOME, SWERVED INTO THE LEFT LANE MISSING THE CAR IN FRONT OF ME BY INCHES AND THE CAR TO THE LEFT OF ME SWERVED INTO THE FAR LEFT LANE TO AVOID HITTING ME. (THREE LANE HIGHWAY) I MANAGED TO DRIVE THE TRUCK TO A REST AREA ABOUT A MILE DOWN THE ROAD USING BOTH THE TRAILER BRAKES AND THE TRUCK EMERGENCY BRAKES. THE CAUSE OF THE BRAKE FAILURE WAS THAT THE BRAKE LINE LOCATED UNDER THE DRIVERS AREA HAD RUSTED THROUGH AND RUPTURED. *JB

Service Brakes
Filed Aug 29, 2013TX

EXPERIENCED A COMPLETE LOSS OF SERVICE BRAKES. FORTUNATELY THIS OCCURED AFTER COMPLETING A TRIP WHILE TOWING A TRAILER. HAD THIS HAPPENED DURING THE TRIP SERIOUS INJURIES AND MULTIPLE DEATHS COULD HAVE BEEN THE RESULT. INVESTIGATION OF THE PROBLEM INDICATED PREMTURE RUSTING THROUGH OF THE STEEL BRAKE LINE TO THE RIGHT FRONT DISC BRAKE. THE BRAKE LINE TO THE LEFT FRONT CALIPER IS ALSO BADLY RUSTED. THE BRAKE LINES FROM THE MASTER CYLINDER ARE MILDLY RUSTED AS WELL.

Service Brakes
Filed Aug 11, 201399,600 milesWV

GOT IN VEHICLE, STARTED IT,PUT IN GEAR,APPLIED BRAKE AND PEDAL DEPRESSED FARTHER THAN USUAL, HIT AGAIN THEY WENT ALMOST TO FLOOR.GOT OUT AND SAW BRAKE FLUID ON FRAME WHERE LINE HAD RUSTED IN THROUGH.UPON INSPECTION ALL LINES ARE TERRIBLY RUSTED AND WILL NEED REPLACED. *TR

Service Brakes
Filed Jun 25, 201344,766 milesPA

MY BRAKE LINES RUSTED AT THE REAR OF THE LT FRONT WHEEL SPLASH AREA. THIS VEHICLE HAS LOW MILES FOR THE YEAR AND WAS NOT DRIVEN IN SALT OR DEICE. THE BRAKE LINE SHOULD NOT NEED TO BE REPLACED AT THIS TIME WITH SO MUCH SERVICE LIFE LEFT. I WAS LUCKY, THE BRAKE LINE BURST IN MY DRIVEWAY. *TR

Engine
Filed Jun 8, 2013132,000 milesCT

VEHICLE HAS EXPERIENCED MULTIPLE INSTANCES OF EXHAUST MANIFOLD BOLT FAILURES AT THE CYLINDER HEAD ON BOTH BANKS OF THE ENGINE. *TR

Fuel System, Diesel
Filed May 14, 2013118,000 milesNY

DIESEL FUEL LEAKS FROM INJECTORS INTO ENGINE OIL PAN AND CONTAMINATES ENGINE OIL THEM LEAKS OIL FROM BREATHER & REAR MAIN OIL SEAL AND GM KNOWS THERE IS A PROBLEM BUT WONT DO ANY THING FOR THIS PROBLEM SAID ITS OUT WARRANTY ON TIME NOT MILES. *TR

Service Brakes
Filed Apr 19, 2013104,801 milesWV

RUSTY BRAKE LINES ON 2004 GMC 2500HD SIERRA. ALMOST CAUSED ME TO HAVE AN ACCIDENT BECAUSE THE BRAKE PETAL WENT TO THE FLOOR IMMEDIATELY WHEN THE BRAKE LINE BURST. I HAVE PICTURES OF THE OLD RUSTED BRAKE LINES IF YOU WOULD LIKE TO SEE THE PICTURES. SINCE IT SEEMS TO BE A WIDE SPREAD PROBLEM ON GM PICKUP TRUCKS FROM RESEARCHING IT ON THE INTERNET, I'M CURIOUS TO KNOW WHEN THEY ARE GOING TO RECALL THEM? JUST SAW ON THE NEWS WHERE THERE IS A GOVERNMENT RECALL ON 2005-2009 SUBARU'S FOR THE SAME PROBLEM. IT COST $1290.00 TO REPAIR ALL THE BRAKE LINES. *TR

Electrical System
Filed Apr 5, 201363,000 milesNJ

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE INSTRUMENT PANEL CHANGED THE DISPLAY AND LANGUAGE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000. *TR

Service Brakes
Filed Dec 13, 201231,915 milesPA

I WAS APPROACHING A ONE LANE COVERED BRIDGE ON THE WAY HOME FROM WORK AND ANOTHER APPROACHING VEHICLE FAILED TO YIELD. I MADE AN EMERGENCY STOP BY PRESSING FIRMLY ON THE BRAKES. BRAKE PEDAL WENT RIGHT TO THE FLOOR. I HAD TO QUICKLY USE MY FOOT OPERATED EMERGENCY/PARKING BRAKE TO STOP FROM HAVING A HEAD ON COLLISION. I HAD TO PAY CLOSE TO $1200 TO HAVE THE ENTIRE BRAKE LINE SYSTEM REPLACED DUE TO SEVERE RUST OF THE BRAKE LINES. I AM VERY FORTUNATE THAT THIS TURNED OUT THE WAY IT DID. MY LIFE AND THE LIVES OF OTHERS ARE BEING ENDANGERED BY GM NOT USING A MATERIAL THAT IS RESISTANT TO CORROSION. *TR

Service Brakes
Filed Dec 5, 201293,000 milesPA

BRAKE LINES RUSTED THROUGH. ALL BRAKE FLUID LEAKED OUT. NO BRAKE SYSTEM INCLUDING EMERGENCY BRAKE FAILED. HAD TO STOP VEHICLE AGAINST CURB SYSTEM. *TR

Engine
Filed Dec 5, 201250,000 milesPA

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS HE WOULD HEAR A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE MANIFOLD BOLTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT ALSO NOTICED THAT THE INSTRUMENT CLUSTER FAILED AND HE WAS UNABLE TO DETERMINE WHAT SPEED HE WAS TRAVELING, HOW MUCH FUEL WAS IN THE VEHICLE, ETC. THE VEHICLE WAS TAKEN FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE CLUSTER WIRING FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER, THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 53,000.

Service Brakes
Filed Nov 11, 2012126,000 milesCT

COMPLETE BRAKE FAILURE, WHEN BRAKE LINE BLEW OUT WHILE TRYING TO STOP. PRIOR TO HITTING CAR IN FRONT, SWERVED INTO LEFT TURN LANE AND APPLIED EMERGENCY BRAKE. *TR

Service Brakes
Filed Nov 5, 2012140,894 milesNM

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTE RESTARTED THE VEHICLE BUT THE FRONT WHEEL WAS LOCKED AND SMOKE WAS EMITTING FROM THE HUBCAPS. AFTER A CONSIDERABLE AMOUNT OF TIME THE WHEELS UNLOCKED AND THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSIS. HE WAS INFORMED THAT THE SEAL IN THE BOOST HAD LEAKED AND CONTAMINATED BRAKE FLUID AND LOCKED UP THE SYSTEM. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,894. UPDATED 12/19/12 *CN THE CONSUMER STATED WHILE TRAVELING 40MPH THE VEHICLE STARED LOSING POWER. UPON FURTHER INSPECTION IT WAS FOUND THE BRAKES WERE SMOKING. AFTER THE SMOKE SETTLED, THE CONSUMER ATTEMPTED TO PRESS THE BRAKE PEDAL. IT WOULD NOT MOVE. AFTER ABOUT 3 HOURS THE BRAKES RELEASED. THE VEHICLE WAS THEN DRIVEN T A REPAIR SHOP. UPDATED 1/9/2013 *JS

Service Brakes
Filed Oct 8, 2012102,000 milesMD

BRAKE LINES ALL ROTTED AWAY NEAR ABS MODULE MOUNTED IN FRAME. I HAD TO TAKE TO A SHOP TO GET ALL LINE REPLACE FROM ABS MODULE FORWARD. THIS TRUCK HAS NEVER BEEN NEAR SALT EVER. 100,000 MILES AND ALREADY RELINING THE TRUCK! FUEL LINES LOOK LIKE THEY ONLY HAVE A FEW MONTHS LEFT. THIS IS A DANGER AND A HUGE WASTE OF MONEY FOR A BUYER I HAVE HAD OTHER GM CARS THAT ARE 30 YEARS OLD WITH 350,000 MILES WITH FACTORY BRAKE AND FUEL LINES. *TR

Tires
Filed Oct 3, 201256,000 milesOR

TL* THE CONTACT OWNS A 2004 GMC CK2500 HD EQUIPPED WITH COOPER DEAN MUD TERRAIN RADIAL SXT TIRES, SIZE LT265/75R16. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THERE WAS A HEAVY VIBRATION FELT WITHIN THE VEHICLE AS THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE BECAME UNCONTROLLABLE AND VEERED FROM THE RIGHT LANE TO THE CENTER MEDIAN BEFORE STOPPING. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,000 AND THE FAILURE MILEAGE OF THE TIRE WAS 17,000. UPDATED 10/22/12 *BF UPDATED 10/22/12. *JB

Service Brakes
Filed Sep 18, 201287,000 milesMD

LEAVING WORK I PULLED OUT FROM THE PARKING LOT AND DROVE ABOUT 500 YARDS. WENT TO APPLY BRAKES AND PEDAL WENT TO THE FLOOR. I WAS ABLE TO MAKE IT BACK TO MY WORK PARKING LOT AND STOPPED THE TRUCK. NOTICED THAT BRAKE FLUID WAS POURING FROM UNDER THE TRUCK IN TWO PLACES. ONE LEAK WAS UNDER THE DRIVERS AREA AND THE OTHER WAS IN FRONT OF THE LEFT REAR WHEEL. THE PLACE I WORK HAS A CAR LIFT. PUT THE TRUCK ON THE LIFT AND THE BRAKE LINES WERE RUSTED THROUGH. THE TRUCK HAS ENORMOUS AMOUNTS OF RUST ON THE FRAME, SUSPENSION, AND AXLES. THIS TRUCK IS NOT MY DAILY DRIVER. I DO NOT LIVE NEAR THE OCEAN NOR DO I PUSH SNOW WITH IT. I HAVE NEVER SEEN BRAKE LINES RUST OUT LIKE THIS. GM STATED THAT I HAD TO TAKE IT TO A DEALER FOR INSPECTION. AFTER READING UP ON THE TOPIC I KNOW GM WON'T DO ANYTHING ABOUT THE LINES. I ALREADY ORDERED STAINLESS STEEL BRAKE LINES FOR THE TRUCK AND WILL INSTALL THEM. HOPEFULLY GM WILL REIMBURSE OWNER FOR THIS EXPENSE. *TR

Complaints 1-50 of 143, newest first, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
202614110Routine
202528100Routine
2024108400Routine
202333100Routine
202245320Routine
202152610Routine
202080940Routine
201932730Routine
201835520Routine
201737610Routine
201659600Routine
201590650Routine
201430210Routine
201346300Routine
201231301Fatalities reported
201163410Routine
201010500Routine
200931500Routine
200863300Routine
200783310Routine
200666330Routine
2005115460Routine
2004 — this page143441Fatalities reported
2003160340Routine
2002134411Fatalities reported
2001134520Routine
200048310Routine
199936211Fatalities reported
199815300Routine
199714400Routine
19941000Routine

Compare every Sierra 2500 year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 6, 2006. Source: NHTSA Office of Defects Investigation.