Page 4 of 4 · complaints 151–187 of 187

2004 GMC Envoy XL complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System › Instrument Cluster/Panel
Filed May 21, 200751,500 milesNY

SPEEDOMETER READING 25 MPH AT FULL STOP. N4180 CLUSTER ASSEMBLY WAS REPLACED. INSTRUMENT PANEL BUTTONS WERE THEN NOT WORKING AS THEY HAD PREVIOUSLY. WORKING ON THE ISSUE WITH THE DEALER. *AK

Vehicle Speed Control
Filed May 16, 200740,000 milesIL

I OWN A 2004 ENVOY XL 2 WD. IT HAS 40,000 MILES ON THE ODOMETER. ON THREE DIFFERENT OCCASIONS THE SPEEDOMETER READ ZERO WHILE THE CAR WAS ABOVE 40 MPH. THE SPEEDOMETER REMAINED OFF LINE UNTIL THE NEXT TIME IT WAS STOPPED WITH TURNING OFF THE IGNITION. UPON START UP,THE SPEEDOMETER NEEDLE BEGAN TO RECOGNIZE THE ACTUAL SPEED VARIATIONS OF THE DRIVE. UNDOCUMENTED RATES OF SPEED COULD CAUSE ACCIDENTS. WHEN WILL THE NEXT TIME WHEN THIS RECURS ON THE VEHICLE? WILL THIS AND/OR COULD THIS CAUSE AN ACCIDENT? *AK

Tires › Temporary/Emergency Spare Tire
Filed May 8, 2007MN

THE SPARE TIRE RELEASE DOES NOT WORK. YOU ARE SUPPOSED TO RAISE THE JACK UP TO THE SPARE TIRE AND IT WILL PUSH THE SPARE UP AND RELEASE I THE RELEASE BENT AS WELL AS THE JACK. WE WILL NOW HAVE TO CUT THE WIRE IF WE EVER WANT TO USE THE SPARE TIRE. THIS SHOULD HAVE A NORMAL RELEASE OR METAL PLATE HOLDING THE SPARE ONTO THE BOTTOM OF THE TRUCK. *AK

Electrical System › Instrument Cluster/Panel
Filed Apr 23, 2007NJ

I HAVE A 2004 GMC ENVOY (UNDER 26,000 MILES). I HAVE NOTICED THAT AFTER THE SUV RUNS FOR ABOUT 1/2 HR THE SPEEDOMETER WILL DISPLAY MY SPEED BEING BELOW ZERO. IN REALITY I AM GOING ABOUT 50 MPH. THE SPEEDOMETER IS BEING ACTING VERY ERRATIC. IS THERE ANYTHING THE GM CAN DO FOR THIS PROBLEM. I AM IN THE PROCESS OF TALKING TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. I HAVE READ ABOUT THE SIMILAR PROBLEM TO OTHER ENVOY OWNERS ON THE INTERNET. I HAVE ALSO SEEN THE SAME ISSUE IN OTHER GM BRANDS. I THINK GM SHOULD RECALL 2004 ENVOYS FOR THIS PROBLEM. *JB

Vehicle Speed Control
Filed Mar 28, 200739,000 milesTN

ON MY 2004 GMC ENVOY XL THE SPEEDOMETER HAS FAILED AT ABOUT 39000 MILES. IT DOES NOT INDICATE AN EXACT SPEED, SOMETIMES IT MOVES, SOMETIMES IT DOESN'T. *JB

Electrical System › Instrument Cluster/Panel
Filed Mar 27, 200742,000 milesMI

THE SPEEDOMETER AND TACHOMETER ON OUR 2004 ENVOY XL SOMETIMES QUITS WORKING. THIS CREATES AN UNPREDICTABLE SITUATION ESPECIALLY ON LONG TRIPS. *JB

Power Train › Manual Transmission
Filed Mar 21, 200760,000 milesWA

PULLED ONTO THE ROAD (2004 GMC ENVOY XL) AT APPROXIMATELY 5-10 MPH LOUD NOISE. VEHICLE BEGAN TO HAVE DIFFICULTY MANUALLY SHIFTING (AUTOMATIC TRANSMISSION) AND I LOST REVERSE. UPON FURTHER INVESTIGATION DISCOVERED GM TSB 00-07-30-022C INDICATING THERE IS A FAULTY PART (REACTION SUN SHELL GEAR) IN THE TRANSMISSION IN VEHICLES MANUFACTURED IN 1993 - 2005. DEALER TECHNICIAN CONFIRMED. COST OF OVER $3,000 TO REPAIR, MY COSTS SINCE THE VEHICLE IS 3 MONTHS OUT OF WARRANTY. PURCHASED NEW. *AK

Vehicle Speed Control
Filed Mar 21, 200750,000 milesMN

SPEEDOMETER WAS ERRATIC. SOMETIMES REGISTERED HIGHER MPH THAN THE VEHICLE WAS MOVING. TURNING THE VEHICLE OFF & RESTARTING WILL BRING IT DOWN BY 10 MPH EACH TIME. VERY UNSAFE TO BE UNAWARE OF THE SPEED YOU ARE TRAVELING!*AK

Visibility › Windshield Wiper/Washer
Filed Mar 19, 200729,000 milesOR

2004 GMC ENVOY WIPER MODULE ASSEMBLY FAILURE. INTERMITTENT FAILURE OF WINDSHIELD WIPERS. FAILED TO TURN OFF WHEN TURNED TO THE OFF POSITION. CHP HELPED ME FIND AND PULL THE FUSE OUT TO TURN THEM OFF. AFTER VEHICLE SITS FOR A FEW DAYS, WIPERS TURN OFF. $435 FOR DEALER REPLACEMENT. VEHICLE WAS PURCHASED ON 03/05/2004, BUT I NEGLECTED TO GET IT TO THE DEALER UNTIL 03/16/2004. GMC SAYS SORRY, ITS OUT OF WARRANTY. 31K ON VEHICLE. DEALER WILL HAVE REPLACEMENT PART IN, 3 DAYS FROM TODAY.

Electrical System › Instrument Cluster/Panel
Filed Feb 26, 2007MN

ERRATIC SPEEDOMETER READING ON 2004 GMC ENVOY, STARTED 45 DAYS AGO AND READING IS DIFFERENT EVERYDAY. *NM

Engine and Engine Cooling › Cooling System › Fan
Filed Feb 10, 200733,000 milesMN

I PURCHASED A 2004 ENVOY WITH 18,000 MILES IN THE SUMMER OF 2006. BEGINNING IN JANUARY 2007, MY 3 YEAR OLD SON LET ME KNOW THAT HE WAS COLD WHILE RIDING IN THE BACK SEAT AND BEGGED THAT I TURN OFF THE AIR. TURNS OUT THAT THE VENT IN THE BACK OF THE CAR WAS BLOWING ICE COLD AIR ON MY SON. THE TEMPERATURE OUTSIDE WAS APPROXIMATELY 10 DEGREES. I CALLED AND SCHEDULED A TIME TO TAKE MY CAR INTO THE DEALERSHIP, AS IT WAS STILL UNDER WARRANTY. I FOUND OUT THAT THE VEHICLE HAD A "BULLETIN" STATING THAT GMC WAS FAMILIAR THAT THERE WAS HEAT FAILURE IN THE BACK OF THE CARS, BUT THE COMPANY WAS CHOOSING NOT TO DO A FULL RECALL. INSTEAD, THEY WERE WAITING FOR CUSTOMERS TO DISCOVER THE PROBLEM AND BRING IT IN FOR REPAIR. THEY HAD TO INSTALL A SPECIAL PUMP, HOWEVER, THIS STILL DID NOT FIX THE PROBLEM. INSTEAD, IT JUST MODIFIED THE TEMPERATURE OF THE AIR FROM APPROXIMATELY 20 DEGREES TO MAYBE 50 DEGREES. NOT A LOT OF COMFORT IN A MINNESOTA WINTER. I WAS INFORMED THAT BOTTOM LINE, IT WAS A DESIGN FLAW WITH THE VEHICLE, AND THAT I COULD JUST TRY TO FORCE THE AIR FROM THE FRONT OF THE CAR TO THE BACK SEAT. WHAT IS THE POINT OF HAVING VENTS IN THE BACK OF THE CAR, AND HAVING A SEPARATE HEATING ELEMENT SPECIFICALLY FOR THE BACK OF THE CAR? I PURCHASED THIS CAR BECAUSE I THOUGHT THAT WITH THE VENTS IN THE BACK, IT WOULD HELP HEAT THE CAR FASTER IN THE WINTER, HELPING TO KEEP MY SON WARM. I DO NOT BELIEVE THAT HEAT SHOULD BE A LUXURY, AND AM DISAPPOINTED THAT GMC WOULD NOT DO MORE TO CORRECT THE PR

Electrical System › Instrument Cluster/Panel
Filed Feb 9, 200737,000 milesTN

SPEEDOMETER MALFUNCTIONING, CURRENTLY READING 68 MPH WHILE CAR IS STILL. *JB

Electrical System › Instrument Cluster/Panel
Filed Jan 20, 200750,000 milesVA

SPEEDOMETER DOESN'T WORK. IT WILL JUMP AROUND AND STICK ON ANY GIVEN SPEED AND REMAIN THERE. SOMETIMES WHEN THE VEHICLE IS RESTARTED IT WILL DECREASE 5 MPH FROM THE POINT AT WHICH IT WAS LAST POSITIONED. I CANNOT REGULATE MY SPEED WITHOUT THE SPEEDOMETER AND AFRAID THAT I WILL CAUSE AN ACCIDENT. IT HAS NOT BEEN FIXED.

Electrical System
Filed Dec 11, 200650,000 milesFM

SPEEDOMETER BEGAN ACTING UP A FEW MONTHS AGO AND NOW IT'S CONSTANTLY ACTING UP. SOMETIMES IT SHOWS ME GOING FASTER THAN ACTUAL AND SOMETIMES IT SHOWS ME GOING SLOWER THAN ACTUAL AND SOMETIMES IT JUST SITS BELOW ZERO AND DOESN'T MOVE AT ALL. NOW THE OIL PRESSURE GAUGE STOPPED WORKING. IT READS ALL THE WAY PAST 80 AND DOESN'T EVEN MOVE WHEN I TURN THE VEHICLE OFF. I DO NOT TRUST ANY OF MY GAUGES NOW. I CANNOT BE ASSURED THAT ANY OF THEM ARE READING CORRECTLY. *NM

Electrical System › Instrument Cluster/Panel
Filed Nov 27, 200661,000 milesGA

THE ONE "ELECTRICAL" PART THAT CONTROLS THE INSTRUMENTS THAT GIVE THE SPEED OF THE CAR, RPMS, GAS, OIL, ECT....ALL GAUGES DO NOT WORK. THERE HAS BEEN NO RECALL ON THIS YET WITH GMC, I HAVE A 2004 GMC ENVOY AND THIS PROBLEM STARTED TO OCCUR RIGHT AFTER THE 60K MILE MARK. THIS IS A TRUE "DANGER"...I HAVE NO IDEA WHAT SPEED, HOW MUCH GAS, WHAT MY ENGINE IS DOING...NOTHING...THE DEALERSHIPS WANT ANYWHERE FROM $400.00 TO $600.00 TO FIX THIS PROBLEM. THIS IS A TRUE MECHANICAL DEFECT. THE SERVICE MANAGER AT ONE OF THE LOCAL DEALERSHIPS, SAID THAT GMC HAS A REAL PROBLEM....THEY HAVE TO REPLACE THIS ONE PART OFTEN. ITS SOMETHING THEY SEE OFTEN. I WANT GMC TO RECALL THIS PART AND FAST...I NEED MY GAUGES TO WORK. *JB

Tires
Filed Oct 13, 200630,000 milesIL

MY 2004 ENVOY AFTER DRIVING IT FOR A YEAR WITH NO LONG ROAD TRIPS THE TIRES HAD WORN UNEVENLY AND TWO WERE ALMOST BALD. THIS IS A SHORT TIME FOR TIRES AND THEY WERE ROTATED WHEN NEED. THE WARRANTY COVERED REPLACING THE TIRES AND NOW IT HAS BEEN ANOTHER YEAR OR SO AND THEY HAVE DO THE SAME THING. GMC DOES NOT WANT TO REPLACE THEM AGAIN, THEY SAY IT IS NORMAL WEAR. SO MY QUESTION IS HOW MANY PEOPLE REPLACE THEIR TIRES EVERY YEAR? *NM

Exterior Lighting › Brake Lights
Filed Sep 21, 2006454,415 milesMO

PROBLEM WITH BRAKE LIGHT NOT COMING ON. THE FUSES AND TAIL LIGHTS HAVE BEEN CHECKED; ALL FUSES AND BULBS ARE FUNCTIONING. THIS IS HAZARDOUS AND DANGEROUS WHILE DRIVING, FOR MYSELF AS WELL AS UNSUSPECTED DRIVERS BEHIND ME. THIS WILL ALSO CREATE PROBLEMS WITH LAW ENFORCEMENT FOR ME OR ANYONE OPERATING THIS VEHICLE. *JB

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jul 10, 200647 milesFL

WHILE DRIVING DOWN THE HIGHWAY, MY GMC ENVOY XL SHUDDERED THEN STALLED. THE SES LIGHT AND REDUCED POWER LIGHT CAME ON CAUSING AN EXTREME SAFETY HAZARD AS WE WERE ON A HIGHWAY (SPEED LIMIT 65 MPH). THE DEALER, REGAL AUTOMOTIVE IN LAKELAND STATED THAT THE COMPUTER THAT CONTROLS THE DRIVE TRAIN LOST CONTACT WITH THE VEHICLE. THEY INFORMED US THAT THIS IS A COMMON PROBLEM WITH THE ENVOY AND THAT THEY HAVE A SERVICE BULLETIN FOR A PROGRAM UPDATE. HOWEVER, NO RECALL HAVE BEEN ISSUED. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 14, 200614,500 milesOH

GMC 2004 ENVOY XL SUV HAS REPEATED STOPPING PROBLEMS AT LOW SPEED. BRAKE PEDDLE HAS EXCESSIVE TRAVEL AND COAST THROUGH STOP SIGNS AT LOW SPEED. EXPERIENCED NEAR MISSES WITH CARS IN PARKING LOTS. BRAKE PEDDLE COLLAPSES TO FLOOR AT STOP LIGHTS AND SIGNS WHEN STOPPED. FALSE ABS ACTIVATION ON DRY PAVEMENT. *NM

Power Train › Automatic Transmission
Filed Nov 3, 200517,200 milesCT

THERE IS AN ISSUE WITH EITHER THE TRANSFER CASE OR TRANSMISSION OF MY 2004 GMC ENVOY XL. ON SEVERAL OCCASIONS, WHILE PERFORMING SLOW MANEUVERS (20 MPH OR LESS) IN AND OUT OF PARKING SPACES OR MAKING SLOWER RIGHT OR LEFT HAND TURNS, THE VEHICLE FEELS AS IF IT IS BEING HELD BACK BY SOMETHING, UNTIL A LOUD CLUNK IS HEARD AS IF A GEAR DISENGAGES, AND THEN THE VEHICLE JUMPS FORWARD. THIS HAS PROVEN TO BE DANGEROUS TO ME, AS I HAVE FELT MORE THAN ONCE LIKE I HIT SOMETHING. THE VEHICLE ALSO EXPERIENCES VERY HARD DOWNSHIFT, INTO FIRST GEAR AS THE VEHICLE COMES TO A STOP. THIS ISSUE FIRST APPEARED ON THE VEHICLE IN DECEMBER 2004, AND HAS CONTINUED INTERMITTENTLY THROUGH THE CURRENT DATE DATE (FOR MORE THAN 5 SEPARATE INSTANCES).

Service Brakes, Hydraulic › Pedals and Linkages
Filed Nov 1, 2005TN

DT: THE CONTACT STATED THE BRAKE PEDAL BROKE. HE WAS UNAWARE OF HOW OR WHY THIS HAPPENED. HE CONTACTED THE DEALERSHIP. THE DEALERSHIP ORDERED A PART FOR THIS VEHICLE. HIS VEHICLE IS AT THE DEALERSHIP AWAITING REPAIRS. HE CONTACTED THE MANUFACTURER, AND WAS INFORMED HIM THEY WOULD LOOK INTO THE MATTER.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Oct 22, 20055,000 milesMA

FRONT BRAKING PROBLEM WITH 2004 GMC ENVOY XL. PROBLEM HAS OCCURRED AFTER EACH TIME A REPAIR ATTEMPT HAS BEEN MADE BY GMC PROBLEM IS FRONT SQUEALING OF BRAKE SYSTEMS. *JB

Vehicle Speed ControlCrash
Filed Oct 13, 200516,000 milesMD

DT: THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE PULLING INTO DRIVEWAY AT 5 MPH THE VEHICLE WOULD NOT STOP, IT ACCELERATED AND THEN I HIT GARAGE. THERE WAS DAMAGE TO THE GARAGE THE GARAGE DOOR HAD TO BE REPLACED. THE VEHICLE WAS DAMAGED, THE ESTIMATED COST TO REPAIR THE VEHICLE WAS $5000. THE VEHICLE IS AT THE DEALER . AN INVESTIGATION IS ONGOING AT THIS TIME. WHEN THE TOW TRUCK CAME TO PICK THE VEHICLE THE DRIVER NOTED THAT THE BRAKES WERE ALL THE WAY TO THE FLOOR. AK

Power Train › Driveline › Differential Unit
Filed Oct 6, 200553,258 milesMI

WHILE DRIVING AT 35-40 MPH, AFTER EXITING THE HIGHWAY, (I-75) MY TRUCK JUST SLOWED ALL OF A SUDDEN, ALMOST TO A COMPLETE STOP, NO WARNING. AND STARTED JERKING. I WAS ALMOST REAR ENDED. MY TRUCK STARTED RATTLING, AND CLANKING, AND I HAD TO HAVE IT TOWED. I WAS TOLD BY THE DEALERSHIP THAT MY FRONT CARRIER HAD THROWN A BEARING, (FONT DIFFERENTIAL) AND THE HOUSING WAS BROKEN. I WAS ALSO TOLD THAT IT WOULD BE 3,286.53 TO HAVE MY TRUCK REPAIRED. UPON FURTHER RESEARCH, I LEARNED FROM A FRIEND THAT THE SAME PROBLEM HAD OCCURRED WITH HIS TRUCK SIX MONTHS AFTER HE HAD PURCHASED IT, AND THAT OVER 450 OF THESE SAME PARTS HAD TO BE ORDERED IN 2004 ALONE. *NM

Engine and Engine Cooling › Engine
Filed Jun 27, 2005WA

MY 2004 GMC ENVOY XUV (V6) HAS AN ENGINE PROBLEM. IT HAS STALLED ON 3 OCCASSIONS. WE TOLD THE DEALER SERVICE DEPARTMENT ABOUT THE INCIDENT AND THEY DID A DIAGNOSTIC TEST ON IT. THEY SAID THE COMPUTER ON THE ENVOY DIDN'T HAVE A RECORD OF THE INCIDENT. ON THE 1ST INCIDENT IT HAPPENED WHEN PULLING OUT OF A PARKING SPOT. THE 2ND TIME WAS AFTER REVERSING OUT OF A DRIVEWAY AND THEN DRIVING FORWARD OUT OF THE DRIVEWAY. THE 3RD TIME WAS ATTEMPTING TO DRIVE FORWARD AFTER WAITING FOR THE GARAGE DOOR TO OPEN.

Exterior Lighting › Headlights
Filed Apr 25, 2005WV

WHEN THERE IS MOISTURE IN THE AIR, THE HEADLIGHTS WILL CAST A BEAM OF LIGHT STRAIGHT UP IN FRONT OF THE VEHICLE WHEN HEADLIGHTS ARE ON HIGH. IT DOESN'T MATTER IF IT IS RAIN, SNOW OR FOG, IT IS ENOUGH OF A HAZARD TO CAUSE YOU TO NOT BE ABLE TO SEE WHAT IS IN FRONT OF YOU. THEN, YOU HAVE TO DRIVE ON LOW BEAM AND THIS CAN ALSO BE A HAZARD DUE TO THE OVERRUNNING OF THE HEADLIGHTS. THIS IS A VERY DANGEROUS CONDITION. THIS 2004 GMC ENVOY XL HAS DONE THIS SINCE DAY ONE. I HAVE CALLED GMC AND TOLD THEM ABOUT THIS PROBLEM. I LIKE THIS VEHICLE, I'M JUST CONCERNED THAT A POTENTIAL BAD ACCIDENT CAN HAPPEN AS A RESULT OF THIS PROBLEM.*AK

Power Train › Automatic Transmission
Filed Apr 12, 200527,000 milesMI

TRANSMISSION NOT SHIFTING CORRECTLY, ABS LIGHT, BRAKE LIGHT, EMERGENCY BRAKE LIGHT, 4-WD DRIVE LIGHT, HEAT/AC CRUSIE CONTROL NOT WORKING. FOUND PI REPORT, IGNITION SWITCH REPLACED, FIXED PROBLEM. *AK

Electrical System
Filed Apr 6, 200527,000 milesMI

ENVOY NOT SHIFTING PROPERLY, SOUNDS LIKE IT IS DRAGGING, HAD IT CHECKED OUT, THE DEALER COULD NOT REPLICATE PROBLEM. NOW WHEN THE DIFFICULTY STARTS THE ABS LIGHT, THE BRAKE AND EMERGENCY BRAKE LIGHT ALONG WITH THE 4WD LIGHT ALL COME ON, THE BLOWERS DO NOT FUNCTION WHEN ALL THE WARNING LIGHTS ARE ON, NOR DOES THE AIR CONDITIONING AND OR CRUISE CONTROL. I TOOK IT BACK TO THE DEALERSHIP WITH ALL THE PROBLEMS ACTIVE, INITIALLY THEY TOLD ME THAT IT HAD 43,000 MILES, IT WAS OUT OF WARRANTY, BUT THEN A PI REPORT SUDDENLY CAME OUT SO WE WILL SEE IF I END UP PAYING. THEY DID TELL ME HOWEVER THAT THEY HAVE A TRAIL BLAZER IN WITH THE EXACT SAME PROBLEM AND IT TOOK THEM 8 DAYS TO FIGURE IT OUT AND THAT I WOULD NOT BE GETTING A LOANER SINCE I AM OUT OF WARRANTY. I SHOULD ALSO MENTION THAT THE COMPUTER WAS REPLACED AT 27,000 MILES.

Power Train › Automatic Transmission
Filed Dec 15, 200411,959 milesIL

WHEN I FIRST BOUGHT THE VEHICLE THE TRANSMISSION WAS SHIFTING ERATIECLY FOR A WHILE. I TOOK VEHICLE TO DEALER, AND THEY SAID NOTHING WAS WRONG DRIVE IT UNTIL IT BREAKS. 3 MONTHS AND ABOUT 3,000 MILES LATER I HAD NOT HAD ANOTHER PROBLEM. UNTIL I PULLED UP TO A STOP SIGN AT A BUSY INTERSECTION. I CHECKED FOR TRAFIC AND WENT TO PULL OUT EXCEPT THAT THE ENVOY WOULD BARELY MOVE. IT WAS LIKE THE BRAKES WERE ON OR SOMETHING WAS HOLDING THE VEHICLE BACK FROM MOVING. THE CROSS TRAFFIC WAS QUICKLY APPROACHING AND I HAD NO CHOICE BUT TO SLAM ON MY BRAKES AND HOPE THE OTHER PERSON DIDNT HIT ME AS I WAS STICKING OUT IN THE INTERSECTION. THE OTHER PERSON SWERVED AND MISSED ME. I PUSHED DOWN ON THE ACCELERATOR AGAIN AND SLOWLY ROLLED THROUGH THE INTERSECTION. I STOPPED ON THE OTHER SIDE OF THE INTERSECTION AND TRIED TO START AGAIN. THE SAME RESULT OF NO ACCELERATION AS THE CAR SLOWLY BEGAN ROLLING AND CONTINUED TO ACCELERATE TO A NORMAL SPEED BUT AT MUCH HIGHER RPM. I TOOK IT TO THE DEALER AND THEY SAID THAT IS WAS STUCK IN SECOND GEAR. PARK AND REVERSE ALSO WORKED BUT NONE OF THE OTHER FORWARD GEARS WORKED MANUAL SHIFTING THE TRANSMISSION OR SETTING AT ANY OTHER DRIVE POSITION. THEY SAID THEY FIXED IT BECAUSE OF A SERVICE BULLTIN PUT OUT BY GM. THEY TOLD ME THEY FIXED A WIRING HARNESS, REPLACED THE IGNITION SWITCH AND CLEARED ALL THE CODES.*AK

Exterior Lighting › Turn Signal
Filed Dec 15, 2004IL

WHEN YOU TURN ON THE TURN SIGNALS THE 4-WAY EMERGENCY FASHERS ARE ACTIVATED, CAUSING A CONFUSING SITUATION FOR OTHER DRIVERS WHO CANT TELL WHAT YOU WANT TO DO. THIS IS AN INTERMITTENT PROBLEM.*AK

Power Train › Automatic Transmission
Filed Nov 23, 20046,200 milesNC

I OWN A 2004 ENVOY XL WITH A V-8 MOTOR. I HAVE COMPLAINED TO THE DEALER, WHO STATES THEY CAN'T FIND A PROBLEM, THAT THE TRANSMISSION JERKS EXTREMELY BAD WHEN IT CHANGES INTO 2ND GEAR AND THEN AGAIN WHEN IT SHIFTS INTO DRIVE. I HAVE BEEN TOLD BY OTHER ENVOY OWNERS THAT THEY HAVE ACTUALLY HAD THEIR TRANSMISSIONS REPLACED, AND ONE FRIEND HAD EVEN HAD HIS VEHICLE EXCHANGED UNDER THE LEMON LAW. THE DEALER HAD VIRTUALLY DONE NOTHING TO CORRECT THE PROBLEM. OTHER DEALERS IN MY AREA DON'T WANT TO MESS WITH THE VEHICLE, AND IT ONLY HAS 6500 MILES ON IT. I'M BEGINNING TO BELIEVE THAT I'VE BEEN STUCK WITH A LEMON. *AK

Seat Belts › Front › Retractor
Filed Aug 10, 20045,000 milesCA

DRIVER SEAT MALFUNCTIONS, IT JAMS AND I CAN NOT GET IT UNJAMMED. THE DEALERSHIP REPLACED THE BELT. 7 DAYS LATER IT JAMMED AGAIN. DEALER SAID THEY WILL NOT FIX IT AGAIN. THEY SAY IT IS OVER SPOOLING. THE SEAT BELT NEEDS TO WORK AT ALL TIMES. STATE LAW REQUIRES A SEAT BELT ON TO DRIVE. WHEN IT JAMS I CAN NOT DRIVE.

Electrical System
Filed May 3, 20044 milesNY

NO HEAT IN REAR OF ENVOY GMC HAS NO REPAIR. *AK

Exterior Lighting › Turn Signal
Filed Mar 22, 200412,000 milesIL

I OWN A GMC ENVOY LX 2004. WHEN I PUT MY LEFT TURN SIGNAL ON THE HAZARDS TURN ON. THIS DOES NOT HAPPEN EVERYTIME, SO IT IS VERY HARD TO REPEAT. THIS IS VERY DANGEROUS BECAUSE I SOMETIMES CAN NOT SIGNAL. I DO NOT HAVE TIME TO STICK MY HAND OUT SIDE TO LET THE PEOPLE NEAR ME NOW I AM TURNING. ALSO THE RIGHT TURN SIGNAL SOMETIMES JUST DOES NOT WORK. IT IS ALSO RANDOM.*AK

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Mar 22, 2004NC

THE BUMPER JACK IS UNSAFE. WHEN JACKED TO ITS FULL HEIGHT UNDER A LOAD, THE JACK'S CORK SCREW MOVES, MISALIGN ITSELF, FROM THE JACK'S BODY. THEREFORE, YOU ARE UNABLE TO SCREW IT BACK INTO ITS BODY DUE TO THE MISALIGNMENT. IN ORDER TO REMOVE THE JACK, I HAD TO DRIVE OFF OF IT. *AK

Tires › Sidewall
Filed Mar 2, 2004AR

CONSUMER STATED WHILE DRIVING REAR PASSENGER'S SIDE TIRE BLEW OUT. CONSUMER TOOK VEHICLE TO DEALER, AND NEXT DAY SHE WAS TOLD BY DEALER THAT A NAIL MIGHT HAVE BEEN IN THE TIRE. CONSUMER DISAGREED WITH DEALERS ASSESSMENT. MICHELIN CROSS TERRAIN TIRE. *AK

Seat Belts › Front
Filed Feb 9, 2004AZ

I AM RENTING A GMC ENVOY. WHEN I FIRST GOT INTO THE CAR I NOTICED THAT THE SEAT BELT HIT MY NECK AT A NOT-TOO-COMFORTABLE SPOT BUT I DIDN'T REALLY THINK MUCH ABOUT IT...UNTIL YESTERDAY WHEN I TURNED MY HEAD AND BODY IN SUCH A WAY THAT THE VERY STURDY SEAT BELT CUT MY NECK. IT'S NOT A BIG DEAL, ONLY A SCRATCH BUT IF I HADN'T JUST BEEN CASUALLY TURNING MY HEAD, IF I HAD BRAKED SUDDENLY OR BEEN IN A COLLISION, I'M NOT SO SURE. I KNOW IT'S NOT A BIG DEAL BUT PLEASE PUT MY LETTER IN THE PILE SO IF OTHER PEOPLE HAVE THIS PROBLEM SOMETHING CAN BE DONE ABOUT IT. THANKS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 GMC Envoy XL → · Every Envoy XL year → · How the figures are calculated →