Page 9 of 17 · complaints 401–450 of 821

2002 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Engine and Engine Cooling › Engine
Filed Sep 12, 2009126,000 milesIN

THE SPARK PLUGS ARE BEING BLOWN OUT OF CYLINDER HEADS ON ALL SIZE TRITON ENGINES. THIS OCCURRED ON MY 2002 FORD F150, AND ON MY FATHER IN-LAWS EXPEDITION. THIS WAS ON A TRITON V-8 AND V-10S. WHEN I TOOK IT TO THE DEALERSHIP IN FT WAYNE INDIANA THEY INFORMED ME THAT THIS IS COMMON ON THESE ENGINES I ALSO SPOKE WITH FORD CUSTOMER CARE AND THEY CLAIM THAT THIS IS COMMON. THEY WONT RECALL IT BECAUSE THEY CLAIM THAT THIS IS NOT A SAFETY ISSUE. I FEEL THAT THIS IS A SAFETY ISSUE BECAUSE IT DOES NOT SHUT OFF THE FUEL SUPPLY TO THAT CYLINDER. NOT TO MENTION IT JUST HAPPENS WITH OUT ANY SORT OF WARNING LUCKILY I WAS ABLE TO LIMP MY TRUCK TO THE CLOSEST FORD DEALERSHIP IN MY AREA. WITH MY FATHER IN -LAWS EXPEDITION HE WAS JUST OUTSIDE OF TOWN ON HIS WAY TO ARKANSAS WHEN HIS BLEW OUT. THE ONLY REMEDY IS A HEALY COIL OR REPLACE THE HEAD, THANKFULLY THE COIL IS REASONABLE IN COST BUT WONT LAST FOREVER. *TR

Engine and Engine Cooling › EngineFire
Filed Sep 9, 2009140,000 milesNC

TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT HE WAS ALERTED BY THE FIRE DEPARTMENT THAT HIS VEHICLE WAS ON FIRE. AS A RESULT THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE HAS NOT BEEN INSPECTED BY A TECHNICIAN. THE CURRENT AND FAILURE MILEAGES WERE 140000.

Fuel System, Gasoline
Filed Sep 8, 200969,044 milesWY

TRUCK STOPPED AND IDLING AT STOP SIGN FOLLOWED BY LOUD BANG AND THUMPING NOISE. SHUT OFF TRUCK, AND LOOKED UNDER HOOD TO FIND SPARK PLUG HAD BLOWN OUT OF CYLINDER HEAD ALONG WITH COIL. THE SMELL OF FUEL WAS EVIDENT FROM THE OPEN HOLE IN THE CYLINDER HEAD. LUCKY THERE WAS NO FIRE WHEN THE PLUG WAS DISCHARGED. FORD WILL NOT DO ANYTHING TO REMEDY THE PROBLEM EVEN THOUGH THIS IS VERY COMMON IN THESE VEHICLES EVEN WITH THE ORIGINAL SPARK PLUGS. I WAS TOLD THAT THIS WAS MY MISTAKE FOR OVERTIGHTENING THE PLUGS. I HAVE NEVER CHANGED THE PLUGS NOR DOES FORD RECOMMEND THIS UNTIL 100,000 MILES. I BELIEVE THAT THE ISSUE IS WIDESPREAD ENOUGH TO WARRANT A RECALL, BUT THIS HAS NOT HAPPENED YET. AVERAGE PEOPLE CANNOT AFFORD THE $1,000 - $3,500 REPAIR THAT IS NECESSARY TO FIX THIS PROBLEM NOR SHOULD THEY BE REQUIRED TO WHEN IT IS A PROBLEM THAT FORD HAS KNOWN ABOUT AND REFUSED TO FIX. FORD IS PROVIDING AN INFERIOR PRODUCT AND WILL NOT TAKE RESPONSIBILITY FOR IT. *TR

Engine and Engine Cooling
Filed Aug 31, 200952,154 milesNV

EVENT.. I WAS DRIVING WEST BOUND ON THE 215 FREEWAY IN LAS VEGAS, NV. EXITING DURANGO ROAD. I SAT AT THE INTERSECTION WAITING FOR THE SIGNAL LIGHT TO TURN GREEN. WHEN THE LIGHT TURNED GREEN, MOVING FORWARD, I WAS MAKING A LEFT HAND TURN GOING (10MPH) SOUTH BOUND ON DURANGO ROAD, JUST AT THAT TIME I HERD A LOUD POP NOISE. AS I WAS PULLING OVER, MY TRUCK (F150) WAS RUNNING ROUGH, I STOPPED, PUT IT IN PARK , SHUT THE ENGINE OFF, OPENED THE HOOD AND THERE SAT A COIL PACK INCLUDING THE SPARK PLUG ON TOP OF THE MOTOR. AFTER EVALUATING THE INCIDENT MORE, I NOTICE THAT THE COIL PACK AND SPARK PLUG CAME FROM THE PASSENGER SIDE ENGINE HEAD #THREE (3) CYLINDER. MY TRUCK HAS THE ORIGINAL MOTORCRAFT SPARK PLUGS IN IT SINCE 2002. NOT SURE WHY THE SPARK PLUG WOULD JUST POP-OUT. NICE JOB FORD!! FORD MANUFACTURES THE MOTOR (TRITON 5.4L) AND THE MOTORCRAFT SPARK PLUGS? SEEMS VERY SIMPLE WHOSE RESPONSIBILITY THIS IS. REPAIR COST''THE REPAIR SHOP IS ESTIMATING $2,500.00 HEAD REPAIR OR NEW ENGINE AT APPROXIMATELY $6,500.00 INC. LABOR. QUESTIIONS.. HOW IS THE CONSUMER GOING TO KNOW PRIOR TO THE SPARK PLUG POPPING OUT, TO SECURE IT? WHY ARE THE SPARK PLUGS POPPING OUT? NOT ENOUGH THREADS? HOW DO THE EXECUTIVES AT FORD SLEEP AT NIGHT KNOWING THAT THIS PROBLEM COULD TAKE SOMEONE'S LIFE AT ANY TIME? PERSONAL COMMENT.. WHEN THE SPARK PLUG OR THE COIL PACK WAS EJECTED FROM THE ENGINE HEAD, THIS COULD HAVE HIT THE FUEL RAIL AND STARTED A TREMENDOUS FIRE, LIKE A LOT OF PEOPLE IN THE US WE DON'T ALWAYS CAR

Engine and Engine Cooling
Filed Aug 31, 200982,000 milesCA

MY 2002 FORD F-150 HAS IN THE PAST TWO MONTHS EXPERIENCED THREE BLOWN/EJECTED SPARK PLUGS CAUSING THE DAMAGE AND NECESSARY REPLACEMENT OF "COILS". THIS POSED A POSSIBLE SAFETY HAZARD, AND I AM VERY UNHAPPY AT THE TIME AND COST I HAVE INCURRED SINCE THE INITIAL ONSET OF THIS PROBLEM, THAT APPARENTLY FORD HAS BEEN AWARE OF ALL OF THIS TIME. *TR

Engine and Engine Cooling › Engine
Filed Aug 18, 2009100,300 milesNY

THERE WAS NO EVENTS LEADING UP TO OUR PROBLEM WITH OUR PICK UP TRUCK. I STARTED THE TRUCK AND HEARD A LOUD BANG AND THEN THE TRUCK SOUNDED LIKE IT WAS MISSING. WE FOUND OUT THAT THE 3RD SPARK PLUG ON THE PASSENGER SIDE OF THE MOTOR BLEW OUT. IT HASN'T BEEN FIXED YET IT HAPPENED YESTERDAY 8/17/09. *TR

Vehicle Speed Control › Cruise ControlFire
Filed Aug 10, 200995,000 milesTN

TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. SHE OPENED THE HOOD AND NOTICED FLAMES. SHE EXTINGUISHED THE FLAMES AND STATED THAT THE FIRE ORIGINATED NEAR THE CRUISE CONTROL WIRES. THE MANUFACTURER STATED THAT IT WOULD TAKE FIFTEEN DAYS FOR THEM TO REACH A DECISION REGARDING HOW TO HANDLE THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.

Engine and Engine Cooling
Filed Jul 22, 2009100,200 milesWV

BLEW TWO SPARK PLUGS OUT OF THE HEAD ON TWO SEPARATE INCIDENTS ABOUT 3 MONTHS APART. HAD PLUG HOLE RETHREADED AND IT BLEW OUT AGAIN ABOUT THREE MONTHS LATER. HAD SLEEVE PUT INTO THE HEAD TODAY. HOPE THAT HOLDS IT BUT DOUBTFUL. *TR

Engine and Engine Cooling
Filed Jul 15, 2009130,000 milesMN

I OWN A 2002 FORD F150 WITH THE TRITON 5.4L V-8. I HAVE HAD SPARK PLUGS EJECT FROM 3 DIFFERENT CYLINDERS NOW AND FORD CLAIMS IT IS NOT A RECALL ISSUE. THIS PROBLEM HAS BEEN NOTED ON MANY OF THE FORD VEHICLES WITH THE TRITON 5.4 V-8. WHEN THE SPARK PLUG IS EJECTED FUEL VAPOR CAN LEAK INTO THE ENGINE COMPARTMENT AND POSSIBLY CAUSE A FIRE. I HAVE NOT HAD THAT PROBLEM BUT I AM FRUSTRATED WITH FORD'S UNWILLINGNESS TO COVER A KNOWN PROBLEM WITH THEIR DESIGN. *TR

Engine and Engine Cooling › Engine
Filed Jul 4, 200955,082 milesTX

MY 2002 FORD F150 TRUCK, WITH THE 5.4 LITER ENGINE, HAS HAD 2 FAILURES ON 2 DIFFERENT OCCASIONS IN THE SPACE OF 8 MONTHS. EACH TIME I WAS JUST DRIVING DOWN THE HIGHWAY AND A SPARK PLUG WAS BLOWN OUT OF THE HEAD, ALONG WITH THE COIL. (PLUG #3 THE FIRST TIME AND #7 THE LAST TIME.) THIS FAILURE CAUSED AN IMMEDIATE LOSS OF POWER. LUCKILY THE TRAFFIC WAS LIGHT EACH TIME, BEING LATE AT NIGHT, SO I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD TO DETERMINE THE PROBLEM, WHEREAS IF THE TRAFFIC HAD BEEN HEAVY, IT COULD HAVE CAUSED A MAJOR ACCIDENT BECAUSE OF THE IMMEDIATE POWER LOSS TO THE ENGINE, AND/OR A FIRE DUE TO IT PROXIMITY TO THE INJECTORS. THE DEFECTS WERE REPAIRED AT THE LOCAL FORD DEALERSHIP WHERE THE TRUCK WAS PURCHASED USING A THREADED INSERT INTO THE OLD HEAD AND A NEW COIL. TOTAL COST FOR BOTH REPAIRS WAS APPROXIMATELY $600, AT MY EXPENSE. I HAVE EMAILED FORD MOTOR COMPANY AND THEY RESPONDED SAYING THAT BECAUSE THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS OR CUSTOMER SATISFACTION PROGRAMS IT WOULD NOT BE FIXED BY FORD. I PURCHASED THIS VEHICLE NEW AND IT HAS BEEN METICULOUSLY MAINTAINED. I HAVE SEARCHED THE INTERNET AND HAVE FOUND THAT THERE ARE THOUSANDS OF THESE ENGINES WITH THIS PROBLEM. IT IS OBVIOUS FORD KNOWS OF THIS DEFECT IN THE HEADS AND REFUSES TO DEAL WITH IT. IF NOT BY RECALL, IT IS OBVIOUSLY A FACTORY DEFECT AND SHOULD BE DEALT WITH BY FORD AS THE INCIDENTS OCCUR. THIS IS A DANGEROUS SITUATION THAT SHOULD BE LOOKED INTO BECAUSE OF THE IMMEDIAT

Visibility
Filed May 30, 200950,000 milesMI

DRIVER SIDE WINDOW LEAKS/ HAS LEAKED WATER DURING LIGHT RAIN STORMS FAILURE IS SQUEALS AS DRIVING AT 50 MPH PRONE TO LEAK AND FUSE BOX IS RIGHT BELOW WINDOW NEW WINDOW SEAL WILL NEED TO BE INSTALLED AND YES OLD PART WILL BE AVAILABLE. *TR

Engine and Engine Cooling
Filed May 25, 200969,756 milesID

DRIVING ALONG A RIVER ROAD AT 35 MILES PER HOUR, AFTER A SHORT HIGHWAY DRIVE OF ABOUT 70MPH, A SPARK PLUG BLEW OUT OF THE #3 CYLINDER. WE WERE GOING CAMPING WITH OUR 2 YOUNG BOYS, SO DECIDED TO DRIVE THE TRUCK HOME. DURING THE DRIVE THE SMELL OF GASOLINE VAPOR WAS OVERPOWERING. WE HAD ONLY A 45 MILE DRIVE TO HOME. ON GETTING THE TRUCK HOME I POPPED THE HOOD AND TO MY HORROR THE EJECTED PLUG WAS STILL FIRING ON TOP OF THE VALVE COVER. THIS IS AN EXTREME FIRE HAZARD! *TR

Engine and Engine Cooling › Engine
Filed May 20, 2009220,000 milesTN

FORDF150 2002 MODEL WAS DRIVING DOWN HWY 11W APPROXIMATELY 45 MILE AN HOUR AND HEARD LOUD BANG THE #5 SPARK PLUG HAD BLOWN OUT OF ENGINE SPITTING FUEL THE ENGINE IS 5.4 TRITION V8 IT BROKE THE COIL PACK AND BUSTED THE FUEL RAIL ON PICK UP TRUCK IS THE A RECALL ? OR NEEDS TO BE RECALLED ANY SUGGESTIONS AS TO HOW TO FIX THIS ISSUE? *TR

Engine and Engine CoolingFire
Filed May 15, 2009138,000 milesGA

VEHICLE WAS IN THE DRIVE WAY AND CAUGHT ON FIRE BURNED COMPLETELY UP AND BLEW OUT TIRES. THERE IS A REPORT WITH THE FIRE DEPARTMENT. *TR

Engine and Engine Cooling › Engine
Filed May 10, 200980,000 milesKS

I OWN A2002 FORD F150. IT HAS ABOUT 80,000 MILES AND IT BLEW A SPARK PLUG OUT OF THE ENGINE. *TR

Engine and Engine Cooling
Filed May 6, 200970,000 milesCA

TL*THE CONTACT OWNS A 2002 FORD F150. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER SUDDENLY HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. SHE INITIALLY THOUGHT THAT THE MUFFLER FAILED. THE VEHICLE DID NOT STALL OR OVERHEAT. SHE DROVE THE VEHICLE TO A MECHANIC, WHO STATED THAT A SPARK PLUG BLEW OUT DUE TO THE ALUMINUM HEAD ON THE ENGINE. THE MECHANIC PERFORMED A HEALIE CORE AND REPLACED THE PLUG. THE VEHICLE DROVE NORMALLY FOR OVER A YEAR BEFORE THE FAILURE RECURRED. WHILE DRIVING 65 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE ENGINE. SHE DROVE APPROXIMATELY ONE MILE AND THEN HAD THE VEHICLE TOWED TO THE FORD DEALER. THE MECHANIC STATED THAT THE VEHICLE HAD A DEFECTIVE CYLINDER, WHICH CAUSED IT TO BLOW OUT THE SPARK PLUGS. THE MECHANIC FURTHER STATED THAT IT WAS A VERY COMMON ISSUE AND NO RECALL WAS AVAILABLE. THE CONTACT IS WAITING FOR A CALL BACK FROM A FORD SUPERVISOR. SHE BELIEVES THAT FORD SHOULD BE RESPONSIBLE FOR THE REPAIR. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 98,000.

Vehicle Speed ControlFire
Filed May 5, 2009200,000 milesDC

PER OUR CAUSE AND ORIGIN INVESTIGATOR THE CAUSE OF LOSS TO THIS VEHICLE WAS DIRECTLY RELATED TO RECALL # 05S28. HARLEYSVILLE INSURANCE HAS PAID OUR INSURED FOR THE 2002 FORD F150 AS IT WAS DEEMED A TOTAL BURN. *TR

Vehicle Speed ControlFire
Filed May 5, 2009200,000 milesDC

PER OUR CAUSE AND ORIGIN INVESTIGATOR THE CAUSE OF LOSS TO THIS VEHICLE WAS DIRECTLY RELATED TO RECALL # 05S28. HARLEYSVILLE INSURANCE HAS PAID OUR INSURED FOR THE 2002 FORD F150 AS IT WAS DEEMED A TOTAL BURN. *TR

Engine and Engine Cooling
Filed Apr 13, 2009117,000 milesMI

LEADING UP TO THE SPARK PLUG BEING BLOWN OUT OF MY FORD F-150 WITH A 5.4 L MOTOR, I HEARD A DISTINCT TICKING SOUND THAT RESEMBLED AN EXHAUST MANIFOLD LEAK. DRIVING ON THE HIGHWAY AROUND 75 MILES PER HOUR, TWO HOURS INTO MY DRIVE THE TICK BECAME LOUDER AND FINALLY A POP CAME FROM UNDER THE HOOD. I THEN PULLED OVER AND LEFT THE TRUCK IDLING. LOOKING UNDER THE HOOD I SEE THE COIL OVER PACK VIBRATING A LOT AND THEN I SHUT THE TRUCK OFF AND UNPLUGGED THE COIL OVER PACK AND OUT CAME THE COIL OVER PACK AND ATTACHED A SPARK PLUG. THE COIL OVER PACK WAS BROKEN DUE TO THE FORCE OF THE PLUG BEING BLOWN OUT. I AM NOW IN THE PROCESS OF TOWING MY TRUCK HOME WHICH IS 3 HOURS TO DO THE REPAIR NECESSARY TO FIX THE PROBLEM. TO FIX THE PROBLEM I AM LOOKING TO INSTALL A THREAD INSERT IN HOPES OF SAVING A LOT OF MONEY. THIS IS THE CHEAPER EASIER WAY TO FIX IT FOR I DO NOT WANT TO REPLACE THE HEAD MYSELF NOR DO I WANT FORD'S INVESTING THOUSANDS TO REPLACE IT. *TR

Air Bags › FrontalCrash1 injured
Filed Apr 2, 200937,000 milesLA

TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING 35 MPH, A VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. HE SLAMMED ON THE BRAKES AND REAR-ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE CHEST PAINS FROM STRIKING THE STEERING COLUMN AND HIS LEG SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY BY THE INSURANCE COMPANY, BUT THEY WERE UNABLE TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE INSURANCE AGENT DETERMINED THAT THE VEHICLE WAS DESTROYED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 37,000.

Vehicle Speed ControlFire
Filed Mar 24, 2009100,000 milesGA

TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL) IN 2005. FOUR YEARS LATER, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SPEED CONTROL SPONTANEOUSLY ENGAGED ITSELF FOLLOWED BY A PERIOD OF IMMOBILITY. ONE WEEK LATER, WHEN ATTEMPTING TO ENTER THE VEHICLE, THE CONTACT NOTICED FLAMES ERUPTING FROM THE ENGINE COMPARTMENT. WITHIN MINUTES, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. IT HAS NOT YET BEEN DETERMINED WHAT CAUSED THE FAILURE. HE CALLED THE DEALER AND WAS REFERRED TO THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND IS CURRENTLY WAITING FOR A RESPONSE. HE HAS COPIES OF THE FIRE REPORT AND PICTURES OF THE FAILED INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE 100,000. UPDATED 05/05/09 *BF THE CONSUMER BELIEVED THE FIRE WAS A RESULT OF THE RECALL. THE CONSUMER STATED THE CRUISE CONTROL SWITCH WAS MOUNTED TO THE VEHICLE BRAKES SYSTEM, IN WHICH SUBSEQUENT FIRES IS CAUSED BY BRAKE FLUID LEAKING ONTO THE SWTICH WHICH WOULD IGNITE. UPDATED 05/06/09.*JB

Engine and Engine Cooling
Filed Mar 12, 200955,000 milesMD

2002 FORD F-150 W/ 5.4 L V-8 ENGINE----SPARK PLUGS KEEP BLOWING OUT OF ENGINE. *TR

Seat Belts
Filed Mar 11, 2009120,000 milesGA

ON SEVERAL OCCASIONS, MY PASSENGER FRONT SEAT BUCKLE TO THE SEAT BELT BECOMES UNSECURED WHILE TRAVELING. I TOOK IT TO THE LOGANVILLE FORD DEALERSHIP AND THEY STATED NO RECALLS HAVE BEEN ESTABLISHED ON THE ITEM. SEVERAL COMPLAINTS WERE MADE ON THE NHTSA SITE, HOWEVER, NO RECALLS ARE NOTED. A RECALL WAS ISSUED ON THE 2001 FORD F150 AND SHOULD BE EXTENDED TO INCLUDED 2002. THIS IS AN EXTREME SAFETY HAZARD WHICH COULD RESULT IN THE DEATH OF A PASSENGER IN THE VEHICLE. *TR

Service Brakes, Hydraulic
Filed Mar 10, 2009140,000 milesGA

TL*THE CONTACT OWNS A 2002 FORD F150. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). A HARNESS WAS INSTALLED, BUT IT DID NOT REMEDY THE HARNESS AND VEHICLE SPEED CONTROL SWITCH FAILURES BECAUSE THERE WAS NO LEAK AT THE TIME. CURRENTLY, BRAKE FLUID IS LEAKING AROUND THE SWITCH FROM THE MASTER CYLINDER AND THE CRUISE CONTROL. THE DEALER AND MANUFACTURER STATED THAT THEY PREVIOUSLY REPAIRED THE CRUISE CONTROL SWITCH, BUT THE CONTACT DISAGREES. THE DEALER AGREES THAT IT NEEDS TO BE REPAIRED CURRENTLY; HOWEVER, THE CONTACT WOULD BE RESPONSIBLE FOR THE EXPENSES. THE FAILURE MILEAGE WAS 140,000.

Power Train
Filed Mar 9, 2009115,000 miles00

I WAS DRIVING ON THE HIGHWAY HOME. ALL OF A SUDDEN A LOUD BANG HAPPENED UNDER THE HOOD THAT WAS FOLLOWED BY A CONSTANT PUFFING SOUND. THE TRUCK LOST POWER AND STARTED MISSING. ALL I COULD SMELL WAS GASOLINE. I PULLED OVER TO FIND A COIL ON PLUG SITTING ON TOP OF ENGINE, ALSO HAD A SPARK PLUG SITTING 7 INCHES AWAY FROM COP. I WAS VISITED THE FORD DEALERSHIP AND WAS TOLD THAT PLUGS ARE KNOWN TO HAVE COME OUT OF THE ENGINE AND WAS NOT A NEW PROBLEM. THEY TOLD ME THAT FORD WAS NOT FIXING THIS PROBLEM, BUT HAD A FORD APPROVED WAY TO FIX THE PROBLEM. THE COST WOULD BE AROUND 500 DOLLARS FOR INSERT AND AROUND 3500 DOLLARS FOR NEW HEADS WITCH IS THE ONLY GUARANTEE THAT THIS WOULD PREVENT THIS FROM HAPPENING AGAIN. FORD PLANS NOT TO RECALL THIS PROBLEM, THEY ARE FULLY AWARE THAT THIS HEADS HAS 4 THREADS HOLDING THE PLUG IN, WHEN THEY COME LOSE THE THREADS ARE DESTROYED FROM THE POUNDING CAUSED BY THE COMPUSTION PROCESS. THIS VERY DANGEROUS, COIL SPARK CAN IGNITED FUEL SPRAYED IN THE ENGINE COMPARTMENT CAUSING FIRE, LOSE OF CONTROL AND PERSONAL INJURY OR DEATH, DEPENDING ON THE CIRCUMSTANCE. I HAVE A FAMILY AND THEY COULD HAVE BEEN SERIOUSLY INJURED WHEN THIS HAPPENED. PLEASE DO SOMETHING TO MAKE THIS FROM HAPPENING TO ANY ONE ELSE, AND BEFORE SOMEONE LOSES THEIR LIFE. THE COIL ON PLUG OS LOCATED UNDER THE FUEL RAIL AND HAS ENOUGH FORCE TO DAMAGE THE FUEL RAIL CAUSE IT BREAK AND SPILL GASOLINE ALL OVER THE ENGINE, WHICH COULD CAUSE AN EXPLOSION. I HAD A INSERT INSTALLED AND A NEW PLUG

Structure
Filed Mar 8, 200984,000 milesAL

PAINT PEELING IN SMALL SHEETS AROUND EDGES OF HOOD. SEVERAL COMPLAINTS FOUND ONLINE BUT, CAN FIND NO RECALL ON VEHICLE. HAS ALUMINUM HOOD ALSO. ONLY PAINT PEELING AS PRIMER STILL SHOWING. *TR

Structure › Frame and Members
Filed Mar 8, 2009GA

THE FACTORY PAINT ALREADY HAS TO BE REPAINTED THE WHOLE PAINT JOB IS CRACKED ALL OVER THE TRUCK SO BAD THAT IT WILL HAVE TO BE SANDED TO THE METAL AND COST OVER 4000 TO REPAINT. *TR

Vehicle Speed ControlFire
Filed Mar 7, 2009NJ

2002 FORD F-150 FIRE RESULT OF CRUISE CONTROL SWITCH. *TR

Power Train › Automatic Transmission
Filed Feb 25, 200975,000 milesFL

MY 2002 F-150 SUPERCREW 4X2 WITH 4.6LV8 EXPERIENCED A FAILURE OF THE AUTOMATIC TRANSMISSION ON SATURDAY AT ONLY 75K MILES. THE RESULT IS A REBUILD/REPLACEMENT FOR >$2000.00! I DON'T TOW ANYTHING WITH THE VEHICLE AND IT ISN'T ABUSED. THIS TYPE OF FAILURE IS VERY PREMATURE! THE TRUCK HAS BEEN VERY WELL MAINTAINED. MY MECHANIC SAYS THERE IS A HISTORY WITH THIS TRANSMISSION IN THE FORD TRUCKS/SUV'S HAVING LUBRICATION PROBLEMS. FORD SHOULD STEP UP AND TAKE RESPONSIBILITY FOR THE DESIGN DEFECT! *TR

Vehicle Speed ControlFire
Filed Feb 19, 2009TX

VEHICLE WAS PARKED IN MY DRIVEWAY AND CAUGHT FIRE. THE FIRE IGNITED MY OTHER VEHICLE THAT WAS PARKED NEXT TO IT AND ALSO CAUSED DAMAGES TO MY HOME. BOTH VEHICLES WERE A TOTAL LOSS. *TR

Engine and Engine Cooling
Filed Feb 17, 2009100,000 milesCT

MY 2002 FORD F-150 BLEW A SPARK PLUG RIGHT OUT OF THE CYLINDER WHILE DRIVING ON RT 85 IN CONNECTICUT. THE DANGER FROM THIS WAS GREAT AS THERE WAS GAS SPLASHED THROUGHOUT THE ENGINE COMPARTMENT. WENT T THE FORD DEALER AND THEY PLAYED DOWN THE SITUATION AND SAID IT WOULD COST $600.00 TO FIX. I ALSO INCURRED A $200.00 TOWING BILL, AND HAD TO REPLACED A SPARK PLUG COIL WHICH WAS DAMAGED BY THE SPARK PLUG TO THE TUNE OF $100.00. THE INTERNET HAS PROVIDED INFORMATION THAT THIS IS A SIGNIFICANT PROBLEM WITH FORD V-8 ENGINES, AND I'M WONDERING WHY THE NHTSA LETS THIS CONTINUE...MANY PEOPLE ARE SUFFERING FINANCIAL LOSS, AND SAFETY ISSUES WITH FIRES THAT RESULT FROM THIS SITUATION. *TR

Structure
Filed Feb 11, 200985,000 milesOH

PAINT COMING OFF IN LARGE AREAS. *TR

Engine and Engine Cooling
Filed Feb 10, 200986,462 milesCA

I OWN A 2002 FORD F-150 XLT 4X4 WITH A TRITION 5.4L V-8. I WENT OUT TO START IT THIS MORNING AND I HEARD A LOUD NOISE THAT SOUNDED LIKE A SHOT WENT OFF. THEN MY TRUCK STARTED SHAKING AND MAKING A CHUGGING NOISE. I SHUT IT OFF AND OPENED THE HOOD AND FOUND THAT ONE OF MY SPARK PLUGS JUST BLEW OUT OF THE ENGINE. IT BROKE THE COIL AND STRIPPED OUT THE THREADS WHERE THE SPARK PLUG GOES. I HAD TO HAVE IT TOWED TO A MECHANIC AND IT COST $503.83 FOR THE REPAIR. THE MECHANIC TOLD ME THIS WAS A COMMON PROBLEM WITH THE TRITION ENGINES. I WENT ONLINE AND DID SOME RESEARCH AND FOUND MANY COMPLAINTS OF THE SAME SUBJECT. I THINK FORD NEEDS TO ISSUE A RECALL TO FIX THIS PROBLEM. *TR

Latches/Locks/Linkages
Filed Feb 5, 200975,000 milesNC

I OWN A 2001 FORD F150 LARIET TRUCK, WHICH I BOUGHT NEW, AND HAVE ONLY APX. 75000 MILES ON IT. I WASH IT REGULARLY AND EVEN SPRAY UP UNDER TRUCK TO REMOVE SALTS EVERY TIME I WASH IT. LUCKILY, OR BETTER, BLESSEDLY, WHILE POISONING MY TRUCK IN MY CAR-PORT THE CABLE HOLDING THE SPARE TIRE(FULL SIZE..ABOUT 100 POUNDS) SNAPPED AND THE TIRE, TIRE BRACKET, AND CABLE (CRIMPED) KNUCKLE FELL ONTO THE CAR PORT. THIS CABLE SHEARED EXACTLY AT THE KNUCKLE AND IT DID SO WITH-OUT ANY PROVOCATION. BY THE GRACE OF GOD, IT DID NOT STOP WHILE I WAS DOING 70 MILES AN HOUR GOING DOWN THE HIGHWAY. IF IT HAD I'M SURE THERE WOULD HAVE BEEN SO MUCH DESTRUCTION TO THE REAR OF MY TRUCK THAT I WOULD NOT BE ABLE TO WRITE THIS. LET ME GO ON TO SAY, I REALLY LIKE THIS TRUCK, IT IS VERY SOLID, VERY RELIABLE, AND ONE OF THE BEST RIDES I'VE EVER OWNED IN MY 53 YEARS OF LIFE. I AM EITHER EXTREMELY LUCKY OR BLESSED THAT THIS HAPPENED IN MY DRIVE. IN FACT, ONLY 5 DAYS BEFORE, MY WIFE, SON AND I HAD RETURNED FROM A TRIP TO WEST VIRGINIA. THIS WAS A TRIP OF 700 MILES AND WE HAD TAKEN HER TAHOE BECAUSE IT HAS 4 WHEEL DRIVE AND MY FORD DOES NOT!!! *TR

Engine and Engine Cooling › Engine
Filed Feb 3, 200981,300 milesWI

WHILE DRIVING AT 45 MPH ON LEVEL SURFACE THE #5 SPARK PLUG WAS EJECTED FROM IT'S HOLE DAMAGING THE COIL OVER PLUG CAUSING ARCING FROM THE COIL TO THE ENGINE. THE VEHICLE IMMEDIATELY SLOWED DRAMATICALLY AND THE SMELL OF GASOLINE WAS APPARENT. LUCKILY THERE WAS VERY LIGHT TRAFFIC AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUTDOWN THE ENGINE. I IDENTIFIED THE PROBLEM AND HAVING SOME MECHANICAL TRAINING KNEW ENOUGH TO DISCONNECT THE FUEL INJECTOR WIRE FOR THE #5 CYLINDER. THIS WAS THE ONLY WAY I COULD SAFELY MOVE THE VEHICLE. HAD I NOT KNOWN WHAT TO DO, AN ENGINE COMPARTMENT EXPLOSION WOULD HAVE EASILY RESULTED. *TR

Engine and Engine Cooling › Engine
Filed Jan 28, 2009120,000 miles00

MY 2002 F150 RECENTLY SPIT OUT A SPARK PLUG, STRIPPING THE THREADS OF THE ALUMINUM CYLINDER HEAD. THE SERVICE SHOP WHERE I TOOK IT TOLD ME THAT IT'S BEEN A MAJOR PROBLEM WITH FORD TRUCKS FOR SOME TIME, AND REFUSED TO FIX IT. *TR

Vehicle Speed ControlFire
Filed Jan 26, 2009120,000 milesVA

01/22/09 I PARK MY 2002 F150 AT WORK AT ABOUT 4:00PM. ABOUT 04:40PM THE FIRE ALARM SOUNDED. MY TRUCK WES ON FIRE, I HAD JUST PARK IT! THE FIRE MAN SAID IT WAS ON THE RECALL LIST FOR FIRE'S. *TR

Engine and Engine Cooling
Filed Jan 25, 2009119,000 miles00

ON MY BIRTH DAY I EXPERIENCED SOMETHING LIKE NEVER BEFORE I BLEW THE #4 SPARK PLUG ON THE PASSENGER SIDE BROUGHT IT BACK TO WORK WHAT A ROUGH RIDE. THEN STARTED TO LOOK IN THE HOLE WITH A BORE SCOPE TO FIND OUT THE TREADS WERE GONE YEAH. CALLED AROUND TO FIND OUT HOW MUCH IT WOULD COST ME AND THE CHEAPEST WAS A MACHINE SHOP CALLED LENTECH AUTOMOTIVE AT A PRICE OF 300.00 NOT BAD BUT I MADE SOME MORE CALLS AND FOUND A KIT TO DO IT AT BENSONS AUTOPARTS 65.00 HOPE THIS WILL FIX IT. *TR

Visibility2 injured
Filed Jan 19, 200980,000 milesIA

THE WINDSHIELD OF MY F150 FORD KING RANCH LEAKS AND HAS DONE DAMAGE TO THE FUSE BOX AND RUST IS OCCURRING IN LOCATIONS NOT EASILY ACCESSED BY WATER. *TR

Engine and Engine Cooling › Engine
Filed Jan 15, 200943,332 milesCA

TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING 35 MPH, THE SPARK PLUGS FAILED. THE CONTACT PULLED THE VEHICLE OVER AND EXAMINED UNDERNEATH THE HOOD. A WITNESS STATED THAT THERE WAS A NOISE WHEN THIS OCCURRED. THE VEHICLE WAS RESTARTED AND POPPING NOISES WERE HEARD. THE VEHICLE WAS TOWED TO A FORD DEALER AND THEY STATED THAT NOTHING COULD BE DONE AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THERE WERE NO COMPLAINTS FOUND FOR THIS VEHICLE. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE MILEAGE WAS 43,332 AND CURRENT MILEAGE WAS 43,600.

Fuel System, Other
Filed Jan 13, 200977,175 milesMI

MY PROBLEM IS WITH MY FORD 2002 TRITON ENGINE, THE SPARK PLUGS BLOW OUT WHICH IS DANGEROUS BECAUSE THEY CAN CAUSE THE GAS VAPORS TO CATCH FIRE AND START SURROUNDING AREAS OF THE MOTOR , I HAVE HAD THIS HAPPEN TWICE NOW AND IT IS VERY COSTLY, THERE SHOULD BE RECALL DONE ON THIS PROBLEM, I KNOW OF SEVERAL OTHER OWNERS THAT HAVE HAD THE SAME PROBLEMS, THIS IS AN ACCIDENT WAITING TO HAPPEN, IM SURE OTHERS HAVE HAD WORSE PROBLEMS THEN MYSELF WITH THESE TYPES OF ENGINES, PLEASE HELP US BY CALLING FOR FORD TO RECALL THIS OBVIOUS PROBLEM. THANK YOU. *TR

Engine and Engine Cooling › Engine
Filed Jan 13, 200979,000 milesCO

DRIVING TO PICK UP MY SON AT SCHOOL FOR A TRIP. AS I TURNED LEFT ACROSS TRAFFIC I HEARD A LOUD POP IN MY 2002 FORD F150 AND THEN A LOUD SERIES OF LOUD POPS AS MY ENGINE CONTINUED TO RUN. I PULLED TO THE SIDE OF THE ROAD AND IMMEDIATELY NOTICED A STRONG SMELL OF GASOLINE. I MOVED THE VEHICLE TO A PARTS STORE JUST UP THE STREET AND WAS TOLD THAT MY TRITON V-8 ENGINE HAD JUST EJECTED A SPARK PLUG OUT OF THE HEAD. I HAD THE VEHICLE TOWED TO A MECHANIC WHO THEN CHARGED ME A GREAT DEAL TO REPAIR THE HEAD AND REPLACE THE SPARK PLUG. *TR

Electrical System
Filed Jan 7, 200988,000 milesVA

2002 FORD F-150 WINDSHIELD LEAKS CAUSING DAMAGE TO ELECTRICAL SYSTEM (FUSE BOX AND ELECTRICAL MODULE). MANY ISSUE HAPPENING INCLUDING WINDSHIELD WIPERS NOT WORKING AND SHORTING OUT THE AIRBAG DEACTIVATION SWITCH. WINDSHIELD REPAIR FACILITY STATES THIS WAS A KNOWN ISSUE WITH THE PRIMING OF THE WINDSHIELDS AT INSTALLATION IN MANUFACTURING. ALSO STATES IT MIGHT CAUSE A POTENTIAL FOR THE WINDSHIELD TO EJECT ITSELF DURING A ROLLOVER REDUCING STRUCTURAL INTEGRITY OF THE CAB. DEALER WHO IDENTIFIED THE PROBLEM STATED IT WAS NOT A KNOWN ISSUE BUT RESEARCH STATES OTHERWISE AS WELL AS A LETTER FROM FORD TO THE DEALERSHIPS EXPLAINING THE ISSUE - #15773. *TR

Engine and Engine Cooling › Engine
Filed Jan 5, 200991,250 milesCA

NORMAL DRIVING CONDITIONS ON THE FREEWAY - SPARK PLUG DISCHARGED OUT OF THE MOTOR. VEHICLE TOWED TO NEAREST AUTO REPAIR SHOP. TO REPAIR, THE HOLE FOR THE SPARK PLUG IN THE ALUMINUM HEAD WAS RETHREADED USING A STANDARD HELICOIL KIT. TWO SPARK PLUG HOLES HAVE BEEN REPLACED AT A COST OF $1100 PER HOLE FOR PARTS AND LABOR. *TR

Engine and Engine Cooling › Engine
Filed Dec 30, 200858,000 milesCT

2002 FORD F150 5.4 LITER ENGINE. TRAVELING AT APPROX 25 MPH I HEARD A LOUD POP FROM THE ENGINE COMPARTMENT AND SOMETHING HITTING THE HOOD. THE CAR STARTED TO RUN ROUGH AND GASOLINE FUMES STARTED TO FILL THE PASSENGER COMPARTMENT. I TOOK THE TRUCK TO A REPAIR GARAGE WHO INDICATED THAT A SPARK PLUG HAD BLOWN FROM THE HEAD. I WAS TOLD THIS IS A COMMON FORD PROBLEM BY THE GARAGE AND SUBSEQUENT RESEARCH ON THE INTERNET HAS VERIFIED THIS. THE HEAD WAS REMILLED AND THE PLUG AND COIL HAD TO BE REPLACED. FORD DOES ACKNOWLEDGE AN ISSUE AND HAS ISSUED A TSB HOWEVER WARRANTIES DO NOT COVER REPAIR. WITH THE PLUG BLOWN OUT OF THE HEAD GAS VAPORS WERE BEING INJECTED INTO THE ENGINE COMPARTMENT AND THE RISK OF FIRE IS PRESENT. *TR

Unknown or Other
Filed Dec 29, 200883,000 milesTN

TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE IDLING FOR APPROXIMATELY THREE MINUTES, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 83,000.

Engine and Engine Cooling
Filed Dec 20, 2008116,000 milesHI

I EXPERIENCED A SPARK PLUG BLOW OUT ON MY WAY TO WORK. I WAS STRANDED ON A NARROW ROAD AND HAD TO CALL FOR HELP. MY DAD CALLED A TOW TRU CK AND WE HAD IT TOWED TO THE DEALER IN KAILUA KONA, HAWAII. WE SAW THAT A SPARK PLUG HAD BLOWN OUT. THE TOW TRUCK DRIVER SAID HIS TRUCK DID THE SAME THING. AT THE DEALER THEY SAID THEY DID NOT KNOW WHY IT DID THAT. AFTER GETTING IT REPAIRED FOR $600.00, MY TRUCK WOULD NOT RUN. THEY SAID, YOU NEED A NEW ENGINE AT THE TUNE OF $5,000.00. IT RAN FINE PRIOR TO THAT SPARK PLUG BLOW OUT. WITH FURTHER INVESTIGATION, AN EXPERT MECHANIC SUSPECTS THEY MISHANDELED THE INSTALLATION. THEY WANT ME TO PAY FOR THEIR MISTAKE. THIS STARTED OUT A FORD PART DEFECT, BUT IS ENDING UP A DESTROYED ENGINE. I WILL DEMAND THEY FIX IT, OR WE WILL SUE. THIS IS OUTRAGEOUS!!! FORD SHOULD NOT BE BAILED OUT. WHY CAN'T SOMEONE DO SOMETHING ABOUT THIS? JAIL, PERHAPS? I AM WITHOUT A TRUCK. *TR

Structure
Filed Dec 18, 2008160,000 milesNC

I HAVE A 2002 FORD F150 DURING THE LAST RAIN WE HAD WATER LEAKED IN FROM THE FRONT WINDSHIELD AND GOT INTO THE FUSE BOX AND SHORTED OUT THE BATTERY, FUSE BOX AND A MODULE TOTAL COST WAS OVER $1,000.00. INSURANCE SAID THEY COULD NOT COVER IT BECAUSE THE SERVICE MANAGER SAID THIS IS A COMMON PROBLEM WITH FORD TRUCKS SO THE ADJUSTER SAID IT SOUNDED LIKE A DEFECT AND FORD SHOULD CORRECT THE PROBLEM. I TALKED TO FORD AND THEY SAID NO RECALL HAS BEEN ISSUED AND NO REIMBURSE MENT COULD BE MADE, BUT IF THIS IS A COMMON PROBLEM WITH FORD TRUCKS WHY HASN'T A RECALL BEEN ISSUED. *TR

Power Train
Filed Dec 9, 200884,000 milesAR

I NOTICED A TAPPING SOUND COMING FROM MY ENGINE APPROXIMATELY 2 DAYS BEFORE I EJECTED (BLEW OUT) A SPARK PLUG WHILE CRUISING AT APPROXIMATELY 55 MPH. I CHECKED MY OIL THE DAY BEFORE THE BLOW-OUT AND THE OIL LEVEL WAS FINE. I WAS TRAVELING ON BUSINESS AT THE TIME AND FORTUNATELY I WAS ABLE TO LIMP TO A HOTEL A COUPLE OF MILES DOWN THE ROAD. I HAD MY TRUCK TOWED TO A REPAIR SHOP AND HAD TO PAY $800.00 TO HAVE THE PROBLEM REPAIRED. WHEN I ASKED THE MECHANIC WHAT CAUSED THE SPARK PLUG TO BLOW OUT, HE SIMPLY REPLIED THAT IT HAPPENS A LOT WITH "THESE FORD ENGINES". *TR

Vehicle Speed Control
Filed Dec 2, 200883,000 milesTX

INCIDENT INFORMATION DURING THE SUMMER, MY 2002 FORD F150 HAD A FACTORY RECALL FOR A CRUISE CONTROL PROBLEM. I TOOK IT TO MY DEALER, AND HAD THE RECALL REPAIR DONE. ON NOVEMBER 16, 2008 I WAS DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED. TRAFFIC SLOWED IN FRONT OF ME SO I TRIED TO DEACTIVATE THE CRUISE CONTROL. IT DID NOT DEACTIVATE WHEN I PRESSED THE BRAKE, SO I PUSHED THE OFF SWITCH. THE LIGHT INDICATING IT WAS ON WENT OUT, BUT THE CRUISE CONTROL DID NOT DEACTIVATE. I HAD TO LITERALLY STAND ON THE BRAKE PEDAL TO SLOW DOWN, (NARROWLY AVERTING A CRASH) AND STAYED ON IT UNTIL I WAS DOWN TO ABOUT 35 MPH. COMING TO A TURN-OFF, I WAS ABLE TO PULL OFF AT 35-MPH, AND TURN THE KEY OFF. UPON RESTARTING THE ENGINE, IT STILL RACED TO A HIGH RPM. I HAD TO PULL THE FUSE IN ORDER TO DRIVE HOME. I CALLED MY DEALER, AND WAS TOLD IT WOULD COST $65 TO HAVE THE PROBLEM DIAGNOSED. I REFUSED, AND CALLED FORD MOTORS. I WAS TOLD THERE THAT IF THE PROBLEM IS THE SAME AS THE RECALL, THERE WOULD BE NO CHARGE. IF IT WAS ANY OTHER PROBLEM, THERE WOULD BE A $65 CHARGE. I FEEL THAT THIS IS A RECURRENCE OF THE SAFETY PROBLEM PREVIOUSLY ENCOUNTERED AND THAT THOUSANDS COULD BE AT RISK. SIGNED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford F-150 → · Every F-150 year → · How the figures are calculated →