TL* THE CONTACT OWNS A 2002 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS CLOSED WITH HIS THUMB INSIDE THE DOOR AND LOCKED INDEPENDENTLY. THE CONTACT WAS UNABLE TO OPEN THE DOOR BY USING THE KEYLESS ENTRY FOB OR BY USING THE KEY TO MANUALLY OPEN THE DOOR. THE DOOR WOULD NOT OPEN FROM THE INSIDE OF THE REAR PASSENGER DOOR. THE DOOR WAS FINALLY OPENED BY ENGAGING THE POWER LOCKS FROM THE DRIVER SIDE INTERIOR DOOR. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
2002 Ford Freestyle
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the latches/locks/linkages. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Latches/Locks/Linkages | 1 | 0 | 0 | 1 |
What owners reported
Newest filingsLatches/Locks/Linkages1 injured
Filed Feb 23, 201155,000 milesIL
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.