2013 Ford Explorer complaints

ON DECEMBER 15 2014, I WAS DRIVING TO PONCE ON HIGHWAY 52 IN PUERTO RICO. WHEN SUDDENTLY THE ENGINE STALL WHILE DRIVING. AFTER THAT THE PROBLEM HAVE CONTINUE DOING IT, SOMETIMES THREE TIMES A DAY. THE LAST TIME WAS MONDAY 29 2014 WHILE I WAS DRIVING TO THE DEALER. I'M VERY AFRAID OF DRIVING THIS VEHICLE KNOWING THAT CAN STALL ANY MOMENT WHITHOUT NOTICE AND IMPLICATE ME IN AN ACCIDENT. *JS

WHILE DRIVING ON A HIGHWAY, MY STEERING BEGAN TO FEEL TIGHTER AND TIGHTER, WITH THE WHEEL HARDER TO TURN. SOON IT BEGAN TO REQUIRE A "PUSH" TO MAKE THE MOVEMENT OF THE WHEEL BEGIN. I PULLED OFF THE HIGHWAY AND THE DASH ALERTS CAME ON. ONE SAID, "SERVICE POWER STEERING NOW" AND ONE INDICATED THAT THE TRACTION CONTROL FUNCTION WAS OFF. THE MANUAL SAID I SHOULD SHUT OFF THE ENGINE AND IT WOULD RESET THESE. INSTEAD, THE STEERING LOCKED ENTIRELY. NO DEALERS WERE STILL OPEN THE NIGHT BEFORE THANKSGIVING, SO I TOOK THE VEHICLE TO A SHOP I'VE USED. THEY DIDN'T HAVE THE COMPUTER HOOKUPS NECESSARY SO I TOWED IT AGAIN TO ANOTHER SHOP. THEY "CLEARED" THE CODES, AND FOUND THE VEHICLE DID NOT MALFUNCTION AGAIN. THEY ALERTED ME TO THE RECALL, FORDS #14S06 THIS RECALL INCLUDED EXPLORES MADE BETWEEN MAY OF 2010 AND FEBRUARY 28, 2013. MY EXPLORER WAS MADE VERY SOON THEREAFTER, WITHIN DAYS, IN FACT. GIVEN THAT TIMING AND THE FACTS THAT INDICATE THAT MY VEHICLE SUFFERED THE SAME DEFECTS THE RECALL ADDRESSES, I FEEL MY VEHICLE REPAIR SHOULD BE COVERED BY FORD MOTOR COMPANY. FORD MOTOR COMPANY AND THE LOCAL DEALER ADVISE ME THAT SINCE MY VEHICLE IS NOT WITHIN THE PARAMETERS OF THE RECALL, THERE IS NOTHING THEY CAN DO FOR ME. I HEREBY SUBMIT MY PETITION FOR AN NHTSA INVESTIGATION INTO WHETHER FORD HAS MET IT'S OBLIGATIONS IN THIS MATTER. I HEREBY REQUEST THE RECALL MANAGEMENT DIVISION OF THE NHTSA TO ENSURE THAT THE SCOPE OF THE RECALL [FORD #14S06] IS ADEQUATE. I FEEL THE SCOPE FELL SHORT, IN MY C

WHEN ACCELERATING, EXHAUST/GAS FUMES EMITTED INSIDE THE VEHICLE THROUGH THE VENT SYSTEM. FUMES ARE MORE PROFOUND IN THE REAR, INSIDE VEHICLE. WHEN VENT/CLIMATE SYSTEM IS OFF, NO FUMES. SEEMS TO BE MORE PROFOUND WHEN AC IS OPERATING, NEVERTHELESS THE FUMES ACCUMULATE TO THE REAR. STARTED NOTICING ON 11/8/2014 AND HAS WORSENED EACH DAY SINCE. DEALER APPOINTMENT MADE FOR 11/12/2014.

DOOR SENSOR KEEPS BEEPING INFORMING ME THE DOORS ARE NOT CLOSED,, WHEN THEY ARE. ANNOYING BEEPING CONTINUES WHEN DRIVING EVERY TIME I STEP ON THE BRAKES. THIS HAS GONE ON FOR OVER A MONTH NOW. *TR

HEAR A THUNK WHEN CHASSIS UNDER CERTAIN STRESS. DEALERSHIP REPORTS IT IS LIKELY BODY SUPPORTS THAT NEED TO BE REPLACED.

AT THE TIME OF THIS INCIDENT- I HAD JUST LEFT THE DEALERSHIP FROM HAVING AN INSPECTION, OIL CHANGE, AND TIRE ROTATION WHEN THE BRAKES ON THE EXPLORER LOCKED UP. I PULLED OVER TO FIND THE RIM AND TIRE EXTREMELY HOT TO THE TOUCH. I HAD PREVIOUSLY REPORTED THE SAME ISSUE AT LEAST TWICE IN PRIOR, BUT SEPARATE INCIDENTS. EACH TIME THE DEALERSHIP FIXED THE ISSUE BY CLEANING OUT CORROSION AND LUBRICATING THE CALIPER. I THINK THAT ITS ABOUT TIME THEY REPLACED THE CALIPER- AFTER ALL ITS STILL UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING STRONG GASOLINE FUMES INTERMITTENTLY. THE CONTACT INDICATED THAT THE AUTHORIZED DEALER REPLACED THE AIR EXTRACTOR BY THE REAR BUMPER. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES BUT WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

WE LEASED A 2013 FORD EXPLORER IN OCTOBER OF 2012. WITHIN ABOUT A MONTH, WE BEGAN SMELLING EXHAUST INSIDE THE CAR. I BROUGHT MY CAR INTO A DEALERSHIP IN NEW YORK, WHO TOLD ME THAT I WAS NOT USING THE AIR CONDITIONING PROPERLY. SO, I THOUGHT THE EXHAUST WAS GETTING INSIDE THE CAR BECAUSE OF SOMETHING I WAS DOING. I NOW KNOW THAT LOTS OF PEOPLE ARE HAVING THIS PROBLEM. I HAVE NOW BROUGHT MY CAR BACK INTO A DEALERSHIP IN FLORIDA. THE EXHAUST PROBLEM IS GETTING WORSE, AND I AM NERVOUS FOR MY FAMILY. I HAD THE CAR CHECKED, AND CARBON MONOXIDE WAS FOUND INSIDE THE CAR. *TR

ON MORE THAN ONE OCCASION, I HAVE SMELLED EXHAUST FUMES INSIDE MY VEHICLE UPON ACCELERATION. IT HAS GAVE ME A HEADACHE AND HAS MADE ME FEEL NAUSEOUS. MY CHILDREN HAS EXPERIENCED THE SAME SYMPTOMS AS I HAVE. *TR

THE DOOR AJAR LIGHT (DRIVERS DOOR) INDICATES ON DASH AND BEEPS EVEN THOUGH THE DOOR IS CLOSED. INTERIOR LIGHTS STAY ON MAKING IT HARD TO SEE AT NIGHT. INTERIOR LIGHTS STAY ON AFTER LEAVING VEHICLE FOR SEVERAL MINUTES THINKING THE DOOR IS OPEN, RUNNING DOWN BATTERY. VEHICLE'S ALARM SYSTEM ACTIVATES CONTINUOUSLY AS IT THINKS THE DOOR IS OPEN. VEHICLE STILL UNDER WARRANTY AND FORD DEALER REPLACED LEFT FRONT DOOR LATCH ASSEMBLY PART # DG1Z-5421813-A. *TR

EXHAUST SMELL COMING THROUGH AC VENTS WHILE DRIVING. ALL SPEEDS. *TR

TL* THE CONTACT OWNS 2013 FORD EXPLORER. THE CONTACT STATED THAT WHEN ACCELERATING, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR EXTRACTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

THE PROBLEM HAS HAPPENED ONCE IN THE PAST, I WOULD GUESS ABOUT A YEAR AGO, AND IT HAPPENED TWICE ON THE 25TH OF SEPTEMBER. WHEN APPLYING THE BRAKES TO STOP THE CAR, THE BRAKES WORK BUT THE CAR ENGINE DOESN'T RESPOND - THAT IS THE RPM OF THE ENGINE REMAINS CONSTANT AND DOESN'T SLOW DOWN. IT FORCES THE DRIVER TO USE EMERGENCY MEASURES SUCH AS APPLYING GREAT PRESSURE ON THE BRAKE PEDAL, USING THE HAND BRAKE AND PUTTING THE CAR IN NEUTRAL. I RESUMED DRIVING AND THE PROBLEM DID NOT MANIFEST ITSELF. I AM WEARY OF BRINGING THE CAR TO THE FORD DEALERSHIP BECAUSE THEY MAY NOT BE ABLE TO DUPLICATE THE SAME PROBLEM (WHICH IS WHAT HAPPENED TODAY). HAVE OTHER PEOPLE COMPLAINED IN THE PAST ABOUT THIS ISSUE? *TR

I PURCHASED MY 2013 FORD EXPLORER TWO YEARS AGO. IT HAS APPROXIMATELY 16,000 MILES. ON SEPTEMBER 23, 2014 I COULDN'T START MY CAR. I HAD THE AUTO CLUB JUMP THE BATTERY AND THEN TOOK IT IN IMMEDIATELY TO MY MECHANIC TO REPLACE THE BATTERY. UPON EXAMINATION, HE DETERMINED THAT THE POSITIVE BATTERY TERMINAL HAD EXCESSIVE CORROSION AND THE CORROSION WAS SO BAD THAT THE BATTERY CLAMP HAD TOTALLY ERODED. THIS REQUIRED NOT ONLY REPLACEMENT OF THE BATTERY BUT THE BATTERY CABLES. THE MECHANIC EXPLAINED THAT THE ENTIRE CABLING MECHANISM WOULD COST APPROXIMATELY $400 AND THAT THE LABOR WOULD BE EXTENSIVE BECAUSE OF THE WAY FORD ENGINEERED THE CONNECTION. (THE MECHANIC HAD TO DISASSEMBLE VARIOUS COMPONENTS IN THE ENGINE AREA TO MAKE THE CONNECTION). THE ENTIRE COST OF REPLACING THE BATTERY WAS OVER $1,000. ALSO, I WAS INFORMED THIS IS NOT UNDER WARRANTY. THE MECHANIC ALSO TOLD ME HE BECAME AWARE OF OTHERS WHO HAD THE SAME PROBLEM AND IN ONE CASE THE BATTERY EXPLODED. THANKFULLY THAT DIDN'T HAPPEN IN MY CASE. I'VE HAD SEVERAL EXPLORERS OVER THE YEARS AS WELL AS OTHER MAKES AND MODELS AND I HAVE NEVER HAD A BATTERY THAT CORRODED TO THIS EXTENT AND CERTAINLY NOT IN A VEHICLE JUST 2 YEARS OLD. I MAINTAIN MY VEHICLE REGULARLY AND WAS SHOCKED THAT THIS HAD OCCURRED. I WONDER IF FORD HAS DESIGNED THIS ENTIRE BATTERY FAILURE AND CONFIGURATION SO AS TO CREATE MORE REPAIR BUSINESS. WHILE NO INJURY OCCURRED WITH ME, IT IS PERHAPS JUST A MATTER OF TIME BEFORE SOMEONE DOES ENCOUNTER A DANGEROUS SITUA

PURCHASED 2013 FORD EXPLORER WITH AROUND 33K MILES ON IT. SHORTLY AFTER I HAD IT I NOTICED GAS ODOR IN GARAGE AND DISMISSED IT THINKING IT WAS LAWN MOWER ETC. THEN OVER A SHORT TIME REALIZED THE ODOR MUST BE COMING FROM CAR AND THE ODOR WAS MORE EVIDENT AFTER I FILL UP WITH GAS. I LOOKED ON LINE TO FIND OUT THERE IS A RECALL ON LEAKY FUEL TANKS AND WHEN I CALLED FORD WAS TOLD MY VIN # ISN'T INCLUDED IN THE RECALL. BUT, I SMELL GAS! THE ODOR WAS SO STRONG THIS MORNING I WAS SCARED TO START IT, NOT KNOWING WHAT WOULD HAPPEN. I'VE ONLY HAD THIS VEHICLE 5 MONTHS NOW, PURCHASED USED. TODAY I HAVE MY CAR AT A DEALER/MECHANIC THAT CONFIRMED THE ODOR COMING FROM GAS TANK, THEY WILL KEEP IT OVERNIGHT AND CHECK WHERE THE LEAK IS COMING FROM. I WAS TOLD IF ITS FROM "FUEL PUMP" THE MANUFACTURE WARRANTY MIGHT COVER COSTS IF ITS FROM THE "FILLER NECK" IT WILL NOT BE COVERED. AT THIS POINT I WOULD LOVE TO GET RID OF THIS VEHICLE. WE ALSO HAD TO BUY A NEW AC ONLY 3 MONTHS AFTER I PURCHASED THE CAR...LONG STORY THERE TOO!!! COSTING ME MORE $ THAN ITS WORTH AND I WILL NEVER BUY A FORD AGAIN! *TR

I WAS LEAVING TO RUN ERRANDS I START THE CAR & SEEN I FORGOT SOMETHING SO I LEFT IT RUNNING OPENED DOOR & IT ROLLED BACK INTO OUR CARPORT POLE WHILE IN PARK. IT HAS BEEN GIVING A SHIFT TO PARK WARNING FOR ABOUT A MONTH WHEN THE CAR IS IN PARK AND TURNED OFF THIS IS THE 3RD TIME WE HAVE HAD TROUBLE SINCE WE BOUGHT JUNE 6. HERE'S MAINTENANCE JULY 7,2104 FRONT WHEEL BEARING AUGUST 6,2014 THE MOLDING CAME OFF WINDSHIELD PASSENGER SIDE WHILE DRIVING & THE DRIVERS SIDE WAS LOOSE. SEPTEMBER 23,2014 ROLLING BACKWARDS WHILE IN PARK. WE ALSO HAVE A PICTURE OF THE WARNING SHIFT TO PARK. *TR

I PURCHASED A USED 2013 FORD EXPLORER ONE WEEK AGO. WHEN PULLING OUT OF MY DRIVEWAY, THE VEHICLE BEGAN TO SHAKE REALLY BAD AND WOULD NOT ACCELERATE. I HAD TO COAST INTO MY NEIGHBORS DRIVEWAY AND THROUGH MY YARD. I TURNED OFF THE VEHICLE. MIND YOU, MY HUSBAND EXPERIENCED THE SAME THING WHEN HE PICKED UP THE VEHICLE FROM THE DEALERSHIP BUT WHEN HE RESTARTED THE VEHICLE, EVERYTHING SEEMED OK. THINKING IT WAS RELATED TO MY HUSBAND'S EXPERIENCE, I RESTARTED THE VEHICLE. EVERYTHING SEEMED TO BE OK UNTIL I TRIED LEAVING OUT OF MY DRIVE WAY. AGAIN, THE VEHICLE SHOOK REALLY BAD AND WOULD NOT ACCELERATE. I AGAIN COASTED INTO MY NEIGHBORS DRIVEWAY AND THIS TIME THE ENGINE LIGHT CAME ON. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY HAD TO TOW IT IN TO SERVICE. IT IS GOING ON DAY 3 OF THE WORK WEEK AND THEY STILL HAVE NOT LOOKED AT IT. REALLY NOT A GOOD SIGN SEEING AS THOUGH WE LITERALLY JUST BOUGHT THE VEHICLE. I'M GLAD IT HAPPENED LEAVING MY DRIVEWAY AND NOT ON THE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD DECELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASE OF ENGINE RPM. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

MY VEHICLE IS NOW AT APROX 38,000 MILES AND THIS HAPPENS FREQUENTLY UPON HARD ACCELERATIONS AND STEEP INCLINES, THE SMELL OF SULFUR, ROTTEN EGG SMELL, OR HARD BOILED EGG SMELL (EXHAUST) THIS HAPPENS EVEN WHEN THE A/C IS RUNNING ON RECIRCULATE. I PURCHASED THIS VEHICLE NEW AND AM THE ORIGINAL OWNER. *TR

TL* THE CONTACT OWNED A 2013 FORD EXPLORER. WHILE DRIVING 35 MPH AND MAKING A SHARP LEFT TURN, THE STEERING WHEEL SEIZED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

I WAS IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. FORD STATED THE SENSORS WHERE NOT EFFECTED BY THE ACCIDENT, HOWEVER THE WINDSHIELD CRASHED ALL OVER AND $18,000 WORTH OF FRONT END DAMAGE. *TR

MY AIR CONDITIONER JUST STOPS WORKING WILL DRIVING. I HAVE TAKEN TO THE FORD DEALERSHIP OVER 5 TIMES. THEY SAY IT WORKS FINE EACH TIME I GO. FINALLY ONE DAY WHEN IT WAS OUT I DROVE UP TO FORD AND MADE THE SERVICE MANAGER GO FOR A RIDE WITH ME. HE AGREED THE AC WAS NOT WORKING. IT IS CURRENTLY AT THE SERVICE DEPARTMENT AND BEING FIXED, HOPEFULLY! *TR

13 FRONT JOUNCE BRAKE HOSE FAILURES IN 11 VEHICLES WERE REPORTED BY A POLICE FLEET. THE FLEET INCLUDES A TOTAL OF 45 MODEL YEAR 2013 EXPLORER POLICE INTERCEPTORS THAT WERE PURCHASED AND PLACED INTO SERVICE IN 2013. LIST OF ADDITIONAL FAILURES (VIN, FAILURE DATE, FAILURE MILEAGE): [XXX], 12/17/2013, 26,147 [XXX] ,12/24/2013,16,511 [XXX] , 2/15/2014, 39,369 [XXX] , 2/24/2014, 30,872 [XXX], 4/9/2014, 33,302 [XXX], 4/23/2014, 34,194 [XXX], 4/28/2014, 45,430, LEFT SIDE [XXX], 5/9/2014, 41,504 [XXX], 5/14/2014, 46,525, RIGHT SIDE [XXX], 6/14/2014, 29,789 [XXX], 7/1/2014, 42,802, LEFT SIDE [XXX], 7/7/2014, 39,075 [XXX], 7/17/2014, 43,891, RIGHT SIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING DOWN THE FREEWAY AND THE MOLDING AROUND MY WINDSHIELD JUST FLEW OFF. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE REVERSING AT 4 MPH, HIS FOOT SLIPPED AND DEPRESSED THE ACCELERATOR PEDAL CAUSING HIM TO LOOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT THE BRAKE PEDAL WAS TOO SMALL AND TOO CLOSE TO THE FUEL PEDAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

SHORTLY AFTER PURCHASING THE VEHICLE (4/13) WE NOTICED A BURNING ODOR INSIDE THE CABIN DURING HARD ACCELERATION. THIS OCCURS WHEN PASSING, TOWING AND DRIVING UP STEEPER GRADES. WE TOOK THE CAR TO OUR LOCAL DEALER AND WERE TOLD THEY COULD NOT REPRODUCE THE ISSUE. TODAY THE CAR IS BACK AT THE DEALER FOR THE SAME ISSUE AND I AM BEING TOLD AGAIN THAT THEY CANNOT REPRODUCE THE ISSUE, THIS AFTER I TOOK A TECHNICIAN FOR A RIDE AND SHOWED HIM HOW TO REPRODUCE IT. A DIFFERENT TECHNICIAN CALLED AND ASKED A LOT OF QUESTIONS ABOUT WHETHER OR NOT I RUN THE A/C AND WHAT THE SMELL WAS. AFTER READING ABOUT MANY SIMILAR ISSUE MY NEXT STEP WILL BE TO CONTACT FORD DIRECTLY. *TR

VEHICLE IS SHOWING 75 TO 100 PPM OF CARBON MONOXIDE IN THE CABIN. FIRE DEPT CO2 METER SHOWED THIS IN THE VEHICLE. WAS TOLD NOT TO OPERATE VEHICLE DUE TO HIGH LEVELS OF CO2. *TR

WHILE ENGAGING PASSING GEAR AT ROAD SPEEDS, CABIN FILLED WITH EXHAUST FUMES. THIS HAS CONTINUED FROM THAT TIME UNTIL PRESENT. VEHICLE HOW HAS 33000 MILES. VEHICLE HAS BEEN TAKEN TO LOCAL DEALER - [XXX] - ON NUMEROUS OCCASIONS WITH NO RESULTS IN STOPPING THE PROBLEM. THE LAST VISIT AFTER KEEPING OUR VEHICLE FOR 1.5 WEEKS , WE WERE TOLD THAT FORD COULD NOT REPAIR THE PROBLEM AND THAT THE FACTORY WOULD TAKE THE VEHICLE UNDER ADVISEMENT - WHATEVER THAT MEANS. MEANWHILE THE PROBLEM CONTINUES TO WORSEN WHILE EXHAUST FUMES NOW ENTER THE VEHICLE AT ALL STAGES OF OPERATION. WE HAVE BEEN ADVISED BY SEVERAL MECHANICS AND OTHER DEALERS NO TO DRIVE THE VEHICLE WITH OUR GRAND BABIES. THIS HAS BECOME A SERIOUS HEALTH CONCERN FOR OUR FAMILY AS THIS IS MY WIFE'S ONLY MODE OF TRANSPORTATION. SHE FREQUENTLY SUFFERS HEADACHES AFTER TRIPS IN THE VEHICLE TO NEIGHBORING CITIES TO SHOP!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS A ODOR OF EXHAUST FUMES COMING FROM THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

ON 16 JULY 2014, I WAS DRIVING AND MY VEHICLE JUST STOPPED WHILE I WAS DRIVING IT, FORD CLAIMS THAT THIS IS A SAFETY DEVICE TO PROTECT THE TRANSMISSION, BUT THIS IS A SERIOUS HEALTH AND SAFETY ISSUE FOR PEOPLE AND THEIR LIVES. I COULD HAVE EASILY GOTTEN HURT OR CAUSED A SERIOUS TRAFFIC ACCIDENT IF I WAS ON A DIFFERENT ROAD OR ON THE INTERSTATE. FORD CLAIMS THAT BECAUSE OF THE GRILLE DESIGN THAT THEY HAVE ONT HE VEHICLE IT CAUSES MAJOR ISSUES TO THE AIR CONDENSOR AND TRANSMISSION COOLER, BECAUSE ANY AND EVERYTHING...DEBRIS, ROCKS, INSECTS, BIRDS... CAN CAUSE THE CONDENSOR/COOLER TO BE DAMAGED WHICH WILL CAUSE THE CUSTOMER TO HAVE TO CONSTANTLY PAY OUT OF POCKET EXPENSES. THIS IS A MAJOR SAFETY CONCERN. *TR

UNDER MODERATE TO HARD ACCELERATION OR CLIMBING LONGER HILLS A FOUL ODOR OF SULFUR EXHAUST FILLS THE CABIN. ISSUE IS VERY REPEATABLE AND HAPPENS VERY FREQUENTLY. SMELL DISSIPATES AFTER A MINUTE OR SO AFTER RPMS ARE BACK TO LOWER RANGE. *TR

THE VEHICLES AC SYSTEM FLOODS THE INTERIOR CABIN WITH AN OVERWHELMING EXHAUST SMELL DURING HARD ACCELERATION OR ANYTIME THE ENGINE EXCEEDS 3500 RPM AS IN CLIMBING A MOUNTAIN ROAD ETC. DEALER HAS PERFORMED FORD TECHNICAL BULLETIN HOWEVER THE PROBLEM WAS NOT FIXED. FORD TOLD ME THEY ARE AWARE OF THE PROBLEM AND TO "CHECK BACK" IN A COUPLE OF MONTHS TO SEE IF THE ENGINEERS HAVE FOUND A FIX. *TR

TL* THE CONTACT RENTED A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL LEAKED TO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,600.

I BOUGHT A 2013 FORD EXPLORER IN MARCH OF 2012. I ALMOST IMMEDIATELY BEGAN SMELLING EXHAUST INSIDE THE CAR. THE SMELL WAS WORST WHEN I HIT THE ACCELERATOR GETTING ONTO THE HIGHWAY OR OTHER TIMES WHEN I QUICKLY INCREASED THE ACCELERATION OF THE VEHICLE. I BROUGHT MY EXPLORER INTO THE FORD DEALERSHIP ON NUMEROUS OCCASIONS. THE DEALERSHIP VERIFIED MY COMPLAINT AND PERFORMED FORD'S TECHNICAL SERVICE BULLETIN 12-12-4. THAT DID NOT FIX THE PROBLEM. I CONTINUED TO SMELL EXHAUST INSIDE THE CAR. THE DEALER ASSURED ME THERE WAS NO SAFETY CONCERN, AND THAT THERE WAS NO CARBON MONOXIDE GETTING INTO THE VEHICLE. WE LATER TESTED THE VEHICLE AND FOUND HARMFUL LEVELS OF CARBON MONOXIDE GETTING INSIDE THE VEHICLE, BOTH WHILE BEING DRIVEN AND WHEN IDLE. THE LEVELS WERE HIGHER WHEN THE CAR WAS BEING DRIVEN. AFTER LONG DRIVES, MY CHILDREN HAVE BEEN ILL AND SUFFERED HEADACHE, WHICH WAS PROBABLY CAUSED BY EXPOSURE TO CARBON MONOXIDE. *TR

I PURCHASED A NEW 2013 FORD EXPLORER. I OFTEN DRIVE WITH MY DOG IN THE REAR SEATS. PRIOR TO MY EXPLORER, MY DOG NEVER GOT SICK WHEN BEING DRIVEN. SINCE BUYING MY EXPLORER, MY DOG HAS OFTEN GOTTEN SICK, INCLUDING VOMITING, WHILE BEING DRIVEN THE CAR. I HAD MAY CAR TESTED, AND CARBON MONOXIDE WAS FOUND INSIDE MY CAR WITH THE ENGINE ON BUT THE CAR IDLE. THERE WAS A HIGHER LEVEL OF CARBON MONOXIDE IN THE BACK OF THE CAR THAN IN THE FRONT. *TR

WHEN ACCELERATING A STONG EXHAUST SMELL IS PRESENT IN THE VEHICLE CABIN. THIS IS MOST PRONOUNCED DURING A LONG ACCELERATION I.E. WHEN ENTERING A HIGHWAY. FOLLOWING A PERIOD OF ACCELERATION WE NEED TO OPEN THE WINDOWS TO PURGE THE EXHAUST FROM THE CABIN. THIS IS REGARDLESS OF THE HEATING/COOLING SYSTEM BEING ON OR OFF, OR IF THE RECIRCULATION FEATURE IS ENABLED. THE DEALERSHIP IMPLEMENTED A TECHNICAL SERVICE BULLETIN FOR THIS CONDITION AND IT HAD NO IMPROVEMENT. *JS

WHEN HARD ACCELARATION UP TO 4K RPM EXHAUST SMELL OR BAD ODOR (SOMETHING LIKE BURNT) COMES IN FROM CABIN..I BROUGHT MY CAR TWICE AT FORD SERVICE AND THEY DO TSB BUT STILL NO IMPROVEMENT.

EXHAUST SMELL, OR ACRID BURNING SMELL IN CABIN OFF AND ON SINCE NEW, AND ESPECIALLY DURING HIGHER SPEED ACCELERATION... SUSPECT EXHAUST FUMES ENTERING CABIN... *TR

HORRIBLE EXHAUST FUMES SMELL INSIDE CABIN OF VEHICLE AFTER MODERATE ACCELERATION THAT LINGERS UNTIL WINDOWS ARE ROLLED DOWN. *TR

UNDER MEDIUM TO HARD ACCELERATION A STRONG SULFUR SMELL ENTERS THE CABIN THROUGH THE AIR CONDITIONING VENTS AND IT SMELLS VERY BAD. FAMILY OF FOUR AND CONCERNED ABOUT WHAT WE ARE ALL BREATHING IN. CONTACTED FORD AND THEY HAVE CONFIRMED IT AND THEY DON'T UNDERSTAND WHERE IT IS COMING FROM AND REFUSED TO FIX IT. THIS IS THE ONLY CAR I HAVE EVER DRIVEN WHERE THERE IS THIS TYPE OF SMELL COMING FROM AC UNDER ACCELERATION. SMELL COMES THROUGH FOR ABOUT 30 SECONDS AND THEN STOPS. STINKS UP THE CAR UNTIL WE ROLL DOWN THE WINDOWS TO GET THE BAD AIR OUT. EMBARRASSING WHEN WE HAVE OTHER PEOPLE IN THE CAR. I KNOW I AM NOT THE ONLY PERSON EXPERIENCING THIS PROBLEM. IT IS WELL DOCUMENTED IN NUMEROUS CHAT FORUMS AND WEBSITES ALL OVER THE WWW. THIS HAPPENS EVERY TIME THE VEHICLE IS ACCELERATED HARD SINCE WE HAVE OWNED IT.(HUNDREDS OF TIMES). *TR

THE VEHICLE HAS ALWAYS HAD A ISSUE WITH THE CABIN FILLING WITH EXHAUST FUMES WHEN UNDER HEAVY ACCELERATION. MERGING ONTO A HIGHWAY ETC WITH THE ENGINE ABOVE 3500 RPM'S WILL FILL THE CABIN WITH A BURNING EXHAUST SMELL. THIS HAS BEEN HIGHLY EXPOSED ON THE EXPLORER FORUMS ONLINE. MANY USERS ARE EXPERIENCING IT, THE TSB FOR HAS FOR THE SMELL DOES NOT WORK. IF I RIDE IN THE CAR TOO LONG IN HEAVY HIGHWAY TRAFFIC WHERE I AM ACCELERATING AND DECELERATING A LOT IT MAKES ME AND MY FAMILY SICK FROM THE SMELL. *TR

UPON MODERATE OR HARD ACCELERATION, A STRONG BURNT OR EXHAUST SMELL ENTERS THE CABIN. *TR

DURING STOP AND GO CONDITIONS THE VEHICLE EXHAUST FUMES WITH ENTER THE CABIN OF THE VEHICLE AND BEING TO MAKE THE OCCUPANTS FEEL ILL. BROUGHT THIS ISSUE TO A FORD SERVICE DEALER, WHICH CONFIRMED THIS WAS EXHAUST FUMES ENTERING THE VEHICLE. THERE HAS NOT BEEN A SOLUTION FROM THE MANUFACTURER YET. *TR

MY HUSBAND [XXX] WENT TOHOLMAN FORD DEALERSHIP IN MT LAUREL NJ.TO RETURN VEHICLE FOR A DEAL WITH HOLMAN LINCOLN FORD AND THE MANAGER TOLD OUR SALES REPRESENTATIVE [XXX] THAT THERE IS A RECALL ON IT AND PARTS WILL NOT BE IN UNTIL SEPTEMBER. #1 WHAT IS THE SAFETY RECALL? #2 WHY TELL US TO BRING VEHICLE IN IF NO INTENTIONS WERE TO BUY BACK VEHICLE ? THAT IS WHAT THE DEAL WAS SINCE I HAD BREAST CANCER SURGERY AND UNABLE TO DRIVE VEHICLE FOR 9 MONTHS OR LONGER THEY OFFERED TO BUY IT BACK, MY HUSBAND [XXX] HAD APPOINTMENT WITH [XXX] AND MANAGER @2:30;06/23/2014. MANAGER WOULD NOT EVEN TALK TO MY HUSBAND JUST TOLD [XXX] TO BRING CAR BACK IN SEPTEMBER WHEN PARTS ARE IN FOR RECALL? WE RECEIVED NO NOTICE OF ANY TYPE OF RECALL OTHER THAN WHAT WE SAW ON NBC NEWS THIS MORNING6-24-2014 FOR RECALLS ON AIR BAGS DEPLOYING CAUSING INJURYON FORD VEHICLES, WITHOUT NOTICE. A SAFETY ISSUE FOR OUR FAMILY TO DRIVE CAR UNKNOWN WHAT IS WRONG WITH IT, I HAD PROBLEMS BEFORE WITH GASOLINE LEAKAGE 2 X'S AND FIRE DEPARTMENT CAME TO MY HOME TO EMPTY TANK OUT BEFORE VEHICLE WAS PLACED ON FLAT BED FOR THE DRIVER OF FLATBED'S TOWING SERVICE TO DEALERSHIP, THIS OCCURRED TWO TIMES LAST YEAR. I FEAR THE MANAGER ON 06/23/2014 SAID THERE IS A RECALL ON IT AND PARTS WON'T BE IN TILL SEPTEMBER BUT REFUSED TO STATE THE RECALL ! UNPROFESSIONAL AND LACK OF SAFETY CONCERN TO REPEATED CUSTOMER FOR YEARS, THAT IS NOT HOW YOU CARE ABOUT THE WELL BEING OF A CLIENT. #3 WHAT ARE THE REASONS FOR RECALL, SALES REP. SAID MANAGER

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE SEEPING THROUGH THE AIR VENTS INSIDE THE VEHICLE. THE DEALER STATED THAT A ROCK FRACTURED THE AIR CONDITIONER CONDENSER. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

EVERY TIME I GIVE AN 'OPEN THROTTLE', OR HARD ACCELERATION ON MY VEHICLE THERE IS A FOUL SMELL THAT ENTERS THE CABIN VIA THE AIR CONDITION VENTS. I HAD THE ISSUE LOOKED INTO BY MY FORD DEALER AFTER THE PROBLEM STARTED. THE DEALER ACTED LIKE THEY HAVE NEVER HEARD OF THE COMPLAINT BUT AFTER READING VARIOUS THREADS ON THE INTERNET IT APPEARS A LOT OF OTHER PEOPLE HAVE HAD THE SAME ISSUE. AFTER SOME RESEARCH I'VE LEARNED THAT THE SMELL IS ACTUALLY EXHAUST FUMES ENTERING THE CABIN. FORD ACKNOWLEDGES THE ISSUE BUT STATES THE AMOUNT OF EXHAUST FUMES ARE NOT ENOUGH TO BECOME TOXIC. I AM VERY CONCERNED OF THIS ISSUE AND FORD NEEDS TO FIX THE PROBLEM. *TR

THERE IS A FOUL SMELL IN THE VEHICLE, MAYBE BURNING PLASTIC ON THE VEHICLE OR EXHAUST. THE FUMES GETS INSIDE THE VEHICLE THAT CAN MAKE IT UNBEARABLE WHEN YOU HAVE THE AC ON. YOU CAN NOT STAY IN THE CAR. THE AC HAS TO BE TURN OFF AND ALL WINDOWS OPEN IN ORDER TO CONTINUE DRIVING. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP FOR SERVICE, LAST YEAR. THE SERVICE REPRESENTATIVE INFORMED ME THAT IT WAS A PLASTIC BAG THAT GOT STUCK IN THE EXHAUST. ONCE ITS BURNED OFF THE SMELL WILL BE GONE. HOWEVER. IT DOES NOT SEEM TO BE THE CASE. THE FOUL SMELL IS GETTING WORSE THAT ITS UNBEARABLE TO STAY IN THE VEHICLE WITH THE AC ON. *TR

I HAVE A 2013 FORD EXPLORER SPORT WITH APPROXIMATELY 8500 MILES. THE INTERIOR CABIN OFTEN FILLS WITH EXHAUST FUMES. MANY OCCURRENCE OVER SEVERAL MONTHS WHETHER AC RUNNING WITH FRESH OR RECIRCULATING AIR. I CALLED THE DEALER AND THEY WERE UNAWARE OF ANY ISSUES WITH THIS PROBLEM. OF COURSE I WILL TAKE THE VEHICLE TO DEALER BUT BASED ON OTHER COMPLAINTS, I HAVE REVIEWED I DON'T EXPECT MUCH WILL BE DONE UNLESS FORD MOTOR CO TAKES A DEEPER LOOK TO RESOLVE THE PROBLEM. *TR

THIS HAPPENS VIRTUALLY EVERY TIME I ENTER A HIGHWAY. EXHAUST SMELL LEAKS INTO THE CABIN FROM WHAT SEEMS TO BE THE REAR EXHAUST. I HAVE TAKEN MY TRUCK IN MANY TIMES BUT FORD DEALERS CANNOT SEEM TO RESOLVE THE ISSUE. THE ONLY WAY FOR ME TO CLEAR THE SMELL AND FUMES IS ROLL THE WINDOWS DOWN AND AIR OUT THE TRUCK. PLEASE SEE THE FORD FORUMS FOR OTHER OWNERS WITH THE SAME ISSUE: HTTP://WWW.EXPLORERFORUM.COM/FORUMS/SHOWTHREAD.PHP?T=323597. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 9,500.