I HAVE A 2002 FORD F-150 SUPERCREW, ABOUT 6 MONTHS AGO MY ELECTRICAL PANEL STARTED HAVING A MIND OF ITS OWN EVERYTIME IT RAINS. MY RADIO, WINDSHIELD WIPERS, BLINKERS, TAIL LIGHTS AND INTERIOR LIGHTS GO OFF AND ON. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS DUE TO THIS PROBLEM NOT BEING ABLE TO SEE BECAUSE OF WINDSHIELD WIPERS NOT WORKING AND ALSO BECAUSE OF BLINKERS NOT WORKING. THE PROBLEM IS GETTING WORSE AND I BELIEVE FORD SHOULD FIX THIS SINCE IT IS DEFINITELY SEVERAL LARGE SAFETY ISSUES. *TR
2002 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE STOPPED AT A TRAFFIC LIGHT, THE BRAKES FAILED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOOR AND APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. HE DISCOVERED BRAKE FLUID LEAKING FROM THE CENTER BETWEEN THE REAR WHEELS. THE VEHICLE WAS TOWED TO THE MECHANIC AND THEY STATED THAT THE EMERGENCY BRAKE CABLE WAS RUBBING AGAINST THE NORMAL BRAKE LINE, CAUSING THE CABLE TO FAIL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER TOOK A COMPLAINT AND FORWARD IT TO THE PROPER OFFICE. THE CURRENT AND FAILURE MILEAGES WERE 148,000. UPDATED 02-14-08. *KB
I WAS RETURNING FROM WORK ON 1/2/08 WHEN MY 2002 FORD F-150 (TRITON 5.4L) BEGAN TO POP AND RUN ROUGH, I SMELLED GASOLINE IN THE CAB OF THE TRUCK AND PULLED RIGHT OVER, UPON LOOKING AT THE ENGINE I NOTICED THE #3 PLUG LYING ON TOP OF THE ENGINE, IT HAD BLOWN OUT. THIS PLUG WAS FACTORY INSTALLED AND HAD NEVER BEEN REMOVED FROM THE ENGINE.*CN
I CURRENTLY OWN A 2002 FORD F-150. AT ABOUT 70,000 MILES A SPARK BLEW OUT ON THE DRIVERS SIDE. THIS WAS THE ORIGINAL PLUG. HAD TO HAVE HELICOIL INSTALLED. PRIOR TO THIS INCIDENT, MY 2001 EXPEDITION HAD THE SAME PROBLEM. THIS WAS ALSO THE ORIGINAL PLUGS, BUT THIS MOTOR ONLY HAD 60,000 MILES. UNFORTUNATELY, THE FORD DEALER I HAD IT TOWED TO WOULD NOT PERFORM HELICOIL, SO I HAD TO REPLACE THE HEAD. THEY SAID FORD DID NOT RECOMMEND HELICOIL. SO I HAVE OWNED 2 FORDS WITHIN 1 YEAR OF EACH OTHER AND BOTH HAVE HAD THE EXACT SAME PROBLEM WITH PLUGS. IT'S APPARENT THAT FORD HAS A DESIGN FLAW. I HEARD FROM A FORD DEALER THAT THE NEWER BODY STYLE OF F-150 HAS HAD A CORRECTION IN THE THREAD DESIGN IN THE HEADS. *TR
11/21/07 TOOK 2002 FORD F150 TO MEINEKE COMPLAINT OF CRUISE CONTROL NOT WORKING. WAS TOLD IT WOULD BE $80 TO DIAGNOSE THE PROBLEM DIDN'T HAVE THE MONEY AT THE TIME SO I DROVE HOME. 11/28/07 6:55 A.M. AWOKE TO NEIGHBORS BEATING ON DOOR BECAUSE F-150 WAS ON FIRE WITNESS SAID SAW FIRE DRIPPING FROM THE FRONT DRIVERS SIDE UNDER THE HOOD. 11/28/07 FIRE DEPARTMENT ADVISED OF RECALL FOR EXACT SAME THING F-150 ENGINE FIRES. 11/28/07 CONTACTED INSURANCE COMPANY TO FIND OUT IT ONLY COVERED THE VEHICLE AND THE LOAN COMPANY. THANK GOD I NEVER GOT INTO AN ACCIDENT. THERE WAS NO PROPERTY DAMAGE OR LIABILITY ON THE VEHICLE THE LOAN COMPANY PLACED IT ON THERE AND I CANCELED MY OTHER BECAUSE I THOUGHT IT WAS CHEAPER INSURANCE.11/28/07 SEARCHED INTERNET FOUND OVER TWO THOUSAND CASES OF SAME EXACT THING PEOPLE AWAKE TO VEHICLE FIRES DUE TO FAULTY CRUISE CONTROL SWITCH. ALL PICTURES MATCHED MY TRUCK EXACTLY WITH THE BURN PATTERN,HAVING THE MOST INTENSE HEAT ON THE FRONT DRIVERS SIDE. ALSO BURNT MY 1997 EXPEDITION ON FIRE. 11/29/07 FIRESIDE AND FORD CAME TO INVESTIGATE , PAUL A REPRESENTATIVE FOR BOTH CONFIRMED THAT IT WAS IN FACT DUE TO THIS FAULTY SWITCH.11/29/07 FILED A CLAIM WITH FORD THEY ARE UNABLE TO HELP IT IS A LEGAL MATTER BUT LOGGED MY COMPLAINT.11/30/07 WENT TO POWER FORD BY MY HOUSE AND ASKED FOR HELP GREG MAU, MANAGER SAYS "THERE IS AN ACTIVE RECALL FOR YOUR VEHICLE", "FORD NEEDS TO STEP UP TO THE PLATE AND HELP YOU OUT" "HIRE AN ATTORNEY" "I'M SORRY I CAN'T HELP YOU". 11/30/07 LET
F150 FORD PICK-UP STARTED ON FIRE IN ATTACHED GARAGE. TOTALED PICK-UP TRUCK AND DID EXTENSIVE DAMAGE TO GARAGE AND SMOKE DAMAGE TO HOME. *TR
WHILE DRIVING AT APPROXIMATELY 55 MPH, THE 2002 FORD F150 POWER ADJUSTABLE FOOT PEDALS ( GAS AND BRAKE) RANDOMLY ENGAGED CAUSING THE VEHICLE TO INSTANTLY INCREASE SPEED. A NEW BRAKE PEDAL ASSEMBLY #3L3Z*2455*BA WAS INSTALLED TO CORRECT THE FAILURE. *TR
VEHICLE POPPED OUT A SPARK PLUG FROM THE #7 CYLINDER UPON STARTING VEHICLE. SPARK PLUG WAS FOUND ON THE INTAKE MANIFOLD, COIL STILL PROVIDING SPARK. UNBRUNT FUEL MIXTURE WAS BEING VENTED FROM THE CYLINDER INTO THE ENGINE COMPARTMENT. I AM CONCERNED ABOUT FIRE HAZARD. *TR
TL*THE CONTACT OWNS AN EDDIE BAUER 22-627 MTT (NA) CHILD SEAT. THE CONTACT STATED THAT THE HANDLE ON THE SEAT WAS TOO LOOSE AND FELT UNSAFE. THERE WERE NO RECALLS ON THE CHILD SEAT. THE PURCHASE DATE WAS UNKNOWN. UPDATED 3/5/08 *CN UPDATED 03/05/08 *TR
WE HAVE BEEN HEARING A CLICKING OR TAPPING SOUND FROM THE 2002 F150 PICKUP FOR ABOUT A MONTH. AFTER TWO COMPLETE INSPECTIONS OF THE SUSPENSION AND STEERING WE DID NOT FIND ANY PROBLEM. TODAY WHILE ROCKING THE PICKUP, WE DISCOVERED THE DRIVERS SIDE OF THE BED IS LOOSE. THERE IS AT LEAST A 1/16" OF VERTICAL MOVEMENT. AT THIS POINT WE CHECK OUR 2003 F150 PICKUP, THE PASSENGER SIDE OF THE BED IS LOOSE. I CONTACTED THE LOCAL FORD DEALERSHIP (HILLARD AUTO) REGARDING A RECALL. THEY INDICATE THAT THERE IS NO RECALL. THEY ALSO INDICATE THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE, THAT I FIND HARD TO BELIEVE SINCE I OWN TWO F150S AND THEY BOTH HAVE THE SAME PROBLEM. THIS IS ALL FINE UNTIL ONE OF THESE TRUCKS HAS THE BED COME LOOSE WHILE TRAVELING AT SPEED ON THE HIGHWAY. WAS THERE A CRASH TODAY? NO, WE CAUGHT THE PROBLEM IN TIME. TO CORRECT THE PROBLEM, WE WILL PULL THE PLASTIC BED LINER AND TIGHTEN THE BOLTS OURSELVES SINCE I AM OPPOSED TO PAYING SOMEONE TO CORRECT THEIR MISTAKES AND LACK OF QUALITY CONTROL. *TR
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD WHEN HE STARTED THE VEHICLE. THE SMOKE DISAPPEARED ON ITS OWN AND BURNED A HOLE INTO THE MASTER CYLINDER. THE INSURANCE COMPANY WAS NOTIFIED. THE VEHICLE WAS TOWED TO THE DEALER. THE POWERTRAIN AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 157,806.
VEHICLE STARTED MAKING LOUD NOISE UNDER THE HOOD, TURNED OUT TO BE A STRIPPED SPARK PLUG HOLE IN THE CYLINDER HEAD THAT LED TO COMPLETE REPLACEMENT OF HEAD. DEALERSHIP STATED THIS WAS THE 4TH ONE THIS YEAR, ALWAYS 2002 MODEL, 5.4 LITER ENGINE, ALWAYS RIGHT SIDE CYLINDER HEAD. IF A DEALERSHIP IN A TOWN OF LESS THAN 600 PEOPLE HAS A FAILURE RATE THIS HIGH, HOW BIG IS THIS PROBLEM NATION WIDE? *TR
FORD MOTOR COMPANY DOES NOT INSTALL THE FUSE NECESSARY TO OPERATE THE TOWING HARNESS LAMPS ON THE 2002 F150. LOCAL FORD DEALER INSTALLED A FUSE AND THEN DISCOVERED THAT THE PIN BENEATH THE FUSE BOX WAS BENT. THE FUSE BOX HAD TO BE REMOVED IN ORDER TO STRAIGHTEN OUT THE PIN AND THEN RE-INSTALLED. FORD REFUSED TO COVER THE COST ($200.00) SAYING THE VEHICLE WAS OUT OF WARRANTY. CONTENTION IS THAT THIS EITHER CAME FROM THE FACTORY THIS WAY OR THE DEALER BENT THE PIN WHEN THEY INSTALLED THE FUSE. NEITHER FORD MOTOR COMPANY OR THE LOCAL FORD DEALER WILL ACCEPT RESPONSIBILITY. THE BENT PIN MADE THE PARKING LAMPS INOPERABLE WHICH WOULD BE HAZARDOUS FOR TOWING ANYTHING AT NIGHT. *TR
I WAS TOLD DURING A ROUTINE OIL CHANGE THAT MY TRUCK NEEDED TIE ROD ENDS AND BALL JOINTS (NOT JUST SOME OF THEM BUT ALL OF THEM) I CHECKED THE INTERNET AND IT SEEMS THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THESE. IS THERE ANY INVESTIGATION GOING ON OR A POSSIBLE RECALL FOR THIS PROBLEM. *TR
SPIDER GEARS IN DIFFERENTIAL BLEW OUT FOR 2ND TIME ON THIS TRUCK WHICH IS A 2002 F-150 4X4 WITH A 3.55 DIFF. THE FIRST TIME WAS AT AROUND 45K MI.AND THIS TIME AT 83.5K MILES. THIS TRUCK WAS NEVER OVERLOADED AND NEVER PULLED A TRAILER. MUST BE SOMETHING WRONG WITH FORD REAR. AFTER THIS REPAIR,I AM DONE WITH FORD!! *TR
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE DEALER REPAIRED THE VEHICLE. APPROXIMATELY FIVE MONTHS LATER, THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED. HE NOTIFIED THE MANUFACTURER, BUT THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE FIRE BURNED HIS LANDSCAPING AND HIS GARDEN. THE CURRENT AND FAILURE MILEAGES WERE 84,000.
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE FRONT SEAT BELTS UNFASTENED APPROXIMATELY 3 TO 4 TIMES WHILE DRIVING. FORD STATED THAT THE VEHICLE WAS OVER 50,000 MILES AND NO LONGER UNDER WARRANTY, THEREFORE THEY COULD NOT BE OF ASSISTANCE. THE VIN, ENGINE SIZE, PURCHASE DATE, AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 50,000.
POSSIBLE WINDSHIELD LEAKAGE CAUSING EXTREME RANDOM ELECTRICAL FAILURE. TRUCK WON'T START IF RAINING. TRUCK SHUTS OFF DURING OPERATION. PARTICULARLY HAZARDOUS DURING HIGHWAY OPERATION. ELECTRICAL OPERATIONS OCCUR WITHOUT WARNING, WITH OR WITHOUT KEYS IN IGNITION. *JB
SEVERAL TIMES PER DAY, MY DRIVER SIDE SEATBELT POPS OPEN WHILE DRIVING. MY CONCERNS HAVE FALLEN ON DEAF EARS AT THE DEALERSHIPS. NUMEROUS FRIENDS, FAMILY MEMBERS, AND WORK ASSOCIATES HAVE WITNESSED THIS HAPPENING. I HAVE BEEN TOLD BY A LOT OF OTHER FORD OWNERS THAT THEIR DRIVER SIDE SEATBELTS IN THEIR TRUCKS AND SUVS DO THE SAME THING. WHY HAVE THEY NOT MADE AN EFFORT TO FIX THIS SERIOUS AND POTENTIALLY DEADLY DEFECT? *JB UPDATED 01-15-08. *KB UPDATED *JB
#3 S PARKPLUG BLEW OUT OF HEAD AND ALSO BROKE COIL ON PLUG. FORD SERVICE SHOP INSTALLED HELICOIL TO FIX PROBLEM AND REPLACED COIL ON PLUG. ALSO HAD FORD SERVICE LOOK AT NOISY AC BLOWER MOTOR FAN AND IT WAS ALSO BAD. VEHICLE IS A 2002 FORD F150 SUPERCREW 5.4L WITH ONLY 28,500 ON IT. DID NOT KEEP PARTS. VEHICLE OUT OF WARRANTY BUT I CALLED CUSTOMER RELATIONS AND THEY ONLY COVERED ABOUT 1/3 OF COST TO REPAIR SPARK PLUG PROBLEM AND NONE OF THE AC BLOWER. *TR
2002 FORD F150 TRUCK THAT CAUGHT FIRE CUSTOMER STATES THAT HE WAS TOLD THAT A FACTORY RECALL CAUSED THE FIRE**CC THE CONSUMER STATED ON 4/3/07 HE PARKED THE VEHICLE, SHORTLY THEREAFTER A COWORKER INFORMED THE CONSUMER THE TRUCK WAS ON FIRE. THE MECHANIC INFORMED THE CONSUMER THERE WAS A RECALL ON THE TRUCK THAT CAUSED THE FIRE. THE CONSUMER CALLED FORD CONSUMER AFFAIRS AND INFORMED THEM OF THE INCIDENT AND THEY STATED THEY WOULD CONTACT HIM IN 7-10 DAYS. FORD STATED THEY SENT RECALL NOTICES AND WAS NOT LIABLE FOR FIXING THE DEFECT. *TR
I HAVE A 2002 FORD F-150 WITH 65,000 MILES ON IT. IT IS THE 4.2 LITER V-6 THAT HAS ALWAYS BEEN TAKEN CARE OF. THE MOTOR THREW A ROD AND NEEDED TO BE REPLACED AND STOPPED WITH A LOUD BANGING AND THE COST WAS 5,000 FOR A NEW LONG BLOCK BY LOCAL FORD DEALERSHIP. I HAVE LOOKED ON THE INTERNET AND SEEN HUNDREDS OF FOLKS HAVING TO HAVE THEIR SAME V-6 ENGINE GO OUT PREMATURELY. FROM 40,000 TO 100,000 MILES. THE PLASTIC INTAKE GASKETS ARE FAULTY AND IT GETS COOLANT ON THE SPARK PLUG IN CYLINDER AND MOTOR GOES OUT BY THROWING A ROD. FORD DOES NOT ACCEPT ANY RESPONSIBILITY FOR THIS LEMON ENGINE THAT SEEMS TO HAVE MANY DESIGN FLAWS STARTING FROM 1997 WHEN THEY STARTED PUTTING IT IN THEIR VEHICLES. *TR UPDATED 09/19/07 *TR
2002 FORD F-150 5.4L V-8 ENGINE HAS A BLOWN SPARK PLUG, FORD REFUSES TO ACCEPT RESPONSIBILITY FOR THE HEAD FAILURE. THEY MAKE A KIT FROM A 1987 OR SO ESCORT THAT HAD THE SAME PROBLEM AND THEY FIXED THOSE VEHICLES. *TR
IN THE MIDDLE OF JULY OF 07, MY WIFE, GRANDDAUGHTER AND I WERE COMING HOME FROM VACATION IN IDAHO, BY YORK, NE. THE TRUCK WAS ALL OF A SUDDEN RUNNING ROUGH. I WAS UNABLE TO FIND A MECHANIC TO LET ME KNOW WHAT WAS WRONG. I HAD TO DRIVE THE VEHICLE HOME. I CALLED MY SON IN IDAHO, WHO IS A MECHANIC AND HE LISTENED TO THE VEHICLE OVER THE PHONE. HE TOLD ME THAT IT SOUNDED LIKE A SPARK PLUG HAD BLOWN OUT. I LOOKED AND SAW THE PLUG ON TOP OF THE ENGINE. I CALLED AROUND AND FOUND OUT IT WAS GOING TO COST OVER 2000.00 FOR THE JOB. THEN I FOUND OUT THAT FORD HAD MADE A KIT FOR IT. IN OVER 40 YEARS OF DRIVING I HAVE NEVER HEARD OF SUCH A THING. IF FORD MADE A KIT FOR IT, THEN IT SEEMS TO ME THAT THEY SHOULD EITHER FIX THE PROBLEM OR INFORM CUSTOMERS ABOUT IT. *TR
MY F-150 PICKUP JUST STARTED SMOKING THEN WITH IN SECONDS WAS FULLY ENGULFED IN FLAMES RESULTING IN ME JUMPING OUT TO SAVE OWN LIFE. THANKFULLY NO ONE ELSE WAS WITH ME. *JB
TRUCK WAS DRIVEN TO WORK AND AFTER ABOUT 30 MINUTES THE TRUCK WAS ON FIRE. THE TRUCK FROM ENGINE TO CAB WAS ON FIRE. THE FIRE BURNED THE ENGINE, THE HOOD MELTED OFF, THE TIRES MELTED, SOME WINDOWS WERE GONE,AND THE FABRIC OFF THE SEATS WERE BURNED OFF. THE FIRE INVESTIGATOR SAID IT WAS A MECHANICAL FAILURE AND HE KNEW THERE WAS A RECALL ON THE CRUISE CONTROL MECHANISM. TRUCK WAS A TOTAL LOSS. I NEVER RECEIVED RECALL NOTICE.*JB
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE SPARK PLUG INJECTION ON THE NUMBER THREE CYLINDER IS DEFECTIVE. THE VEHICLE BEGAN SPILLING RAW FUEL INTO THE ENGINE COMPARTMENT. HE HAS TAKEN HIS VEHICLE TO THE DEALER AND THEY STATED THAT THIS IS SOMETHING THAT JUST HAPPENS AND THE VEHICLE IS NOT COVERED UNDER WARRANTY. CURRENTLY, THE VEHICLE IS AT THE DEALER, WHERE IT HAS BEEN FOR ELEVEN DAYS. THE CURRENT AND FAILURE MILEAGES WERE 104,000. THE CONSUMER PROVIDED FOR REPAIRS AND A LETTER FROM FORD MOTOR COMPANY REFERENCING THE DEFECT. UPDATED 08/07/07 *TR
WE HAVE A FORD F150 BOSS TRUCK (2002) THAT HAS ONLY 30,000 MILES ON IT. THE TRANSMISSION WENT OUT YESTERDAY. THE TRUCK HAS ABSOLUTELY NOT HAD A HARD LIFE. WE TAKE VERY GOOD CARE OF OUR VEHICLES. *AK
THIS IS AN INTERMITTENT PROBLEM THAT HAS OCCURRED SINCE I PURCHASED MY 2002 FORD F-150 SPORT NEW. MY DRIVER SIDE SEATBELT UNBUCKLES ON ITS OWN AS I DRIVE. I HAVE WORN SEATBELTS SINCE THE LATE 1960'S AND DO NOT EXPERIENCE THIS PROBLEM IN THE OTHER 4 VEHICLES I DRIVE. IT IS TERRIFYING TO THINK THAT THE SEATBELT MAY NOT WORK IN A TIME OF EMERGENCY WHEN IT IS NEEDED. UNFORTUNATELY, I NEVER SEEM TO THINK OF THIS PROBLEM WHEN I TAKE THE TRUCK IN FOR FORD DEALER SERVICE. I WILL MAKE A POINT TO DO SO NEXT TIME I AM IN FOR SERVICE. THIS EVENT HAS OCCURRED TWICE IN THE PAST WEEK. FOR NOW, I TUG ON THE SEATBELT WHEN I BUCKLE UP TO SEE IF THE BELT IS LOCKED OR I THINK IT IS LOCKED.
TL*THE CONTACT OWNS A 2002 FORD F-150 HARLEY DAVIDSON EDITION. THE CONTACT STATED THAT THE SPARK PLUGS HAVE BEEN BACKING OUT. AS A RESULT, THE FAILURE HAS BLOWN THE COIL AND DAMAGED THE HEAD, WHICH NEEDS TO BE REPLACED. THE DEALER HAS WITNESSED THIS FAILURE BEFORE, BUT CANNOT OFFER AN EXPLANATION. ACCORDING TO A SITE THAT THE CONTACT VISITED, THIS HAS BEEN A FAILURE WITH THE SUPERCHARGED VEHICLES. HE HAS NOTIFIED FORD, BUT THEY HAVE NOT YET RESPONDED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 50,000 AND FAILURE MILEAGE WAS 49,885. UPDATED 06/08/07. *JB
76000 MILES FORD F150 4.2L V6 WITH A P0174 CODE REPLACED INTAKE MANIFOLD GASKET ,MAF SENSOR. $750 DOLLARS LATER TRUCK RUNS FINE BUT WAS TOLD BY THE MECHANIC THIS WILL HAPPEN AGAIN ! FIRST AND LAST FORD I WILL HAVE . *AK
TL* THE CONTACT OWNS A 2002 FORD F-150. THE VEHICLE WAS PARKED IN THE GARAGE FOR 6 HOURS WHEN THE VEHICLE CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CAUSE OF THE FIRE MAY BE RELATED TO RECALL #05V388000. THE MANUFACTURER WAS NOTIFIED FOUR TIMES AND HAS NOT RESPONDED. THE CURRENT AND FAILURE MILEAGE WERE 77,000. *AK
FORD F 150 NUMBER 3 SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. 2002 WITH 90000 MILES. *JB
ON MY FORD F-150 TRUCK THE #3 HEAD BLEW THE SPARK PLUG OUT. THIS RESULTED IN ME NEEDING TO TOW THE VEHICLE AND HAVE A HELI-COIL DONE TO IT. I HAVE READ NUMEROUS COMPLAINTS OF THE SAME THING BEING REPORTED OVER AND OVER AT COMSUMERAFFAIRS.COM I ALSO KNOW OF 7 OTHER PEOPLE WITHIN THE DES MOINES, IOWA METRO WHO HAVE HAD THE SAME PROBLEM. IT COST ME APPROXIMATELY $500.00 PLUS REANTAL VEHICLE EXPENSES, WHICH I HAVEN'T RECIEVED THE COMPLETE BILL FOR YET.*AK
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE GARAGE PARKED VEHICLE SPONTANEOUSLY CAUGHT ON FIRE UNDER THE HOOD. THE VEHICLE WAS DESTROYED, BUT ONLY THE TRUCK BED REMAINED. THE CONTACT COULD OBTAIN A FIRE REPORT. *AK RETURNED USPS, 2ND ATTEMPT MADE 04/20/07 FAILED. *LJ
TL*THE CONTACT OWNS A 2002 FORD F-150 SUPER CAB. THE VEHICLE ACCELERATED WITHOUT WARNING. WHILE IDLE AT A RED LIGHT AND WITH THE BRAKE PEDAL DEPRESSED THE RPMS INCREASED FROM 800 TO OVER 3000. WITH THE BRAKES STILL DEPRESSED THE VEHICLE ACCELERATED INTO AN INTERSECTION. THE CONTACT WAS REQUIRED TO STAND WHILE DRIVING AND DEPRESSED THE BRAKE PEDAL. INITIALLY, THE CONTACT DISREGARDED THE INCIDENT, AND ASSUMED A COMPONENT WITHIN THE VEHICLE WAS MERELY JAMMED. HOWEVER, ON MARCH 12, 2007 THE INCIDENT RECURRED, CAUSING THE RPM TO INCREASE TO OVER 3000. ONCE AGAIN, THE CONTACT WAS REQUIRED TO STAND UP TO DEPRESS THE BRAKE PEDAL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, THE RPMS DECREASED, AND THE VEHICLE STOPPED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 65900. *AK UPDATE *4/23/07TR
I OWN A 2002 FORD F 150 LIGHTNING WITH 45, 234 MILES ON IT. MY VEHICLE EXPERIENCED SOME ENGINE FAILURE DUE TO A SPARK PLUG SHOOTING OUT OF ENGINE HEAD. I BELIEVE IT WAS THE 3RD CYLINDER THAT FAILED. I WAS CLIMBING ONTO A OFF RAMP AND JUST STARTING TO ACCELERATE WHEN I HEARD THIS POPPING SOUND COMING FROM THE ENGINE. I WAS ACCELERATING NORMALLY WHEN JUST LIKE THAT THE SPARK PLUG SHOT OUT. I BOUGHT THE TRUCK PRE OWNED WITH 27,000 MILES SO I NEVER THOUGHT TO BUY ADDITIONAL ENGINE COVERAGE. THE TRUCK WAS IN GOOD ENOUGH CONDITION FOR THE DEALER TO GRANT ME A 5 YEAR LOAN THOUGH. ANYWAY I CHECKED UNDERNEATH THE HOOD AND SAW THE BROKEN SPARK PLUG COIL AND THE SPARK PLUG WITH RIPPED THREADS. I HAD THE LIGHTNING TOWED TO MY HOW WHERE IT STILL SITS. AT THIS POINT IN TIME I AM MAKING $466.46 MONTHLY PAYMENTS ON A VEHICLE THAT I AM UNABLE TO DRIVE. I CALLED FORD ABOUT MY PROBLEM AND GOT NOWHERE B/C THEY SAID I WAS BEYOND THE 30,000 MILE WARRANTY OR THE 3 YEAR WARRANTY. FORD GAVE ME AN ESTIMATE TO FIX THE DAMAGED HEAD FOR 3,600 HUNDRED AND 5,400 TO DO BOTH. NOW FROM WHAT I UNDERSTAND THE 2003 FORD LIGHTNINGS DO NOT EXPERIENCE SPARK PLUG ISSUES B/C THE ENGINE WERE BUILT WITH UPDATED HEADS. THAT RIGHT THERE SAYS THAT FORD REALIZES THAT THESE TRUCKS ARE DEFECTIVE TO SOME DEGREE. I AM VERY FRUSTRATED IN THIS MATTER B/C I SPENT 29,000 OUT OF POCKET FOR THIS TRUCK AND I CAN'T EVEN DRIVE IT. NOW I HAVE TO SPEND ALMOST 6,000 TO GET IT TO DRIVING CONDITION. LIKE 29,000 ISN'T ENOUGH MONEY ALREADY? I
MY WIFE WAS DRIVING IN THE CAR POOL LANE DURING RUSH HOUR TRAFFIC WHEN THE NUMBER THREE SPARK PLUG WAS EJECTED FROM THE HEAD OF MY 2002 FORD F150 LIGHTNING. MY WIFE LOSS POWER. IT WAS A VERY DANGEROUS SITUATION TO BE IN THE CAR POOL LANE WHEN LOSING POWER. I AM A MECHANIC AND A SPARK PLUG SHOULD NOT JUST EJECT ITSELF. LUCKILY MY WIFE WAS ABLE TO MANEUVER THE TRUCK OVER AND OFF THE FREEWAY. FORD WAS CONTACTED. THEY SAID THEY KNOW OF THIS ISSUE WITH THE SPARK PLUGS, BUT AT THIS TIME IT IS THE CONSUMERS RESPONSIBILITY TO PAY FOR THE REPAIRS. I FEEL IT SHOULD BE A RECALL. THERE HAS BEEN THOUSAND OF COMPLAINTS REGARDING THIS SAME ISSUE AND NOTHING HAS BEEN DONE. *JB
2002 FORD F150 SUPERCAB BURNED UP IN MY DRIVEWAY AT 5 AM IN THE MORNING. THE VEHICLE HAD NOT BEEN DRIVEN FOR A DAY AND A HALF. WE WERE WOKEN UP BY THE CAR ALARM AND TWO LOUD BANGS. THE TRUCK WAS FULLY ENGULFED AND WAS ON FIRE NEXT TO THE HOUSE AND FENCE AND 2 OTHER CARS. THANK GOODNESS THE TRUCK WASN'T IN THE GARAGE OR PARKED FORWARD IN THE DRIVEWAY. THE FENCE WAS DESTROYED AND THE TWO VANS DAMAGED BY FLAMES. THE TRUCK WAS A TOTAL LOSS. FIRE DEPARTMENT STATED THAT IT WAS A FAULTY CRUISE CONTROL DEVICE. NOT DRIVEN FOR ALMOST TWO DAYS AND THE CRUISE CONTROL ALMOST KILLED MY FAMILY??? NOW WE ARE OUT THOUSANDS EVEN WITH INSURANCE COVERING PART OF THE LOSS. NOTHING WOULD HAVE REPLACED THE LIVES OF MY FAMILY HAD THE HOUSE GONE UP. FORD KNOWS THIS PROBLEM IS A TICKING TIME BOMB AND MAKES VERY LITTLE EFFORT TO SAVE LIVES. *JB
I ACTIVATED THE CRUISE CONTROL ON MY 2002 FORD F-150 SUPERCREW ON MARCH 21, 2006. I BOUGHT THE VEHICLE NEW OFF THE LOT IN 2002 AND HAD USED THE CRUISE CONTROL NO MORE THAN 5 TIMES IN 4 YEARS. WHEN I ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, THE CRUISE INDICATOR DISABLED, BUT THE CRUISE CONTROL DID NOT. MY VEHICLE PROCEEDED WITHOUT MY FOOT ON THE ACCELERATOR (AT 75 MPH). THE BRAKES DIDN'T NOT DEACTIVATE THE CRUISE CONTROL EITHER. I PUT THE VEHICLE IN "NEUTRAL" AND PULLED TO THE SIDE OF THE ROAD WHILE THE VEHICLE WAS STILL TRYING TO ACCELERATE. THE CRUISE CONTROL CABLE WAS STUCK ON FULL THROTTLE. FORD TOOK THE CABLE OUT AND PROCEEDED TO TELL ME THAT WAS A COMMON OCCURRENCE. --PROBLEM-- WHILE I ATTEMPT TO "BRAKE" AND MY VEHICLE ATTEMPTS TO "ACCEL", THE VEHICLE ISN'T SLOWING DOWN. FORD SAID THAT BECAUSE I DIDN'T USE MY CRUISE CONTROL REGULARLY, THAT IS THE REASON IT GOT STUCK!!! ?? WHY SHOULD IT MATTER IF I USE THE CRUISE REGULARLY, IT SHOULDN'T TRY TO KILL ME WHEN I DECIDE TO USE IT??? *JB
2002 FORD F-150 SUPERCREW BOUGHT NEW FROM RIVERTOWN FORD. PAINT IS BLISTERING. SMALL PIECES OF "?" ARE SHOWING EVERYWHERE ON THE VEHICLE. FORD SAYS ITS TOO LATE AND NOT THEIR PROBLEM. PAINT JOB "BLISTERING" LESS THAN 5 YEARS OLD...... SOUNDS LIKE ANOTHER LATE 80'S - EARLY 90'S FORD PAINT PROBLEM AGAIN.*JB
FORD F-150 2002 5.4 ENGINE WAS A FORD CERTIFIED VEHICLE. SPITS SPARK PLUG CAUSING THE VEHICLE TO DIE IN TRAFFIC. FORD SAYS ITS NO PROBLEM, BUT WHEN YOU GO TO THE DEALERSHIP, THEY KNOW THE PROBLEM WITHOUT EVEN RAISING THE HOOD. REPLACED HEAD. CALLED FORD CUSTOMER SERVICE TRYING TO GET INFORMATION ON THIS PROBLEM (CUSTOMER SERVICE LOUSY NON INFORMATIVE ABOUT THIS PROBLEM ACTED LIKE WHO CARES.). LOOK AT ALL THE OTHER OWNERS WITH THIS PROBLEM. *JB
IN LATE SUMMER OF 2006, MY 2002 FORD F-150 BEGAN EXPERIENCING CHASSIS ELECTRICAL SYSTEM MALFUNCTIONS. EVERY TIME THERE WAS A RAINSTORM. SPECIFICALLY, THE WINDSHIELD WIPERS CEASED TO WORK, THE INTERIOR DOME LIGHT WOULD FLASH ON & OFF, THE BLOWER MOTOR FOR THE HEATER WOULD CONTINUE TO RUN AFTER SHUTTING OFF IGNITION, THE KEYLESS ENTRY SYSTEM WOULD NOT WORK, THE ABS WARNING LIGHT WOULD COME ON. I TOOK THE VEHICLE TO FORD DEALER # 1 WHO, WHEN I DESCRIBED THE SYMPTOMS, STATED IMMEDIATELY THAT THE PROBLEM WAS DUE TO WATER LEAKING PAST THE LOWER WINDSHIELD SEAL AND SHORTING OUT THE GEM MODULE AND THE FUSE BLOCK MOUNTED ON THE INTERIOR FIREWALL. DEALER STATED "THIS IS AN EXPENSIVE REPAIR, YOU MIGHT WANT TO DO THE WORK YOURSELF". AS I DIDN'T FEEL I HAD THE ABILITY TO REPAIR, I LET IT GO FOR SEVERAL WEEKS. IN LATE NOVEMBER OF 2006, I WAS DRIVING TO WORK BEFORE SUNRISE, IN A VERY HEAVY RAIN, WHEN THE WIPERS SHUT OFF AND THE DOME LIGHT CAME ON MAKING IT IMPOSSIBLE TO SEE. I TOLD MY PARENTS ABOUT THIS & THEY INSTRUCTED ME TO TAKE VEHICLE TO FORD DEALER # 2 FOR REPAIR AT THEIR EXPENSE. DEALER # 2 WAS AWARE OF THE CONDITION AS WELL. THE ESTIMATE FOR REPAIR WAS $553 TO REPAIR THE ELECTRICAL COMPONENTS DAMAGED BY THE MOISTURE, AND THE VEHICLE WOULD THEN HAVE TO BE TAKEN TO A GLASS SHOP TO HAVE THE WINDSHIELD RE-SEALED. THE WORK WAS DECLINED, AND I CONTACTED FORD CUSTOMER SERVICE EXPLAINING THAT AS THIS WAS A SAFETY RELATED ISSUE, KNOWN TO BOTH DEALERSHIPS, I FELT THEY SHOULD ABSORB SOME OF TH
TWO OF THE FOUR 265-70-17 CONTITRAC SUV TIRES WITH 26,000 MILES THAT WERE INSTALLED AS REPLACEMENT TIRES ON MY 2002 FORD SUPERCREW HAVE BROKEN BELTS INSIDE THE TIRE IN THE PAST TWO MONTHS. THESE TIRES HAVE A BULGE THAT SHIFTS THE TREAD APX 2CM OVER AND UP 1CM. THIS MAKES IT IMPOSSIBLE TO KEEP THE TRUCK ON THE ROAD AT 65 MPH. THE FORD DEALER HAS BEEN HAPPY TO SELL ME A NEW TIRE BUT HAS NOT GIVEN ANY CREDIT, (PRO-RATE) FOR THE FACT THE TIRE HAS BEEN RENDERED USELESS IN LESS THAN 40% OF THE LIFE EXPECTANCY OF THE TIRE. I WAS NOT GIVEN A CHOICE TO REPORT BOTH THE TIRES THAT FAILED ONLY ONE, NOR A CHOICE TO REPORT 17 INCH TIRE SIZES, AND THE SITE ONLY ALLOWS ME TO PICK ONE SPOT ON THE TRUCK FR THE TIRE FAILURE THE OTHER WAS DRIVERS SIDE REAR. *NM
IN NOVEMBER 2002, I PURCHASED A 2002 FORD F-150 EXTENDED CAB, WHICH WAS MADE IN CANADA 09/01. AFTER THE BREAK-IN PERIOD I NOTICED THAT AT SPEEDS OF 80-85 MPH THE VEHICLE WOULD WHINE , BUT I ASSUMED THAT WAS NORMAL BECAUSE AFTER 85 MPH THE WHINE WENT AWAY. AT ABOUT 89,000 MILES AND THE END OF THE WARRANTY, AT 35-50 MPH THE VEHICLE WOULD HAVE LOUD ROARING/WHINING NOISE FROM THE REAR END. TOOK VEHICLE TO DEALER FOR REPAIRS ON 10 JANUARY 2007,. THE DEALER REPLACED THE PINION GEAR AND ASSEMBLY AT A COST OF 1501.00 , AND THE DEALER SAID IT WAS FIXED. I DROVE THE VEHICLE LESS THAN 1,500 MILES AFTER THE REPAIR WAS MADE, THE VEHICLE STARTED DOING THE SAME THING AGAIN AT SPEEDS 40-50 MPH, BUT WITH AN ADDED TWIST THIS TIME, THE TRUCK WOULD WHINE EVEN WHEN I ACCELERATE. I PUT THE TRUCK BACK IN THE SHOP FOR THE SAME PROBLEM AGAIN ON 01/23/2007. THE TRUCK HAS A 3.55 REAR END. *JB
WATER INTRUSION FROM LEAKING WINDSHIELD CAUSED GEM MODULE /FUSE BLOCK CORROSION. WINDSHIELD WIPERS INOPERABLE AND ELECTRIC WINDOWS INOPERABLE WITH NO INTERIOR LIGHTS WORKING. *JB
DRIVING AT 60 MPH, POP, LOSS OF POWER, NOISY MOTOR, STOPPED, OPENED HOOD TO FIND BLOWN #3 PLUG. BLEW COIL FROM MOUNT AND DAMAGED INSULATOR. *JB
TRANSMISSION DROPS OUT OF GEAR AT 25 TO 30 MPH. TOOK TO DEALER, THEY SAY NO CODES SHOWN AND THEY NEED TO TAKE TRANSMISSION APART TO FIND PROBLEM. *JB
2002 FORD F150 LIGHTNING, THREE BLOWN SPARK PLUGS. TWO WERE REPAIRED UNDER WARRANTY, ONE OUT OF MY POCKET. FORD DID NOT ACKNOWLEDGE ANY PROBLEMS WITH THE TRITON CYLINDER HEAD AND DID NOTHING ABOUT IT. FORD LEFT ME STRANDED THREE TIMES, TWICE ON THE FREEWAY. THANKS FORD. *NM
THE REAR PASSENGER SAFETY BELT BUCKLE HAS BROKEN THROUGH NORMAL USE. THE DEALERSHIP STATES IT IS NOT COVERED BY MY EXTENDED WARRANTY. I HAVE BEEN TOLD THERE IS A RULING PERTAINING TO SAFETY BELTS THAT STATES ANY VEHICLE LESS THAN 7 YEARS OLD, THOSE SAFETY BELTS WOULD BE COVERED BY THE MANUFACTURER. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford F-150 → · Every F-150 year → · How the figures are calculated →