2013 Ford Explorer complaints

THE TAILGATE LIFT IS UNSAFE. IT DOES NOT DETECT WHEN SOMEONE IS UNDER IT WHEN IT LOWERS. I DID NOT KNOW THE PERSON BEHIND THE CAR HAD PUSHED THE BUTTON ON TAILGATE TO LIFT IT. MY DAUGHTER HAD BENT OVER PLACING THINGS IN BACK. UNKNOWN TO ME, I PUSHED THE BUTTON INSIDE CAR TO LIFT THE GATE, BUT INSTEAD IT LOWERED. IT COULD HAVE SQUEEZED THE BREATH OUT OF MY DAUGHTER.

AS REPORTED TO FORD: WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:VIN: IFM5K8D85DGA40422 2013 FORD EXPLORER - I RECENTLY SHIPPED MY 2013 FORD EXPLORER TO AZERBAIJAN WHERE I AM SERVING THE U.S. GOVERNMENT. I HIRED A DRIVER WHO CONVEYED A PROBLEM TO ME REGARDING THE POWER STEERING AND SYNC SYSTEM. AFTER DOING SOME ONLINE RESEARCH, I BECAME AWARE OF THE RECALL FOR POWER STEERING PROBLEMS WHICH SEEM TO FIT THE SYMPTOMS RELATED TO ME. I DID NOT RECEIVE ANY TYPE OF NOTICE FROM FORD REGARDING THIS SERIOUS CONDITION. ALSO, THE SYNC SYSTEM IS BUGGY. I WAS INFORMED SOME TIME AGO OF A FUEL SYSTEM RECALL (I BELIEVE). THE VEHICLE HAS 19,750 MILES. A VEHICLE TIRE SENSOR FAULT HAS RECENTLY DISPLAYED. THERE IS A FORD DEALERSHIP IN BAKU AZERBAIJAN WHERE I LIVE. THE EXPLORER IS PART OF THEIR PRODUCT LINE. PLEASE INFORM ME WHAT I CAN EXPECT FROM FORD TO RESOLVE THE ISSUES DISCLOSED HERE EITHER UNDER WARRANTY, RECALL OBLIGATION, OR CUSTOMER CARE (WITHOUT EXPENSE TO ME). FURTHER, I WOULD APPRECIATE IF FORD U.S. WOULD COORDINATE THOSE RESOLUTION EFFORTS. WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:HAVE NOT CONTACTED DEALER. SUSPECT LANGUAGE BARRIERS WOULD COMPLICATE RESOLUTION EFFORTS. WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:COORDINATE ALL NECESSARY REPAIRS TO BE PERFORMED BY THE BAKU AZERBAIJAN FORD DEALER. PROVIDE A LOANER CAR WHILE VEHICLE IS BEING REPAIRED. BE MORE PROACTIVE IN INFORMING CUSTOMERS OF POTENTIALLY SERIOUS DEFECTS THAT HAVE RESULTED IN RECALL. ARE YOU

I CURRENTLY OWN A 2013 FORD EXPLORER THAT HAS APPROXIMATELY 51K MILES. I'VE NOTICED ON MORE THAN ONE OCCASION, THAT DURING PERIODS OF SUSTAINED DRIVING WE EXPERIENCE ODOR OF CERTAIN GASES OR FUMES. THESE ODORS ARE NOT CONSTANT, BUT THEY ARE PRESENT WITHIN THE CAB EVEN WHILE THE WINDOWS ARE SECURE. AGAIN, THE ONLY EXPERIENCES OF THESE INCIDENTS SO FAR ARE DURING PERIODS OF DRIVING FOR 2 OR MORE HOURS CONTINUOUSLY. I'VE CHECKED WITH THE FORD MOTOR COMPANY, AND SEARCHED ONLINE AND I HAVEN'T FOUND ANY RECALL INFORMATION REGARDING EMISSION PROBLEMS OF THIS NATURE. WE, OUR FAMILY WOULD APPRECIATE IF MORE RESEARCH COULD BE DONE ON THIS MATTER. WE PERSONALLY BELIEVE THAT MAY LEAD TO A HEALTH RELATED ILLNESS/INJURY. SINCERELEY [XXX] *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

WHILE DRIVING APPROXIMATELY 70MPH ON A MAJOR HIGHWAY THE POWER STEERING SHUTDOWN AND THE VEHICLES STEERING BECAME EXTREMELY STIFF TO THE POINT YOU COULD HARDLY TURN THE STEERING WHEEL.I BROUGHT THE VEHICLE TO FORD TO HAVE IT INSPECTED , THEY INFORMED ME NOTHING WAS WRONG AND ALL IT NEEDED WAS TO BE RESET. WITHIN 10 DAYS OF LEAVING THE DEALERSHIP SERVICE THE VEHICLE AGAIN STARTED TO HAVE THE SAME PROBLEM NEARLY CAUSING AN ACCIDENT. I TOOK THE VEHICLE TO FORD ONCE AGAIN, THIS TIME THEY HAD ADVISED THAT THE ENTIRE POWER STEERING ASSEMBLY NEED TO BE REPLACED . WITHIN DOING RESEARCH 2011-2013 FORD EXPLORERS HAVE THIS SAME POWER STEERING ISSUE, UNDER RECALL. FORD REFUSES TO FIX MY VEHICLE UNDER THE RECALL DUE TO VIN RESTRICTIONS. THIS IS DANGEROUS AND NEGLIGENT TO SAY THE LEAST.

FORD MOTORCRAFT BATTERY (OVERCHARGE OR POSSIBLE LEAKING BATTERY) CAUSED EXTENSIVE CORROSION TO BATTERY TERMINAL AS WELL AS BATTERY CABLES AND HOUSING. READ ONLINE AND THIS IS A VERY COMMON ISSUE WITH FORD VEHICLES. NOT ONLY DID THE BATTERY NEED TO BE REPLACED BUT THE CABLES AND HOUSING DID AS WELL. VEHICLE IS LESS THAN THREE YEARS OLD. PLEASE SEE ATTACHED IMAGE TO SEE EXTENT OF CORROSION. THIS PICTURE WAS TAKEN AFTER THE TERMINAL WAS SEMI-CLEANED IN ORDER TO JUMP THE BATTERY. BECAUSE OF THIS EXTENSIVE CORROSION, CABLES WERE SO CORRODED IT WOULD NOT MAKE A GOOD CONTACT WITH NEW BATTERY. AS I DROVE THE VEHICLE TO THE FORD DEALERSHIP SERVICE CENTER, THE CAR KEPT LOSING POWER AS THE BATTERY WAS CONTINUALLY DISCONNECTING. THIS COULD HAVE EASILY HAPPENED TO SOMEONE WHILE DRIVING DOWN THE ROAD WITHOUT KNOWLEDGE OF BATTERY TERMINAL CORROSION. THERE WAS ZERO CORROSION ON THE NEGATIVE TERMINAL. THE POSITIVE TERMINAL IS THE PROBLEM.

TOOK VEHICLE TO FORD DEALER TO FIX THE FUEL RECALL ISSUE. NOW, ABOUT A YEAR LATER, VEHICLE IS DRAWING IN FUEL SMELL FROM BOTH THE VEHICLE AND EVERYTHING OUTSIDE THE VEHICLE. THE SMELL IS STRONGER WHEN THE HEAT IS ON AND ALSO AROUND GAS STATIONS. NOW I'M BEING TOLD IT MIGHT BE A DIFFERENT PROBLEM WHICH WILL COST ME OVER $800.

I HAVE AN EXPLORER 2013(32762 MILES) WITH BIG ODOR OF GASES INSIDE THE CABIN WHEN I ACCELERATE MY SUV. THE ODOR OF GASES IS AMAZING INSIDE THE CABIN AND I AFRAID WITH THAT ODOR CAN CAUSE HEALTH PROBLEM NOW OR IN THE FUTURE TO MY FAMILY. I ALREADY WENT TO THE FORD SERVICE AND THEY MAKE A SEAL BUT THE PROBLEM STILL THERE. (TSB 14-04-NA). THE GOVERNMENT NEED TO DO SOMETHING.

I HAVE GOODYEAR FORTERA P245/65R17 105T TIRES AS OEM ON THIS VEHICLE.THE TREAD HAS DRY ROTTED CRACKS JUST LIKE THE TIRES RECALLED IN 2015.THE FIRST SIGN OF PROBLEM WAS TIRE LIGHT COMING ON. WHY ARE THESE TIRE BEING RECALLED ALSO?

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AS A STRONG FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FRONT DRIVER'S AND PASSENGER'S SIDE WEATHER DOOR STRIPPING WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 06/29/16*LJ THE CONSUMER STATED FUMES FROM THE EXHAUST ENTERED THE VEHICLE. THE VEHICLE WAS REPAIRED. UPDATED 07/13/16.*JB

VAPOR CANISTER PURGE VALVE INOPERATIVE AT 72,000 MILES CAUSING A MISS/ HESITATION WHEN VEHICLE WAS RUNNING. LIGHT CAME ON AND A LOSS OF POWER OCCURRED WHILE TRAVELING ON THE INTERSTATE. IMMEDIATELY DROVE THE VEHICLE TO THE DEALERSHIP AND THIS WAS IDENTIFIED AS THE VAPOR CANISTER PURGE VALVE. FORD DECIDED THIS WAS NOT AN EMISSIONS COMPONENT AND DID NOT WARRANTY THE REPAIR UNDER THEIR 80000 MILE EMISSIONS WARRANTY EVEN THOUGH THIS IS CLEARLY DEFINED AS AN EMISSIONS COMPONENT BY THE EPA.

MY PROBLEM IS THAT THERE IS A STRONG GAS SMELL INSIDE CAR. I HAVE SMALL KIDS THAT I DRIVE TO SCHOOL BACK AND FORTH AND I HAVE NO WARENTY.

I WAS WASHING MY CAR THIS WEEKEND AND NOTICED BUBBLES UNDER THE PAINT ON THE EDGE OF MY 2013 FORD EXPLORER HOOD. I IMMEDIATELY THOUGHT IT WAS RUST AND WENT STRAIGHT TO THE DEALER. ONCE AT THE BODY SHOP THEY TOLD ME THEY HAVE SEEN MANY FORDS WITH ALUMINUM HOODS WITH THE SAME PROBLEM BUT THEY COULD NOT HELP ME CAUSE I WAS OVER 36K MILES. APPARENTLY THIS PROBLEM GOES BACK TO 2007. I COULD NOT BELIEVE FORD HAD THE AUDACITY TO KNOWINGLY PRACTICE A MANUFACTURING PROCESS THAT HAD UNDESIRABLE RESULTS. I CALLED FORD AND THEY CLAIMED THEY COULD NOT HELP ME. TO MAKE IT WORSE, THEY CLAIM IT WAS NOT A KNOWN ISSUE, HENCE NO RECALL. WAITING TO HEAR FROM A SUPERVISOR, BUT NOW I KNOW I WILL NOT GET A FAVORABLE RESPONSE UNTIL WE RECEIVE RESULTS OF CLASS ACTION LAWSUIT IN NJ. BTW, MY ONE DEALER CLAIMS A CONSIDERABLE LARGER AMOUNT OF REPAIRS THAN COMPLAINTS YOU SEE HERE.

HEADLIGHT ILLUMINATION OF ROADWAYS IS SEVERELY INADEQUATE. WE HAVE BOTH OBSERVED THIS ISSUE WITH THIS VEHICLE SINCE IT WAS PURCHASED NEW IN DECEMBER 2012 (THE PRIMARY DRIVER IS A 5'5" FEMALE, THE SECONDARY DRIVER IS 5'10" MALE). THE HEADLIGHTS SEEM TO AIM TOO LOW AND LEAVE DARK SPOTS IN THE ROAD, PARTICULARLY WHEN TURNING IN EITHER DIRECTION. AND THE PROBLEM IS ONLY EXACERBATED WITH HIGHER SPEEDS. ILLUMINATION IS BETTER ON HIGH BEAM, BUT ONE CANNOT LEAVE HIGH BEAMS ENGAGED DURING NORMAL DRIVING. THESE ARE THE WORST HEADLIGHTS I'VE EVER SEEN ON A VEHICLE IN OVER 40 YEARS OF DRIVING INCLUDING CARS THAT I'VE DRIVEN FROM THE 50S, 60S, AND 70S, LET ALONE FOR A MODERN CAR.

DRIVER'S DOOR LATCH WILL NOT MOVE. DOOR WILL NOT CLOSE. DOOR AJAR LIGHT STAYS ON.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED AS THE WRENCH WARNING LIGHT ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE AND IT WAS DRIVEN TO THE RESIDENCE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,120.

GETTING EXHAUST FUMES IN THE CABIN OF VEHICLE AT TIMES. SOMETIMES SO BAD THAT IT MAKES YOU SICK NAUSEOUS AND HEADACHES. FORD REFUSES TO FIX PROBLEM UNDER THERE WARRANTY. IT HAPPENS AT ANY TIME SLOW OR AT HIGHWAY SPEEDS WHEN USING THE AC OR HEATER IT IS EVEN WORSE.

INFO DISPLAY ON DASH WOULD ALWAYS STATE "SHIFT INTO PARK" EVEN AFTER TURNING OFF THE ENGINE WITH CAR ALREADY INTO PARK POSITION--FORD DEALER HAD TO REPLACE SHIFTER CONTROL AT A COST OF $462.54--WAS TOLD BY SERVICE TECH THEY HAVE THE PART IN STOCK--AND HAVE SEEN THIS PROBLEM BEFORE ON NEWER CARS--WAS TOLD PART CANNOT BE FIXED.

MY 2013 EXPLORER HAS 23190 MILES AND WAS BOUGHT NEW AND HAS BEEN SERVICED AT THE DEALER ACCORDING TO FORD'S SERVICE PLAN SINCE NEW. A FEW DAYS AGO I NOTICED A GRINDING NOISE AND BURNING SMELL FROM THE REAR OF MY EXPLORER.THE DEALER TOLD ME THAT MY DRIVERS SIDE REAR CALIPER HAD SEIZED UP AND I NEEDED NEW REAR BRAKES. HE SAID THAT THIS WAS DUE TO ROAD SALT, WATER AND DEBRIS CONTAMINATING THE REAR BRAKES. HE ALSO TOLD ME THAT THIS WAS NOT WARRANTY COVERED AND MY COST WAS $389.84. I'VE READ IN NUMEROUS FORUMS THAT THIS IS A PROBLEM ON MOST EXPLORERS LIKE MINE. I FEEL THAT THIS COULD BE A SAFETY ISSUE IF IT HAPPENED AT HIGHWAY SPEEDS. LUCKILY MINE HAPPENED WHEN I WAS PARKING MY EXPLORER. THIS SHOULD BE COVERED UNDER AN INSPECTION REPLACEMENT RECALL.

PAINT ON HOOD HAS CORRODED CAUSING THE PAINT TO PEEL OFF. IT IS HAPPENING ALL ALONG BOTTOM EDGE OF HOOD. CAR HAS BEEN GARAGE KEPT.

WHEN ACCELERATING GAS FUMES SMELL INSIDE VEHICLE (ROTTEB EGGS) AFTER COUPLE OF HOURS DRIVING GETTING BAD HEADACHE FROM IT. IT'S VERY HARMFUL FOR PEOPLE INSIDE CAR, BECAUSE IT MY COST CO2 POISONING. DEALER HAVE NO FIX FOR IT.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 23,000.

I WAS BACKING UP FROM PARKING SPOT IN A CITY GARAGE AND WHEN I PLACE THE CAR IN DRIVE MY POWER ASSISTED STEERING (EPAS) FAILED. I GOT THE POWER STEERING FAULT ERROR, ADVANCETRAC ERROR AND TERRAIN MANAGEMENT ERROR. THE CAR WAS TOO DIFFICULT TO MANUALLY STEER ACTUALLY NEARLY IMPOSSIBLE. IT TOOK ALMOST 1 HOUR AND 2 GROWN BIG MEN TO MANUALLY STEER IT OUT OF THE GARAGE SO THAT IT COULD BE PUT ONTO A FLAT BED TOW TRUCK. FORD CLAIMS THAT MY VIN# NUMBER IS NOT PART OF THE RECALL (14S06) FOR THIS ISSUE. THE DEALERSHIP THAT I HAD IT TOWED TO HAS QUOTED ME AROUND $2,000 TO REPLACE THE STEERING RACK. THIS IS DEFINITELY A SAFETY HAZARD AND FORD NEED TO TAKES RESPONSIBILITY AND CORRECT THIS ISSUE.

WHILE DRIVING AND MAKING A TURN THE POWER STEERING LOCKS UP WITH AN ERROR CODE STATING "POWER STEERING ASSIST FAULT" IN MY EXPERIENCE THIS HAPPENED WHEN BACKING OUT OF THE DRIVEWAY AND NOW IT HAPPENED WHILE DRIVING AND MAKING A LEFT HAND TURN TO CROSS A BUSY INTERSECTION. THE ONLY THING THAT RELEASES THE STEERING IS TO PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE. MY VEHICLE DOES NOT FALL UNDER THE RECALL HOWEVER, IT'S THE SAME EXACT PROBLEM YET, FORD "HAS NEVER HEARD OF IT" I HAVE CHILDREN AND I FEAR THAT FORD WON'T FIX THE PROBLEM OR DO ANYTHING ABOUT IT UNTIL IT'S TOO LATE AND WE ARE IN A FETAL ACCIDENT. I REFUSE TO DRIVE MY VEHICLE AS IT'S UNSAFE AND I WILL NOT PUT MY KIDS LIFE AT RISK. HELP!!

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE IN THE REAR OF THE VEHICLE FRACTURED. THE CONTACT STATED THAT THE DOOR WAS NOT ABLE TO BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V171000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WHEN DRIVING THE CAR, THERE IS A STRONG ODOR OF GASOLINE. IT BEGAN AS INTERMITTENT AND NOW HAPPENS ALMOST EVERY TIME WE DRIVE THE CAR.

UNDER HEAVY ACCELERATION (I.E. HIGHWAY ON-RAMP), A VERY STRONG ODOR (BURNING RUBBER, EXHAUST?) ENTERS THE CABIN. THIS HAPPENS EVERY TIME, WHETHER THE AC IS ON OR OFF, RECIRCULATING OR FRESH AIR. THE ODOR IS EXTREMELY STRONG AND LASTS SEVERAL MINUTES. I'M ESPECIALLY CONCERNED FOR MY 3 YEAR OLD SON WHO IS EXPOSED TO THIS.

PAINT IS BUBBLING ACROSS THE FRONT EDGE OF HOOD. FORD IS REFUSING TO REPAIR THE PROBLEM.

EXTERIOR DOOR HANDLES LOOSE AND STICKING.

DRIVING VEHICLE THROUGH INTERSECTION, TURNING, , LOST POWER STEERING, AND TEMPORARILY LOST CONTROL OF VEHICLE. WAS ABLE TO MUSCLE IT TO THE SIDE OF THE ROAD. DISPLAY MADE A CHIME NOISE, AND STATED "POWER ASSIST FAILURE" ( OR SOMETHING TO THAT EFFECT). I PULLED TO THE SIDE OF ROAD, TURNED OFF VEHICLE, WAITED 2 MIN, STARTED IT AGAIN AND IT WORKED FINE. FOUND THERE IS A RECALL "14S06" FOR EXACT MODEL AND YEAR WITH EXACT DESCRIPTION OF MY FAILURE. TOOK VEHICLE TO CLOSEST FORD DEALER, THEY SAID IT IS COVERED UNDER RECALL AND THERE WOULD BE NO CHARGE AS THIS IS A SAFETY ISSUE. AFTER NUMEROUS CALLS BACK AND FORTH WITH DEALER AND FORD, FORD CLAIMS THIS VIN IS NOT COVERED. I HAVE PAPERWORK FROM THE DEALER THAT SHOWS PART NUMBER NEEDED IS FOR THE STEERING GEAR # DB5Z-3504-NE, WHICH IS THE PART NUMBER IN THE RECALL. I AM UNABLE TO FIND A VIN # LIST AS IT APPEARS FORD DOES NOT HAVE ONE AND THEY DECIDE WHEN YOU CALL WHO GETS THE RECALL AND WHO DOES NOT. THERE IS NO TRANSPARENCY IN SUCH AS SYSTEM. IF FORD KNOWS OF THIS ISSUE WITH THIS YEAR AND MODEL AND KNOWS IT'S A SAFETY ISSUE THAT HAS RESULTED IN ACCIDENTS, PER NHTSA, WHY AM I BEING REJECTED FOR THE EXACT SAFETY ISSUE ON THE EXACT MODEL AND YEAR? CAN YOU PLEASE HELP?

PAINT IS BUBBLING UP ON THE HOOD OF THE CAR. CALLED FORD AND THEY SAY ITS OUT OF WARRANTY SORRY. THE CAR IS ONLY 2 YEARS OLD THIS SHOULD NOT BE HAPPENING TO A 40,00 DOLLAR CAR.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM WHEN THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR VENTS WERE SUCKING THE EXCESS EXHAUST FUMES THROUGH THE AIR CONDITIONING VENTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,000.

I HAVE 44,000 MILES AND OVER THE PAST FEW MONTHS HAVE BEEN EXPERIENCING EXHAUST FUMES ENTERING THE CABIN AFTER DRIVING ON THE EXPRESSWAY FOR A PERIOD OF TIME AND COMING TO A STOP WITH THE DEFROST ON AND REAR A/C

EXHAUST GAS ENTERING THE CABIN DURING HARD ACCELERATION OR WHEN DRIVING AT SUSTAINED HIGHWAY SPEEDS. APPEARS TO BE RELATED TO REAR AIR CONDITIONING SUCKING AIR FROM UNDERNEATH REAR OF CAR!

I PURCHASED MY VEHICLE FROM THE JENNINGS ANDERSON FORD DEALER. IT HAD AROUND 17,000 MILES ON IT. SHORTLY AFTER I VEHICLE, I BROUGHT IT IN BECAUSE THE EXHAUST FUMES ARE BEING SUCKED INTO THE VEHICLE WHEN I ACCELERATE SUCH AS GETTING ON THE FREEWAY. DAVID SAVINICH (SERVICE ADVISER) TOLD ME THAT FORD WAS AWARE OF THE PROBLEM AND THEY HAD A FIX FOR IT. THEY INSTALLED THEIR FIX BUT IT IS STILL SUCKING IN EXHAUST FUMES. I TALKED TO JEFF ASHER (SERVICE DEPT MANAGER) AND I ASKED HIM WHETHER FORD HAD A FIX FOR IT. I WAS TOLD NO. I ASKED JEFF TO CALL ME IF THERE WAS A FIX. IT HAS BEEN OVER A YEAR AND THEIR IS STILL NO REPAIR. I GET A BAD HEADACHE EVERY TIME I GET ON THE FREEWAY. IT IS SO BAD THAT IT ALSO MAKES ME NAUSEATED. I AM UNABLE TO USE THE AIR CONDITIONER RECIRCULATATION IN THE CAR.

A WARNING POPS UP STATING SHIFT TO PARK WHEN IT IS CLEARLY IN PARK. THIS HAS BEEN HAPPENING FOR A FEW MONTHS NOW. HAVE TO PUSH THE BUTTON AT FRONT TOP OF SHIFTER A FEW TIMES TO MAKE IT SENSE THAT IT IS IN PARK.

OVERHEATING FRONT WHEEL BRAKES LEADING TO WARPED ROTORS!!! . THE 2013 FORD EXPLORER 3 TIMES SINCE DECEMBER 2014. BOTH LEFT AND RIGHT FRONT BRAKES OVERHEAT THE ROTORS EVENTIALLY LEADING TO WARPED ROTORS AND UNUSUAL VIBRATION IN STEERING , IS MORE SEVERE AT HIGH SPEED .

NAGING DOOR JAAR OPEN SENSOR, FOR UNDER 2 YEARS ITS ALREADY FAULTING

CORROSION (OXIDATION) ON THE HOOD OF THE VEHICLE. NOT NECESSARILY A SAFETY CONCERN BUT A CONCERN NON THE LESS. I ENTERED, THROUGH MY LOCAL FORD DEALER, A PRIOR APPROVAL CLAIM FOR THE DAMAGE AND WAS TURNED DOWN, FORD SAYS THEY DON'T WARRANTY RUST CLAIMS UNLESS THE PART HAS RUSTED THROUGH. SEARCHING ON GOOGLE, "FORD HOOD RUSTING", I SEE THAT THIS IS A NATIONAL PROBLEM AND THAT FORD IS WELL AWARE OF THE ISSUE, YET THEY CONTINUE TO DENY CLAIMS.

FOR THE PAST 2 MONTHS THE DRIVERS DOOR IS SAYING IT IS OPEN WHEN IT IS SHUT. THE DOME LIGHTS STAY ON WHICH MAKES IT HARD TO SEE AT NIGHT. THE DOORS WILL ALSO NOT LOCK. THAT IS VERY UNSAFE IF YOU HAVE CHILDREN IN THE BACK WHEN DRIVING DOWN THE HIGHWAY. THEY CAN EASILY OPEN THE DOOR AND POSSIBLE FALL OUT. I HAVE READ MULTIPLE COMPLAINTS ON THIS ISSUE FOR FORD OWNERS. FORD SHOULD REALLY DO A RECALL ON THIS VERY DANGEROUS DEFECT.

2013 FORD EXPLORER , OVERHEATING FRONT BRAKES ON THE LEFT AND RIGHT . I HAVE REPORTED THIS TO LIEF JOHNSON FORD DEALERSHIP TWICE SINCE DEC, 4 2014 . AGAIN ON JUNE 18 ,2015. THE THIRD TIME ON SEPT. 29 ,2015. BOTH FRONT BRAKES OVERHEAT CAUSING WARPED DISCS ,IT BECOMES WORST AT HIGHWAY SPEEDS WHEN THE BRAKES ARE REQUIRED , EMITTING VIBRATIONS THROUGH THE STEERING WHEEL . THANKS

DOOR HANDLE BROKE OFF WHEN PULLING ON THE LATCH TO OPEN CAR DOOR.

PAINT ON HOOD IS BUBBLING. DEALER WILL NOT HONOR FORD'S 5-YEAR EXTENDED CORROSION COVERAGE PERIOD BECAUSE THE BODY PANEL IS NOT SHOWING A HOLE "THOUGH" THE BODY PANEL. THE WARRANTY DEFINES THE COVERAGE ONLY IF THE BODY PANEL BECOMES PERFORATED DUE TO CORROSION FROM NORMAL USE. HOWEVER, NOWHERE IN THE WARRANTY DOES IT STATE IT MUST BE THROUGH THE BODY PANELS. IN MY BOOK, THE DEFINITION OF PERFORATION IS A PATTERN OF HOLES, AND THE DEFINITION OF A HOLE IS A HOLLOW PLACE IN A SOLID BODY OR A CAVITY OR A PIT. THE PAINT IS DEFINITELY SHOWING A PATTERN OF CAVITIES OR PITS YET THE DEALER DOES NOT AGREE.

I NOTICED SOME DEEP LINES IN MY REAR ROTORS TOOK TO MY MECHANIC HE SAID ROTORS AND PADS WERE BAD EVERY NOW AND THEN I HEARD A SQUEALING NOISE BUT DIDN'T PAY MUCH ATTENTION TO IT THINKING HEY I BOUGHT A BRAND NEW VEHICLE ITS PROBABLY BECAUSE OF BEING BRAND NEW I KNOW NOW THAT IS NOT THE FACTS THERE IS A PROBLEM WITH THE REAR BRAKES LOCKING UP AND NOT UNLOCKING IT DESTROYED MY ROTORS DUE TO THIS REMEMBER THIS VEHICLE STILL HAS FRONT BRAKES AND ONLY 8350 MILES GARAGE KEPT I COMPLAINED TO FORD AND THEY SAID IF A RECALL WOULD HAPPEN SAVE MY RECEIPT IAM VERY CONCERNED THERE HASN'T BEEN A RECALL REGARDING THIS MATTER BECAUSE THIS IS A PROBLEM WITH THE EXPLORER FOR MANY PLEASE LOOK INTO THIS MATTER WITH THE UTMOST CONSIDERATION THANK YOU *TR

EXHAUST IS ENTERING THE PASSENGER COMPARTMENT THROUGH THE FRONT AND REAR AIR CONDITIONING VENTS WHEN THE ENGINE IS ACCELERATED TO 3500 RPM OR ABOVE. I NOTICED THIS CONDITION WHILE DRIVING AROUND TOWN,WHEN PASSING ANOTHER CAR OR ACCELERATING TO ENTER THE FREEWAY, BUT THE PROBLEM WAS REALLY EVIDENT ON A RECENT DRIVING VACATION FROM KANSAS CITY TO SEATTLE WA. WE WENT THROUGH SEVERAL MOUNTAINOUS STATES AND IT WAS TERRIBLE, THE CAR WAS CONSTANTLY ACCELERATING ABOVE 3500 RPM TO MAINTAIN SPEED ON UP HILL GRADES,THE CAR CONSTANTLY REEKED OF EXHAUST. WE HAD TO ROLL THE WINDOWS DOWN TO KEEP IT AIRED OUT. I TOOK THE CAR TO MY FORD DEALER WHEN I RETURNED FROM THE TRIP,THEY SAID THERE IS NO PROBLEM. I AM NOT GOING TO ARGUE WITH FORD OVER THIS,I HAVE PURCHASED A CARBON MONOXIDE METER WHICH I KEEP IN THE CAR AND HAVE RECORDED CARBON MONOXIDE IN THE CABIN AS HIGH AS 15 PPM DURING ACCELERATION. THIS CAR NEEDS TO BE RECALLED,I HAVE READ THAT I AM NOT ALONE,THIS PROBLEM EXISTS ON FORD EXPLORERS MANUFACTURED FROM 2011 - 2015. WHY ?

DURING ACCELERATION, THERE IS A NOTICEABLE, EXHAUST SMELL IN THE CABIN OF THE VEHICLE. THE SMELL DOES NOT DISSIPATE UNLESS YOU OPEN THE WINDOWS OR TURN THE A/C ON HIGH TO CLEAR THE AIR.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V171000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON SEVERAL OCCASIONS WITHIN THE PAST 3 WEEKS, WHILE ATTEMPTING TO PUT OUR VEHICLE INTO "PARK" WE RECEIVED A WARNING LIGHT THAT WE NEEDED TO "SHIFT TO PARK", EXCEPT THE SHIFTER WAS PLACED IN THE PARK POSITION EVERY TIME; THIS OCCURRED TO BOTH MY HUSBAND AND MYSELF. I WAS AFRAID THE VEHICLE WOULD NOT STAY IN PARK ON HILLS OR SLOPES IN PARKING LOTS AND IN MY SLOPED DRIVEWAY WHERE THERE ARE LOTS OF SMALL CHILDREN PLAYING AND RIDING BIKES BECAUSE OF THIS WARNING AND WOULD ROLL AWAY KILLING SOMEONE. RECENTLY, OUR EXPLORER WOULD NOT START, OUR KEY FOBS WOULD NOT LOCK OR UNLOCK THE DOORS; I WAS STRANDED. THIS LAST TIME ON AUGUST 24, 2015 I CONTACTED FORD ROADSIDE ASSISTANCE TO TOW IT TO THE CLOSEST FORD DEALERSHIP TO FIND OUT WHAT WAS WRONG. TURNS OUT THE SHIFTER WAS DEFECTIVE AND AS A RESULT IT DRAINED THE BATTERY. IT COST ME $672.39 TO REPLACE THE SHIFTER AND THE BATTERY; WHICH IS A LOT OF MONEY WHEN YOUR OUT OF WORK/RETIRED WITH HEALTH ISSUES. I ALSO KEPT THE OLD PART FOR EVIDENCE. I TALKED TO ANOTHER FORD EXPLORER OWNER WHO ALSO HAD THE SAME PROBLEM AND TO DATE THERE IS NO RECALL I SUPPOSE BECAUSE NO ONE IS DEAD, YET.

WITH JUST OVER 37,000 MILES ON THE VEHICLE, I NOTICED THAT THE PAINT ON THE HOOD WAS BUBBLING AND FLAKING OFF. IT HAD OBVIOUSLY BEEN OCCURRING LONG BEFORE I FIRST NOTICED IT. I BROUGHT IT TO MY FORD DEALER WHO TOLD ME IT IS A COMMON PROBLEM FOR THOSE VEHICLES BECAUSE THE HOOD IS MADE OUT OF ALUMINUM AND VIBRATION FROM DRIVING CAUSES THE PAINT TO FRACTURE WHICH RESULTS IN THIS PROBLEM. HE ALSO TOLD ME THAT IT WAS NOT COVERED UNDER WARRANTY BECAUSE I HAD OVER 36,000 MILES, EVEN THOUGH THE PROBLEM HAD BEEN THERE WHEN IT STILL FELL UNDER THAT WARRANTY. I THEN DID SOME RESEARCH ON THE INTERNET AND FOUND SEVERAL SITES WITH AN ENORMOUS AMOUNT OF COMPLAINTS FROM 2013 AND 2014 EXPLORER OWNERS WHO WERE HAVING THE SAME PROBLEM. (A FEW EXAMPLES OF THE SITES I SAW ARE CARCOMPLAINTS.COM, EDMUNDS.COM, AND RV.NET. A GOOGLE SEARCH WILL PROVIDE MANY MORE). I THEN CONTACTED FORD MOTOR COMPANY DIRECTLY AND SPOKE TO A REPRESENTATIVE THERE. THEY SAID THEY WERE AWARE OF THE PROBLEM BUT NO RECALL WAS GOING TO BE ISSUED, AND NOTHING COULD BE DONE REGARDING MY SPECIFIC PROBLEM. AFTER COMPLAINING PROFUSELY AND HAVING MY ISSUE ELEVATED TO A REGIONAL MANAGER, FORD AGREED TO PARTIALLY PAY FOR THE REPAIR. HOWEVER, I (ALONG WITH THE MANY OTHERS WHO ARE HAVING THIS PROBLEM) FEEL THAT THIS IS A MANUFACTURING DEFECT AND SHOULD BE COVERED FULLY BY FORD. WHILE THIS MAY NOT BE A "SAFETY" ISSUE, I AM HOPING THAT THIS COMPLAINT WILL AT LEAST HAVE SOMEONE FROM YOUR AGENCY LOOK INTO THIS MATTER TO SEE IF FORD SHOULD

DESPITE THE PLETHORA OF CLAIMS POSTED ON THIS SITE ABOUT EXHAUST INSIDE THE CABIN OF 2011-2015 EXPLORERS, AND REPEATED INFORMATION THAT THE "TSB" FORD HAS ISSUED DOES NOT WORK, NHTSA HAS FAILED TO ACT. HOW DARE YOU CONTINUE TO ALLOW SO MANY LIVES TO BE PUT IN UNNECESSARY DANGER? WHAT IS THE COST OF LIFE OVER FORD'S BOTTOM LINE? WHO MUST DIE? IS MY ACCIDENT WHERE I SUDDENLY PASSED OUT AND WRECKED NOT ENOUGH? DO YOU KNOW HOW IT FEELS WHEN YOU'RE TOLD BY A PEDIATRICIAN THAT YOUR 8 YEAR OLD MAY HAVE PERMANENT BRAIN AND PULMONARY DAMAGE FROM CHRONIC EXPOSURE TO CARBON MONOXIDE AND EXHAUST? WHY HAVE YOU DONE NOTHING? I'M A SINGLE MOTHER WHO WAS WILLING TO PAY $52K SO THAT I COULD HAVE A SAFE VEHICLE FOR MY FAMILY, AND INSTEAD WE ARE BEING POISONED. I HAVE HAD THIS VEHICLE IN 6 TIMES WITH NO RESOLUTION AND FORD REFUSES TO BUY IT BACK. I HAVE BEEN REPEATEDLY BEEN LIED TO THAT THE ISSUE IS THE PTU AND CONTINUED TO DRIVE WITH MY CHILDREN UNAWARE WE WERE BEING POISONED FOR 60K MILES. I CANNOT AFFORD ANOTHER VEHICLE UNTIL A FIX SURFACES, WHAT AM I TO DO, DRIVE AROUND WITH THE WINDOWS DOWN? I DON'T FEEL THAT IS ACCEPTABLE IN A $52,000 VEHICLE, DO YOU? WHAT ABOUT THE POTENTIAL LONG TERM HEALTH ISSUES THAT ARE NOW SURFACING? SHOULD I KEEP PUTTING MY KIDS IN THIS CAR SINCE IT IS MY ONLY MEANS OF TRANSPORTATION? WOULD YOU PUT YOUR 4 AND 8 YEAR OLDS IN IT? SHAME ON THE NHTSA FOR NOT TAKING THIS ISSUE SERIOUSLY AND CONTINUING TO ALLOW FAMILIES TO BREATH IN SUCH HAZARDOUS AND LIFE THREATENING FU

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AND REBALANCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.