2004 Ford Freestar complaints

TRANSAXLE BROKE WHILE I WAS IN A FASTFOOD DRIVE THRU. COMPLETE LOSS OF DRIVABILITY. *TR

HAD THE TORQUE RECALL DONE LAST AUGUST BY A LOCAL DEALERSHIP, AND WHILE ACCELERATING YESTERDAY I LOST ALL CONTROL OF THE VEHICLE AND THE ENGINE STALLED, TRANSMISSION IS NOW SHOT AND THE PCM IS DAMAGED FROM THE MOISTURE EVEN THOUGH I HAD COMPLETED THE TSB THE DEALERSHIP ADVISED ME OF. SEVERAL SENSORS KEPT FAILING RANDOMLY, AND WOULD ONLY LAST ABOUT A MONTH. *TR

STOPPED AT A STOP SIGN AND THE VAN WOULD NOT MOVE. NO GEARS WORKED. COUPLE DAYS LATER, IT DROVE FINE. COUPLE DAYS LATER NO GEARS AGAIN. (AND THE TORQUE CONVERTER WAS REPLACED UNDER RECALL IN 2012) NOW WON'T START AND DASHBOARD GOES CRAZY AFTER THE KEY IS OUT. WITH ALL THE TRANSMISSION PROBLEMS AND THE WET PCM PROBLEMS, I CAN'T BELIEVE FORD DOESN'T HAVE TO RECALL THESE VAN BECAUSE OF THE PCM!! THIS VEHICLE IS A HAZARD TO DRIVE. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT SHIFTED TO PARK AND THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT MENTIONED THERE WAS AN INTERNAL TRANSMISSION LEAK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION BEGAN TO HESITATE AND SLIP GEARS WITHOUT WARNING. IN ADDITION, THE TRANSMISSION FAILED TO FUNCTION IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING ON THE FREEWAY AT 55 MPH MY VEHICLE LURCHED FORWARD DRASTICALLY AND THEN STALLED. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD COASTING AS I WAS IN THE OUTSIDE LANE. I COULD RESTART THE CAR BUT ONLY GO 50-100 FEET AND IT WOULD STALL AGAIN. I MANAGED TO GET IT OFF THE ROAD INTO A PARKING LOT AND FOUND OUT THE CAR WOULDN'T GO INTO REVERSE. ALTHOUGH I COULD GO FORWARD. I AM NOW BEING TOLD THAT THERE WAS A TORQUE CONVERTER RECALL FOR THIS YEAR AND MAKE OF CAR BUT NOT FOR MY VEHICLE. I AM BEING TOLD THE TRANSMISSION WILL NEED REBUILT AND BE AT A COST OF 3000-3900 DOLLARS. THE CAR HAS APPROX. 102,000 MILES ON IT. I WAS TOLD BY THE TRANSMISSION SHOP THIS IS A COMMON PROBLEM WITH THIS CAR EVEN IF THEY ARE REPAIRED THEY TEND TO HAVE PROBLEMS AGAIN. IT SHOULD BE NOTED THAT IT HAD SNOWED A LARGE VOLUME THAT DAY AND THERE WAS A LOT OF WATER ON THE ROADWAY. *TR

PCM GETS WET AND CAUSES ALL KINDS OF PROBLEMS! SHOULD BE A RECALL! CAN CAUSE VEHICLE TO JUST STOP WHILE DRIVING, SHORTS OUT THINGS. TURNS LIGHTS, RADIO, ETC ON EVEN WHEN VAN NOT ON. PROBLEMS WITH STARTING WHEN IT RAINS. CD PLAYER AND CRUISE CONTROL NO LONGER WORK, DID THE PCM FRY THEM TOO?? DANGEROUS ACCIDENTS COULD HAPPEN AND I AM TERRIFIED TO DRIVE IT BUT IT IS ONLY VEHICLE I HAVE. PLEASE HELP GET A RECALL!! *TR

TURNS OUT THERE WAS A RECALL ON THE 2004 FORD FREESTAR IN 2012 REGARDING THE TORQUE CONVERTER. HERE IT IS TWO YEARS LATER AND IT GOES OUT AGAIN. THIS SHOULD NOT HAPPEN. THERE NEEDS TO BE ANOTHER RECALL ON THE TORQUE CONVERTER AND IT NEEDS TO BE FIXED PROPERLY THIS TIME BEFORE THERE IS A DEATH FROM THE INCIDENT. I HAD TWO KIDS UNDER THE AGE OF 3 WITH ME AT THE TIME AND SITTING IN THE POURING RAIN, IN CHILLY WEATHER, WAITING FOR A RIDE HOME WAS NOT FUN. FIX IT FORD!!! *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE THIRD ROW SEAT ANCHOR FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 80,000.

CAR DIED IN HEAVER RAIN ON MAJOR ROAD. ALL LIGHTS LITE ON DASHBOARD. PROBLEM WAS WATER INTRUSION ON ECM. REPAIR COST $957.26. FORD DEALER IN LEVITTOWN CLAIM THE FOLLOWED TSP ON PROBLEM 18 MONTHS LATER SAME PROBLEM WATER DAMAGE ON ECM. REPAIR COST THIS TIME $2695.97. CLAIM THERE WAS NO TSP ON PROBLEM. HAD TO SHOW THEM THE TSP AND THEY STILL ARE NOT FOLLOWING IT. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD MOMENTARILY BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL-THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE AN INDEPENDENT MECHANIC WAS SERVICING THE VEHICLE, IT WAS DISCOVERED THAT THERE WERE CRACKS ON THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. DJR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TRANSMISSION WENT OUT WHILE COMING HOME FROM CHRISTMAS WITH FAMILY ON RT I70 JUST BEFORE HAGERSTOWN MD. LOST ALL FLUID FROM TRANSMISSION CAUSING ENTIRE VEHICLE TO FILL WITH SMOKE. THERE IS A RECALL FOR THE TORQUE CONVERTER I HAVE SINCE BEEN INFORMED THAT COULD CAUSE THE TRANSMISSION ITSELF TO FAIL. HOWEVER THE DEALER SAYS ONLY THE TORQUE CONVERTER IS UNDER RECALL AND WANTS $3000 TO REPLACE ENTIRE TRANSMISSION! THEY HAVE NOT EVEN LOOKED AT THE TRANSMISSION TO SEE WHAT IS WRONG. THEIR REASONING IS THAT SINCE THE FLUID CAME OUT AND COVERED UNDERSIDE OF VAN THEN IT MUST BE A COMPLETELY BAD TRANSMISSION. *TR

2004 FORD FREESTAR TOWED TO THE GARAGE DUE TO A TRANSMISSION ISSUE. *MW THE CONSUMER STATED HE DID NOT RECEIVE A RECALL LETTER, UNTIL AFTER HE HAD THE REPAIRS DONE ON THE VEHICLE. THE CONSUMER HAS FULL DOCUMENTATION THAT FORD AGREED TO PAY FOR ALL EXPENSES DIRECTLY RELATED TO THE RECALL EVEN IF THE REPAIRS WERE DONE BY A PRIVATE BUSINESS. THE VEHICLE HAD NO FORWARD OR REVERSE MOVEMENT. THE TORQUE CONVERTER WAS REPLACED. *JB

TL* THE CONTACT OWNS A 2004 FORD FREE STAR EQUIPPED WITH FIRESTONE BRIDGESTONE FR380 TIRES, TIRE SIZE: P225/60/R16. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR OF THE VEHICLE BEGAN VIBRATING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD HAD SEPARATED FROM THE TIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR PRIVATE MECHANIC. THE VEHICLE WAS DRIVEN HOME AND THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 109,000 AND TIRE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT TRANSMISSION FLUID SPEWED OUT OF THE VEHICLE AND THE VEHICLE FAILED TO ACCELERATE PAST 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,822. UPDATED 12/09/14*LJ THE CONSUMER STATED THE TRANSMISSION BLEW OUT OF THE DIPSTICK ALL OVER THE MOTOR. VEHICLE CAME TO A STOP ON A BUSY INTERSTATE ALMOST CAUSING AN ACCIDENT. THE DEALER WOULD NOT ASSIST UNDER RECALL. UPDATED 10/5/15 *JS

AFTER A RAIN VAN STALLED IN THE MIDDLE OF HEAVY TRAFFIC AND WOULD NOT RESTART.AFTER SEVERAL HOURS VAN WOULD NOT START.I HAD VAN TOWED TO A REPAIR SHOP, PCM WAS REPLACED.@PRESENT HEADLIGHTS NOT WORKING PROPERLY,AIR CONDITIONING,HORN,SEAT BELT CHIMES NOT WORKING AT ALL.LOCAL DEALERSHIP UNABLE TO REPAIR.VAN CONTINUES TO RUN ROUGH. *TR

MESSAGE CENTER DIMS AS TO BE UNREADABLE DURING DAYLIGHT DRIVING, MAKING IT IMPOSSIBLE TO READ WARNINGS OR MILEAGE REMAINING OR SERVICE NEEDS. *TR

THE LEFT ANCHOR OF OUR THIRD ROW SEAT HAS DETACHED FROM THE WHEEL WELL, AND THE SEAT WILL NOT LATCH TO THE FLOOR. THIS PROBLEM IS COVERED IN FORD RECALL CAMPAIGN 13S01, BUT WE LIVE IN VIRGINIA, RIGHT OVER THE STATE LINE FROM MARYLAND. OUR SECTION OF VIRGINIA OVERSALTS THE ROAD, SO WE FACE THE SAME ISSUE AS THOSE AFFECTED BY THE RECALL. WE WOULD LIKE FORD TO COVER OUR REPAIRS THE SAME AS THOSE NORTH OF US. *TR

. IN ADDITION TO CAUSING AN ENGINE TO STALL, WHICH MAY OR MAY NOT THEN RESTART, TRANSMISSION SHIFT POORLY, THE VEHICLE HAS HAD ERRATIC POWER, ALMOST EVERY TIME THERE IS AN INABILITY TO SHIFT THE VEHICLE INTO EITHER FORWARD OR REVERSE. ON START UP NO MATTER THE TEMP OF VEHICLE THE IDLE RPM IS HIGHER THAN NORMAL IN PARK ! IT HAS BEEN SERVICE MANY MANY TIMES.. NOW OUR TRANSMISSION FLUID LOOKS LIKE PEPTO BISMOL !! *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THE VEHICLE INDEPENDENTLY VEERED IN THE OPPOSITE DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LOWER STEERING SHAFT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 92,238.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION FAILED DUE TO WATER INTRUSION. THE DEALER REPLACED THE CLUTCH AND TORQUE CONVERTER, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHO STATED THAT THE WATER PENETRATED DUE TO A FAILED CAR SEAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

DRIVING AT HIGHWAY SPEED TO HALFWAY [XXX] FOR A PICNIC. ALL OF A SUDDEN THE VAN LOST ALL POWER. BARELY HAD ENOUGH SPEED TO COAST TO A SAFE SPOT. EVEN THEN THERE WASN'T ENOUGH ROOM ON THE SHOULDER. DRIVER SIDE WAS HUGGING THE WHITE LINE...... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING DOWN THE ROAD WITH MY KIDS IN THIS CAN, AND IT SUDDENLY STALLED.IT HAPPENED REPEATEDLY EVERY TIME IT SNOWED OR RAINED. IT WILL ALSO NOT WANT TO ACCELERATE AND JERKS OR HESITATES AS YOU ARE DRIVING. THIS CAN IS DANGEROUS!! FORD NEEDS TO ACCEPT RESPONSIBILITY AND GET THIS PROBLEM FIXED! *TR

ONCE AGAIN, FORD REFUSES TO ACKNOWLEDGE THEIR VEHICLE DEFECTS. OUR THIRD ROW REAR SEAT WILL NOT LOCK IN PLACE. THE FLOOR LATCH IS CORRODED AND BROKEN AND OUR CHILDREN CAN NO LONGER SAFELY RIDE IN OUR ONLY VEHICLE. FORD RECALLED MANY OTHER FREESTARS FOR THIS EXACT SAME PROBLEM BUT REFUSES TO INCLUDE OUR VEHICLE DESPITE THE SIMILARITIES. OUR VEHICLE HAS NOW BROKEN DOWN ON US NUMEROUS TIMES DUE TO POWER TRAIN ISSUES (LATER RECALLED), TRANSMISSION ISSUES (LATER RECALLED), AND NOW THIS SAFETY ISSUE. I AM EXTREMELY DISAPPOINTED THAT THEY CONTINUE TO DISREGARD SAFETY FOR THEIR CUSTOMERS. *TR

THE TRANSMISSION WENT OUT ALL OF A SUDDEN AND WE COULD HAVE HAD A ACCIDENT AND GET HURT..THERE HAS BEEN A RECALL FOR OUR 2004 FREESTAR AND WE NEVER GOT IT BECAUSE NO ONE SENT IT OUT..WE NEED THIS VAN FIXED AS SOON AS POSSIBLE..WE ARE RETIRED AND LIVE ON A FIXED INCOME AND WE HAVE NO WAY TO GET OR MEDS OR FOOD OR DOCTORS APPT..WE NEED YOUR HELP ASAP. *TR

I WAS TRAVELING ON A BUSY ROAD LAST SUNDAY. MY VAN COMPLETELY SHUT DOWN WITH NO WARNING. I HAD NO POWER STEERING OR POWER BRAKES AND WAS ALMOST REAR-ENDED. THANK GOD I MANAGED TO GET TO THE SIDE OF THE ROAD. I STARTED IT AGAIN AND IT HAPPENED AGAIN THREE MORE TIMES. I HAD IT TOWED TO JIM'S AUTO SERVICE AND THEY THINK IT COULD BE RELATED TO WATER LEAKAGE ONTO THE COMPUTER. I CALLED FORD TO ASK ABOUT THIS AND THEY SAID THAT THEY KNEW NOTHING ABOUT THIS BUT I FOUND INFORMATION ABOUT THIS PROBLEM ALL OVER THE INTERNET. I ASKED THEM HOW COULD MY MECHANIC KNOW ABOUT THIS AND THEY DIDN'T?! THEY TOLD ME TO TAKE IT TO A FORD DEALERSHIP. I AM 60 YEARS OLD AND BABYSIT MY GRANDCHILDREN FULL TIME AND I AM AFRAID TO DRIVE THEM IN THIS VEHICLE! I ALSO DO NOT HAVE THE MONEY FOR MAJOR REPAIRS. I HUNG UP WITH FORD FEELING FRUSTRATED SINCE THIS COULD HAVE BEEN A FATAL SITUATION IF I HAD BEEN ON THE HIGHWAY WITH MY GRANDDAUGHTER. *JS

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TORQUE DID NOT PUMP THE FLUID, WHICH CAUSED THE TRANSMISSION TO FAIL. THE CONTACT WAS MADE AWARE OF A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 08/28/14*LJ THE CONSUMER STATED HE DID NOT RECEIVE THE RECALL UNTIL AFTER THE TRANSMISSION FAILED. THE DEALER REPLACED THE TORQUE BUT NOT THE DAMAGED TRANSMISSION. 20 MILES AFTER THE TORQUE WAS REPLACED THE TRANSMISSION FAILED COMPLETELY. THE CONSUMER STATED THE BAD CONVERTER WHICH CAUSED THE TRANSMISSION TO FAIL. UPDATED 09/17/2014 *JS

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE STABILIZER ARM AND THE FRONT BRAKES BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN FOR A STATE INSPECTION WHEN IT WAS NOTICED THAT THE BUSHINGS AROUND THE BALL JOINT WAS CRACKED AND THE BOLT FRACTURED WITHIN THE LOWER CONTROL ARM. THE INSPECTOR ALSO INDICATED THAT THE FRAME NEEDED TO BE REPLACED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 08/19/14*LJ UPDATED 08/24/2017*CT

WE REPLACED THE TORQUE CONVERTER ABOUT A YEAR AGO, ON OUR OWN; WE WERE NOT FAMILIAR WITH THE RECALL ON THAT PART. THE VAN STARTED TO EXHIBIT SAME ISSUES A FEW WEEKS LATER. WE WENT TO THE DEALER WHERE WE LEARNED OF THE TORQUE CONVERTER RECALL. DEALER STATED THAT THIS TIME, IT WAS A BAD TRANSMISSION, HE INFORMED US THAT DUE TO US PAYING OUT OF OUR OWN POCKET FOR THE TORQUE CONVERTER, HE WOULD TAKE THAT MONEY OFF OF THE PRICE OF REPLACEMENT TRANSMISSION; WE HAD ISSUES WITH THAT DEAL. NOW, ABOUT A YEAR LATER, THE VAN WOULD NOT GO INTO GEAR. WE TOOK IT TO A DEALER WHO GAVE US A HARD TIME WITH THE THREE YEAR WARRANTY WHICH CAME ALONG WITH THE REPLACEMENT TRANSMISSION; THE VAN WAS AT THE DEALER FOR OVER TWO WEEKS. ONCE WE AGREED TO PAY OUT OF OUR OWN POCKET, WE WERE TOLD THAT THE WIRING BETWEEN COMPUTER AND TRANSMISSION WAS DIRTY; THEY STATED THAT IT WAS NOW FIXED. NOW THREE WEEKS LATER, SAME ISSUE; WE TOOK IT TO A MECHANIC WHO FOUND WATER IN THE COMPUTER. *TR

I JUST PURCHASED A 2004 FORD FREESTAR FROM A PRIVATE SELLER AND I WAS GETTING THE VEHICLE READY FOR INSPECTION AND SUBSEQUENTLY TAG BY REPLACING FRONT AND REAR BRAKES, TIE END ROD AND TIRES. ON HIGHWAY 495 HEADING BACK TO MECHANIC SHOP, THE ENGINE CUTTING OFF WITHOUT WARNING AND VEHICLE STALLED AND ENGINE STOPPED RUNNING ON LANE NEXT TO FASTEST LANE AND MANY VEHICLES BEHIND ME KEPT BLOWING HORNS AND MISSED HITTING ME AT LAST MINUTE AS THIS HAPPENED SUDDENLY ON BUSIEST HIGHWAY. END OF REPORT. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD VIOLENTLY AND STALLED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO SHIFT INTO REVERSE OR DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE DEALER STATED THAT THE REPAIR WAS COMPLETED UNDER THE RECALL BEFORE THE CONTACT OWNED THE VEHICLE, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE SUDDENLY DECELERATED AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

CAR HISTORY: THE TRANSAXLE LIGHT HAS GONE BEFORE WHEN WE TRAVEL THROUGH VT MOUNTAINS, BUT TURNING OFF THE ENGINE AND LETTING IT SIT, AND RESTARTING IT, THE LIGHT WOULD GO OFF. UPON GETTING HOME SAFETY, OUR MECHANICS DIDN'T FIND ANYTHING TO REPAIR AND SO LEFT IT BE, AND WOULD ONLY SOMETIMES SEE IT WHEN WE TRAVELED THROUGH THE VT MOUNTAINS, A FEW TIMES A YEAR. ALL RECALL REPAIRS WERE UP TO DATE. THERE WERE NO OTHER SYMPTOMS. INCIDENT: AS WE NEARING THE TOP OF A MOUNTAIN, THE TRANSAXLE LIGHT CAME ON. UNLIKE THE OTHER TIMES, THE TRANSMISSION SUDDENLY FAILED TO BE IN THE CORRECT GEAR, SO UNLIKE THE OTHER TIMES, WE WERE VERY CONCERNED. WE PULLED OVER IMMEDIATELY, AND AS WE REACHED THE SHOULDER SMOKE BEGAN POURING OUT OF THE VENTS. WE QUICKLY EVACUATED OUR KIDS, AND AS WE WERE GETTING THEM OUT WE NOTICED THAT THERE WAS ALREADY FIRE COMING FROM UNDER THE HOOD, NEAR THE WINDSHIELD, ON THE PASSENGER SIDE. WE ARE SO GLAD OUR KIDS WERE AWAKE, AND ABLE TO UNLATCH THEIR OWN CHILD CARSEATS, AND ABLE TO GET OUT QUICKLY. THE FIRE SPREAD TO THE ENTIRE VAN, CONSUMING EVERYTHING, AT A GREAT EXPENSE TO US. (AND OTHERS; OUR ACCIDENT BLOCKED A SIGNIFICANT AMOUNT OF TRAFFIC FOR ABOUT 3 HOURS.) *TR

THE BACK LIFT GATE ON MY 2004 FORD FREESTAR WILL NOT LATCH. THE DASHBOARD LIGHT INDICATES A DOOR IS OPEN. IT APPEARS THERE IS SOME RUST ETC IN BOTH THE MECHANISM AND THE BOTTOM STATIONARY LATCH PIECE. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND FUNCTIONED NORMALLY HOWEVER, THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 ( POWER TRAIN) BUT THE REMEDY DID NOT CORRECT THE FAILURE. ADDITIONALLY, AFTER THE VEHICLE WAS REPAIRED FLUID WAS LEAKING FROM THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO VEHICLE TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED THE TRANSMISSION FAILED, AS SHE WAS DRIVING. THE VEHICLE HAD TO BE TOWED TO THE DEALER. AFTER THE WORK WAS COMPLETED, THE TRANSMISSION LIGHT CONTINUED TO COME ON AND GO OFF. ALSO, THE TRANSMISSION WAS SLIPPING WHEN THE CONVERTER WAS ENGAGED. THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL, REGARDING A PROBLEM WITH THE TORQUE CONVERTER. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE RECALL WORK. HOWEVER, IN THE WINTER OF 2013, THE TRANSMISSION FAILED AGAIN. THE VEHICLE WAS TO A LOCAL REPAIR SHOP, WHERE THEY KEPT THE VEHICLE FOR THREE WEEKS. THE MECHANIC STATED THE ORIGINAL CONVERTER, WAS STILL IN THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 70 MPH, THE CHECK ENGINE AND TRANS AXLE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY AFTER, THE VEHICLE STALLED AND WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

HELLO MY WIFE AND I WERE DRIVING ON A HIGHWAY AT 55 MPH,AND OUT OF NOWHERE THE TRANSMISSION FAILED I:E NO NOTICE JUST QUIT WORKING.WEHAD TO HAVE IT TOWED BACK TO THE NEAREST TOWN AND TO SPEND $3900 TO HAVE IT REPAIRED!!!@ MONTHS LATER IT WENT OUT AGAIN?/FORD NEEDS TO STEP UP TO THE PLATE AND REPAIR THIS TRANSMISSION AT NO COST TO THE OWNERS.I DID ALOT OF CHECKING ON THIS PROBLEM ON THE INTERNET AND FOUND HUNDREDS OF ARTICLES ABOUT OTHER PEOPLE HAVING THIS SAME PROBLEM WIT THERE 2004 AND 2005 FREESTARS.DO I HAVE ANY RECOURSE IN THIS MATTER ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN GOOD WEATHER WITHOUT WARNING THE ENGINE STALLED IN TRAFFIC. RESTARTED, BUT THE ENGINE RAN EXTREMELY ROUGH. ALSO THE TRANSMISSION WOULD NOT GO INTO REVERSE. MANAGED TO GET TO A INDEPENDENT SERVICE SHOP. THERE THE TECHNICIAN FOUND WATER IN THE PCM. DRIED OUT PCM AND CAR RAN FINE. THEN THE TRANSMISSION LIGHT CAME ON. NOW THEY FOUND WATER IN THE TRANSMISSION CONNECTOR. TWO WEEKS LATER THE CAR WOULD OFTEN NOT START, AND WHEN IT DID THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. ON OUR THIRD VISIT THEY REPLACED THE THROTTLE POSITION SENSOR (TPS). ONE WEEK LATER SAME SYMPTOMS, THIS TIME TPS AND MASS AIRFLOW SENSORS HAVE FAILED. THE PROBLEMS ARE ALL RELATED TO THE WET PCM! RECALL THIS CAR, NOW!!!!! *TR

FIRST TIME;WHILE DRIVING AROUND A CURVE GOING APPROXIMATELY 40 MILES PER HOUR, THE ENGINE SHUT OFF, AND LOST POWER, AND STEERING. ENGINE LIGHT CAME ON 2ND TIME; ENGINE BUCKED AT ABOUT 40 MILES TO 50 MILES PER HOUR, THEN THE ENGINE SHUT OFF, AND LOST POWER AND STEERING. ENGINE LIGHT CAME ON 3RD TIME; SAME AS THE SECOND TIME, ENGINE LIGHT CAME ON. WENT TO A MECHANIC WHO STATED THAT RAN THE ENGINE ON COMPUTER, AND THE CODE:PO741 CAME UP, TCC CLUTCH PERFORMANCE. WAS TOLD TO GO TO FORD FOR THIS BECAUSE OF CURRENT RECALL. WENT ONLINE TO FORD, AND OUR VIN CAME UP FOR TORQUE CONVERTER REPLACEMENT. AWAITING APPOINTMENT ON TUESDAY, JUNE 3RD. AT FORD DEALER. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE WINDSHIELD WIPERS FAILED TO WORK. THE FAILURE OCCURRED FOUR TIMES OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL WAS POSITIONED INWARD. THE VEHICLE WAS TOWED TO A MECHANIC, WHO STATED THAT THE FRONT LOWER CONTROL ARM BECAME COMPLETELY DETACHED FROM THE VEHICLE. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE THIRD ROW SEAT FAILED TO LATCH INTO ITS SEATING POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE THIRD ROW SEAT LATCH MOUNTING BRACKET NEEDED TO BE REPLACED. NHTSA RECALL CAMPAIGN NUMBER 13V081000 (SEATS) WAS REFERENCED. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL BECAUSE THE VEHICLE WAS MORE THAN FIVE YEARS OLD. THE APPROXIMATE FAILURE MILEAGE WAS 68,068.

RPM'S SURGE, LOSS OF POWER WHILE DRIVING, ALREADY HAD RECALLS DONE AND STILL HAVING PROBLEMS, TRANS AXLE LIGHT COMES ON WHEN DOING HIGHWAY SPEEDS., I THINK THE RECALL NEEDS TO BE ON THE ELECTRICAL SYSTEM AND WHERE THE MAIN COMPUTER IS LOCATED. THE MAIN COMPUTER IS RIGHT BENEATH THE AWNING FOR THE WIPER ASSEMBLY...LOTS OF POTENTIAL WATER DAMAGE AND MANY UNHAPPY CUSTOMERS. THIS IS SUPPOSED TO BE A FAMILY VEHICLE AND IT IS MORE LIKE DRIVING A TICKING TIME BOMB. I WOULD HATE TO BE ON THE HIGHWAY AND THE VEHICLE JUST SUDDENLY STOP. NOT GOOD FORD!!! NOT GOOD! *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT SUDDENLY HEARD A LOUD BOOM FOLLOWED BY A BURNING RUBBER SMELL COMING FROM THE VEHICLE. THE CONTACT FRANTICLY PULLED OVER TO THE SIDE OF THE ROAD AND FIRST THOUGHT SHE HAD A FLAT TIRE BUT UPON INSPECTION, THE CONTACT NOTICED THERE WAS SEVERE CORROSION ON THE REAR WHEEL WELL WALL. THE CONTACT TOOK HER VEHICLE TO THE DEALER, WHO STATED THAT THE CONTACT WOULD HAVE TO LEAVE HER VEHICLE FOR 3 TO 5 DAYS HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING THE MOTOR STALLS, TWICE IS CUT OFF, THE OTHER 2 TIMES IS SPUTTERED AND JERKED BUT FINALLY STARTED BACK TO NORMAL. ALMOST GOT HIT TWICE BECAUSE OF MOTOR STALLING. OUR CHARITY (WWW.DONATECCA.ORG) BOUGHT THE CAR IN FEB 2014, SINCE THEN THERE HAS BEEN A LOUD GURGLING SOUND COMING FROM THE DASH BOARD, NEVER STOPS. CAR DOES NOT OVERHEAT AT ALL. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR HATCH DOOR WOULD NOT OPEN MANUALLY. THE HATCH BUTTON THAT OPENED THE DOOR WOULD ONLY OPERATE INTERMITTENTLY. A PRIVATE MECHANIC DIAGNOSED THAT THE DOOR LOCKING DEVICES NEEDED TO BE REPLACED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 110,000.

PROBLEMS WITH ENGINE SINCE 2005 WITH JERKING, SPUTTERING, ENGINE LOCKUP. TRANSMISSION LOCKS AND JERKS, AIRCONDITIONER STOPPED COOLING AND WON'T HOLD FREON. ELECTRICAL ISSUES ALSO......HAS A MIND OF ITS OWN! SEVERAL TRIP TO THE FORD DEALERSHIP, WAS TOLD "COULD NOT DIAGNOSE, BRING IT BACK IF IT DOES IT AGAIN, WE CAN'T FIND ANYTHING WRONG WITH IT". THE ISSUES ARE SPORADIC. DRIVES FINE ONE MINUTE, NEXT THING YOU KNOW YOU ARE STALLED ON BUSY HWY. NOT ENOUGH SPACE TO LIST "EXPENSIVE" PROBLEMS. EXTENDED WARRANTY? THAT'S A JOKE, WASTE OF $. SCARIEST ISSUE IS WHEN IT LOCKED UP WHILE DRIVING. LOST COMPLETE CONTROL OF STEERING, ACCELERATION, ETC. WAS STRANDED IN MIDDLE OF ROAD. HAVE DISABILITY, VERY SCARY & FRUSTRATING ESPECIALLY SINCE MY HUSBAND BOUGHT IT ONLY A YEAR OLD SO KIDS AND I WOULD HAVE A "SAFE" VEHICLE. DID NOT TAKE BACK TO DEALERSHIP SINCE THEY'D PROBABLY SAY " CAN'T DIAGNOSE". PURCHASED A REBUILT ENGINE HAD SMALL TOWN MECHANIC PUT IT IN. PROBLEMS STILL GOING ON. SINCE THERE ARE STILL SO MANY PROBLEMS WITH ENGINE, TRANSMISSION, ELECTRICAL, AND NO AIR CONDITIONING, I'M AFRAID TO DRIVE IT MORE THAN 5 MILES. IT IS A VERY EXPENSIVE LAWN ORNAMENT. FYI, MY HUSBAND HAD JUST HAD TO REPLACE THE ENGINE IN HIS FORD VEHICLE A MONTH BEFORE MINE WENT OUT, HAD TO SELL HIS VACATION TIME FOR 2 YEARS IN A ROW JUST TO KEEP THOSE FORDS RUNNING FOR OUR FAMILY...HE'S A PUBLIC SAFETY OFFICER. FORD SOLD BE ASHAMED. (DATES ARE APPROXIMATE, PAPERWORK PACKED UP FROM A MOVE....SORRY:-) ) *TR