2013 Ford Explorer complaints

MY MECHANIC DISCOVERED RUST BUBBLES ON MY HOOD ON OR ABOUT JUNE OF 2015 . IT IS VERY AWFUL LOOKING FOR A VEHICLE WHICH IS ONLY 2 YEARS OLD AND PARKED WHERE THERE IS NO RIVER WATERS.

2011-2015 FORD EXPLORER THERE IS A "DESIGN FLAW" IN WHICH THE INTERNAL CABIN AIR VENTS ARE SUCKING IN EXHAUST AND CARBON MONOXIDE. FORD HAS ISSUED A FIX (TSB 14-0130) BUT NOT A RECALL AND THERE IS A CLASS ACTION LAWSUIT. FOR ME IT IS HAPPENING ON ACCELERATION AND GOING UP STEEP GRADES AND THERE IS A SULFUR/MECHANICAL BURNING SMELL THAT WAFTS IN. THE KIDS AND I, AS WELL AS ANYONE ELSE IN THE CAR FOR LONG DURATIONS, HAVE BEEN GETTING MIGRAINES, DIZZY AND JUST FLAT OUT SICK. I DRIVE FOR WORK AND THE DIZZINESS AND MIGRAINES HAS BECOME SO FREQUENT, AS WELL AS MIXING UP WORDS WHEN I'M SPEAKING, THAT I WAS BEGINNING TO THINK SOMETHING IS SERIOUSLY WRONG WITH ME. I PASSED OUT AND WRECKED IT WHEN I HAD ONLY 20,000 MILES ON IT AND I KEPT SAYING "I DON'T UNDERSTAND WHAT HAPPENED, I JUST PASSED OUT". I HAD GONE UP THE GRADE ON 101, WHERE THE FUMES BECOME EXTREMELY POTENT, EXITED, AND HAD JUST GOT ON TO THE RANCH ROAD AND WAS GOING SLOW AND I WAS (FOR THE MOST PART) UN-INJURED AND NO ONE WAS WITH ME. I HAVE HAD IT IN 5 TIMES FOR THE SMELL BUT IT WASN'T UNTIL THIS LAST TIME THAT THEY TOLD ME WHAT WAS REALLY GOING ON. FORD WOULDN'T PAY FOR THE FIX EVEN THOUGH I HAVE A FORD PREMIUM 100K MILE WARRANTY BECAUSE THEIR WARRANTY EXCLUDES "DESIGN FLAWS" BUT FORTUNATELY HENRY CURTIS FORD PICKED UP THE TAB AND I HAD TO PAY THE $100 DEDUCTIBLE. WHILE THE PROBLEM IS NOT HAPPENING AS FREQUENTLY, IT STILL HAPPENS IN CERTAIN CONDITIONS. FORD IS REFUSING TO GIVE ME A NEW CAR. THIS IS A VERY DANGEROUS "DESI

EXHAUST FUMES ARE COMING IN THE CAB. STRONG SMELL WHEN ACCELERATING FAST. MY EYES BURN AND WATER EVERYTIME I DRIVE IT. MY ALLERGIES HAVE BEEN OFF CHARTS SINCE WE PURCHASED IT IN MAY 2015. I TOOK IT TO FORD THINKING I HAVE BUMPER TO BUMPER AND 46000 MILES LEFT ON MY WARRANTY SO I THOUGHT THEY WOULD SOLVE IT'S PROBLEM. THEY CALL ME AT WORK AND TELL ME IT'S NOT COVERED UNDER WARRANTY. THEY TELL ME IT WILL COST ME $700 TO FIX. I FEEL LIKE THAT'S ON FORD TO FIX.

PAINT IS BUBBLING ON THE FRONT EDGE OF THE HOOD

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH SYSTEM WAS DEFECTIVE. THE PANEL WARNING LIGHT REMAINED ILLUMINATED AND FLASHED "DOOR AJAR". THE CONTACT TELEPHONED THE MANUFACTURER AND WAS INFORMED THAT THE DOOR ASSEMBLY NEEDED TO BE REPLACED; HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

AT THE3200 MILEAGE I EXPERINCE BRAKE ISSUES ROTARY HAD TO BE REPLACED .ON THE FIRST WEEK OF JULY 2015 ADDITIONAL BRAKE WORK HAD TO BE REDONE.ON JULY10TH 2015 WHILE DRIVING THE AC UNIT WENT OUT COMPLETLY WHILE I WAS DRIVING ON A LONG EXTENDED TRIP BARELY MADE IT HOME NO AIR WIERD SCREEHIN NOISE. SCHEDULED TO GO BACK TO REPAIR7-14-15 . I PURCHASE THE VEHICLE JULY 2014.THE VEHICLE HAS 36000. VERY UNHAPPY AT THIS POINT THINKING ABOUT RETURNING THE VEHICLE AND STARTING OVER WITH SOME OTHER VEHICLE

UNTIL THIS LAST WEEKEND, WE OWNED A 2013 FORD EXPLORER. WE NOTICED AN EXHAUST SMELL IN THE CABIN SOON AFTER WE PURCHASED THE VEHICLE, BUT THOUGHT IT WAS JUST "NEW ENGINE SMELL." ON TRIPS ACCELERATING UP MOUNTAINS THE EXHAUST SMELL IN THE CABIN HAS BEEN PARTICULARLY BAD. IN FACT, MY 8 YEAR OLD DAUGHTER HAS COMPLAINED OF A STOMACH ACHE AND THE NEED TO THROW UP EVERY TIME WE ARE IN THIS VEHICLE ON AN EXTENDED TRIP. WE CHALKED IT UP TO HER HAVING MOTION SICKNESS AND EVEN STARTED GIVING HER DRAMAMINE (WHICH NEVER HELPED). WHEN WE RENTED CARS FOR TRIPS, SHE DIDN'T HAVE THE SICK FEELING. MY HUSBAND WAS GETTING HEADACHES IN THIS VEHICLE, AND I WOULD ALWAYS FEEL EXTREMELY SLEEPY AND ALSO GET HEADACHES. MY FATHER (WHO IS A MECHANIC) RODE IN THE CAR WITH US THIS PAST 4TH OF JULY HOLIDAY, AND TOLD US WE PROBABLY HAD AN EXHAUST LEAK. LAST WEEK, AFTER TRAVELING BACK FROM BEING IN THE MOUNTAINS AND SMELLING THE EXHAUST SMELL IN THE CABIN ON YET ANOTHER TRIP, AND MY DAUGHTER GETTING SICK YET AGAIN, WE DECIDED WE HAVE HAD ENOUGH. WE TOOK IT TO THE DEALER TO CHECK OUT THE CAR. THEY SAID THERE WAS A TECHNICAL BULLETIN OUT FOR THE ISSUE AND THEY KNEW WHAT TO DO TO FIX IT. THE DAY WE GOT IT BACK FROM THE DEALER AFTER THEY "FIXED IT", WE ACCELERATED HARD ON THE FREEWAY AND THE SMELL WAS STILL THERE, AND ACTUALLY EVEN WORSE. WE ROLLED ALL THE WINDOWS DOWN AND IMMEDIATELY TOOK IT AND TRADED IT IN. I AM LIVID. FORD HAS KNOWINGLY ENDANGERED MY FAMILY FOR THE PAST TWO YEARS THAT WE HAVE OWNED THE CAR.

RADIATOR HOSE BREACHED, DECOMPRESSING RADIATOR. RADIATOR HOSE WAS RUBBED OPEN BY NEARBY METAL COMPRESSOR LINE RUNNING PERPENDICULAR. HOLE WAS 1" BY 1/2". RADIATOR IMMEDIATELY EMPTIED, ENGINE OVERHEATED AND SHUDDERED. REPAIR MADE BY FORD DEALERSHIP ONLY REPLACED HOSE AND FLUSHED COOLANT. FORD DID NOT REMEDY SITUATION WHERE METAL COMPRESSOR LINE IS ADJACENT AND SOMETIMES IN CONTACT WITH RADIATOR HOSE. I HAVE PHOTO AND VIDEO PROVING THE AC LINE RUBBED THE HOSE OPEN.

AS I WAS DRIVING WITH MY WIFE AND THREE BOYS IN A HIGHWAY, THE ENGINE LIGHT TURN ON AND THE VEHICLE CHOKE AND TURN OFF, THE CAR THAT WAS COMING IN BACK OFF ME NEARLY HIT ME CAUSING A MAJOR ACCIDENT. THE CAR IN BACK OF ME SWONG TO THE LEFT NEARLY HITTING THE CAR COMING ON THE LEFT AND MY VEHICLE, MY HEART STARTED PUMPING FAST KNOWING WHAT COULD HAD HAPPENED. THIS SITUATION GOT ME THINKING NOT TO THRUST FORD VEHICLES. I CAN'T RISK PUTTING MY FAMILY LIFE IN DANGER BECAUSE OF A FAIRLY NEW VEHICLE. THIS SHOULDN'T BE HAPPENING ON A TWO AND HALF YEAR OLD CAR. I TOOK IT TO GET DIGNOSTIC TEST AND IT CAME OUT THAT THE THROTTLE BODY AND PULGE VALVE NEEDS TO BE REPLACED. FORD SHOULD RECALL THESE VEHICLE IMMIDIATELY.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE DOOR AJAR SENSOR LIGHT ILLUMINATED INDICATING THAT THE FRONT DRIVER SIDE DOOR WAS AJAR ALTHOUGH THE DOOR WAS CLOSED AND SECURED. THE CONTACT INDICATED THE DOME LIGHT WOULD ALSO REMAIN ON CAUSING POOR VISIBILITY WHEN DRIVING IN REVERSE AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE SENSOR LIGHT BUT THE FAILURE EVENTUALLY RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

THE FRONT EDGE OF THE HOOD HAS BUBBLING PAINT, DEALER TRIED TO HAVE FORD COVER THE REPAIR BUT FORD DENIED THE REPAIR. DEALERSHIP INSTRUCTED ME TO CALL FORD CUSTOMER SERVICE AND FILE A COMPLAINT. FORD CUSTOMER SERVICE SUGGESTED I FILE A COMPLAINT HERE WITH NHTSA.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 65 MPH, EXHAUST FUMES ENTERED THE VEHICLE. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN PLACED SILICONE AND SEAL AROUND THE BUMPER AND HOLES AND REPROGRAMMED THE HVAC. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. MA 10/8 UPDATED 11/02/2017*CN

MY CAR CONTINUES TO HAVE STINKY EXHAUST FUMES COMING INTO THE CABIN. WE HAVE THE RECYCLE SWITCH ON, BUT IT DOES NOTHING TO STOP THE FUMES FROM COMING IN. I HAVE TAKEN THIS CAR TO THE DEALER ON NUMBER OCCASIONS, BUT THEY NEVER WOULD ADMIT THAT THERE WAS A PROBLEM. IN FACT, THEY CLAIMED THAT THIS WAS HOW IT WORKED. I THEN CONTACTED FORD MOTOR COMPANY ON OTHER OCCASIONS, BUT WAS TOLD EACH TIME, THAT THERE WAS NO PROBLEM WITH THE SYSTEM. IT SEEMS TO ME THAT IF FUMES ARE COMING INTO THE CABIN OF THE CAR, IT IS NOT HEALTHY. IT'S AS IF FORD DOESN'T WANT TO ADMIT THEY HAVE A PROBLEM, OR THEIR NOSES ARE SO STOPPED UP THAT THEY CAN'T SMELL. FORD AND THEIR DEALERS ARE DISMISSING THE PROBLEM WHEN I KNOW THERE IS A PROBLEM. FORD NEEDS TO ADMIT THAT THIS PROBLEM IS NOT GOOD FOR THOSE OF US THAT HAVE TO LIVE WITH THE ROTTEN EGG SMELL IN OUR VEHICLES.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND SEIZED. THE CONTACT WAS UNABLE TO TURN THE VEHICLE IN THE MIDDLE OF THE STREET. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

I HAVE A FORD EXPLORER THAT WAS PART OF THE 14S06 RECALL. BEFORE I PURCHASED THE VEHICLE FROM A FORD DEALERSHIP IT WAS OWNED BY ENTERPRISE RENTAL, AFTER THEY TURNED THE CAR IN TRI COUNTY FORD SHOWS THEY PERFORMED THE RECALL ON THE VEHICLE IN 2014. THEY SAID THEY DID THE SOFTWARE DOWNLOAD ON THE EPS. I HAVE SINCE LOST STEERING ASSIST ON MY VEHICLE A NUMBER OF TIMES SO I DID SOME RESEARCH AND FOUND THIS RECALL ON MY VEHICLE. AFTER CALLING FORD THEY AUTHORIZED A LOCAL DEALER TO LOOK AT IF AND FIGURE OUT WHAT THE PROBLEM WAS AT NO CHARGE. THE FORD DEALERSHIP SAYS THAT THEY CAN NOT CONNECT TO THE STEERING GEAR AND THAT PER THE RECALL IT SHOULD BE REPLACED. FORD IS REFUSING TO COVER THE RECALL AND BECAUSE THEY SAY THAT THE RECALL HAS ALREADY BEEN DONE (SOFTWARE DOWNLOAD) AND AT THE TIME OF THE RECALL BEING PERFORMED THERE WERE NO DTC CODES SO THE DOWNLOAD SHOULD HAVE FIXED IT. IF IT WOULD HAVE SHOWED CODES AT THE TIME OF THE SOFTWARE DOWNLOAD THEY WOULD HAVE REPLACED THE STEERING GEAR AT THAT TIME. I FEEL THAT THIS SHOULD BE COVERED AS IT PART OF THE RECALL I HAVE ONLY OWNED THE CAR FOR LESS THAN 3 MONTHS AND THIS IS A DANGEROUS SITUATION. AFTER COMPLAINING TO FORD SAID THEY WOULD COVER 1/2 OF THE COST OF REPAIRS. BUT DUE TO THIS BEING A SAFETY RECALL I FEEL IT SHOULD BE COVERED 100%

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT SHIFTED THE VEHICLE IN NEUTRAL IN ORDER TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.

EXHAUST ODOR NOTICED INSIDE 2013 EXPLORER. THE FUMES HAVE CAUSED HEADACHES,NAUSEA, AND FATIGUE. THESE INCIDENTS HAVE OCCURRED DURING ACCELERATION AND SUSTAINED HIGHWAY SPEEDS. THE EXHAUST SMELL IS NOTICED THROUGHOUT INSIDE THE VEHICLE, FROM THE DRIVER TO THE PASSENGERS IN SECOND AND THIRD ROW (MY KIDS). THIS IS A REPEATABLE INCIDENT.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE SERVICE ADVANCE TRACTION CONTROL AND SERVICE POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE. MA 08/11/15 UPDATED 10/20/2017*CN

I ALMOST LOST CONTROL OF THE CAR DUE TO STEERING. THE RIGHT FRONT TIRE WAS WOBBLY AND HAD NO TRACTION. THE TIRES ARE IN GOOD SHAPE. I HAVE BEEN HAVING SO MUCH TROUBLE OUT OF THE RIGHT FRONT TIRE. IT HAS BEEN BALANCED AND ALIGNED 4 TIMES, NEW BRAKE PADS, AND ROTORS TURNED. NO ONE CAN FIGURE OUT WHAT'S WRONG WITH THE STEERING OR THE TIRE. IT BEGINS TO SHAKE UNCONTROLLABLY. I HAVE HAD IT RE-BALANCE AND EACH TIME NO ONE CAN FIGURE OUT WHY IT KEEPS PULLING TO THE RIGHT. I DON'T KNOW IF IT IS MOTOR RELATED, STEERING OR THE TRANSMISSION. SO FRUSTRATED. I JUST BOUGHT THE CAR LESS THAN 3 MONTHS AGO.

FIGURED OUT THAT THE CONSTANT ANNOYING FLAPPING NOISE DURING CROSS WINDS WHILE DRIVING AT HIGHWAY SPEEDS THAT SEEMED TO BE COMING FROM THE WINDSHIELD TRIM OR LOWER DOOR POST WAS ACTUALLY COMING FROM A LOOSE PANEL FASTENER OR SHIELD CLIP ON THE INNER FENDER SPLASH SHIELD/SKIRT. THERE ARE SEVERAL OF THESE FASTENERS AND ONE WAS LOOSE ENOUGH TO ALLOW THE SHIELD TO VIBRATE. ONCE THAT WAS RESECURED IT HASN'T MADE THE NOISE SINCE.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE TERRAIN SYSTEM MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.

ON SEVERAL OCCASIONS WE HAD NOTICED DIFFICULTY STEERING IN OUR 2013 FORD EXPLORER. ON NOV 18, 2014 THIS PROBLEM NEARLY CAUSED A CRASH, PROMPTING US TO TAKE IT TO OUR DEALERSHIP PRIOR TO A LENGTHY THANKSGIVING TRIP. OUR DEALERSHIP WENT THROUGH MULTIPLE SYSTEMS CHECKS WITH NO RESOLVE. THEY CONTACTED THEIR REPRESENTATIVE FOR FURTHER INSTRUCTION. THE VEHICLE REMAINED AT THE DEALERSHIP FROM NOV 24,2014 UNTIL THE DEALER DECIDED TO PURCHASE IT FROM US MARCH 6, 2015. WE FILED A COMPLAINT WITH FORD 12/19/14 CASE # CAS-5717020 AND THE BBB 12/11/15 CASE # FRD15122601. FORD MAINTAINED THERE WAS NOTHING WRONG WITH THE VEHICLE, YET MADE OVER 7 ATTEMPTS TO FIX IT. THEY FURTHER STATED THAT WE CHOSE NOT TO RETRIEVE THE VEHICLE - BUT EACH TIME FORD SAID IT WAS FIXED AND WE WENT TO GET IT - THE DEALER INSISTED IT WAS NOT SAFE. THE DEALER FINALLY PURCHASED IT FROM US JUST TO GET US OUT OF IT AND PRESERVE OUR RELATIONSHIP. WE ARE CONCERNED THAT THE VEHICLE IS STILL IN SERVICE. WE WERE MADE TO FEEL STUPID REGARDING THE COMPLAINT. AND WE ARE OUT SEVERAL THOUSAND DOLLARS! SEEING THIS MOST RECENT RECALL REGARDING A STEERING PROBLEM THAT FORD WAS AWARE OF IN JUNE 2014 MAKES ME ANGRY AND SICK THAT THE VEHICLE COULD HAVE KILLED US, AND IS LIKELY OUT THERE WITH A LESS EXPERIENCED DRIVER WHOSE LIFE AND THE LIVES OF THOSE AROUND THEM ARE IN DANGER!! I HAVE ALL THE INFORMATION REGARDING THIS VEHICLE, AND IT CAN ALSO BE FOLLOWED THROUGH THE CASE NUMBERS. PLEASE HELP US GET THIS CAR OFF THE ROAD!! MY HUSBAND

BURNT OIL SMELL DURING ACCELERATION OR LONG TRIPS. THIS IS EASILY REPEATABLE AND HAPPENS EVERY TIME.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A METAL TO METAL GRINDING NOISE EMITTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE REAR DRIVER SIDE CALIPER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

WINDSHIELD WIPERS WILL JUST COME ON SOMETIMES WHEN YOU START THE VEHICLE. IF YOU TURN THEM ON TO CLEAN WINDSHIELD AND TURN THEM OFF THEY WILL STILL COME ON AFTER YOU HAVE TURNED THEM OFF. REALLY A PAIN TO DEAL WITH. *TR

INTERIOR DRIVER AND PASSENGER DOOR LATCHES ARE LOOSE AND DON'T HAVE ANY RESISTANCE ON THEM. BECAUSE OF THIS THE DOORS CAN EASILY BE OPENED WITH VERY LITTLE EFFORT AT ANY SPEED. *TR

THIS WAS THE FIRST INCIDENCE. DRIVER DOOR AJAR SENSOR WOULD COME ON AND OFF...TOOK IT TO FORD...THEY LOOKED AT SERVICE BULLETIN AND REPLACED SENSOR. NOW 1 YEAR LATER - APRIL 2015...SAME THING EXCEPT THAT I AM NOW IN MY EXTENDED WARRANTY AND FORD WANTS ME TO PAY THE DEDUCTIBLE TO "FIX" SOMETHING THAT WAS ALREADY SUPPOSEDLY "FIXED" LAST YEAR UNDER MY REGULAR WARRANTY - BUT CLEARLY ISN'T FIXED! VERY ANNOYED! *TR

MY DRIVERS SIDE DOOR AJAR SENSOR STAYS ON WHEN THE DOOR IS CLOSED. THIS SEEMS TO BE A PROBLEM WITH THE SENSOR IN THE DOOR AS YOU CAN MANIPULATE IT UP AND DOWN TO MAKE IT WORK BUT IT JUST KEEPS HAPPENING. AWFULLY DESIGN. THIS ALSO SEEMS TO HAVE A SAFETY ISSUE AS THE SENSOR MAKES THE INTERNAL LIGHTING COME ON SO AT NIGHT IT CAN BLIND THE DRIVER WHEN IT COMES ON! *TR

DRIVER DOOR SENSOR HAS GONE OUT - THINKS THAT DOOR IS ALWAYS OPEN! *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THERE WAS SMOKE COMING THROUGH THE VENTS INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE ECO BOOST MOTOR WAS REPLACED. AFTER THE VEHICLE WAS SERVICED, WHILE DRIVING 45 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDER THE HOOD OF THE VEHICLE AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EVAP PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 85,491.

FOR THE 2ND TIME IN LESS THAN 9 MONTHS THE TRUCK BEGAN TO SPUTTER WHEN ACCELERATING AND SHOOK VIOLENTLY UNTIL IT FINALLY DIED. THE CABIN FILLED UP WITH A STRONG FUME SMELL. FIRST TIME WAS ~25K MILES AND THIS TIME WAS ~30K MILES. *TR

THE INCIDENT OCCURRED FOR THE FIRST TIME ON 09/25/2014. WHEN COMING TO A STOP, THE CAR ACCELERATES SUDDENLY WHEN THE BRAKES ARE APPLIED. THE PROBLEM OCCURRED AT IRREGULAR INTERVALS IN THE PAST (APPROXIMATELY 4 TIMES) AND AGAIN YESTERDAY AFTERNOON WHEN I WAS PARKING THE CAR. I NEARLY RAN OVER A PARKING ATTENDANT. I IMMEDIATELY TOOK THE CAR TO KEMP FORD IN THOUSAND OAKS, CA. WHERE THE SERVICE MANAGER ([XXX]) RAN A DIAGNOSTIC ON ONE OF THE MODULE THAT REGULATES THE CAR SPEED - WITHOUT SUCCESS. HE WAS UNABLE TO LOCATE THE PROBLEM WHICH IS UNPREDICTABLE. WE ARE AFRAID TO DRIVE THE CAR AND WONDER WHAT RECOURSE WE MAY HAVE AT THIS POINT IN TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

GAS/EXHAUST SMELL WHILE DRIVING. THIS SMELL IS COMING OUT OF THE HEATING AND AIR CONDITION VENTS WHILE DRIVING. MAKE YOU NAUSEOUS. *TR

EXITING FROM PARKING LOT AND SPEED OF ABOUT 15 MPH ON A STRAIGHT ROAD, NO POT HOLES, AT ABOUT 100 FT FROM THE PARKING EXIT, IT HIT AN ELECTRIC POST. LEFT FRONT SUSPENSION, FENDER, WHEELS,PILLARS, ROCKER & FLOOR, RADIATOR SUPPORT, FRONT LAMPS, HOOD,STEERING ROCK, CRADLE, TRANSMISSION TRANSFER CASE, FRONT DOOR AND MANY MORE DAMAGE. ALL ARE IN LEFT SIDE. I CHECKED THE VIN BUT IT IS NOT ON RECALL FOR POWER STEERING PROBLEM HOWEVER I SUSPECT POWER STEERING WAS THE CAUSED OF ACCIDENT. IT IS A MAJOR DAMAGED AND THE INSURANCE IS NOT YET DECIDED IF REPAIR OR TOTAL WRECK. I ASKED THE FORD DEALERSHIP TO SEE ON THE DIAGNOSTIC COMPUTER OF THE VEHICLE BUT UP TO NOW THEY HAVE NOT YET CHECK. *TR

WHEN I SHIFT INTO PARK, THE COMPUTER STARTS PEEPING AND TELLING ME TO SHIFT INTO PARK. THE DASH SAYS ITS IN PARK, AND IT WONT GO ANY FURTHER, BUT IT WON'T STOP BEEPING TILL I MESS WITH PUTTING IT IN AND OUT OF PARK SEVERAL TIMES. I USE MY PARKING BRAKE "ALL" THE TIME BECAUSE I CAN'T TRUST THAT IT IS REALLY IN PARK OR NOT. WHEN I CALLED THE DEALER THEY SAID THEY HAD A COUPLE IN THE SHOP THAT WERE HAVING THE SAME PROBLEM AND THEY WERE REPLACING SOMETHING ON IT AND IF IT SOLVED THE PROBLEM, THEY'D LET ME KNOW. I HAVEN'T HEARD ANYTHING AND AM STILL HAVING THE PROBLEM.

EXHAUST FUMES IN CABIN WHEN ACCELERATED. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT BOTH REAR DOORS WOULD NOT UNLATCH WITHOUT ASSISTANCE FROM THE DRIVER OR FRONT PASSENGER. THE CHILD LOCK WAS NOT ENGAGED. THE DEALER STATED THAT THIS WAS A NORMAL OCCURRENCE AND THAT THE VEHICLE WAS MANUFACTURED IN THAT MANNER. IN THE EVENT OF AN EMERGENCY, THE DRIVER AND REAR PASSENGERS WOULD BE TRAPPED IN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

DASH DISPLAYED SERVICE ADVANCETRAC. TRACTION CONTROL WAS DISABLED AND STABILITY CONTROL WAS DISABLED AND INDICATORS LIT IN DASH. DIFFICULT TO STEER DUE TO PARTIAL LOSS OF POWER STEERING. DEALERSHIP SERVICE DEPARTMENT DIAGNOSED THAT THE STEER RACK UNIT NEEDS TO GE REPLACED. *TR

PARKED ON SLIGHT INCLINE IN DRIVEWAY, DID NOT USE PARKING BRAKE, AFTER ABOUT TWO HOURS I CAME BACK AND NOTICED THAT MY VEHICLE HAD ROLLED INTO THE VEHICLE BEHIND ME, A TOTAL DISTANCE OF ABOUT 3 FEET, MY TIRE TRACKS WERE VISIBLE IN THE SNOW, WHICH IS HOW I IDENTIFIED THAT MY VEHICLE ROLLED BACKWARDS AND WAS NOT HIT FROM THE VEHICLE BEHIND MINE. *TR

PURCHASED VEHICLE FROM FORD DEALER AS A PRE-CERTIFIED VEHICLE AT DELIVERY FOUND THE FRONT EDGE OF THE HOOD HAD BUBBLING PAINT, DEALER TRIED TO HAVE FORD COVER THE REPAIR BUT FORD DENIED THE CLAIM DUE TO VEHICLE BEING OUT OF WARRANTY BY MILEAGE, VEHICLE IS 2 YRS OLD AND ONLY 2200 MILES OUT OF WARRANTY BY MILEAGE. THIS IS A KNOW ISSUE WITH TO HAPPEN WITH ALUMINUM HOODS SINCE 2002 AND FORD HAS PREVIOUS TSB'S FOR OLDER VEHICLES DUE TO THIS ISSUE.

2013 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE RECURRING PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, BECAUSE THE VEHICLE WOULD NOT START AND/OR CHECK ENGINE LIGHT ILLUMINATED. THE BATTERY WAS REPLACED *JB

STRONG EXHAUST SMELL IN THE CABIN OF THE VEHICLE. SMELLS BAD AND GIVES ME A HEADACHE. I DRIVE WITH MY DAUGHTER IN THE CAR AND AM VERY WORRIED ABOUT THE EFFECTS IT IS HAVING ON HER (AS WELL AS MYSELF). THIS SHOULD BE A RECALL ISSUE!! *TR

PAINT BUBBLING AT EDGE OF HOOD NO DAMAGE TO HOOD. *TR

2013 FORD EXPLORER. A RECALL WAS ISSUED FOR PREVIOUS FORD VEHICLES, REGARDING A STEERING DEFECT. HOWEVER, THE CONSUMERS VEHICLE WAS NOT INCLUDED. *TA THE CONSUMER BELIEVED THE RECALL SHOULD BE EXPANDED. *JB

NOTICED THAT MY PAINT IS PEELING AND FLAKING ON INSIDE PART OF LEFT REAR DRIVERS DOOR RIGHT TO BARE METAL AWAITING TO HEAR WHAT FORD IS GOING TO DO VEHICLE STILL UNDER FULL BUMPER TO BUMPER WARRANTY. ALSO SAME DOOR NOT CLOSING PROPERLY ALSO BEING ADDRESSED. *TR

THE CAR'S HOOD HAS DEVELOPED RUST FROM THE UNDER THE CLEAR COAT AND ALONG THE WELDED SEAMS THROUGH OUT THE ENTIRE HOOD OF THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS SMOKE EMITTING FROM THE EXHAUST PIPE ENTERING THE VEHICLE. THE CONTACT MENTIONED THAT TWO PASSENGERS BECAME SICK DUE TO THE SMOKE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WERE SEAMS IN THE FRAME THAT NEEDED TO BE CLOSED. IN ADDITION, THE VENTS NEEDED TO BE REPLACED AND THE AIR CONDITIONING MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT MORE SEAMS NEEDED TO BE CLOSED AND VENTS REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

THE POWER STEERING FAILED WHILE TRAVELING AT 45 MPH. I COULD STEER MANUALLY BUT IT WOULD NOT ALLOW ME TO MAINTAIN A STRAIGHT LINE. *TR

IN DECEMBER 2014, SEVERAL PATROL OFFICERS FROM THE YARMOUTH POLICE DEPARTMENT REPORTED THE ODOR OF EXHAUST FUMES IN THE PASSENGER COMPARTMENT OF A 2013 FORD EXPLORER INTERCEPTOR SUV THEY HAD BEEN OPERATING. WHILE SITTING STATIONARY WITH THE ENGINE IDLING, THE OFFICERS DETECTED THE ODOR OF EXHAUST LEAKING INTO THE PASSENGER COMPARTMENT OF THIS VEHICLE. UPON FURTHER EXAMINATION BY OUR PUBLIC WORKS MECHANIC, MULTIPLE CRACKS WERE DISCOVERED IN THE WELDS CONNECTING THE EXHAUST PIPES TO THE RESONATOR. THESE CRACKS WERE ALLOWING EXHAUST FUMES TO LEAK DIRECTLY INTO THE PASSENGER COMPARTMENT WHILE THE VEHICLE WAS SITTING STATIONARY. FOR SAFETY REASONS, THE VEHICLE WAS IMMEDIATELY REMOVED FROM THE FLEET UNTIL THE EXHAUST SYSTEM WAS REPLACED. THE REPLACEMENT EXHAUST ELIMINATED THE EXHAUST LEAKAGE PROBLEM. A SECOND FORD SUV OWNED BY THE YARMOUTH POLICE DEPARTMENT AND PURCHASED AT THE SAME TIME AS THE ONE MENTIONED ABOVE WAS ALSO PULLED FROM THE FLEET AND INSPECTED FOR EXHAUST CRACKS. THIS SUV, WHICH HAS JUST OVER 55,000 MILES ON IT, WAS ALSO FOUND TO HAVE A CRACK IN THE WELD SEPARATING THE EXHAUST AND RESONATOR. FORD MOTOR COMPANY PROVIDED A NEW EXHAUST FOR THIS VEHICLE UNDER THE MANUFACTURER?S WARRANTY.

UPON ACCELERATION, THE 2013 FORD EXPLORER RELEASES EXHAUST INTO THE CABIN. *TR