2004 Ford Freestar

Fatalities reported

Owners filed 1,227 complaints about this vehicle with federal regulators, most often about the transmission. It has been recalled 5 times.

Not among the Ford Freestar years to avoid. Which Ford Freestar years to avoid →

When it fails
020k40k60k90k120k200k
85,960 milesMedian miles at failure

1,088 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.

Most common 2004 Ford Freestar problems

794 of the 1,227 complaints (65%) are about the transmission.

ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission · transmission479
325
Power Train · transmission263
240
Electrical System62
000
Seats54
000
Structure › Body · body and frame43
101
Power Train › Automatic Transmission › Torque Converter · transmission40
000
Engine37
222
Unknown or Other19
121
Engine and Engine Cooling · engine18
020
Vehicle Speed Control · throttle and acceleration15
100

2004 Ford Freestar transmission problems

65% of all complaints

794 of the 1,227 complaints are about the transmission. This is what owners describe:

  • loses power16% · 131
  • stalls8% · 66
  • drops into neutral8% · 64
  • slips or will not engage a gear7% · 57
  • sets off warning lights on the dash5% · 43
  • jerks, lurches or bucks3% · 26

Share of the 794 transmission complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
84,000 mi
median of 720 reports
Peak year of filing
2010
177 transmission complaints that year
Crashes · fires · injuries
5 · 6 · 6
in these complaints
Recalls on the transmission
“I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas and I heard some crunchy noise is and then nothing no power at all no gears nothing I was dead in the water so I had to get out of the van and push it to the side of the road didn't have reverse didn't have drive didn't have third second or first no gears at all the transmission failed me I could …”
Owner complaint, filed Aug 27, 2024
“The transmission is grinding and popping when shifting gears.Also it has started not moving when I shift it into drive and 3rd and 1st.When I drive it I have to put it in 1st gear and change up to drive and it grinds and pops when giving it gas to go.It comes to a crawl going up hills.Has a big loss of power.The trackshion control light comes on saying it's not working.The electrical is messing up the doors are …”
Owner complaint, filed Jan 18, 2023

Complaints and recalls over time

By year of filing
2003: 0 complaints, 0 about the transmission'032004: 16 complaints, 3 about the transmission2005: 28 complaints, 4 about the transmission'052006: 15 complaints, 3 about the transmission2007: 35 complaints, 16 about the transmission'072008: 103 complaints, 79 about the transmission2009: 171 complaints, 148 about the transmission'092010: 193 complaints, 177 about the transmission2011: 170 complaints, 125 about the transmission'112012: 177 complaints, 92 about the transmission2013: 107 complaints, 47 about the transmission'132014: 50 complaints, 20 about the transmission2015: 38 complaints, 19 about the transmission'152016: 32 complaints, 13 about the transmission2017: 31 complaints, 16 about the transmission'172018: 18 complaints, 9 about the transmission2019: 19 complaints, 10 about the transmission'192020: 7 complaints, 3 about the transmission2021: 7 complaints, 2 about the transmission'212022: 3 complaints, 2 about the transmission2023: 3 complaints, 2 about the transmission'232024: 2 complaints, 2 about the transmission2025: 2 complaints, 2 about the transmission'25Recall 03V457000 (steering)Recall 04V446000 (wheels)Recall 06E056000 (fuel system)Recall 12V006000 (transmission)Recall 13V081000 (seats)NHTSA investigation EQ12010NHTSA investigation PE11039NHTSA investigation PE11033NHTSA investigation PE10033NHTSA investigation EA09016NHTSA investigation PE09033
All complaintsAbout the transmissionRecall (red: the transmission)NHTSA investigation opened

Complaints about the 2004 Freestar peaked in 2010, with 193 filed that year. Owners had filed 560 complaints about the transmission before the first recall that covers it, 12V006000 in January 2012; 234 more have come in since. In 2025 owners filed 2 so far.

5 safety recalls

Part 573 reports
Filed Mar 7, 2013196,667 vehiclesFord Motor Company

Defect. Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Risk. In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy. Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

Power Train › Automatic Transmission12V006000
Filed Jan 9, 2012206,452 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Risk. THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters USA

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Wheels › Hub04V446000
Filed Sep 13, 200434,013 vehiclesFord Motor Company

Defect. CERTAIN MINIVANS MAY HAVE BEEN PRODUCED WITH FRONT WHEEL HUB ASSEMBLIES THAT WERE NOT HEAT TREATED CORRECTLY. THIS CONDITION MAY LEAD TO THE DEVELOPMENT OF SMALL CRACKS IN THE HUB.

Risk. IF THE CRACKS WERE TO PROGRESS, THIS COULD EVENTUALLY RESULT IN WHEEL SEPARATION. WHEEL SEPARATION MAY LEAD TO LOSS OF VEHICLE CONTROL, AND POTENTIALLY RESULT IN A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE FRONT HUB, ROTORS, AND WHEEL BEARINGS. THE RECALL BEGAN SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Steering › Hydraulic Power Assist › Hose, Piping, and Connections03V457000
Filed Nov 6, 200323,996 vehiclesFord Motor Company

Defect. ON CERTAIN MINIVANS, THE POWER STEERING LOW-PRESSURE LINE MAY NOT BE FULLY SEATED AT THE RACK AND PINION STEERING GEAR.

Risk. IF THIS LINE BECOMES DISCONNECTED, IT MAY CREATE THE POTENTIAL FOR FLUID TO COME INTO CONTACT WITH THE EXHAUST SYSTEM, WHICH COULD RESULT IN SMOKE OR FIRE.

Remedy. DEALERS WILL INSPECT THE POWER STEERING LOW-PRESSURE LINE TO ENSURE THAT IT IS SEATED PROPERLY AT THE RACK AND PINION STEERING GEAR. OWNER NOTIFICATION BEGAN NOVEMBER 10, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

All 5 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 8 name the 2004 Freestar.

Stabilus Rear Liftgate Struts FailingInvestigation EQ12010Closed
Opened Sep 28, 2012Closed Dec 31, 2012body and frame

Please see the attached closing resume summary.It has been attached to this document as a PDF.

Corrosion of Third-Row Seat AttachmentEngineering analysis EA12003Closed
Opened Apr 23, 2012Closed May 2, 2013Led to recall 13V081000seats

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West …

Corrosion of Third-Row Seat AttachmentPreliminary evaluation PE11039Closed
Opened Dec 21, 2011Closed Apr 27, 2012door locks and latches

ODI has received 18 complaints on the subject vehicles from the salt belt states that allege severe corrosion at the rear wheel wells.Additionally, ODI identified 4 similar reports from Ford's response to the investigation.Ford submitted a total of 10 reports to ODI (6 of 10 Ford reports are duplicates of ODI reports).The complaints indicated difficulty or inability to latch the rear seat as some of the complaints reported the entire anchor plate completely detached from the vehicle (rear wheel well).The first report of this condition was received in March 2011 and subsequent reporting …

Service Jack FailurePreliminary evaluation PE11033Closed
Opened Sep 13, 2011Closed Dec 7, 2012equipment

The subject vehicles (SV) are all automatic transmission, front wheel drive vehicles with hand actuated mechanical park brakes. The investigation focused on allegations that the service jack failed and caused the vehicles to fall. The subject scissors-type jack appears to fail at the slotted hinge joints where the jack screw is located (bends at mid-point). The failures occur while the jack is in use, and vehicle movement (forward or backward) is typically reported coincident with the failure. Ford reported that most MY 2003 Windstar and all MY 2006-2007 Freestar/Monterey also use the subject …

Engine StallingPreliminary evaluation PE10033Closed
Opened Aug 23, 2010Closed Jul 15, 2011transmission

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light …

Transmission Torque Converter FailureEngineering analysis EA09016Closed
Opened Nov 10, 2009Closed Feb 2, 2012Led to recall 12V006000transmission

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will …

TORQUE CONVERTER OUTPUT SHAFT FAILUREPreliminary evaluation PE09033Closed
Opened Jul 15, 2009Closed Nov 17, 2009transmission

Odi has received 227 owner complaints alleging a sudden and unexpected loss of motive power due to an internal transmission failure in the subject vehicles.of those complaints, 124 can be attributed to the torque converter output shaft splines stripping causing a sudden loss of power to the drivetrain.the remaining 103 complaints experienced a loss of motive power but the specific internal failure cause within the transmission is not known.odi has upgraded the investigation to an engineering analysis (ea09-016) to continue its assessment of the scope, frequency and safety-related consequences …

Engine stallingDefect petition DP09004Closed
Opened Jun 4, 2009Closed Sep 7, 2010transmission

On May 6, 2009, NHTSA received a request for a hearing through Title 49 of the United States Code, Chapter 301, Motor Vehicle Safety, Part 557. the request was in reference to vehicle owner complaint, 10266067, filed with NHTSA on April 20, 2009, which described a problem with engine stall in a model year (MY) 2004 Ford Freestar minivan due to water entering the PCM.Part 557 of Title 49 of the Code of Federal Regulations establishes procedures for holding a hearing to determine whether a manufacturer has reasonably met its obligation to notify owners of a safety related defect.Because a …

Technical service bulletins

64 on file

Repair instructions the manufacturer sent its dealers for the 2004 Freestar. Not recalls: the fix is usually free only while the car is under warranty.

electrical system 16brakes 9transmission 6visibility 6engine 4seats 4steering 3equipment 3
05145Service Bulletin/Repair InstructionsOct 11, 2005transmission

ERRATIC FLUID LEVEL READING ON TRANSAXLE DIPSTICK-LEAKS-4F50N, AX4N, AX4S TRANSAXLE. *SC

0598Service Bulletin/Repair InstructionsJan 1, 2005transmission

A BROKEN OUTER C/V JOINT ON VEHICLES BUILT BEFORE 5/1/2005. *TT

042107Service Bulletin/Repair InstructionsDec 13, 2004transmission

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

04217Service Bulletin/Repair InstructionsNov 1, 2004transmission

GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT

041512Service Bulletin/Repair InstructionsSep 6, 2004transmission

4F50N TRANSAXLE NO 1-2 UPSHIFT AND DIAGNOSITC TROUBLE CODE P0732. *TT

17358Service Bulletin/Repair InstructionsAug 1, 2004transmission

GROAN/BUZZ/VIBRATION WHEN THE GEAR SELECTOR IS IN PARK WITH THE VEHICLE PARKED ON AN INCLINE. *TT THIS BULLETIN UPDATES PREVIOUS BULLETIN 17358, DATED 11/01/2003 TO INCLUDE 2005 MODELS. *TT

What owners reported

Newest filings
Power Train
Filed Jul 11, 2025104,000 milesKY

The contact owns a 2004 Ford Freestar. The contact stated while driving at approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the residence. An independent mechanic diagnosed that the torque converter and the transmission needed to be replaced. The contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Power Train
Filed Jul 7, 2025CO

Flashing! With gear around it and car will not operate correctly i.e. no power very slow acceleration and lacking ability to change gears.

Power Train
Filed Aug 27, 2024AZ

I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas and I heard some crunchy noise is and then nothing no power at all no gears nothing I was dead in the water so I had to get out of the van and push it to the side of the road didn't have reverse didn't have drive didn't have third second or first no gears at all the transmission failed me I could have been in a very bad accident and hurt it just came out of nowhere there was no signs of anything wrong with the van and then this happens.

Power Train
Filed Mar 18, 2024MD

My son was driving down Rt 81 when the transmission stopped working Your vehicle was running fine but would not go had to drift off the highway she avoid getting hit I had to tow the van home we’re it’s still parked

Power Train
Filed Oct 3, 2023250,000 milesFL

The contact owns a 2004 Ford Freestar. The contact stated that while driving at various speeds the vehicle would not properly accelerate and would hesitate to accelerate and the check engine warning light would remain illuminated. The vehicle was taken to the local mechanic who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted and informed that the VIN was not included in the NHTSA Campaign Number: 12V006000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The VIN was not available. The failure mileage was 250,000.

Engine
Filed Feb 16, 2023PR

Conducía mi vehículo y la trasmisión quedó en neutro en una entrada y no pude estacionarme Y no volvió arrancar Solo coje la reversa I was driving my vehicle and the transmission was neutral in a driveway and I couldn't park And did not start again Just take the reverse

Power Train
Filed Jan 18, 2023TN

The transmission is grinding and popping when shifting gears.Also it has started not moving when I shift it into drive and 3rd and 1st.When I drive it I have to put it in 1st gear and change up to drive and it grinds and pops when giving it gas to go.It comes to a crawl going up hills.Has a big loss of power.The trackshion control light comes on saying it's not working.The electrical is messing up the doors are opening up when they are not supposed to going down road.It tells me that different doors are open when there not keeping the lights on in the van running down the battery.

Unknown or Other
Filed Aug 8, 2022IN

I just purchased the vehicle used and recently discovered there was a recall on these vehicles. The vehicle I purchased keeps stalling and is not getting any power. I’ve had the vehicle checked by the car lot and they say there is nothing wrong.. the vehicle died out on me already twice while I was driving.

Power Train
Filed Apr 5, 2022158,000 milesCA

The contact owns a 2004 Ford Freestar. The contact stated while driving approximately 55 MPH, the vehicle started losing motive power. The contact depressed the accelerator and the vehicle continued to slow as the RPM was rising. The contact did not notice any warning lights illuminated. The contact pulled safely off the road and turned the vehicle off. The vehicle was restarted however, failed to shift into higher gears while attempting to reach highway speeds. The contact drove the vehicle to her residence. The vehicle was not taken to be diagnosed or repaired. The contact researched online and found NHTSA Campaign Number: 12V006000 (Power Train) which she linked to the failure. The manufacturer had not been informed of the failure. The failure mileage was 158,000.

Power Train
Filed Mar 1, 2022FL

Transmission slip , leaks , loosing ofpower, shakes from 45 mph to 55 mph , mechanic shop says it is the Torque Converter that is malfunction.

Power Train
Filed Nov 27, 2021OK

The van has less than 49k miles on it and the reverse has not worked but it will drive forward. Others have had this issue as well.

Engine
Filed Nov 17, 202138,000 milesGA

The contact owns a 2004 Ford Freestar. The contact stated while driving 35 MPH, the vehicle began to stall. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and drive to his destination. The contact took the vehicle to an independent mechanic and was informed that the computer needed to be dried off. The vehicle was repaired but continued to experience failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated he had experienced the failure several times. The manufacturer had not been informed of the failure. The failure mileage was approximately 38,000.

Seats
Filed Jun 29, 2021150,000 milesOH

The contact owns a 2004 Ford Freestar. The contact stated that the third-row seat floorboard was corroded with several holes. The TPMS warning light was illuminated. The contact received notification of NHTSA campaign number: 13V081000 (Seats) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle due to part availability issues. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect. (RECALL REMEDY INCIDENT) TS

Power Train
Filed Mar 29, 2021100,000 milesNJ

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN PLACING THE VEHICLE INTO ANY GEAR, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT CALLED ALL AMERICAN FORD OF HACKENSACK (520 RIVER ST, HACKENSACK, NJ 07601) WHERE HE WAS GIVEN A DIAGNOSTIC FEE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Electrical System
Filed Mar 14, 2021160,000 milesOR

I READ THE RECALLS FOR 2004 FORD FREE STAR TRANSMISSIONS AND MY VAN WITHOUT WARNING JUST QUIT WORKING IN THE MIDDLE OF THE ROAD WHILE I WAS DRIVING. I COULD GET IT TO START BACK UP FOR A SECOND TO MOVE IT TO THE SIDE OF THE ROAD, BUT IT WOULDN'T START AFTER THAT.

Electrical System
Filed Feb 18, 2021PA

PCM HAS ISSUES DO TO MOISTURE WHICH AFFECTS ELECTRICAL SLIPPING GEARS ABS SENSOR PROBLEM POWER STEERING ISSUES AND TCM AND THIS VEHICLE HAS ALL SAFETY PROBLEMS ACCORDING TO RECALLS NONE OF IT WAS FIXED BECAUSE FORD SAYS YOUR VIN NUMBER IS NOT ON LIST.

Unknown or OtherFire
Filed Jan 23, 202120 milesIN

I JUST CAME ACROSS THIS WEBSITE AND WISH I WROTE THIS A YEAR AGO BECAUSE I WOULD HAVE MADE A COMPLAINT THEN. I HAVE HAD MANY ISSUES WITH THE LIGHTS FLICKERING, COMING ON AUTOMATICALLY WHEN IT RAINS, MY INTERIOR LIGHTS STAYING ON AND ACTUALLY CATCHING FIRE BECAUSE IT HAD GOTTEN SO HOT. MY RADIO USED TO TURN ON BY ITSELF OR NOT TURN ON AT ALL, WHICH HAS NOW BEEN REPLACED. MY VAN HAS LITERALLY DIED ON ME WHILE DRIVING MORE OFTEN AT TIMES WHEN I'M MAKING A TURN OR SLIGHTLY MOVING MY STEERING WHEEL. HAS ALMOST CAUSED A FEW ACCIDENTS BECAUSE IT SHUTS OFF WITHOUT WARNING. MY VAN WILL USUALLY HAVE A HIGHER RPM WHEN IT'S RUNNING IN PARK OR WITH FOOT ON BREAK(WAITING AT A RED LIGHT). THEN SUDDENLY THE RPMS DROP AND FLUCTUATE HIGH AND LOW AND SHUT THE ENGINE OFF. MY TRANSMISSION IS ALSO STARTING TO FAIL BY NOT SHIFTING PROPERLY. USUALLY INTO SECOND GEAR. THE INDICATOR LAMP LIGHT FLASHES WITH MEANS ERROR WITH THE TRANSMISSION. THAT IS MOST LIKELY DUE TO THE POWER TRAIN AUTOMATIC TRANSMISSION TORQUE CONVERTER GETTING WET OR IT IS POWERTRAIN AUTOMATIC TRANSMISSION. ALSO HAVE ISSUES WITH MY MY POWER STEERING THE WHEEL KNOCKS AND SORTA LOCKS UP AT TIMES , FLUIDS HAVE BEEN CHECKED AND WERE PERFECT. I BELIEVE THAT IT'S ASSOCIATED WITH THE STEERING HYDRAULIC SYSTEM FAILURE.

Structure › Body
Filed Dec 3, 2020180,000 milesOH

THE PART THAT HAS THE CLIP FOR BACK SEAT FELL OUT AND NOW THERE IS A 5 BY 5 INCH HOLE GOING INTO THE WHEEL WELL AND THE SEAT HAS NOTHING TO CLIP ONTO AND BE SECURE, THIS WAS RECALLED IN THIS MODEL

Power Train
Filed Sep 29, 2020150,000 milesNY

THE VEHICLE WAS IN MOTION ON A HIGHWAY AT A SPEED OF 55 MPH WHEN IT HAD INSTANT TRANSMISSION FAILURE. PULLED OVER TO THE SIDE OF THE ROAD. VEHICLE WOULDN/T MOVE IN ANY DIRECTION OR GEAR. TRANSMISSION WAS IN PROPER FLUID LEVEL RANGE.

Service Brakes
Filed Aug 8, 2020230,000 milesGA

DRIVING DOWN RD N IT FELT AS IF SOMEONE WAS PUSHING BREAK WHILE I WAS SMASHING GAS PEDAL . LOST ALL FIRE TO CAR WOULDN'T GO NO WHERE. I WAS ON A COUNTRY RD GOING UPHILL. IT SPOTS N SPUTTER N JERKS REAL HARD GOING UP HILL LIKE MY TRANSMISSION GOING BAD BUT MOTOR SOUNDS GOOD SO I HAVE NO CLUE..

Power Train
Filed Aug 5, 2020100,000 milesMO

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MILES PER HOUR WHEN ALL OF A SUDDEN MY RPMS SHOT UP BUT I HAD NO ACCELERATION IT DID THIS WITHOUT WARNING I MANAGED TO GET OVER TO THE SIDE OF THE ROAD, AND I WAS GOING TO CHECK TRANSMISSION FLUID BUT WHEN I PULLED THE DIPSTICK OUT FLUID SHOT OUT THE DIPSTICK HOLE. I WAS ABLE TO WALK TO A STORE & BUY TRANSMISSION FLUID THAT I ADDED. I WAITED A BIT THEN TRIED DRIVE, REVERSE, LOW GEAR, BUT NOTHING. HAD TO CALL A TOW TRUCK

Engine
Filed Apr 30, 2020116,000 milesKS

TORQUE CONVERTOR DEFECTIVE IN SIMILAR FORD FREESTAR MODELS EDDY'S FORD DEALERSHIP SOLD RECALL VEHICLE AS IS AGAINST STATE & FEDERAL LAWS AND LIED TO DISABLED VETERANS ABOUT REPLACING THE DEFECTIVE TORQUE CONVERTER AFTER DISCOVERY OF RECALL CAUSED PISTON HOLE ENGINE BLOCK AND TRANSMISSION DAMAGE CUTTING OUT NEAR DANGEROUS BRIDGE INTERSECTION.

Steering
Filed Mar 4, 2020127,000 milesPA

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND STARTED PULLING TO THE RIGHT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THE SUBFRAME OF THE FRONT END WAS FRACTURED AND THAT AN ALIGNMENT COULD NOT BE PERFORMED. RAY PRICE MT. POCONO FORD LOCATED AT (2971 PA-940, MT POCONO, PA 18344), WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,000.

Power Train
Filed Jan 14, 2020200,566 milesOR

MY FIANCE WAS DRIVING TO WORK WHEN SHE HEARD A CLICKING NOISE THEN A LOUD BANG COME FROM THE TRANSMISSION, SHE LOST ALL POWER, IF SHE HADN'T RESPONDED TO THE SITUATION AND TURN IMMEDIATELY INTO A CHURCH DRIVEWAY SHE WOULD HAVE BEEN REAR ENDED! THE VAN WAS IN MOTION DRIVING SOUTHBOUND ON 257TH ST IN THE CITY OF GRESHAM. I WAS JUST NOW RESEARCHING THE VAN AND SAW FORD RECALLED 200,000 OF THIS YEAR'S VAN DEW TO A FAULTY TORQUE CONVERTER AND OTHER ISSUES WITH THE TRANSMISSION

Fuel/Propulsion System
Filed Dec 20, 2019PA

I HAVE SPENT SO MUCH MONEY IN THIS VAN THAT I WOULD LIKE TO REPORT THESE ISSUES TO YOU FIRST IT WAS THE FUEL FILTER AND NOW IT'S THE TRANSMISSION I KEEP THE MAINTENANCE UP AND THINGS STILL GO WRONG

Seats
Filed Nov 8, 2019161,000 milesKY

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ADJUSTING THE THIRD ROW SEAT, IT DETACHED DUE TO CORROSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. TRI COUNTY FORD (032 COMMERCE PKWY, LA GRANGE, KY 40031, (866) 417-0262) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 161,000. *DL

Electrical System
Filed Oct 23, 201945,000 milesFL

2004 FORD FREESTAR NOW.MILES 59000 PROBLEMS STARTED AROUND 45.000 MILES STARTED IN 2007 WITH BATTERY DEAD IF CAR STAT A MONTH STARTTED IN 2008 RIGHT AND LEFT LOW AND HIGH BEAM. HEAD LAMP CONNECTOR KEEP MELTING/ BURNING UP THE GROUND WIRE TRANSMISSION MAKING CLICKING NOISE IN FORWARD AND REVERSE TRANSMISSION FLUID IS DARK BROWN DOOR LOCK DONT ALWAYS UNLOCK OR LOCK ON SIDE DOOR LEFT AND RIGHT SIDE WING WINDOWS IN BACK OPEN. BUT DONT CLOSE ON LEFT AND RIGHT PROBLEMS ALL HAPPEN. IF STSTIONARY OR IN MOTION CITY STREET OR HIGHWAY I HAVE. TAKE PICKS LATER .NOT BY THE CAR AT THE MOMENT .

Power Train
Filed Sep 11, 2019175,000 milesIN

WE WERE DRIVING ON A 4 LANE ROAD AND MY 2004 FORD FREESTAR LOST ALL POWER TO THE TRANSMISSION. IT WOULD NOT GO IN ANY GEAR. DRN31 NOTHING JUST REVS UP! WE ALSO HAD THIS PROBLEM A YEAR AGO AND I FLUSHED THE TRANS AND IT SEEMED TO WORK UNTIL NOW. ALL FLUIDS WERE FINE ON THE VEHICLE AND LINKAGE IS ATTACHED. IT SHOWS NO RECALLS ON THIS VAN AND I DISAGREE AS I CAN SEE ONE. THANK GOODNESS MY KIDS WERE NOT HURT AS THIS COULD HAVE BEEN WORSE

Power Train
Filed Sep 4, 2019190,000 milesMI

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS WHILE IN A PARKING LOT. ALSO, THE POWER TRAIN INDICATOR ILLUMINATED INTERMITTENTLY AND THEN REMAINED ILLUMINATED. THE CONTACT CALLED HART FORD LINCOLN AT 989-275-8922 (LOCATED AT 117 LAKE ST, ROSCOMMON, MI 48653) AND WAS INFORMED TO CALL THE NHTSA OR THE MANUFACTURER TO RE-OPEN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. *TR

Engine
Filed Aug 12, 2019118,000 milesNJ

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK AND STALLED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, AND WAITED A COUPLE OF MINUTES. ONCE RESTARTED, THE VEHICLE RAN FOR APPROXIMATELY THREE MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Structure › Body › Door
Filed Jul 25, 2019150,000 milesSC

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE ELECTRIC SLIDING DOORS WOULD NOT CLOSE PROPERLY AND WOULD RANDOMLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DICK SMITH FORD, 7201 GARNERS FERRY RD, COLUMBIA, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE PASSENGER SIDE DOOR WAS PREVIOUSLY SERVICED FOR THE FAILURE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.

Suspension
Filed Jun 17, 2019212,000 milesOH

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE CONTROL ARM WAS PROTRUDING THROUGH THE FRAME AND CREATED A HOLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 212,000. *BF CONSUMER STATED TRANSMISSION JUST STARTED TO SLIP AND MAKES A THUD SOMETIMES SLIPS BAD. CONSUMER HAS CHANGED THE TRANSMISSION OIL AND FILTERS.*JB

Power Train
Filed May 11, 2019139 milesNY

1 MINUTES AFTER YOU START DRIVING IT LOSE POWER

Power Train
Filed Mar 27, 2019MD

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) DID NOT REPAIR THE VEHICLE AND WAS NOT PROVIDED WITHIN A REASONABLE TIME FRAME. THE CONTACT WAITED FOR MONTHS TO RECEIVE THE PART FROM THE MANUFACTURER WHILE THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER WITHOUT WARNING. THE PART WAS RECEIVED THREE MONTHS LATER. ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) PERFORMED THE RECALL REPAIR, BUT THE FAILURE RECURRED MONTHS LATER. THE DEALER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Power Train
Filed Mar 18, 2019175,000 milesCA

[XXX] 2004 FORD FREESTAR HAS A TORQUE CONVERTER RECALL WHICH MAY CAUSE THE VEHILE TO STALL AT SUDDENLY WITHOUT WARNING. AS I WAS DRIVING FREEWAY SPEEDS THE VAN SUDDENLY LOST POWER AS I WAS IN THE #3 LANE ON THE BAY BRIDGE. WITH THAT BEING SAID, I TRIED TO GET TO THE SAFEST LOCATION POSSIBLE. THEN HAD IT TOWED TO MICHAEL STEAD FORD AND THE DIAGNOSIS STATES THAT THE TORQUE CONVERTER DOESN'T RESOLVE THE ISSUE. WITH THE SUDDEN LOSS OF POWER AND FAILURE OF THE TORQUE CONVERTER IT LEAD TO ADDITIONAL PARTS TO BE DAMAGED AND FORD MOTOR COMPANY WONT COVER THE DAMAGE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Suspension
Filed Mar 18, 2019270,000 milesAR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION DID NOT FUNCTION PROPERLY. THE LEVER WAS HEAVY AND BECAME STUCK BEFORE SWITCHING INTO GEAR. SOMETIMES, THE VEHICLE HESITATED AND MADE AN ABNORMAL WHINING SOUND. ALSO, THE AXLES MADE A CRUNCHING AND GRINDING SOUND WHENEVER THE VEHICLE MADE A TURN. THE TRANSAXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC DID NOT HAVE THE EQUIPMENT TO REPAIR THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE CBS AXLES NEEDED TO BE REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 270,000. ..*BF CONSUMER TOOK THE VEHICLE TO THE TRANSMISSION SHOP AND WAS TOLD THE SUDDEN POWER COULD BE TORQUE CONVERTER BUT NEEDS TO CHECKED. COMMON FAILED TRANSMISSION ERROR.*JB

Power Train
Filed Mar 15, 2019157,000 milesID

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ACCELERATION AND DID NOT MOVE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT WATER ENTERED THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS REPAIRED 45 DAYS EARLIER BY THE SAME INDEPENDENT MECHANIC FOR COOLANT LEAKING INTO THE TRANSMISSION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Engine
Filed Mar 14, 201995,387 milesMI

WAS DRIVING AND MY TACH METER WAS GOING ALL OVER 3 4 LOST ALL POWER WHILE DRIVING DOWN THE RD. ALSO TRAC CONTROL IS ALWAYS OFF GOES ON AND OFF

Power Train
Filed Mar 4, 2019GA

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO MOVE FORWARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT WAS ABLE TO DRIVE OFF OF THE ROADWAY AND INTO A PARKING LOT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT OPERATE IN THE FORWARD GEAR; HOWEVER, THE REVERSE GEAR WORKED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V066000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Feb 26, 2019206,000 milesFL

DRIVING I-95 AT 70 MPH . VAN S TACH RACED TO 3K ENGINE SEEM TO LOOSE POWER. HAD VAN CHECKED OUT SAID IT WAS TORQUE CONVERTER. THIS IS A KNOWN REOCCURRING PROBLEM TOLD TO ME BY THE CAR TECH. HOW CAN A PROBLEM SO BIG AND DANGEROUS BE FIXED SUCH AS FAULTY CONVERTERS.WHAT CAN ONE DO.

Unknown or Other
Filed Feb 23, 2019138,000 milesTN

TAKATA RECALL: I HAD THE TORQUE CONVERTER REPLACED, PER RECALL IN 2013 OR 2014, WHEN I LOST POWER IN MY VAN WHILE DRIVING ON THE HIGHWAY IN WA STATE. I BELIEVE MY VAN HAD ABOUT 70,000 MILES AT THAT TIME. I HAVE SINCE MOVED TO TENNESSEE. YESTERDAY, I WHILE DRIVING, VAN DIED AT A STOP SIGN, WHILE MOVING ON THE STREET, TURNING A CORNER, AND THEN WHILE DRIVING, LURCHING FORWARD BEFORE DYING. IT WOULD START, DRIVE A WHILE, THEN DIE AGAIN. I HAD IT TOWED TO A SHOP, WHERE THEY SAY THE NEW TORQUE CONVERTER IS "SHOT" AND TOOK OUT MY TRANSMISSION. IT WILL COST ME $2300-4000 TO REPLACE THE TRANSMISSION. FORD EMPLOYEE LOOKED UP MY VIN # AND SAID IM NOT PART OF A "RECALL" FOR BAD REPLACEMENT TORQUE CONVERTERS, BUT HOW CAN A TORQUE CONVERTER GO BAD....THAT BAD!! IN 5 YEARS... AND 59,000 MILES? MY VAN NOW HAS 138,000 MILES ON IT.

Power Train
Filed Feb 21, 2019VA

TORQUE CONVERTER OUTPUT SHAFT FAILURE THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL, RESULTING IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING. VEHICLE WAS IN MOTION AND JUST STOPPED WORKING ON CITY STREET.

Power Train
Filed Feb 15, 201953,535 milesNC

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. AFTER SWITCHING FROM REVERSE INTO DRIVE, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CLASSIC FORD OF SMITHFIELD (1698 E. BOOKER DAIRY RD, SMITHFIELD, NC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 53,535. THE VIN WAS INVALID.

Power Train
Filed Nov 16, 2018126,000 milesPA

TORQUE CONVERTER OUTPUT SHAFT ,,,, NO WAY FOR MOTOR TO ENGAGE THE TRANSMISSION ,, VAN ENGINE RUNS BUT NO POWER TO TRANSMISSION TO MOVE THE DRIVE TRAIN OF VAN ... DRIVING ON THE HIGHWAY ,, TAKE EXIT STOP FOR RED LIGHT , LIGHT TURNS GREEN PRESS GAS PEDAL ENGINE REVS UP BUT NO POWER TO TRANSMISSION TO MOVE FORWARD ... SETTING IN MIDDLE OF TRAFFIC STRANDED ,,, CARS TRUCKS ZOOMING BY ,,, TERRIBLE PREDICAMENT...

Seats
Filed Oct 25, 2018168,867 milesKY

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE BACK SEAT NEAR THE REAR WHEEL WELL BECAME DETACHED AND THE CONTACT SMELLED AN EXHAUST ODOR. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,867.

Seats
Filed Sep 13, 201875,000 milesOH

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE REVERSING INTO THE GARAGE, THE VEHICLE FAILED TO GO FORWARD OR BACKWARD. THE CONTACT NOTICED A PILE OF RUST ON THE GROUND AND REALIZED THAT THE REAR OF THE VEHICLE WAS ENTIRELY CORRODED. THE VEHICLE WAS TAKEN TO LIBERTY FORD OF MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137, (216) 662-3673) WHERE IT WAS DIAGNOSED THAT THE THIRD ROW SEAT LATCH STRIKER MOUNTING BRACKETS WERE CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Seats
Filed Sep 11, 2018142,019 milesKY

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE CLEANING THE VEHICLE, THE CONTACT FOUND THAT THE REAR WHEEL WELL AND THE THIRD ROW SEAT LATCH THAT WAS ATTACHED TO THE VEHICLE'S SUBFRAME WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 142,019.

Engine
Filed Sep 8, 2018168,000 milesFL

MY 2004 FREESTAR OVERHEATS AFTER 70 MPH. REPLACED THERMOSTAT AND FANS. DOES THIS WITH AC TURNED OFF. I TURN TO HEAT ON TO COOL IT DONE. I DROVE 2100 MILES WITH WINDOWS DOWN. THIS HAPPENS ON THE HIGHWAY AND GOING UP LONG STEEP GRADE.

Power Train
Filed Jul 6, 2018150,449 milesCO

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS IN FIRST GEAR, IT HESITATED WITHOUT WARNING WHEN ACCELERATING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,449.

Power Train
Filed Jul 2, 2018160,000 milesOH

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. INTERSTATE FORD (125 ALEXANDERSVILLE RD, MIAMISBURG, OH) STATED THAT THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 160,000.

Complaints 1-50 of 1,227, newest first, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
200764210Routine
2006356340Above average
2005886420Above average
2004 — this page1,2275141Fatalities reported

Compare every Freestar year →

2004 Ford Freestar: questions buyers ask

Is the 2004 Ford Freestar a good car?

It is not among the Freestar years to avoid. Owners filed 1,227 complaints, against about 621 for a typical Freestar year. The most common complaint is about the transmission (65%).

What is the most common problem with the 2004 Ford Freestar?

The transmission: 794 of the 1,227 complaints (65%) are about it. Owners most often say it loses power (16%), stalls (8%) and drops into neutral (8%). The typical report comes at 84,000 miles.

How many recalls does the 2004 Ford Freestar have?

5 safety recalls on file with NHTSA, the most recent filed Mar 7, 2013. The largest, 12V006000, covered 206,452 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2004 Ford Freestar problems start?

Half of the complaints that record an odometer reading came in before 85,960 miles. For the transmission the midpoint is 84,000 miles.

Has NHTSA investigated the 2004 Ford Freestar?

Yes, 8 times. The latest, EQ12010 ("Stabilus Rear Liftgate Struts Failing"), was opened Sep 28, 2012 and closed Dec 31, 2012.

Are there service bulletins for the 2004 Ford Freestar?

The manufacturer filed 64 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (16), the brakes (9) and the transmission (6). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 7, 2013. Source: NHTSA Office of Defects Investigation.