2023 Ford F-150 Hybrid complaints

After driving on hwy for about 2 hours the air conditioning stops working or works intermittently. Noticed it started working again after stopping for a few minutes for highway construction but a few minutes after getting back on the road stopped working again. Evaporater may be freezing because I can hear the fan running on high but no air is coming out of vents. Not sure if TSB has been issued for this can be a safety issue as well because I cannot defog / defrost windshield or rear windows.

Sudden downshift with Vehicle Transmission causing vehicle to come to an unexpected stop. Vehicle can lock up wheels and become uncontrollable. Vehicle was taken in to Ford dealership and dealer technician verified the issue. Technician sent data to Ford. Dealer reported issue to Ford and Ford told dealer there is no fix. If this continues to happen an accident could occur.

While driving on interstate vehicle lost all braking and steering. Numerous warning lights popped up. I almost was in a very bad accident. I was able to put transmission in manual and gear down and finally got steering back with no power and could maneuver off road. Truck then shut down and would not start again. Called Ford and not very helpful. Contacting attorney for help.

The transmission downshifts s hard after the vehicle is fully warmed up it will cause the rear tires to lock up on wet or slippery road conditions This may cause a loss of control and put the occupants of the vehicle in danger The problem has not been confirmed by a dealer but it has been in twice for this issue. the dealers do not have enough time to drive the vehicle long enough for the transmission problem to start. There are no warning lamps on the dash, but I do have video proof of this occurring.

The vehicle abruptly down shifted locking the rear tires when approaching a stop light. Safety: luckily no one was behind me that could of rear ended the vehicle. Will report issue to dealership.

A/C System stops blowing out of the vents. Blower motor can be heard operating but nothing comes out of vents. Issue is intermittent and happens randomly.

The air will not blow through the vents at certain times. This is A/C and defrost. It seems the lines freeze, or actuator is not working?

We were sitting in a friends driveway with car running but not moving. My daughter opened the rear passenger door and there was a loud noise. It sounded like a gunshot. We finally figured out the sunroof had burst. It had left a huge hole in the sunroof and glass was everywhere. There was no warning for this and i have not driven the vehicle since the incident. (2 weeks ago) Had we been moving and had my wife, 12 year old daughter and her friend in the car this could of put a lot of people in danger.

While backing out of a parking spot, the screen with the rearview camera froze. I was not aware the screen had frozen and continued to back up believing I was seeing what was behind me. Fortunately, there was no accident. The screen remained frozen until I stopped the vehicle and cycled the engine.

See attached document for complaint

The contact owns a 2023 Ford F-150 Hybrid. The contact stated that while driving at various speeds, the Forward Collision Avoidance system warning light illuminated. While driving in the sun at various speeds, the vehicle drifted towards the ditch while there are no other vehicles nearby. The radio was inoperable. The trailer disconnected message was displayed without a trailer being connected to the vehicle. After it rained or after the vehicle was washed, the vehicle was slow to start and went into Accessory mode. The vehicle was taken to the local dealer, who informed the contact that they were unable to duplicate the failure. The vehicle was taken back to the local dealer again; the failure was due to the camera system and the sun. The contact stated that water and sunlight were causing the failure, and water was entering the connectors, but the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The dealer contacted the Ford engineer in his State, who was unable to determine the cause of the failure. The dealer called the manufacturer’s engineers at Headquarters, who were unable to determine the cause of the failure and informed the dealer to replace unknown parts. The manufacturer was made aware of the issue. The failure mileage was approximately 2,000.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 10 MPH, the contact heard an abnormal crunching sound coming from the rear passenger’s side of the vehicle. The contact was able to drive the vehicle to the residence. The contact stated that later while attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle towed to a local dealer. The dealer had not diagnosed the vehicle and the vehicle was not repaired. The failure mileage was approximately 700. VIN tool confirms parts not available.

A/C stops blowing out any vent although you can hear the blower motor running. If car is off for 5 minutes, A/C resumes working for a short time, and then repeats above problem. cannot defrost windows or control any output of the A/C. My truck is new and has done this off and on since the second day I owned it.

The contact owns a 2023 Ford F-150. The contact stated that on several occasions the vehicle failed to start. The contact stated that the message "Stop Safely Now" was displayed. The vehicle was eventually started after waiting for approximately ten minutes to over one hour. The vehicle was taken to the local dealer who was unable to duplicate the failure. No cause for the failure was found. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.

The truck initiated a "Stop Safely Now" alert and would not start. I was in a very bad neighborhood at the time and feared for my personal safety. I had to get out of the vehicle, walk away for 10 minutes where the key fob wasn't in contact with the truck, then tried 3 times to start the vehicle without success. I waited another 45 minutes outside in a dark and dangerous area before I finally was able to get the vehicle to start. This is the 4th time since purchasing the vehicle in May 2023 that this has happened. I've had it back to the dealer 3x to troubleshoot but they can find nothing, they've told me that it is a known issue at Ford but they have not received a fix yet. Ford owner forums provided guidance to "let it sit and then try again 10 minutes later". This didn't work in my event and again, my personal safety was at risk.

Sporadically the vehicle will not start. 200 miles on the 2023 powerboost and this has happened 3 times. Vehicle says pull over safely now and will not allow me to put into gear. picture of battery on dash. Vehicle always sitting in heated insulated garage. Waited a day and then it starts. Ford mechanic does not see anything wrong and cannot duplicate the issue so no fix is available.

The contact owns a 2023 Ford F-150. The contact stated while driving 60-65 MPH, there was a message indicating that the trailer brakes fault light was displayed. Additionally, an alarm sounded persistently, which interrupted the turn signal function. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where an unknown over-the-air update was performed; however, the failure recurred. The dealer then replaced the trailer brake control module; however, the failure persisted. The dealer informed the contact that there was no fix for the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer later advised the contact to retrieve the vehicle from the dealer because there was no fix for the failure. The failure mileage was approximately 12,000.

I got into my car with my wife and turned on my car an heard a loud boom followed by static in the tweeter speakers. It was startling, distracting and dangerous.

When I pressed Start yesterday a loud ear-splitting noise emitted from the sound system. It took my shocked brain a moment to realize it wasn't a security alert. When I realized nothing I did would get it to shut off, I got out of the vehicle. It eventually stopped, and the sound system doesn't work at all now. I have an appt to get this looked at, but I've read that Ford doesn't consider this a safety issue. I can see why, but I care for my elderly mother, and if this had happened with her in the vehicle she would not have come out it unscathed. As it is, I twisted my ankle a bit scrambling out because you cannot THINK with that noise. If this had happened while driving there is no way I'd been able to safely continue, no way at all. I've also read that the sound is 'only' 109 decibels, the same as a loud sporting event. I would argue that this very loud sound is trapped inside the cab of a truck and not an open-air stadium. It's been 17 hours and my ears are still ringing and they hurt.

Truck did not start and kept flashing 2 errors back and forth: "Full Accessory Power Active" and "Stop Safety Now"

I purchased the truck 2 weeks ago brand new and it has a total of 570 miles on it. After not being used for one day, the truck would not start at all. I receive a warning indicating that I should stop safely now, that full power accessory mode is on and a check engine light. I connected a OBD scanner but no codes were generated. The truck should no signs of a dead battery as all electrical functioned other than starting the hybrid electric engine. I contacted a dealership who informed me that I had to have the vehicle towed to them at my expense. I tried multiple times to start the truck again with the same results. While waiting for the tow truck (40 minutes later), I tried again and the vehicle started. There appear to be many claims of this same behavior related to the Ford powerboost engine for several years which I was unaware of prior to purchase. This level of insecurity should have no place when purchasing a brand new $80K automobile as my 13 year old daughter was left stranded as a result.

At times will go out to start truck after it has been running for a while and will not start. Push start button and will not do anything. I had to wait for a least 2 hours before it would start again. I have read on internet that this has happened to several people. It could be very dangerous at night if this happened in some places. This problem doesn't happen very often but does happen. The truck acts like a dead battery this is the Power Boost model. I was told per dealer let it sit for a while and should start.

Truck wouldn’t start (2000 miles). Dashboard had a “stop safety now” warning light as well as the check engine and battery lights on. All other electronics seemed to be working normally. After sitting all night, truck started normally and drove normally.

After vehicle is parked and locked, return to vehicle to start the vehicle and when start button is pushed get a 'stop safely' message and vehicle will not start. Has happened on 4 occasions, disconnect battery, reconnect, lock and unlock - wait and try again seems to be only repair. Dealer has no idea what problem is since he can't recreate the problem.

I started the truck and safety systems all shut down: BLIS, Lane Keeping, Reverse Sensing, Advance Track, Rear Cross, Forward Collision...everything failed. It even turned my steering wheel to the right so it was not straight. I drove for about three miles, while stopped at a light a message said something about steering calibration and it straightened my steeling wheel to be back where is was supposed to be. The safety system shutdown has happened on three different dates.

1. My 2023 Ford F-150 Powerboost Hybrid is receiving the Stop Safely Now message. The vehicle has failed to start on a few occasions. 2. The vehicle not starting left me in a position where the vehicle was inoperable. This is a safety concern because is would put me or my family in potential danger from the elements, inability to receive health care and potential danger from individuals of I’ll intent. 3. Yes. 4. Unknown. 5. Unknown. Although I received low voltage messages, I had no idea what that meant. The Ford app simply told me to drive the vehicle to charge the battery. I drive the truck daily.

Shortly after starting my vehicle and while still in the driveway the audio system blasted static at an unbearable volume. Had I been driving and not parked it was so loud and shocking that it could have caused an accident. I called the dealer but the technician was unable to advise what to do. I had purchased the vehicle just the day prior. There were no warnings or indications prior to the audio blast.

On 5/10/2023, at around 2 PM, when trying to start my truck after turning off in parking for about 2 hours. The truck won't be able to start with the "Stop Safely Now" warning. Tried all sorts of methods, jumping cable, jump pack, etc, it won't start. After calling Ford Road Side Assisstant, the mechenic was able to jump start it. On 5/24/2023, the truck won't start with the "Stop Safely Now" warning. This time, was able to start it after a few minutes of trying to start it remotely with Fordpass app. Took truck to the dealer, and the dealer had no idea how to fix the issue, which can happen randomly.

My truck is less than 1 month old and less than 1,000 miles. On two separate occasions, when attempting to start the ignition the engine will not start. A "Stop Safely Now" message appears on the dashboard, and the truck will power on the accessories only. Now matter how many attempts to turn on the ignition, the truck will not turn on. This leaves you completely stranded wherever you are. You do not know when this SSN message will occur, and can be a serious safety issue if being left stranded somewhere. There were no messages, codes, or other issues reported from the truck prior to this. The battery was checked and is sufficient. This is a problem with the powerboost hybrid engine in the Ford F150.

I am consistently getting an error message to stop safely now and the vehicle will not start. It is a known issue with Ford and they have promised a fix later this year. The vehicle has left my family stranded for hours at a time, with one instance in a medical emergency.

2023 Ford F-150 PowerBoost not starting VIN [XXX] 2475.8 KM Not sure whom to report this to, but Last night, May 22, 2023 stopped the truck to go to a meeting. When we left the meeting, at just after 8:30 PM and went to start the truck, it came up with a "Stop Safely Now" message on the screen, followed by a "Full Accessory Power Active", but the truck did not come up to the ready screen and the start stop button just kept on flashing a green light. Truck would shift from 2 wheel drive to 4 wheel drive, emergency brake would engage and disengage but could not shift gears out of park. Tried getting out of the truck, relocking it, then re-entering it, and redid the start sequence, still no ability to drive. Called Roadside assistance and was advised that no assistance was available at this time and to call back after 8:00 AM and that they would arrange for a tow truck to come try and jump start the truck and if that did not work it would tow us to a dealer at that time. We attempted to jump start the truck with a friends vehicle, still no change, so we locked up the truck and hitched a ride home with our friend, who lives the complete opposite direction from us. This morning hitched a ride back to where the truck was left, it opened and started normally. Secondary issue is that the navigation screen on start up will often take a long time trying to load the map, if I switch to phone or other screen then back to navigation the map loads immediately, also the screen displayed a c

Got into my truck after work and it would not start. Two warnings were flashing "Full Accessory Power Active" and "Stop Safety Now". I turned off my truck, the tried to start it several times. 15-20mins later, my truck happened to start.

Air conditioning goes out when on low and fan blowing. Heat was overbearing as I am in the south and had to stop for fear of heat exhaustion.

This is a bran new vehicle. Power train failure indicated on screen. The transmission started jacking off leaving me with no acceleration. The truck was put in the dealership shop and repair. I picked it up about 4 weeks later. Drove it about 20 miles and the same thing happened again twice with in the 20 miles I drove. It’s back in the dealership shop been there about 3 weeks wanting on different parts then the first time they repaired it with.

When coming to a stop, say a stop light or stop sign, after a few seconds at a complete stop, the vehicle lurches violently forward. First time it happened, I thought I was rear ended, but no one was behind me. According tho hundreds of posts on www.f150gen14.com, it seems to be a known issue with the Auxiliary Transmission Oil pump, but dealerships are not acknowledging the issue or claiming it's a non-warranty issue. Regardless of that, the safety concern is the vehicle lurching into traffic, pedestrian, car in front, etc.

Can’t the start the truck, it shows “stop safety”

HVAC airflow gradually goes to zero when demanding air conditioning on days > 80F. Air conditioner lines will develop a thick layer of ice prior to experiencing no air flow. The remedy is to turn off the AC and keep fan on MAX. As the system warms airflow gradually returns. Ice buildup is the culprit as after performing the remedy a large amount of condensate is discharged underneath the vehicle.

When I tried to start the truck, the dash showed messages saying “stop safely now” and “ full accessory mode” but would not start. Truck also enters deep sleep mode daily even with a long commute to charge battery. I got the truck started via the Ford Pass app.

Brand new truck with less than 500 miles on the odometer and now having issues with the auxiliary transmission pump which is responsible for switching between the hybrid system (engine to battery and vice versa). The issue with this is that is also makes the vehicle lurch forward as if it was rear ended, with the potential to hit something in front as a result. I left the vehicle with the dealer on Tuesday (7/25) and was just told on Thursday (7/27) that it would take a month before the vehicle can see their transmission department and that it would need to stay with them for the entire duration. I am now out of a vehicle I've owned for 2 weeks for the next month, and realistically even more time as once diagnosis occurs then more waiting is needed for parts/repair.

Vehicle malfunctions at start-up. Will not turn on and displays "stop safely now" message. Has also thrown codes for low battery voltage that simply disappear. Vehicle malfunction at start-up does not throw code.

When starting truck so far 4 times in the first month of ownership it doesn’t start. No codes but dash displays full accessory mode and stop safely now. Tons of these trucks have same issue. Ford has no clue why or how to fix. Very unreliable

Entered vehicle and started my truck, and Immediately after a stop safely now along with full accessory power flash continuously. Along with the warnings I was unable to move my shifter as it was stuck on park the whole time. I turned off and restarted the vehicle 8-10 times over the course of 10-15 minutes which in the last try the messages went away and was finally able to put into drive and drive to work. I researched this issue and see a ton of other owners are having similar issues from this model.

Driving on highway at 70mph and sunroof on the vehicle "explodes/blows out". Glass shattered. No other vehicles ahead or over pass above. No outside object caused damage. The sound of the "explosion" caused me to brake severely and slow down, putting vehicles behind me at risk. Shattered glass also caused risk to drivers behind. The problem has been confirmed by dealer and component inspected by manufacturer.

The axel bolt sheered off of the rear passenger side of my vehicle. I only have 10K miles on the truck. This is a common problem among F150 Powerboosts w/ max tow package. This same flaw is found in Powerboosts from 21-23. Ford needs to recall!!! Check any F150 owners forum and you’ll see the same problem.

My F150 was purchased new and I have had it about 3 weeks. It has 1400 miles on it. Sunday afternoon April 30 2023 I could not start my f 150. There was a warning STOP SAFELY NOW and the car would not activate the engine, or disengage the parking brake. I turned everything off and waited a few minutes then tried to activate my f150 again. Again the car was bricked. The next morning May 1 at 8 am the car functioned and normally. I contacted a Ford dealer and was advised to make a service appointment. I did and took the F 150 in for service May 2 2023. It is now at a dealership for diagnostics. Had I been at 70 mph on teh interstate with a warning like STOP SAFELY NOW and then been stranded that could have been very hazardous.