DT*: THE CONTACT STATED THE CALIPER BRACKET BOLTS UNSCREWED ON THEIR OWN. THE SERVICE DEALER REPLACED THE BOLTS. ALSO, THE SERPENTINE DRIVE BELT FRACTURED WHILE TRAVELING 50 MPH, AND CAUSED THE ENGINE TO OVERHEAT, AND LOSS OF STEERING CONTROL.
2002 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
ON THURS. 12-07, I WAS DRIVING 40 MPH WHEN I HEARD A LOUD POP, THE TRUCK WAS RUNNING ROUGH AND LOUD. I PULLED OVER, IT BLEW A SPARK PLUG(#4). TOWED IT TO THE DEALERSHIP, WAS TOLD THE HEAD WOULD BE REPLACED, THEN WHEN I RETURNED FOR THE TRUCK WAS TOLD THEY WOULD ONLY REPAIR THE HOLE WITH A HELICOIL, WHICH I FOUND A SERVICE BULLETIN #0214 THAT STATES ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN VEHICLE HAVE BEEN FOUND TO LEAK COOLANT AND/ OR OIL FROM THE CYLINDER HEAD GASKET AREA. THE DEALERSHIP SEEMS TO THINK THIS IS TRIVIAL, AND REFUSES TO REPLACE THE HEAD UNDER WARRANTY. TRUCK IS AN '02 F-150 LIGHTNING. 5.4 MOTOR. *NM
MY HUSBAND WAS DRIVING TO WORK AND HEARD A LOUD POP. HIS TRUCK WAS TOWED TO A FORD DEALER AND WE WERE TOLD IT WAS THE #3 SPARK PLUG BLEW OUT. WARRANTY COMPANY REFUSES TO FIX IT. I HAVE HAD TO LOSE 2 WEEKS OF WORK SO FAR SO THAT MY HUSBAND CAN GO TO WORK. IT IS COSTING US $2400.00 TO FIX HIS TRUCK. WE HAVE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES. *JB
THE OIL PRESSURE GAUGE ERRATIC AT TIMES, OK ON START UPS. BUT WHILE IN USE IT WOULD DROP TO ZERO AND THE OIL LIGHT WOULD COME ON. IF YOU SHUT VEHICLE OFF AND RESTART OIL GAUGE WOULD GO BACK TO OK. UNTIL YOU START DRIVING. *JB
DROVE MY 2002 F 150 APPROXIMATELY 25 MILES HOME AND PARKED IT. THE TRUCK HAS NEVER GIVEN ME ANY PROBLEMS AND WASN'T MAKING ANY NOISE. ABOUT 30 MINUTES LATER I NOTICED A ORANGE FIRE BALL REALIZING IT WAS MY TRUCK. THE TRUCK WAS FULLY INVOLVED WITHIN MINUTES. THE ENTIRE FRONT END OF THE TRUCK MELTED AWAY. THE DRIVERS SIDE WHEEL, HOOD, AND EVERYTHING CONNECTED TO THE ENGINE BLOCK IS NON EXISTENT. THIS IS IN ADDITION TO THE CAB WHICH THERE IS NOTHING LEFT EITHER. I AM THE SECOND OWNER OF THIS TRUCK, NEVER RECEIVED A RECALL NOTICE IN THE MAIL. IM NOT SURE WHAT CAUSED THE FIRE. FIRE MARSHALL SAID IT STARTED IN THE ENGINE COMPARTMENT. *JB
WIPERS AND RADIO WORK ONLY WHEN IN PARK. LIGHTS REMAIN ON EVEN WHEN IN OFF POSITION. VEHICLE WILL SPORADICALLY NOT START. PROBLEM STARTED IN THE FALL OF 05 AND PERSISTED UNTIL SUMMER 06, AT WHICH TIME ALL SYMPTOMS DISAPPEARED. NOW IN THE FALL OF 06, ALL SYMPTOMS HAVE RETURNED. *JB
ON AUGUST 24, 2006, MY PASSENGER-SIDE, FRONT, LOWER CALIPER MOUNTING BRACKET BOLT BACKED ITSELF OUT. THIS HAPPENED AT A LOWER SPEED (ABOUT 20-25 MPH) AND SO THERE WERE NO INJURIES INVOLVED (ESPECIALLY SINCE I HAD THREE PASSENGERS IN THE VEHICLE). BUT, WHEN THIS HAPPENED IT GOUGED THE INSIDE OF THE WHEEL (A FACTORY WHEEL) AND CAUSED IT TO INSTANTLY DEFLATE THE TIRE AS I CAME TO A STOP. I ENDED UP HAVING TO REPLACE THE WHEEL, THE ROTOR AND THE BRAKE PADS TO FIX THE DAMAGE. ON OCTOBER 18, 2006, WHILE TRAVELING NOTHBOUND ON I-25, JUST NORTH OF EXIT 158, I HEARD A "POPPING" SOUND AND FELT AS IF I HAD RUN OVER A ROCK. I THEN TOOK EXIT 161, AND WHILE TRAVELING ABOUT 25-30 MPH, AND STOPPING, MY FRONT, DRIVER'S-SIDE, TIRE SUDDENLY EXPLODED FROM A HUGE GASH IN THE SIDEWALL. I WAS TOWING A 8'X10' FLATBED TRAILER WITH SOME TOOLS LOADED ON IT. WHEN I WAS ABLE TO GET OUT OF THE TRAFFIC LANES, I REMOVED THE TIRE AND THE ENTIRE WHEEL HAD SPLIT IN TWO. I ALSO DISCOVERED THAT AGAIN, THE LOWER CALIPER MOUNTING BRACKET BOLT HAD BACKED ITSELF OUT. I HAD TO HAVE THE VEHICLE TOWED AND THE TOW TRUCK DRIVER TOLD ME THAT HE KNEW OF THIS HAPPENING TO OTHER PEOPLE AFTER THEY HAD THEIR FORD PICKUP BRAKES WORKED ON. HE SAID THAT IT IS NOT A PROBLEM, THAT HE KNEW OF, WHEN THE VEHICLES COME FROM THE FACTORY, ONLY AFTER THE BRAKES HAVE BEEN WORKED ON. I HAD TO REPLACE THE WHEEL, THE TIRE, THE STEERING KNUCKLE, THE ROTOR AND THE PADS. WE ENDED UP REPLACING THE LOWER BOLTS AND PUTTING LOCKTIGHT ON THE BOLTS (T
DT*: THE CONTACT STATED WHILE ATTEMPTING TO PARK IN A PARKING LOT, ALL STEERING WAS LOST. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TIE ROD.
BACK WINDOW LEAKS AND HAVE BEEN TOLD FORD KNOWS ABOUT IT. BUT YET NO RECALLS ARE ON IT. *NM *AK
I WAS VIEWING PROPERTY IN ANOTHER COUNTY. I LEFT MY WEHICLE PARKED ON A RANCH ROAD IN ORDER TO RIDE WITH THE REALTOR. WHEN I RETURNED TO MY VEHICLE (2002 F150 SUPER CREW) IT WAS ENGULFED IN FLAMES. I HAD A CAMERA BECAUSE I WAS TAKING PICTURES OF THE PROPERTY, SO I HAVE PICTURES OF THE TRUCK ON FIRE AS WELL AS PICTURES AFTER THE FIRE DEPT. PUT OUT THE FIRE. ALL CONTENTS AND THE VEHICLE WERE DESTROYED, BUT THERE WERE NO INJURIES TO ANY PEOPLE OR OTHER PROPERTY. THERE WAS AN OFF DUTY POLICE OFFICER AT THE SITE WHEN I RETURNED, BUT I DIDN'T GET HIS NAME. HE CALLED THE FIRE DEPARTMENT AND TOLD ME THERE WASN'T ANYTHING ELSE I COULD DO. THE REALTOR, A FRIEND, AND I LEFT TO VIEW MORE PROPERTY. WE RETURNED TO TAKE MORE PICTURES AFTER THE FIRE DEPARTMENT HAD LEFT AS WELL.
TRUCK MAKES NOISE AND WILL NOT START THE KEY PAD WILL NOT LET ME IN MY TRUCK AND THE TRUCK ACTS LIKE IT WANTS TO START BUT ANTI THEFT SYSTEM WON'T LET IT START. ARE THERE ANY RECALLS ON THIS PROBLEM. *NM
VEHICLE WAS ALWAYS MAINTAINED CORRECTLY, WHILE DRIVING AT APPROXIMATELY 25-30 MILES PER HOUR, THERE WAS A SUDDEN POPPING NOISE, VEHICLE LOST POWER WHICH STARTLED THE DRIVER AND CAUSED THE VEHICLE TO CRASH OFF THE ROAD. VEHICLE WAS RETURNED TO THE ROAD AND BROUGHT TO A PARKING LOT. NEXT DAY THE VEHICLE WAS TOWED TO MECHANIC AND IT WAS DISCOVERED THAT THE SPARK PLUG WAS BLOWN FROM THE ALUMINUM HEAD. MECHANIC TAPPED THE HEAD AND OWNER WAS FORCED TO SPEND $600 DOLLARS, OR REPLACE ENTIRE HEAD FOR $3500. MINOR VEHICLE DAMAGE DUE TO ACCIDENT, IF THIS OCCURRED AT HIGHER SPEED UNKNOWN WHAT COULD HAVE HAPPENED. PREGNANT WOMAN IN THE VEHICLE WHO WAS EXTREMELY SCARED DUE TO NOISES AND EXHAUST BLOWING INTO CABIN OF 02 F150 V8. *NM
CONSUMER COMPLAINT CONCERNING 2002 F150 SUPERCREW BRAKE PEDAL BENT CAUSING THE CONSUMER TO NOT FULLY STOP. *TS ***NAR**** THE CONSUMER WAS INVOLVED IN AN ACCIDENT AS A RESULT OF NOT BEING ABLE TO STOP THE VEHICLE. (LAWYER ON BEHALF OF CONSUMER) *JB
2002 FORD F-150 BRAKE PADS AND ROTORS WERE REPLACED WITH LESS THAN 23,000 MILES ON THE VEHICLE. THE ROTORS WERE TOO WORN TO BE TURNED. *KB *NM
THE TRUCK WAS DRIVEN BACK FROM THE STORE, A DISTANCE OF A FEW MILES, THEN PARKED IN MY DRIVEWAY. APPRXIMATELY 30 MINUTES LATER I HEAD WHAT SOUNDED LIKE A COMPRESSOR RUNNING OUT IN THE STREET. WENT OUT INTO THE DRIVEWAY AND FOUND THE STARTER WAS TURNING OVER THE ENGINE. THE TRUCK HAD BEEN TURNED OFF WHEN PARKED AND THE KEY WAS REMOVED. WENT BACK INSIDE GOT THE KEY, AND TURNED THE IGNITION SWITCH TO THE "RUN" POSITION. TRUCK STARTED AND RAN. TURNED OFF IGNITION AND REMOVED KEY, BUT THE STARTER CONTINUED TO TURN ENGINE. DID THIS SEVERAL TIMES BEFORE LETTING THE ENGINE RUN FOR APPROXIMATELY 5 MINUTES, THEN FINALLY WAS ABLE TO TURN OFF IGNITION AND STARTER DID NOT CRANK THE ENGINE. NEXT MORNING TRUCK WOULD NOT START. TRUCK WAS TOWED AND HAD TO HAVE STARTER REPLACED BECAUSE IT HAD BURNED OUT. THE TRUCK HAS ONLY 15,000 MILES. CALLED LOCAL FORD SERVICE DEPARTMENT WHERE TRUCK WAS PURCHASED AND THEY SAID THEY WERE UNAWARE OF ANY PROBLEMS WITH STARTERS. OBVIOUSLY THERE IS A PROBLEM WITH STARTER ENGAGING BY ITSELF.
MANUAL CLUTCH MALFUNCTIONED INCLUDING REMAINING DISENGAGED (IN GEAR) WHILE PEDAL WAS DEPRESSED TO THE FLOOR. SLAVE CYLINDER FAILED AND LEAKED FLUID NECESSITATING REPLACEMENT. OCCURRED AT <45000 MILES AND IS IDENTICAL TO THE FAIL MECHANISM EXHIBITED ON NEIGHBORS 2001 F150 4.6 AT 39000 MILES. *JB
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH, A BURNT SMELL WAS NOTICED. UPON INSPECTION, A RED WIRE UNDER THE DRIVER SEAT WAS ON FIRE. ALSO, THE ELECTRICAL WIRING HARNESS FOR THE POWER SEATS AND SEAT HEATER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE WIRES RUBBING AGAINST THE SEAT FRAME CAUSED THE FIRE. THE DEALER REPLACED THE 3 WIRING HARNESSES CONNECTED FROM THE DASH TO ALL SEATS IN THE VEHICLE. THE MANUFACTURER WAS ALERTED AND DENIED THE CLAIM.
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON THE HIGHWAY IN STOP AND GO TRAFFIC, THE VEHICLE STRUCK ANOTHER VEHICLE IN THE REAR AND THE AIRBAGS DID NOT DEPLOY. THE CONTACT WAS WEARING A SEAT BELT AND NO INJURIES WERE SUSTAINED. THERE WAS EXTENSIVE DAMAGE TO FRONT OF THE VEHICLE; THE INSURANCE ADJUSTOR DEEMED THE VEHICLE A TOTAL LOSS. THE POLICE WAS ALERTED AND A REPORT WAS TAKEN. A MANUFACTURING REPRESENTATIVE INSPECTED THE VEHICLE AND DETERMINED THE AIRBAGS SHOULD HAVE NOT DEPLOYED DUE TO THE IMPACT AND NO DEFECT WAS FOUND. THE MANUFACTURER WAS ALERTED.
I OWN A 2002 FORD F-150 SUPERCREW 4X4 PICKUP WITH 5.4L V8 GAS ENGINE AND AOD AUTOMATIC TRANSMISSION. AT 48,500 MILES ON THE VEHICLE THE OD ON/OFF SWITCH WOULD NOT STAY ENGAGED AND WAS FLASHING INTERMITTENTLY I TOOK THE TRUCK TO A LOCAL TRANSMISSION SHOP WHO SHOWED ME METAL SHAVINGS IN THE TRANSMISSION PAN AND WAS TOLD THE TORQUE CONVERTER MUST BE REPLACED AND THE TRANSMISSION MUST BE REBUILT. I AGREED TO THE WORK BECAUSE I NEED A DEPENDABLE VEHICLE. I HAVE NEVER ABUSED THE TRUCK IN ANY WAY AND DO NOT HAUL ANY TYPE OF TRAILERS WITH THE VEHICLE. *NM
DT*: THE CONTACT STATED THE POWER WINDOWS, HORN AND TURN SIGNALS FAILED INTERMITTENTLY. THE FUSES WERE REPLACED BY THE CONTACT AND THE WINDOWS, HORN AND TURN SIGNALS RESUMED PROPER FUNCTION. WHEN THE IGNITION WAS ENGAGED, SMOKE EMITTED FROM UNDER THE DASH BOARD AND FROM UNDER THE HOOD. A SERVICE DEALER INSPECTED THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED.
THE BRAKE PEDAL STOPPED MOVING WHEN ACTUATING THE ADJUSTABLE PEDALS. THE ACCELERATOR PEDAL MOVES SO THERE IS NO STEP OVER HEIGHT DIFFERENCE BETWEEN THE PEDALS. WITH THE PEDALS BEING AT THE SAME HEIGHT POSITION THERE IS NO WAY TO DIFFERENTIATE BETWEEN THEM OR STEP ON BOTH AT SAME TIME. *JB
MY 2002 FORD F150 HARLEY DAVIDSON PICKUP TRUCK EJECTED A SPARK PLUG WHILE DRIVING ON THE HIGHWAY . THIS IS THE THIRD INCIDENT OF FAILURE AND AM CONCERNED FOR MY SAFETY AS THE TRUCK LOOSES POWER WHILE AT HIGHWAY SPEEDS AND COULD CAUSE AN ACCIDENT . IN ADDITION THE FAILING PLUG THIS TIME WAS ONE RIGHT UNDER THE FUEL RAIL AND THE COIL WAS PREVENTED FROM CONTINUING TO PULL OUT BY THE FUEL RAIL ADDING CONCERN THAT IT COULD PUNCTURE AND CAUSE AN ENGINE FIRE .WHEN CONTACTING FORD THEY BASICALLY TOOK MY INFORMATION AND OFFERED NO ASSISTANCE . *NM
I HAVE A F150 2002 FORD PICKUP WITH 55,000 MILES ON IT. MY PARENTS AND I HAD JUST FINISHED LUNCH AND GOT IN MY TRUCK. I TURNED THE KEY AND WE HEARD 2 LOUD POPPING NOISES AND THE MOTOR STARTED RUNNING ROUGH (PULSING). TURNED THE VEHICLE OFF, OPENED THE HOOD ONLY TO DISCOVER THE SPARK PLUG HAD BLOWN OUT OF THE #8 HOLE AND WAS LAYING DOWN IN A CREVICE ON THE ENGINE AND THEN ROLLED OUT OF SIGHT. WE HAD TO CALL A FLATBED TOW TRUCK AND WERE TOWED 82 MILES BACK TO NORTH COUNTRY FORD, COON RAPIDS, MN ON A SATURDAY NIGHT WHERE WE LEFT THE VEHICLE. ON MONDAY MORNING I FOUND OUT TO MY SURPRISE FROM THE SERVICE DEPARTMENT AT NORTH COUNTRY FORD THAT THE EXTENDED WARRANTY I HAVE ON THE TRUCK WOULD NOT COVER THE $2,300 COST. NORTH COUNTRY SENT OUT THE HEAD TO HAVE THE HOLES DRILLED LARGER FOR THE SPARK PLUGS. I HAVE DRIVEN FORD PRODUCTS FOR OVER 45 YEARS BUT THIS WILL BE THE LAST FORD UNLESS FORD OWNS UP TO THIS PROBLEM AND DOES A RECALL AND CREDITS PEOPLE LIKE MYSELF WHO HAVE BEEN INCONVENIENCED. *JB
I RECEIVE STORM DAMAGES TO MY VEHICLE. DURING THE PROCESS OF REPAIRING THE VEHICLE WE SUSTAIN INJURIES FROM THE WINDSHIELD FIBERS AND GLASS, IN THE VENTS WHICH THE REPAIR SHOP SAID THAT THE GLASS IS IMPOSSIBLE TO REMOVE. THE TRUCK HAS A DEFECT IN THE HEAT CONTROL AND THE RADIO PANEL GET EXTREMELY HOT. WE INHALE THE FIBER FROM THE GLASS , IT GOT IN OUR EYES, STINGING AND ITCHING, ETC. I WAS TOLD THAT THIS MAY BE A PRODUCT PROBLEM. *NM
MISSING COTTER PINS ON FRONT END UPPER BALL JOINTS. *JB
THE PASSENGER SEAT BROKE IN MAY 06, BACK OF SEAT WOULD COLLAPSE ON SEAT. TOOK TRUCK TO AUTO SHOP AND WAS TOLD "SEAT/ BACK BAR"? WAS BROKEN. ON 07/08/06 DRIVER SIDE SEAT BROKE, SAME TYPE OF BREAK, BACK OF SEAT LEANS FORWARD ONTO SEAT, WILL NOT CATCH. *JB
ORIGINAL WINDSHIELD SEAL BEGAN LEAKING WATER INSIDE CAB AND INTO DASH COMPARTMENT RESULTING IN ELECTRICAL FAILURE. THE LEAK ORIGINATED IN THE DRIVER SIDE VALLEY ON TOP OF THE CAB OF THE TRUCK. THE VALLEYS ALLOW WATER TO FLOW DIRECTLY TO AND POOL UP AT THE WINDSHIELD WHEN VEHICLE IS PARKED. I REMEDIED THIS BY CAULKING THE AREA TO PREVENT FURTHER WATER DAMAGE. *NM
FORD F-150 BLEW OUT A SPARK PLUG FROM THE HEAD, THIS IS A KNOWN PROBLEM AND HAS HAPPENED TO THOUSANDS OF PEOPLE AND FORD REFUSES TO DO ANYTHING ABOUT IT. AVERAGE COST OF REPAIR TO THE CUSTOMER IS 3500. *JB
AT ABOUT 75K MILES, A VERY FAINT WHINE WAS COMING FROM THE BACK END OF THE VEHICLE, MAINLY AUDIBLE WITH ACCELERATION AND AT SPEEDS OF ABOUT 35 MPH. IT SLOWLY PROGRESSED, WE TOOK IT TO A LOCAL FORD DEALERSHIP AND WAS TOLD THAT THIS IS HAPPENING WITH MANY FORD 150'S WITH THIS YEAR, IT WAS A DEFECT IN THE PARTS (THE MATERIAL IT WAS MADE WITH). WE WERE TOLD TO CONTINUE TO DRIVE IT UNTIL NOISE WAS TOO LOUD. AT 92K MILES, IT WAS A PRETTY LOUD WHINE AT ALL SPEEDS EXCEPT ABOUT 70 MPH, AND THEN PROGRESSED TO A GRINDING NOISE. I JUST TOOK IT INTO THE DEALERSHIP, THEY SAID THE REAR DIFFERENTIAL, PINION AND CARRIAGE GEARS WERE "TORN UP". THEY FOUND A REPLACEMENT AND TOTAL COST IS $1800. AT THIS POINT FORD IS NOT FIXING PART, SINCE THERE IS NO EXTENDED WARRANTY, BUT THIS IS NOT A PART THAT SHOULD BE GOING OUT AT 90K MILES EITHER, AND WITH THE DEALERSHIP SAYING THIS IS HAPPENING OFTEN AND THERE WAS A DEFECT IN THE PART, FORD SHOULD BE RECALLING THIS, OR AT THE VERY LEAST PAYING FOR THE FIX WHEN IT STARTS TO GO BAD. *JB
SINCE PURCHASE OF VEHICLE THREE COILS HAVE GONE BAD AND HAD TO BE REPLACED. I WAS TOLD BY THE MECHANIC AT A FORD DEALERSHIP TO NOT WASH THE MOTOR ON THE VEHICLE. I WAS ALSO TOLD THAT THEY HAVE HAD SEVERAL PROBLEMS WITH THE COIL CONFIGURATION ON ALL FORD, LINCOLN, AND MERCURY VEHICLES SINCE THEY SWITCHED TO INDIVIDUAL COILS FOR EACH CYLINDER. THIS IS VERY EXPENSIVE TO REPLACE AND IT HAS TO BE CHECKED ON THE COMPUTER TO TELL WHICH ONE IS BAD. *JB
I WAS DRIVING DOWN THE ROAD ABOUT 45 MPH, WHEN I HEARD A LOUD NOISE SO I PULLED OVER , FOUND THE PASS SIDE REAR PLUG WAS SHOT OUT OF THE MOTOR AND LAYING ON THE TOP OF THE ENGINE. THE COIL PACK IS CRACKED AND THE MOUNTING BRACKET SNAPPED OFF. I HAVE DONE NOTHING TO FIX THIS YET!YES I HAVE OLD PARTS. *JB
I RECENTLY RESPONDED TO HAVE THE RECALL FOR THE CRUISE CONTROL ON MY 2002 F-150 COMPLETED. SINCE THEN, MY CRUISE CONTROL HAS FAILED TO WORK AND WHEN I HIT THE "ON" BUTTON AND THE "COAST" BUTTON AT THE SAME TIME, MY HORN WILL BLOW. THE DEALER HAS INFORMED ME THAT THERE IS AN $89 DIAGNOSTIC FEE FOR SOMETHING THAT HAS NEVER WORKED SINCE THIS " FACTORY FIX". IT HAD WORKED UP UNTIL I DROVE IT IN THAT DAY. *JB
MY 2002 FORD F150 SVT LIGHTNING EJECTED THE VERY BACK PASSENGER SIDE SPARK PLUG. I WAS IDLING AT A RED LIGHT, A LOUD POP, AND SOMEHOW DROVE THE TRUCK TO THE NEAREST FORD DEALER. (JOE SARTAIN FORD, DECATUR, AL) *NM
I PURCHASED A USED 2002 FORD F150 4X4 FROM THE MANAGER OF A FORD DEALERSHIP. WITHIN 7 MONTHS A SPARK PLUG BLEW, WE DID NOT KNOW IT WAS SUCH A PROBLEM BUT WE REPAIRED IT AND A COUPLE OF MONTHS LATER IT DID IT AGAIN WE REPAIRED IT THINKING MAYBE WE DID NOT REPAIR THE FIRST ONE CORRECTLY. THEN A MONTH LATER IT DID IT AGAIN. I SEARCHED WEB SITES AND SAW IT WAS A GREATER PROBLEM. I TOOK MY TRUCK INTO A FORD DEALERSHIP-(WHICH SAY THEY CAN NOT REALLY SAY WHAT THE PROBLEM IS EXACTLY?) IT COULD BE FROM A BLOWN SPARK PLUG.. BUT REFUSE TO GIVE THAT AS A REASON? I WONDER WHY? SO THEY HAVE QUOTED ME ABOUT $3200.00 IN REPAIRS NOT INCLUDING LABOR, WHICH WILL TAKE IT UP TO ABOUT $5000.00!!! I CAN NOT AFFORD THIS AS IT TOOK EVERYTHING FOR ME TO PAY FOR THIS TRUCK, WHICH I FEEL WAS SOLD TO ME BY THE DEALERSHIP AND EVEN THE PREVIOUS OWNER OF THE TRUCK THAT KNEW OF A PROBLEM AND DID NOT DISCLOSE IT TO ME. SO MY TRUCK WILL SIT UNTIL I DECIDE WHAT TO DO, AS I MAKE MONTHLY CAR AND INSURANCE PAYMENTS ON IT. *NM
WHILE DRIVING DOWN THE STREET, AT A SLOW RATE OF SPEED, AND MAKING A SLIGHT TURN TO THE LEFT, THE TIE-ROD END ON THE DRIVER'S SIDE BROKE OFF AND JAMMED INTO THE WHEEL. THE TIE-ROD GOUGED THE INSIDE OF THE ALUMINUM AND PUNCTURED THROUGH THE WHEEL. I WAS ABLE TO BRING THE TRUCK TO A STOP IN THE MIDDLE OF THE STREET. BOTH THE INNER AND OUTER TIE-RODS ON THE DRIVES SIDE WHERE REPLACED. THE ALUMINUM WHEEL ALSO NEEDS TO BE REPLACED AS IT IS SCORED AND WILL NOT HOLD AIR. *NM
ON TWO OCCASIONS WITHIN THE LAST YEAR, MY FORD F-150 WITH A TRITON 4.6 LITER V8 ENGINE HAS "BLOWN A SPARK PLUG" CAUSING A SUBSTANTIAL LOSS FINANCIALLY AND TRANSPORTATION WISE. I CAME TO FIND OUT THAT THIS IS A PREVALENT ISSUE WITH FORD F-150 TRITON ENGINES AND I ASK THAT A FORMAL INVESTIGATION, RECALL AND, IF POSSIBLE, COMPENSATION BE AWARDED TO ME AND OTHERS HAVING SUFFERED THE SAME FATE. THE MOST RECENT CASE OCCURRED ON SATURDAY NIGHT APRIL 1, 2006 WHEN RETURNING FROM A FAMILY WEDDING. *NM
2002 F-150 HAS HAD THE ALTERNATOR REPLACED 4 TIMES PREVIOUSLY IN THE LAST 2 YEARS. THIS TIME THE GAUGES ALL DROPPED TO NOTHING, JUMPED BACK UP AND TRUCK LOST POWER. WOULD NOT RESTART IMMEDIATELY, WHEN RESTARTED, GAUGES WENT TO FULL POWER, DROPPED TO NOTHING, THEN BOUNCED BACK AND FORTH. WITHIN 20 MILES, BATTERY LEVEL DROPPED TO ALMOST NOTHING. *NM
I BROUGHT THE TRUCK ON JUNE 1, 2004. A FEW MONTHS AFTER I BROUGHT THE TRUCK IT STARTED GIVING ME PROBLEMS. I TRIED TALKING TO THE DEALERSHIP BUT THEY WERE NO HELP AT ALL. I HAVE TRIED TALKING TO THEM PLENTY OF TIMES. I HAVE TOOK MY TRUCK TO AN MECHANIC AN THEY TOLD ME IT WAS A TRANSMISSION PROBLEM . I DON'T KNOW WHAT TO DO THE DEALERSHIP IS NO HELP AT ALL. THEIR WARRANTY POLICY IS A FRAUD THEY DO NOT KEEP UP WITH IT. I AM TIRED OF THIS SITUATION. THAT'S THE REASON I WANT TO CANCEL THE PURCHASE OF THIS CAR. *JB
DT*: THE CONTACT STATED THE DRIVER AND PASSENGER SIDE AIRBAG FAILED TO DEPLOY IN A FRONTAL IMPACT AT 35 TO 40MPH. SEAT BELTS WERE IN USE AND MINOR INJURIES WERE SUSTAINED. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE ACCIDENT. THE VEHICLE HAS BEEN TO THE DEALERSHIP HOWEVER THEY ARE UNABLE TO DETERMINE WHY THE AIRBAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.
FORD 5.4 V-8 TRITON ENGINE SPIT SPARK PLUG MY 2002 FORD F-150 SUPERCREW SPIT OUT THE #3 SPARK PLUG. THE REPAIR WAS $500 TO HAVE THE HEAD RE-THREADED WITH NO GUARANTEE. DEALER ADVISED NEXT TIME THE HEAD WOULD NEED TO BE REPLACED AT A COST OF OVER $3000. *NM
MY HUSBAND WAS DRIVING HIS FORD TRUCK F-150 AND SUDDENLY CRASHED INTO A TREE. HE WAS SERIOUSLY INJURY AND STILL IN THE HOSPITAL HE WAS IN CRITICAL CONDITION FOR TWO DAYS AND HE WILL BE DISABLE FOR THE REST OF HIS LIFE. THE ACCIDENT HAPPENED LAST WEEK ON MARCH 4,2006.*JB
THE 2002 F150 LARIET WAS RUNNING GREAT, HAD NOT HAD ANY PROBLEMS LEADING UP TO THIS INCIDENT. THE NUMBER 7 SPARK PLUG EJECTED FROM THE HEAD, CAUSED LOSS OF POWER OF THE ENGINE, TAKEN TO A FORD DEALER AND THEY ARE TELLING US THEY CAN REPLACE THE HEAD FOR $3300.00 OUR COST. I FEEL THIS IS A DEFECT IN THE HEAD AND FORD SHOULD BE RESPONSIBLE TO REPLACE. *JB
DT*: THE CONTACT STATED WITHOUT WARNING WHILE DRIVING 60MPH THE NUMBER THREE SPARK PLUG CAME OUT OF THE HEAD. THE VEHICLE WAS TOWED HOME. AFTER TALKING TO THE DEALERSHIP, IT WAS DETERMINED THE HEAD WAS NOT ABLE TO HOLD THE SPARK PLUG IN PLACE. THE HEAD, COIL FOR THE SPARK PLUG AND THE GASKETS NEED TO BE REPLACED. NO REPAIRS HAVE BEEN MADE.
2002 FORD F150. *NM
DRIVING ON THE FREEWAY, LOOP 375 EL PASO TEXAS, WE HEARD A LOUD BANG. WE THOUGHT WE HAD A TIRE BLOWOUT. PULLED OVER TO THE SIDE OF THE ROAD TO DISCOVER FOR THE SECOND TIME A SPARK PLUG BLEW OUT OF THE HEAD. *JB
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE ENGINE MADE A POPPING NOISE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND UPON INSPECTION, THE CONTACT FOUND A SPARK PLUG ON THE ENGINE. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE SPARK PLUG BLEW OUT OF THE ENGINE HEAD. A NEW ENGINE HEAD WAS INSTALLED. UPDATED 03/09/06. *JB
CRASH, FRONT IMPACT, 2002 FORD F150 PICK-UP, 4 DOOR, CREW CAB, LARIT. VECHILE WAS TOTAL LOSS. THE AIR BAG DID NOT DEPLOY. THIS WAS THE ONLY ACCIDENT THIS VECHILE WAS INVOLVED IN. INJURIES. *NM
MANUFACTURER USES FAULTY ELECTRONIC COMPONENT IN VEHICLE IGNITION SYSTEM. NO PART OF SYSTEM PROVIDES FOR INDICATION OF POTENTIAL FAILURE OR COMPLETE FAILURE. ONCE PART FAILS, THE VEHICLE EXPERIENCES RANDOM MISFIRING IN CYCLINDER WHICH CAUSES DAMAGE TO SPARK PLUG THREADS OF ALUMINUM CYLINDER HEAD. EVENTUALLY SPARK PLUG IS BLOWN FROM CYCLINDER HEAD RESULTING IN LOSS OF POWER AND FUNCTION. RESULTING DAMAGE TO ALUMINUM CYLINDER HEAD REQUIRES REPLACEMENT AT COST OF @ $3,000. REPLACEMENT PARTS ARE IDENTICAL TO FAILED PARTS AND POTENTIAL REPEAT FAILURES CONTINUE. NO CORRECTIVE ACTION TO PARTS HAS BEEN REPORTED AND NO IMPROVEMENTS TO VEHICLE SENSING SYSTEM HAVE BEEN MADE. FORD MOTOR COMPANY DISCLAIMS ANY RESPONSIBILITY FOR DAMAGES EXCEPT THOSE COVERED UNDER INITIAL VEHICLE WARRANTY OR THOSE COVERED UNDER EXTENDED WARRANTY. IF WARRANTY DOES NOT COVER FAILURE OF ELECTRICAL COMPONENTS THEN FORD MOTOR COMPANY WILL NOT COVER COLLATERAL DAMAGES ( FAILURE OF CYLINDER HEAD SPARK PLUG THREADS). FORD MOTOR COMPANY PUBLISHED INTERNAL TECHNICAL SERVICE BULLETIN TO REPAIR FACILITIES THAT REQUIRES USE OF OSCILLISCOPE TO DETERMINE IF ELECTRICAL PART IS EXPERIENCING PROBLEM. FORD REPAIR FACILITY REFUSED TO RETURN DAMAGED CYLINDER HEAD AND FAULTY COIL-ON-PLUG ASSEMBLY STATING THAT THEY WERE REQUIRED CORE RETURNS. *NM
ON 12-29-2005 HEARD TAPPING NOISE COMING FROM ENGINE OF 2002 FORD F-150 HARLEY DAVIDSON. AFTER ACCELERATING FROM INTERSECTION NEAR HOME, I HEARD A LARGE BANG AND TRUCK LOST POWER. IMMEDIATELY PULLED TRUCK OVER AND HAD IT AAA TOWED TO LOCAL FORD DEALERSHIP. FORD DIAGNOSED THE TRUCK AND ACCORDING TO THE FORD SERVICE ADVISOR, #6 SPARK PLUG BLEW, CAUSING DAMAGE TO LEFT CYLINDER HEAD. APPROXIMATE DAMAGE REPAIR $3800.00. TRUCK ONLY HAD 57,000 MILES. *JB
DT*: THE CONSUMER STATED THE WINDSHIELD WIPERS AND RADIO WORK INTERMITTENTLY. THE DOME LIGHT REMAINED ILLUMINATED. THE WIPERS AND THE RADIO COME ON FOR A FEW MINUTES AND THEN STOP WORKING. THE WINDSHIELD WIPERS COME ON INTERMITTENTLY WITH THE SWITCH IN THE OFF POSITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford F-150 → · Every F-150 year → · How the figures are calculated →