2007 Ford Freestar

Routine

Owners filed 64 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 2 times.

When it fails
020k40k60k90k120k200k
91,250 milesMedian miles at failure

55 complaints record an odometer reading. Failures cluster around 90,000105,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Power Train23
000
Vehicle Speed Control8
000
Power Train › Automatic Transmission7
001
Engine4
000
Electrical System4
010
Structure › Body3
000
Power Train › Automatic Transmission › Torque Converter3
000
Engine and Engine Cooling3
000
Seats2
000
Unknown or Other1
000

2 safety recalls

Part 573 reports
Seats13V081000
Filed Mar 7, 2013196,667 vehiclesFord Motor Company

Defect. Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Risk. In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy. Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters Usa

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

What owners reported

Newest filings
Seats
Filed Sep 23, 2024KY

The contact owns a 2007 Ford Freestar. The contact received notification of NHTSA Campaign Number: 13V081000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

Seats
Filed Apr 25, 2022100,000 milesOH

The contact owns a 2007 Ford Freestar. The contact stated that he discovered two large holes located on both sides of the third-row seats. The contact stated that the holes were located at the seat anchors; the structural degradation at the seat anchor were mounted to the rear wheel wells. The contact then discovered that his vehicle was placed under NHTSA Campaign Number: 13V081000 (Seats). The contact then notified the dealer and was informed that the part to repair the vehicle was not available and also that the corrosion on the vehicle was too severe to complete the repair. The manufacturer was also notified of the failure and referred the contact to the Better Business Bureau for further assistance. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 100,000. Parts distribution disconnect.

Electrical SystemFire
Filed Dec 22, 201868,000 milesFL

PASSENGER SIDE MIRROR BURNED, SMOLDERED WITH A GREAT DEAL OF SMOKE. COULD SEE ORANGE GLOW BEHIND THE MIRROR. SMELLED LIKE AN ELECTRICAL BURN. CAR WAS PARKED, NO KEY IN IGNITION, HAPPENED RIGHT AFTER UNLOCKING CAR WITH KEY FOB.

Power Train
Filed Sep 5, 201857,000 milesGA

TORQUE CONVERTER IS SHOWING SIGNS OF FAILURE WITH VAN A LESS THAN 50K MILES. A TRANSMISSION FLUSH AND SERVICE INCLUDING FORD'S FRICTION MODIFIER DID NOT FIX.

Engine
Filed Aug 2, 201889,000 milesAL

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AS THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 89,000. *JS

Seats › Mid/Rear Assembly
Filed Jul 5, 2018150,000 milesNE

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE THE VEHICLE WAS BEING REVERSED WITH PASSENGERS SEATED IN THE THIRD ROW, THE THIRD ROW SEAT ATTACHMENT BOLT FRACTURED. THE CONTACT STATED THAT THE SEAT SHIFTED AND WAS NO LONGER SECURELY FASTENED TO THE SUBFRAME OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Unknown or Other
Filed Mar 19, 2018MA

I HAVE A 2007 FORD FREESTAR SE. VIN# [XXX]. AT 102,296 MILES THE TRANSMISSION FAILED. I WAS DRIVING IT ON A SIDE STREET AT APPROXIMATELY 15 MILES PER HOUR. I WAS ACCELERATING FROM A STOP SIGN, WHEN THE TRANSMISSION APPEARED TO SLIP INTO NEUTRAL. I LOOKED AND IT WAS STILL IN DRIVE, I TRIED DOWNSHIFTING, PUTTING IT INTO NEUTRAL AND BACK INTO DRIVE AND NOTHING WORKED. I COASTED TO THE SIDE OF THE ROAD AND PUT IT INTO PARK. THAT APPEARED TO WORK. I THEN TRIED USING REVERSE AND IT DID NOT ENGAGE. I THEN TRIED ALL GEARS AND NOTHING HAPPENED. I THEN HAD THE VEHICLE TOWED TO MY HOUSE. I LET IT COOL DOWN AND IT STILL DID NOT WORK. THE TRANSMISSION FLUID IS A CLEAN PINK AND SMELLS BRAND NEW. I PROCEEDED TO DO ONLINE RESEARCH TO DETERMINE THE PROBLEM AND IF IT CAN BE EASILY REPAIRED, WHAT I FOUND WAS VERY INTERESTING. IT WAS A VERY COMMON PROBLEM OCCURRING AROUND 103,000 MILES. MANY (HUNDREDS IF NOT THOUSANDS OF PEOPLE HAD THE SAME ISSUE WITH THIS VEHICLE SPANNING SEVERAL YEARS, MOST NOTABLY FROM 2004 THROUGH 2006. THERE WAS A RECALL ISSUED FOR THOSE YEARS. THERE WAS NOT, HOWEVER, A RECALL FOR THE 2007 MODEL YEAR. THERE ARE NUMEROUS PEOPLE WITH THIS YEAR AND PROBLEM AS WELL. I AM CURIOUS AS TO WHY THE 2007 MODEL YEAR WAS NOT INCLUDED WHEN IT OBVIOUSLY SUFFERS THE SAME ISSUE.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Dec 27, 2017141,000 milesOH

"TAKATA RECALL" WHILE DRIVING MY VAN I LOST TO GO TO THE BANK, WHEN I WENT TO PUT MY FOOT ON THE GAS PEDAL IT WOULD NOT GO. THERE WAS NO MOVEMENT. IT MADE THIS FUNNY SOUND UNDER THE HOOD. I HAD NO WARNING, IT SHIFTED GEARS, MY HUSBAND EVEN PLUGGED IN THE CODE READER AND NOTHING CAME UP. AS WE ARE LOOKING INTO THE ISSUE THE TORKE CONVERTER WENT OUT IN THE TRANSMISSION. SO NOW THIS NEEDS TO BE REPLACED. WE WE'RE ON A IT STREET AT A STOP LIGHT GETTING READY TO MAKE A LEFT HAND TURN.

Power Train
Filed Nov 21, 2017152,000 milesTN

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 25 MPH, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT HEARD A RATTLING NOISE UNDER THE HOOD. THE CONTACT STATED THAT THE RATTLING NOISE SEIZED ONCE THE SPEED WAS REDUCED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HOMER SKELTON FORD OF MILLINGTON (9030 US-51, MILLINGTON, TN 38053 (901) 873-3673) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

Power Train
Filed Jul 19, 2017MI

NOISE FROM THE TRANSMISSION. CAR WILL SURGE JUMP WHILE IN GEAR.MY CAR ONLY HAS 48000 MILES

Structure › Body
Filed Apr 20, 2017120,000 milesIN

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE REAR QUARTER PANELS ON THE VEHICLE WERE RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.

Air BagsCrash
Filed Mar 16, 2017FL

HAD ACCIDENT AND SEATBELT BROKE AND FRONT AIR BAGS DID NOT EMPLOY ON ICY ROAD

Structure › Body
Filed Aug 2, 2016142,900 milesIL

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE WHEELS SEIZED WHILE DRIVING, WHICH RESULTED IN A LOSS OF CONTROL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,900.

Power Train
Filed Jul 7, 2016103,000 milesTN

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE DEPRESSING THE ACCELERATOR PEDAL AT ANY SPEED, THE VEHICLE DID NOT RESPOND AND A WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

Power Train
Filed Jun 3, 2016140,000 milesPA

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Power Train
Filed Apr 7, 201677,835 milesWI

TRANSMISSION JUST STOPPED WORKING WITH ROUGHLY 77,835 MILES, IN A STATIONARY MODE PARKED. FORD TRANSMISSION THEY PUT IN HAD A BETTER WARRANTY THAN ON THE NEW CAR.

Power Train
Filed Dec 16, 201570,000 milesMI

WHEN I TOUCHED THE TRANSMISSION GEAR SHIFT ONE MORNING, THE CAR BEGAN ROLLING DOWN MY DRIVEWAY & ROLLED INTO THE STREET. I HAD A HARD TIME STOPPING THE VEHICLE BECAUSE THE ENGINE WAS NOT YET RUNNING & THE POWER BRAKES WERE NOT ON. THE GEAR SHIFT LEVER WOULD NOT HOLD IN PARK OR ANY OF THE OTHER GEARS. I HAD THE VEHICLE TOWED TO A TRANSMISSION REPAIR SHOP. WHEN I TOLD THE MECHANIC WHAT HAD HAPPENED, HE SAID IT WAS THE TRANSMISSION TORQUE CONVERTER & SAID, "THIS IS A COMMON PROBLEM WITH THIS VEHICLE." "I HAVE REPLACED HUNDREDS OF THEM OVER THE YEARS. OTHER INDEPENDENT TRANSMISSION REPAIR SHOPS HAVE SAID THE SAME THING. WHEN I ASKED THE CLERK AT THE LOCAL FORD DEALER PARTS DEPT., THEY WOULD NOT TELL ME HOW MANY OF THE TORQUE CONVERTERS THEY HAVE REPLACED. NOR COULD I GET ANY INFORMATION FROM THEIR TRANSMISSION REPAIR MECHANICS. MY INDEPENDENT MECHANIC DID SHOW ME THE DEFECTIVE PART OF MY TRANSMISSION & DEMONSTRATED HOW THE SPLINE IN THE CONVERTER HAD WORN OUT BECAUSE IT WAS NOT PROPER HEAT TREATED FOR PROPER HARDENING & THUS THE PART MALFUNCTIONED. NEEDLESS TO SAY, THE PUMP SHAFT GEAR WHICH INSERTS ITSELF IN THE SPLINE DOES NOT HAVE THIS MALFUNCTION. THEREFORE, ANY TRANSMISSION MECHANIC OR LAYMEN CAN ONLY COME TO THE CONCLUSION THAT THIS PART #06050700015 IS A DEFECTIVE PART & SHOULD HAVE BEEN RECALLED. THIS MALFUNCTION IS CORRECTED WITH AN AFTER-MARKET PART. I HAD TO PAY $1200 TO HAVE THIS DEFECTIVE PART REMOVED & REPLACED. YOU CAN IMAGINE THE HUNDREDS OR THOUSANDS DOLLARS FORD

Engine
Filed Aug 26, 201570,430 milesOK

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS UNKNOWN WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,430. THE VIN WAS NOT AVAILABLE. UPDATED 11/09/15*LJ *CN

Power Train
Filed Jul 16, 201598,000 milesNJ

DRIVEN CAR STARTED TO SOUND LIKE BROKEN AXLE,TOOK TO FORD DEALER GEORGE WALL SHREWSBURY,N.J. IT COST A $ 150.00 THEY HELD CAR FOR 2 DAYS AND TOLD US THAT THERE WAS NOTHING WRONG WITH THE CAR. NOISE KEPT GETTING WORST FREND FOR CHRYSLER LISTENED TO IT AND DROVE IT HE SAID IT WAS TRANSMISSION PROBLEM. I HAD NEW TRANSMISSION PUT IN CAR AT COST OF $3500.00. I KEPT CALLING FORD WITH NO LUCK. THIS VEHICLE WAS MANUFACTURED IN JUNE06,2006

Vehicle Speed Control
Filed Jul 15, 201585,000 milesNC

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHEN THE CONTACT ACTIVATED THE VENT CONTROL FOR THE AIR CONDITIONER, THERE WAS A PROGRESSIVE FAILURE AND THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO ENSURE THAT THE BRAKE PEDAL WAS APPLIED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE IDLED VERY POORLY WHILE DRIVING AT A LOW RATE OF SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE11018 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

20 of 64 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
2007 — this page64210Routine
2006356340Above average
2005886420Above average
20041,2275141Fatalities reported

Compare every Freestar year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 7, 2013. Source: NHTSA Office of Defects Investigation.