2002 Ford F-150 complaints

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT WAS TRAVELING 45 MPH WHEN A POPPING NOISE EMITTED FROM UNDER THE HOOD AND THE VEHICLE DECELERATED ABNORMALLY. THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE. THE CONTACT STATED THAT A PRIVATE MECHANIC CONFIRMED THAT THE PASSENGER SIDE COIL FOR A SPARK PLUG BECAME DETACHED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 98,791.

I WAS DRIVING MY VEHICLE WHEN I HEARD AN EXPLOSION-TYPE SOUND, SIMILAR TO THAT OF A GUNSHOT. THE SOUND STARTLED ME AND CAUSED ME TO VEER OFF THE ROAD CRASHING INTO A BUSH ON SOMEONE'S FRONT LAWN. I RE-STARTED THE VEHICLE AND HEARD A VERY LOUD AND RAPID "POPPING" SOUND FROM UNDERNEATH THE HOOD, WHICH BECAME WORSE AS I ACCELERATED. THE VEHICLE WAS ALSO SHAKING VIOLENTLY AS I ATTEMPTED TO DRIVE HOME, WHICH WAS ONLY 1 MILE AWAY FROM WHERE THE INCIDENT OCCURRED. WHEN I ARRIVED HOME I INSPECTED THE ENGINE COMPARTMENT AND IMMEDIATELY NOTICED THAT THE 2ND SPARK PLUG IN ON THE DRIVER'S SIDE OF THE ENGINE (#6 CYLINDER) WAS BLOWN COMPLETELY OUT OF THE ENGINE HEAD. I CONTACTED MY LOCAL FORD DEALER THE NEXT MORNING AND WAS TOLD TO HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT. SHORTLY AFTER ARRIVING, I WAS INFORMED THAT "BLOWN SPARK PLUGS" ARE A VERY COMMON ISSUE WITH THE FORD TRITON 4.6 AND 5.4 LITRE ENGINES. I WAS ADVISED THAT THE SPARK PLUG HOLE WOULD HAVE TO BE RE-TAPPED AND A HELI-COIL KIT INSTALLED. THIS WORK WAS PERFORMED ON 06/08/2012 WITH A TOTAL COST TO ME OF $449.81, NOT INCLUDING THE COST OF THE TOW. I WAS ADVISED BY THE DEALER'S SERVICE DEPARTMENT THAT FORD HAD ISSUED THE FIRST OF SEVERAL TSB'S (TECHNICAL SAFETY BULLETINS) TO ALL OF IT'S SERVICE DEPARTMENTS ACROSS THE US IN MARCH OF 2006 INFORMING THEIR TECHNICIANS OF THE DEFECT IN THE ENGINE'S ALUMINUM HEAD AND THE INCREASING FREQUENCY OF THIS "BLOWN SPARK PLUG" ISSUE. INCLUDED IN THIS TSB WERE INSTRUCTIONS ON HOW TO RE

STARTED TO HEAR EXHAUST NOISE FROM ENGINE COMPARTMENT ON MY 2002 FORD F150 XLT TRITON V8 4.6L WITH ONLY 95412 MILES FOUND THAT BOLTS THAT HOLD THE EXHAUST MANIFOLD WERE BROKE AND OTHERS NEAR BREAKING AT CYLINDER HEAD THERE IS A DANGER OF FIRE IN ENGINE COMPARTMENT DUE TO HOT EXHAUST GASES AND SAFETY ISSUE REPAIR EXPENSIVE HAVING TO REMOVE BOLT STUDS FROM ENGINE HEAD WITHOUT DOING DAMAGE TO ENGINE HEAD THAT ARE SO RUSTED IN. *TR

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY OVERNIGHT WHEN A FIRE ERUPTED FROM UNDER THE HOOD OF THE DRIVER'S SIDE. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE DEPARTMENT WAS CONTACTED WHO AND ARRIVED ON THE SCENE. THE FIRE DEPARTMENT CONCLUDED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL ISSUE. A POLICE AND FIRE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 195,000.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER RECEIVING A RECALL REPAIR UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) HIS GAS TANK IS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO TOOK PICTURES TO BE SENT TO THE MANUFACTURER. THE DEALER CALLED THE CONTACT AND INFORMED HIM THE REPAIRS WOULD NOT BE DONE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE TRAVELING 5 MPH, THE CONTACT NOTICED A CRACKING SOUND COMING FROM THE REAR OF THE VEHICLE. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR FRAME ON THE DRIVER'S SIDE HAD CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE STEERING BOX FAILED. THE STEERING WHEEL WOULD SPIN WITHOUT RESISTANCE AND WOULD NOT CATCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 214,000.

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE BRAKE LIGHT AND DIRECTIONAL SIGNALS FAILED. THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ADVISED THE CONTACT THAT THE VEHICLE WAS NOT RECALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR WAS IT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT WAS DRIVING 35 MPH WHEN THE FUEL TANK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 202,000. UPDATED 05/02/12*BF THE CONSUMER STATED THE GAS TANK DETACHED FROM THE VEHICLE DUE TO THE STRAPS SECURING THE TANK TO THE BODY BROKE DUE TO RUST. WHEN THE GAS TANK DETACHED, IT FELL ON TOP OF THE VEHICLE'S SKID PLATE WHICH SAVED IT FROM HITTING THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY REPLACED THE STRAPS. HOWEVER, THEY DID NOT REMOVE AND INSPECT THE TANK. THEY REMOVED THE SKID PLATE WHILE HOLDING THE TANK IN PLACE AND THEN REPLACED THE STRAPS. THE REPAIR WAS COMPLETED. HOWEVER, WHEN THE CONSUMER PUT THE FUEL IN THE VEHICLE, FUEL STARTED LEAKING IMMEDIATELY. THE CONSUMER WAS INFORMED BY FORD, THE RECALL DID NOT COVER HOLES IN TANKS CAUSED BY DEFECTIVE STRAPS UNLESS THE TANK FELL COMPLETELY OUT OF THE TRUCK AND HIT THE GROUND. THE CONSUMER REPLACED THE GAS TANK AT HIS EXPENSE. UPDATED 05/30/12

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE REVERSING FROM OF RESIDENTIAL GARAGE, SPARKS AND SMOKE STARTED TO EMIT FROM THE STEERING COLUMN. THE CONTACT MENTIONED THAT THE FAILURE STOPPED ONCE THE VEHICLE WAS SHUT OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 142,000.

ON THREE SEPARATE OCCASIONS MY TRUCK HAS BLOWN 3 SEPARATE SPARK PLUGS FROM 3 DIFFERENT PORTS IN THE HEAD. I HAVE READ NUMEROUS COMPLAINTS ABOUT THESE MOTORS DOING THIS, AND FORD SHOULD BE HELD RESPONSIBLE. *TR

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT FLAMES WERE EMITTING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE SWITCH MELTED, CAUSING DAMAGE TO THE MASTER CYLINDER. AS A RESULT, THE MASTER CYLINDER ASSEMBLY NEEDED TO BE REPLACED AS WELL AS THE WIRING HARNESS AND A BRAKE REPAIR KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 106,673.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD BANG FROM THE ENGINE AND STARTED TO SMELL AN ABNORMAL FUEL ODOR. THE VEHICLE TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ONE OF THE SPARK PLUGS WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 05/07/12

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT WAS DRIVING 35 MPH WHEN THE IGNITION CAUGHT ON FIRE AND MELTED THE AREA WHERE THE IGNITION KEY WAS LOCATED. THE CONTACT MERGED ONTO THE SHOULDER AS THE FIRE INDEPENDENTLY DIMINISHED. THE CONTACT RECEIVED BURNS TO THE FINGERS. HE THEN ATTEMPTED TO REINSERT THE KEY INTO THE IGNITION HOWEVER, TO NO AVAIL. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE IGNITION WOULD NEED REPLACING. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) FOR CORROSION OF ONE OR BOTH OF THE FUEL STRAPS. THE CONTACT STATED THAT THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL BUT WAS NOT ADVISED AS TO WHY. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE AND COULD NOT PROVIDE A REASON WHY THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED THAT THE SPARE TIRE DETACHED FROM UNDER THE VEHICLE. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THAT THE SPARE TIRE CABLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 75,500.

DRIVING TO WORK AND HAD TO STOP AT A STOP LIGHT A FEW BLOCKS FROM WORK. WHEN LIGHT TURNED GREEN I ACCELERATED TO GO AND THE CAR SOUND LIKE THE EXHAUST MANIFOLDS BLEW OFF. PARKED CAR AND HAD IT TOWED TO A LOCAL REPAIR SHOP. WAS NOTIFIED BY THE TECHNICIAN THAT THE BACK PASSENGER SIDE SPARK PLUG BLEW OUT OF THE CYLINDER. TECHNICIAN REPAIRED BY USING AN INSERT. I HAVE BEEN DOING ALOT OF READING AND I AM FINDING OUT THAT THIS A COMMON PROBLEM WITH THESE MOTORS. WHY HAS THEIR NOT BEEN AN INVESTIGATION INTO THIS MATTER? *TR

SPARK PLUG EJECTED AT IGNITION WHILE PARKED. *TR

SPARK PLUG BLEW OUT AND STRIPPED THREADS IN HEAD. THIS IS THE 2ND TIME A SPARK PLUG HAS BLOWN OUT OF THE HEAD. REPAIRED ONCE ABOUT A YEAR AGO. *TR

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT HE HEARD A SQUEAKING NOISE COMING FROM THE REAR WHILE BRAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKE DISINTEGRATED. THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED A TOTAL OF FIVE TIMES. THE CONTACT ALSO STATED THAT HE HAD NEVER USED THE EMERGENCY BRAKE DURING THE LIFE OF THE VEHICLE AND HE WAS UNAWARE AS TO HOW IT COULD FAIL IF IT WAS NEVER USED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 43,000...UPDATED 04/11/12 *BF

A NEIGHBOR CALLED 911 TO REPORT MY VEHICLE ON FIRE, PARKED IN MY DRIVEWAY WHILE I WAS AT WORK. THE ENGINE WAS NOT ON AND THERE WERE NO KEYS IN THE IGNITION. THE LAST TIME THE VEHICLE WAS DRIVEN WAS 2/14/2012. A NEIGHBOR WAS ABLE TO SPRAY WATER ON THE FIRE, AND THE FIRE DEPARTMENT WAS ABLE TO GET THE FIRE OUT AND PREVENT THE FIRE'S SPREAD TO THE CAB, OR TO MY HOUSE. THERE IS QUITE A BIT OF FIRE DAMAGE TO THE ENGINE. THERE ARE SEVERAL COMPONENTS OF THE ENGINE MELTED ON THE DRIVER SIDE OF THE ENGINE, ABOVE THE LEFT FRONT TIRE. *TR

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE COASTED OFF THE ROAD AND WAS TOWED TO A DEALER. AFTER DIAGNOSIS, THE DEALER ADVISED HIM THAT A SPARK PLUG HAD BLOWN THROUGH THE ALUMINUM HEAD AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE STEEL RING BEING PLACED WHERE THE PLUGS WERE STRIPPED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 03/05/12*LJ UPDATED 03/07/12

2 SPARK PLUGS PASSENGER SIDE NEAREST RADIATOR 'BLEW', VEHICLE HAS HAD ALL RECCOMENDED OIL CHANGES, INCLUDING ONE A WEEK PRIOR TO THE INCIDENT. THIS PARTICULAR INCIDENT ALSO SHREDDED ALL THE SPARK PLUG WIRES ON THE PASSENGER SIDE. THIS HAS HAPPENED 2 MORE TIMES INVOLVING ALL SPARK PLUGS NOW ON PASSENGER SIDE OF VEHICLE. *TT

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT STATED THAT THE FUEL TANK STRAPS WERE TO BE REPLACED UNDER THE RECALL BUT THE FUEL TANK STRAPS WERE ALSO RUSTED. AS A RESULT, THE FUEL TANK EXHIBITED A HOLE, WHICH CAUSED A FUEL LEAK. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ONLY THE FUEL TANK STRAPS COULD BE REPAIRED UNDER THE RECALL, NOT THE ACTUAL FUEL TANK. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE FUEL TANK WAS REPLACED. THE FAILURE MILEAGE WAS 107,150 AND THE CURRENT MILEAGE IS 110,000. UPDATED 02/14/12*LJ UPDATED 02/29/12

FORD F-150 SUPER CREW 2002. DRIVER SEAT BELT POPS OFF WHILE DRIVING. FREQUENCY IS INCREASING. NOTIFIED FORD DEALER AT 28,177 MILES AFTER SEVERAL OCCURRENCES. DEALER COULD NOT REPEAT PROBLEM AND DISMISSED ISSUE. SEAT BELT ISSUE INCREASING IN FREQUENCY. DEALER AND FORD CUSTOMER SERVICE SAY SEAT BELT IS NOT UNDER RECALL AND WILL NOT PAY TO REPLACE. THERE IS A 2001 F-150 RECALL FOR THE SAME ISSUE -- SEAT BELT INTERMITTENTLY FAILING, BUT DOES NOT INCLUDE 2002 MODELS. SEVERAL OTHER COMPLAINTS ON THE SAME ISSUE ON THE SAME FORD F-150 2002 MODEL HAVE BEEN DOCUMENTED. THIS IS A SAFETY ISSUE THAT FORD SHOULD HAVE VOLUNTARILY REPAIRED WHEN FIRST DETECTED BY OWNER, NO QUESTIONS ASKED. INSTEAD, FORD CHOSE TO WRITE IT OFF AS NOT DEFECTIVE AND NOW WILL NOT REPLACE AT THEIR EXPENSE. DEFECTIVE SEATBELT PARTS WILL BE REPLACED AT OWNER COST AND PARTS WILL BE KEPT AS EVIDENCE FOR FUTURE REFERENCE. *TR

WHILE AT A STOP LIGHT WAITING TO PROCEED ON THE ARROW, I ACCELERATED AND HEARD VERY LOUD POP AND A VIOLENT SHAKE. PULLED OVER OUT OF TRAFFIC AND CHECK UNDER THE HOOD AND FOUND THAT THE RIGHT REAR SPARK PLUG EJECTED OUT OF HEAD. IT SHOULD BE NOTED THAT THIS THE SECOND TIME FOR THIS TO HAPPEN MY VEHICLE THE FIRST TIME THE HAD 71000 MILES AND NOW. FORD WILL NOT DO ANY THING ABOUT THIS REQUIRING PROBLEM WITH IT'S FORD F-150 5.4 TRITON ENGINE 2002. *TR

I WAS TRAVELING 60 MPH ON THE FREEWAY WHEN A SPARKPLUG WAS EJECTED FROM THE ENGINE, BREAKING THE COIL ATTACHMENT FROM THE ENGINE. I FOUND BOTH THE SPARK PLUG AND THE COIL LYING ON TOP OF THE ENGINE. *TR

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED AND SUDDENLY WITHOUT INTENT THE CRUISE CONTROL FAILED TO OPERATE. IN ADDITION, THE HORN WOULD NOT SOUND UPON ENGAGING. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). A FEW YEARS LATER, THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. ...UPDATE 01/20/12 *BF UPDATED 01/25/12

TL* THE CONTACT OWNED A 2002 FORD F-150. WHILE DRIVING IN REVERSE AT APPROXIMATELY 2 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM UNDERNEATH THE HOOD. THE CONTACT IMMEDIATELY EXITED THE VEHICLE. A POLICE REPORT OF THE INCIDENT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE MASSIVE FLAMES, WHICH EXTENDED 50 FEET INTO THE AIR. THE VEHICLE WAS TOWED TO A SALVAGE FACILITY FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE GEM MODULE FAILED DUE TO A WATER LEAK. THE CONTACT WAS ALSO INFORMED THAT THE MODULE NEEDED TO BE REPLACED AND THE WINDSHIELD NEEDED TO BE RESEALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE NECESSARY PARTS WERE ON BACK ORDER. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) ON NOVEMBER 23, 2011. THE FUEL TANK HAD BEEN LEAKING FUEL EVER SINCE THE REPAIR. THE CONTACT STATED THAT THE LEAK WAS CAUSED BY THE STRAPS BEING TAKEN OFF AND REPLACED. THE CONTACT FELT THAT THE MANUFACTURER SHOULD BE OBLIGATED TO REPAIR THE FUEL TAKE IN ADDITION TO REPAIRING THE FUEL TANK STRAPS. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 130,556.

DRIVING WITH TWO KIDS IN TRUCK HEAR BUMPING SOUND PULL OVER STRAP BROKEN AND GAS COMING OUT OF TANK GET HOME CALL SEABREEZE FORD HES AWARE OF PROBLEM GET IT THEIR SAID GAS TANK STRAP RUSTED TO THE FUEL TANK SO WHEN STRAP BROKE IT RIPPED A HOLE IN FUEL TANK HE ALSO SAID COULD NOT HAVE DONE A REPLACEMENT ON STRAP BECAUSE IT ALREADY BONDED TO TANK RUSTED TOGETHER FORD WILL ONLY PAY FOR STRAPS AT THIS TIME SERVICE MAN EVEN THE SAID FAULTY STRAPS BREAKING RIPPED THE HOLE IN THE TANK LUCKY NO FIRE HOW CAN THEY NOT ACCEPT A CAUSED B BAD STRAPS CAUSED RIPPED HOLE IN GAS TANK. *TR

AGAIN HERE IS VIN # AS APPEAR ON TITLE WILL NOT LET ME ENTER IN BOX AT TOP OF FORM WHY WHY WHY VIN 1 [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL AND REPAIRS *TGW THE CONSUMER STATED HE MADE AN APPOINTMENT AS SUGGESTED BY THE RECALL LETTER TWO WEEKS AGO AND AS OF OCTOBER 7, 2011 THE DEALER INFORMED HIM THE PARTS WERE STILL NOT AVAILABLE. THE CONSUMER ALSO STATED THE INSTRUMENT CLUSTER DID NOT WORK, WHICH MADE IT DIFFICULT TO SEE THE MILEAGE ON THE VEHICLE. THE CONSUMER WAS INFORMED THE ONLY WAY TO FIX THE PROBLEM WAS TO REPLACE THE ENTIRE MODULE AS THE DASH MUST BE TAKEN APART. *JB THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER AFTER WAITING SEVERAL MONTHS FOR THE PARTS AND WAS INFORMED THEY COULD NOT REPLACE THE GAS TANK, BECAUSE IT WAS LEAKING AND IT WAS NOT COVERED UNDER THE RECALL. THE LEAK WAS DUE TO THE FAULTY STRAPS WHERE THE METAL WAS RUBBING ON METAL. UPDATED 12/20/11

I RECEIVED A RECALL ON MY FORD F-150 PICKUP, REPLACE FUEL TANK STRAPS. I CALLED AND MADE A APPOINTMENT. WHEN I GOT TO THE DEALERSHIP, THEY TOOK MY TRUCK TO THE SERVICE DEPARTMENT. THEY INFORMED ME , THEY DIDN'T HAVE THE PARTS TO REPAIR IT. IT WAS UNSAFE TO DRIVE, BUT WANTED ME TO SIGN A WAVER, WHICH WOULD HOLD ME ACCOUNTABLE, IF THE STRAPS BROKE , AND CAUSED AN ACCIDENT.THEY WANTED ME TO DRIVE THE TRUCK HOME!! I HAD TO LEAVE THE TRUCK AT THE DEALERSHIP. I WASN'T GOING TO DRIVE A DANGEROUS TRUCK HOME? THIS IS FRIDAY, THEY WON'T HAVE THE PARTS UNTIL TUESDAY TO FIX IT. WHAT A PAIN!!! THEY WOULDN'T EVEN GIVE ME A RENTAL TO DRIVE, THEY HAD TO DRIVE ME HOME!! *TR

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THE FUEL STRAPS BORE A HOLE IN THE FUEL TANK AND CAUSED THE FUEL TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WOULD REPAIR THE STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) BUT THEY WOULD NOT REPAIR THE HOLE THAT THE STRAP CAUSED IN THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT ADVISED THAT THEY WOULD ONLY REPAIR THE STRAPS UNDER THE RECALL. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 33,278.

I AM REPORTING THIS INCIDENT AS THE PERSON WHO'S CAR WAS AFFECTED BY THE FIRE. I PARKED MY CAR NEXT TO A 2002 FORD F150, AND AFTER BEING HOME FOR ABOUT AN HOUR AND A HALF, A POLICE OFFICER CAME TO MY DOOR AND TOLD ME THAT MY CAR (VW JETTA) WAS INVOLVED IN A CAR FIRE. APPARENTLY THE F150 CAUGHT FIRE AND BURNED MY CAR, A BUSH, AND ANOTHER CAR. THE FIRE MARSHAL ON SCENE EXPLAINED TO ME THAT FORD HAD A RECALL ON MULTIPLE VEHICLES THAT HAD THIS PROBLEM. THE F150 IN QUESTION IS TOTALED AND HAS TO BE TOWED OFF THE PROPERTY. I HAVE SINCE COME INSIDE AND FOUND THE SWITCHFIRES.COM WEBSITE, AND CLICKED ON THE LINK PROVIDED BELOW, WHICH IN TURN HAS LED TO GIVING IN MY INFO, AND DISCUSSING MY DILEMMA. *TR

UPON STARTING THE VEHICLE A SPARK PLUG BLEW OUT OF THE HEAD. 5.4 L TRIRON ENGINE. THREADS IN HEAD DAMAGED BEYOND REPAIR. FUEL VAPORS ESCAPING CYLINDER. SPARK PLUG HAS NEVER BEEN REMOVED/REPLACED TO MY KNOWLEDGE. *TR

LEAF SPRING BRACKETS ATTACHED TO THE FRAME HAVE RUSTED OUT AND HAVE SEPARATED THE LEAF SPRINGS FROM THE FRAME. *TR

FAULTY CRUISE CONTROL SHORTED OUT CAUSING FIRE IN THE ENGINE COMPARTMENT AND DAMAGING SOME WIRES, AIR FILTER HOUSING, FUSE BOX, BRAKE MASTER CYLINDER, HOOD STRUT AND HOOD. *KB

TL* THE CONTACT OWNS A 2002 FORD F-150 XLT. THE CONTACT STATED THAT THE NATURAL FUEL TANK WAS LEAKING. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THE CONTACT THAT THE NATURAL COMPRESSED TANK O-RING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

MY TRUCK WAS PARKED OUTSIDE MY HOUSE AND ALL OF A SUDDEN GOT ON FIRE UNDER THE HOOD FOR NO REASON. *TR

TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE PARKED AND UNOCCUPIED, THE VEHICLE IGNITED IN FLAMES. THE FIRE STARTED UNDER THE HOOD FROM THE DRIVER SIDE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WAS AN UNKNOWN RECALL THAT COULD HAVE BEEN ASSOCIATED WITH THE FAILURE. THE CONTACT STATED THAT THE CAUSE OF THE FIRE WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED WHILE DRIVING THERE WAS A LOUD NOISE IN THE REAR OF THE VEHICLE AND FOUND THAT THE SPARE TIRE SEPARATED FROM THE VEHICLE DUE TO CORRODED CABLE AND CLIP HOLDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WAS 140,000.

ON AUGUST 20, 2011 ON MY WAY HOME, MY SPARE TIRE THAT WAS MOUNTED UNDER TRUCK FELL ONTO ROADWAY. I RECOVERED THE TIRE AND PARTS FROM ROAD AND LOOKED UNDER TRUCK FOR CAUSE. THE CABLE AND CLAMP THAT HOLDS THE SPARE TIRE HAD CORRODED AND BROKEN CAUSING THE TIRE TO FALL TO ROADWAY. *TR

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT SHE NOTICED THAT FUEL WAS LEAKING FROM THE FUEL TANK AFTER RECEIVING THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (COMPONENT: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE, BUT REFUSED TO REPAIR THE FUEL TANK BECAUSE THE RECALL WAS ONLY ADDRESSING FAILURES ASSOCIATED WITH THE FUEL TANK STRAPS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000. THE VIN WAS UNAVAILABLE. UPDATED 10/27/11*BF UPDATED 3/30/12 *CN

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT ALSO STATED THAT HE FUEL TANK WAS LEAKING AS A RESULT OF THE CORRODED STRAPS, BUT THE DEALER WOULD NOT REPLACE THE FUEL TANK BECAUSE IT WAS NOT PART OF THE RECALL. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

MID VEHICLE FRAME LOCATION BRAKE LINE BURST DUE TO RUSTING OUT WHILE BACKING AN RV INTO A CAMPING SITE. LOST ALL BRAKING FLUID AND BRAKES. HAD JUST COMPLETED TRAVELING TWO HOURS ON INTERSTATE HIGHWAYS TOWING A 3,500 LB. TRAILER. I WAS VERY LUCKY THAT FAILURE OCCURRED WHILE BACKING THE TRAILER AT ALMOST NO SPEED AND PARKING BRAKE STOPPED THE TRUCK. DECIDED TO REPORT THIS FAILURE AFTER VEHICLE WAS JUST RECALLED DUE TO RUSTING GAS TANK STRAPS. FRAME OF VEHICLE IS BADLY RUSTING AND FORD MUST DO MORE TO PREVENT FRAME AND UNDERCARRIAGE COMPONENTS FROM RUST OUT DUE TO WINTER DRIVING CONDITIONS..

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE PASSENGER SIDE TIE ROD FRACTURED WHILE DRIVING 70 MPH, CAUSING HIM TO LOSE CONTROL OF HIS VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPAIRED THE INNER PASSENGER TIE ROD. THE CURRENT MILEAGE WAS 127,000. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD F-150 SUPER CAB. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE SMELL OF FUEL EMITTED FROM THE FUEL TANK. THE CONTACT THEN DISCOVERED THERE WAS FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSIS. THE MANUFACTURER WAS CONTACTED MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT THE REPAIR DID NOT INCLUDE THE FUEL TANK ONLY THE STRAPS THAT HELD THE TANK IN PLACE. THE FAILURE MILEAGE WAS 144,000 AND THE CURRENT MILEAGE WAS 145,000. UPDATED 10/18/11*LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY PLACED TEMPORARY STRAPS ON THE VEHICLE UNTIL THE PERMANENT STRAPS BECAME AVAILABLE. THE GAS TANK STRAPS CORRODED AND WEAKENED TO THE POINT WHERE FUEL WAS LEAKING. THE CONSUMER WAS INFORMED THE GAS TANK WAS NOT COVERED IN THE RECALL, BECAUSE IT DID NOT FALL TO THE GROUND. THE CONSUMER STATED THAT SINCE THE GAS TANK AND STRAP WERE MADE FROM DIFFERENT MATERIAL, AND THE SALT CREATED A CHEMICAL REACTION AND DESTROYED THE STRAP AND THE TANK, THE TANK SHOULD BE INCLUDED IN THE RECALL. UPDATED 02/10/12

SPARK PLUG BLOW OUT ON A 2002 F-150 WITH ONLY 47K MILES ON THE TRUCK. THIS TRUCK IS NOT A WORK TRUCK, BUT AN EVERY DAY TRUCK. I DO NOT HAUL A LOT, AND HAVE TREATED THIS TRUCK WITH A LOT OF CARE. IT WILL COST ME $1100 TO GET FIXED. THIS DESIGN FLAW SHOULD OF HAD A RECALL ON IT. *TR