2013 Ford Explorer complaints

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER'S SIDE DOOR. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER AND LEFT KNEE. THE CONTACT ALSO SUFFERED FROM HEART COMPLICATIONS. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

STEERING POWER SUPPORT STOPPED WITHOUT WARNING DURING A TURN AT LOWER SPEED. CAR BECAME ALMOST IMPOSSIBLE TO CONTROL (TURN OR STEER). FAULT LIGHTS INCLUDED STABILITY, TRACTION, AND ENVIRONMENTAL CONTROL ERRORS CAME ON AS THE STEERING POWER SUPPORT TERMINATED. FUSE AND MECHANISM WERE UNDAMAGED. TURNING THE CAR ON AND OFF DID NOT REMOVE THE FAULT. VEHICLE DID THIS ANOTHER 3 TIMES, INCLUDING ONE AT HIGH SPEED OF 70 MPH ON HIGHWAY IN FAT LEFT LANE. HAD TO ALLOW FOR VEHICLE TO MERGE ACROSS 4 LANES OF INTERSTATE TRAFFIC TO SHOULDER AND EVENTUALLY SLOW DOWN. ALL COMPONENTS OF VEHICLE THEN TURN OFF AND MULTIPLE ATTEMPTS TO TURN OFF AND ON VEHICLE ARE REQUIRED WITH PROLONGED TERMS OF VEHICLE BEING LEFT OFF. *TR

STEERING POWER SUPPORT STOPPED WITHOUT WARNING DURING A TURN AT LOWER SPEED. CAR BECAME ALMOST IMPOSSIBLE TO CONTROL. FAULT LIGHTS INCLUDED STABILITY, TRACTION, AND ENVIRONMENTAL CONTROL ERRORS CAME ON AS THE STEERING POWER SUPPORT ENDED. FUSE AND MECHANISM APPEAR UNDAMAGED. TURNING THE CAR ON AND OFF DID NOT REMOVE THE FAULT. *TR

THE BUCKLE FOR BOTH INFLATABLE SEATBELTS IN THE SECOND ROW SEAT HAVE BROKEN A TOTAL OF 4 TIMES. ONCE THE BUCKLE CRUMBLED INTO MANY PIECES IN MY DAUGHTER'S HAND, ON BOTH BELTS A PROTECTIVE PLASTIC COVER HAS FALLEN OFF, AND NOW ONE OF THE BELTS GETS STUCK OCCASIONALLY IN THE BUCKLE. ALSO THE MIDDLE BELT LOCKED UP AND WOULD NOT UNROLL. SO A TOTAL OF 5 ISSUES WITH ONE ROW OF BELTS AND BUCKLES. THIS IS THE ROW MY CHILDREN SIT IN. I REQUESTED FORD TO TAKE THIS VEHICLE BACK UNDER THE CALIFORNIA LEMON LAW AND THEY DENIED IT! *TR

THE FIRST THING I NOTICED WAS THAT THE CAR FELT LIKE IT WAS SPUTTERING AND RUNNING ROUGHLY. WHEN I CAME TO A STOP LIGHT, IT RAN REALLY ROUGH AND JUST DIED. IT STARTED BACK UP AND I WAS ABLE TO DRIVE IT HOME. NOT KNOWING IF THE PROBLEM WAS JUST A FLUKE OR NOT, I DROVE IT THE NEXT DAY. AFTER HAVING GONE ABOUT 8 MILES, IT DID THE SAME THING AGAIN. THE ENGINE RUNS ROUGH AND THEN JUST DIES. IT ALSO HAPPENED TO MY HUSBAND AS HE LEFT OUR NEIGHBORHOOD. IT STARTED TO DIE ON HIM BUT HE PUT IT IN NEUTRAL AND GAVE IT GAS. HE TOOK IT TO THE LOCAL LINCOLN MERCURY (BAYWAY) ON GULF FREEWAY IN HOUSTON, TX. THEY KEPT IT FOR ALMOST 3 DAYS, COULD NOT FIND ANYTHING WRONG AND ONE OF THE SERVICE MANAGERS DROVE IT THE LAST DAY AND IT NEVER HAPPENED TO HIM SO PROBLEM WAS NOT FOUND. TODAY AS I WAS TRAVELING DOWN THE GULF FREEWAY (I-45) SERVICE ROAD I SLOWED DOWN FOR A LIGHT, THE CAR SPUTTERED AND DIED WHILE SITTING AT THE LIGHT. THE CAR WAS HARD TO START UP AND I WAS ABLE TO GET IT GOING AND TRYING TO DRIVE IT TO MCREE FORD WHERE I BOUGHT IT LAST SUMMER. IT STALLED AND I HAD TO HAVE IT TOWED TO DEALERSHIP. LAST WEEK WHEN I WAS DRIVING AROUND IN IT, THE WHOLE A/C SYSTEM TURNED OFF AND IT STARTED BLOWING HOT AIR. ALL THE A/C LIGHTS HAD GONE OUT. DON'T KNOW IF THAT WAS PART OF A PROBLEM OR NOT. *TR

VEHICLE DISPLAYS DOOR AJAR WHEN DRIVERS DOOR IS SHUT. HAPPENS RANDOMLY AND HAS NOW BECOME A REGULAR OCCURRENCE. *TR

HEADLIGHT BULB AND PLASTIC CONNECTOR HAVE MELTED AT THE CONNECTION.

I HAVE A 2013 FORD EXPLORER ECOBOOST. TODAY (APRIL 19, 2014), I WAS ON HIGHWAY 280 SOUTH HEADING TOWARDS SAN JOSE AND MY CAR DECELERATED TWICE. 1. THE FIRST TIME I NOTICED THE DECELERATION, I PULLED OVER TO THE SHOULDER AND TURNED THE IGNITION OFF. I DID NOT SEE ANY WARNING LIGHTS ON THE DASHBOARD AND THE FUEL INDICATOR WAS NORMAL, MEANING IT WAS ABOVE THE RESERVE LINE. I STARTED THE IGNITION, LEFT THE GEAR LEVER IN NEUTRAL AND PRESSED THE ACCELERATOR PEDAL FOR A FEW SECONDS, IT SEEMED NORMAL. I MOVED ONTO THE HIGHWAY AND RESUMED DRIVING. 2. AFTER ABOUT 2 MILES, THE CAR DECELERATED AGAIN, THIS TIME, I WAS AFRAID IT MIGHT STALL AND PULLED OVER TO THE SHOULDER. AGAIN, I DID NOT SEE ANY WARNING LIGHTS ON THE DASHBOARD AND THE FUEL INDICATOR WAS NORMAL, MEANING IT WAS ABOVE THE RESERVE LINE. I STARTED THE IGNITION, LEFT THE GEAR LEVER IN NEUTRAL AND PRESSED THE ACCELERATOR PEDAL FOR A FEW SECONDS, IT SEEMED NORMAL. I MOVED ONTO THE HIGHWAY AND RESUMED DRIVING. AFTER ABOUT 1 MILE, THE FUEL INDICATOR POPPED UP THE MESSAGE THAT THE CAR REACHED RESERVE STAGE. THEN THE CAR WORKED FINE FOR THE NEXT 4 MILES. THIS IS A SERIOUS TECHNICAL ISSUE. IF THE CAR DECELERATES SUDDENLY WITHOUT WARNING, IT CAN CAUSE ISSUES FOR DRIVERS. *TR

MY 2013 FORD EXPLORER (LIMITED) SPONTANEOUSLY LOCKED WHILE MY 9 MONTH OLD DAUGHTER WAS IN THE CAR WITH THE KEYS. MY WIFE HAD JUST PUT MY DAUGHTER IN THE CAR WITH HER PURSE, WHICH HAD THE VEHICLE KEYS INSIDE. AFTER SHE CLOSED THE DOOR TO WALK TO THE DRIVER'S SIDE, THE VEHICLE LOCKED, AND WOULD NOT OPEN. ALL PUBLISHED VEHICLE OWNER'S MANUALS/DOCUMENTATION CLEARLY STATE THAT THIS SHOULD NEVER HAPPEN. FURTHER, THE VEHICLE HAS BUILT IN MECHANISMS TO SAFEGUARD AGAINST THIS SCENARIO WHICH ALSO FAILED. WITH THE KEYS IN THE VICINITY OF THE CAR, YOU SHOULD BE ABLE TO TOUCH THE DOOR HANDLE TO UNLOCK THE VEHICLE. NOTHING WE TRIED WOULD UNLOCK THE CAR. WE LIVE IN A HOT CLIMATE, SO THE CAR WAS WELL OVER 120 DEGREES. WE CALLED THE FIRE DEPARTMENT TO BREAK IN (BROKEN WINDOW, AND DOOR). AFTER BRINGING THIS UP WITH FORD, THEY'VE DONE NOTHING TO FIX THE PROBLEM. THEY CLAIM IT'S NOT THEIR FAULT, OR RESPONSIBILITY TO INVESTIGATE FURTHER, AND THERE IS NOTHING THEY CAN DO. I WAS LUCKY HELP WAS CLOSE BY, HOWEVER, UNDER DIFFERENT CIRCUMSTANCES, THIS COULD HAVE BEEN FAR MORE TRAGIC. *JS

2013 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HEADLIGHTS DO NOT ILLUMINATE FAR ENOUGH IN FRONT OF THE VEHICLE AND AIM DOWN INTO THE ROAD. *SMD THE DEALER INFORMED THE CONSUMER, IT WAS A DESIGN FEATURE, AND THERE WAS NOTHING TO FIX. *JB

EXHAUST ENTERS THE VEHICLE CABIN ANY TIME THE ENGINE IS OPERATED AT HIGHER RPMS, SUCH AS CLIMBING A LONG HILL OR TRAVELING AT HIGHWAY SPEEDS AND PASSING OTHER TRAFFIC. THE PROBLEM APPEARS TO HAVE BEEN PRESENT SINCE PURCHASING THE VEHICLE (NEW), BUT WE INITIALLY THOUGHT THE ODOR WAS COMING FROM SURROUNDING VEHICLES. WE SHORTLY DISCOVERED THAT THE EXHAUST ODOR OCCURRED WITHOUT THE PRESENCE OF ANY OTHER TRAFFIC. THE VEHICLE WAS TAKEN TO THE FORD DEALER WHO CONTACTED FORD ENGINEERING FOR A FIX. THE "FIX" DIDN'T HELP. I CONTACTED FORD CUSTOMER SERVICE AND ESTABLISHED A "CASE" IN AUGUST, 2013, AND WAS PROMISED THE PROBLEM WOULD BE TAKEN CARE OF. FORD TOLD US TO OPERATE THE VENTILATION SYSTEM IN THE RECIRCULATION MODE UNTIL THE PROBLEM WAS SOLVED. THIS ONLY AMPLIFIED THE ODOR BECAUSE THE EXHAUST STILL ENTERED BUT WAS THEN TRAPPED IN THE CABIN. AT FORD'S DIRECTION THE CAR WAS TAKEN BACK TO THE DEALER WHERE IT SAT FOR 3 WEEKS BUT WAS NOT TOUCHED. THE DEALER THEN CALLED AND ASKED US TO COME GET THE CAR BECAUSE THEY DIDN'T KNOW HOW TO FIX IT. SINCE THEN, DESPITE MY CONTINUING EFFORTS, I HAVE BEEN REPEATEDLY STALLED AND TOLD "WE'RE WORKING ON IT". THE ODOR IS PRESENT YEAR ROUND BUT SEEMS TO BE STRONGER IN WARMER WEATHER. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE HEAD LIGHTS WERE NOT ADEQUATELY DESIGNED. WHEN DRIVING WITH THE HEADLIGHTS ILLUMINATED, THE CONTACT WAS NOT ABLE TO SEE ANY OBJECTS THROUGH THE TOP PORTION OF THE WINDSHIELD. THE CONTACT WAS CONCERNED ABOUT THE POSSIBLE SAFETY HAZARD OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,300.

WHILE WAITING IN LINE AT THE LOCAL CAR WASH THE ENGINE IN MY 2013 FORD EXPLORER SPORT BEGAN TO REV UP, THEN LOST POWER AND BEGAN TO SHAKE VIOLENTLY BEFORE THE ENGINE STALLED COMPLETELY. NO WARNING LIGHTS WERE ILLUMINATED AND NO VISIBLE INDICATIONS OR WARNINGS WERE DISPLAYED TO GIVE ANY INDICATION AS TO WHAT THE PROBLEM MIGHT BE. SEVERAL ATTEMPTS TO RESTART THE ENGINE FAILED AND I HAD TO PUSH THE VEHICLE OUT OF LINE AND INTO AN ADJACENT PARKING LOT. WHEN I TRIED TO RESTART THE VEHICLE ONCE TOW TRUCK ARRIVED TO TOW THE VEHICLE BACK TO THE FORD DEALERSHIP WHERE I PURCHASED THE TRUCK IT STARTED UP AS IF NOTHING HAD HAPPENED. *TR

I RECEIVED A SAFETY RECALL NOTICE # 13S04 FROM FORD ON A FUEL DELIVERY MODULE THAT NEEDS TO BE REPLACED. THE RECALL NOTICE WAS DATED JULY OF 2013. MY FORD DEALER TELLS ME THEY CANNOT GET THE PART--DON'T KNOW WHY. I CALLED FORD CUSTOMER SERVICE AND WAS TOLD--COMPUTER HAS MY PART ON ORDER--BUT THEY CANNOT OR WOULD NOT TELL ME WHEN I COULD EXPECT THE PART AND IF I SHOULD HAPPEN TO SMELL GAS TAKE THE CAR TO A FORD DEALER. WHAT'S GOING ON???????? *TR

WHEN I ACCELERATE FAST, THE EXHAUST ENTERS THE VEHICLE FROM THE AC UNIT. MY CAR WAS IN 3 TIMES BEFORE THE PRESCRIBED TECHNICAL SERVICE BULLETIN (12-12-4) WAS PERFORMED, WHICH BY THE WAY DOES NOT FIX THE ISSUE. CANT EVEN IMAGINE HOOKING UP OUR BOAT TO THIS VEHICLE AS IT WILL PROBABLY KILL US WITH CARBON MONOXIDE POISONING. MY 10 YEAR OLD SON HAS HAD BRONCHITIS 4 TIMES SINCE WE HAVE HAD THIS VEHICLE.. HMMM POSSIBLY RELATED!! IT IS ONLY A MATTER OF TIME BEFORE A CHILD THAT IS STRAPPED INTO HIS SEAT DIES OF C.M. POISONING! THE SMELL IS EXTREMELY WORSE IN THE BACK SEAT, NEVERMIND SITTING IN THE 3RD ROW! YOU WOULD PROBABLY DIE A SILENT DEATH RATHER QUICKLY!! AND THE WORST PART OF ALL... FORD'S CEO [XXX] AND FORD AS A WHOLE IS VERY AWARE OF THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

POLICE VEHICLE - ATTEMPTING TO CATCH UP TO A VEHICLE, POWER STEERING WENT OUT.. WAS UNABLE TO STEER AND WARNING LIGHT STATED POWER STEERING ASSIST FAILURE. DEALER SAID THEY SHOW NO FAULT CODES AND GAVE IT BACK TO US. SEE HUNDREDS OF COMPLAINS OF THIS SAME NATURE ON FORD FORUMS. *TR

TL* THE CONTACT A OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT RODENTS WERE DESTROYING THE WIRES UNDER THE HOOD. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE WIRE INSTALLATION WAS MADE FROM SOY BEANS, WHICH WAS ATTRACTING THE RODENTS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TR

TL- THE CONTACT OWNS 2013 FORD EXPLORER. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BEGAN TO MALFUNCTION WHILE DRIVING 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 400. RK

I WENT TO SUBWAY TO GET SOMETHING TO EAT AND GOT BACK IN CAR TO LEAVE AND THE STEERING ASSIST FAULT SERVICE REQUIRED LIGHT CAME ON AND STEERING WHEEL IS VERY TIGHT. I TURNED THE CAR OFF AND BACK ON AND IT'S NOT RESETTING. I HAVE A TOW TRUCK ON THERE WAY RIGHT NOT. I LIVE IN NORTH DAKOTA AND HAD THIS HAPPENED ON A HIGHWAY GOING A HIGH RATE OF SPEED WOULD HAVE BEEN VERY SCARY. THIS CAR IS NOT EVEN 3 MONTHS OLD AND HAS UNDER 5,000 MILES ON IT. THIS IS VERY DISTURBING AND NEEDS TO BE ADDRESSED. *TR

TL* THE CONTACT RENTED A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, A LOUD EXPLOSIVE NOISE WAS EMITTED AS THE FRONT PASSENGER'S SIDE OF THE VEHICLE COLLAPSED. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRONT AXLE HAD BECOME SEPARATED FROM THE TRANSFER CASE. THE SHAFT HAD ALSO ROTATED AND CAUSED DAMAGE TO THE PASSENGER'S SIDE UPPER CONTROL ARM. THE VEHICLE WAS TOWED TO THE RENTAL COMPANY FOR FURTHER INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 13,000.

I WAS CHANGING LANES FROM THE LEFT TO THE RIGHT. WHEN I WENT TO STRAIGHTEN OUT IN THE LANE THE ELECTRONIC POWER STEERING FAILED, WHILE THE WHEEL WAS CUT TO THE RIGHT. LUCKILY, I WAS ABLE TO USE BOTH MY HANDS TO FORCE THE WHEEL BACK. I FOUND IT DIFFICULT TO STEER THE WHEEL AND I AM A 34 YEAR OLD CONSTRUCTION WORKER. IF MY WIFE WAS DRIVING THE CAR, SHE WOULD OF CRASHED INTO THE PERSON WHO WAS WALKING ON THE SIDEWALK. *TR

2013 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE KEYPAD ENTRY SYSTEM ISSUES. *SMD THE CONSUMER STATED THE KEYPAD IS ENCLOSED IN A PLASTIC CASING AND OPENS MAYBE ONE OUT OF THREE TRIES, WHICH MAKES IT VIRTUALLY USELESS AS AN ENTRY INTO THE VEHICLE. THE DEALER ADMITTED THERE WAS A PROBLEM, BUT THERE WAS NO FIX.

WHEN ACCELERATING, WITH ENGINE RPMS RISING ABOVE 3500 RPM EXHAUST FUMES BEGIN TO ENTER THE CABIN THROUGH THE AC DUCTS. ODOR IS PRESENT REGARDLESS OF VENTILATION MODE (RECIRCULATION OR FRESH-AIR). ALL ATTEMPTS AT REPAIR, INCLUDING OFFICIAL TSB BULLETIN PUBLISHED BY THE FORD MOTOR COMPANY (TSB 12-12-4) AND INSPECTION BY FIELD SERVICE ENGINEER, BY FORD DEALERSHIP SERVICE CENTER PERSONNEL HAVE FAILED. HERE IS A PART OF A RESPONSE FROM FORD TO MY SERVICE TECHNICIAN ON 10/10/2013 THIS CONCERN IS CURRENTLY UNDER INVESTIGATION. WHEN A RESOLUTION IS AVAILABLE, THE DEALER WILL BE NOTIFIED WITH A TSB, SSM, FSA, OR BROADCAST MESSAGE." I THINK THIS PROBLEM EXISTS IN EVERY FORD EXPLORER MANUFACTURED SINCE 2011 TO PRESENT BUT CONSUMERS EITHER DON'T KNOW IT IS HAPPENING OR THEY DON'T KNOW TO TAKE IT TO FORD. OTHERS WITH THE SAME COMPLAINT ON THIS WEBSITE: 2011-10545178, 10537052, 10485394, 2012- 10466807, 10458341, 2013 - 10548667, 10547404, 10545106, 10534074, 10531802, 10522939, 10511749, 10503135, 10497684, 10493493, 10472937, 2014 ' 10536610 (SO FAR). ONE CASE (10521718) EVEN HAD TO BE TAKEN TO THE HOSPITAL BECAUSE OF THE CARBON MONOXIDE. PAGE 206 OF MY OWNERS MANUAL STATES 'WARNING: IF YOU SMELL EXHAUST FUMES INSIDE YOUR VEHICLE, HAVE THIS CHECKED IMMEDIATELY. DO NOT DRIVE YOUR VEHICLE IF YOU SMELL EXHAUST FUMES. CARBON MONOXIDE IS PRESENT IN EXHAUST FUMES. TAKE PRECAUTIONS TO AVOID ITS DANGEROUS EFFECTS.' FORD WON'T DO THE RIGHT THING AND BUY THIS VEHICLE BACK FROM ME AND BECAUSE I BOU

BOUGHT 2013 EXPLORER WITH P255/50R20 104H TIRES WENT TO HAVE ALL TERRAIN TIRES WITH STUDS PUT ON CAR FOR WINTER. WHEELS ARE 18 INCH RIMS (245/60R18 104T), RECOMMENDED BY FORD WHEN I BOUGHT VEHICLE. I NEED STUDS DUE TO EXTREME CONDITIONS IN MONTANA WITH ICE. THE P255/50R20 104H TIRES CANNOT BE FITTED WITH STUDS. FORD RECOMMENDED THE R18 TIRES. NOW FORD REFUSED TO RECALIBRATE MY SPEEDOMETER WITH THE SMALLER TIRES EVEN THOUGH THIS IS THE STANDARD TIRE R245/60R18 PUT ON EXPLORERS. THE DEALER IS LOCKED OUT OF THIS OPTION. MY CHOICE IS DRIVE WITHOUT STUDS (CANNOT GET IN MY DRIVEWAY WITHOUT THEM)AND SPEEDOMETER IS CORRECT OR USE THE SAFER TIRE WITH STUDS AND RISK TICKETS AS THE SPEEDOMETER IS OFF.. *TR

UNDER HEAVY ACCELERATION EXHAUST FUMES ENTER THE CABIN. THIS IS WELL DOCUMENTED ON THE FORD EXPLORER FORUMS. HTTP://WWW.EXPLORERFORUM.COM/FORUMS/SHOWTHREAD.PHP?T=323597. A RECALL IS NEEDED OR THEY NEED TO BUY THESE BACK! *TR

AFTER ALL THE NEW CAR SMELLS BEGAN TO WEAR OFF WE BEGAN TO NOTICE WHAT SEEMED TO BE EXHAUST FUMES WHEN WE WERE DRIVING UP HILLS. WE SOON NOTICED THAT IT HAPPENED ANYTIME UPON HARD ACCELERATION. THE SMELL IS ENOUGH TO MAKE YOUR EYES BURN AND WATER FROM UP IN THE DRIVER SEAT. WE THOUGHT MAYBE IT WAS COMING FROM THE REAR BUT TRIED IN ALL POSITIONS AND OFF AND STILL HAVE IT. THE FORD FIX WITH THE NEW VENT, SEALANT, ETC. WAS DONE AND HAD NO EFFECT ON IT. IT WAS BROUGHT BACK INTO THE DEALERSHIP A SECOND TIME AND THE OPPOSITE VENT WAS REPLACED, STILL NO CHANGE. WE BROUGHT IT BACK INTO THE DEALERSHIP A THIRD TIME AND IT WAS CHECKED FOR IMPROPER BODY SEALS AND WEATHER STRIPS WITH NOTHING FOUND. WE ARE NOW TOLD WE HAVE TO JUST WAIT AND SEE IF FORD COMES UP WITH A FIX. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM) IN THE MAIL AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN ACCELERATING, WITH ENGINE RPMS RISING ABOVE ~3500 RPM, A NOXIOUS SULFUR-LIKE ODOR IS ADMITTED INTO THE PASSENGER CABIN THROUGH THE CLIMATE CONTROL VENTS. THE ODOR OCCURS DURING ACCELERATION OR WHENEVER ENGINE SPEED EXCEEDS 3500 RPM, AS WHEN ON A STEEP INCLINE. ODOR IS PRESENT REGARDLESS OF VENTILATION MODE (RECIRCULATION OR FRESH-AIR), AND TYPE OF FUEL USED (OCTANE RATINGS FROM 85 UP TO 91), OR WHERE FUEL WAS PURCHASED (INCLUDING SEVEN DIFFERENT STATES IN MULTIPLE CITIES). ALL ATTEMPTS AT REPAIR, INCLUDING OFFICIAL TSB BULLETIN PUBLISHED BY THE FORD MOTOR COMPANY (TSB 12-12-4), BY FORD DEALERSHIP SERVICE CENTER PERSONNEL HAVE FAILED. *JS

I WAS PARKED ON A DRIVEWAY WHICH WAS ELEVATED AND HAD A STEEP SLOPE DOWN TO THE ROAD. I PUT THE CAR IN REVERSE AND WHEN I TRIED TO BRAKE THE BRAKES DID NOT FUNCTION. I COULD NOT STOP THE CAR AND HIT A TREE.

I HAVE A 2013 EXPLORER SPORT WHICH I PURCHASED NEW FROM THE DEALER 2 MONTHS AGO. ON THE MORNING OF 8/15/2013 I WAS TURNING LEFT INTO A PARKING LOT AFTER COMING TO A COMPLETE STOP ON A ROAD, GOING LESS THAN 10MPH. AS I ACCELERATED AND TURNED MY WHEEL LEFT THE POWER STEERING FAILED COMPLETELY MAKING IT ALMOST IMPOSSIBLE TO TURN THE WHEEL AND THE WARNING LIGHTS ON THE DASH CAME ON FOR THE ADVANCETRAC AND THE STABILITY CONTROL. I WAS ABLE TO STEER THE VEHICLE INTO A PARKING SPOT AND PUT IT IN PARK. I TURNED THE VEHICLE OFF, WAITED A MINUTE OR TWO AND TURNED IT BACK ON WITHOUT RESOLUTION OF THE SYMPTOMS. I LOOKED UP THE WARNING LIGHTS IN THE OWNERS MANUAL AND IT SAID TO HAVE IT SERVICED IMMEDIATELY. I HAD MY EXPLORER TOWED TO THE CLOSEST FORD DEALER. THE DEALERSHIP STATES THAT THEY HAVE DRIVEN THE VEHICLE OVER 100 MILES IN THE PAST WEEK AND A HALF WITHOUT THOSE PROBLEMS OCCURRING AGAIN. I'VE READ SEVERAL ARTICLES ABOUT FAULTY EPAS SYSTEMS, NONE FROM 2013 EXPLORERS YET. THE FORD ENGINEERS HAVE TOLD THE DEALERSHIP TO RETURN THE VEHICLE TO ME AND 'SEE IF IT HAPPENS AGAIN'. I ASKED THE DEALERSHIP TO PUT ANOTHER 200 MILES OR SO ON THE VEHICLE TO SEE IF THE PROBLEM OCCURS AGAIN WHILE I SEEK INFORMATION FROM FORD. *JS

AS I WAS DRIVING I-10 WESTBOUND IN HOUSTON THERE WAS A VERY LOUD DEFINITIVE EXPLOSION IN THE AREA OF THE GAS TANK ON MY 2013 FORD EXPLORER. I IMMEDIATELY LOST POWER AND COASTED TO THE HAZARD LANE. THE FIRE TRUCKS ARRIVED AND THE FIREMEN APPLIED PUTTY TO ALL OF THE LEAKS AROUND THE FUEL TANK. IT WAS CONFIRMED THAT ALL OF MY FUEL HAD DUMPED OUT IMMEDIATELY DURING THE EXPLOSION PREVENTING FURTHER DAMAGE AND FIRE. JUST HAVING FILLED MY GAS TANK, I FEEL LUCKY TO BE ALIVE RIGHT NOW. I AM REALLY AT A LOSS OF WORDS AS TO WHY FORD MOTOR COMPANY AND THE DEALER MAC HAIK FORD DID NOT NOTIFY ME OF THE FUEL TANK LEAK RECALL, ESPECIALLY SINCE THE VEHICLE WAS JUST IN THE SERVICE DEPARTMENT AT MAK HAIK LESS THAN A WEEK AGO. I HAD CLEARLY REQUESTED THAT ALL RECALLS THAT MAY BE APPLICABLE TO THIS VEHICLE BE ASCERTAINED PRIOR TO RELEASING IT TO ME. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WATER COMING IN THE VEHICLE THROUGH THE THIRD ROW PASSENGER SEATBELT..IT THEN DRIPS ON THE SEAT ..HAD IT AT THE DEALER THREE TIMES ALREADY..THEY DO NOT HAVE A CLUE HOW TO FIX IT. *TR

TL- THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED WHEN SHE CALLED TO MAKE AN APPOINTMENT SHE WAS ADVISED THAT PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THERE WAS NO TIME FRAME AVAILABLE FOR THE PART. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES. THE CURRENT MILEAGE WAS 4,200.- LL

I WAS DRIVING ON A TWO LANE ROAD WITH A SPEED LIMIT OF 55MPH. I WAS BEHIND A SLOW MOVING VEHICLE AND WANTED TO PASS IT. THERE WAS ANOTHER VEHICLE APPROACHING IN THE ONCOMING LANE AND I THOUGHT I HAD ENOUGH DISTANCE TO PASS. AS I TURNED INTO THE ONCOMING LANE AND BEGAN TO ACCELERATE TO PASS THIS VEHICLE, I HEARD A STRANGE NOISE LIKE A "POOF" AND MY VEHICLE LOST POWER AND SLOWED. FORTUNATELY, THERE WAS ENOUGH DISTANCE BETWEEN ME AND THE ONCOMING VEHICLE AND THE ONCOMING VEHICLE HAD A WIDE SHOULDER . AFTER THAT, I NOTICED THE VEHICLE SEEMED TO HAVE LESS POWER ON ACCELERATION. ABOUT TWO MONTHS LATER IT STARTED LEAKING OIL ON THE LEFT FRONT SIDE. IT IS A SPORT MODEL. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS A BURNING SMELL EMERGING FROM THE VEHICLE ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10. UPDTED 09/30/13*LJ

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE GASOLINE WOULD DISAPPEAR WHEN REFUELING TO CAPACITY. SHE ALSO BEGAN TO SMELL GASOLINE IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS TAKEN FOR REPAIR HOWEVER, THE CONTACT CONTINUED TO SMELLED FUEL AFTER THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER THAT ALL OF THE RECALLS PROCEDURES HAD BEEN PERFORMED ACCORDINGLY ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,200 AND THE CURRENT MILEAGE WAS 5,800.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V270000 (LOCKS/LATCHES AND STATED THAT THE DEALER INFORMED HER IT WOULD TAKE A WEEK TO RECEIVE THE PARTS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON A NIGHT WITH LIGHT RAIN, AFTER TRAVELING 1.5 HRS WITH CRUISE CONTROL ON, I PULLED OFF INTERSTATE EXIT TO MAKE A PHONE CALL. I DID NOT TURN ENGINE OFF. AFTER CALL I PROCEEDED TO GET BACK ON INTERSTATE, WHILE MERGING BACK ONTO INTERSTATE I ACCELERATED HARD TO ATTAIN MERGING SPEED, WHEN I MERGED SAFELY IN FRONT OF SEMI THE ENGINE SHOOK VIOLENTLY AND LOST POWER. TO AVOID BEING HIT, I JERKED VEHICLE INTO EMERGENCY LANE. THE CHECK ENGINE LIGHT WAS FLASHING AND THE CAR PLACED IN LIMP MODE. I TURNED THE VEHICLE COMPLETELY OF AND RESTARTED THE ENGINE AND EVERY THING APPEARED TO HAVE RETURNED TO NORMAL. I LATER READ THAT NIGHT THAT THE F150 WITH SAME ENGINE WAS HAVING SIMILAR PROBLEMS. I TOOK THE VEHICLE TO FORD THE FOLLOWING MONDAY. THE SERVICE ADVISOR INFORMED ME THAT FORD HAS BEEN HAVING THE SAME PROBLEM WITH MY ENGINE THAT IS IN THE FORD F150 IN HUMID AREAS. HE STATED THAT LARGE AMOUNTS OF CONDENSATION FORMS IN THE INTERCOOLER WHEN DRIVING FOR LONG PERIODS WITHOUT UTILIZING TURBO, THEN NEXT TIME YOU ACCELERATE HARD THE TURBOS SUCK ALL THE CONDENSATION INTO THE ENGINE CAUSING A MISFIRE AND PUTS ENGINE INTO LIMP MODE. AFTER A WEEK OF THEM CONTACTING FORD ENGINEERS AND RUNNING TEST, THEY TOLD ME THEY CANNOT REPEAT PROBLEM AND THE ENGINE DID NOT STORE ANY CODES IN THE ECM FROM THE PROBLEM. FORD ALSO TOLD THE DEALER THAT I'M THE ONLY PERSON WITH A 2013 EXPLORER WITH THE 3.5 ECOBOOST ENGINE THAT HAS EVER REPORTED PROBLEM. SINCE THEN I HAVE READ ABOUT TWO LAWSUITS WHICH HAVE BEEN FILED

PURCHASED VEHICLE IN EARLY 2013. WHILE DRIVING AT VARIOUS SPEEDS NOTICED EXHAUST FUMES COMING FROM AIR VENTS. CALLED MY LOCAL FORD DEALERSHIP AND THEY ADVISED THAT IT WAS NORMAL TO SMELL FUMES BECAUSE IT WAS A NEW ENGINE. NOW SIX MONTHS LATER, I CONTINUE TO SMELL EXHAUST FUMES THROUGH AIR VENTS WHILE DRIVING BUT IT SEEMS TO BE WHILE AT HIGH RPM'S OVER 3000. I RESEARCHED THE NHTSA WEBSITE JUST TO MAKE SURE I WASN'T THE ONLY ONE AND NOTICED THAT THE FOLLOWING NHTSA ID COMPLAINT NUMBERS ARE ALSO ASSOCIATED WITH EXHAUST FUMES COMING THROUGH AIR VENTS. THEY ARE #10522939, 10521718, 10511749, 10503135, 10472937, 10497684 AND 10493493. IT SEEMS THAT THERE DEFINITELY IS A PROBLEM WITH EXHAUST FUMES ENTERING THE CABIN WHILE DRIVING. I JUST RECEIVED SAFETY RECALL NOTICE 13S04 FOR A POSSIBLE FUEL LEAK BUT I DON'T THINK THAT WILL STOP SMELL FROM COMING THROUGH THE AIR VENTS. SEEMS TO BE THAT SOME KIND OF SEAL OR GASKET IS NOT OPERATING AS REQUIRED TO KEEP FUMES FROM ENTERING THE CABIN. I HOPE THAT FORD GETS SERIOUS ABOUT CONDUCTING SOME TESTING FOR A POSSIBLE FIX OR RECALL. AS OTHERS HAVE COMPLAINED, I TRY NOT TO USE MY VEHICLE WHEN TRANSPORTING MY FAMILY AS THEY COULD BE EXPOSED TO HARMFUL EXHAUST FUMES. THIS VEHICLE IS NOT SAFE. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V227000 (FUEL SYSTEM, GASOLINE) THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS NEEDED TO REMEDY THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 800.

I STARTED DRIVING AND ENGINE STARTED REVVING UP, TOOK FOOT OUT OF GAS PEDAL AN VEHICLE CONTINUED REVVING UP TO 3,000 RPM IN SLOW SPEED. CHANGE TRANSMISSION TO "N" AND VEHICLE CONTINUED AT 3,000 RPM. CHANGED BACK TO "D" AND DID NOT CHANGED, ONCE AGAIN CHANGE TO "N" AND BACK TO DRIVE AND RPM CAME DOWN. *TR

I HAVE NOTICED THAT MY FUEL TANK IS EMITTING STRONG HYDROCARBON VAPORS DUE TO THE TANK BEING PRESSURIZED WITHOUT A FUEL CAP. IT DOES NOT COME WITH A FUEL CAP. I CAN SEE THE POSSIBILITY OF THESE VAPORS IN A CLOSED SPACE POSSIBLY CAUSING A FIRE. I AM A RETIRED FIREFIGHTER AND I HAVE SEEN THIS NUMEROUS TIMES WITH GAS CANS LEFT IN GARAGES WITH GAS HOT WATER HEATERS. *TR

I TOOK A 10-MONTH RENTAL ON THIS VEHICLE IN JULY/2012 THRU ENTERPRISE/SANTA BARBARA, CA, WHERE THIS INCIDENT TOOK PLACE. I: LEFT THE CAR CURBSIDE BELIEVING IT WAS IN PARK; CROSSED THE SIDEWALK TO GREET A FRIEND, LEFT THE DRIVER DOOR OPEN; NOTICED THE CAR ROLLING BACKWARD TOWARD A CAR PARKED FURTHER DOWN THE CURB; RAN AFTER THE CAR; GOT INTO THE 'V' BETWEEN THE DRIVER SEAT AND DOOR; KEPT MY LEFT FOOT ON THE STREET - MY RIGHT FOOT IN THE CAR TO HIT THE BRAKE; WAS UNABLE AS THE MOMENTUM AND DOOR PUSHED ME BACKWARD; "RODE" THE CAR BACKWARD WITH 2 HANDS IN THE INTERIOR DOOR HANDLE, HOLDING MYSELF OFF THE ROAD. THE BOTTOM OF THE DOOR RAKED UP THE LENGTH OF MY LEFT SHIN (SCRAPES AND HEMATOMAS) AND FORCED ME TO LET GO. LANDED ON THE STREET, LEFT ARM STUCK UNDER MY BACK. I WAS PINNED BETWEEN THE EDGE OF THE DOOR AND THE ASPHALT AS THE CAR DRAGGED ME DOWN THE STREET. IMPLORED MY FRIEND TO HELP. HE GAVE CHASE AS THE DOOR EDGE CUT ACROSS MY TORSO AS IT DRAGGED ME (TREMENDOUS PRESSURE ON CHEST AND LEFT SHOULDER?LONG BRUISE FROM RIGHT HIP TO LEFT SHOULDER. HE SUCCEEDED WITH DIFFICULTY AS THERE WAS NO POWER TO THE BRAKES. EXTREME PAIN FOR DAYS, COVERED WITH EXTERNAL AND INTERNAL BRUISES. MRI REVEALED A ROTATOR CUFF TEAR IN LEFT SHOULDER. ENDURED MONTHS OF PAIN/LOSS OF MOBILITY WHILE FINISHING PROJECT IN CALIFORNIA. RETURNED HOME TO CONNECTICUT, ENDURED A DIFFICULT ROTATOR CUFF + LABRUM REPAIR SURGERY. FACING MONTHS OF PHYSICAL THERAPY AND A LONG, HOPEFULLY SUCCESSFUL RECOVERY. THIS WAS THE

DEAR NHTSA, I HAVE RECENTLY PURCHASED A FORD EXPLORER LIMITED 2013 MODEL ABOUT 3 MONTHS AGO. SINCE I HAVE PURCHASED THIS VEHICLE I HAVE NOTICED THAT THE MYTOUCH SYSTEM HAS CONSTANT GLITCHES AND CAUSING DISTRACTIONS WHILE DRIVING. YESTERDAY I STARTED THE VEHICLE AND THE ENTIRE SCREEN WAS OUT INCLUDING THE BACKUP SENSORS AND CAMERA. I HAVE CONTACTED FORD AND THE DEALERSHIP BUT THEY DO NOT SEEM TO BE VERY RESPONSIVE. I WILL BE TAKING THIS VEHICLE TO THE DEALERSHIP TOMORROW HOWEVER I FIND THIS TO BE A SAFETY ISSUE AS MY WIFE RELIES ON THE CAMERA AND SENSORS WHEN PARKING A VEHICLE. *TR

MY WIFE BROUGHT OUR 2013 FORD EXPLORER INTO OUR DEALERSHIP, EARLY MAY 2013, IN REGARDS TO SMELLING GAS FUMES OUTSIDE THE CAR AND THE SERVICE ADVISOR AT THE TIME MENTIONED TECHNICAL TERMS THAT MADE MY WIFE BELIEVE THAT THIS WAS NORMAL. LATER, I DROPPED OFF OUR 2013 FORD EXPLORER ON JUNE 13, 2013 (8AM ON THURS) AT OUR DEALERSHIP IN REGARDS TO PERSONALLY SMELLING GAS FUMES OUTSIDE MY WIFE'S PRIMARY CAR. THEY TOOK THE VEHICLE IN DURING OUR 2ND VISIT TO INVESTIGATE THIS GAS ODOR AND THEY CONFIRMED IT. THE SERVICE ADVISOR ALSO MENTIONED A RECALL WAS ISSUED FOR A FUEL RELATED ISSUE (DURING 2ND VISIT) AND WE WERE NOT SURE IF THIS WAS RELATED AT THE TIME. MY CONCERN ARE THE FOLLOWING; WHY WAS THIS NOT TAKEN CARE OF DURING AN EARLIER VISIT AND I'M FRUSTRATED WITH THE PROTOCOL OUR DEALERSHIP FOLLOWED FOR THIS POTENTIAL SAFETY HAZARD. *TR

DRIVING VEHICLE AND CROSS TRAFFIC SYSTEM FAILURE TURNS ON, ADVANCETRAC SYSTEM FAILURE, STABILITY CONTROL FAILURE AND TRACTION CONTROL FAILURE OCCUR. VEHICLE BEGINS TO DECELERATE AND TRANSMISSION GOES FROM AN ILLUMINATED "D" TO BLANK. VERY HARD TO MANEUVER VEHICLE. VEHICLE STRUGGLES TO GAIN SPEED AFTERWARDS. THE ONLY RESOLUTION I HAVE FOUND IS TO PULL OVER IF POSSIBLE AND TURN ON VEHICLE AND RESTART. THIS HAS HAPPENED 4 TIMES IN THE PAST TWO WEEKS. *TR

I BOUGHT MY EXPLORER JANUARY 3, 2013. A FEW WEEKS LATER I BEGAN TO SMELL GAS FUMES COMING FROM THE AIRCONDITIONER VENTS WHEN STARTING THE IGNITION. IT ONLY LASTED A FEW MINUTES BEFORE THE FUMES WERE NO LONGER SMELT. THIS CONTINUED TO GO ON FOR MONTHS, RANDOMLY, WHETHER THE GAS TANK WAS FULL OR EMPTY, WHETHER IT WAS DRIVEN FOR MILES OR IF IT WAS STARTING FOR THE FIRST TIME THAT DAY. MULTIPLE PASSENGERS, INCLUDING MY DAUGHTER, HAVE SMELT THE FUMES AND QUESTIONED WHETHER IT WAS SAFE. MY MOTHER AND COUSIN BOTH PURCHASED AN EXPLORER AS WELL & BOTH IMMEDIATELY HAD THE SAME PROBLEMS. I CALLED THE SALESMAN THAT I PURCHASED IT FROM AND HE ADVISED THAT I HAVE IT LOOKED AT. SHORTLY AFTER, I LEARNED ABOUT THE MASS RECALL THAT FORD HAD PLACED ON THE EXPLORERS. I IMMEDIATELY TOOK IT TO THE SERVICE DEPARTMENT (JUNE 6, 2013) & WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT ACCORDING TO THE COMPUTER. I INSISTED THAT THEY TAKE ANOTHER LOOK AT IT BECAUSE THIS WAS HAPPENING TOO OFTEN & BY THIS TIME MY GARAGE HAD STARTED TO SMELL LIKE GAS. THE DEALERSHIP DECIDED TO PLACE ME IN A RENTAL CAR & TAKE A LONGER LOOK IT. I WAS TOLD THAT NEXT MONDAY THAT FORD WOULD HONOR MY COMPLAINTS & HAVE THE PARTS REPLACED. THIS HAS YET TO HAPPEN. I AM CURRENTLY STILL IN A RENTAL DUE TO FORD NOT WANTING TO REPLACE MY PARTS UNTIL THEY MASS PRODUCE THE FAULTY PART. I WAS TOLD THAT IT WILL BE THIS OCTOBER BEFORE THEY CONSIDER REPLACING MY PART NOW. THIS EXPLORER IS DANGEROUS DUE TO THE FUMES AND CHANCE OF EXPLO

VEHICLE BEGINS TO VIBRATE AND CAN NOT BE DRIVEN OVER 35 MPH DURING OR AFTER SNOW STORMS WITH WET HEAVY SNOW ON ROAD (SOMETIMES CAUSED BY SALTING ROADWAY). WHEEL WELL OPENING AROUND ALL FOUR TIRES ARE SO SMALL AND ENCLOSED, SNOW ACCUMULATES INTO SOLID ICE AROUND ALL FOUR TIRES AND BOTH AXLES BEGIN TO VIBRATE VIOLENTLY. DRIVER EITHER STOPS EVERY 8-10 MILES ALONG SIDE BUSY HIGHWAY TO CHOP ICE OUT (TAKES ME 40 MINUTES FOR ALL FOUR TIRE OPENINGS), SLOWS HIGHWAY TRAFFIC DOWN TO 30 MPH, OR GOES TO FORD DEALER. LOCAL DEALER SEES 6-10 OF THESE VEHICLES A DAY AND CHOPS ICE OUT AT NO CHARGE AND MAKES NO WORK ORDER HISTORY. TRAVELING AT ONLY 35 MPH WHEN TRAFFIC IS GOING 55 OR 70 MPH IS DANGEROUS. STOPPING EVERY 8-15 MINUTES ALONG BUSY HIGHWAY TO CHOP ICE WITH BACK TO PASSING TRAFFIC IS DANGEROUS. DEALERS DO NOT INFORM POTENTIAL BUYERS OF THE ICE PROBLEM. FORD HAS THIS DESIGN DEFECT PROBLEM WITH MORE THAN ONE MAKE OF VEHICLE, KNOWS ABOUT THE COMPLAINTS, BUT WILL NOT SPONSOR A SOLUTION. PERSONALLY, ALONG WITH CLEARING THE ICE ON M-115 AS I GO TO A DOCTOR'S APPOINTMENT IN TRAVERSE CITY, CHOPPING ICE HURTS MY BONE ON BONE SHOULDERS AND THE LOWER THREE VERTEBRAE OF MY BACK THAT NO LONGER HAVE A DISC BETWEEN THEM. THE SLIPPERY SIDE OF ROAD IS DANGEROUS FOR MY TWO ARTIFICIAL HIPS AND IS SIMPLY NOT SAFE TO MY PERSON AND SLOWS DOWN SOME PASSING VEHICLES THAT MAY SLIP AND SLIDE INTO ME OR ONCOMING TRAFFIC OF THE ONLY 2 LANE HIGHWAY. NORTHERN MICHIGAN IS GETTING UNNECESSARILY MORE DANGEROUS IN THE