Page 2 of 4 · complaints 51–100 of 187

2004 GMC Envoy XL complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

SeatsFire
Filed Oct 12, 201184,000 milesNY

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WHEN HE NOTICED A BURNING ODOR AND SAW SMOKE AND A SMALL FIRE COMING FROM THE FRONT PASSENGER SEAT. THE CONTACT SHUT THE VEHICLE OFF AND WAS ABLE TO EXTINGUISH THE FIRE. UPON RESTARTING THE VEHICLE, THE CONTACT STATED THAT THE FRONT PASSENGER SEAT COULD NO LONGER BE ADJUSTED ELECTRONICALLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

Electrical System › Instrument Cluster/Panel
Filed Sep 9, 2011GA

THE SPEEDOMETER QUIT WORKING AROUND 40,000 MILES. CHECKED WITH DEALER AND FOUND OUT THERE IS NO RECALL AND IT WOULD COST AROUND $700 TO FIX. *TR

Electrical System › Instrument Cluster/Panel
Filed Aug 9, 201142,000 milesNY

SPEEDOMETER WORKS SPORATICALLY. EVEN WHEN THE TRUCK IS STOPPED ITS READING THAT I'M DOING 50 MILES PER HOUR. 2004 GMC ENVOY. *TR

Visibility
Filed Jul 26, 2011105,400 milesNC

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE DEFECTIVE AND WOULD NOT SHUT OFF. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,400 AND THE CURRENT MILEAGE WAS 106,000.

Vehicle Speed Control
Filed Jul 8, 201179,000 milesMI

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE ATTEMPTED TO ACCELERATE FURTHER WHEN THE ACCELERATOR PEDAL DEPRESSED ALL THE WAY TO THE FLOOR. THE VEHICLE BEGAN TO SURGE FORWARD UNTIL BEING SHIFTED INTO NEUTRAL. THE VEHICLE WAS THEN STOPPED AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 79,061. THE VIN WAS UNAVAILABLE.

Fuel System, Gasoline
Filed Jun 9, 201195,000 milesMI

OWN A 2004 GMC ENVOY AND I HAVE PROBLEMS WITH THE FUEL GAUGE AND THE ODOMETER. THE FUEL GAUGE GOES PAST THE F LINE WHEN THE VEHICLE IS NOT ON FUEL. ALSO THE ODOMETER WILL STOP WORKING OR GET STUCK ON 10-15 MPH. HE HAPPENS OFTEN...EVERY OTHER DAY. I WAS TOLD THAT IT WOULD COST 1400 TO FIX AND A POSSIBILITY IT MAY NOT FIX THE PROBLEM. *TR

Electrical System
Filed May 27, 2011NC

INSTRUMENT CLUSTER WAS REPAIRED BY A LOCAL REPAIR PERSON WHO'S BEEN MAKING A LIVING REPAIRING THESE GAUGES AND CLUSTERS FOR 10 YEARS NOW. MY GAUGES WOULD FLUCTUATE ALL OVER THE PLACE AND MY FUEL GAUGE TELLS ME I HAVE 100+ MILES LEFT IN THE TANK AND THEN I RUN OUT OF GAS. EVEN WITH THE GAUGES REPAIRED, I STILL HAVE A FAULTY FUEL SENDING UNIT OR SOMETHING THAT HAS MY "ESTIMATED MILEAGE TO EMPTY" ALL OVER THE BOARD. IT SHOWS ME AT 85 MILES TO EMPTY WHEN I PARK IT, BUT START IT BACK UP AND IT GOES TO 140, OR SOMETIMES TIPS ME OFF THAT IT'S ACTUALLY LOW ON FUEL. I'M FRUSTRATED, CAN'T SEEM TO GET ANY STRAIGHT ANSWERS FROM ANYONE. *TR

Latches/Locks/Linkages
Filed May 22, 201169,400 milesPA

2004 GMC ENVOY XL, REAR PASSENGER DOOR LATCH FAILS TO ENGAGE PREVENTING DOOR FROM STAYING CLOSED. *TR

Fuel System, Gasoline
Filed May 5, 201184,000 milesPA

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AS THE FUEL GAGE DISPLAYED AN INCORRECT READING. THE FAILURE RECURRED AT ANY TIME. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE FUEL TANK YET THE FAILURE CONTINUED TO RECUR. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE FUEL TANK BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 84,000.

Fuel System, Gasoline
Filed May 5, 2011CA

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE FUEL GAUGE AND SPEEDOMETER WOULD FLUCTUATE ABNORMALLY WHEN DRIVING OVER 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE DETERMINE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. UPDATED 06/17/11*LJ UPDATED 06/27/11

Fuel System, Gasoline
Filed May 2, 2011SC

MY GAS GAUGE SAYS I HAVE GAS WHEN I KEEP RUNNING OUT. I HAVE TAKEN TO DEALERSHIP AND THEY REPLACED GAUGE. STILL DOES NOT WORK. *TR

Fuel System, Gasoline
Filed Apr 5, 2011100,000 milesOK

2004 GMC ENVOY LEAKING GASOLINE. I WAS TOLD MY CAR WAS LEAKING GASOLINE. I CONTACTED GMC CORP. OFFICE TO REQUEST ASSISTANCE FOR THE REPAIR AND WAS DENIED, REASON GIVEN LOCAL SERVICE PROVIDER SAID CONSUMER CAUSED CRACK IN GAS TANK. ALSO ASKED FOR ASSISTANCE AT LEAST A PERCENTAGE OFF FROM LOCAL DEALERSHIP ALSO DENIED. I CALLED THE LOCAL SERVICE REPAIR WHILE ON HOLD WITH GMC AND WAS TOLD THEY DID NOT TELL GMC THAT I CAUSED THE DAMAGE. THE LOCAL SERVICE REPAIRMAN SAID THEY CAN NOT DETERMINE HOW THE DAMAGE WAS CAUSED. HE WOULD NOT ADVOCATE NOR DENY A FAULTY PART BY GMC. WE JUST WANT OUR VEHICLE FIXED. MY FAMILY AND I CANNOT AFFORD TO PAY $1300. FOR THIS REPAIR. THIS CAR HAS SO MANY PROBLEMS THAT WE CANNOT KEEP UP WITH THEM FINANCIALLY. CURRENTLY THE AIR CONDITIONER DOES NOT BLOW, IT HAS WORKED IN SEVERAL YEARS. THE PASSENGER WINDOW CHOOSES WHEN IT WANTS TO ROLL DOWN, THE CD PLAYER JUST STOPPED PLAYING AFTER THE TWO YEARS. OFTEN WHEN I PUT GAS INSIDE THE CAR I HAVE TO ROLL THE WINDOWS DOWN BECAUSE THE FUMES ARE SO STRONG IN THE BACKSEAT WHERE MY CHILDREN SIT. WE HAVE TO PUT GAS INSIDE THE CAR EVERY TWO DAYS. THIS CAR IS DANGEROUS TO ME AND MY FAMILY. I READ ON THE NHTSA WEBSITE A INVESTIGATION WAS CONDUCTED AND WAS CLOSED DUE TO GMC WILLINGNESS TO ASSIST THE CONSUMER. I MENTIONED THIS TO THE GMC REPRESENTATIVE AND HER SUPERVISOR THAT I WAS AWARE A INVESTIGATION WAS CONDUCTED. THEY INDICATED THEY ARE NOT AWARE OF A INVESTIGATION AND TO THEIR KNOWLEDGE I AM THE FIRST GMC CONSUMER TO

Electrical System
Filed Mar 2, 201145,000 milesMD

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE AND WORKED INTERMITTENTLY. HE WAS UNABLE TO DETERMINE HOW FAST HE WAS TRAVELING AND HOW MUCH GASOLINE WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER OFFERED NO ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 60,000 AND THE FAILURE MILEAGE WAS 45,000.

Electrical System › Instrument Cluster/Panel
Filed Feb 23, 201193,097 milesMD

2004 GMC ENVOY XL SPEEDOMETER AND TACHOMETER INACCURATE READINGS. SPEEDOMETER READINGS SOME AS HIGH AS 115-120. HAVE NO IDEA THE ACTUAL SPEED AT WHICH I AM TRAVELING. TERRIFIED TO THINK OF USING CRUISE CONTROL WHEN TRAVELING INTERSTATES MANY TIMES EACH YEAR. HAVE REVIEWED ONLINE COMMENTS AND I AM NOT THE ONLY PERSON EXPERIENCING THIS PROBLEM. GM/GMC APPEARS TO KNOW ABOUT THE PROBLEM BASED ON THE COMMENTS AND DEALER/SERVICE RESPONSES. STANDS TO REASON THAT A FAULTY INSTRUMENT PANEL COULD AFFECT OTHER FUNCTIONS OF CAR. NOT KNOWING SPEED AT WHICH I AM TRAVELING IS DIRE SAFETY ISSUE. WHAT HAS NHTSA DONE TO ADDRESS THIS ISSUE WITH GM/GMC? *TR

Visibility › Glass, Side/Rear
Filed Jan 24, 2011140,000 miles00

THE REAR WINDOW ON MY 2004 GMC ENVOY XL SLE HAS SHATTERED ON CLOSING FOR THE SECOND TIME IN THREE WEEKS. I HAVE CONTACTED THE GM DEALER IN OUR AREA AND HE DENIES THAT THERE HAVE BEEN ANY OTHER PROBLEMS LIKE THIS WITH THIS VEHICLE MAKE. IT IS JANUARY AND THE COLD COULD BE A FACTOR; HOWEVER, SEARCHES ON THE INTERNET HAVE REVEALED THAT THIS HAS HAPPENED TO OTHERS IN WARMER CLIMATES AS WELL. *TR

Air Bags
Filed Jan 24, 201145,000 milesIL

THE AIRBAG WARNING LIGHT WOULD COME ON IMMEDIATELY AS THE CAR WAS STARTED (AND OCCASIONALLY THE SEATBELT WARNING LIGHT) AND REMAIN ON, ESPECIALLY WHEN IT IS COLD OUTSIDE. OCCASIONALLY THE LIGHT WOULD GO OFF WHEN THE CAR GOT VERY WARM. MY UNDERSTANDING IS WHEN THE WARNING LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY. THIS IS A BIG SAFETY ISSUE AS THIS CAR IS USED BY MY CHILDREN THE SENSING AND DIAGNOSTIC MODULE (SDM) WAS FOUND TO BE DEFECTIVE AND NEEDED TO BE REPLACED. THE OLD PART IS AVAILABLE. IT SEEMS THAT THIS IS A PART THAT THE MANUFACTURER (GM) SHOULD BE RESPONSIBLE FOR SINCE THIS IS NOT A PART THAT REQUIRES OWNER MAINTENANCE AND IS CRITICAL TO THE CAR'S SAFETY. *TR

Unknown or Other
Filed Jan 2, 201166,428 milesHI

WE HAVE HAD NUMEROUS ELECTRICAL PROBLEMS WITH THE ENVOY, BUT I AM WRITING ABOUT THE INSTRUMENT CLUSTER PANEL. THE FAILURE OF THE PANEL CAUSED THE SPEEDOMETER TO FAIL. THE SPEEDOMETER REGISTERS OVER 120 MPH REGARDLESS OF THE SPEED OF THE VEHICLE, OR WHETHER THE VEHICLE IS TURNED OFF OR ON. THE MECHANIC WHO INVESTIGATED THE ISSUE STATED THAT THERE WERE NUMEROUS DIAGNOSTIC ERRORS THAT HAD TO BE CORRECTED BEFORE HE COULD SUCCESSFULLY DIAGNOSE THE BAD INSTRUMENT CLUSTER. THIS IS A KNOWN ISSUE WITH THE ENVOY, GMC WILL NOT ACCEPT RESPONSIBILITY AND THE FAILED INSTRUMENT PANEL CAN RESULT IN ACCIDENTS.

Exterior Lighting
Filed Dec 26, 2010NJ

HIGH BEAMS ON VEHICLE PROJECT STRAIGHT UP TO THE SKY. WHEN WEATHER IS CLEAR IT IS NOT NOTICEABLE BUT WHEN RAINING, FOGGY OR SNOWING VISIBILITY IS AFFECTED A GREAT DEAL. MY INTERNET SEARCH INDICATED A PROBLEM WITH AN AFTERMARKET HEADLAMP ASSEMBLY BUT MINE ARE GM STAMPED. THIS IS DEFINITELY A SAFETY ISSUE. *TR

Electrical System
Filed Dec 3, 201078,000 milesFL

TL*THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT NOTICED THAT THE INSTRUMENT PANEL FAILED. THE DEALER AND MANUFACTURER WERE NOTIFIED BUT BOTH OFFERED NO ASSISTANCE. THE VEHICLE WAS BEING REPAIRED BY AN AUTHORIZED DEALER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 78,000.

Electrical System
Filed Dec 2, 201081,300 milesWI

2004 ENVOY, 81,300 MILES. FUEL GAUGE AND SPEEDOMETER NOT WORKING OR WHEN THEY DO IT IS VERY ERRATIC AND UNRELIABLE. ON A TRIP THROUGH MIN I NOTICED THE GAUGE SAID I WAS GOING 70 MPH IN 45 ZONE. THEN RAN OUT OF GAS ON ANOTHER TRIP NOT REALIZING THE FUEL GAUGE WAS ALSO NOT FUNCTIONING CORRECTLY. AT THIS POINT I USE MY GARMIN FOR DETERMINING SPEED. LOOKING TO GET IT FIXED BUT WAS ESTIMATED THE COST FOR NEW INSTRUMENT CLUSTER PANEL WOULD BE $600. *TR

Electrical System
Filed Nov 16, 201051,000 milesNY

TL*THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 30 MPH THE INSTRUMENT PANEL CLUSTER FAILED TO FUNCTION PROPERLY. HE STATED THAT THE SPEEDOMETER AND FUEL GAUGES WOULD SHUT ON AND OFF AT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT REFERENCED RECALL 03V096000, ELECTRICAL SYSTEM WIRING, INTERIOR/UNDER DASH AND WAS ADVISED THAT THIS WAS FOR THE 2002 MODEL YEAR. THE VIN WAS UNAVAILABLE. THEN FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 55,000.

Exterior LightingCrash
Filed Oct 21, 201097,000 milesAL

2004 GMC ENVOY SLT- HEADLIGHTS GO OFF WITH NO WARNING AT NIGHT- HAPPENED ON A DARK ROAD, ALMOST WENT IN A DITCH- ALSO, SPEEDOMETER DOES NOT WORK. *TR

VisibilityFire
Filed Oct 4, 2010PA

THE WINDSHIELD WIPER PUMP THAT CAME WITH THE VEHICLE STARTED RUNNING CONTINUOUSLY AFTER WASHING THE WINDSHIELD. THE PUMP WOULD NOT SHUT OFF WHEN VEHICLE WAS SHUT OFF. AFTER A FEW MINUTES THE WASHER PUMP OVERHEATED ITSELF AND CAUSE A SMALL FIRE, I WAS LUCKY ENOUGH TO GET OUT QUICK. I REPLACED WITH A NEW WASHER PUMP AND IT STILL RAN CONTINUOUSLY, I UNINSTALLED IMMEDIATELY...RIGHT NOW I HAVE NO WAY TO WASH MY WINDSHIELD AND THE BIGGER ISSUE IS THE FIRE THAT WE WERE LUCKY TO ESCAPE ANY MAJOR INCIDENT. *TR

Power Train
Filed Sep 22, 201093,000 milesAL

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE SPEEDOMETER READ 35 MPH WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE. DIAGNOSTIC TESTING LOCATED FAILURE AT THE TRANSMISSION SHIFTER CABLE, WHICH WAS REPLACED.OTHER UNKNOWN PARTS WERE ALSO REPLACED.THE INSTRUMENTAL CONTROL PANEL SENSOR WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED, THE TRANSMISSION FAILED AGAIN. THE MANUFACTURER TOOK A REPORT, BUT THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 93,000.

Engine and Engine Cooling
Filed Aug 31, 201033,750 milesCA

WHILE DRIVING AT APPROXIMATELY 65 MPH ON THE 405 FREEWAY, THE A/C WAS TURNED ON AND THE ENGINE DIED. PREVIOUSLY ABOUT 3 DAYS EARLIER, WHILE STOPPED AT A TRAFFIC LIGHT, THE A/C WAS TURNED ON AND THE ENGINE DIED. FOLLOWING BOTH INCIDENTS, THE A/C WAS TURNED OFF AND THE ENGINE WAS RESTARTED WITHOUT FURTHER PROBLEM. *TR

Fuel System, Gasoline
Filed Aug 27, 2010126,224 milesMA

2004 ENVOY XL VIN [XXX] STARTED AS FUEL SMELL, NOW LEAKING IN THE AREA WHERE FUEL PUMP ATTACH'S TO TANK MILAGE 126224. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air BagsCrash2 injured
Filed Aug 27, 2010118,700 milesIN

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS TRAVELING 55 MPH WHEN AN UNKNOWN PART FRACTURED FROM UNDER THE VEHICLE, CAUSING THE CONTACT TO LOSE CONTROL. THE VEHICLE PROCEEDED TO ROLL OVER THREE TIMES INTO A DITCH. THE CONTACT AND ONE PASSENGER WERE ABLE TO CRAWL FROM THE VEHICLE FOLLOWING THE CRASH. THE CRASH SHATTERED THE WINDSHIELD AND CAUSED SEVERAL INJURIES TO THE VEHICLE OCCUPANTS. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE POLICE STATED THAT THEY WERE SURPRISED THAT THE OCCUPANTS SURVIVED THE CRASH WITH THE FAILURE OF THE AIR BAGS AND THE CONDITION OF THE VEHICLE. A POLICE REPORT WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 118,700.

Engine and Engine Cooling
Filed Aug 13, 2010118,000 milesKS

2004 GMC ENVOY XUV DIES WHEN IN DRIVE AND STOPPED FOR STOP LIGHT, STOP SIGN, ETC. WHEN THE GAS IS APPLIED, THE CAR DIES AND I TIE UP TRAFFIC WHILE HAVING TO SHIFT TO PARK, RESTART THE ENGINE, AND THEN SHIFT TO DRIVE AND PROCEED THROUGH THE INTERSECTION. IT NEVER DIES WHILE DRIVING, ONLY AT A STOP. I HAVE HAD THIS CAR TO THE DEALER NUMEROUS TIMES AND, BECAUSE THERE IS NO "CODE" , THEY DON'T KNOW WHAT TO DO TO FIX IT. THE CAR ALSO HAS A GAS TANK THAT IS CRACKED AT THE NECK AND CAUSES THE CHECK ENGINE LIGHT TO BE ON ALL THE TIME. THE DEALERSHIP ASSURES ME THAT THIS IS NOT A SAFETY CONCERN NOR DOES THE GAS TANK CRACK HAVE ANYTHING TO DO WITH THE ENGINE DYING. THERE IS NO GAS LEAK BUT AIR DOES GET INTO THE TANK CAUSING THE LIGHT TO STAY ON. THE THROTTLE BODY HAS BEEN CLEANED AND THE ENTIRE EMISSION SYSTEM HAS ALSO BEEN CHECKED AND NO ONE CAN FIGURE OUT WHAT THE PROBLEM IS. DEALERSHIP ALSO SAYS THAT THE GAS TANK PROBLEM IS QUITE COMMON BUT THAT THERE IS NO RECALL..................WHY NOT?????? THE MAIN COMPUTER MODULE WAS REPLACED AND THIS HAS BEEN HAPPENING SINCE THEN. *TR

Engine and Engine Cooling › Exhaust System
Filed Aug 3, 201081,000 milesMI

2004 GMC ENVOY 4.2 LITER ENGINE - DEFECTIVE EXHAUST MANIFOLD. NOTICED CASTING CRACK AT 81,000 MILES REPLACED COMPLETE MANIFOLD, 02 SENSOR, GASKETS AT 89,000 MILES. ACCORDING TO DEALER NO RECALL OR EXTENDED WARRANTY ON THIS PART THAT MANY OTHERS HAVE HAD CRACK. *TR

Visibility › Rear Window Wiper/Washer2 injured
Filed Jul 31, 201088,000 milesMI

AFTER STORING CARGO IN THE REAR OF MY 2004 GMC ENVOY XL, I REACHED FOR THE HANDLE ON THE TAILGATE TO CLOSE IT AND ONCE I STARTED TO PULL DOWN AN INCH OR TWO THE ENTIRE REAR WINDOW SHATTERED. THERE WAS NO WARNING OR CRACKS OR DAMAGE IN THE GLASS PRIOR TO THE INCIDENT. I WAS COVERED IN A SHOWER OF GLASS AND SHARDS WERE IN THE CAR, ON THE GROUND AND IN MY SKIN. I HAVE OWNED THE VEHICLE APPROX THREE YEARS AND IT CURRENTLY HAS 88K MI ON IT. THE ENTIRE REAR WINDOW NEEDS TO BE REPLACED. BASED ON MY RESEARCH I FEAR THIS MAY HAPPEN AGAIN WHICH WOULD BE HAZARDOUS TO ANYONE IN THE VICINITY. *TR

Electrical System
Filed Jul 18, 201052,000 milesMN

IN DECEMBER 2009 MY 2004 ENVOY XL'S TACHOMETER WENT OFF LINE. IT STARTS AT ABOUT THE 3 O'CLOCK POSITION. THEN A MONTH LATER THE ODOMETER STUCK AT ABOUT 40 MILES PER HOUR EVEN THOUGH I WAS STOPPED OR OBVIOUSLY DOING OVER 40. WHEN THE VEHICLE IS TURNED OFF AND RESTARTED IT CORRECTED ITSELF BUT WAS ERRATIC AND WOULD TICK ITS WAY UP TO ABOUT 40-50MPH THEN WOULD STOP GOING UP. THIS HAS BEEN AN ONGOING PROBLEM WITH MANY 2004 ENVOYS. THE DEALER SAID IT WAS A INSTRUMENT PANEL PROBLEM AND THAT THEY WOULD HAVE TO REPLACE IT AT A COST OF AROUND $500.00 THIS IS A SERIOUS SAFETY PROBLEM. WHEN REDUCING SPEED TO ACCOMMODATE A CURVE THAT RECOMMENDS A REDUCED SPEED I CAN NOT TELL WHAT MY ACTUAL SPEED IS TO SAFELY MAKE THE CURVE. SPEED LIMITS ARE POSTED FOR SAFETY REASONS AND IF WE CANT TELL HOW FAST WE ARE GOING DO TO A FAULTY INSTRUMENT PANELS IT PUTS PEOPLE IN DANGER. DEALERS AND GMC SEEM TO KNOW ABOUT IT AND HAVE NOT YET RECALLED THE VEHICLES TO CORRECT THE SAFETY PROBLEM NOT TO MENTION THAT $500.00 IS A LOT OF MONEY FOR MOST PEOPLE TO HAVE TO PAY FOR A SAFETY PROBLEM THAT THE MANUFACTURE SHOULD BE FIXING. *TR

Electrical System
Filed Jul 16, 2010LA

THE SPEEDOMETER ON THE 2004 GMC ENVOY IS INOPERATIVE AND IS STUCK IN THE 120 MPH POSITION. FOR ABOUT ONE MONTH BEFORE, THE NEEDLE WAS VERY ERRATIC AND JUMPED AROUND, SOMETIMES FROM 10 MPH TO UP TO 30 MPH. DURING THE ERRATIC PHASE, I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THEY DID NOT NOTICE A PROBLEM. I HAVE NOT TAKEN ANY STEPS TO FIX IT NOW THAT IT IS STUCK AT 120 MPH BECAUSE THE VEHICLE IS OUT OF WARRANTY AND THE DEALERSHIP WILL NOT COVER THE COST. *TR

Electrical System › Instrument Cluster/Panel
Filed Jul 5, 201064,000 milesNY

2004 GMC ENVOY XL SPEEDOMETER AND TACHOMETER NO LONGER FUNCTION.... THIS HAPPEN ABOUT 1 YEAR AGO AND IT CONTINUES TO THIS DAY... I AM READING ONLINE THAT THERE ARE OTHER SIMILAR ISSUES WITH THE INSTRUMENT PANEL. IN MY OPINION THIS IS WITHOUT A DOUBT A SAFETY RELATED ISSUE.... I SHOULD BE TRAVELING 35 MILES AN HOUR AND THE CAR REGISTERS 75 MPH. ITS NEVER CORRECT AND THE TACH JUST STOPPED WORKING. *TR

Electrical System
Filed Jul 1, 201065,478 milesNE

WHILE DRIVING INTERSTATE 80 IN NEBRASKA DURING THE MONTH OF DECEMBER 2009, THE SPEEDOMETER ON MY 2004 GMC ENVOY GOT STUCK ON 70 MPH. I HAD NO IDEA HOW FAST I WAS GOING AND IT WAS VERY DANGEROUS DRIVING WHILE NOT KNOWING HOW FAST I WAS GOING IN CONSTRUCTION ZONES AND THE ROADS WERE VERY SNOW AND ICE PACKED. SINCE DECEMBER, I HAVE PURCHASED A GPS WITH A SPEEDOMETER. I DO NOT WANT TO PAY TO GET THIS FIXED BECAUSE I FEEL THIS IS A SAFETY ISSUE AND GM SHOULD ISSUE A RECALL. THERE ARE TIMES THE SPEEDOMETER WILL WORK, THEN FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY IT WILL GET STUCK. *TR

Engine and Engine Cooling › Exhaust System
Filed Jun 28, 2010117,000 milesMS

I HEARD A CLICKING NOISE FROM UNDER THE HOOD AND AFTER PULLING OFF THE COVER PLATE FOR THE ENGINE EXHAUST MANIFOLD I SAW THE MANIFOLD WAS CRACKED. AT IDLE SPEED FUMES GET INSIDE VEHICLE. REPAIR HAS NOT BEEN MADE SO OLD PART IS AVAILABLE. UPON RESEARCH ON THE INTERNET THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS PROBLEM. I SENT AN E-MAIL TO GM AND SOMEONE CALLED AND SAID THEY NEED MORE PEOPLE TO REPORT IT TO GET SOMETHING DONE. I BELIEVE IT IS A SAFETY ISSUE BECAUSE OF THE FUMES AND POSSIBLE FIRE HAZARD. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Jun 17, 201070,000 milesPA

TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR LATCHES FAILED. NEITHER OF THE DOORS WOULD OPEN AND WHEN THE CONTACT WAS ABLE TO OPEN THE DOORS, THEY WOULD NOT REMAIN CLOSED. THE DEALER ADVISED THE LATCHES WERE CHIPPING AND THE FAILURE WAS THE SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 05V494000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE VEHICLE HAD NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 73,000.

Fuel System, Gasoline
Filed Jun 11, 2010112,000 milesHI

2004 ENVOY GMC XL HAVING THE PO442 CODE COME UP WITH SIGNS OF GAS LEAKING, SMELLS LIKE GAS AND EVAP SYSTEM SEEMS TO NOT BE WORKING. THE GMC DIAGNOSTIC COMES UP WITH EVAP SMALL LEAK DETECTED. VERY SIMILAR TO THE PROBLEMS ON THE 2002-2003 ENVOY XL. *TR

Electrical System
Filed May 24, 201054,000 milesSC

DASH GAUGES/ FIRST THE OIL LEVEL GAUGE DIED, THEN THE SPEEDOMETER STARTED ACTING UP, IT WILL SAY YOUR GOING 200 MPH, WHEN YOUR STANDING STILL...THEN THE SPEAKERS AND THE RADIO STARTED ACTING UP, WORK, DON'T WORK...REALLY CONCERNED ABOUT SPEEDOMETER, AND IF OTHER GAUGES WILL FOLLOW SUIT. *TR

Air Bags
Filed May 12, 201066,000 milesCA

THE ELECTRICAL COMPONENT FOR THE AIRBAG SENSOR IS LOCATED UNDER THE DRINK CUP HOLDER.. DUE TO THE LOCATION OF THE SENSOR THE SENSOR GETS WET AND CREATES A SAFETY ISSUE BY NOT DEPLOYING THE AIR BAGS WHEN NEEDED..I TOOK MY CAR IN TO THE GMC DEALER AND WAS TOLD IT WAS NOT A RECALL ISSUE, I WAS SHOCKED BECAUSE THE MECHANIC TOLD ME IT WAS A SAFETY ISSUE AND THEY HAD A LOT OF THESE ISSUES BUT GMC DECIDED IT WAS NOT A SAFETY RECALL ISSUE.. *TR

Electrical System
Filed May 10, 201060,000 milesTN

2004 GMAC ENVOY - THE SPEEDOMETER IS ERRATIC. WHEN YOU DRIVE DOWN ROAD, IT IS ALL OVER THE PLACE. I WENT TO DEALERSHIP AND THEY SAID NO RECALL. I WOULD HAVE TO BUY A NEW CLUSTER - $600 PLUS LABOR! INTERESTING THERE ARE 4 OTHER PEOPLE I KNOW THAT OWN GM SUVS AND THEY ARE ALL DOING IT AS WELL. I HAVE SINCE REPLACED THE CLUSTER AND THAT HAS FIXED BUT WITH ALL THE PEOPLE IN MY LITTLE CIRCLE. THERE IS A OVERALL PROBLEM WITH THE GM/GMAC CARS. THIS COULD BE DANGEROUS AND EXPENSIVE FOR THE CONSUMER. *TR

Vehicle Speed Control
Filed Mar 29, 2010IN

WHILE DRIVING MY N2004 GMC ENVOY, MYN SPEEDOMOTOR QUIT WORKING AND SHOWS SPEEDS OVER 100MPS WHEN DRIVING. WHEN IN PARK, OFF OR IDLING, THE SPEEDO NEEDLE IS NEVER AT ZERO... IT IS AT 30 OR 40 MPH DURING THESE TIMES. I DO NO KNOW HOW FAST I AM GOING.

Equipment
Filed Mar 25, 201050,000 milesCA

GAUGE CLUSTER INCLUDING SPEEDOMETER FAILURE

Steering
Filed Mar 2, 201052,000 milesVA

POWER STEERING PUMP FAILURE ON GMC 2004 ENVOY. *TR

Electrical System
Filed Jan 25, 201065,000 milesKY

IN THE SPRING OF 2009, WE BEGAN NOTICING PROBLEMS WITH THE INSTRUMENT PANEL AND ELECTRICAL SYSTEM OF OUR 2004 GMC ENVOY XL. THE SPEEDOMETER WAS NOT CONSISTENT. THE GAS GAUGE BECAME UNRELIABLE. WE HAVE ALSO SEEN PROBLEMS WITH THE OIL GAUGE AND MOST RECENTLY THE READING FOR THE EXTERIOR TEMPERATURE. CURRENTLY, IT HAS BEEN ALMOST A YEAR SINCE THE START OF THE PROBLEMS, AND THE GAS GAUGE, SPEEDOMETER, AND THE EXTERIOR TEMPERATURE READOUT ARE NEVER CORRECT. WE CONTACTED THE GMC DEALER WHERE WE BOUGHT THE VEHICLE AND WERE TOLD THAT SEVERAL COMPLAINTS HAD BEEN LOGGED REGARDING SIMILAR ISSUES WITH THESE VEHICLES AND THAT THE PROBLEM WAS THE INSTRUMENT PANEL CLUSTER. I BELIEVE THE COST TO HAVE IT FIXED WAS GOING TO BE $400-$500. IF SO MANY OF THESE VEHICLES ARE HAVING THE SAME PROBLEM, WHY WILL GMC NOT ISSUE A RECALL AND HAVE THIS PROBLEM FIXED? *TR

Electrical System
Filed Jan 22, 201080,500 milesFL

FOR THE LAST FEW MONTHS THE CHECK ENGINE LIGHT WOULD COME ON AND GO OFF AFTER A FEW DAYS; WE TOOK IT TO OUR MECHANIC WHO RAN A DIAGNOSTIC AND THEY SAID THERE IS NOTHING WRONG, PROBABLY A FAULTY SENSOR, NOT HARMFUL. SO, LAST NIGHT WHILE DRIVING, USING CRUISE CONTROL AND ON THE INTERSTATE MY SPEEDOMETER STOPPED WORKING. WHEN I CAME TO A STOP AT AN EXIT I NOTICED THE SPEEDOMETER WAS READING 42 MPH BUT I WAS AT A COMPLETE STOP. I DO NOT EVEN WANT TO IMAGINE WHAT MIGHT HAVE HAPPENED SHOULD IT HAVE BEGUN TO WORK WHILE I WAS DOING 60+MPH WHILE ON CRUISE CONTROL!!! THIS IS EXTREMELY DANGEROUS! SO I CAME HOME AND DID SOME RESEARCH TO SEE IF THIS IS A KNOWN ISSUE WITH MY 2004 GMC ENVOY XL AND LOW AND BEHOLD THIS IS AN ISSUE TO ALL GMC SUVS FROM 2002-2005! I AM DISGUSTED AT THE INFORMATION I FOUND THAT STATES GMC ISN'T WILLING TO TAKE OWNERSHIP OF THE RECALL/REPAIR WHEN THIS IS ALREADY A KNOWN ISSUE!! PLEASE ACT ON THIS WITH DUE DILIGENCE AND RECALL THIS FAULTY INSTRUMENT PANEL BEFORE SOMEONE GETS HURT OR WORSE!!!! *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 22, 201089 milesFL

HI, I'M A OWNER OF A GMC ENVOY XL. I HAVE HAD MANY PROBLEMS WITH THE GAUGES ALTOGETHER. 1ST IT WAS THE FUEL GAUGE AND THEN NOW ALL THE INSTRUMENTS ARE OUT. YOU CANT TELL HOW FAST YOUR GOING, IF YOUR VEHICLE IS OVERHEATING NOTHING! I HAVE DONE QUIET A BIT OF RESEARCH AND IT LOOKS AS IF THIS IS A VERY KNOWN ISSUE. ITS NOT THAT ITS THE MOST COSTLY PART TO FIX BUT I DONT FEEL THE CONSUMER SHOULD BE RESPONSIBLE IF UST ABOUT EVERYONE THAT OWNS THIS TYPE OF VEHICLE HAS THE SAME ISSUE. ITS ALSO VERY DANGEROUS NOT KNOWING WHAT IS GOING ON WHILE YOUR ON THE ROAD AS WELL THATS WHAT THE GAUGES ARE FOR. PLEASE HELP!!!! THE APPROX DATE ENTERED IS THE DATE I FILED THIS COMPLAINT I HAVE HAD THE ISSUE FOR WELL OVER 6 MONTHS NOW. *TR

Fuel System, Gasoline
Filed Jan 11, 2010108,000 milesVT

FUEL GAUGE IS NOT WORKING, IT EVEN POINTED COMPLETELY SOUTH AT ONE TIME. LOOKING ON THE WEB IT SEEMS TO BE A COMMON PROBLEM IN ENVOYS. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 11, 201038,000 milesNY

TL*THE CONTACT OWNS A 2004 GMC ENVOY XL. THE INSTRUMENT PANEL MALFUNCTIONED AND THE SPEEDOMETER DISPLAYED THE INCORRECT MILEAGE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER THE WARRANTY. THERE WERE NO RELATED RECALLS. NO REPAIRS WERE MADE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 38,000.

Electrical System › Instrument Cluster/Panel
Filed Dec 29, 200990,000 milesCA

MY CAR'S SPEEDOMETER STARTED TO GIVE ME THE WRONG SPEED AND EVENTUALLY JUST QUIT AND IS NOW STUCK ON 0. A LITTLE WHILE AFTER, THE RADIATOR GAUGE DOES NOT WORK EITHER. IT SEEMS THAT THE INSTRUMENT CLUSTER IS SLOWING GOING OUT. WE HAVEN'T FIXED THE INSTRUMENT CLUSTER YET BECAUSE WE HAVE BEEN TRYING TO TALK WITH THE DEALER AND GMC ABOUT THE PROBLEM, BUT THEY REFUSED TO FIX IT BECAUSE WE WERE JUST ONE PERSON. *TR

Engine and Engine Cooling › Exhaust System
Filed Dec 14, 200978,000 milesMI

STARTED TO HEAR LOUD RATTLE COMING FROM REAR OF VEHICLE, THOUGHT MAYBE A HEAT SHIELD AROUND MUFFLER WENT BAD. TOOK IT INTO THE SHOP AND THEY STATED "NOT SURE WHAT HAPPENED, THOUGH YOU HAVE SOMETHING THAT HAS COME LOOSE IN THE RESONATOR". AROUND $100 TO GET THE RESONATOR REMOVED, HAVE NOT QUOTED A NEW ONE FROM THE DEALER YET. I WOULD IMAGINE THE REPLACEMENT PART WILL FAIL JUST AS THE ORIGINAL PART HAS DONE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 GMC Envoy XL → · Every Envoy XL year → · How the figures are calculated →