2014 Ford F-550

Defect. HME, Inc. is recalling certain emergency vehicles manufactured January 1, 2014, to March 31, 2015 and built on a model year 2014-2015 Ford F-550 chassis. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Risk. Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Remedy. HME will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on July 7, 2015. Owners may contact HME customer service at 1-616-261-2636.

The contact owns a 2014 Ford F-550. The contact stated that while driving on the highway at 55 MPH, the check engine warning light illuminated. The messages "Engine Power Reduced” and “Low Fuel" were displayed, and the vehicle lost motive power and decelerated to 20 MPH. The vehicle was driven to the residence. The vehicle was later taken to a local dealer to be diagnosed. The contact was informed that there were metal fragments inside the fuel pump and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage 63,000.

The contact owns a 2014 Ford F-550. The contact stated that while his driver was driving at unknown speeds, the instrument cluster went blank, flickered, and illuminated. There was smoke detected after the vehicle had been turned off for several hours. The vehicle was parked unattended and spontaneously caught fire. The contact was able to extinguish the fire. The alternator and regulator were melted. A police report was not filed; there were no injuries. or air bag deployment The contact went to the local dealer to return the core. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 68,000.