2023 GMC Acadia

Defect. General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

Risk. A windshield that is not properly bonded may detach during a crash and increase the risk of injury.

Remedy. Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

Defect. General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

Risk. A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Remedy. Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

Defect. General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.

Risk. Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Remedy. Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.

Defect. General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk. Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.

Remedy. Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

The car abruptly died in motion. Backing up it died and locked itself in park. I had no way to move it out of the road. There were no warning lights nor did the car stutter or seem any different. I was also nightime making me invisible to other drivers. There was no way to shift the car from park to neutral to get it out of the road. After the incident Onstar sent an email with an error code P023F. The fuel module. I realized the 2021-2022 were under recall but not the 2023 i have. I purchased my 2023 in 2022 it likley was fitted with same modules that were under recall. I loved this car but that was such a frigntening ordeal I will no longer have it nor will i Purchase a GM product. I was told by the dealer sales manager that it wasn't under warranty and roadside assistance would not cover towing nor would the dealer cover repair. I reach out to another dealer and got a totally different answer. They fixed it but could not gurantee or actually even be convincing that it was a fix. I wan't other owners to be more aware of this issue to avoid tragedy. I do realize things tear up. But, this was totally preventable knowing the issue was never corrected.

Oil leaks from the timing cover on the top and bottom.

The rear stationary/fixed sunroof glass spontaneously shattered while i was driving. I heard a loud pop, after i parked i checked the car to see what happened and found a shattered sunroof. There was no impact or known object that struck the glass.

The contact owns a 2023 GMC Acadia. The contact stated that after further inspection, the contact became aware that the second-row middle seat belt buckle failed to latch securely into the seat belt buckle and failed to remain securely locked. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

I find the location of the lower gear shifters + and - to be physically far away from a driver's normal reach, making a driving hazard. If you want to change gears as is typical in mountain driving in steep descents, the driver has to lean awkwardly away from all mirrors and standard driving position making it a potentially hazardous situation for the driver and occupants to be in. It has nothing to do with comfort, but rather normal functionality, keeping the driver and their attention unadjusted on the road, all surroundings with minimal, if any changes to their physical posture while in the drivers seat. The location of the gear shifters are in a totally unorthodox location, nearer to the passenger, rather than the driver.

The contact owns a 2023 GMC Acadia. The contact stated that while driving, the vehicle lost motive power in low gears while accelerating. There was a slight shudder. There were no warning lights illuminated. The contact stated that the vehicle was shuddering and shaking every 30 seconds. The vehicle was taken to the local dealer, where unknown repairs were conducted under the EVAP warranty. The vehicle was not diagnosed or repaired for the initial failure. The dealer test drove the vehicle but did not experience a failure. The failure recurred after leaving the dealer. The manufacturer was not notified. The failure mileage was approximately 65,000.

Vehicle would not run due to a failed fuel pump control module. With a non-running engine, the transmission could NOT be placed into Neutral to be able to movie vehicle out of the road. Needed tow truck to move vehicle. This condition placed many people at risk as the vehicle could not be moved out of the way until a tow truck arrived.

The contact owns a 2023 GMC Acadia. The contact stated that while driving on the highway at an undisclosed speed, the vehicle stalled, and the engine lost automotive power. The vehicle was able to restart. During a second failure, the vehicle lost automotive power and stalled in the middle of the highway, and the vehicle was unable to restart. An alert message was sent by OnStar reporting a transmission or engine failure and advised that the vehicle needed immediate service. The vehicle was towed to the dealer where it was diagnosed with a fuel pump module failure. The manufacturer was not notified of the failure. The failure mileage was 24,749

I was driving on the highway, and the sunroof was closed and the cloth screen that would allow or not allow sun to come through was also closed. Then out of nowhere there was this explosion sound which scared me so much, I almost wrecked the car and at first, I thought maybe someone shot at my car and shot one of my windows but as I got to the side of the road I realized that none of my windows in the car had been shot and that it was the sunroof and I noticed that cause pieces of glass came into the car from the sides of the cloth barrier. This happened so fast and was so loud that it almost caused me to hit the other car in the lane to the left of me on the highway. Thank goodness I was able to react fast and pull the car back into my lane. I contacted the dealership and they indicated that they had not heard about this before and that I would need to talk with the service department but that it is closed now and not something that would typically fall under warranty. I did check online and see that this is a known issue for this vehicle so I don't understand why it would not be fixed cause it is going to hurt someone at some point. I am trying to get someone to look at it to get it fixed. There was no warning of anything. It just exploded all of the sudden and glass was all over.

Infotainment system freezing, screen shaking, touch screen not working, disconnecting from android auto, unable to connect to phone.

My 2023 GMC Acadia consistently makes a sound at lower speeds when it is changing gears. For example, accelerating or accelerating for stoplights. The sound is kind of a ka clunk. The technician can find nothing and does hear the sound when we go for a test ride. I am worried that the sound indicates a transmission problem. The VIN search does not show a recall for my vehicle.

The contact owns a 2023 GMC Acadia. The contact stated that with the stop/start feature activated and while attempting to park the vehicle, the accelerator pedal was slightly pressed in order to slowly move the vehicle forward. The vehicle suddenly experienced unintended acceleration and drove forward, over a curb, and crashed into a tree. During the crash, the front end of the vehicle sustained severe damage, but no air bags deployed. No injuries were reported, and no police report was taken. The cause of the failure was not determined. The contact indicated the failure had occurred on multiple occasions. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 5,665.

Temperature gauge dropped to zero or no reading, message displayed on screen "Steering Assist Reduced, Drive with Care", continued to drive speed limit, when parked fan runs after car is shut off, in a few days the temperature gauge started working again, then the cycle repeats about once every 2 weeks for a couple months before engine light came on last week & when checked at a local parts place was told temperature sensor malfunction. Read multiple accounts of this same issue online

From the day that I’ve gotten this vehicle it has been burning oil and water like crazy. There is no reason I should be putting a quart of oil every couple weeks

TELEMATIC CONTROL MODULE WENT OUT. ON RESEARCH, IT IS A COMMON PROBLEM AND THERE IS NO FIX BECAUSE THE MODULE IS BACK ORDERED. NO TIME GIVEN FOR WHEN AVAILABLE. WE WOULD LIKE TO ADD OUR NAME TO SEE IF IT CAN BE INCLUDED IN A RECALL. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2023 GMC Acadia experienced a complete electrical system failure while driving on an interstate highway. During the incident, the vehicle lost all electrical power, including hazard lights and steering assistance, and could not be shifted into neutral. The vehicle became immobile in active traffic and required police-ordered towing due to safety risk. This incident was the second alternator failure within six months. The second failure involved a GM-installed replacement alternator that failed prematurely. Both incidents required towing, and the second created a significant roadway safety hazard.

The contact owns a 2023 GMC Acadia. The contact stated that the vehicle was taken for maintenance, and the tech informed the dealer that the passenger’s side rear suspension toe link needed to be replaced. The vehicle was taken to an independent mechanic who confirmed that the passenger’s side rear toe link needed to be replaced. The vehicle was repaired. The contact stated that no warning lights were illuminated. Upon further investigation, the contact related the failure to Manufacturer's recall number: N222364330; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 42,101.

While driving under normal conditions, the vehicle experienced a sudden, violent deceleration. The emergency braking and collision avoidance systems activated spontaneously, as if the vehicle had struck or was about to strike an object. There was no obstacle, impact, or external threat present. This uncommanded braking caused significant physical stress and injury to the occupants. Critically, multiple safety systems failed during the event: The seat belts did not lock, failing to restrain the occupants; The airbags did not deploy, despite the severity of the deceleration; no warning indicators or diagnostic alerts were present before or after the incident. These failures directly contributed to physical injuries, including TBI (concussion, spinal trauma, etc.) which required emergency medical treatment and ongoing care.

The contact owns a 2023 GMC Acadia. The contact stated while driving 55 MPH, while attempting to depress the brake pedal, the contact heard an abnormal sound coming from the brakes. A dealer and independent mechanic were contacted. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads wear was uneven on the driver’s side and the driver’s side front caliper needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed; however, the result was not provided. The brake pads were replaced; however, the caliper was not yet replaced. The manufacturer was notified of the failure, and informed the contact to take the vehicle to the dealer for assistance. The approximate failure mileage was 39,000.

The contact owns a 2023 GMC Acadia. The contact stated that after purchasing the vehicle, it was discovered that there was water and condensation inside the rear middle brake light assembly. The contact later discovered that during rainstorms, rainwater had leaked into the rear seating and hatch area of the vehicle. The vehicle was taken to the local dealer who determined that the failure was due to a manufacturing structural error and the vehicle needed body work to be performed to correct the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,200.