2022 Ford F-150 complaints

Since first taking delivery of the vehicle, the front windshield has exhibited poor visibility and significant glare, especially in rain during the evening/night, due to what appears to be a film of some sort. The windshield impairs visibility to the extent that it scares me to drive in rain, producing a sort of cataract effect on your vision. My local Ford dealer in Louisiana attempted to address by replacing the windshield wipers and cleaning the windshield on at least three separate occasions over the course of six months, yet the issue persists. Like another complainant with the same issue (NHTSA ID no. 11524402), Ford stored my truck for months while awaiting chips to finish the vehicle. As of 6/21/23, my local dealer is communicating with corporate Ford regarding windshield replacement.

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

There is a bolt on the rear axle shaft that hold on the hub. The one on my right rear axle sheared off. I have discovered by online research that this has been an issue with the HD Towing a le on this model truck.

Brakes completely failed without warning or any indication that something was wrong. Lost brakes completely, and dash lit up saying ABS Fault, service advanced traction, hill start assist unavailable, pre Collison assist not available. Luckily i was able to slow down by downshifting in M and throwing it into park before it even came to a stop. Had it towed to dealer and repaired. Dealer failed to give me documentation of what was replaced and/or repaired. Luckily I just exited the highway. I could have been seriously hurt or killed. As well as someone else could obviously had been killed or hurt. I live in Colorado and 75% of my driving is down steep mountain grades. This could have ended catastrophically.

The SYNC4 system has been glitching lately everytime I engage reverse or click the button to display the cameras. Typically the glitch is minimal and nothing to be concerned about as the system resumes operation after 2 - 3 seconds. However the other day my family and I were traveling home towing our travel trailer and the SYNC4 system decided to reboot itself mid-drive at highway speeds (No buttons were pressed at this time). Upon resuming normal operation the truck felt as if it was working harder to stop us and the trailer. This is when I noticed that the SYNC4 reboot had caused the trailer brake controller to forget my camper profile and revert to default. This left the trailer applying less braking power than if my camper profile were properly engaged. I was able to recall the camper profile and complete the trip so no injuries to report but this could leave drivers unaware of the change. The truck stayed in its tow/haul mode but there were not visual indicators to alert the driver the trailer brake settings had reverted back to default. I reached out to Ford customer service and they have stated they have not heard this issue to date. I have not taken the truck to the dealer yet but I plan on having them inspect the system. I still face the glitching when pressing the camera button but have not re-produced the trailer brake reset as of now. I am also unsure if the two behaviors are related but they are both controlled by the SYNC system.

The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the computer needed to be programmed. The vehicle was repaired but the failure recurred. While driving approximately 50 MPH with the cruise control activated, the vehicle unintendedly accelerated to approximately 70 MPH. The brakes failed to respond while depressing the brake pedal. The failure was self-corrected. The vehicle was taken back to the local dealer who documented the failure but was unable to duplicate the failure. The manufacturer was contacted, and the contact was referred to another dealer. The failure mileage was approximately 10,600.

I ordered an f150 in march of 2022 The build date was April of 2022 It was apparently stored in a harsh environment for 10.5 months It was January 31 of 2023 before I received the truck The windshield was pitted and visibility was diminished, especially with early or late sun There were also apparently chemicals on the inside of windshield that were difficult to remove even after 10+ attempts at cleaning. Complaint was filed through the MN attorney general office to ford motor and nothing was done. I brought back to dealer on 4/24/23 Windshield was finally changed on 5/19/23 Visibility was definitely hindered and I feel all vehicles made and stored by ford in this manner should be recalled and inspected.

I recently took a trip home to Pennsylvania (I live in Alabama) to visit family. A few days into my trip I noticed a rattle sound coming from my rear passenger side wheel. It was only noticeable at low speeds but it sounded like the wheel hub may have been lose or perhaps a stone had made it inside the center hub. I take immaculate care of my vehicle and it is still under the manufacturer new vehicle warranty. Upon further inspection, I removed the wheel hub and noticed that the axle spline bolt had sheered off with the washer and was actually rolling around like a wash machine inside the hub. At high speeds the centrifugal force was enough to keep the bolt against the outer wall of the wheel hub. When slowing down the force was no longer great enough and the bolt would fall down and then tumble around as the speed went down. I was supposed to leave for home at 3am, but now due to this issue, the vehicle is not safe to drive. Ford has not offered a solution other than to let the local dealer look at it (700 miles from home). They have verbally told me they will reimburse a rental car and get my truck shipped home to me after the repair, but none of this has been made in writing. This is a known issue for Ford. There are hundreds of documented cases online and my local selling dealer in Alabama knew of the issue when I called to report it. They have had 4 cases recently of the same issue. Ford MUST issue a recall IMMEDIATELY! This is a major safety issue and could cause the ax

Loud popping from the speakers and static noise. Sounded like a explosion inside the cab

Extremely loud popping and screeching sound coming from speaker. So loud it made me pull over and exit truck. This is the third time this has occurred.

On 05-07-2023. I started my vehicle and suddenly through the radio speakers there was an extremely loud and painful Pop and static noise through my radio speakers at full volume. I was not able to turn it down or off by turning the radio controls, It was so loud it scared me and my family. Forced us to get off the highway and I turned the truck on and off several times which did nothing, the unbearable noise continued with the vehicle off. I rolled down all the windows and drove 5 miles home whete it continued to make the noisefor about a half hour before finally shutting off. After a while i restarted the truck and the noise has not come back. This is the second time this has happened, but this was the most sever. My pregnant daughter was 2 weeks from delivery and if a newborn would have been in the car it could have easily permantely damanged an infants hearing. My family's ears rang for a day with headaches. My truck has the B & O unleashed sound system. I have read where others have experienced this same issue and Ford has not acknowledged a problem. I called my local Ford dealer and they were not aware of the issue and gave me no guidance. I do not know if this a radio or electrical issue - but something was very very wrong. I believe that my safety and the safety of any children especially young children would be at sever risk. Very paintful experience.

Extremely loud pop/bang from the speakers out of the blue. Very startling as I thought I had hit something or had something catastrophically fail. Fortunately was on an empty street because the sound was so bad I slammed on the brakes.

Ford dealership, Soul Lake Ford, in Sour Lake Texas states that they will not order or make entry to fix a recall notice from Ford due to no parts available. So they stated wiper motor fails while in service they will repair as priority need. I stated the recall states failure can cause potential crash risk. They refused to put me on a repair call list. I call customer complaints at Ford and they didn’t resolve. So no to take care of recall.

Sound system randomly stops working and makes an extremely load cracking and popping sounds. Usually happens a few minutes after start up

The contact owns a 2022 Ford F-150. The contact stated that while driving at approximately 5 MPH the braking system and power steering suddenly failed causing the driver to lose control of the vehicle and crash into a concrete light pole pillar. During the incident, the vehicle was severely damaged. The driver sustained a right-hand laceration and chest and leg injuries. The front passenger sustained both leg injuries. Both occupants required medical treatment. The cause of the failures was not determined. A police report was taken at the scene and the vehicle was towed to an undisclosed location. The contact indicated that the failures had also occurred prior to the crash. The local dealer was notified of the failure. The manufacturer was not yet contacted regarding the incident. The failure mileage was 10,100.

Issue #1. Forward collision sensors not working warnings keep appearing and flashing on dash. Vehicle has 12000 miles. 2. Hood popped open at speed of 90 MPH without a warning or manual operation of lever. Hood was not opened during a 500 Mile trip so operator error is ruled out. The safety latch was able to secured the hood temporarily. It was communicated to Ford Motor Co Under Incident # CAS#42214521. Phone number : 1-866 637 3788 X 79752

Upon starting the vehicle there was an extremely loud electrical static/popping sound coming from all speakers. Sound was extremely loud, in the hearing damage range - estimate over 100db. After a few seconds the sound stopped. I have seen reports online that this is happening to multiple customers driving late model Ford F150 with the B&O speaker system. If this had happened while driving it would be extremely startling and could lead to accidents. The sound is so loud it could cause hearing damage.

On multiple occassions the speaker system has had a deafening blast of static noise that actually made my ears hurt. luckily my daughter wasn't in the car on either occassion but the sound was so loud that I actually had ringing in my ears after I figured out how to make it stop. I told ford about it but they said there's no fix and they don't know when one will be coming out. I have dash cam video of both incidents that I uploaded to youtube: first incident https://youtu.be/rtBawsLdca0 2nd incident - short pops of static at :25 and 1:15 in the video https://youtu.be/rWSP5E-XXCM

I need to address a safety concern! On 3/13, I was driving back home. my 3 year old daughter was sitting in her car seat (behind the driver seat). She pulled the seatbelt from the middle seat and wrapped it around her neck choking herself. I had just got home and thank god I did because this would have been a totally different story. I pulled up to my mailbox to get my mail. I happen to look back and saw she was purple on the verge of blue. I had no scissors in my car to cut the belt. I drove up my long driveway ran into the house came out with scissors and cut the belt as it was locked and there is no emergency unlock button. Her neck was very red and has broken blood vessels. I have pictures to prove this! No where on the belts does it say “choking hazard” I thought seatbelts were supposed to SAVE LIVES! My seatbelt can be replaced however, my daughter life cannot! Thankfully, is ok!! I called a ford dealer to get the belt fixed. Was told it was $1,000!!!!!

Started the truck and there was a loud pop followed by every speaker in the truck blasting an ear-splitting machine-gun like sound. The volume and audio power controls had no effect. Shutting down the truck and opening the door stopped it, but it immediately start again when the truck was started. After several restarts, I hit the F-150 forums and found that pulling fuse 28 from the passenger footwell would stop it so I could drive the truck home. The next day I put the fuse back in and the issue has not reoccurred. I took the truck into the dealer at the next appointment and they were not able to reproduce the issue or find any codes (they listened to music at various volumes and channels for 20 minutes trying to reproduce it, even though I told them I had driven 25 hours since then without it happening). This issue is well known on the Ford F-150 forums with reports of some dealers trying reprogramming or replacing modules, but no conclusive fix that I've heard of. I have a video of it occurring, but the upload won't take video.

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V686000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2022 FORD F-150. CONSUMER WRITES IN REGARD TO TWO NHTSA SAFETY RECALLS. THE CONSUMER SCHEDULED REPAIRS FOR THE RECALL, BUT WAS TOLD BY THE DEALER, FORD ISSUED A MEMO NO REPAIR WORK SHOULD BE DONE.

The contact’s wife leases a 2022 Ford F-150. The contact stated while his wife was driving at an undisclosed speed in a snowstorm, the windshield wipers ceased to work and the vehicle veered off the road and crashed into a ditch. The air bags did not deploy. The contact’s wife waited 6 hours for towing assistance to arrive and was pulled out of the ditch. There was no injury sustained. The contact did not know whether a police report was filed. The contact’s wife was able to drive away from the scene. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the windshield wiper motor had failed and needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V842000 (Visibility) as the VIN was not included. The failure milage was 4,000.

First I heard a rattling sound coming from the back .Tough it was something in the bed. Finally went away 3 days later. To realise I lost the wheel center cap on driver side. 2 weeks later while checking to order a new center cap, I notice the center bolt thats supposed to retain the axle has been broken flat and is completely missing. This can cause the axle to drive itself into the differential housing and eventually lead to no powertrain and/or locking the wheel. This bolt also put the preload on the bearing and therefore be dangerous to loose the wheel if not noticed soon enough and cause bearing to wear prematurely or even split apart. Called the local ford dealer as soon as I noticed and they told me to not use the truck if possible and If I had to to not put any load on the back since they didnt have a replacement truck for now and it could be dangerous. Had to drive 2 other weeks before getting a temporary one since it is the truck I gain my money with, knowing that any moment I could loose my wheel on the highway. They finally had to replace the axle and put new bolt in under warranty. This seems to be a recurring problem from what I see on the internet. Truck had about 15 000 kms when it happened. I am afraid this will happen again on either side since this problem seems to be reoccuring even to truck that had them changed. Please do something about this, ford seems to have no real fix for this and just changes the parts and hope for the best when it happens.

The compass information is not accurate on my vehicle. It gets stuck on North or randomly other directions and does not work. I know there are two TSBs out, one for 21s and then a second for early 22s. My truck is an August build so the TSBs do not apply. I have taken it to the dealership and they have preformed updates but it is still not working. I have a coworker with a similar build date and his truck is doing the same thing. I have checked with others on the F150 forums and its being reported as well. This calls into question if the compass is not reading right on the instrument panel what else on the panel may not be reading right?

In cold weather the automatic side mirrors freeze shut and unable to open. Safety Hazzard while driving. Had this happen to me 4 times where passenger side mirror would not open, had to go to work and drove with 1 side mirror. 1 incident where both mirrors froze shut and when they were trying to open sounded like they were going to break off. Live in South Dakota conditions get cold and features should be operational. Should have a mirror defrost? Deployable side steps have the same issue in the cold, they stick and freeze shut, I need to use them to get in.

Vehicle equipped with B&O "Unleashed" stereo system experienced uncontrollable, high-volume deafening speaker volume that would only stop if the vehicle was turned off. I started my vehicle and heard an extremely loud pop and deafening "white noise" from all speakers in the truck cabin. Happened in both Run and Accessory modes. Noise started ~3 sec after start, would not stop until I turned off car and opened door (and then ~3 sec until noise stopped). Turning radio power and touchscreen off had no effect. Turning off all phones with Bluetooth connections had no effect. After waiting ~10 min with power off, the sound finally stopped. If I had been driving at the time, the sudden and extreme noise could have caused me to react in a way to lose control of the vehicle, as well as suffer hearing loss. If my child had been in the car, it would have frightened her and definitely injured her hearing. I believe that I saw a pop-up message regarding an over-air system update on the touchscreen the first time it started...I don't remember if it was about sending data to Ford or if an over-air update had just been performed. Had an issue about a month ago with a similar pop-up but that time there was no noise, just the touchscreen stayed dark for about 10 minutes.

Experienced multiple incidents where the vehicle battery has been either damaged by the vehicle itself or receiving multiple defective OEM batteries. Vehicle has been brought into Ford service centers at least twice for low charge on battery. Each time, the Ford service technicians have identified a "dead cell" in OEM battery. This condition makes the vehicle unsafe to drive. The resulting low charge has resulted in erratic/unpredictable transmission/engine/electronics performance while driving. This includes low power, shifting problems, and start-stall-start "lurching" in various driving conditions. Service centers have never identified the cause of the battery drain (alternator checks ok). They just keep replacing the battery and the problem reoccurs 2-3 months later.

The contact owns a 2022 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was taken to an independent dealer to be diagnosed. The mechanic diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

Vehicle is being held at dealership due to recall 22V686 (Ford 22C22) "Front Lamp Park Flicker". The bulletin states the Ford would have a remedy for F-150 vehicles in January 2023. As of this writing there is no remedy yet available, and no updates have been provided by Ford. Ford has exceeded the reasonable time allotted to provide a fix or update on when the fix may be available.

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number 22V686000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

Rear camera displaying a very cloudy picture. almost can't see what is behind vehicle

Speakers from the sound system produced a deafening static noise that could not be stopped unless vehicle was stopped and shut off. Potential for serious accident as the noise came on without warning and can not be stopped when driving down road. After vehicle sat off for 15 minutes the system came back as if nothing happened.

We were parked after being out at a restaurant for dinner. Turned the vehicle on and a sonic boom explosion of noise from the radio/speakers followed by very loud static. I would estimate the dB level to be 150 plus. Left my ears ringing for hours followed by aching. I had my children in the back seat of the vehicle and it was very unsettling for them. Removed them from the car. Turned it off and locked the vehicle. Restarted and the same thing happened. Could not get it to stop Had a friend drive my children home and drove the car home (15 minutes) with the noise continuing the whole way home.

Twice now on my truck there has been a loud noise that comes from the vehicle from the speakers. On December 19th I got into the vehicle and there was very very loud noise that came from the speakers then lost all audio. On February 9th there was a very very loud horn like noise that came from the vehicle then a static noise then lost audio. Both these times the next day all was fine.

When I took my truck into the dealership to have an oil change and tire rotation done the dealership found that the bolt that holds the hub onto the rear axle had broken so there was nothing holding the hub onto the axle and that the hub and tire could of come off the axle while driving. The dealership said that they had been seeing this issue on other truck

The contact owns a 2022 Ford F-150. The contact researched online and became aware that the VIN was subjected to NHTSA Campaign Number: 22V685000 (Exterior Lighting) and 22V842000 (Visibility); however, the parts for both recall repairs were unavailable. The dealer had been notified about the recalls and confirmed that parts for both recalls were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

Both door locks freeze up in temps below 20 F. I cannot enter the vehicle and am stuck with no transportation.

Wipers nest down lower on the windshield when turned off. The wipers freeze to the windshield since they are below the defroster area causing them to stick and not operate in winter driving.

There is an outstanding recall (NHTSA 22V686, Ford 22C22) for Front Park Lamp Flicker. The original notice stated the fix would be available in January. January is now past, and no updates on the status of this fix has been provided by Ford. I am filing this complaint in an effort to obtain an update on when this fix should now be expected.

This vehicle is under Safety Recall 22C22 and NHTSA Campaign Number 22V686000. Ford said a remedy was supposed to be available January 2023. There still has not been a remedy put out by Ford to fix this safety issue. Ford also has not put out any updated info as far as this recall is concerned.

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while pulling out of the dealer's parking lot on the day the vehicle was purchased new, the windshield wipers failed to operate as needed. The contact stated the windshield wipers were not clearing the water off the windshield effectively. The contact stated that the failure had increased significantly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 1. Parts distribution disconnect.

Upon entering our 22 F150 Platinum, closing the doors, and pushing the ignition button, a very loud explosion was heard followed by a loud crackling noise that continued around the entire top of our truck. The control panel then went completely black. This explosion was so loud that our ears were ringing for hours afterwards. If we had been driving the truck when this happened we could have had an accident. We tried to turn the radio down as this explosion came on full blast in all 18 speaks, but had no control. We had to leave the vehicle and wait. Once it stopped and we reentered the vehicle, it smelled like something was burning. There has to be something wrong with the B & O amplifier in these vehicles. I have read a number of other complaints, so I know we are not alone. One person drove it to the dealer and the service manager heard it and said it had to be an amplifier problem. Another person was told to pull fuse number 28 out to get it to stop. If I paid $80,000 for my truck, I should not have to deal with this. How can I get this fixed?

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 60 MPH, she attempted to use the windshield wipers and they were frozen. The contact stated that she contacted a dealer; however, she was informed that the parts were not available and that the wipers had to suffer a complete failure prior to the recall being completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 10,000. Parts distribution disconnect.

When I pushed the start button on my 900 mile F150 limited that I only had 6 months, I heard a very very loud noise that sounded like a bomb going off in the truck. After I gathered myself and verified nobody damaged my truck or windows and with my ears still ringing, I heard very loud static noise coming from all the speakers. I thought the loud noise that came through the speakers actually blew them out. I turned off the radio, but the speakers were still making loud static noises. I then tried to turn on am station, and the radio worked fine. If this would of happened while I was driving, I probably would of had an accident.

On Dec 27, 2022 I was involved in a collision where my F150 would not come to a complete stop at an intersection /red light. I approached the vehicles at the light breaking to slow down but the truck drive gear did not disengage, and I struck the vehicle in front of me at about 2-3mph and then proceeded to push the vehicle into the car in front of them all while I was fully applying the break (foot of the gas pedal). It was not until I put the truck in neutral and turned it off that it stopped pushing the other vehicles. I did not receive any warnings or notification lights on my truck prior or during the impact/pushing. It as if the F150 didn't see the vehicle in front of it and the auto drive system engaged as if it had a mind of its own. I have spoken to Ford Corp regarding the issue and they have advised me to have the vehicle inspected but my local Ford dealers are refusing to run a diagnosis on the vehicle prior to having it repaired thus causing an impasse all while I'm very nervous driving this truck out of fear of it happening again. 01/09/2023-Manufacturer Safety recall issued NHTSA #22V842 Recall #22S71 WINDSHIELD WIPER MOTOR REPLACEMENT Status: Remedy Available

Driving down road with radio on( apple car play) there was an extremely loud sound from all my speakers that made me close my eyes in pain and almost swerve lanes. It sounded like all my speakers blew. The radio no longer worked and i had to wait until the next day for it to operate as normal. I am concerned now to have my baby in the vehicle and have this happen.

Stereo/Infotainment system loud bang followed by increasingly loud static through the speakers. Occured 20 or so seconds after starting the truck and driving down the road. Happened around 2800 miles and has only happened once. Initial bang was startling and the static noise was distracting which could have caused an accident. Volume button non functional. Stopping and shutting vehicle completely off and on momentarily did nothing. After letting the truck sit off and locked for 5min+ the sound finally stopped and everything returned to normal. There was a distinct burning smell left in the truck for the rest of the day. Ears were left ringing for a couple hours after. Possible ear damage from this. Luckily there wasn't anyone else in the vehicle that could have suffered from ear damage. Dealer is aware of the issue but hasn't looked at the truck as duplicating the issue is near impossible. No warning lamps or anything visually different from normal. I have video of the static noises.

Description: Upon starting the vehicle there was an extremely loud "popping" sound through the speakers followed by a constant static/popping noise coming through the speakers at max volume. The sound is not responsive to any adjustments to the stereo volume and is persistent even with the volume set to "0" or "off". The only remedy was to turn the vehicle off, close the door and lock the vehicle. Even then, the issue continued upon startup until I disconnected to battery to reset the the system. This has happened 3 times in the past 4 months. Dozens of other Ford F-150 Raptor owners have reported the same issue but in every case, the dealer is unable/unwilling to find the issue. What component or system failed or malfunctioned, and is it available for inspection upon request? Stereo/Speakers. Yes. How was your safety or the safety of others put at risk? The noise is extremely loud to the point where hearing damage could be caused within a very short period of time, especially for young children which I have. The sounds is also extremely startling and if this happened while driving, could prevent the driver from being able to safely operate the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was not reproduced at the dealer while they had the vehicle, but they are aware and were unable/unwilling to resolve the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives o

The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the door-ajar sensor warning light illuminated. The vehicle was taken to the dealer, where the door latches were replaced; however, the failure recurred. The vehicle was taken back to the same dealer, where they replaced the instrument panel screen, but the failure recurred. The dealer was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 5.