I purchased a used 2023 Ford F-150 PowerBoost on April 3, 2026. Within days, the vehicle began making a hard clunk during initial acceleration and when stopping. It also hesitates before accelerating, especially while transitioning between electric and gasoline operation. At times, pressing the accelerator does not produce an immediate or predictable response. The problem is worse when accelerating uphill. This creates a collision risk when entering traffic, crossing intersections, merging, or driving uphill. The clunk can be heard and felt through the vehicle. There is also a loud, high-pitched whine that follows engine speed and certain gear transitions and can become extremely loud at highway speeds. On April 22, a Ford dealer confirmed the clunk during acceleration and stopping. The dealer found excessive movement in the rear leaf-spring and shackle bushings and replaced them, but the clunk and hesitation continued. On May 11, the dealer confirmed the high-pitched whine, traced it to the Hybrid Drive Unit, consulted Ford’s escalation team, and replaced the unit. The whining, clunking, shifting irregularities, and hesitation remained and have progressively worsened. Another Ford dealer later inspected the vehicle, but its road test was fewer than two miles, remained below approximately 30 mph, and did not include highway driving, uphill acceleration, merging, or entering traffic. The conditions causing the most serious symptoms were therefore not evaluated. Associated warn
2023 Ford F-150 Hybrid
Owners filed 95 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.
Not among the Ford F-150 Hybrid years to avoid. Which Ford F-150 Hybrid years to avoid →
Most common 2023 Ford F-150 Hybrid problems
27 of the 95 complaints (28%) are about the electrical system.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Power Train · transmission | 26 | 0 | 0 | 0 | |
| Electrical System | 25 | 1 | 0 | 0 | |
| Unknown or Other | 14 | 0 | 0 | 0 | |
| Engine | 6 | 0 | 0 | 0 | |
| Visibility/Wiper · wipers | 4 | 0 | 0 | 0 | |
| Service Brakes · brakes | 4 | 0 | 0 | 0 | |
| Exterior Lighting · headlights | 3 | 0 | 0 | 0 | |
| Wheels | 2 | 0 | 0 | 0 | |
| Vehicle Speed Control · throttle and acceleration | 2 | 0 | 0 | 0 | |
| Trailer Hitches · trailer hitch | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsThe contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly does not accelerate for up to 3 seconds while pressing the gas pedal, brakes either harshly or too soft at varying times, and very irregularly. This occurred while accelerating onto the highway, and almost every time I am braking at a stop sign or light, creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration, propulsion, or deceleration. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, traveling at highway speeds, slowing down, and stopping, can create a collision hazard. Because I personally experienced this unexpected transmission event, I request that NHTSA investigate the 10R80 CDF clutch-cylinder/sleeve condition in Ford F-150s. Please review Ford warranty claim
I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly fails to engage then randomly shifts violently. This occurs when merging onto a highway, crossing an intersection, traveling at highway speed, stop-and-go traffic,creating a potentially dangerous drive. This is common issue with this type of transmission, mostly related to the drum itself; slipping thus causing its erratic behavior.
I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly lost the selected gear, its slipped, shifted violently, RPMs flared, unexpectedly downshifted from 5th to 1st. So I took it in and they said it was my torque converter going out, and that it wasn’t something that they were aware of being a problem. This occurred when accelerating, merging onto a highway, turning, or just when driving straight. Creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This can cause strain and damage to other parts on the transmission as well. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, or traveling at highway speed can create a collision hazard. Because I personally experienced this unexpected transmission event, I r
Vehicle came in for service and the gear selector lever on the steering column was found to be loose. Upon further inspection it was found that the two phillips head screws that hold the gear selector lever to the column assembly had come loose and one had fallen out completely.
The driver's side rear light is full of moisture and some water. It is available for inspection. The Ford dealership in Beeville Texas Coastal Bend Ford inspected it already and informed me that it would cost $1,400 to replace and that it was only going to get worse. They also informed me that Ford allows a certain percentage of moisture and water to be in there safely. When you see the pictures this is definitely unacceptable and unsafe. This is causing the reverse lights to flicker intermittent. The moisture accumulation inside the lights can result in inoperative or flickering reverse lamp function. Inoperative reverse lamps may reduce the awareness of other motorists or road users of the driver's intention to operate the vehicle in reverse gear increasing the risk of injury or crash. I bought the vehicle from a Ford dealership in Austin Texas less than 10 days ago. I reported it to them and they stated it wouldn't be covered under warranty. The best assessment in my opinion of cause is going to be microcracks in the outer lens. Because my truck is a 2023 Ford F-150 King Ranch, and there is a known recall for the same issue for 2022-2023 Lariat and Platinum models, so this can't be a coincidence. Refer NHTSA recall number 23V-418
Transmission failure while driving resulting in vehicle shutting down on turnpike. ford was paid to fix trans. and failed, now the vehicle sits in ford autonation margate florida. I believe there is a history of transmission issues with the 10 speed transmission, but this was unsafe . I had to coast across 4 lanes to the shoulder.
Tried to get ford to install Heated Steering Wheel Performance Upgrade 22G06 on this and they claim the case was closed and denied because of the credit on my window sticker they closed my case ID without even notifying me about it. (Ford CASE ID for heated steering module. XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a 2023 f150 powerboost. I slowed down to a yielding sign to turn right onto the state highway. The engine was in electric mode, I went to push the acceleration pedal and nothing happened. The truck would not accelerate for 4-5 seconds. I then put the accelerator pedal to the floor and it finally engaged and the truck flew. I’ve had it happen once before but for only a second so I thought nothing of it. It was a scary experience as I could have been hit if another drive wasn’t paying attention. I’m scared to drive it now, and have made an appointment with the local ford dealership to diagnose. No engines lights are on. Only happens when stopping briefly.
The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard under medium load camping in the Everglades, 11/20/2025, then 3/3/2026, 3/6/2026, 3/10/2026, and 3/12/2026 — two occurrences within one hour during morning commute — seven total occurrences. All documented via Ford App push notifications. Sam Galloway Ford in Fort Myers, FL confirmed DTC P0A1E-00 on 3/4/2026. Repair estimated at $1,900 with part backordered minimum three months. I was charged $266.20 for the diagnostic. Ford Motor Company denied my warranty claim stating the part is not a hybrid unique component despite P0A1E-00 being a hybrid-specific fault code and Ford's own TSB 23-2279 covering this exact condition under warranty. I called Ford customer service 4 times 3/10/2026 and was told my claim ticket was closed on 3/4/2026, the same day I opened it without technical explanation. No one has returned my calls since and I was not provided written denial documents. A BBB complaint has been filed.
When i go to accelerate (not every time) (random times) from a near stop during a yielding situation, engine power hesitates to come back on. I've been nearly rear ended twice entering onto highways because of it. i have an appointment Friday with a dealership but they said that they may not be able to do anything for it...im reporting this because that is not acceptable behavior from a dealership. its a safety issue and its under warranty....FIX IT!! when this issue happens i can have the pedal full pressed and it takes several second for the engine to wake up from switching from electric to gas..(im only able to move 1 to 3 MPH)..or if i want it to snap out of it sooner i rapidly press the accelerator in and out multiple times....both ways eventually kicks the engine power back on lunging the truck forward.
Flickering parking lights (fog lights); this is the same issue as recall # 22V686 for 2022 F-150, this should be extended to 2023 F-150 year as well. Ford service dept. stated the LED driver module needs to be replaced; they quoted me a $700 repair cost.
I was in my driveway, I placed the vehicle in reverse backed out normally, when I put it into Drive I let go of the brakes, I did not press the accelerator pedal, and the truck instantly accelerated while in electric mode. The acceleration was so quick that I slammed the brakes and the tires gripped the ground but I could not stop it in time and I hit a cement pylon. That same day, later in the evening I noticed that my transmission temperature was reading cold even though i had been driving for over 40 minutes. The following day, in the morning I started the truck, put it in drive and it felt like the accelerator pedal would not work, after a couple seconds of me pressing on it to see if it would catch I felt propulsion from the truck and the accelerator was working again. I am scared to continue driving this truck because its a risk to my family and my safety. I attempted to contact Ford corporate and they want me to make a claim with my insurance, then take it to a dealer so they can "inspect it" Please help
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The vehicle was at the dealer during routine maintenance. While the tires were being rotated, the end hub bolt detached from the vehicle. The contact received a letter from the manufacturer that the parts for the recall repair were available. The contact was later informed that the parts might be available by November 2025. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
The wheel end hub bolt in the rear axle has broken which is what the recall is for. However, this happened 2 months ago and the dealership is telling me as well as the recall letter I received on August 25 from Ford, is saying it can be months before they get the part to fix it. They have had my truck since June 2025. I am making payments on the truck and can't drive it. The dealer has been accomading me with another truck but it is a base model truck, not equivalent to what I purchased.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train). The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to dealer where it was diagnosed that the bolts had sheared off and the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
I was driving down the road going around 40 mph. No vehicles around me at all and no trees overhead when my sunroof suddenly exploded. No impact whatsoever occurred prior to the explosion, I just heard a loud boom, and glass started raining onto my sunroof liner. Thankfully it was closed but my young son was extremely frightened by the incident as was I.
On 7/18/25 I picked up F-150 from being repaired (failed Belt Drive Generator/Starter Tensioner). About 3 hours later I was driving up a long grade at about 5,000 feet when I stopped to check on my cargo (a bicycle). At this point I noticed the cooling fans were running increasingly fast, much faster then they had ever run before. I checked the digital temperature gauge and it showed a normal temperature. I opened the hood and saw there was no coolant in the overflow bottle. I assumed the truck was just a bit low on coolant and I had some (5 liters) water with me so I added that to the overflow bottle. Very little water was visible in the overflow bottle. I replaced the cap, turned off the A/C and immediately headed back to the dealer. At no point did the check engine light come on. At no point did the temperature gauge move from the "normal" area. At no point did any warning message of any time appear on the driver display - unless it occured when I was refilling the overflow bottle. The engine was not operating normally however, the gas engine stayed on at all times and did not cycle on and off as it normally would do (truck is a hybrid). When I arrived at the dealer they attempted to fill the coolant system and said it was completely empty - no sign of the 5 liters of water I put into the system. The cause of the leak was identified as the EGHR system, specifically the plastic coolant inlet port. This failure is discussed in Ford Customer Satisfaction Program 24N04 - attac
My car sometimes specially when i slow down and make turns it loose power and doesn’t respond to acceleration at all i have to wait 3 to 4 seconds to respond and this happens often a tok my truck to the ford dealership serval times but always they say we didn’t find any problems with your truck and it’s very scary and dangerous if i am crossing a traffic light or a highway or passing another cars and happening there where i am gonna be in problem and more chances to crash
The brake lines that leave the master cylinder and route down to the frame rail. There is a short, flexible connection between the body side hard brake line, and chassis side hard brake line. This connection consists of braided flexible steel hose with crimped connections securing it to the hard line. All of the crimps on the flexible connection in that area are collecting dust build up, and have a wet appearance to them. When you touch them, you get an oily residue on your fingers. Yes it is available for inspection. If air enters the braking system where it is leaking, this will cause the brakes to become inoperable, due to air being more compressible than brake fluid. No it has not been inspected by the dealer. And it has not been confirmed by a dealer, I have not brought it to them yet. There has been no indication of the leak from within the vehicle, it is not dripping under neath. I only found it because I was checking the oil and inspecting other items at the same time. Noticed it around 28k miles
The contact owns a 2023 Ford F-150. The contact stated while driving 45 MPH, the vehicle shut off and the wheels locked up unexpectedly. The check engine warning light was illuminated, with the message “Service Soon” displayed. The contact towed the vehicle to a dealer however, the dealer was unable to determine the cause of the failure, but the battery was replaced. On another occasion, the contact took the vehicle to a different dealer, and the engine block was replaced because it was cracked. The vehicle was not repaired after the most recent failure. The contact stated that the failure was now more frequent and occurred more whenever it rained. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH and taking his granddaughter to practice, there was an abnormal sound coming from the vehicle. There were no warning lights illuminated. The vehicle was shuddering while depressing the accelerator pedal to the floorboard; however, the vehicle failed to respond. The contact came to a stop on the highway and then pulled over. The contact turned off and restarted the vehicle and shifted into drive however, the vehicle failed to respond. The dealer was contacted and informed the contact to reach out to Roadside Assistance however, the contact was unable to get assistance. The Police Department was contacted, and a tow truck operator was contacted. The contact’s wife was able to pick up the granddaughter. The dealer diagnosed the vehicle with rear axle failure. While the vehicle was at the dealer and shifted to park, the vehicle rolled backwards and was damaged. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,200. VIN tool confirms parts not available.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Vehicle lost electrical power to multiple systems- Instrument cluster did not display any information- could not tell the speed of the vehicle, how much fuel was in the vehicle, gauges for coolant, oil, etc. were non-existent, did not have use of turn signals, hazard lights, blind spot indicators, did not have use of wipers, heating/cooling and defrost, could not tell what gear vehicle was in, could not tell what mode the vehicle was in. This made the vehicle extremely dangerous to drive. There have been multiple electrical issues prior to this. All issues have been addressed by Ford dealer and supposedly fixed as of now.
The contact owns a 2023 Ford F-150. The contact stated while driving 35 MPH, making a right turn and coming to a stop, the check engine and Forward Collision Avoidance warning light were deactivated, and the traction control warning light and other system failure warning lights were illuminated. The contact attempted to depress the brake pedal; however, the brakes failed to respond as needed. The contact coasted down the street and drifted and parked the vehicle. The contact attempted to accelerate; however, after depressing the brake pedal, the vehicle failed to stop as needed. The contact drifted and stopped and turned off the vehicle. The vehicle was towed to the dealer who diagnosed that the electronic brake booster had failed and needed to be replaced. The dealer contacted the manufacturer and opened a case. The vehicle was repaired. The manufacturer was informed of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 22,075.
The rear axle bolts were both discovered to be broken during a recent tire change. Upon inspection at the dealership it was confirmed that both rear axle bolts had sheared off and had begun to wear the splines of the rear drive axle that would have resulted in loss of ability to maneuver or park the vehicle. The dealership indicated that a recall had been issued for similar previous models of my truck, but my truck was not included in the recall. I am asking for recall 23S65 to be expanded as it obviously did not include all affected vehicles.
This happens every time I have lane keeping assist turned on and cruise control activated. The truck will periodically pull all the way to the right of the lane, to the point that the tires are on the right line and I am looking down the center of the lane. The more I fight to keep the truck in the center of the lane, the more it pulls to the right. The only way to stop this, other than disabling lane keeping, is to let the truck wander over to the right while barely touching the steering wheel. It will eventually return to the center of the lane. The dashboard graphics show a blue circle around the truck to indicate that the truck is in the center of the lane. When too far to the edge, it will change to show you are not centered. At no time while the truck is pulling to the right does the truck indicate it is out of position. Therefore, even though I am correctly centered in the lane, both by my own observation and the truck's indication, the system still pulls the truck to the right. This appears to be a systemic issue with the system. Here is a post from 2021 where someone is complaining about the same behavior: [XXX] This is a safety issue because: 1) It is fatiguing to have the system on and have to constantly fight it to keep the truck centered in the lane. On frequent 10-hour trips, I have to turn it off because it is adding to my fatigue and workload, even though I would like the benefit of proper lane keeping. 2) I can turn off the system but then I get no driver ass
Sunroof BLOWUP. It didn't break: IT BLOW UP. Explosion was LOUD; DISORIENTING ; CONFUSING. It put vehicle, me and passagers at risk. Reson for the glass exploding are not clear. I was doing nothing that would cause it to happen. Not a use in time of explosion. No know stressers. No weather caused reasons in happening. IT EXPLODED for no know reason.
Intended breaking at Highway speeds. On [XXX] in PA and [XXX] in PA and MD. On several occasions the adaptive speed control dramatically slowed the vehicle for no apparent reason. The dash showed a speed limit change when there was no sign indicating a change. Several times the change was from 65+mph to 35 mph. The drastic speed change required swift and dramatic driver intervention to avoid collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a 2023 Ford F-150 that has experienced a fatigue fracture failure to the drivers side axle bolt exactly as described in recall 23S65. [XXX] My truck has 18,000 miles, and I noticed unusual noise while driving at low speed. I removed the separated axle bolt segment from within my wheel, and I continue to experience a squealing noise while lightly accelerating and braking. This failure can lead to sudden loss of acceleration or vehicles rolling away while parked. Symptoms can be subtle and often go unnoticed for significant durations of time and miles driven. Recall 23S65 does not include my VIN as my truck was built in February 2023, and the recall coverage terminates for trucks built in December 2022. I inquired with Ford's recall service line and they are unwilling to consider expanding the recall, and they recommended that I instead file a complaint with NHTSA. I believe that more trucks built after December 2022 are impacted by this defective axle design and I want to ensure eligibility for redesigned parts is accordingly extended. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
THE TRUCK WOULD NOT SHIFT OUT OF PARK
My truck jumps/lurches forward after coming to a complete stop, despite the brake pedal being applied. It almost feels like I’m being rear ended. Very scary at first. It happens a few seconds after I come to a complete stop, and every time I stop. Doesn’t happen if I don’t come to a full stop.
Rear drivers side tail light occasionally pops out at highway speed
Seemingly related to NHTSA Recall number 23V896. My rear passenger axle bolt has been sheared off. Ford dealership and Ford Corporate have stated my VIN number is not covered under recall 23V896.
The daytime running light is dim in on one side of the headlight, this is a very common issue with these trucks and ford needs to do the right think and fix and recall this issue.
The contact owns a 2023 Ford F-150. The contact stated that while starting the vehicle, the message trailer brake module fault was displayed on the instrument panel. The contact stated that the turn signals were blinking quickly. The dealer had been contacted to schedule an appointment, but the vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The contact found information regarding SSM: 52279/NHTSA ID Number: 10250833 (Trailer Hitches, Unknown or Other). The manufacturer had been informed of the failure and confirmed that the VIN was not included in a recall or in the SSM. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 4,000.
On numerous occasions the truck fails to accelerate and bogs down when taking off and turning at the same time. This has occurred when pulling out of a parking lot onto a busy street where cars are going the speed limit of 45 mph. When pulling out and making a turn you push the gas and nothing happens. The truck is basically coasting from the initial take off and is going less than 20 mph. Suddenly the cars that were coming down the road are right on top of you swerving and hitting there horn because they think you deliberately pulled out at the last minute in front of them. In actuality you pulled out of the parking lot with ample space. The problem is the truck did not accelerate. Secondly the truck handles terribly when pulling out of a driveway that has multiple angles. The truck can violently toss riders around in the seat at low speeds. This could cause someone to lose control of the steering wheel. I have reported these problems to ford dealer. I have either been told there is no problem or told “we found the problem and fixed it” only to experience the same dangerous faults time and time again. I have gone as far as telling the dealer to put in their records that I said “someone was going to get killed in a car wreck because of these flaws.”
The transmission is making a vibration in the accelerator pedal. dealer says its a normal characteristic but I had the same vehicle in 2021 and never had the problem
The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked and unattended, the tailgate opened independently. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. While the vehicle was parked at the residence unattended, the tailgate opened unintendedly without warning. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was due to the key fob. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 14,500.
After driving for approximately 2 hours, A/C stopped blowing out of vents. Even adjusting the fan speed up & lowering temp, vents did not blow air. However, I could hear air blowing within console. During this time, defrost of windshield did not work. I turned off system for approximately 30 minutes and then system began working. This same situation has happened 2previous times.
A/C unit has frozen up on my truck two times causing me to have to bring it to the delearship for repairs. This is a brand new vehicle and it gets extremely hot in Texas and to have the A/C go out and no longer function is a serious health risk to me and my family.
My truck is brand new. The A/C lines and evaporator coil are freezing up when using the A/C, resulting in no air flow out of the vents in the cabin. I checked forums online and this has been a common problem with my vehicle yet Ford has filed no recall to fix it. Dealership states it’s a faulty temp sensor in the evaporator. Ford refuses to pay for the fix under the vehicle manufacturer warranty because no warning lights are displayed on your dash.
The contact owns a 2023 Ford F-150. The contact stated that while the dealer was performing tire rotation on the vehicle, the dealer informed the contact that the rear passenger's side axle bolts had fractured. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The dealer replaced the rear passenger's side axle assembly under warranty. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000.
Stopped Truck, The rear passenger window went down on its own! The window would not go back up. We stopped at a nearby FordDealership and a service rep looked at it and indicated that when we hit the window button he could hear clicking and said our rear passenger window motor was probably dead. the service rep assisted us in putting plastic on the window, which did not adhere well! We were about 60 miles away from home with young children on a 3 day vacation, The loud noise from the plastic vibrating from the window was deafening!!
Coming off the freeway, heard a loud noise in the rear of my truck. Then it sounded like rocks were getting pulverized. Put the vehicle in park and since we (Me, wife, and two children) were on a decline the brakes did not work and our truck drifted into oncoming traffic. Luckily cars were able to avoid us in time where we pulled off onto the shoulder and engage the parking brake.
My truck is 3 days old and the ac and defrost keeps going out when driving down the road. No warnings and no codes. This is a known issue by ford on 2023 models and I demand that something is done!
After an hour or so of driving with the A/C on, it stops cooling and just blows hot air. The only remedy is to drive for 5-10 minutes without A/C and turn it back on. It will cool, but stop cooling after a shorter period of time. Truck had less than 2k miles when this happened and it was the first time using the A/C on a longer trip.
After calling Ford to inquire about my F-150 being included in a Customer Satisfaction Program (CSP), I was told by Ford Customer Service that my F-150 is not included and to submit my request to the NTSB. There is an existing program (22G06) that affects the heated steering wheel in my F-150, but Ford is stating that the VIN of my truck isn't included in the program. My F-150 was also built in 2023 and has the parts necessary to complete this upgrade.
The contact owns a 2023 Ford F-150. The contact stated that while attempting to park the vehicle, the parking aide sensor alert sounded. The contact stated the vehicle continued to function normally although the part holding the sensor was detached. The contact took the vehicle to the dealer where it was diagnosed that the rear parking aid sensor needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Complaints 1-50 of 95, newest first, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.