General Motors, LLC: Visibility › Windshield
General Motors, LLC reported this defect to federal regulators on Oct 12, 2023 and put the number of vehicles at risk at 42. The repair is free for as long as the recall stands.
The defect
General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
The risk
A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
The remedy
Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Cadillac XT5 | 10 | 3 | 0 | 1 |
| 2024 Cadillac XT6 | 15 | 2 | 0 | 0 |
| 2023 GMC Acadia | 50 | 4 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V681000.
Full record for the 2024 Cadillac XT5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →