What owners reported
Newest filingsEngine
Filed Sep 27, 202140,526 milesMS
The contact owns a 2004 Ford Thunderbird. The contact stated while driving at an undisclosed speed, the contact approached a stop sign and the vehicle stopped as needed; however, after the contact depressed on the accelerator pedal, the vehicle began to misfire and shuddered for several minutes. The contact took the vehicle to the local dealer who inspected the vehicle and diagnosed that the failure was related to TSB 05-16-2 (moisture build up on the plugs and on the cylinder) that caused the vehicle to misfire. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,526.
Vehicle Speed Control
Filed Oct 14, 202010,000 milesKY
HAVE REPLACED VIA FORD DEALER THROTTLE CONTROL SENSOR TWICE. FIRST REPAIR 2007. SECOND REPAIR 2014, AND NOW IN 2020. I AM FACING SAME PROBLEM AGAIN. OBVIOUSLY THE CONTROL SYSTEM IS DEFECTIVE. THE PROBLEM TRIGGERS VEHICLE LIMP MODE WHILE DRIVING AND IN PARK.
Fuel System, Gasoline
Filed Aug 26, 202089,000 milesNV
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE INSIDE THE VEHICLE, AN ABNORMAL ODOR APPEARED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL AND NOTICED FUEL LEAKING FROM THE FUEL TANK. THE CONTACT MENTIONED THAT THE FAILURE WAS CURRENTLY STILL BEING EXPERIENCED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 05V113000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Engine
Filed May 4, 2017NJ
2004 FORD THUNDERBIRD. CONSUMER WRITES IN REGARDS TO DEFECTIVE IGNITION COILS CAUSES ENGINE TO MIS-FIRE, DEALERSHIP REPLACED DEFECTIVE COILS UNDER EXTENDED ONE-TIME WARRANTY REPAIR. CONSUMER STATES ENGINE MIS-FIRE STILL EXISTS. *SMD THE CONSUMER STATED THE ENGINE MISFIRED DUE TO DEFECTIVE IGNITION COILS. TWO COILS WERE REPLACED UNDER WARRANTY. THE DEALER WOULD NOT REPLACE ANY OTHER COILS THAT HAD NOT EXPERIENCED ANY FAILURE. THE FAILURE RECURRED. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. UPDATED 05/4/2017 *JS
Engine
Filed Jan 20, 201733,130 milesMA
VEHICLE UNEXPECTEDLY LOST POWER UPON MILD ACCELERATION ON A CITY STREET AND DEVELOPED A ROUGH, SKIPPING AND HESITANT IDLE UPON WARM UP. WE IMMEDIATELY BROUGHT THE CAR IN FOR EVALUATION AT THE SARAT FORD DEALERSHIP IN AGAWAM, MA. THEY DIAGNOSED THE DREADED THUNDERBIRD COIL ON PLUG FAILURE IN THIS VEHICLE AT ONLY 33,165 TOTAL MILES. BEING THAT THIS CAR IS NOW OVER TEN YEARS OLD, I WAS TOLD THAT THE FOMOCO EXTENDED WARRANTY (10 YEARS AND 100,000 MILES) ON THIS VEHICLE, FOR THIS VERY SAME PROBLEM, DOES NOT APPLY. WHAT IS EXTREMELY AGGRAVATING AND REALLY MADDENING WITH THIS IS THAT THEY GROSSLY OVER CHARGED ME FOR THE PARTS. MUCH MORE THAN WHAT FORD CHARGES ON THEIR OWN PARTS WEBSITE FOR BOTH THE 8 SPARK PLUGS AND THE 8 COIL COMPONENTS. RATHER THAN TRYING TO HELP A CUSTOMER GET THROUGH THIS UNEXPECTED AND EXPENSIVE MECHANICAL FAILURE (...WHICH THEY ARE FULLY AWARE OF AND SHOULD HELP COVER) THEY DECIDE TO ALLOW THEIR DEALERS TO PRICE GOUGE. I HAVE ALL PAPERWORK FROM THE REPAIR.
Vehicle Speed Control
Filed Jun 8, 20162,000 milesTN
ON THREE OCCASIONS AUTO ACCELERATED ON ITS OWN. TRIED TO BREAK TO NO AVAIL. KEPT GOING FASTER. SHIFTED TO NEUTRAL, ENGINE KEPT RACING. WAS VERY DIFFICULT TO STOP VEHICLE. WENT TO DEALER. THEY COULD NOT FIND THE CAUSE. .ONE EVENT IN A PARKING LOT, ONE ON THE INTERSTATE AND THE OTHER WHEN APPROACHING AN INTERSECTION ON A CITY STREET AUTO HAS ONLY 10,000 MILES ON IT. INCIDENTS OCCURRED 2005 20014 2016.
Power TrainCrash
Filed Oct 18, 201535,000 milesPA
DRIVING ON A HIGHWAY AT 50MPH COMING TO A TOWN AND A RED LIGHT I REMOVED MY FOOT FROM THE GAS PEDAL AND APPLIED THE BRAKES THE CAR DID NOT SLOW I APPLIED MORE PRESSURE ON THE BRAKES THE CAR SLOWED SOME BUT THE ENGINE KEPT REVING THE TRANSMISSION WAS NOT DOWN SHIFTING THE CAR WAS NOT STOPPING I GRABBED THE SHIFT LEVER AND SWITCHED GEARS BUT TO LATE AND WE HIT THE CAR IN FRONT OF US STOPPED AT THE LIGHT.
Electrical System
Filed Apr 23, 201560,000 milesOK
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THAT THE KEY WAS EXTREMELY DIFFICULT TO TURN OVER TO START THE VEHICLE. IN ADDITION, THE VEHICLE STALLED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY REPLACED THE FILTER, THE REAR MODULE, THE VAPOR MANAGEMENT VALVE, THE VENT SOLENOID AND THE THROTTLE BODY BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Power Train
Filed Oct 28, 201483,000 milesWA
AS I WAS PARKING MY CAR, IT SUDDENLY ACCELERATED AT A VERY HIGH RATE OF SPEED. I WAS PARKING BY A WOODED AREA, AND WAS PROPELLED ABOUT 2 CAR LENGTHS INTO THE BUSHES IN THE WOODS (BARELY MISSING A TREE) BEFORE I WAS ABLE TO STOP THE CAR. NOT CERTAIN IF THE CAR STOPPED BECAUSE OF MY BRAKING, OR BECAUSE THE THICK BUSHES WOULD NOT PERMIT THE CAR TO TRAVEL ANY FURTHER. I HAD THE CAR TOWED TO THE FORD DEALERSHIP, BUT THE SERVICE DEPT. HAS NOT BEEN ABLE TO FIND THE PROBLEM. I AM ABSOLUTELY CERTAIN THIS WAS NOT A "DRIVER ERROR" SITUATION AND AM VERY CONCERNED ABOUT CONTINUING TO DRIVE THIS VEHICLE SHOULD THIS OCCUR AGAIN AND I HIT SOMEONE OR SOMETHING LESS FORGIVING THAN THE BUSHES IN THE WOODS. *TR
Engine
Filed Sep 12, 201434,200 milesCA
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION COILS WERE MISFIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.
Power TrainCrash
Filed Jun 7, 201425,000 milesWA
COMING OFF I-5 FREEWAY IN WEST WASHINTONG STATE. STOPPED FOR RED LIGHT AND THEN MOVED INTO LEFT TURN LANE BUT CAR KEPT PICKING UP SPEED, APPLIED BRAKES (HARD) SLOWING DOWN BUT AUTO NOT WANTING TO STOP. APPLIED EMERGENCY BRAKE, CAR SLOWED DOWN MORE, COULD HEAR ENGINE RACING AND FEEL IT STILL WANTING TO GO. SLIPPED CAR INTO NEUTRAL ON THE AUTO TRANSMISION, NOW FORWARD PROGRESS SLOWING DOWN GREATLY BUT STILL HIT REAR OF CAR IN FRONT OF ME. FORD IN BODY REPAIR SHOP SO HAVE NOT BEEN ABLE TO TAKE TO FORD TO EXAM FOR ANY DEFECT(S). I ONLY USE MY RIGHT FOOT TO ACCELRATE AND BRAKE SO I KNOW I WAS NOT STEPPING ON GAS PEDAL & OTHER FOOT USING BRAKE AT SAME TIME. CAR HAD BEEN ON CRUISE CONTROL PRIOR TO ACCIDENT SET AT 60 MPH FOR I-5 DRIVING. *TR
Engine
Filed Aug 22, 201330,000 milesTN
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE MISFIRED AND LOST THROTTLE RESPONSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COIL OVER PLUG ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Engine
Filed Jul 5, 201397,512 milesLA
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE E DRIVING 20 MPH, THE ENGINE MISFIRED. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THERE WERE TWO IGNITION COILS THAT FAILED. THE IGNITION COILS WERE REPLACED HOWEVER, THE CONTACT LATER NOTICED OIL ON SEVERAL CYLINDERS IN THE ENGINE. THE FAILURE WAS NOT CORRECTED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 97,512.
Suspension
Filed May 24, 201339,730 milesMS
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DETERMINED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE SUSPENSION WAS PREVIOUSLY REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 39,730. ..UPDATED 08-07-13 *BF
Power Train
Filed Apr 1, 201355,000 milesTN
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION WOULD NOT SHIFT CORRECTLY AND EXHIBITED A SEVERE HESITATION. THE VEHICLE WAS DRIVEN TO A NEARBY TRANSMISSION CENTER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Engine and Engine Cooling
Filed Dec 20, 201118,500 milesCA
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE ENGINE WOULD MISFIRE AND LOSE THROTTLE RESPONSE. THE VEHICLE LATER STALLED AND WAS TAKEN TO THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE MISFIRE WAS DUE TO A FAULTY ENGINE COIL. THE DEALER REPLACED THE ENGINE COIL BUT THE REPAIR DID NOT REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 18,500. UPDATED 01/18/12*LJ
Engine and Engine Cooling
Filed Jul 15, 20116,000 milesCA
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THAT THE SPARK PLUGS WERE CAUSING DAMAGE TO THE ENGINE. THE DEALER ADVISED THE CONTACT TO HAVE THE SPARK PLUGS REMOVED AND REPLACED WITH A DIFFERENT MODEL SPARK PLUG. THE MANUFACTURER WAS AWARE OF THE FAILURE YET NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WAS 6,000.
Air Bags › Side/Window1 injured
Filed Apr 15, 201120,000 milesOR
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THE REAR SIDE AIR BAG ON THE DRIVER SIDE DEPLOYED ABNORMALLY WHILE THE CONTACT WAS DRIVING. THE VEHICLE WAS INSPECTED BY THE DEALER AND THE DOOR WAS REMOVED BUT THE DEALER COULD NOT PROVIDE A REASON FOR THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 20,000. UPDATED 05/25/11 *BF THE CONSUMER CHECKED THE INJURED BOX. UPDATED 06/06/11
Vehicle Speed Control
Filed Jun 27, 201038,000 milesGA
I HAVE A 2004 FORD THUNDERBIRD. FOR THE SECOND TIME IN THE PAST 8 MONTHS, MY CAR WENT INTO LIMP MODE UNEXPECTEDLY WHILE DRIVING. ON A 50 MILE AN HOUR ROAD, MY CAR SUDDENLY DROPPED TO 20 MPH. I IMMEDIATELY ACTIVATED MY HAZARD LIGHTS, BUT CAME VERY CLOSE TO GETTING REAR ENDED. THE THROTTLE BODIES ON THESE CARS EVIDENTLY GO OUT AN ALARMING RATE. THIS WILL BE THE SECOND TIME I HAVE NARROWLY AVOIDED BEING IN AN ACCIDENT BECAUSE OF THIS PROBLEM. I HAD THE PROBLEM ADDRESSED ONCE ALREADY, AND NOW IT IS HAPPENING ALL OVER AGAIN. *TR
Vehicle Speed Control
Filed Jan 28, 201015,000 milesCA
CAR INTERMITTENTLY GOES INTO SHUT DOWN MODE(DECELERATES, WILL NOT TAKE GAS) DURING DRIVING. THIS HAS HAPPENED WHILE TRYING TO MERGE ONTO A HIGHWAY AND ALMOST RESULTED IN ME BEING REAR NEEDED BY AN TRACTOR TRAILER. THIS IS HAPPENING DURING THE MIDDLE OF HIGHWAY TRAFFIC AND HAS PLACED ME IN SEVER SAFETY SITUATIONS. I AM TOLD BY FORD THIS IS A THROTTLE BODY PROBLEM AND APPARENTLY THIS IS WIDE SPREAD FOR NUMEROUS FORD AUTOMOBILES (ESCAPE, THUNDERBIRD,MUSTANG, LINCOLN, THUNDERBIRD...) OF THE YEARS 2002-2005. FORD NEEDS TO BE HELD TO TASK FOR THIS REPAIR! THIS IS DANGEROUS!!*CW
20 of 34 complaints, reproduced as filed.