Filed Nov 1, 2004871,473 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.
Risk. AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Engine
Filed Apr 14, 2023TX
The contact owns a 2004 GMC Envoy XL. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle stalled. Additionally, the vehicle failed to restart, with several unknown warning lights illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and suggested that the vehicle be inspected by a local dealer. The failure mileage was unknown.
Power Train
Filed Aug 8, 2019FL
I WAS DRIVING BACK HOME, PULLED IN MY DRIVEWAY, PUT THE VEHICLE IN PARK AND WHEN I RELEASED THE BRAKE PEDAL THE VEHICLE JUMPED AND TOOK OFF IN REVERSE. I MISSED HITTING MY WIFE BY INCHES. I STOPPED AND RESTARTED THE VEHICLE. IT WOULD NOT START. I TRIED TO PUSH THE BUTTON ON THE SHIFTER.I INTERNET SEARCHED IT WAS SAID TO BE THE LOCKOUT DEVISE. I INSPECTED THE TRANS AND FOUND THE CABLE THAT COME FROM THE SHIFTER TO THE TRANS WAS OFF AND TRANS BRACKET WAS WORN FROM USE. IF IT HAPPENED IN A PARKING LOT I COULD HAVE HIT SOMEONE OR THE VEHICLE BEHIND ME. I CONTACTED GMC NO KNOWLEDGE OF THE SAFETY PROBLEM I HAVE DESCRIBED. MY CASE FILE IS[XXX]. I TALK WITH AMY AND JUNAID AT EXT 42846. THEY TOLD ME I HAD TAKE IT TO THE DEALER FOR INSPECTION TO DETERMINE IF IT IS A DEFECT OR WEAR AND THAT THE DEALER WOULD TAKE 1 HR TO INSPECT THE VEHICLE WHICH I WOULD HAVE TO PAY FOR. I THEN CALLED 2 DEALERS LOVE CHEVROLET INVERNESS FL 34453 AND EAGLE BUICK, PONTIAC & GMC TRUCK HOMOSASSA FL. I WAS TOLD BOTH SERVICE REPS THAT THIS HAPPEN ALL THE TIME AND THEY WOULD CONFIRM THAT IT WAS DUE TO WEAR AND NOT A DEFECT. BUT IN YOU MANUAL THERE IS NO PROVISIONS TO INSPECT THE SHIFTING CABLE WITH IS A SAFETY PROBLEM WHICH GM AND THE DEALER ARE AWARE OF BUT IGNORE AND TELL YOU HAVE TO BUY A NEW CABLE FOR $75.00 INSTEAD OF SUPPLYING THE BUSHING THAT HAS BEEN WORN OUT THAT IS PRESS FIT INTO THE CABLE THE ONLY DEFECT ON THE CABLE IS THE BUSHING WHICH COST AT MOST $3.00 AND A VERY EASY FIT. I HAVE A BUICK RAINER WI
Electrical System
Filed Dec 29, 2018145,000 milesPA
DRIVING AT A LOW SPEED DOWN HILL ON A CITY STREET, WITH THE CAR IN THE DRIVE POSITION, THE CAR STALLED. THIS HAPPENED AGAIN DRIVING ON A FLAT SERVICE OF A PARKING LOT OF A SHOPPING CENTER. AGAIN, WITH THE CAR IN THE DRIVE POSITION GOING AT A LOW SPEED THE CAR STALLED.
Air BagsCrash1 injured
Filed Oct 4, 201885,000 milesTX
FOUR VEHICLE ACCIDENT, #THREE VEHICLE IN LINE FROM THE FRONT. TRAVELING AT POSTED SPEED LIMIT OF 60MPH. SUDDEN HARD BRAKING, HIT IN THE FRONT & REAR OF THE VEHICLE, VEHICLE WAS CONSIDERED A TOTAL RIGHT OFF. NO AIR BAG DEPLOYMENT ON DRIVER OR PASSENGER IN FRONT SEAT! RUSH HOUR TRAFFIC ON FOUR LANE ST. HWY., DFW, TX. MARCH OF 2014.
Power Train
Filed Aug 6, 2018140,395 milesNY
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INADVERTENTLY DECELERATED. THE CONTACT STOPPED AT A FUEL STATION AND PROCEEDED TO CHECK ALL THE FLUID LEVELS. THE CONTACT CONTINUED TO DRIVE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COULD ONLY OPERATE THE VEHICLE IN FIRST AND SECOND GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COMPLAINT NUMBER: 84441281449 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 140,395. *TT CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED WITH A REMANUFACTURED TRANSMISSION IT IS A KNOW FACT IN THE AUTOMOTIVE INDUSTRY THAT GM IS AWARE OF THE FAULTY CONSTRUCTION OF TRUCK TRANS MISSIONS. MY TRANSMISSION WAS SERVICED ABOVE AND BEYOND THE MANUFACTURED RECOMMENDATION. THE ATTACHED DOCUMENT FROM JASPER TRANSMISSION DEMONSTRATED ALL THE AREAS THAT THEY NEED TO ADDRESS BECAUSE OF ALL THE SAFETY FAILURES IN THE ORIGINAL MANUFACTURING. THE FAILURES WITHOUT NOTICE CAUSING A MAJOR SAFETY ISSUE. ENGINE-TRANSMISSION-EXCHANGE ADDRESSED THE SAME ISSUES WHEN REMANUFACTURING. SEE ATTACHED DOCUMENTS FROM JASPER TRANSMISSION AND THE PACKING SLIP OF THE PURCHASED TRANSMISSION ADVANCE AUTO INSTALLED AT THE AUTO CENTER (SEE VIN NUMBER). UPDATED 10/22/18*JB
Exterior Lighting › Headlights
Filed Jun 2, 2017129,000 milesME
TL* THE CONTACT OWNS A 2005 (NA) GMC ENVOY XL. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT WAS ABLE TO DRIVE HOME WITH THE HIGH BEAMS ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT BODY SHOP AND THE MECHANIC STATED THAT THE LOW BEAM LIGHTS NEEDED TO BE REPLACED; HOWEVER, THE CONTACT WAS NOT ADVISED AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07E014000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 129,000.
Exterior Lighting › Turn Signal
Filed Mar 29, 2017184,000 milesCO
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING VARIOUS SPEEDS, THE TURN SIGNAL INDICATORS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
Fuel/Propulsion System
Filed Feb 27, 2017105,000 milesCA
MY 2004 GMC ENVOY XL SLT IS LEAKING GAS AT THE GAS TANK AND THE FILLER HOSE GAS JUST RUNS DOWN THE TANK TO THE GROUND ITS A FIRE RISK
Structure
Filed Sep 1, 2016160,000 milesNY
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING 65 MPH, THE THIRD BRAKE LIGHT SPOILER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 12/01/16*LJ
Electrical SystemFire1 injured
Filed Jul 25, 2016160,000 milesGA
I WAS DRIVING AND MY VEHICLE ON I-985 HALL COUNTY GA. MY CHECK GAGE LIGHT CAME ON AND LESS THAN 1/2 OF A MILE IT START TO SMOKE AND BURN AS SOON AS I STOPPED TURNED OF THE IGNITION. IT BURNT TO THE GROUND FROM THE ENGINE AREA TO THE INSIDE.
Vehicle Speed Control
Filed Jul 17, 2016125,000 milesTN
SPEEDOMETER CONTINUALLY GETS STUCK AT RANDOM MPH
Steering
Filed Jun 4, 2016104,629 milesCA
MY 2004 GMC ENVOY XL SLT IS MAKING A RANDOM CLUNKING NOISE WHILE TURNING THE CLUNKING IS GETTING WORSE WE HAD THE UPPER BALL JOINTS CHANGED THINKING THAT WAS THE PROBLEM IT DID NOT FIX THE PROBLEM I WAS TOLD IT WAS THE STEERING RACK
Structure › BodyFire
Filed Feb 20, 2016IL
MY GMC ENVOY WAS PARKED UNATTENDED IN MY DRIVEWAY DIRECTLY NEXT TO MY HOUSE. MY SONS AND I WERE IN THE BACKYARD PLAYING WHEN MY OLDEST SON WENT TO RETRIEVE HIS BALL FROM THE DRIVEWAY. HE CAME BACK SCREAMING MOM YOUR TRUCK IS ON FIRE.I IMMEDIATELY RAN OVER TO SEE THE TRUCK FULL OF FIRE AND SMOKE. I CALLED 911. THE TRUCK DAMAGE WAS ALREADY DONE BEFORE THE FIREFIGHTERS ARRIVED. IT APPEARED TO COME FROM THE DRIVER SIDE WINDOW AREA. AFTER DOING SOME RESEARCH I LEARNED A LOT OF GMC TRUCKS HAD RECALLS ON CERTAIN PARTS THAT COULD PUT THE VEHICLE AT RISK FOR A FOR SETTING IT'S SELF ON FIRE.I NEVER RECEIVED ANY INFORMATION ON RECALLS FOR THE WINDOW SWITCH OR WAS AWARE OF THE NATIONAL RECALL UNTIL I LOOKED INTO IT THE EVENING OF THE FIRE.I STRONGLY BELIEVE THE WINDOW SWITCH IS WHAT CAUSED THE FIRE. IT HAD TO BE A DEFECTIVE PRODUCT MADE BY THE MANUFACTURING COMPANY.
Fuel/Propulsion System
Filed Sep 18, 2015122,000 milesCA
VEHICLE WAS TAKEN IN FOR OIL CHANGE AND I WAS ADVISED IT HAD A CRACK AT THE NECK OF FUEL TANK. UPON FURTHER RESEARCH THERE HAS BEEN A RECALL FOR THIS VERY SAME PROBLEM ON THE SAME VEHICLE. VEHICLE WAS NEVER IN A ACCIDENT OR ANYTHING THAT WOULD CAUSE THIS.
Exterior Lighting
Filed Sep 17, 2015117,000 milesIN
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE TURNING THE IGNITION TO THE ON POSITION, THE HEADLIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT DRIVER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Electrical SystemFire
Filed Sep 16, 2015199,340 milesMI
PASSENGER WINDOW WENT DOWN WITH VEHICLE OFF. SMOKE CAME FROM INSIDE THE RIGHT FRONT DOOR PANEL. WHEN THE SMOKE CLEARED, I DISASSEMBLED THE DOOR AND FOUND THE WINDOW SWITCH WITH A LARGE HOLE BURNED IN IT. PICS AVAILABLE UPON REQUEST.
Structure › Body › Door
Filed Apr 8, 2015183,074 milesOH
MY REAR PASSENGER DOOR WON'T LATCH. IT WAS OPENED AND THEN WOULDN'T LATCH AGAIN. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT IS THE LATCH ASSEMBLY. THERE IS/WAS A RECALL FOR THE EXACT PROBLEM FOR THE 2002 AND 2003 GMC ENVOY. THE LATCH IS NOT LATCHING PROPERLY ON THE REAR PASSENGER SIDE. *TR
Visibility
Filed Apr 3, 2015VA
AFTER FINISHING SHOPPING, I WENT TO MY CAR AND OPENED THE BACK DOOR TO PUT MY MERCHANDISE , AS SOON AS THE DOOR OPENED ABOUT 12 INCHES, THE GLASS BLEW UP AND SHATTERED EVERYWHERE. I'VE OWNED THIS SUV FOR 2 YEARS NOW AND NEVER HAD ANY ISSUE WITH THE BACK DOOR, IT WAS SHOCKING HOW A GLASS WOULD SHATTER LIKE THIS. IN ADDITION, IT IS VERY EXPENSIVE TO REPLACE THE GLASS ($500 AND UP). *TR
Electrical System
Filed Mar 28, 2015135,483 milesWV
WAS PARK, WENT TO BACK UP AND FELT LIKE THERE WAS NO POWER STEERING. PS FLUID IS GOOD, BELT IS GOOD, PULLEY SEEMS FINE, NO LEAKS, BUT VERY HARD TO STEER. THIS 2004 GMC ENVOY HAS BEEN NOTHING BUT A HEADACHE....NOT TO MENTION THE SPEEDOMETER DOESN'T WORK PROPERLY EITHER. *TR
Engine
Filed Mar 28, 2015152,000 milesTX
WAS DRIVING AND SERVICE ENGINE SOON AND REDUCED ENGINE POWER LOSS CAME ON. THE CAR BASICALLY STARTING SHUTTING DOWN BUT I WAS ABLE TO COAST OUT OF TRAFFIC BEFORE IT STOPPED COMPLETELY. TURN IT OFF, BACK ON SEVERAL TIMES, UNTIL THE LIGHTS WENT OFF THEN DROVE IT HOME. I'VE REPLACED THE THROTTLE BODY TWICE AND THE GAS PEDAL FOR THE SENSOR LOCATED BEHIND IT. WENT FROM HAPPENING SPORADICALLY TO ALMOST EVERYTIME I DRIVE IT. CAN'T DRIVE 3 MILES WITHOUT REDUCED ENGINE POWER LOSS COMING ON. NOW THERE'S ABOUT 155,000 MILES ON THE VEHICLE AND IT'S HAPPENING ALL THE TIME. NEEDLESS TO SAY, IT'S SITTING ON THE DRIVEWAY. I'M AWARE OTHER CUSTOMERS ARE HAVING THIS SAME ISSUE FROM READING COMMENTS ONLINE. I DON'T UNDERSTAND WHY GM HAS NOT DONE A RECALL TO FIX THE ISSUE. PERHAPS IT CAN'T BE FIXED. *TR
Power Train
Filed Mar 23, 2015159,000 milesNY
AS I WAS DRIVING IN CRUISE CONTROL SPEED OFF 55 MPH VEHICLE BEGIN TO MAKE A DRAGGING SOUND. AFTER STOPPING AND PLACING VEHICLE INTO PARK AND THEN PUTTING GEAR BACK INTO DRIVE VEHICLE BEGAN TO GO INTO REVERSE MODE. I THEN TRIED EVERY OTHER GEAR 1,2,3 DRIVE THE VEHICLE CONTINUED TO STILL GO INTO REVERSE. THE CAR STILL TURNS ON WITHOUT A PROBLEM BUT WILL NOT MOVE FORWARD WHEN IN DRIVE. *TR
Visibility/Wiper
Filed Jan 8, 2015139,000 milesMI
I PICKED UP MY KIDS AND NIECE FROM SCHOOL AND WAS VISITING AT MY BROTHERS HOUSE FOR A FEW HOURS (3 TO BE EXACT) WHEN MY KIDS AND I WENT TO LEAVE MY REAR WINDOW WAS SHATTERED. I FILED A POLICE REPORT AND THE OFFICER COULD NOT SEE ANY REASON FOR MY WINDOW TO SHATTER LIKE IT DID. *TR
Electrical System › Instrument Cluster/Panel
Filed Dec 24, 2014CA
2004 GMC ENVOY XL. CONSUMER STATES RECENTLY BEGAN EXPERIENCING PROBLEMS WITH INSTRUMENTAL PANEL. *TA THE CONSUMER STATED THE GAUGES ON THE INSTRUMENT PANEL BEGAN TO MALFUNCTION ONE AFTER ANOTHER AND ULTIMATELY ALL BUT ONE ARE NO LONGER WORKING. ONLY THE TEMPERATURE GAUGE WORKED.*JB
Power Train
Filed Nov 3, 2014106,200 milesNH
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE MODULE FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,200.
Fuel/Propulsion System
Filed Sep 29, 2014166,000 milesPA
THE GAS TANK HAS A LOSE CONNECTOR THAT LEAKS AND ALLOWS FUMES TO ESCAPE. *TR
Electrical System
Filed Sep 16, 201478,000 milesWI
THE RPM (TAC) FAILED AND STARTED JUMPING ALL OVER. ON 09-14-14 THE SPEEDOMETER STARTED TO FAIL. DID NOT FIX THE RPM (TAC) AT THE TIME. THIS APPARENTLY IS AN ON GOING PROBLEM WITH THESE YEARS IN THE GMC PRODUCT. IS IT A SAFETY ISSUE - YES!!! ONE NOW CANNOT TELL ONES SPEED WHICH COULD CAUSE AN ACCIDENT OR A CITATION TO THE DRIVER BECAUSE OF THIS PROBLEM. TO FIX THIS INSTRUMENT CLUSTER WILL BE IN THE $600.00 RANGE. I BELIEVE GMC WAS WELL AWARE OF THIS PROBLEM IN THE PAST YEARS AND IGNORED IT - CAUSING OWNERS AN UNDUE EXPENSE ON A VEHICLE THAT THEY PAID THOUSANDS OF DOLLARS FOR. WE BOUGHT THIS VEHICLE NEW AND HAVE HAD GMC VEHICLES FOR YEARS - UNLESS GMC STANDS UP AND TAKES RESPONSIBILITY I WILL NOT CONSIDER ANOTHER GM PRODUCT. THE AIR CONDITIONAL LINE FAILED IN 2014 BECAUSE OF IT RUBBING ON THE FRAME CAUSING ME TO SHUT OFF THE REAR AIR CONDITIONER BECAUSE OF THE COST TO FIX IT. GM NOT ALLOWING AFTER MARKET PARTS FOR THIS FIX. *TR
Interior Lighting
Filed Jun 23, 201499,700 milesOH
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE INTERIOR LIGHTING ON THE FRONT DRIVER?S SIDE DOOR WOULD DIM AND ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,700. UPDATED 8/12/14*CN THE CONSUMER BELIEVED THERE WAS A SHORT IN THE WIRING. UPDATED 09/23/14
Electrical System › Instrument Cluster/Panel
Filed May 15, 2014CA
NOT SURE WHEN AS IT HAS BEEN A WHILE. THE ODOMETER STOPPED WORKING AND I HAVE FILED THIS ONLINE A COUPLE OF TIMES BUT NEVER HEARD BACK AND I HAVE CONTACTED GMC SEVERAL TIMES AND THEY SAID THEY ARE FULLY AWARE OF IT AS THEY HAVE HAD SEVERAL CALLS REGARDING IT AND IT IS ANYWHERE FROM 300.00 TO 600.00 TO FIX IT AND IT COULD TAKE A COUPLE OF DAYS. TO ME THAT IS NOT OK. AS MUCH AS I PAID FOR MY VEHICLE IT SHOULD NOT DO THIS. IF GMC IS AWARE OF IT THEY SHOULD HAVE CONTACTED YOU GUYS AND A NOTICE SHOULD HAVE BEEN SENT AS I HAVE BEEN RESEARCHING ONLINE AND I SEE SEVERAL COMPLAINTS ABOUT THIS ISSUE WITH PEOPLES ENVOYS AND THEY GET THE SAME UNCARING RESPONSE FROM GMC. TO ME THAT IS A PROBLEM,. *TR
Fuel System, Gasoline
Filed Mar 18, 2014133,260 milesIL
SPECIAL COVERAGE ADJUSTMENT FUEL TANK INLET CHECK VALVE FRACTURE #07099A. ISSUED AUGUST 24, 2007. MY 2004 GMC ENVOY IS NOW EXPERIENCING THIS PROBLEM. I WAS NEVER NOTIFIED OF THIS AS GM CLAIMS THEY DID NOT KNOW I WAS THE OWNER OF THIS CAR. I BOUGHT IT USED IN 2005. I WAS TOLD BY A MECHANIC WHEN I TOOK IT IN TO CHECK OUT THE PROBLEM THAT I SHOULD NOT FILL THE GAS TANK FULL AS IT COULD CAUSE GAS LEAKAGE. I AM ALSO FACING AN EXPENSIVE BILL TO GET THIS FIXED. A RECALL WAS NEVER ISSUED AND IT APPEARS THIS IS A LIFE SAFETY ISSUE. I WOULD APPRECIATE YOUR ATTENTION IN THIS MATTER. *TR
Engine
Filed Mar 11, 2014MI
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLE FOR A PROLONGED PERIOD OF TIME, THE ENGINE WOULD STALL UPON INITIAL STARTUP. THE ENGINE WARNING LIGHT WAS ILLUMINATED PRIOR TO START-UP HOWEVER, THE ENGINE WOULD NOT RESPOND. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS, WHICH RESUMED NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS ALERTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. *TR
Fuel/Propulsion System
Filed Oct 30, 2013101,000 milesCT
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SHE NOTICED THAT THE FUEL GAUGE READING WAS FLUCTUATING WHILE THE FUEL TANK WAS FULL. THE ENGINE THEN SUDDENLY STALLED DUE TO THE FAULTY FUEL GAUGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Service Brakes
Filed Sep 18, 2013132,193 milesNY
UPON SHIFTING TRANNY INTO PARK GEAR VHECILE CONTINUED TO ROLL FORWARD OR BACKWARD NOTE : UPON PUSHING IN SHIFTER RELAESE BUTTON SHIFTER ENGAED IN PARK GEAR HOWEVER INDICATOR DISPLAYED DRIVE INTERNAL FAILURE CABLE BROKEN AND EMERGENCY BRAKE DID NOT WORK SO I HAD MY NEIGBOR PUT BRICKS BEHIND THE REAR WHEELS ALL THE WHILE THE CAR SHUT ITSELF OFF AND THE STEERING WHEEL LOCKED
Power Train
Filed Sep 13, 2013132,193 milesNY
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT AFTER ENTERING THE DRIVEWAY, SHE SHIFTED INTO PARK BUT THE GEAR SELECTOR INDICATED THAT THE VEHICLE WAS STILL IN DRIVE. THE VEHICLE THEN ROLLED AWAY. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE GEAR CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,193. UPDATED 11/19/13*LJ THE CONSUMER STATED UPON SHIFTING THE GEAR INTO PARK, THE VEHICLE CONTINUED TO ROLL FORWARD. ONCE THE CONSUMER PUSHED THE SHIFTER RELEASE, AN INDICATOR DISPLAYED INTERNAL FAILURE CABLE BROKEN.
Electrical System
Filed Aug 14, 201365,000 milesMI
LONG TERM PROBLEM WITH THE INSTRUMENT CLUSTER THAT GREW MUCH WORSE AT THE BEGINNING OF THIS YEAR. I'M THE ORIGINAL OWNER AND THE VEHICLE CURRENTLY HAS LESS THAN 88K MILES ON IT. BACK IN 2010 THE TACHOMETER STOPPED FUNCTIONING PROPERLY. AT IDLE, IT WAS READING 5000-6000 RPM. KEPT WATCHING THE TACH OVER MONTHS AND IT WAS ALL OVER THE PLACE UNTIL THE NEEDLE FINALLY RESTED AT THE 6 O'CLOCK POSITION. WASN'T A BIG DEAL. EARLY THIS YEAR (2013), OTHER GAUGES STARTED READING IMPROPERLY. ONE BY ONE THE OIL PRESSURE, SPEEDOMETER, AND FUEL GAUGE ALL WENT HAYWIRE, SHOWING READINGS OUTSIDE OF THEIR RANGE. THE ONLY TWO FUNCTIONAL GAUGES LEFT WERE VOLTAGE AND COOLANT TEMPERATURE WHEN I HAD THE ENTIRE INSTRUMENT CLUSTER REPLACED BACK IN MARCH THE CLUSTER IS A COMMON PROBLEM. THERE'S A THREAD AT EDMUNDS.COM WITH OVER 500 POSTS RELATED TO IT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?14@@.F17BA01/0 DIDN'T HAPPEN TO ME BECAUSE I WAS WATCHING ALL THE GAUGES CLOSELY, BUT I'D HATE TO SEE SOMEONE RUN OUT OF GAS IN THE MIDDLE OF NOWHERE BECAUSE OF A FAULTY FUEL GAUGE. *TR
Fuel/Propulsion System
Filed Jul 22, 2013160,021 milesCA
MY GMC'S SERVICE ENGINE SOON LIGHT WENT ON AND I TOOK INTO THE SHOP. THEY STATED THAT THERE IS A FUEL ISSUE FOR THE FUEL CAP AND THAT THE FUEL TANK NEEDS TO BE REPLACED BECAUSE IT LEAKS. THIS IS A MANUFACTURERS DEFECT AND THIS PART SHOULD NEVER "WEAR OUT" OVER TIME OR DUE TO THE NUMBER OF MILES DRIVEN. GMC NEEDS TO STAND BEHIND THEIR VEHICLE AND REPLACE THIS PART FOR FREE! *TR
Fuel System, Gasoline
Filed Jul 15, 2013125,000 milesIL
THE FUEL TANK NECK WHERE THE FUEL GOES INTO THE VEHICLE, THEN DOWN TO THE GAS TANK, HAS IN THE PLASTIC & LEAKS FUEL & GAS VAPORS SO THE CHECK ENGINE LIGHT IS ALWAYS ON. MY MECHANIC SAID THERE IS NO WAY TO FIX THIS WITHOUT PURCHASING A NEW FUEL TANK SINCE THIS IS ALL ONE PIECE. *TR
Power Train
Filed Jun 27, 201362,000 milesFL
I WAS DRIVING BACK HOME AND PARKED IN MY DRIVEWAY PUT THE VEHICLE IN PARKED AND WHEN I RELEASED THE BRAKE PEDDLE THE VEHICLE JUMP AND TOOK OFF IN REVERSE. I MISSED HITTING MY WIFE BY INCHES. I THEN STOPPED THE VEHICLE AND TURNED IT OFF. THEN I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I TIRED TO PUSH THE BUTTON ON THE SHIFTER. I THEN THOUGH THERE WAS SOMETHING WRONG WITH THE TRANSMISSION. I THEN WHEN TO THE INTERNET AND SEARCH WHAT WOULD CAUSE THE PROBLEM. FINDING IT WAS SOMETHING TO DO WITH THE LOCKOUT DEVISE. I THEN CHECKED INSPECTED THE TRANSMISSION AND FOUND THE CABLE THAT COME FROM THE SHIFTER TO THE TRANSMISSION WAS OF AND THE BUSHING THE WAS SUPPOSE TO HOLD THE CABLE END ON THE TRANSMISSION BRACKET WAS DEFECTIVE AND MADE MY VEHICLE VERY DANGEROUS ALMOST HITTING MY WIFE. IF IT HAD HAPPENED IN A PARKING LOT I COULD HAVE HIT SOMEONE OR THE VEHICLE BEHIND ME. CONTACTED GMAC NO KNOWLEDGE OF THE SAFETY PROBLEM I HAVE DESCRIBED. *TR
Fuel/Propulsion System
Filed Feb 19, 2013IN
DUE TO THE CHECK ENGINE LIGHT CONSTANTLY COMING ON I WAS TOLD THAT I NEEDED A NEW GAS CAP. IT WAS STATED IF THE CAP IS NOT ON PROPERLY IT AFFECTS THE EMISSION CONTROLS. I HAVE REPLACED THE GAS CAP SEVERAL TIMES NOTHING HAS CHANGED ENGINE LIGHT GOES ON AND OFF. THERE STILL HAS NOT BEEN ACCURATE JUSTIFICATION FOR THIS MATTER. VEHICLE HAS FAULTY / LEAKING AIR BAGS ON THE REAR SUSPENSION. UPON RESEARCH THIS HAS BEEN A PROBLEM ON GMC VEHICLES FROM 1994 ~ 2006. WHY ARE THERE NO RECALLS? GMC ENVOY VEHICLE ARE SITTING VERY LOW DURING FREEZING TEMPERATURES. UPON STARTING THE VEHICLE IT WILL RAISE BACK UP AND LEVEL ITSELF BUT IT SHOULD NOT DROP DOWN LOW PERIOD. WEBSITES ARE FLOODED WITH COMPLAINTS. I HAVE CONTACTED GMC REGARDING ALL THESE ISSUES AND NOTHING HAS BEEN DONE. I WAS TOLD THERE WERE NO RECALLS REGARDING THESE MATTERS WHICH I DON'T UNDERSTAND. I HAVE VIEWED SO MANY COMPLAINTS ON SEVERAL WEBSITES REGARDING THESE SAME ISSUES. EXTERIOR LIGHTS~ LAMPS HAVE FAULTY SOCKETS DUE TO MOISTURE GETTING INSIDE THE LAMPS / BACK UP LAMPS. BULBS BURNING OUT CONTINUOUSLY. UNFORTUNATELY WHEN YOU TAKE YOUR VEHICLE TO A FREQUENT DEALER, MANY TIMES THEY'LL STEP OUTSIDE TO CHECK YOUR VEHICLE QUICKLY WITHOUT PUTTING YOU IN THE SYSTEM IF THEY FEEL NO SERVICE IS REQUIRED. I BELIEVE THIS MAY BE WHY THESE COMPLAINTS ARE NOT BEING ADDRESSED/ REPORTED / OR RECORDED. IT IS APPARENT THERE ARE SERIOUS PROBLEMS WITH THESE VEHICLES. SOMETHING NEEDS TO BE DONE, AND WE SHOULD NOT HAVE TO DEAL WITH REPEAT MANUFAC
Visibility › Glass, Side/Rear
Filed Nov 9, 201250,000 milesNJ
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT HE WAS UNABLE TO OPEN THE DRIVER'S SIDE WINDOW DUE TO THE MASTER DOOR SWITCH MALFUNCTIONING. THE CONTACT STATED THAT HE HAD ALREADY REPLACED THE SWITCH TWICE PREVIOUSLY. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 12/13/12 *CN
Fuel/Propulsion System
Filed Oct 1, 201239,000 milesFL
MY ENVOY HAS HAD THE CHECK ENGINE LIGHT ON FOR YEARS, AND THE SMELL OF GAS, WENT TO GMC AND THEY SAID NEED NEW GAS CAP, DIDN,T WORK, WENT TO ANOTHER CAR REPAIR NEED NEW GAS CAP, SAME THING OVER AND OVER AGAIN, EVERY MONTH ON MY ONSTAR REPORT, SAID I HAD EMISSION PROBLEMS, THEY TESTED THE CAR, LOOKS LIKE IT COULD BE YOU NEED A NEW GAS CAP..... A FEW MONTHS AGO MY GMC WOULD NOT START, CALL AAA TO PICK UP ENVOY AND TAKE IN THE CHARLES SHOP NEAR MY HOME.... AS THE AUTO WAS BEING PUT ON THE TRAILER, I SAW GAS DRIPPING FROM THE AREA OF THE GAS TANK....WENT TO CHARLES REPAIR TO THEM ABOUT WHAT I SAW AND EXPLAINED THAT FOR YOU I HAVE BEEN TRYING TO FIND OUT WHAT WAS WRONG WITH THE GAS CAP, AND THE SMELL OF GAS... WELL THE CHECKED IT OUT AND FOUND MY GAS TANK HAD A CRACK IN IT AND I WOULD NEED A NEW GAS TANK COST AROUND $900.00, I PAID THEM FOR THE STARTING PROBLEM THAT THEY FIXED AND TOOK THE GMC HOME, I LIVE IN FLORIDA AND I WAS READING THE SUNDAY PAPER AND THERE IS AN ARTICLE, ABOUT GMC RECALLS, ABOUT HOW THE WARM WEATHER STATES HAVING A PROBLEM WITH A PLASTIC PART MIGHT CRACK AND CAUSE A FUEL LEAK..WELL THIS IS WHAT HAPPENED TO MY GMC, HOW DO I GET MY CAR REPAIRED BY GMC, WHAT CAN I DO TO GET IT FIXED, I ONLY PUT $20 TO $30 OF GAS AT A TIME ,IN THE CAR BECAUSE I DON'T WANT GAS LEAKING AND MIGHT CAUSE A FIRE. HELP ME PLEASE. *TR
Electrical System
Filed Jul 18, 2012OH
I PURCHASED THIS VEHICLE 10 MONTHS AGO AND HAVE TO REPLACE THE HEADLIGHTS 9 SEPERATE TIMES NOT INCLUDING THE BRAKE LIGHTS 5 TIMES. AFTER THE 3RD TIME THE MAN AT THE AUTO PARTS STORE STATED THIS IS A KNOWN PROBLEM WITH GMC> THE LIGHTS GET TOO HOT AND BURN UP THE BULB AND THE CONNECTORS. I HAVE HAD 2 BUY NOW 4 RABBITS CONNECTORS AND THEY MAKE THE BULB LAST A LITTLE LONGER BUT THE EXSPENSE IS SAD. IF THIS IS A KNOWN PROBLEM AND IT IS POSTED ALL OVER THE INTERENT FROM CUSTOMERS WITH THE SAME ISSUES WHY HAS NOT RECALL BEEM PLACED FOR THESE LIGHTS. IF IT IS HEATING HOT ENOUGH TO MELT A CONNECTOR THAT IS A FIRE HAZARD AND NEEDS TO BE RECALLED. NOW MY SPEEDOMETER STOPED WORKING AND TO MY SURPRISE I WASS ADVISED THIS ALSO A COMMON GMC PROBLEM WITH THE CLUSTER REPAIR BEING REQUIRED TO FIX IT.
Air BagsCrash1 injured
Filed Jun 14, 201279,000 milesSC
A CAR HIT ME HEAD ON DOING 50 MPH. MY AIR BAGS NEVER DEPLOYED. *JB
Electrical System › Instrument Cluster/Panel
Filed Mar 20, 201294,000 milesTX
SPEEDOMETER AND TACHOMETER QUIT WORKING. *KB
Fuel System, Gasoline
Filed Feb 21, 201270,000 milesPR
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL TANK WAS CORRODED AND FUEL WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Air BagsCrash1 injured
Filed Jan 23, 2012NY
ROAD CONDITIONS WERE ICY ,CAR SUDDENLY LOST CONTROL AND SLAMMED INTO A UTILITY POLE. NEITHER DRIVER SIDE OR PASSENGER SIDE AIRBAG DEPLOYED. *TR
Power Train
Filed Jan 5, 2012FL
ON THURSDAY 12/27/2011 ON MY WAY TO WORK PULLED INTO HESS GAS STATION PUT MY TRUCK IN PARK LOOK UP AND I WAS ROLLING BACK... LOOK AT THE GEAR SHIFT AND IT WAS IN PARK BUT ON MY DASHBOARD THE TRUCK WAS IN 1ST GEAR TRIED TO PULL IT OUT OF PARK BY THE HAND GEAR AND IT KEPT ROLLING BACK AND FORTH THEN IT FINALLY LOCK UP IN PARK BUT STILL ON THE DASHBOARD IT SAID IT WAS IN 1ST GEAR UNABLE TO CHANGE GEARS, HAD TO HAVE MY TRUCK TOWED TO WHERE I PURCHASED IT FROM AUTOLINE IN JACKSONVILLE FLA. FOUND OUT THE SHIFTER CABLE POP IN HALF HAD TO HAVE IT REPLACED PURCHASED THE SHIFTER CABLE AND SHIFTER ASSEMBLY COSTING JUST FOR THE PARTS OVER $200.00 AT 292.00 LABOR I ONLY HAD THE TRUCK 3 MONTHS AND SINCE THEY CLAIM IT WAS WEAR AND TEAR IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY I PURCHASED. THIS WAS A VERY SCARY MORNING GLAD I WAS NOT DRIVING IT AND PULLED OVER TO PURCHASE GAS THAT MORNING. WHAT I DON'T UNDERSTAND IS WHY IS THIS CONSIDERED WEAR AND TEAR..... *TR
Electrical System › Instrument Cluster/Panel
Filed Jan 4, 2012MD
THE SPEEDOMETER ON MY 2004 ENVOY XL BEGAN ACTING ERRATICALLY ( GOING FROM 0 TO 120 ) A EARLIER 2011 AND CONTINUES. THE GAS GAUGE DOES NOT REGISTER PROPERLY EITHER. THE DEALER WANTED TO CHANGE MY SPEEDOMETER FIRST TO SEE IF THIS WOULD FIX BOTH PROBLEMS (OVER $600.00 IN COST) AND IF THAT DIDN'T FIX IT, THEN THEY WOULD HAVE TO CHANGE A MODULE IN THE FUEL TANK (ANOTHER $600.00 IN COST). MY RESEARCH ON THE INTERNET INDICATES THIS IS A FAULTY PART AND NEEDS TO BE RECALL. I'VE READ DIFFERENT MAKES OF GMC AND MILEAGE HAVE COMPLAINED ABOUT THIS ISSUE. *TR
Fuel System, Gasoline
Filed Dec 2, 2011ME
THE GAS TANK OR HOSE IS LEAKING. THIS IS ONLY 7 YEARS OLD AND IT IS GOING TO BE VERY EXPENSIVE TO FIX AN FEEL THIS SHOULD BE A RECALL. SEVERAL PEOPLE HAVE TOLD ME THAT THEY HAVE HAD RECALLS ON TRAILBLAZERS FOR JUST THIS REASON. *TR
Engine and Engine Cooling
Filed Oct 28, 2011169,000 milesOH
I HEARD AM EXHAUST LEAK AND WAS INFORMED BY THE DEALER THAT A CRACKED MANIFOLD WAS THE CAUSE. COST TO REPAIR IS ESTIMATED AT $1100.00. *TR
Electrical System › Instrument Cluster/Panel
Filed Oct 25, 2011FL
THE CLUSTER INSTRUMENT PANEL FLASHES ON AND OFF GUAGES ARE ALL INCORRECT FROM TIME TO TIME AND DO NOT WORK SOME TIMES. *TT
Complaints 1-50 of 187, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 1, 2004. Source: NHTSA Office of Defects Investigation.