2002 Ford F-150 complaints

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT WOULD ILLUMINATE AT ANY TIME. THE DEALER WAS NOTIFIED, BUT INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THIS FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 09/21/11*LJ THE CONSUMER STATED THE AIR BAG LIGHT STARTED STAYING ON OR FLASHING INTERMITTENTLY. NOW, THE LIGHT STAYS ON CONSTANTLY. UPDATED 10/03/11

STRAPS BROKE ON GAS TANK WHILE DRIVING CAUSING IT TO FALLOFF AN BREAK. *TR

COIL PACK CAUSING ENGINE TO MISFIRE. *TT

TURNED OVER MY 2002 FORD F-150. A LOUD POP OCCURRED AS A SPARK PLUG/COIL PACK BLEW OUT. THIS IS THE 3RD COIL PACK THAT HAS BLOWN SINCE APRIL OF 2009. THEY FIX IT EVERY TIME BY HAVING TO REPLACE THE COIL PACK AND SPARK PLUG, ALONG WITH HAVING TO RE-TAP THE HEAD. LUCKILY, THIS TIME, I WAS IN A GROCERY STORE PARKING LOT. THE LAST TWO TIMES, MY WIFE AND I WERE DRIVING THE TRUCK WHEN IT HAPPENED, WHICH PLACED US IN DANGER BECAUSE IT COULD HAVE CAUSED AN EXPLOSION. I KNOW THERE ARE QUITE A FEW OTHER PEOPLE SAYING THE SAME THINGS ABOUT THAT HAPPENING TO THEM MULTIPLE TIMES. I THINK IT'S TIME THAT FORD PUSHES A RECALL THROUGH DEALING WITH THE COIL PACKS, AS MORE AND MORE PEOPLE ARE AFFECTED BY THE SAME ISSUE, BEFORE SOMEONE IS SERIOUSLY HURT AS A RESULT. *TR

WENT TO MAKE AN APPOINTMENT WITH FIRESTONE TO HAVE MY PLUGS CHANGED PER FORD MANUAL ON MY 2002 F150 5.4 LITER V8. IT WAS TOLD TO ME THAT THEY WOULD NOT TOUCH THE VEHICLE AS I SHOULD CONTACT FORD DIRECTLY. THEY CLAIM THE PLUGS EXPLODE. WE THEN CALLED THE FORD DEALER SERVICE DEPARTMENT IN SAYVILLE THE WOMAN STATED AT SAYVILLE FORD SERVICE DEPARTMENT THE PLUGS WOULD COST TO REPLACE $ 383.00 UNLESS THE PLUGS EXPLODE INSIDE THE ENGINE WHEN REMOVED THEN IT WOULD COST 1/2 HOUR MORE PER PLUG AS THEY ARE HAVING PROBLEMS WITH THE PLUGS EXPLODING IT COULD RUN UP TO A TOTAL COST OF$ 800.00 MAX TO REMOVE. SOMETHING ABOUT NEW SLEEVE HAS TO BE REPLACED WHEN IT EXPLODES. I WAS REALLY IRATE WE ARE ONLY TALKING ABOUT PLUGS. I THEN CONTACTED FORD AT 1 800 392-3673 AT CUSTOMER RELATIONSHIP CENTER CLAIMS THEY KNOW NOTHING ABOUT THIS PROBLEM WELL I HAVE A PROBLEM WITH THIS IF FIRESTONE WILL NOT TOUCH THE VEHICLE AND THERE OWN FORD DEALERS EXPLAINS THEY HAVE A MAJOR PROBLEM THEN HOW DO YOU NOT KNOW ABOUT IT. PROBLEM. I HAVE A BIG PROBLEM WITH THIS NOT ONLY CONCERNS ABOUT ENGINE ALSO THE COST FACTOR WITH REGARDS WITH THE REMOVAL OF DEFECTED PLUGS I BELIEVE THEY ALREADY KNEW OF THIS PROBLEM AND AS USUAL THEY ARE TRYING TO PASS THE DEFECT TO THE CONSUMER. IT NEEDS TO BE STOPPED. *KB

FUEL TANK STRAPS RUSTED OUT CAUSING FUEL TANK TO BREAKAWAY FROM THE VECHICLE . FUEL TANK DRAGGED ON THE HIGHWAY SPILLING ENTIRE 25 GALONS OF FUEL. FIRE DEPARTMENT WAS CALLED TO REMOVE THE TANK BEFORE THE TRUCK COULD BE TOWED. FUEL TANK IS DAMAGED BEYOND REPAIR NEEDING REPLACEMENT. *TT

MY TRUCK THAT I BOUGHT BRAND NEW IS A 2002 FORD F150 SUPERCREW THAT I TAKE VERY GOOD CARE OF. THE TRUCK HAS JUST OVER 64,000 MILES ON IT. ON OCCASION I DO USE THE TRUCK LIKE A TRUCK AND TOW A 19' BOAT WITH IT AND I USE IT TO PICK UP LUMBER ETC... THREE WEEKS AGO I BEGAN TO HEAR AN ODD METALLIC SOUND FROM THE BACK OF THE TRUCK WHILE GOING OVER BUMPS IN THE ROAD. I CLIMBED UNDERNEATH AND GRASPED DIFFERENT COMPONENTS OF THE SUSPENSION AND DRIVE TRAIN AND PUSHED AND PULLED ON THEM EXPECTING TO FIND SOMETHING LOOSE. I DIDN'T FIND ANYTHING. THE NEXT DAY I WAS DRIVING DOWN THE ROAD AND I HEARD A VERY LOUD BOOM! I PULLED OVER AND AGAIN LOOKED AT THE REAR END OF THE TRUCK AND FOUND THAT THE MOUNT THAT HOLDS THE REAR LEAF SPRING TO THE FRAME BODY HAD BROKEN RATHER VIOLENTLY AND SENT THE END OF THE SPRING WITH HALF OF THE MOUNT THRU THE UNDERSIDE OF THE TRUCK BED. I WAS ABLE TO LIMP HOME. I BROUGHT THE TRUCK TO THE LOCAL BODY/ FRAME SHOP AND THE OWNER TOLD ME THAT HE HAS BEEN SEEING ALOT OF THESE LATELY AND IT IS A COMMON PROBLEM. AFTER INSPECTION HE FOUND THE OTHER SIDE WAS EQUALLY RUSTED AND READY TO LET GO, WHICH CONCERNED ME SINCE THAT IS THE SIDE WITH THE GAS TANK ON IT. IN HIS EXPERT OPINION HE BELIEVES THAT FORD HAD UNDERBUILT THE LEAF SPRING MOUNTS AND THAT IS WHY THEY ARE BEGINING TO FAIL ON TRUCKS THAT ARE AROUND THE AGE OF MINE. THE FRAME IS SAFE AND SOLID ENOUGH BUT THE MOUNTS FOR PARTS OF THE SUSPENSION APPEAR NOT TO BE. I AM FORTUNATE THAT I WAS NOT TOWING MY BOAT, OR THAT

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT SPARK PLUG NUMBER SIX BLEWOUT, DAMAGING THE ENGINE COIL AND REDUCING THE POWER OF THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A FACTORY DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 102,000. UPDATED 10/12/11*LJ UPDATED 10/24/11

TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED IT CAUGHT FIRE . THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED OF THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WAS DAMAGE TO THE ROOF OF THE BUILDING WHERE THE VEHICLE WAS PARKED. A CONSUMER WHO OCCUPIED THE BUILDING OBSERVED THAT THE VEHICLE WAS ON FIRE, SUFFERED SMOKE INHALATION AND WAS TREATED AT THE SCENE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,125.

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED HE HEARD A LOUD NOISE AND NOTICED THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT STATED THE FIRE INITIATED IN THE ENGINE. THERE WAS NO MENTION OF A FIRE REPORT BEING FILED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILES WAS 200,000.

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THE VEHICLE CAUGHT FIRE AT HIS HOME; DESTROYING THE VEHICLE AND THE HOME. THE FIRE DEPARTMENT ASSISTED WITH PUTTING OUT THE FIRE, BUT THE CONTACT DID NOT RECEIVE A REPORT. A RECALL NOTICE FOR THE VEHICLE CRUISE CONTROL WAS RECEIVED BY THE CONTACT; STATING THAT IF NOT REPAIRED, THE VEHICLE MAY CATCH FIRE. THE VEHICLE WAS DESTROYED. THE DEALER NOR MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACTED STATED THAT WHILE DRIVING 5 MPH HE HEARD A LOUD BANGING NOISE AND NOTICED THAT THE FUEL TANK WAS DRAGGING ON THE GROUND. NO FUEL LEAKED OUT OF THE TANK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE STRAPS WHICH HELD THE FUEL TANKS IN PLACE FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 122,000.

I WAS TRAVELING ON RT. 64 HEADING EAST TOWARD RT 59 IN WEST CHICAGO WHEN I SUDDENLY HEARD A THUD FOLLOWED BY A SCRAPING NOISE COMING FROM WHAT I FIRST THOUGHT WAS THE BED OF MY 2002 F150. I PULLED OFF THE ROAD TO CHECK AND DIDN'T SEE ANYTHING WRONG FROM THE SUSPECTED AREA. I DROVE A LITTLE LONGER AND WHEN THE NOISE WASN'T STOPPING, I PULLED OVER AGAIN AND NOTICED ONE OF THE BRACKETS HOLDING MY GAS TANK WAS DRAGGING AND THE FRONT HALF OF MY GAS TANK WAS ON THE GROUND. THE BRACKET WAS RUSTED THROUGH AND FALLEN AWAY ON ONE SIDE. I WAS ABSOLUTELY SHOCKED AT THIS PROBLEM BECAUSE I HAD JUST HAD MY TRUCK IN THE SHOP A FEW MONTHS BEFORE AND THERE WAS NO MENTION OF ANY RUST ISSUE WITH THE BRACKET FROM THE SHOPS I HAD BEEN IN. I HAD THE FUEL PUMP AND FILTER REPLACED IN JAN. 2010 AND THERE WAS NO MENTION OF RUST ISSUES WITH THE BRACKET THEN. *KB

THE STRAPS HOLDING THE GAS IN PLACE ON MY 2002 F150 FAILED ON THE EXPRESSWAY CAUSING THE TANK TO DROP TO THE GROUND AT 65MPH. BY THE TIME I WAS ABLE TO STOP, A RIP IN THE TANK CAUSED ALL OF THE FUEL TO LEAK OUT. LUCKILY NO SPARKS OF FIRE. I WAS NEVER INFORMED OF A POTENTIAL PROBLEM FROM THE DEALERSHIP I REGULARLY GET SERVICED AT. I RESEARCHED THIS ISSUE ONLINE, AND FOUND MANY SIMILAR COMPLAINTS. THIS COULD HAVE BEEN TRAGIC/FATAL, FOR ME AND ALL THE OTHER PEOPLE DRIVING AROUND ME. I AM NOT ONE TO WRITE COMPLAINTS, BUT I AM UPSET AT THE DANGER THIS PUT ME IN AND THE TIME AND COST OF THIS FAILURE. *TR

MY 2002 FORD F-150 HAS VERY BADLY RUSTED FUEL TANK STRAPS, WHY IS THE RECALL ONLY UP TO 2001 F-150'S. FORD DEFINITELY USED SOME CHEAP METALS WHILE MAKING THESE F-150'S IS IT POSSIBLE TO INCLUDE 2002 AS WELL? *TR

GAS TANK STRAPS BROKE, GAS TANK FELL ONTO PAVEMENT. HAD MY TRUCK TOWED TO MY FORD DEALER WHERE THEY REPLACED THE STRAPS FOR ABOUT $200. IF THIS HAD HAPPENED 5 MINUTES LATER, I WOULD HAVE BEEN GOING 60 MPH! UPDATED 09/14/11 *BF *TR THE TANK FELL TO THE GROUND, WHILE THE VEHICLE WAS SITTING. THERE WAS NO FUEL SPILL. THE DEALER REPLACED THE STRAPS. UPDATED 09/21/11

I HEARD ON THE RADIO ABOUT A POSSIBLE UPCOMING RECALL ON FORD F150 PICKUP TRUCKS (1997-2001). THIS IS IN RELATION TO GAS TANK STRAPS GETTING RUSTY AND BREAKING. I THEN DECIDED TO LOOK UNDER MY TRUCK WHICH IS A 2002 FORD F150 AND DISCOVERED TWO GAS TANK STRAPS COMPLETELY RUSTED THROUGH/OFF WITH THE TANK NO LONGER BEING SUPPORTED BY STRAPS. THE TRUCK IS ONLY A 2002, BUT I THINK THE PROBLEM GOES BEYOND THE 2001 TRUCKS PER THE POTENTIAL RECALL. *TR

I WAS DRIVING HOME FROM WORK DOING ABOUT 35MPH AND A LARGE AND LOUD POP FOLLOWED BY REPEATED QUIETER POPPING SOUND UNTIL I SHUT THE ENGINE OFF. I LOOKED UNDER THE HOOD AND CONFIRMED MY SUSPICION. A SPARK PLUG EJECTED FROM THE #3 CYLINDER. I HAD TO HELICOIL THE HEAD TO FIX IT, OTHERWISE THE DEALERSHIP WANTED $1800 TO REPLACE THE HEAD. 2 MONTHS LATER DRIVING TOO WORK THE #2 CYLINDER EJECTED ITS SPARKPLUG. SAME FIX. I'M TO WORRIED TO DRIVE THE TRUCK AT THIS POINT AND HAVEN'T DRIVEN IT SINCE. *TR

THE FRONT GAS TANK SUPPORT HANGER BROKE DUE TO CORROSION. THE REAR HANGER HELD THE TANK IN PLACE UNTIL I WAS ABLE REPLACE BOTH UNITS. THE REAR HANGER DID NOT BREAK BUT WAS SEVERELY CORRODED ALSO. I DON'T KNOW WHAT WOULD HAVE HAPPEN IF I WOULD HAVE LOST BOTH UNITS TOGETHER WHILE DRIVING DOWN THE ROAD.

I SMELLED GAS FUMES NEAR MY 2002 F150 TRUCK. LOOKED UNDERNEATH TO INSPECT WHERE SMELL WAS COMING FROM AND FOUND THE BACK BRACE ON THE GAS TANK BROKEN OFF AND RUSTED OUT HOLE IN THE TANK WHERE THE BRACE WAS SUPPOSED TO BE. *TR

I HAD DRIVEN 4 TO 5 MILES AT 40 TO 45 MPH AND WAS A 1 BLOCK FROM MY DESTINATION. I HAD TO STOP FOR A STOP SIGN AND MAKE A RIGHT TURN. WHILE MAKING THE TURN I THOUGHT I HIT SOMETHING, BUT THE STREET WAS CLEAR? I TURNED THE RADIO OFF AND OPENED THE WINDOW TO HERE SOMETHING DRAGGING. I STOPPED AT THAT TIME MAYBE 100 YARDS FROM WHERE I LAST STOPPED. MY SPEED WAS 20 TO 25 MPH. I GOT OUT AND LOOKED UNDER THE TRUCK AND THE GAS TANK WAS SITTING ON THE GROUND.THE FRONT OF THE TANK WAS ON THE GROUND THE BACK WAS STILL ELEVATED. THE FILLER HOSE AND FUEL LINES WERE THE ONLY THING HOLDING THE TANK. BOTH HANGERS WERE BROKEN, RUSTED THRU. IF I WAS DRIVING AT HIGHWAY SPEED, I DO NOT BELIEVE I WOULD HAVE A TRUCK LEFT. I ALSO UNDERSTAND THAT 2001 AND EARLIER F150'S WERE RECALLED FOR THE TANK HANGERS AND I WOULD SUGGEST IT BE EXPANDED. ASAP! MY FORD DEALER 4 WEEKS EARLIER HAD INSPECTED MY VEHICLE AT MY REQUEST FOR REGULAR MAINTENANCE AND REPAIRS BEFORE MY VACATION TRIPS. THE SERVICE TECH NEVER LOOKED AT MY TANK STRAPS EVEN KNOWING PREVIOUS YEARS HAD A PROBLEM? FORD SHOULD HAVE CAUGHT THIS BEFORE IT HAPPENED AGAIN. THE BIGGEST COMPLAINT AFTER IS THE FORD DEALERSHIP TOLD ME IT WAS NOT A PART OF ANY RECALL AND THEY KNEW NOTHING ABOUT IT. WHICH I DO NOT BELIEVE! I HAVE THE STRAPS IF ANYONE CARES TO EXAMINE THEM FROM YOUR OFFICE. *TR

FORD F 150 FUEL TANK BRACKET HAS RUSTED AWAY YEAR 2002. *TR

TRUCK WAS PARKED IN HOTEL PARKING LOT AND CAUGHT FIRE.

FUEL TANK DROPPED TO THE ROAD WHILE DRIVING CAUSING THE TRUCK TO BE ENGULFED IN FLAMES. DRIVER MADE IT OUT WITH FIRST AND SECOND DEGREE BURNS. TWO DOGS IN THE BACK SEAT DIED IN THE FIRE. INITIAL INVESTIGATION BY THE INSURANCE INVESTIGATOR DETERMINED THAT IT WAS THE FUEL TANK STRAPS THAT FAILED. THERE IS AN INVESTIGATION (PE10036) BY THE NHTSA FOR FUEL TANK STRAPS ON FORD F-150S 1999-2001. THE 2002 AND 2003 F-150 USE THE SAME STRAPS. LARRY HERSHMAN OF NHTSA HAS CONTACTED ME ABOUT THIS INCIDENT. UPDATED 06/13/11*BF & 06/14/11*BF UPDATED 08/11/11 *BF UPDATED 3/01/2012 *LN *TR

TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 TO 30 MPH HE HEARD A LOUD DRAGGING NOISE UNDERNEATH THE VEHICLE. HE THEN PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT BOTH STRAPS HAD FRACTURED AND WERE COVERED WITH RUST. THE TANK FELL OFF OF THE VEHICLE, BUT NONE OF THE FUEL SPILLED. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE AND IT WAS REPAIRED BY THE OWNER. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 98,500. UPDATED 07/08/11*LJ UPADTED 11/04/11

2002 FORD F-150 WITH A 5.4L TRITON V8. THE #7 SPARK PLUG BLEW OUT OF THE PORT AND BROKE THE COIL. THAT LEFT FUEL VAPORS FROM THE PISTON TO BE EXPOSED TO THE DAMAGED IGNITION COIL THAT WAS ARCING AND COULD OF CAUGHT FIRE WITH MY KIDS IN THE TRUCK. IF YOU LOOK ONLINE THERE ARE THOUSANDS OF COMPLAINTS FROM F150 OWNERS. THIS NEEDS TO BE ADDRESSED AND A RECALL FROM FORD NEEDS TO BE ISSUED. *TR

FUEL TANK STRAPS RUSTED OUT RESULTING IN GAS TANK DROPPING. UPDATED 09/14/11 *BF THE CONSUMER STATED THE FUEL TANK WAS DAMAGED AND HAD TO BE REPLACED. UPDATED 09/16/11

2002 FORD F-150, 4.6 TRITON ENGINE KEEPS BLOWING THE SPARK PLUGS OUT OF THE HEADS. *TR

WHILE DRIVING AT HIGHWAY SPEED MY 2002 FORD F-150 DROPPED THE FUEL TANK AND THE TANK WAS DRAGGED FOR APPROXIMATELY 1/4 MILE WILE I ATTEMPTED TO MANEUVER ACROSS THREE LANES OF TRAFFIC TO THE BREAKDOWN LANE. THIS CREATED A HOLE IN THE TANK AS IT WAS DRAGGED AGAINST THE PAVEMENT. I HAD JUST FILLED THE TANK AND ALL 25 GALLONS WAS LOST ON THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND I AM WAITING FOR THE ESTIMATE FOR REPAIR. *TR

TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH HE HEARD A LOUD BANGING NOISE BEFORE THE VEHICLE STALLED. THE VEHICLE COASTED TO A STOP AND THE CONTACT NOTICED THE SPARK PLUGS HAD FRACTURED FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO ACKNOWLEDGED THIS WAS A KNOWN FAILURE; HOWEVER, THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 65,000. THE VIN WAS UNAVAILABLE.

2002 FORD F150 5.4L V-8 2-WHEEL DRIVE, REGULAR CAB, 8FT BED... BROKEN GAS TANK STRAP...WALKED OUT AND NOTICED MY GAS TANK WAS HANGING DOWN...INVESTIGATION REVEALED A BROKEN GAS TANK STRAP...BOUND IT BACK UP WITH A RATCHET-STRAP, AND DROVE TO THE FORD DEALER...PURCHASED A NEW STRAP AND PLACED IT ON THE VEHICLE IN THE PARKING LOT... *TR

ELECTRICAL FIRE STARTING UNDER THE DASH AND ENDED UP TOTALING MY TRUCK. 2002 FORD F150. SUSPECTED TO BE CRUISE CONTROL SWITCH THAT WAS NEVER FIXED BY DEALER BEFORE PURCHASE, AND WE WERE NOT NOTIFIED ABOUT THIS RECALL. IT WAS SUGGESTED TO US AFTER GETTING THE INFORMATION TO THE INSURANCE CO. AND SERVICING THE FIRE REPORT TO DO SOME RESEARCH AND FILE A COMPLAINT/CLAIM. FIRE STARTED WHILE DRIVING DOWN THE ROAD WITH SMOKE COMING FROM UNDER THE DASH, THEN PULLED OVER AND GOT OUT AND FLAMES WERE COMING FROM ALL UNDERTHE DASH AND CONTINUED TO SPREAD TO THE ENTIRE VEHICLE WHILE WAITING FOR THE FIRE DEPARTMENT AND SHERIFF TO ARRIVE. *TR

BOTH THE REAR SPRING SHACKLES AS WELL AS THE BRAKE LINES HAVE FAILED ON MY 02 FORD F150 DUE TO RUST AND THIS IS A COMMON CONCERN. I AM A SENIOR MASTER TECHNICIAN FOR FORD AND WE REPAIR THESE ON A REGULAR BASIS DUE TO RUST. BOTH ARE CLEAR SAFETY CONCERNS WHEN THEY FAIL AND SHOULD BE ADDRESSED. AND WITH THE FORD WINDSTAR AXLES AND SUBFRAMES BEING COVERED BY A RECALL DUE TO RUST I DO NOT UNDERSTAND WHY OTHER RUST RELATED SAFETY CONCERNS ARE NOT RECALLED. IF ONE RUST RELATED CONCERN IS RECALLED THEN ALL OTHERS SHOULD BE AS WELL, IT SHOULD BE ALL OR NONE. ON THE REAR SPRING SHACKLES, THEY WILL SNAP IN HALF AND THE REAR EYELET OF THE LEAF SPRING JAMS INTO THE BOTTOM OF THE TRUCK BED, WITH THE BED BEING THE ONLY THING KEEPING MAJOR DAMAGE OR AN ACCIDENT FROM HAPPENING. ON THE FRONT BRAKE LINES, THE RUST AND SWELL UP UNDER THE RUBBER PART OF THE LINE WHERE THE LOWER STEEL LINE IS INSERTED INTO THE RUBBER. ON HARD BRAKE APPLICATION THE LINE BLOWS AND YOU LOSE FRONT BRAKES. BOTH ARE COMMON CONCERNS ON TRUCKS IN NEW ENGLAND WHERE RUST IS A PART OF LIFE. IF I WASN'T A TECH THAT DRIVES VEHICLES WITH FAILED BRAKES AND BROKEN SUSPENSIONS ON A REGULAR BASIS, BOTH OF THESE FAILURES COULD HAVE CAUSED A MAJOR ACCIDENT AND LIKELY INJURIES. *TR

ONE GAS TANK STRAP WAS FOUND TO BE RUSTED AND THE TANK AT AN ANGLE. IT WAS INSPECTED BY A LOCAL FORD DEALER, WHO FOUND THAT THE GAS TANK WAS ALSO RUSTED AND LEAKING. THE GAS TANK AND STRAPS WERE REPLACED. BECAUSE THE MODEL YEAR WAS NOT IN THE DATE RANGE OF THE RECENT RECALL, WE HAD TO PAY $793. A POWER STEERING PUMP WAS ALSO LEAKING AND REPLACED. THE GAS TANK WAS THE MAJOR ITEM OF CONCERN.

2002 FORD F150 FUEL TANK MOUNTING STRAPS FAILED DUE TO CORROSION AND PERMITTED FUEL TANK TO DROP TO PAVEMENT WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACTED WAS DRIVING 65 MPH WHEN BOTH FUEL TANK STRAPS FRACTURED. THE STRAPS WERE RUSTED AND CORRODED AND ALSO CAUSING THE FUEL TANK TO DETACH FROM THE VEHICLE. THE FUEL TANK ALSO CAUSED THE DRIVE SHAFT TO FAIL WHILE THE VEHICLE WAS IN MOTION AND THE CONTACT COULD NOT CONTROL THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC SHOP AND WAS REPAIRED. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,442 AND THE CURRENT MILEAGE IS 92,000. UPDATED 6/8/11 *CN UPDATED 06/16/11

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT NOTICED THAT THE METAL STRAP FOR THE REAR FUEL TANK WAS FRACTURED AS A RESULT OF RUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS UNAVAILABLE.

1. THERE WAS NOT AN EVENT LEADING UP TO THE FAILURE. 2. GAS TANK STRAPS BROKE 3. I HAVE NOT FIXED YET, WILL MOST LIKELY FIX ON MY OWN. *TR

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE FUEL TANK DETACHED AND FELL FROM UNDER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACTS HOME. THE CONTACT ALSO STATED THAT THE BRAKE LINES WERE ALSO DAMAGED WHEN THE FUEL TANK DETACHED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 155,000.

WE FILLED THE GAS TANK OF OUR 2002 FORD F-150 AND DROVE ABOUT THREE BLOCKS AWAY FROM THE GAS STATION. THE FUEL TANK DROPPED OFF THE BOTTOM OF THE TRUCK AND DRAGGED ON THE GROUND LEAKING FUEL EVERYWHERE. WE WERE LUCKY IT WAS RAINING AT THE TIME AS I BELIEVE OTHERWISE THE TANK WOULD HAVE CAUSED A SPARK ON THE ROAD AND WE'D HAVE HAD A LARGE FIRE WITH MY CHILDREN IN THE TRUCK. IT COST QUITE A BIT OF MONEY TO REPAIR THE TRUCK, PAY THE FIRE DEPARTMENT FOR CLEAN UP AND TOW THE VEHICLE. WE CALLED OUR LOCAL FORD DEALER AFTER OUR MECHANIC TOLD US HE SEES F-150'S WITH THE FUEL TANK STRAPS RUSTED AND BROKEN PRETTY REGULARLY. WE WERE TOLD THERE WAS NO RECALL SO WE WOULD NOT BE REIMBURSED. NOW (2 MONTHS LATER) I HEAR THERE WILL BE A RECALL BUT IT WILL INCLUDE 1997-2001 TRUCKS ONLY. OURS IS A 2002 WITH THE EXACT SAME PROBLEM AND I'VE READ FORD USED THE SAME FUEL TANK STRAPS ON 1997-2003 F-150'S. UPDATED 08/05/11 *BF THE CONSUMER STATED THE REAR STRAP BROKE AND THE FRONT STRAP BROKE FROM THE WEIGHT OF THE TANK AND THEY BROKE IN THE MIDDLE DUE TO RUST. UPDATED 08/15/11 *TR

AFTER HEARING ABOUT THE F150 FUEL STRAP PROBLEM I DECIDED TO REPORT A RUSTED AND BUSTED STRAP ON MY 2002 F150. A FRIEND NOTICED THE STRAP HANGING DOWN SO I WAS ABLE TO FIX IT BEFORE IT FELL. MI. *TR

TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT NOTICED THAT THE GASOLINE TANK STRAP WAS COVERED WITH RUST. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THEY REPLACED THE FUEL TANK STRAPS. THE CURRENT MILEAGE WAS 97,000. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 07/08/11 *BF THE DRIVER SIDE TIE ROD WAS ALSO REPLACED. UPDATED 12/28/11

FUEL TANK STRAP BROKE ALLOWING FUEL TANK TO DROP AND NEARLY BREAK FREE FROM THE VEHICLE. *TR

2002 F150 I HAD TO HAVE THE GAS TANK STRAPS REPLACED ONE FAILED, HOW COME THE INVESTIGATION IS ONLY GOING TO 2001. *TR

STRAPS THAT SECURE THE FUEL TANK RUSTED. ONE STRAP RUSTED COMPLETELY THROUGH AND WAS HANGING LOOSE-- THE OTHER WAS VERY CLOSE TO FAILURE. I WAS ABLE FORTUNATELY TO GET TO A GARAGE --AND I HAD THE STRAPS REPLACED. I JUST RECENTLY SAW THE NOTICE ABOUT OTHER INSTANCES OF THIS HAPPENING AND I DECIDED TO FILE A COMPLAINT. MY TRUCK IS ONE YEAR NEWER THAN WHAT IS BEING LOOKED AT. *TR

I HAVE A 2002 F150 WITH ABOUT 90,000 MILES ON IT. ABOUT THREE MONTHS AGO THE FRONT END STARTED SHAKING VIOLENTLY AT ABOUT 45MPH. IT WILL NOT STOP SHAKING UNTIL YOU PRETTY MUCH COMPLETELY STOP. STARTED OUT JUST DOING IT EVERY NOW AND THEN. NOW I CANT GET OVER 45MPH. THIS IS VERY DANGEROUS. I HAVE TAKEN IT TO 4 DIFFERENT FRONT END SHOPS AND THEY ALL END UP SAYING THE SAME THING. DON'T KNOW WHAT IT IS.. THIS OBVIOUSLY IS A DESIGN FLAW AND SERIOUSLY NEEDS TO BE FIXED. *TR

MY HUSBAND PURCHASED A USED 2002 F150 FORD TRUCK BACK IN 2004. IN THE PAST 3 YEARS, THE TRUCK HAS MAJOR ELECTRICAL ISSUES EVERY TIME IT RAINS FOR MORE THAN 2 DAYS STRAIGHT. IT STARTS WITH THE RADIO SHUTTING OFF WHILE DRIVING. NEXT THE WIPERS WILL NOT WORK THEN THE POWER WINDOWS WONT OPEN. EACH TIME HE GETS IN AND OUT OF HIS CAR, ANOTHER ELECTRICAL FEATURE WILL NOT WORK. FINALLY, WHEN HE GETS IN TO START HIS CAR AND IT WON'T TURN OVER. IN APRIL 2009, HE HAS THE ELECTRICAL SENSOR IN THE GEM MODEL REPLACED. ON APRIL 28TH 2010, HE HAD TO HAVE THE MULTIFUNCTIONAL FUSE BOX REPLACED. IN MARCH 2011, HE HAD A NEW BATTERY INSTALLED. TODAY HE IS WAITING FOR AAA TO JUMP HIS CAR AS IT WON'T START. I CALLED THE DEALER WHO INFORMED ME THAT THEIR ARE NO KNOWN RECALLS FOR THIS ISSUE. WE WERE TOLD BY ANOTHER DEALER THAT IT SOUNDS LIKE WATER IS GETTING INTO THE FUSE BOX MODULE DUE TO THE FRONT WINDOW NOT BEING PROPERLY SEALED . *TR

I AM ONE OF THE PEOPLE WHO HAVE HAD THE ORIGINAL FACTORY SPARK PLUG EJECT FROM THE ENGINE, WHICH INDICATES THERE IS A DEFECT WITH THE ENGINE & CYLINDER HEAD DESIGN. WHERE I WORK, FOUR OF US HAVE THE SAME YEAR TRUCK, THREE OF US HAD THE SAME SPARK PLUG EJECT PROBLEM! THE FOURTH GUY ONLY HAS 40,000 MILES ON HIS TRUCK, SO WERE ALL WAITING FOR IT TO HAPPEN TO HIM! JUST ANOTHER OF FORDS BETTER IDEAS-I DON'T THINK SO

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IDLE WHEN IT IGNITED IN FLAMES. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE USING A WATER HOSE. THE VEHICLE WAS DESTROYED. TWO VEHICLES THAT WERE PARKED NEAR THE CONTACTS VEHICLE SUSTAINED DAMAGES FROM THE FIRE. THE POLICE AND FIRE DEPARTMENT RESPONDED BUT NEITHER A POLICE OF FIRE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS SIMILAR TO ONES THEY HAD WITNESSED THAT STARTED FROM THE CRUISE CONTROL. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED INTERMITTENTLY. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER ADVISED THE CONTACT THAT BECAUSE HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE) THAT THEY WOULD NOT BE ABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 79,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 76,500. THE VIN WAS UNAVAILABLE.