Page 4 of 17 · complaints 151–200 of 821

2002 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Vehicle Speed ControlFire
Filed Apr 16, 2014CA

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BURST INTO FLAMES AFTER THE ALARM SOUNDED. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

Engine
Filed Apr 7, 2014145,000 milesTX

ON MORE THAN ONE OCCASION SPARK PLUG AND COIL FOR #4 CYLINDER HAS BLOWN OUT. FEW TIMES I WAS ABLE TO TIGHTEN DOWN THE PLUG AND REPLACE THE COIL. LAST TIME IT HAPPENED IT MESSED UP THE THREADS. HAD TO BUY A SPECIAL PLUG TO PUT IN ALONG WITH A RETHREAD PART. NOW I CAN NOT EVERY REPLACE THAT SPARK PLUG DO TO HAVING THE THREADING HOUSING. *TR

Vehicle Speed ControlFire
Filed Mar 19, 2014150,000 milesTX

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND NOT OPERATING WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT INDICATED THAT THE VEHICLE WAS DESTROYED AND ONLY THE BED OF VEHICLE REMAINED. NO ADDITIONAL INFORMATION WAS AVAILABLE REGARDING THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.

Seat Belts
Filed Mar 18, 2014131,600 milesOH

TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER'S SIDE SEAT BELT BUCKLE INDEPENDENTLY UNLATCHED. THE BUCKLE WOULD NOT REMAIN CLOSED EVEN AFTER SEVERAL ATTEMPTS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 131,600.

Engine
Filed Feb 19, 201458,730 milesVA

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65-75 MPH, THE ENGINE WOULD HESITATE THEN SURGE FORWARD WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE. THE FAILURE WAS RECURRING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE EGR SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS NOT ALERTED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,730. THE VIN WAS NOT AVAILABLE. . ..UPDATED 03-12-14 *BF

Engine
Filed Jan 27, 2014134,000 milesKY

ENGINE THREW A SPARK PLUG OUT OF THE HOLE, BROKE THE MOUNT FOR THE COIL PACK. THIS IS THE THIRD TIME I HAVE HAD THIS ISSUE. *TR

Service BrakesCrash
Filed Jan 19, 2014226,000 milesOH

FRONT BRAKE CALIPER MOUNTING BRACKET SEIZED ON THE SLIDE BOLTS THAT ALLOW THE BRAKES TO MOVE IN AND OUT WHEN PRESSED AND RELEASED. THE SLIDE BOLTS THAT ALLOW THE CALIPER TO MOVE HAVE SEIZED CAUSING THE VEHICLE TO PULL VERY HARD TO ONE SIDE OF THE ROAD. IN MY CASE I WAS TOWING A 20' COMMERCIAL LANDSCAPE TRAILER EQUIPPED WITH DUAL AXLE TRAILER BRAKES. I APPROACHED A TRAFFIC LIGHT AND PROCEEDED TO MAKE A LEFT TURN GOING A SPEED OF APPROXIMATELY 15 TO 20 MPH WHEN I PRESSED THE BRAKE DURING THE TURN THE TRUCK PULLED EXTREMELY HARD TO THE LEFT RESULTING IN MY TRAILER JACK KNIFING INTO THE LEFT SIDE OF THE TRUCK CAUSING MAJOR DAMAGE TO MY BED AND REAR WHEEL ON MY TRUCK. LATER AFTER INVESTIGATING THE CAUSE OF THE SUDDEN PULL FOUND THAT THE LEFT BRAKE CALIPER MOUNTING BRACKET HAD ONE OF THE BOLTS SEIZED WHILE THE OTHER WAS MOVING PROPERLY ALLOWING THE BRAKE TO MOVE A LITTLE BUT NOT PROPERLY CAUSING THE BRAKE TO DRAG AGAINST THE ROTOR ON THE INNER BRAKE PAD. WHEN THE BRAKE IS PRESSED THE PRESSURE PULLS THE TRUCK TO THE LEFT EXTREMELY HARD. REPLACING THE SLIDE BOLTS AND THE BRAKE CALIPER MOUNTING BRACKET FIXED THIS ISSUE AND I HAVEN'T HAD ANY ISSUES AFTER REPLACEMENT. I KNOW THIS MAY BE A LITTLE HARD TO UNDERSTAND AS MY DESCRIPTION MAY NOT BE THE BEST, BUT THE UPPER BRAKE CALIPER BOLT WAS SEIZED WHILE THE LOWER BOLT WAS MOVING FREELY, WHEN THE BRAKE PEDDLE WAS PRESSED CAUSED THE LEFT BRAKE CALIPER TO GRAB HARDER THAN THE RIGHT SIDE CAUSING THE TRUCK TO PULL EXTREMELY HARD TO THE LEFT. T

Engine
Filed Dec 6, 2013170,000 milesAR

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A BLOWN SPARK PLUG THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 170,000.

Fuel/Propulsion System
Filed Dec 4, 201371,525 milesVA

THE SPARK PLUG BLEW OUT OF THE ENGINE AND CAUSED THE ENGINE TO BECOME DAMAGED. *TR

Seat Belts
Filed Nov 19, 2013GA

I'M JUST DRIVING DOWN THE ROAD AND THE SEATBELT RELEASES ON ITS OWN. *TR

Fuel/Propulsion System
Filed Nov 7, 201366,000 milesVA

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH, THE FUEL TANK SUPPORT STRAPS FAILED AND THE FUEL TANK BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE STRAPS HAD FAILED DUE TO RUST. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V385000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000.

Visibility/Wiper
Filed Nov 5, 2013140,000 milesMN

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.

Engine
Filed Nov 2, 2013170,000 milesSC

#4 SPARK PLUG BLEW OUT OF THE ENGINE. STRIPPING THE THREADS FROM THE BLOCK. *TR

Engine
Filed Oct 1, 2013252,000 milesFL

I WAS DRIVING ABOUT 60 MPH ON A COUNTY ROAD WHEN THE NUMBER 3 SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. I WAS ABLE TO STOP SAFELY, BUT THE INCIDENT SCARED MY 5 YEAR OLD DAUGHTER. BECAUSE OF THE PLUG BLOWING OUT ME AND MY DAUGHTER WERE STUCK ON THE SIDE OF THE ROAD FOR ABOUT AN HOUR IN THE FLORIDA SUN WAITING ON SOMEONE TO COME AND GET US AND THE TRUCK. I CALLED AROUND AND SEVERAL REPAIR SHOPS STATED IT WOULD COST ME BETWEEN $700 AND A $1000. AFTER DOING EXTENSIVE RESEARCH ONLINE I DISCOVERED THIS IS A MAJOR PROBLEM FOR THE 5.4 TRITON ENGINE. I CALLED FORD AND THEY SAID THE REPAIR COST WOULD BE ON ME TO FIX. I FEEL THAT THERE NEEDS TO BE A RECALL BECAUSE OF THIS DEFECT IN THE CYLINDER HEAD. *TR

Structure › Body
Filed Sep 24, 201382,000 milesOH

I HAVE A 2002 F 150 AND THE BED SUPPORT RAILS AND BED FLOOR ARE COMPLETELY RUSTED AWAY AS WELL AS THE FRAME RAILS. I AM AFRAID THE BED WILL COME OFF AT HIGHWAY SPEED AND CAUSE A WRECK. FORD HAS GOT TO KNOW THERE IS A PROBLEM WHY ARE THEY NOT ADDRESSING IT? I KNOW SEVERAL PEOPLE WITH THE SAME STYLE TRUCK WITH THE SAME PROBLEM, I BOUGHT A PICKUP TRUCK TO USE AS A TRUCK AND NOW I AM AFRAID TO BECAUSE WHO KNOWS WHAT WILL FALL OFF THE TRUCK DUE TO ALL OF THE RUST. TOYOTA HAD A MAJOR RECALL BECAUSE OF THIS SAME ISSUE, WHY DOES THE GOVERNMENT NOT MAKE FORD DO THE SAME THING??? I HAVE HAD PICKUPS IN THE PAST THAT WERE A LOT OLDER THAT DID NOT RUST LIKE THIS. MAKE FORD FIX THE PROBLEM BEFORE A BED FLIES OFF AND CAUSES AT MINIMUM A WRECK AT WORST A DEATH. *JS

Engine
Filed Sep 19, 2013106,800 milesMI

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT HE HEARD A LOUD BANGING NOISE COMING FROM UNDER THE HOOD. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE SPARK PLUG HAD BECOME LOOSE AND HAD EJECTED FROM THE CYLINDER HEAD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 106,800. ...UPDATED 11-12-13 *BF ACCORDING TO THE INVOICE, THE #2 SPARK PLUG BLEW OUT OF THE HEAD. THE VEHICLE WAS REPAIRED. UPDATED 11/19/13

Visibility › Power Window Devices and Controls
Filed Sep 2, 201368,000 milesMO

I HAVE ALREADY REPLACED 2 WINDOW REGULATORS FRONT AND BACK PASSENGER NOW MY FRONT DRIVER IS ABOUT TO GO OUT EACH TIME IT COST ALMOST $300.00 TO FIX IT. I CANNOT AFFORD THIS AND FEEL IT IS A FORD PROBLEM OF DEFECTS. AND SHOULD BE PAID AT THEIR EXPENSE. AS I SEEN MANY COMPLAINTS FROM FORD CUSTOMERS OF THIS PROBLEM. PLEASE HELP FORD CUSTOMER RESOLVE AND FIX THIS. THANKS [XXXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel/Propulsion System
Filed Aug 29, 2013156,000 milesNH

FUEL TANK STRAPS RUSTED THRU THE GAS TANK, FORD REPLACED THE STRAPS, BUT WOULD NOT COVER THE GAS TANK. THE FRAME, ROCKER PANELS, CAB & BED ARE RUSTED THRU, WILL NOT PASS INSPECTION AGAIN.

Vehicle Speed Control
Filed Aug 26, 201372,899 milesCA

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, HE ATTEMPTED TO INCREASE SPEED VIA THE CRUISE CONTROL STEERING WHEEL CONTROLS. AFTER REACHING THE TARGET SPEED, THE VEHICLE CONTINUED TO ACCELERATE AND THE CRUISE CONTROL FAILED TO DEACTIVATE. THE CONTACT SHUT OFF THE VEHICLE TO REGAIN CONTROL. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 72,899.

Engine
Filed Jul 26, 201364,000 milesCO

AFTER STARTING ENGINE, SPARK PLUG #2 BLEW OUT OF CYLINDER HEAD. DAMAGING COIL WITH A LOAD EXPLOSION! *TR

Electrical SystemFire
Filed Jul 16, 2013178,000 milesFL

THE TRUCK WAS PARKED IN THE DRIVEWAY AND CAUGHT FIRE AND WAS TOTALED. *TR

Engine
Filed Jul 14, 2013118,000 milesWI

SPARK PLUG EJECTION WHEN ACCELERATING FROM A STOP. THIS IS THE 3RD (THIRD) PLUG THAT HAS BLOWN OUT IN THE PAST YEAR. THIS IS THE FOURTH REPAIR DUE TO THE FIRST REPAIR USING A "REPAIR KIT" THAT THE LOCAL DEALERSHIP RECOMMENDED TO THE MECHANIC. THIS REPAIR KIT AND COIL PACK BECAME OVERHEATED AND BLEW OUR AFTER ABOUT 2 MONTHS OF RUN TIME. IT SOUNDS LIKE THE THIN ALUMINUM HEADS IS THE SOURCE OF THIS PROBLEM. IS THERE ANY RECALL OR CONCERNS FROM FORD ON THIS PROBLEM. I DO NOT THINK I AM ALONE WITH THIS SITUATION. *TR

Suspension
Filed May 7, 2013146,000 milesCT

THE REAR PORTION OF THE FRAME IS ROTTEN TO THE POINT THAT THE LET SPRINGS HANGERS ARE READY TO BREAK OFF THE FRAME AND THE SPARE TIRE HOLDER IS ALSO READY TO FALL OFF. I JUST REPLACED THE REAR SPRING SHACKLES DUE TO THE WERE ALSO ROTTEN AND BROKE. THE GAS TANK STRAPS WERE ALSO A PROBLEM DUE TO RUST BUT FORD THOUGH ENOUGH OF THE PROBLEM THERE WAS A RECALL ON THAT, TOYOTA HAD A PROBLEM WITH RUSTED FRAMES AND DID A MASSIVE RECALL ON THAT ISSUE. WHY HASN'T FORD DONE THE SAME THING? THE FRAME SHOULD BE THE LAST THING ONE NEEDS TO WORRY ABOUT WITH ANY VEHICLE. THE TRUCK CURRENTLY HAS 146000 MILES AND NOW WE NEED TO FIGURE OUT WHAT THE NEXT MOVE WILL BE WITH THIS VEHICLE. REPAIR IT, JUNK IT OR TRADE IT ????? *TR

Engine
Filed Apr 23, 2013149,500 milesTX

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE HEARD A LOUD NOISE AS THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS SHUT OFF AND RESTARTED HOWEVER, THE ENGINE ROARED ABNORMALLY LOUD AND EXHIBITED A REDUCTION IN ENGINE POWER. THE CONTACT FOUND A SPARK PLUG SITTING ON TOP OF THE ENGINE, WHICH APPEARED TO HAVE BEEN EJECTED FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NO ASSISTANCE WOULD BE OFFERED. THE FAILURE AND CURRENT MILEAGE WAS 149,500.

Engine
Filed Apr 22, 201387,750 milesMO

WHILE DRIVING ON MO HWY 150, I HEARD A LOUD POPPING NOISE COMING FROM THE ENGINE COMPARTMENT. I IMMEDIATELY PULLED MY 2002 FORD F-150 KING RANCH 4WD, TO THE SIDE OF THE ROAD AND TURNED OFF THE MOTOR. UPON OPENING THE HOOD I DISCOVERED THE #3 ENGINE CYLINDER SPARKPLUG WAS GONE! AFTER TOWING THE VEHICLE HOME I CONTACTED MY FORD DEALER TO HAVE THE MOTOR FIXED. THE REPAIR BILL WAS $865.00. I WENT ON THE WWW AND DISCOVERED THAT THE FORD MOTORS ARE NOTORIOUS FOR THIS PROBLEM. FURTHER, IF THE PLUG WOULD HAVE STRUCK THE FUEL LINE JUST ABOVE, A FIRE MIGHT HAVE ENGULFED THE VEHICLE. I FEEL THE FORD MOTOR COMPANY SHOULD RECALL ALL THE VEHICLES WITH THIS 5.4 MOTOR AND REPLACE ALL PARTS EFFECTED BY THIS PROBLEM. *TR

Engine
Filed Apr 16, 2013100,000 milesMN

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SHOOK AND WOBBLED VIOLENTLY THEN FUEL SPEWED FROM THE ENGINE. THE FAILURE RECURRED NUMEROUS TIMES OVER THE COURSE OF FIVE YEARS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE SPARK PLUG COILS WERE REPLACED. THE FAILURE RECURRED EACH TIME. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE 226,330.

Fuel/Propulsion System
Filed Apr 9, 2013220,000 milesIL

THE VEHICLE WAS TRAVELING AT HIGHWAY SPEEDS WHEN THE GAS TANK FELL OUT. THE TANK STRAPS HAD RUSTED THROUGH DROPPING THE TANK. THE TANK CUT OPEN FROM SKIDDING ON AN INTERSTATE EXPRESSWAY RELEASING 23 GALLONS OF FUEL. FORD DEALERSHIP INSPECTED AND SAID THE STRAPS ARE UNDER RECALL AND WILL REPLACE, BUT WILL NOT REPLACE THE TANK. THE TANK IS ONLY DAMAGED DUE TO FAULTY STRAPS WHICH FORD HAS IDENTIFIED AS PROBLEMATIC. THE FAULTY STRAPS BY FORD HAVE RESULTED IN A LARGE FINANCIAL LOSS DUE TO TOW, CLEANUP, GAS LOSS, TIME.... AND FORD ESTIMATES $800 FOR A NEW GAS TANK. THIS IS A SEVERE HAZARD AND THANKFUL NOBODY WAS INJURED. I BELIEVE THE NEXT PERSON MAY NOT BE SO FORTUNATE. *TR

Vehicle Speed ControlFire
Filed Apr 4, 2013175,000 milesGA

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED, IT IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. PRIOR TO THE FAILURE, THERE WAS A BRAKE FLUID LEAKAGE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE CONTACT EXPERIENCED THE SIMILAR CONSEQUENCE AS MENTIONED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

EngineFire
Filed Apr 3, 2013160,000 milesGA

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER DRIVING AND PARKING THE VEHICLE FOR APPROXIMATELY 15 MINUTES, THE CONTACT FOUND THAT THE VEHICLE HAD CAUGHT ON FIRE. PRIOR TO THE INCIDENT THE CONTACT HAD NOTICED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS LATER TOWED BUT WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THEM THAT THERE WERE RECALLS ON THE VEHICLE THAT WERE NEVER SATISFIED, BUT THE CONTACT WAS UNSURE OF WHICH RECALLS WERE OPEN ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 160,000. *TR

Seat Belts
Filed Mar 28, 201386,000 milesCA

THE DRIVER'S SIDE SEAT BELT BUCKLE UNLATCHES SPONTANEOUSLY. THERE ARE MANY COMPLAINTS ON THIS SITE THAT DESCRIBE THE EXACT SAME PROBLEM WITH SEAT BELTS IN THIS TRUCK MODEL. UNBELIEVABLY, FORD WILL NOT REPAIR THIS OBVIOUS SAFETY HAZARD AT IT'S EXPENSE. I BELIEVE THAT THERE SHOULD BE AN OFFICIAL RECALL OF THESE VEHICLES FOR THIS PROBLEM. *TR

Seat Belts
Filed Mar 25, 2013140,018 milesAL

I HAVE JUST PURCHASED THIS USED VEHICLE, AND UPON INITIAL INSPECTION IT WAS IDENTIFIED THAT THERE ARE 2 SEATBELTS IN THE VEHICLE THAT ARE FAULTY AND WILL NEED TO BE REPLACED. THE PREVIOUS OWNER INDICATED THAT THE DRIVER SEATBELT HAD PREVIOUSLY RELEASED DURING NORMAL OPERATION WITHOUT DEPRESSING THE BUTTON ON THE BUCKLE. IN MY INSPECTION, I OBSERVED THAT THE SEATBELT BUCKLE'S BUTTON WOULD NOT IMMEDIATELY RELEASE AFTER BEING PRESSED. IT APPEARS THAT THE SPRING IS TOO WEAK TO FORCE THE BUTTON UP TO ENGAGE THE CLASP IN THE BUCKLE. IN SEARCHING FOR A REPLACEMENT SEATBELT, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM BEING TALKED ABOUT IN DISCUSSION BOARDS ONLINE. IT APPEARS THAT THIS ITEM IS OUT OF WARRANTY. AS I PREPARE TO REPLACE THE BUCKLE, I AM HESITANT TO REPLACE WITH ANOTHER OEM PART SINCE THERE ARE SO MANY PEOPLE DISCUSSING THIS ISSUE ONLINE. I PLAN TO SEARCH FOR AN AFTERMARKET PART, BUT WOULD LIKE TO BETTER UNDERSTAND THIS ISSUE BEFORE MOVING FORWARD. IS FORD AND THE NHTSA AWARE OF THIS ISSUE? WHAT IS THE BEST SOLUTION FOR REPLACING THE FAULTY SEATBELTS IN THIS VEHICLE? *TR

Engine
Filed Mar 22, 2013145,000 milesTX

THE SPARK PLUG STRIPPED THE TREADING ON THE HEAD AN WAS EJECTED FROM THE ENGINE. *TR

Fuel/Propulsion System
Filed Mar 5, 2013150,000 milesNJ

TL* THE CONTACT OWNS A 2003 FORD F150. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE FUEL INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE FAILURE MILEAGE WAS 150,000.

Electrical SystemFire
Filed Feb 25, 2013TN

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE FOR APPROXIMATELY 30 TO 40 MINUTES, A LOUD NOISE WAS HEARD FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE VEHICLE HAD CAUGHT ON FIRE FROM UNDER THE HOOD. THE POLICE AND THE FIRE DEPARTMENT WERE CONTACTED AND A REPORT WAS FILED. THE FIRE DEPARTMENT ADVISED HIM THAT THE FAILURE WAS CAUSED BY AN ELECTRICAL ISSUE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.

Engine
Filed Feb 21, 2013137,000 milesMI

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A LOUD NOISE FROM UNDER THE HOOD. THE CONTACT THEN NOTICED GASOLINE SPRAYING OUT OF THE VEHICLE. AFTER FURTHER INSPECTION, HE NOTICED A SPARK PLUG HAD BLOWN OUT THE HEAD OF THE MOTOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ALUMINUM IN THE BLOCK WAS NOT STRONG ENOUGH TO HOLD THE SPARK PLUG. THE HOLE WAS RE-THREADED AND A SLEEVE WAS PLACED INSIDE. AFTER THE CONTACT DROVE 50 MILES, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DIFFERENT MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 137,000. UPDATED 4/26/13 *CN

Engine
Filed Feb 15, 2013186,498 milesLA

MY 2002 FORD F150 XLT SUP CAB 4WD V8 HAS BEEN ACTING UP FOR A MONTH OR SO IT STARTED BY ACTING LIKE IT HAD A DEAD BATTERY BUT THAT WASN'T IT WE USED 2 NEW BATTERY'S IN IT SO THE LOCAL MECHANIC SHOP SHOWED US HOW TO REMOVE THE HOT POST HAVE THE TRUCK TURNED ON BUT NOT CRANKED AND WHEN YOU REPLACE THE HOT POST WATCH FOR THE RPM TO RACE TO THE HIGHEST THEN BACK DOWN TO 0 THEN CRANK IT THIS IS A TWO MAN JOB BY THE WAY AND IT WORKED THEN IT JUST STOPPED NEEDING TO BE DONE AND HAS BEEN RUNNING FINE I DROVE IT ON TUESDAY NO PROBLEMS AND TODAY FRIDAY SOMEONE CAME INSIDE AND TOLD ME THE TRUCK WAS CRANKING ON ITS OWN I HAD THE ONLY SET OF KEYS IN MY POCKET SO I THOUGHT IMPOSSIBLE WELL I WENT TO CHECK AND SURE ENOUGH IT WAS TRYING TO START ON ITS OWN I GOT INTO THE TRUCK AND TRIED TO CRANK IT BUT IT WOULDN'T START ON MY 3RD TRY IT TURNED OVER BUT SOUNDED LIKE THE STARTER WAS BANGING INTO SOMETHING AND NOW THAT I HAVE READ MULTIPLE CASES WHERE PEOPLES TRUCK HAS CAUGHT ON FIRE WHILE NO ONE WAS IN IT AND IT HAD NOT BEEN DRIVEN IN A FEW DAYS I WONDER IF THERE TRUCK HAD TRIED TO START ON ITS OWN AND THEY JUST DIDN'T KNOW IT IM GOING TO CALL FORD MOTOR COMPANY TOMORROW BUT THE PEOPLE WHOSE TRUCKS CAUGHT ON FIRE GOT NO HELP FROM THEM IM HOPING THEY WILL HELP ME BEFORE MY TRUCK CATCHES ON FIRE ITS UNDRIVEABLE AT THIS POINT BUT A FIRE WOULD NOT ONLY DESTROY ANY CHANCE OF FIXING IT BUT THE DAMAGE THE TRUCK COULD CAUSE TO OTHER THINGS OR PEOPLE AROUND IT WOULD BE IRREVERSIBLE HAS ANYONE ELSE HAD T

Engine
Filed Feb 15, 201385,000 milesKY

WHILE DRIVING DOWN THE ROAD, SPARK PLUG BLEW OUT OF CYLINDER HEAD. ORIGINAL PLUGS IN ENGINE SO NOT A QUESTION OF IMPROPER TORQUE AS FORD CONTENDS. FORD EVEN HAS A NAME FOR THE ISSUE = "SPARK PLUG EJECTION". IMPROPER DESIGN CAUSED IMMEDIATE LOSS OF POWER IN TRAFFIC ON HIGHWAY DURING RUSH HOUR. HAD TO COAST TO SIDE OF ROAD. POTENTIAL FOR FIRE DUE TO UNBURNED FUEL VAPORS ESCAPING CYLINDER BORE INTO ENGINE COMPARTMENT WHICH NOW HAD SPARK COIL EXPOSED DUE TO FAILURE. *TR

Engine
Filed Feb 13, 2013110,000 milesKS

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD POPPING SOUND AND THE VEHICLE DECELERATED. AFTER INSPECTION, HE NOTICED THAT THE SPARK PLUG EJECTED FROM THE CYLINDER HEAD, DAMAGING THE IGNITION COIL. THE FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 185,190.

Seat Belts
Filed Jan 31, 201390,000 milesTX

DRIVER SIDE FRONT SEAT BELT UNLATCHED WITHOUT DEPRESSING BUTTON. USUALLY I TURN MALE END OVER TO AVOID. PROBLEM. HAS BEEN OCCURRING SINCE 2009 90000 MI. *TR

Seat Belts
Filed Dec 15, 201288,000 milesCA

DRIVERSIDE FRONT SEAT BELT WILL NOT STAY LATCHED. COMES APART DURING DRIVING *TR

Engine
Filed Dec 4, 2012138,000 milesNY

WHILE DRIVING 60 MPH I HEARD A LOUD POP FOLLOWED BY DECELERATION AND ENGINE MISFIRE. EXAMINED ENGINE COMPARTMENT AND OBSERVED COMPRESSION AIR FROM #4 SPARK PLUG. OVERHEAD COIL BROKE OFF AND STILL ATTACHED TO #4 SPARK PLUG. GAS FUMES AND STILL SPARKING PLUG WAS A DISASTER WAITING TO HAPPEN SO I HAD THE TRUCK TOWED 150.00. AND 300.00 REPAIR TO RETHREAD CYLINDER HEAD. MECHANIC SAID IT WAS ORIGINAL SPARKPLUGS AND EXAMINED ALL REMAINING PLUGS. # 1 PLUG SEATING WAS DAMAGED UPON INSPECTION AND APPEARED THAT IT WAS ABOUT TO POP OUT ALSO. *TR

Engine
Filed Nov 30, 201282,823 milesMO

THE #3 PLUG ON THE PASSENGER SIDE TOWARDS THE REAR BLEW OUT OF THE ENGINE. THE ENGINE HAS NEVER HAD THE PLUGS REPLACED. I PURCHASED THE TRUCK NEW FROM FORD IN APRIL 2002. THE TRUCK HAS THE FORD 5.4 TRITON. THE PLUG HAS ALL OF ITS THREADS THE HEAD HAS NO THREADS. THE COIL WAS ALSO DAMAGED WHEN THE PLUG BLEW OUT OF THE HEAD. *TR

Steering
Filed Sep 4, 2012127,312 milesWI

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME LOOSE. THE STEERING BOX THEN ABNORMALLY MOVED BACK AND FORTH. THE CONTACT NOTICED THAT THREE BOLTS THAT HELD THE STEERING GEAR TO THE FRAME WERE FRACTURED. THE HEAD OF THE BOLTS SNAPPED AND ONE SIDE OF THE BOLTS APPEARED TO BE CORRODED. THE VEHICLE WAS NOT TAKEN TO A REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 127,312. ..UPDATED 10/03/12 *BF

Service Brakes
Filed Aug 23, 2012160,000 milesMO

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT EVERY TIME THE BRAKES WERE ENGAGED THE PEDAL WOULD ABNORMALLY RELEASE INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 161,000. ....UPDATED 10/11/12 *BF

Service Brakes
Filed Aug 6, 2012133,346 milesPA

I WAS DRIVING ABOUT 35 MPH AND WAS COMING UP ON A STOPLIGHT. APPLIED THE BRAKE AND MY BRAKES FAILED CAUSING ME TO RUN THE REDLIGHT. PULLED OFF TO SIDE OF THE ROAD . THE TRUCK WAS LEAKING BRAKE FLUID AT THE MID FRAME ON THE PASSENGER SIDE. LUCKY TO NOT HAVE HAD AN ACCIDENT OR KILL SOMEONE. *TR

Engine
Filed Jul 30, 2012180,000 milesMN

EXHAUST CLAMP THAT HOLDS EXHAUST DAMPER OR COUNTER WEIGHT FELL OFF ( BECAUSE OF RUSTED EXHAUST CLAMP ) WHILE DRIVING AT 50 MILES PER HOUR. ITS QUITE HEAVY AND WAS BOUNCING ON ROAD BEHIND ME ALMOST HITTING MOTORCYCLE FOLLOWING ME. I FOUND MY EXHAUST DAMPER ON SIDE OF ROAD, IF NEEDED FOR INVESTIGATION. *TR

Seat Belts
Filed Jul 25, 2012110,000 milesMA

SEAT BELT BUCKLE - RECEIVER END INTERMITTENTLY RELEASES WHILE VEHICLE IS IN MOTION, WHEN COMING TO A SHORT STOP, OR MAKING A HARD RIGHT OR LEFT TURN. I CHECK EVERY TIME I AM IN VEHICLE THAT MY SEAT BELT IS SECURELY FASTENED AND IT IS, BUT I CAN BE DRIVING ALONG AND I HEAR A "CLICK" AND IT HAS RELEASED ON IT'S OWN. NOTHING IS PRESSING ON THE RED RELEASE BUTTON AND AREA IS KEPT CLEAR FOR THAT REASON. I WAS ON THE HIGHWAY YESTERDAY AND WHILE DRIVING AT HIGHWAY SPEED HAD TO STOP RAPIDLY. THE SEAT BELT BUCKLE RELEASED ON IT'S OWN AND I NEARLY SLAMMED INTO THE STEERING WHEEL. I HAVE SPOKEN TO FORD MOTOR COMPANY WHO STATES THAT THE SEAT BELT BUCKLES HAVE A 50,000 MILE/5 YEAR WARRANTY AND, UNLESS THERE IS A RECALL, THEY WILL NOT COVER THE COST OF REPAIR. I HAVE READ ON FORD TRUCK FORUMS MANY REPORTS OF THIS OCCURRING TO OTHER OWNERS OF THIS YEAR AND MODEL, AND THERE WAS A RECALL ON THE 2001 SEAT BELT BUCKLES BUT NOT ON THE 2002. WHAT WILL IT TAKE FOR THE DOT TO ISSUES A RECALL - EVEN 1 DEATH WOULD BE TOO MANY! MY LOCAL FORD DEALERSHIP TOLD ME THAT IT WOULD COST BETWEEN $150-$200 WITH LABOR TO REPLACE THE PART, BUT IF THE PART IS DEFECTIVE, I DON'T WANT THE SAME THING PUT IN THE VEHICLE! I SEE OTHERS COMPLAIN THAT REPLACEMENT OF THE SAME PART RESULTED IN A REPEAT OF THE PROBLEM. PLEASE DO SOMETHING ABOUT THIS AND MAKE FORD MOTOR COMPANY RECALL THESE DANGEROUS SEAT BELT BUCKLES! *TR

Power Train
Filed Jul 20, 201235,000 milesWA

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED OUT OF NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE CLUTCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

EngineFire
Filed Jun 30, 201297,000 milesCA

ON START UP A SPARKPLUG BLEW OUT OF CYLINDER HEAD .... 3RD PLUG TO BOW OUT IN 8 MONTHS OVER 800.00 PER PLUG TO FIX THEN CAUGHT ON FIRE UNDER HOOD......VERY DANGEROUS TO HAVE HAPPEN MAY CAUSE OUR HOUSE TO BURN DOWN IF IN GARAGE.... I CALLED FORD 4 TIMES NO HELP WHAT SO EVER.....BAD COMPANY .....DO NOT ADVISE ......BAD FORD PRODUCTS....THEY NEED TO DO A CLASS ACTION ON FORD ..... *TR

Engine and Engine Cooling
Filed Jun 26, 2012135,000 milesVA

WHILE DRIVING THE TRUCK ONE OF THE SPARK PLUGS BLEW OUT OF THE ALUMINUM HEAD ON TOP OF THE MOTOR. THIS VEHICLE MALFUNCTION DESTROYED A COIL PACK, SPARK PLUG AND WIRING.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford F-150 → · Every F-150 year → · How the figures are calculated →