2012 Ford F-550

Routine

Owners filed 13 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 5 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine6
010
Unknown or Other1
000
Suspension1
000
Power Train1
101
Fuel/Propulsion System1
000
Fuel System, Gasoline1
000
Engine and Engine Cooling1
000
Electrical System1
000

5 safety recalls

Part 573 reports
Equipment14V498000
Filed Aug 13, 20143 vehiclesPj's Truck Bodies & Equipment Co.

Defect. PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy. PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

Fuel System, Other › Storage › Tank Assembly › Mounting14V040000
Filed Feb 6, 201418 vehiclesAlmared, Inc.

Defect. Almared, Inc., dba A-1 Alternative Fuel Systems, is recalling certain model year 2011-2012 Ford F-550 transit buses manufactured May 2011 through April 2013, altered to operate on compressed natural gas (CNG). In the affected vehicles, the brackets securing the passenger side CNG fuel tank may break.

Risk. If the brackets break, the CNG tank may separate from the vehicle frame increasing the risk of a crash or possible fire.

Remedy. Almared, Inc. has notified owners and all affected vehicles have been remedied, free of charge. Owners may contact Almared at 1-559-485-4427.

Engine13V535000
Filed Oct 30, 20132,951 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Risk. An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Remedy. Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe13V380000
Filed Aug 23, 201337 vehiclesManning Equipment Inc. Llc

Defect. Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.

Risk. Excessive heat build up in rear compartment could result in fire.

Remedy. Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.

Power Train › Automatic Transmission11V582000
Filed Dec 8, 201116,091 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.

Risk. THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

What owners reported

Newest filings
Engine and Engine Cooling
Filed May 23, 202472,000 milesTX

The contact owns a 2012 Ford F-550 chassis with an Earth Roamer RV. The contact stated while driving at approximately 65 MPH, the vehicle was making an abnormal sound coming from the engine compartment. The contact stated that the turbocharger needle on the instrument cluster fell to zero. The contact stated no warning light was illuminated. The contact stated that the vehicle was losing motive power while depressing the accelerator pedal. The contact stated that the abnormal banging sound was louder, and the vehicle lost motive power. The contact pulled off the highway and then stated that the power steering had failed. The contact was turned off and restarted the vehicle; however, the power steering and the abnormal engine sound remained present. The contact was able to drive several yards before the vehicle stalled. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.

Engine
Filed Apr 28, 202235,800 milesCT

The contact owns a 2012 Ford F-550. The contact stated that while driving at approximately 15 MPH, the vehicle stalled without warning. The contact made multiple attempts to restart the vehicle; however, the vehicle repeatedly failed to start up. Due to the failure, the contact called the dealer and had the vehicle towed there for an inspection. The contact then called an independent mechanic who informed him that based on what he described; his vehicle had experienced engine failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was 35,800.

EngineFire
Filed Sep 10, 2020DC

WHILE DRIVING VEHICLE ON TRAIL IT WAS NOTICED THAT SMOKE AND FIRE WERE COMING FROM THE UNDERCARRIAGE. DRIVER ATTEMPTED TO PUT THE FIRE OUT WITH THE VEHICLE SUPPLIED FIRE EXTINGUISHER. AFTER THE EXTINGUISHER RAN OUT THE VEHICLE FIRE ACCELERATED AND TOTALLY ENGULFED THE VEHICLE.*DT*JB

Power TrainCrash1 injured
Filed Sep 17, 201955,000 milesWV

TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE THE CONTACT WAS HAULING SAND AND REGROUND GRAVEL UP A HILL, THE EMERGENCY BRAKE WAS ENGAGED AND THE GEAR SHIFTER WAS PLACED INTO PARK. THE ENGINE WAS RUNNING AND THE CONTACT EXITED THE VEHICLE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, SHIFTED GEARS, AND RELEASED THE EMERGENCY BRAKE TO DRIVE, THE ENGINE STALLED. THE VEHICLE ROLLED DOWN THE HILL. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED FAILURE OCCURRED TWICE JUNE 05,2019 AND SEPT.6, 2019. THERE WAS A FULL TANK OF FUEL IN THE VEHICLE. WHILE DRIVING UP A HILL HAULING SAND AND GRAVEL, THE CONTACT STOPPED ON THE HILL, RELEASED THE BRAKE PEDAL, DEPRESSED THE ACCELERATOR PEDAL, AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE STARTED TO ROLL DOWN THE HILL IN REVERSE WITH NO POWER. THE CONTACT SHIFTED INTO PARK AND THE BRAKES COULD NOT STOP THE VEHICLE DUE TO THE LACK OF POWER. THE CONTACT QUICKLY CUT INTO THE BANK; HOWEVER, THE REAR END OF THE VEHICLE WENT UP ON THE BANK AND THE VEHICLE ROLLED OVER ON THE PASSENGER SIDE DOWN THE EMBANKMENT. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND KNEE, AND A BROKEN LEFT HAND, NECK, RIBS, LOWER BACK, ARM, AND LEGS. MEDICAL ATTENTION WAS NOT RECEIVED. THE FRONT PASSENGER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PULLED OUT OF THE BANK TO THE TOP OF THE HILL AND REMAINED ON THE HILLSIDE. THE VEHICLE WAS NOT TAKEN TO A DEAL

Fuel System, Gasoline
Filed Aug 29, 2019NY

I HAVE ONLY USED THE TRUCK FOR FIVE MONTHS AND HAVE HAD SEVERAL BUSINESS INTERRUPTIONS AND ISSUES WITH THE TRUCK FROM THE GAS TANK LEAKING, PROBLEMS WITH THE BRAKES AND THE BOX HOIST THAT WOULD NOT RAISE. I HAVE HAD THE BOX HOIST FIXED MULTIPLE TIMES BUT THE WELD KEEPS BREAKING. I AM SURE FORD KNOWS ABOUT THE HOIST PROBLEM BUT THEY HAVE NOT ISSUED ANY RECALLS FOR IT. AS A CONSUMER I FEEL CHEATED. MY RECENT PROBLEM IS THE ENGINE, IT HAD STALLED UNEXPECTEDLY AND SHUT DOWN COMPLETELY FOR NO REASON AT ALL AND WITHOUT WARNING WHILE MY SON WAS DRIVING ON THE HIGHWAY. IT WAS A SAFETY ISSUE AND PUT MY SON'S LIFE AT RISK. I LOOKED UP THE ABOVE VIN NUMBER ON THE INTERNET BUT COULD NOT FIND DIRECT RECALLS RELATING TO IT. FORD HAS PUT OUT RECALLS ON SOME OF THE ENGINES FOR FORD F550S YR 2012 BUT ONLY FOR AMBULANCE TYPE TRUCKS NOT DUMP TRUCKS. I AM COMPLAINING BECAUSE MY DUMP TRUCK HAS THE SAME ENGINE STALLING PROBLEM AS ON THE AMBULANCE TYPE F550S FROM YEAR 2012, WHEN IT UNEXPECTEDLY SHUTS DOWN COMPLETELY AND WITHOUT WARNING. *JS

Unknown or Other
Filed Dec 29, 2018267,000 milesMD

ECM LOOSING INFORMATION, ON HIGH WAY TRUCK SHUT DOWN WOULD NOT MOVE DUE TO EMISSION AND PCM PROBLEM. ECM NEED TO REFLASH ON UPDATED VERSION OR REPLACE

Engine
Filed Jun 26, 2018114,484 milesOH

TL* THE CONTACT OWNS A 2012 FORD F-550. THE CONTACT STATED THAT THE CAM SHAFT FRACTURED INTERNALLY WITHIN THE CYLINDER HEAD AND DESTROYED THE ENGINE ASSEMBLY. THE DEALER (MATHEWS FORD OREGON, 2811 NAVARRE AVE, OREGON, OH 43616, (419) 698-4444) AND THE MANUFACTURER INDICATED THAT THE VEHICLE'S THREE YEAR WARRANTY HAD EXPIRED AND SERVICE WAS DENIED PER THE CAMPAIGN FOR CUSTOMER SATISFACTION NUMBER: 17B30. THE DEALER PREVIOUSLY REPLACED THE ENGINE ASSEMBLY ONCE BEFORE AND INDICATED THAT THE PART NEEDED TO BE REPLACED A SECOND TIME. THE DEALER AND AN INDEPENDENT MECHANIC INDICATED THAT THE ENGINE ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER PROVIDED NO ASSISTANCE OTHER THAN THE DEALER REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED ENGINE CAM FOLLOWERS FELL OFF AND DESTROYED THE ENGINE THIS HAS HAPPENED TWICE. UPDATED 10/5/18*JB

Engine
Filed Apr 3, 2018100,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE DRIVING ON AN INCLINE AT 60 MPH, THE ENGINE POWER LOSS INDICATOR ILLUMINATED. SUDDENLY, THE CONTACT HEARD A LOUD POP SOUND AND THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TOWED TO WORTHINGTON FORD (2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Mar 18, 2017102,000 milesFL

DIESEL EXHAUST FLUID SYSTEM FAILED SHUTTING DOWN MY VEHICLE WHILE DRIVING AND I HAD TO BE TOWED TO A FORD DEALER. THIS IS A SAFETY ISSUE AND COULD HAVE CAUSED A MAJOR ACCIDENT ON THE HIGHWAY. I NEVER GOT A RECALL NOTICE ABOUT THIS MAJOR PROBLEM. NOW I AM TOLD I WOULD HAVE TO SPEND OVER $5000.00 TO GET THIS PROBLEM FIXED. FORD HAD GOTTEN MANY COMPLAINTS ABOUT THIS ISSUE. THEY SHOULD PAY TO HAVE THIS REPAIR DONE. I ONLY HAD THIS VEHICLE FOR A SHORT TIME AND PAID OVER $59,000 FOR IT. I TRIED TO CONTACT SEVERAL FORD EXECUTIVES OVER TWO WEEKS AGO AND HEARD BACK FROM NONE.

Engine
Filed Nov 2, 201636,000 milesMT

TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE DRIVING 65 MPH WITH THE EXHAUST CLEANING CYCLE OPERATED, THE CYCLE SUDDENLY STOPPED. THE VEHICLE LOST POWER, STALLED, AND THE CHECK OIL WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Engine
Filed Mar 5, 201578,000 milesGA

TL*THE CONTACT OWNS A 2012 FORD F-550. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE LIGHT ILLUMINATED AS THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE A DIAGNOSTIC WAS PERFORMED WHICH LOCATED THE FAILURE AT THE COMPUTER SCANNER SYSTEM WAS SENDING THE INCORRECT READING TO THE ENGINE. THE DEALER REPROGRAMMED THE COMPUTER SCANNING SYSTEM. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Fuel/Propulsion System
Filed Aug 7, 201364,632 milesCA

THIS VEHICLE HAS A BAF CNG FUEL CONVERSION. THE WELDS BROKE ON THE BRACKETS HOLDING THE RIGHT HAND FUEL TANK TO THE OUTBOARD SIDE OF THE RIGHT FRAME RAIL ALLOWING THE FUEL TANK TO DROP TO THE PAVEMENT. AS THE FUEL TANK WAS BEING DRAGGED ON THE PAVEMENT THE DRIVER SAW SPARKS FLYING IN BOTH REAR VIEW MIRRORS AND SO SHE ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD. AS SHE WAS TRYING TO PULL OVER THE FUEL TANK SLID OVER TO THE LEFT SIDE OF THE VEHICLE AND WEDGED IN FRONT OF THE LEFT REAR TIRES BRINGING THE VEHICLE TO AN ABRUPT STOP WITH THE REAR OF THE VEHICLE STILL PARTIALLY BLOCKING THE RIGHT HAND LANE OF A 2 LANE HIGHWAY. THE ONLY THING HOLDING THE TANK AT THIS POINT WAS THE 2 FLEXIBLE HOSES TO THE TANK. LUCKILY THERE WAS NO FIRE OR INJURIES BUT THIS IS A 30 PASSENGER TRANSIT BUS AND THERE ARE MANY MORE UNITS LIKE THIS ON THE ROAD WITH A SERIOUS PROBABLE DEFECT WHICH COULD BE CATASTROPHIC. *TR

Suspension
Filed Nov 20, 20127,706 milesCA

I NOTICED EXCESSIVE SWAYING BEGIN WHILE DRIVING MY 2012 RV. WHEN I GOT HOME I LOOKED UNDER THE RV AND DISCOVERED THAT THE LOWER BOLT ON THE BRACKET THAT ATTACHES THE SWAY BAR TO THE REAR AXLE ON THE DRIVERS SIDE WAS MISSING AND THE BRACKET WAS BENT. FAIRWAY FORD IN PLACENTIA, CA REPLACED THE BRACKET AND BOLT UNDER WARRANTY. THE WWW.IRV2.COM FORUM UNDER FORD CHASSIS HAS OTHER REPORTS OF THIS SAME EXPERIENCE. *TR

13 of 13 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
202017210Routine
201914430Routine
201881000Routine
201713510Routine
20169020Routine
20150100Routine
20142110Routine
20136110Routine
2012 — this page13510Routine
201112500Routine
20100100Routine
20090100Routine
20080100Routine
20070100Routine

Compare every F-550 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 13, 2014. Source: NHTSA Office of Defects Investigation.