Page 3 of 3 · complaints 101–143 of 143

2004 GMC Sierra 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Structure › Frame and Members
Filed Aug 2, 2008ME

EXCESSIVE RUST ON FRAME OF TRUCK, OIL LINES AND GAS LINES ARE CONSTANTLY RUSTING OUT. THE TRUCK IS A GMC K-2500 H D EXTENDED CAB, 2004 WITH 34,500 MILES ON IT. PRESENTLY WAITING FOR THE COOLING LINES FROM THE OIL FILTER TO THE RADIATOR WHICH ARE LEAKING OIL ON THE EXHAUST WHICH COULD CAUSE A FIRE, WHEN DRAINING OIL TO CHANGE IT THE OIL [REMOVING THE PLUG] FOLLOWS ONTO THE HOT EXHAUST PIPE,ANOTHER FIRE HAZARD. WHAT CAN BE DONE, CAN'T AFFORD ANOTHER TRUCK NOW. *TR

Electrical System › Instrument Cluster/Panel
Filed Jul 17, 200874,000 milesGA

SPEEDOMETER GIVES CRAZY READINGS AND NEVER GIVES ACCURATE SPEEDS. COST TO REPAIR IS $450 TO REPLACE THE WHOLE GAUGE CLUSTER. I HAVE SEEN HUNDREDS OF PEOPLE REPORTING THIS PROBLEM ON THE LOCAL DISCUSSION BOARDS. GM SHOULD FIX THIS INSTEAD OF MAKING MONEY OFF OF DEFECTIVE PARTS. *TR

Electrical System › Instrument Cluster/Panel
Filed Jun 23, 200856,000 milesCA

THE SPEEDOMETER ON MY CLUSTER GAUGE OF MY 2004 GMC SIERRA 2500HD WENT BAD. BOTH MY FATHER AND BROTHER HAVE 2004 CHEVY SILVERADOS 2500HD AND THEY BOTH RECEIVED A LETTER SAYING THAT THERE IS A DEFECT IN THE GAUGE CLUSTER AND BOTH OF THEM HAD THEIR SPEEDOMETERS GO BAD AND CHEVY FIXED THEM. OF COURSE MINE ALSO GOES BAD AND WHEN I TAKE IT TO A GMC DEALER THEY SAY THERE IS NO RECALL OR DEFECT KNOWN AND WILL NOT FIX THE PROBLEM AND NOW I AM DRIVING WITHOUT A WORKING SPEEDOMETER WHEN GMC SHOULD FIX THE DEFECT IN MINE. I KNEW THE CLUSTER MUST HAVE BEEN GOING OUT SOON BECAUSE A MONTH PRIOR THE CLUSTER WOULD RANDOMLY RESET MY TOTAL ENGINE HOURS SO NOW I WILL NEVER EVEN KNOW HOW MANY ENGINE HOURS ON MY TRUCK EVEN WHEN I DO GET IT FIXED. I HAVE LESS THAN 60K MILES. *TR

Electrical System › Instrument Cluster/Panel
Filed Jun 21, 200827,000 milesCA

INSTRUMENT CLUSTER MALFUNCTION. TO THE BEST OF MY KNOWLEDGE THE ONLY GAUGES WORKING PROPERLY ARE THE TACHOMETER AND FUEL GAUGE. IT BEGAN WITH INTERMITTENT SPEEDOMETER MALFUNCTION. TOOK IT IN AS WARRANTY WORK BUT THE SERVICE DEPT. COULD NOT DUPLICATE THE ISSUE. AFTER THE WARRANTY EXPIRED THE ISSUE RESURFACED. I ASKED ABOUT ANY RECALLS OR COMPLAINTS REGARDING THE CLUSTER GAUGES MALFUNCTIONING AT EVERY VISIT FOR SERVICE. NO RECALLS OR COMPLAINTS RECEIVED ACCORDING TO THEM. DID SOME RESEARCH ON THE SUBJECT. FOUND A FEW SIMILAR COMPLAINTS IN BLOGS BUT NO ACTION FROM GM. THE PROBLEM BEGAN TO CASCADE AND SOON ALL GAUGES EXCEPT FOR THE TACH AND FUEL BEGAN TO FAIL. NOT FIX AS OF YET. GM HAS A NOTICE OUT ON IT BUT REFUSES TO REPAIR MY TRUCK DUE TO HAVING TOO MANY MILES. THEY EVEN FOUND DOCUMENTATION AT THE DEALERSHIP SERVICE DEPT. FOR THE ORIGINAL SPEEDOMETER MALFUNCTION BUT THEY STATE IT WASN'T A STRONG ENOUGH COMPLAINT. *TR

Fuel System, Diesel
Filed May 6, 2008129,000 milesMI

FUEL LEAK. FUEL PUMP LEAKING CAUSE FUEL TO BE SPEW OUT OVER ENGINE AND UNDER CARRIAGE. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Wheel Speed Sensor/Tone Ring
Filed Apr 21, 200820,000 milesPA

WHEN SLOWING USING THE BRAKE SYSTEM, THE VEHICLE ACTUALLY LOSES BRAKING EFFECTIVENESS FOR A SHORT TIME (LESS THAN 1 SECOND) JUST BEFORE THE VEHICLE ACTUALLY STOPS- AT ABOUT 3 TO 5 MPH. THE IS THEN A PULSING FEEL IN THE BRAKE PEDAL AND THE VEHICLE THEN STOPS. THE POINT IS THAT THERE IS ACTUALLY A MOMENTARY LOSS OF BRAKING EFFECTIVENESS IN THE LAST FEW MOMENTS OF A NORMAL STOP. FORTUNATELY, THEM, ONLY "LOW SPEEDS" ARE INVOLVED; UNFORTUNATELY, THIS IS VERY UNSETTLING WHEN STOPPING AT A BUSY INTERSECTION OR IN CONGESTED TRAFFIC. IT LEAVES ONE WONDERING IF/WHEN THE BRAKE FUNCTION WILL ACTUALLY FAIL ALTOGETHER. I HAD THE PROBLEM INVESTIGATED BY MY DEALER AND WAS TOLD THAT IT INVOLVED THE ANTI LOCK SENSORS WHICH MAY BE FIXED BY CLEANING. IF THAT WOULDN'T FIX THE PROBLEM, THE SENSORS WOULD HAVE TO BE REPLACED. COSTS: CLEANING $160; REPLACEMENT: $1250. CLEANING DID NOT CORRECT THE PROBLEM. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 22, 200874,000 milesWA

SPEEDOMETER SHOWS INCORRECT READINGS. AT TIMES IT WILL SHOW OVER 100MPH WHILE AT NORMAL HIGHWAY SPEEDS. OTHER TIMES IT WILL READ AROUND 60 WHILE DRIVING AT LEAST 80 -90 (FROM RATE OF PASSING OTHER DRIVERS ON HIGHWAY). THIS IS A VERY DANGEROUS SITUATION. APPARENTLY GM WILL REPAIR AT NO COST BUT ONLY IF LESS THAN 70K MILES. THIS VEHICLE BEGAN TO SHOW PROBLEM AROUND 74K MILES. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 27, 2008CO

2004 GMC 2500 INSTRUMENT PANEL DEFECT CONCERNING GAUGES. CONSUMER STATES THAT THE GAUGES STICK AND THE MANUFACTURER SENT OUT A LETTER STATING THIS PROBLEM AND A SOLUTION AS LONG AS THE VEHICLE HAD LESS THAN 70, 000 MILES OR 7 YEARS OLD. *KB THE CONSUMER STATED THE RESTRICTION ON THE TIME/MILEAGE WAS UNREASONABLE FOR ANY PERSON WHO LIVES IN RURAL AMERICA. THE CONSUMER STATED PEOPLE DRIVE AN AVERAGE OF 15,000-20,000 MILES PER YEAR.*JB

Electrical SystemFire
Filed Feb 12, 200863,000 milesNY

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT WAS WARMING UP HIS VEHICLE WITH A PORTABLE COMPRESSOR HOOKED UP TO THE AUXILIARY POWER IN THE CENTER OF THE DASHBOARD TO INFLATE A TIRE. HE NOTICED SMOKE NEAR THE WINDSHIELD ON THE DRIVER'S SIDE. THE CONTACT UNPLUGGED THE COMPRESSOR, SHUT OFF THE VEHICLE, OPENED THE HOOD, AND DISCONNECTED THE BATTERY. THE FRONT OF THE VEHICLE, UNDERNEATH THE DASHBOARD AND THE CABIN WERE ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 63,000.

Electrical SystemFire
Filed Jan 31, 2008PA

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN SMOKING NEAR THE GLOVE BOX. THE PLASTIC COATING ON THE WIRES BEGAN DRIPPING, MELTING, AND SPARKING. THE VEHICLE THEN BECAME ENGULFED IN FLAMES AND WAS DESTROYED. A POLICE AND FIRE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE MILEAGES WERE UNKNOWN.

Suspension › Front › Wheel Bearing
Filed Jan 15, 200890,000 milesCA

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT EXCESSIVE WOBBLING ON THE HUBS OF THE VEHICLE. THE DEALER STATED THAT THE FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THE BEARINGS WERE REPAIRED. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 90,000.

Power Train › Transfer Case (4-wheel Drive)
Filed Dec 6, 200768,000 milesCA

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE GEAR AUTOMATICALLY SHIFTED INTO NEUTRAL, CAUSING THE VEHICLE TO COAST BACKWARDS. TWO DAYS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTOMATICALLY DISENGAGED OUT OF TWO WHEEL DRIVE AND SHIFTED INTO NEUTRAL. THE VEHICLE WOULD NOT ACCELERATE SO THE CONTACT SAFELY PULLED OFF THE ROAD AND WAITED TWO MINUTES. HE THEN PRESSED THE BUTTON ON THE TRANSFER CASE TO RE-ENGAGE THE 4 WHEEL DRIVE. HE TOOK HIS VEHICLE TO THE DEALER AND THEY REPLACED THE TRANSFER CASE CONTROL MODULE AND MOTOR. THERE HAD BEEN NO FURTHER OCCURRENCES. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 68,268.

Electrical System › Instrument Cluster/Panel
Filed Nov 30, 2007CA

THE SPEEDOMETER DOES NOT ALWAYS ZERO OUT AFTER THE VEHICLE COMES TO A STOP AND THE OIL PRESSURE GAUGE GOES TO ZERO WHILE DRIVING. *TR

Electrical System › Instrument Cluster/Panel
Filed Nov 20, 200748,000 milesWY

FAILURE OF SPEEDOMETER AND OIL GAUGE. WAS CONTACTED BY GM TO REPLACE THE INSTRUMENT PANEL. BECAUSE I HAD MORE THAN 70K MILES THEY SAID IT WILL NOT BE REPLACED. EVEN THOUGH THEY ADMIT TO A FAILURE OF THE SYSTEM, SINCE I CANNOT PROVE IT HAPPENED WITHIN THE 70K MILEAGE THEY ARE REFUSING TO REPLACE IT. THIS IS A TREMENDOUS HAZARD AND IS VERY COSTLY TO REPLACE. A DEALER QUOTED ME $850. THANKS FOR YOUR HELP. *TR

Power Train › Automatic Transmission
Filed Sep 17, 200773,000 milesPA

FLY WHEEL AND SPEEDOMETER. *TR

Electrical System › Instrument Cluster/Panel
Filed Sep 13, 2007NC

2004 GMC 2500 HD. PURCHASED MY TRUCK IN FALL OF 2003. MY SPEEDOMETER STOPPED WORKING PROPERLY. TRUCK ONLY HAS 45K MILES. DEALERSHIP ADVISED THE INSTRUMENT CLUSTER PANEL WAS BAD NEEDED TO BE REPLACED. NEW PART IS @ $210.00 PLUS LABOR. THE SEAL ON MY RIGHT FRONT AXLE IS ALSO STARTING TO LEAK. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 12, 200740,000 milesNY

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE DEALER STATED THAT THERE WAS RUST ON THE BOLT THAT ATTACHED THE WHEEL SENSOR. AS OF SEPTEMBER 12, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 58,800.

Electrical System › Instrument Cluster/Panel
Filed Aug 13, 200758,000 milesAZ

I HAVE A 2004 GMC 2500HD AND THE SPEEDOMETER CLUSTER IS ALL FAILING SO NO GAUGES ARE STARTING TO WORK. *JB

Electrical System › Wiring › Interior/Under Dash
Filed Jul 20, 200788,400 milesPA

SPEEDOMETER HAS FAILED. DOES NOT RECORD SPEED ACCURATELY - SIGNIFICANT VARIATION (30 MPH OR MORE) FOR 10-15 MINUTES, THEN DROPS TO ZERO.

Electrical System › Wiring › Interior/Under Dash
Filed Jun 19, 2007MI

TACHOMETER GAUGE RIDES ALL OVER, HAD TRANSMISSION CHECKED, OKAY. HAD A SCAN DONE, NO ENGINE OR TRANSMISSION CODES, OVERDRIVE DOES NOT RELEASE WHEN TACHOMETER GAUGE IS ERRATIC, ON SCAN, RPM IS NORMAL AT ABOUT 700, WHILE TACHOMETER SHOWS APPRXIMATELY 3750 RPM.BEING TOLD BY CHEVROLET DEALER PERHAPS A DASHBOARD CLUSTER PANEL. ABOUT $400.00. THIS TRUCK ONLY HAS 48,000 MILES ON IT.*AK

Electrical System › Instrument Cluster/Panel
Filed Jun 12, 200749,600 milesCO

2004 GMC SIERRA 2500 SPEEDOMETER FAILURE AT 49K MILES: SPEEDOMETER "OFFSET" IS HIGH AND RENDERS SPEEDOMETER UNUSABLE (READS 70 WHEN TRAVELING 0 MPH AND PEGS OUT AT > 120MPH WHEN TRAVELLING NORMAL HIGHWAY SPEEDS, THEN FAILS PEGGED, AND IS INOPERATIVE).

Electrical System › Instrument Cluster/Panel
Filed May 26, 200736,000 milesCO

THE SPEEDOMETER FAILED ON THE 2004 GMC TRUCK - HAD NO IDEA OF THE SPEED I WAS GOING WHETHER I WAS IN A SCHOOL ZONE OR ON THE FREEWAY. JUST LUCKY I HAVE NOT RECEIVED A TICKET. *AK

Electrical System › Instrument Cluster/Panel
Filed May 9, 200750,000 milesTN

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT HIS VEHICLE FAILS INTERMITTENTLY. HE STATED THAT THE SPEEDOMETER DISPLAYS INCORRECT SPEEDS OR NO SPEED AT ALL WHILE USUALLY DRIVING 45 MPH. HE ALSO STATED THAT THE TACHOMETER OCCASIONALLY OPERATES IN THE SAME MANNER AS THE SPEEDOMETER. THE FREQUENCY OF THE FAILURES IS INCREASING. THE DEALER STATED THAT THERE HAVE BEEN NUMEROUS FAILURES RELATED TO THOSE SPECIFIC COMPONENTS. THE ENGINE SIZE IS UNAVAILABLE. THE CURRENT MILEAGE IS 56,000 AND FAILURE MILEAGE WAS 50,000.

Electrical System › Instrument Cluster/Panel
Filed Apr 3, 200750,000 milesWI

WHILE DRIVING SPEEDOMETER STARTED ACTING UP IN COLD WEATHER. STOPPED WORKING. BRINGING TO MECHANIC TO FIX. ALSO, FAN MOTOR STOPPED WORKING *JB

Electrical System › Instrument Cluster/Panel
Filed Mar 19, 200780,000 milesVA

TL*- THE CONTACT STATED THAT ANY TIME HE DRIVES HIS 2004 GMC SIERRA (80000 FAILURE MILEAGE) HIS SPEEDOMETER DOES NOT REGISTER THE CORRECT SPEED. THE CONTACT STATED THAT WHILE SITTING IDLE IN A PARKING LOT IT REGISTERS 55 MPH. THE CONTACT HAD AN APPOINTMENT WITH THE DEALER 3/20/2007 TO LOOK INTO THE PROBLEM. THE CURRENT MILEAGE WAS 81000.

Steering
Filed Feb 1, 200712,000 milesTX

CLUNKING NOISE IN STEERING COMPONENTS WHEN TURNING THE VEHICLE WITH SUSPENSION MOVEMENT (CROWN OF ROAD, UN-LEVEL SURFACE). CLUNKING FELT IN THE STEERING WHEEL. DEALER STATED, INTERMEDIATE STEERING SHAFT PROBLEM. MANY LIKE REPORTED PROBLEMS TO DEALER AND ON THE INTERNET. *JB

Electrical System › Instrument Cluster/Panel
Filed Jan 25, 200750,000 milesCA

GAUGE CLUSTER INOPERATIVE. SPEEDOMETER, OIL PRESSURE GAUGE AND FUEL GAUGE GIVING FALSE READINGS.

Electrical System › Instrument Cluster/Panel
Filed Jan 16, 200740,000 milesCA

I FOUND MYSELF DRIVING 80 MPH WHEN MY SPEEDOMETER WAS READING 65 MPH. AFTER KEEPING TRACK OF THIS IT PROGRESSIVELY GOT WORSE. IT READS WRONG EVERY TIME NOW. UNDER "NUMBER OF FAILURES" I AM JUST GUESSING AT A NUMBER BECAUSE IT HAS FAILED EVERY TIME I HAVE DRIVEN SINCE THE FIST TIME. *JB

Electrical System › Instrument Cluster/Panel
Filed Jan 14, 2007AL

THE SPEEDOMETER AND GAUGES SUCH AS OIL PRESSURE, RPM ETC. ARE READING WRONG AND MOST OF THE TIME DON'T WORK. THIS PROBLEM IS STILL GOING ON IN OUR 04 GMC SIERRA. *NM

Electrical System › Instrument Cluster/Panel
Filed Jan 4, 200754,000 milesAL

DRIVING ON THE INTERSTATE, MY SPEEDOMETER STARTED INDICATING I WAS DOING 20 MPH WHILE I WAS ACTUALLY GOING AT LEAST 60 MPH. IT PROCEEDED TO ONLY INDICATE SPEEDS FROM APPROX -10 MPH TO 10 MPH. THEN THE OIL PRESSURE GAUGE WENT 180 DEGREES BEYOND IT'S MAX, THEN THE BATTERY GAUGE DID THE SAME. *NM

Engine and Engine Cooling › Engine › Diesel
Filed Dec 28, 2006WI

2002 CHEVROLET DURAMAX 3/4 TON PICK-UP FUEL SYSTEM PROBLEMS**CC THE CONSUMER STATED THE VEHICLE WAS HARD TO START, AND HAD LOW POWER. THE DEALER REPLACED THE FUEL INJECTION PUMP, THE TRUCK RAN BETTER, BUT IT STILL WAS NOT RIGHT. THE WATER PUMP WAS REPLACED. *JB

Steering
Filed Dec 14, 2006NC

STEERING LINKAGE PROBLEMS: I'VE HAD THE SAME PROBLEM SINCE I'VE OWNED MY TRUCK. MY FATHER, WHO ALSO HAS A 2500HD, HAS THE SAME PROBLEMS AS WELL. THEY LUBED AND GREASED THE SHAFT AT ONE POINT UNDER WARRANTY, BUT THE PROBLEM HAS RETURNED AND IS PERSISTENT IN BOTH OF OUR TRUCKS. BOTH OF OUR TRUCKS ARE '04 MODELS AND I HAVE LESS THAN 40K MILES ON MINE. IT FEELS LIKE THE STEERING WHEEL WILL COME UNATTACHED FROM THE LINKAGE. NOT A VERY SAFE PROBLEM TO HAVE. I HOPE SOMEONE WILL TAKE THESE COMPLAINTS SERIOUSLY. *JB

Electrical System › Instrument Cluster/Panel
Filed Dec 7, 200649,079 milesME

I OWN A 2004 GMC SIERRA 2500 CREW CAB PICKUP WITH 59,000 MILES. IN THE LAST 4 MONTHS THE SPEEDOMETER HAS BEEN GIVING INCORRECT READINGS, I.E. 70 MPH WHEN STOPPED, 115 WHEN DOING 40 MPH ETC. ON OCCASION, IT EITHER DOESN'T WORK AT ALL, OR THE NEEDLE IS FULLY PEGGED. THERE IS NO WAY TO TELL HOW FAST THIS VEHICLE IS GOING. GMC CUSTOMER SERVICE HAS STATED THAT THEY CAN PROVIDE NO FINANCIAL ASSISTANCE FOR THE $320 REPAIR BECAUSE "THEY CANNOT MAKE A BUSINESS CASE FOR IT." GMC REFUSES TO ACKNOWLEDGE THAT THIS IS A PERVASIVE PROBLEM THROUGHOUT MANY OF THEIR VEHICLES IN THIS MODEL YEAR DESPITE AMPLE DOCUMENTATION OF THE PROBLEM EASILY FOUND AT AUTO REPAIR WEBSITES ON THE INTERNET. ADDITIONALLY, PREVIOUS COMPLAINTS OF THIS EXACT NATURE AND EXACT VEHICLE HAVE BEEN FILED WITH NHTSA. *JB

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Dec 5, 200649,700 milesWI

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED ON A HILL WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT WAS INSIDE THE VEHICLE, AND MANAGED TO AVOID A CRASH BY APPLYING BRAKE PRESSURE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED A LARGE AMOUNT OF GREASE WAS PRESENT ON THE PARKING BRAKE SHOE FROM A LEAKING RIGHT REAR AXLE SEAL. THE RIGHT REAR AXLE SEAL WAS REPLACED, BUT AFTERWARDS THE PROBLEM PERSISTED. THE CONTACT INSPECTED THE VEHICLE, AND DETERMINED THE LEFT REAR AXLE SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. *AK

Air BagsCrash2 injured
Filed Nov 1, 200616,000 milesGA

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE RIGHT FRONT SIDE OVER THE TIRE. THERE WAS NO PRE-BRAKING BEFORE THE IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAG DID NOT DEPLOY. ALTHOUGH ALL OCCUPANTS WERE WEARING THEIR SEATBELTS, THERE WERE TWO OCCUPANTS INJURIED. THERE WAS NO WARNING LIGHT ILLUMINATED PRIOR TO THE CRASH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THERE WAS NO SENSOR IN THE MIDDLE OF THE TRUCK. PICTURES WERE TAKEN AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Sep 22, 200640,000 milesGA

MY WIFE WAS DRIVING HER TRUCK TO DIALYSIS APPT AT 6:00 AM WHEN SHE HEARD A NOISE AND HER LEFT OUTSIDE MIRROR EXPLODED SPRAYING THE LEFT DOOR GLASS AND SIDE OF THE TRUCK WITH GLASS AND A GEL. *NM

Power Train › Automatic Transmission
Filed Sep 2, 200653,000 milesPA

FLYWHEEL ON FOUR LOCALLY OWNED GM TRUCKS WERE REPORTED BEING CRACKED OR BROKEN. OLD PARTS ARE AVAIL. SINCE THEN SPEEDOMETER DOESN'T WORK PROPERLY AND I AM TOLD THERE'S NO PROBLEM. *JB

Electrical System
Filed Aug 28, 200635,000 milesGA

DT*: THE CONTACT STATED THE SPEEDOMETER WENT OUT ON THE VEHICLE. THE SERVICE DEALER OFFERED TO FIX AT A CHARGE BUT THE CONTACT DECLINED AND EXPRESSED THAT THE COMPONENT SHOULD BE RECALLED.*AK UPDATED 9/13/2006 - *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 1, 200650,000 milesMI

DT*: THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE STOPPING DISTANCE WHILE DEPRESSING THE BRAKE PEDAL. THE DEALER COULD NOT DUPLICATE THE PROBLEM.

Steering › Linkages
Filed Jul 28, 200635,000 milesMO

INTERMEDIATE SHAFT CONTINUES TO RATTLE. WAS FIXED UNDER WARRANTY ONCE. VEHICLE IS NOW OUT OF WARRANTY AND COST $110 TO LUBE THE SHAFT, WHICH ISN'T EVEN GUARANTEED TO FIX THE PROBLEM. MANY PEOPLE HAVE THIS PROBLEM WITH THEIR TRUCKS OVER AND OVER. GM NEEDS TO HANDLE THE PROBLEM CORRECTLY. *JB

Fuel System, Diesel
Filed Jul 28, 200635,000 milesMO

DIESEL POWER KEEPS REDUCING. TRUCK HAS BEEN TO DEALER TWICE. ALL MAINTENANCE IS PERFORMED PER OWNERS MANUAL, INCLUDING FUEL FILTERS. TRUCK HAS BEEN TO DEALER TWICE FOR THIS PROBLEM. I SUSPECT INJECTOR FAILURE OR OTHER FUEL SYSTEM PROBLEM. AT 5000 MILES THE PREVIOUS OWNER HAD A NEW INJECTOR PUMP REPLACED. I FEEL THAT THIS MAKES THE VEHICLE UNSAFE TO TRAILER WITH. I HAVE TROUBLE MAINTAINING SPEEDS ON EVEN THE SMALLEST OF GRADES NOT TOWING MUCH WEIGHT. I HAVE CONTACTED GM, WHICH WAS LESS THAN HELPFUL. DEALER INSISTS THAT IT NEEDS THE "THROTTLE BODY CLEANED", NO THROTTLE BODY ON A DIESEL! TRUCK IS NOW GOING TO A RECOMMENDED, COMPETENT MEDIUM DUTY DEALERSHIP. *JB

Equipment › Appliance › Air Conditioner
Filed Jul 28, 200635,000 milesMO

A/C DOES NOT COOL PROPERLY. I HAVE BEEN TO THE DEALER TWICE FOR THIS PROBLEM. FIRST TIME VEHICLE WAS STILL UNDER WARRANTY. THERE IS A TSB OUT ON THIS PROBLEM AND DEALER INSISTED THAT A/C WAS COOLING PROPERLY. NOW THAT THE VEHICLE IS OUT OF WARRANTY, IT STILL HAS THE SAME A/C PROBLEM. THE VEHICLE NOW NEEDS A $175 A/C SERVICE, TSB STILL NOT PERFORMED. MY VEHICLE MET ALL THE CRITERIA TO HAVE THIS PERFORMED BEFORE MY WARRANTY RAN OUT, AND STILL DOES. *JB

Steering › Hydraulic Power Assist › Pump
Filed Dec 22, 20052,500 milesNJ

DT: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE AT 5 MPH OR LESS THERE WAS A LOSS OF POWER STEERING. WHEN BRAKE PRESSURE WAS RELEASED, THE POWER STEERING RETURNED. HE TOOK THE VEHICLE TO THE DEALER, WHO STATED THE SAME PUMP ACTIVATED THE POWER STEERING AND THE POWER ASSIST BRAKES;. HE REPLACED A VALVE ON THE PUMP. THE PROBLEM PERSISTED, AND HE RETURNED TO THE DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT PRODUCED NORMAL CODES. THERE WAS TECHNICAL SERVICE BULLETIN PIT3310 , AND THE CONTACT FELT THIS WAS RELATED TO THE ONGOING PROBLEM. NO FURTHER REPAIRS HAVE BEEN MADE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 GMC Sierra 2500 → · Every Sierra 2500 year → · How the figures are calculated →