Page 8 of 17 · complaints 351–400 of 821

2002 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Seat Belts
Filed Jun 9, 2010147,000 milesCA

TL* THE CONTACT OWNS A 2002 F-150. HE STATED THAT ON JUNE 2, 2010, THE SEAT BELT FOR THE DRIVER SIDE AND THE MIDDLE SEAT FAILED. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT THE SEAT BELT WOULD HAVE TO BE REPAIRED AT HIS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 147,000.

Fuel System, Other
Filed Jun 7, 201095,555 milesCA

ON A 2002 FORD F-150 HARLEY DAVIDSON EDITION TRUCK, THE # 2 SPARK PLUG WAS EJECTED FROM THE ENGINE WHILE DRIVING 65 MPH, CAUSING MY VEHICLE TO SLOW DOWN, AND THE GASOLINE AND EXHAUST FUMES WERE FILING THE DRIVERS COMPARTMENT. THIS IS THE SECOND TRUCK I HAVE OWNED PREVIOUS A (2003 SAME VEHICLE MODEL) WHERE THE SPARKPLUG HAS BEEN EJECTED FROM THE ENGINE WHILE DRIVING. WHY IS THERE NO RECALL OR STUDY ON THIS PROBLEM FROM FORD?? ENGINE STILL HAD ORIGINAL PLUGS FROM FACTORY!! THEIR TORQUE SPECS!! *TR

Engine and Engine Cooling
Filed Jun 7, 201089,520 milesWI

TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING AT 55 MPH, THE SPARK PLUG FAILED. THE CONTACT CALLED AN AUTHORIZED DEALERSHIP AND THE DEALER STATED THAT THE SPARK PLUG DID NOT CALL FOR REPAIR UNTIL 100,000 MILES. THE DEALER ALSO STATED THAT THERE ARE DIFFERENT METALS INTERACTING WITH EACH OTHER WHICH WOULD CAUSE THE SPARK PLUGS TO FAIL AND STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR REPAIR. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 89,533. THE FAILURE MILEAGE WAS 89,520.

Engine and Engine Cooling
Filed Jun 2, 201095,000 milesPA

SPARK PLUG BLOW OUT FORD F150 4.6 V8 TRITON ENGINE. *TR

Electrical System
Filed Jun 2, 201092,250 milesOH

FORD MOTOR COMPANYMAIN TOPIC: VEHICLE SERVICE ISSUES YOUR INQUIRY: I HAVE A 02 FORD F150 SUPERCREW WITH A MAJOR PROBLEM THE WINDSHIELD LEAKS ON THE DRIVERSIDE WHEN IT RANS INTO THE GEM MODULE CAUSE THE TRUCK TO BE HARD TO START AND THE GAUGES AND SERVICES LIGHTS TO STAY ON THE SEATBELT BELL TO RING ALL THE TIME > I CONTACTED DICK MASHETER FORD AND TOLD THEM WHAT WAS GOING ON WITH THE TRUCK ANDTHEY TOLD ME IT IS COMMON WITH THAT YEAR TRUCK FORF THE WINDSHIELD TO LEAK ONTO THE GEM MODULE OWNER: YESVEHICLE IDENTIFICATION NUMBER: [XXX] MILEAGE: 94000VEHICLE LOCATION: INPOSSESSIONIF CONTACTED DEALER: YESDEALER NAME: DICK MASHETER FORD OWNER FIRST NAME: [XXX] OWNER LAST NAME: [XXX] OWNER EMAIL ADDRESS: [XXX] OWNER ADDRESS1: 2761 GOSLING WAY CITY: COLUMBUSSTATE: OHZIPPOSTAL: [XXX]: UNITED STATESDAY PHONE: [XXX] CLIENT > THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK 03/19/10 I HAVE BEEN ONT HE FORD FORUM AND HAVE SEEN ALOT OF OTHER CUSTOMERS HAVING THE SAME PROBLEM WITH THE GEM MODULE GETTING WET WHEN IT RAINS > > I FEEL THAT FORD SHOULD DO A RECALL ON THIS ISSUE TO TAKE CARE OF THE PROBLEM I HAVE ALSO TALKED TO DICK MASHETER FORD ON HAMILTON RD IN COLUMBUS, OH AND THEY HAVE TOLD ME THAT IT IS THE GEM MODULE CAUSING THE PROBLEMS WHEN IT RAINS AND IT HAS BEEN HAPPENING WITH FORD F150 TRUCKS FROM THE YEAR '97 ON UP. IT SEEMS THAT FORD IS DOING RECALLS FOR EVERYTHING ELSE WHY NOT THE PROBLEM WITH THE WINDSHIELD LEAKING HTTP://WWW.TOPIX.COM/FORUM/AUTOS/FORD-F-150/TAA9DVMDG7RO706EI/P3#L

Engine and Engine CoolingFire
Filed May 31, 2010178,764 milesOH

AUTO FIRE: RESIDENT HEARD CAR HORN SOUNDING, CAME OUT AND SAW 2002 FORD F-150 SMOKING. OPENED DOOR AND AIR ENTERING VEHICLE STARTED FLAMES TO GROW. NEIGHBOR EXTINGUISHED WITH DRY CHEMICAL. APPEARS TO HAVE BEEN SMOLDERING FOR SOMETIME, DUE TO HEAVY SMOKED GLASS IN CAB INTERIOR AND MELTED DASH COMPARTMENT. RESIDENT HAD LAST DRIVEN VEHICLE AT 7PM, MONDAY NIGHT. TRUCK DASH IS EXTENSIVELY DAMAGED. FIRE ORIGINATED IN THE MIDDLE OF THE DASHBOARD. VIN # HAS NO RECALLS. REPORTED TO FIRE DEPARTMENT. *TR

Suspension › RearCrash1 injured
Filed May 29, 2010TX

MY DAUGHTER WAS ROUNDING A CORNER IN HER FORD F150 KING RANCH TRUCK MAKE A HARD PULL TO THE RIGHT AND SHE TRIED TO CORRECT IT AT THAT TIME HER TRUCK BEGAN TO FLIP OVER TWICE. SHE ENDED UP IN A 10FT UPSIDE DOWN TOTALED HER TRUCK AND BROKE HER COLLAR BONE. THERE WAS A WRECKER DRIVER ON THE SCENE THAT NOTICE THE REAR AXLE ON THE DRIVERS SIDE OF HER TRUCK HAD BROKE IN HALF AT THE TIRE. SPOKE WITH THE ORIGINAL OWNER AND THEY SAID THERE SON HAD COMPLAINED TO THEM ABOUT A NOISE IN THE REAR END BUT THEY COULDN'T FIND ANYTHING WRONG. *TR

Engine and Engine Cooling › Engine
Filed May 13, 2010140,000 milesTX

FORD TRITON V8-4.6L SPARK PLUG EJECTION ON #2 PLUG. THIS HAS NOW HAPPENED TO ME AS I WAS DRIVING AT 60MPH AND IT BLEW IT OUT AND THE COIL SPRING IS NOW DOWN ON TOP OF THE PISTON AND SMASHED WITHIN SECONDS. TOWED TO FORD DEALERSHIP AND MECHANIC ADMITTED THIS WAS COMMON BUT NO RECALLS. HE SCOPED THE CYLINDER WITH BORE SCOPE TO FIND THE COIL SPRING SMASHED SO BAD IT COULD NOT BE RETRIEVED. ESTIMATED COST IS $3500.00 PLUS REMOVE HEAD AND CLEAN OUT. CAN I CLAIM THIS BACK TO FORD? *TR

Engine and Engine Cooling
Filed Apr 21, 2010136,500 milesTX

ON APRIL 17, I NOTICED A WHISTLING SOUND COMING FROM THE ENGINE, BUT COULD NOT FIND THE SOURCE OF THE SOUND, AND THOUGHT IT WAS A VACUUM LINE LEAK. I STARTED THE TRUCK ON THE MORNING OF APRIL 14 AND I HEARD A LOUD POPPING SOUND FOLLOWED BY A SMALL BLACK CLOUD, UPON EXAMINING UNDER THE HOOD, I FOUND THE #3 SPARK PLUG ON THE PASSENGER SIDE HAD BLOWN OUT OF THE HOLE AND THE COIL HAD BEEN BLOWN OFF WITH IT, BREAKING THE PLASTIC THAT HAD A STEEL INSERT THAT WAS SCREWED DOWN TO THE BLOCK. I TRIED TO REPLACE THE SPARK PLUG, BUT COULD NOT GET IT STARTED IN TO THE THREADS ON THE HEAD. I FOUND OUT THAT O'REILY'S SELLS A CYLINDER HEAD REPAIR KIT # 42025 SPECIFICALLY FOR THIS PROBLEM, IT HAD A INSERT THAT YOU SCREWED INTO THE HEAD AND IT WAS THREADED ON THE INSIDE TO ACCEPT A EXTENDED LENGTH SPARK PLUG THAT WAS INCLUDED IN THE KIT, I TRIED THIS KIT @ $64 DOLLARS PLUS THE NEW COIL @ $43, UPON COMPLETING THE WORK WITH THE KIT AND THE NEW COIL INSTALLED, I STARTED THE TRUCK AND STILL HAD THE SAME WHISTLING PROBLEM AND WAS LOSING COMPRESSION, I CONTACTED A LOCAL MECHANIC, AND FOUND OUT FROM HIM THAT THIS IS A VERY COMMON PROBLEM AND HE SEE THIS SAME PROBLEM ONCE EVERY TWO WEEKS OR SO, I TOOK THE TRUCK TO HIM AND HE WORKED ON IT FOR APPROX. 6 HOURS AND HAS THE PROBLEM FIXED, HOWEVER, HE SAID HE COULDN'T PROMISE THAT THIS IS NOT GOING TO HAPPEN AGAIN, TO THE SAME PLUG OR OTHERS. IF FORD KNOWS THERE IS A PROBLEM WHY WON'T ANYBODY MAKE THEM FIX IT AND MAKE IT RIGHT FOR THE LITTLE GUY (CONSUMERS?

Wheels › Rim
Filed Apr 20, 2010108,000 milesCA

TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE TIRES WOULD CONSISTENTLY LOSE AIR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE INDEPENDENT MECHANIC FOUND A CRACK IN THE REAR ALUMINUM WHEEL RIMS. THE MANUFACTURE WAS CONTACTED AND ADVISED TAKING THE VEHICLE TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE DEALER ADVISED THE OWNER WOULD BE LIABLE FOR THE REPAIR COSTS. THE FAILURE AND CURRENT MILEAGES WERE 108,000. UPDATED 11/9/10 *CN UPDATED 11/16/10

Engine and Engine Cooling
Filed Apr 8, 2010105,000 milesFL

MY 2002 FORD F-150 WITH TRITON 4.6 LITER ENGINE BLEW THE #4 PLUG ON SUNDAY MORNING. AFTER IT SPENT 3 DAYS IN THE DEALERSHIP TO REPAIR THE PROBLEM, IT THEN BLEW THE #2 PLUG THE VERY SAME NIGHT I PICKED IT UP ON 4/7. NOW I HAVE FOUND THAT THIS IS A VERY COMMON AND WELL KNOWN PROBLEM IN THE 1997 TO 2008 FOR ENGINES WITH ALUMINUM HEAD THREADS. FORD IS NOT TAKING RESPONSIBILITY FOR THIS DESIGN FLAW. IT IS A HUG PROBLEM THAT NEEDS TO BE ACKNOWLEDGED. *TR

Vehicle Speed ControlFire
Filed Apr 7, 201065,000 milesVA

FORD F150 TRUCK, FIRE FROM CRUISE CONTROL SWITCH. THE TRUCK HAS NOT BEEN DRIVEN IN OVER 24 HRS. IT CAUGHT ON FIRE (UNDER THE HOOD ONLY)IN OUR DRIVEWAY. WE USED A WATER HOSE TO EXTINGUISH IT QUICKLY. NOT SURE HOW MANY PARTS HAVE BEEN DAMAGED FROM FIRE. LUCKILY WE CAUGHT IT BEFORE ANY MAJOR DAMAGE OCCURRED. THIS SWITCH WAS REPLACED 3 WEEKS AGO AT A FORD DEALER DUE TO LAST FORD RECALL. HOWEVER THE LAST TIME THE TRUCK WAS DRIVEN THE CRUISE CONTROL WAS USED. *TR

Engine and Engine Cooling › Engine
Filed Apr 4, 2010160,000 milesMD

SPARK PLUG EJECTED FROM ENGINE. *TR

Engine and Engine Cooling
Filed Mar 24, 2010100,645 milesPA

I WAS DRIVING MY 2002 FORD F150 WITH A 4.6L TRITON V8 AT 65 MILES PER HOUR, WHEN ALL OF A SUDDEN MY MOTOR MADE A LOUD BANG AND THE WAS BANGING NON STOP. I WAS UNABLE TO PULL OVER IMEDIATLY BECAUSE I WAS ON THE PA TURNPIKE AT A NARROW POINT. I PULLED OVER A LITTLE DOWN THE ROAD AND AFTER A EXSPENSIVE TOW I LEARNED THAT THE #3 SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. THE MECHANIC FIRST TRIED TO REPAIR IT WITH A SELF TAPPING SPARKPLUG REPALCEMEN THREAD BUT THE DAMAGE WAS TO EXTENSIVE. NOW HE IS GOING TO TRY A HELI COIL IF THAT DOESN'T WORK I'M TOLD I WILL NEED A NEW HEAD.

Vehicle Speed ControlFire
Filed Mar 23, 2010SC

2002 FORD F150 BURNED DOWN

Vehicle Speed Control
Filed Mar 8, 201092,500 milesCA

ON FEBRUARY 26, 2010 MY GIRLFRIEND AND I ALONG WITH OUR KIDS WERE DRIVING TO SAN DIEGO, CA. AS WE WERE SPEEDING UP TO PASS A SLOW SEMI-TRUCK MY TRUCK GOT STUCK ON THROTTLE, I STARTED TO PANIC ASKING MY GIRLFRIEND TO CHECK AND SEE IF THERE WAS A WATER BOTTLE STUCK UNDERNEATH THE BREAK PEDAL, SHE CHECKED, ALSO PANICKING BECAUSE WE HAD OUR CHILDREN ASLEEP IN THE TRUCK. I TRIED TO PUSH ON THE BRAKE BUT IT WAS REALLY TOUGH TO PUSH DOWN ON AND THE TRUCK WOULDN'T SLOW DOWN, WE STARTED TO PANIC EVEN MORE. I STARTED DRIVING OFF TO THE SHOULDER OF THE RODE AS I POPPED THE GEAR INTO NEUTRAL AND TURNED OFF THE TRUCK. I PUT THE TRUCK IN PARK AND TURNED IT BACK ON AFTER A FEW MINUTES AND THE RPM'S WHERE REVVING AT 6,000 AND THE BREAK PEDAL WAS STILL VERY HARD TO PUSH ON. I TURNED THE TRUCK OFF AGAIN. I STARTED PUSHING ON THE GAS PEDAL, TO SEE IF I COULD LOOSEN IT, WHILE THE TRUCK REMAINED OFF. I TURNED IT BACK ON FOR THE SECOND TIME AND IT WAS RUNNING NORMAL AGAIN. I HESITATED PUT IT BACK IN DRIVE. IT SEEMED TO BE RUNNING FINE SO WE WERE BACK ON THE ROAD. MY GIRLFRIEND AND I WERE PRETTY SHAKEN UP UNTIL WE GOT TO OUR DESTINATION IN SAN DIEGO. THIS HAS NEVER HAPPENED TO ME BEFORE. I HAVEN'T TAKEN MY TRUCK IN TO GET CHECKED TO SEE WHAT COULD OF CAUSED THAT TO HAPPEN DUE TO FINANCIAL HARDSHIP AT THE MOMENT. WE ARE CONSTANTLY DRIVING THE TRUCK EVERY WHERE, SO I DON'T WANT THIS TO HAPPEN AGAIN. SO IF THERE'S ANY WAY THAT YOU GUYS CAN CHECK THIS OR FIND OUT THE SOLUTION TO THIS PROBLEM IT WOULD B

Fuel System, GasolineFire
Filed Feb 26, 2010TX

2002 FORD F-150.THE CONSUMER RECEIVED NOTICE IN THE MAIL ABOUT RISK OF FIRE IN SOME VEHICLES. *DT THE CONSUMER STATED HER VEHICLE CAUGHT ON FIRE A FEW YEARS AGO. *JB

Engine and Engine Cooling
Filed Feb 26, 201090,000 milesCA

SPARK PLUG BLOW OUT IN 2002 FORD TRITON ENGINE. IN PAST 3 YEARS HAVE HAD 2 SPARKPLUGS BLOW OUT WHILE TRAVELING APPROX 65MPH. PROBLEM CORRECTED BY RETAPPING AND REPLACING THE PLUG AT APPROX $700 REPAIR EACH. *TR

Engine and Engine Cooling
Filed Feb 16, 201082,000 milesCA

#3 SPARK PLUG BLEW OUT OF THE HEAD GOING 65 MPH. $500- REPAIR BILL TO PLACE A HELICOIL. TALKING TO SEVERAL MECHANICS, IT IS A COMMON PROBLEM WITH THE 5.4 FORD MOTOR. WHY HAS THERE BEEN NO RECALL OR SAFETY WARNING ISSUED? *TR

Visibility
Filed Feb 9, 201050,000 milesIA

TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND WATER WAS IN THE VEHICLE WHENEVER IT RAINED. THE WATER WOULD SHORT OUT THE ELECTRICAL BOXES IN THE VEHICLE WHICH HAD TO REPLACED AT HIS OWN EXPENSE. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SEAL ON THE WINDSHIELD CAUSED THE DEFECT TO OCCUR. THE DEALER TOLD HIM THAT EVEN IF HE REPLACED THE SEAL IT WOULD NOT GUARANTEE THAT IT WOULD STOP THE LEAK. THE MANUFACTURER DIDN'T OFFER THE CONTACT ANY ASSISTANCE WITH THE REPAIR COST. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Electrical System
Filed Feb 7, 2010105,000 milesIN

2002 FORD F150. 4X4. 5.4 L V8. DRIVERS SIDE LEAKY WINDSHIELD. LEAK CAUSES CORROSION OF ELECTRICAL COMPONENTS UNDER DASH. THE GEM MODULE; WHICH CONTROLS MOST ALL ELECTRONICS ON THE DASH; RADION, 4X4, WIPERS, HEADLIGHTS CONTROLS, HEATING AND AIR CONDITIONING CONTROLS. DUE TO THE CORROSION OR THE GEM MODULE AND FUSE BOX ON DRIVERS SIDE OF VEHICLE THE STARTER WILL RANDOMLY ENGAGE ITSELF AS WELL. MANY OF THE RELAYS UNDER THE DASH ARE UNDER ABNORMAL CONDITIONS. DURING THE MALFUNCTION OF THE ABOVE TWO ITEMS THE RELAYS WILL "CHATTER" CONSTANTLY. ALL OF THE ABOVE CONDITIONS WILL HAPPEN WITH THE KEYS OUT OF THE IGNITION. WITH NO KEYS IN THE IGNITION THE FAN BLOWER WILL STILL RUN, HEADLIGHTS STAY ON ( IN AUTO POSITION). NUMEROUS OTHER ELECTRICAL PROBLEMS. THERE ARE NUMEROUS POSTINGS OR IDENTICAL TROUBLES ON THE INTERNET. COUNTLESS FORD MECHANICS WILL TELL OF SAME TROUBLES. *TW

Engine and Engine Cooling
Filed Jan 30, 2010TX

2002 FORD F150 BLEW THE SPARK PLUG OUT OF THE HEAD WHEN STARTING ENGINE. GASOLINE FUMES IN CAB VERY STRONG, HAD TO EXIT VEHICLE, DISABLE SPARKPLUG COIL TO KEEP FROM HAVING A SERIOUS GASOLING FIRE ON MY HANDS...... *TR

Visibility › Windshield
Filed Jan 20, 201085,000 milesVA

TL*THE CONTACT OWNS A 2002 FORD F150 WHICH WAS PURCHASED BRAND NEW IN 2002. WHILE DRIVING 35 MPH HE HEARD A DINGING NOISE IN THE VEHICLE. HE ASSUMED THAT IT WAS HIS SEAT BELT WARNING ALARM; HOWEVER, HE WAS UTILIZING THE SEAT BELT. LATER THAT EVENING, HE SHUT THE VEHICLE OFF AND THE HEATING ELEMENT CONTINUED TO OPERATE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO REPLACE THE FUSE AND THE RELAY. THE FAILURE PERSISTED AND UPON FURTHER INVESTIGATION, HE FOUND THAT THE FRONT WINDSHIELD WAS LEAKING ON THE DRIVER'S SIDE ONTO THE FUSE PANEL. THE LOCAL FORD DEALER ADVISED HIM TO HAVE A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 85,000.

Engine and Engine Cooling
Filed Jan 20, 201098,000 milesMD

2002 FORD F-150 5.4 V8 - SPARK PLUG BLEW OUT OF CYLINDER NO. 3 UNDER NORMAL DRIVING USE. VEHICLE HAS 98,000 ORIGINAL MILES ON THE ENGINE. I HAVE FORD EXTENDED SERVICE PLAN ON THE VEHICLE, ALTHOUGH THE LOCAL DEALER SAID THIS IS NOT COVERED UNDER THE WARRANTY, AND WANTS TO CHARGE ME $4500.00 TO REPAIR. WHEN I CALLED THE SALESMAN TO INQUIRE ABOUT THE ESP, HE SAID THAT THE 5.4 IS KNOWN TO HAVE THOSE PROBLEMS WITH THE SPARK PLUG, SO WHY WILL FORD NOT STAND UP AND ACCEPT RESPONSIBILITY! *TR

Vehicle Speed Control
Filed Jan 12, 2010113,000 milesOK

TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ACTIVATE THE CRUISE CONTROL, IT DID NOT WORK. HE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE CRUISE CONTROL DEACTIVATION SWITCH WAS LEAKING WHICH CAUSED THE FAILURE. HE WAS ALSO TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL 05V388000, VEHICLE SPEED CONTROL. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. HE CALLED THE MANUFACTURER AND A REPRESENTATIVE CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED. THE CURRENT MILEAGE WAS APPROXIMATELY 115,730. THE FAILURE MILEAGE WAS APPROXIMATELY APPROXIMATELY 113,000.

Structure › Frame and Members
Filed Jan 11, 2010160,000 milesMI

TL*THE CONTACT OWNS A 2002 FORD F-150 CREW CAB. WHILE DRIVING APPROXIMATELY 3 TO 5 MPH THE SPARE TIRE FELL FROM UNDERNEATH THE BED OF THE VEHICLE. THE CONTACT COULD SEE FROM THE REAR VIEW MIRROR THAT THE BRACKET THAT HOLDS THE SPARE TIRE IN PLACE HAD BROKEN. THE DEALER INFORMED THE CONTACT THAT THE SPARE TIRE BRACKET WAS NOT A PART OF THE WARRANTY AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT IS CONCERNED THAT THE SAFETY RISK COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 160,000.

Engine and Engine Cooling
Filed Jan 8, 201079 milesCA

I OWN A 2002 F-150 4X4 IT HAS 79K MILES AND HAD THE ORIGINAL FORD PLUGS IN IT. I WAS STRANDED A LONG DISTANCE FROM HOME WHEN THE TRUCK SPIT A SPARK PLUG OUT DESTROYING THE COIL. SMOKE AND FUEL CAME OUT FROM THE ENGINE COMPARTMENT AND NOT KNOWING WHAT WENT WRONG I THOUGHT THE TRUCK WAS ON FIRE. I HAD THE TRUCK TOWED TO A FORD DEALERSHIP WHERE THEY SAID YES THAT'S A BUMMER. THEY FIXED IT WITH AN INSERT AND SAID THERE IS NO GUARANTEE IT WONT HAPPEN AGAIN TO THAT CYLINDER OR THE OTHER ONES!! NOT FEELING COMFORTABLE LEAVING TOWN IN MY TRUCK NOW, I FIND OUT THIS SPARK PLUG ISSUE IS SO COMMON THAT THERE ARE SHOPS IN MY LITTLE AREA THAT FIX ONE TO TWO OF THESE PROBLEMS A WEEK! I'M SURE FORD DON'T EVEN KNOW ABOUT THESE VEHICLES. SO I CONTACTED FORD DIRECTLY AND WAS TOLD THE SAME THING EVERYONE ELSE IS BEING TOLD ACROSS THE COUNTRY SORRY CANT HELP YOU!! BUT WE HAVE GREAT INCENTIVES ON NEW VEHICLES!! I WAS TOLD THE PREVENTABLE FIX FOR THIS PROBLEM IS TO REPLACE THE SPARK PLUGS MORE OFTEN ALTHOUGH DUE TO THE CYLINDER HEAD DESIGN THIS IS ONLY A POSSIBLE BANDAGE NOT A PERMANENT FIX AND IT COULD STILL HAPPEN. FORD AND CHEVROLET REPRESENT HISTORY. I KNOW TIMES ARE BAD BUT STAND UP FOR YOUR PRODUCT BE AMERICAN!! *TR

Latches/Locks/Linkages › Doors › Latch
Filed Jan 5, 201050,000 milesCO

TL*THE CONTACT OWNS A 2002 FORD F150. SHE STATED THAT THE FRONT PASSENGER'S SIDE DOOR LOCK WOULD NOT FUNCTION CORRECTLY. SHE HAD TO USE A SCREWDRIVER TO OPEN AND CLOSE THE DOOR. THE NECESSARY REPAIRS WERE MADE TO THE VEHICLE BY THE DEALER. LATER, THE REAR PASSENGER SIDE DOOR LOCK WOULD NOT FUNCTION AND THE LATCH AND LOCKING MECHANISM WOULD NOT OPERATE NORMALLY. NO REPAIRS WERE MADE TO DATE TO CORRECT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 50,000.

Power Train › Automatic Transmission
Filed Jan 5, 201056,000 milesRI

IN MY CASE THERE WERE THREE SEPARATE OCCURRENCES WHERE MY SPARK PLUGS SHOT OUT OF MY ENGINE. THE FIRST TIME IT HAPPENED ON THE HIGHWAY CRUISING ALONG ABOUT 70 MPH. I ACTUALLY THOUGHT I BLEW A TIRE.THIS WAS AT NIGHT SO IN THE MORNING I CHECKED IT OUT WITH A FRIEND'S HELP AND SAW THE PLUG SITTING RIGHT WHERE IT WASN'T SUPPOSED TO BE. SO WE WENT AND BOUGHT A NEW PLUG AND COIL PACK AND THREADED IT BACK IN AND BELIEVE IT OR NOT IT STAYED THERE AND STILL IS THERE TODAY. THIS FIRST TIME WAS ROUGHLY 3 1/2 YRS AGO. THE NEXT TIME IT HAPPENED WHILE MY SAME FRIEND WAS DRIVING MY TRUCK TO HIS HOUSE BUT THIS TIME IT WAS A DIFFERENT PLUG AND WE WEREN'T SO LUCKY THREADING IT BACK IN. THE THREADS WERE STRIPPED OUT SO WE HELICOILED IT BACK IN OURSELVES AND IT IS STILL THERE TODAY. THIS SECOND TIME WAS ROUGHLY 2 YRS AGO. THE LAST TIME HAPPENED IN A PARKING LOT RIGHT AS I STARTED MY TRUCK UP.THE PLUG ACTUALLY HIT THE UNDERSIDE OF THE HOOD WHEN IT BLEW. SO AGAIN I BOUGHT A NEW PLUG AND COIL PACK AND LUCKILY IT THREADED BACK IN AGAIN. SO NOW I AM VERY GUNSHY NATURALLY EVERYTIME I DRIVE IT. TO PROPERLY CORRECT THIS PROBLEM IT WOULD COST A SMALL FORTUNE AND TO SELL IT AS IS WHO WILL BUY IT. ALSO ON THIS SAME VEHICLE MY TRANSMISSION BLEW AT 39,000 MILES WHEN THE WARRANTY RAN OUT AT 36,000 NATURALLY I WAS TOLD THERE WAS NOTHING THEY COULD DO. THAT COST ME $3,500 AND A WEEK STRANDED. I HAD TO HAVE A NEW TRANSMISSION INSTALLED AT A DEALERSHIP. THE TRUCK IS A F150 HARLEY DAVIDSON EDITION. IT NOW HAS ROUG

Power Train › Manual Transmission
Filed Dec 30, 200967,000 milesGA

TL* THE CONTACT OWNS A 2002 FORD F-150 PURCHASED NEW SEPTEMBER 2002. WHILE DEPRESSING THE CLUTCH, THE VEHICLE WOULD NOT ENGAGE NOR SHIFT INTO GEAR. A TECHNICIAN FROM THE FORD DEALER CONCLUDED THAT THE SLEIGH CYLINDER HAD FAILED. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 67,000 . THE CURRENT WAS 136,000. THE VIN WAS NOT AVAILABLE.

Engine and Engine Cooling
Filed Dec 28, 200994,227 milesCA

TL* THE CONTACT OWNS A 2002 FORD F-150. THE NUMBER 7 AND 8 SPARK PLUGS HAVE BLOWN OUT OF THE CYLINDER HEAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE SPARK PLUGS MISFIRED BECAUSE THERE WAS NOT ENOUGH THREAD TO HOLD THE SPARK PLUGS IN PLACE. SPARK PLUG NUMBER 8 AND REPLACED AND NUMBER 7 WAS IN THE PROCESS OF BEING REPLACED. THE FAILURE MILEAGE WAS 94,227.

Engine and Engine Cooling › Engine
Filed Dec 15, 2009DC

2002 FORD F150 SPARK PLUG FAILED. *NJ THE CONSUMER WAS CHARGED $2,600 TO FIX THE PROBLEM. *JB

Structure
Filed Dec 14, 2009NY

I OWN A 2002 FORD F150 SUPER CREW PICKUP TRUCK. SHORTLY AFTER PURCHASING THIS TRUCK IT DEVELOPED A LEAK IN THE WINDSHIELD. THE WINDSHIELD WAS REPLACED UNDER WARRANTY AND WAS LEAK FREE FOR ABOUT 2 YEARS. THE LEAK RETURNED AND DURING SOME HEAVY RAIN STORMS I HAVE HAD CHRONIC ELECTRICAL PROBLEMS DUE TO WATER LEAKING IN THE WINDSHIELD AND RUNNING DOWN BEHIND THE DASHBOARD AND GETTING INTO THE ELECTRICAL COMPONENTS. I HAVE HAD THE INTERIOR LIGHTS COME ON WITH NO ONE IN OR NEAR THE TRUCK. AT THE SAME TIME, SOME OF THE DASH INDICATOR LIGHTS WERE ON VERY DIM. I HAD TO DISCONNECT THE BATTERY TO GET THE LIGHTS TO TURN OFF. I RAN THE HEAT IN THE TRUCK FOR A FEW HOURS TO DRY IT OUT AND IT SEEMED TO TEMPORARILY CURE THE LIGHTING PROBLEM. I ALSO HAD A PROBLEM STARTING THE TRUCK IN THE RAIN. I TURNED THE KEY TO THE START POSITION AND NOTHING HAPPENED. I GOT IN THE TRUCK THE NEXT DAY AFTER THE RAIN STOPPED AND IT STARTED WITHOUT A PROBLEM. I TOOK THE TRUCK TO A LOCAL GLASS SHOP AND HAD SOME SEALER PUT ON THE TOP RIM OF THE WINDSHIELD TO TRY AND STOP THE LEAK. IT DID NOT WORK. I WAS TOLD BY THE GLASS SHOP THAT THE ONLY WAY TO SEAL THE WINDSHIELD PROPERLY WAS TO REPLACE IT DUE TO THE FACT THAT THE WINDSHIELDS NOW ARE GLUED IN AND THE GLUE IS WHAT SEALS THEM. I AM RELUCTANT TO REPLACE THE WINDSHIELD AGAIN BECAUSE THE FIRST REPLACEMENT WINDSHIELD DID NOT SOLVE THE PROBLEM. I MAY SPEND SEVERAL HUNDRED DOLLARS ON A NEW WINDSHIELD AND STILL HAVE THE SAME PROBLEM. *TR

Engine and Engine Cooling
Filed Dec 11, 200978,000 milesCT

2002 FORD F-150 5.4 V8 - ORIGINAL FACTORY SPARK PLUG BLEW OUT OF CYLINDER NO. 3 UNDER NORMAL DRIVING USE. VEHICLE HAS 78,000 ORIGINAL MILES ON THE ENGINE AND PLUGS AND FORD DOES NOT RECOMMEND CHANGING THE SPARK PLUGS IN THIS ENGINE FOR THE FIRST 100,000 MILES. SERVICE MANAGER AT THE FORD DEALERSHIP WHERE TRUCK IS BEING REPAIRED INDICATED THAT THIS IS A COMMON ISSUE WITH THIS MOTOR, HOWEVER THE REPAIR IS NOT COVERED BY FORD. *TR

Engine and Engine Cooling › Engine
Filed Dec 8, 200986,000 milesCA

WELL THE EVENTS LEADING UP TO THE FAILURE....THERE WERE NONE WE WERE DRIVING BACK HOME WHEN ALL OF A SUDDEN POP AND THERE GOES MY #3 SPARK PLUG. WELL I WAS STRANDED FOR TWO HOURS OR MORE UNTIL I GOT MY TRUCK TOWED TO MY HOUSE. THE ESTIMATED PRICE ON A REPAIR FOR THAT IS $1700 TO TAKE THE CYLINDER HEAD APART AND INSTALL AN INSERT AND THAT PRICE IS JUST FOR LABOR NO CHARGE ON PARTS YET. THIS IS A COMMON PROBLEM THAT IF YOU LOOK ONLINE YOU WILL SEE THAT MANY PEOPLE HAVE THE SAME PROBLEM. WE NEED TO MAKE FORD STAND UP FOR THEIR MISTAKE BEFORE SOMEONE LOOSES THEIR LIFE DO TO AN OPEN SPARK AND FUEL BEING PRESENT AND EXPOSED WHEN THE SPARK PLUG BLOWS OUT. *TR

Engine and Engine Cooling
Filed Nov 29, 2009107,000 milesMT

FORD TRITON 5.4 SPARK PLUG EJECTION. *TR

Engine and Engine Cooling
Filed Nov 24, 2009TX

2002 F150 FORD TRITON SPARK PLUG EJECTION. *TR

Tires
Filed Nov 24, 200944,022 milesGA

TL*THE CONTACT OWNS A 2002 FORD F150 WITH MICHELIN LTX/MS TIRES SIZE 265/70/R17. THE CONTACT STATED THAT ALL FOUR OF HIS TIRES WERE CRACKING ALONG THE SIDEWALL WHICH HE RECOGNIZED IN NOVEMBER 2009. THERE ARE NO FAILURES TO DATE. THE ATTEMPTED TO RETURN THE DEFECTIVE TIRES TO THE STORE WHERE HE PURCHASED THEM; HOWEVER, THE MANUFACTURER STATED THAT THEY WOULD REPLACE THEM AT HIS EXPENSE. THE CURRENT MILEAGE WAS 44,041. THE FAILURE MILEAGE WAS 44,022.

Engine and Engine Cooling
Filed Nov 12, 2009131,000 miles00

I GOT IN THE TRUCK AND STARTED IT, THERE WAS A FUNNY NOISE AND A LOUD BANG. I SHUT OFF THE TRUCK AND SAW SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE NEAR THE WINDSHIELD. I LOOKED UNDER THE HOOD AND DECIDED IT NEEDED TO GO INTO THE SHOP. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THE SPARK PLUG HAD BLOWN OUT OF THE BLOCK OF THE TRUCK, THEY TRIED TO PUT IT BACK IN BUT THE HEAD HAD BEEN STRIPPED AND THE COIL WAS CRACKED. WE WERE THEN ADVISED THAT THE TRUCK NEEDED A NEW HEAD. *TR

Vehicle Speed Control
Filed Nov 9, 200930,250 milesVA

MID SEPTEMBER 2009 THE CRUISE CONTROL ON MY FORD F-150 TRUCK FAILED TO COME ON. NOVEMBER 6, 2009 I WENT TO WINCHESTER FORD, WINCHESTER, VA TO SEE IF THE SWITCH WAS UNDER RECALL AND TOLD NO. I WAS SHOWN WHERE THE CRUISE CONTROL SWITCH IS LOCATED AND TOLD THE BEST THING TO DO WAS UNPLUG IT IF I WASN'T GOING TO PAY TO REPLACE IT. I PURCHASED A NEW SWITCH FROM THE PARTS ROOM WHEN LEAVING THE FORD GARAGE. ON SUNDAY, 11/8/2009 I UNPLUGGED THE SWITCH AND FOUND EVERYTHING COVERED IN BRAKE FLUID. I PLUGGED THE SWITCH BACK IN TO STOP ANY FLUID FROM SPRAYING OUT ONTO THE ENGINE. I WILL HAVE TO FIND SOMEONE TO REPLACE THE SWITCH BECAUSE I AM PHYSICALLY UNABLE TO DO THE WORK. *TR

Engine and Engine Cooling
Filed Nov 9, 2009FL

02' FORD F150 TRITON V8 5.4 1. LOUD TAPPING NOISE FROM MOTOR. 2. & 3. SPARK PLUG BLOWN OUT OF THE HEAD. SO FAR THIS HAS HAPPENED TWICE. NEW SPARK PLUG, NEW COIL PACK, HEALY-COIL PACK, 4 HRS OF MY TIME WORKING ON THIS P.O.F.S... THERE SHOULD BE A RECALL ON THIS BECAUSE IT SEEMS TO BE HAPPENING ON ALL THE FORD TRUCKS OUT THERE. ONLY FORD. *TR

Engine and Engine Cooling › Engine
Filed Nov 7, 200973,927 milesAZ

I HAVE A 2002 FORD F150 SUPERCREW HARLEY DAVIDSON EDITION WITH A TRITON 5.4 L ENGINE. I PLACED THE TRUCK IN DRIVE AND HEARD A POP AND THEN A CONTINUED RHYTHMIC POPPING. I OPENED THE HOOD AND COULD TELL AIR WAS COMING FROM THE #4 CYLINDER. I TURNED OFF THE ENGINE AND INVESTIGATED FURTHER. THE SPARK PLUG HAD BLOWN COMPLETELY OUT OF THE HEAD AND BROKE THE IGNITION COIL ATTACHED TO THE SPARK PLUG WIRE. SO FAR THIS IS THE ONLY INCIDENT FOR ME BUT AFTER RESEARCHING ONLINE, FOR POSSIBLE REPAIRS SOLUTIONS, I FOUND THAT THIS IS WAY TOO COMMON OF A PROBLEM WITH THESE FORD ENGINES. I AM ONLY GLAD IT HAPPENED WHILE I WAS PULLING OUT OF MY GARAGE. IF THAT HAD HAPPENED AT SPEED ON THE HIGHWAY WITH THE ENGINE TEMPERATURE UP THERE COULD HAVE BEEN A SERIOUS SITUATION. AFTER READING ALL THE PROBLEMS SO MANY OTHERS HAVE HAD, I AM AFRAID OF WHEN THIS COULD HAPPEN AGAIN! *TR

Engine and Engine Cooling
Filed Nov 5, 200982,578 milesWI

2002 FORD F150 5.4L,SPARK PLUG BLEW OUT OF ENGINE WHILE DRIVING, GAS SMELL AND SPARKS IN ENGINE COMPARTMENT. THIS HAS HAPPENED TWICE TO ME, 11-25-08 AT 70K MI WITH ORIGINAL FACTORY PLUGS CLY #3 PASSENGER SIDE AND 11-03-09 AT 82K MI WITH THE REPLACEMENT NGK PLUGS CLY #4 DRIVERS SIDE. THIS SHOULD BE A RECALL VERY HIGH RISK OF UNDER HOOD FIRE. *TR

Vehicle Speed ControlFire
Filed Oct 21, 2009167,000 milesNC

TL* THE CONTACT OWNS A 2002 FORD F150. HIS VEHICLE WAS PARKED FOR OVER TWENTY-FOUR HOURS IN THE DRIVE-WAY WHEN THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE MILEAGE WAS 167,000. UPDATED 12/08/09. *LJ THE CONSUMER DID STATE THAT HE HAD PROBLEMS WITH THE CRUISE CONTROL, DUE TO A SHORT AND HAD NOT USED IT SINCE. THE FIRE DEPARTMENT STATED THE CAUSE OF THE FIRE WAS THE CRUISE CONTROL. UPDATED 12/10/09.*JB

Engine and Engine Cooling › Engine
Filed Oct 14, 2009100,000 milesTX

TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE THE CONTACT WAS DRIVING 75 MPH SHE SUDDENLY HEARD A LOUD POPPING SOUND IN THE ENGINE AND IMMEDIATELY THE VEHICLE SHUT OFF. A LOCAL MECHANIC STATED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 100000. UPDATED 11/13/09. *LJ UPDATED 11/16/09.*JB

Engine and Engine Cooling
Filed Oct 12, 200999,824 milesTX

I HAVE A 2002 FORD F-150 LIGHTNING, I WAS DRIVING ONE DAY AND THE SPARK PLUG SHOT OUT OF THE ENGINE DUE TO LACK OF THREADS TO HOLD THE SPARK PLUG IN. THE VEHICLE WAS REPAIRED USING A TIME-SERT KIT. *TR

Seat Belts › Front › Buckle Assembly
Filed Oct 6, 200963,000 milesIN

TL*THE CONTACT OWNS A 2002 FORD F-150. THE SEAT BELTS WILL NOT REMAIN LATCHED INTO THE BUCKLE. THE DRIVER-SIDE SEAT BELT AND BUCKLE WERE REPLACED AT AN EXPENSE OF $53.00. AFTER THE SEAT BELT AND BUCKLE WERE REPLACED, THE FRONT SEAT BELT FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED; HOWEVER, SINCE THE WARRANTY EXPIRED, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 65,000.

Engine and Engine Cooling
Filed Sep 29, 200970,000 milesCA

APPARENTLY THE NHTSA MUST NEED MORE COMPLAINTS OR A DEATH TO INVESTIGATE THIS ISSUE. SECOND PENDING FIX 9-23-2009 95,000. AFTER HAVING READ ALL THESE COMPLAINTS AND RELIVING THE SAME PROBLEMS AGAIN THROUGH THIS WEBSITE, AND I'M SURE MANY MORE UNDOCUMENTED COMPLAINTS. I AM NOW ON MY SECOND FIX. FIRST TIME 3 SPARK PLUGS THROUGH THE ENGINE. HAD EXTENDED WARRANTY SO FORD DID A BAND AID FIX ( SURPRISE ) NOW HERE WE ARE A YEAR LATER AND WE NEED SURGERY $4900 JUST TO PUT A NEW HEAD ON ONE SIDE. WHAT IS BEING DONE TO HOLD FORD ACCOUNTABLE FOR A KNOWN DEFECT. THE OPPORTUNITY FOR FIRE AND/OR DEATH IS VERY HIGH AND YET THIS PROBLEM IS NOT IMPORTANT TO ANYONE EXCEPT FOR LETTING FORD GET RICH ON THEIR KNOWN DEFECT. SAD GOV SITE THIS IS JUST A VENT PAGE NEVER TO HANDLED. *TR

Structure
Filed Sep 25, 2009104,000 milesGA

I HAVE A 2002 FORD F-150. IT STARTED TO LEAK WHEN IT RAINS. THE PROBLEM IS THE BEZEL COVERING THE PLACES WHERE THE GLASS IS ATTACHED TO THE TRUCK - THE BRACKETS WHERE THE SCREWS GO HAVE CRACKED AND THE GROMMETS AROUND THE BOLTS HAVE FAILED. I WANT TO FIX THE ITEM, BUT I HAVE LEARNED THAT THE NECESSARY PART (THE PLASTIC BEZEL FOR THE BACK WINDOW) IS ON NATIONAL BACKORDER, BECAUSE SO MANY OF THEM HAVE FAILED THERE ARE NO MORE AVAILABLE. IT SEEMS TO ME THAT IF SOMETHING IS BREAKING SO MUCH THAT NO ONE HAS THE REPAIR PARTS, THEN THIS SHOULD BE AN ITEM FOR RECALL. *TR

Seat Belts
Filed Sep 24, 2009100,000 milesAZ

DRIVER'S SEATBELT SIMPLY DISCONNECTS ITSELF OFTEN WITHOUT EVEN BEING TOUCHED AT ALL, WHILE DRIVING! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford F-150 → · Every F-150 year → · How the figures are calculated →