FOR THE LAST TWO WEEKS THE "DOOR AJAR"LIGHT STAYS ON AFTER STARTING ENGINE AND CLOSING DOOR. DOOR IS PROPERLY CLOSED BUT INDICATOR ON DASH REMAINS ON. INTERIOR LIGHTS STAY ON. DOORS WILL NOT LOCK WHEN DRIVING. CHIME REMINDER DINGS, AND A MESSAGE TO PUT CAR IN PARK WILL APPEAR IN DISPLAY SCREEN. THIS ALL HAPPENS WHEN ATTEMPTING TO DRIVE. VERY DISTRACTING AND DANGEROUS. DON'T KNOW IF DOOR WILL STAY CLOSED IN EVENT OF ACCIDENT AND SITTING AT STOP LIGHTS IN CERTAIN AREAS WITH DOOR UNLOCKED IS NOT SAFE.
2013 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
DOOR AJAR NOTIFICATION, STAYS ON EVEN THOUGH DOOR IS SECURE, CAUSING POWER FAILURE FROM BATTERY DRAINAGE ,
DRIVING APPROX 45MPH THROUGH TOWN ON A MULTI-LANE ROADWAY, STEERING BECAME VIRTUALLY IMPOSSIBLE, NEARLY LOCKING UP. WAS ABLE TO MANEUVER VEHICLE OFF THE ROAD WITHOUT DAMAGE OR INJURY. VEHICLE WAS TOWED BY TOWING COMPANY TO NEAREST FORD DEALERSHIP AWATING EVALUATION/REPAIR AT THIS TIME.
PAINT IS BUBBLING AND SEPARATING FROM THE FRONT OF THE HOOD ON THE TOP AND UNDERNEATH OF THE SURFACE. VEHICLE IS STATIONARY.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE LOST POWER. THE VEHICLE ALSO HESITATED BEFORE ACCELERATING. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT VARIOUS SLOW SPEEDS AND TURNING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
I WAS DRIVING ON THE HIGHWAY DOING 65 MPH AND MY DRIVER SIDE MOLDINGS/TRIM ON THE DRIVER SIDE OF THE WINDSHIELD FLEW OFF, WHICH CAUSED THE TRUCK BEHIND ME TO HAVE TO SWERVE. HAD IT BEEN A SEDAN OR COMPACT CAR IT WOULD HAVE CAUSE ACCIDENT. LUCKILY IT DIDN'T IN THIS CASE. I CALLED THE DEALERSHIP AND WAS TOLD THAT THIS IS COMMON AND IT A DEFECT IN THE DESIGN, THE MANUFACTURER IS AWARE AND THE NEW DESIGN KEEPS THE AIR FROM GETTING BEHIND THE MOLDING CAUSING IT TO COME OFF. IF THE MANUFACTURER IS AWARE, WHY HAS THERE NOT BEEN A RECALL AS THIS COULD HAVE CAUSE OR COULD CAUSE AN ACCIDENT.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING THE VEHICLE OR WHEN THE VEHICLE WAS PARKED OR IDLING, THE CONTACT NOTICED A STRONG ODOR OF FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,022.
PIECE OF TRIM ALONG THE WIND SHIELD FLEW OFF WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65 M.P.H.
GETTING EXHAUST FUMES IN THE CABIN OF VEHICLE AT TIMES. SOMETIMES SO BAD THAT IT MAKES YOU SICK NAUSEOUS AND HEADACHES. FORD REFUSES TO FIX PROBLEM UNDER THERE WARRANTY. IT HAPPENS AT ANY TIME SLOW OR AT HIGHWAY SPEEDS WHEN USING THE AC OR HEATER IT IS EVEN WORSE.
TL* THE CONTACT OWNED A 2013 FORD EXPLORER. WHILE DRIVING 25 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT BECAME UNCONSCIOUS AND CRASHED INTO A FRONT PORCH. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. UPON EXITING THE VEHICLE, THE DRIVER SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE DRIVER SIDE DOOR FAILED TO SECURE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. UPDATED 06/29/16*LJ *CN
WHILE DRIVING APPROXIMATELY 40MPH PREPARING TO MERGE ONTO FREEWAY I LOST ACCELERATION POWER AND VEHICLE DECELERATED TO 5MPH NEARLY CAUSING ACCIDENT. AFTER TURNING CAR OFF AND BACK ON IT RESUMED NORMAL OPERATION. LATER THAT DAY MY WIFE EXPERIENCED THE SAME PROBLEM. WE HAD VEHICLE TOWED TO FORD DEALERSHIP AND AFTER TWO DAYS THEY WERE PREPARED TO RETURN THE VEHICLE BECAUSE THE PROBLEM DID NOT PRESENT DURING THE TEST DRIVES. AFTER REFUSING TO TAKE IT BACK UNTIL THEY FIGURED IT OUT THE NEXT DAY WE WERE TOLD THAT THE THROTTLE BODY WAS "BAD". 2 DAYS LATER THE VEHICLE WAS "FIXED" AND RETURNED TO US. THE VERY NEXT MORNING WE HAD THE SAME PROBLEM WITH VEHICLE LOSING PROPULSION AND DECELERATING RAPIDLY. AFTER TAKING IT BACK TO THE THE DEALERSHIP WE WERE TOLD THAT THE "NEW" THROTTLE BODY THAT WAS INSTALLED WAS ALSO "BAD". AFTER ANOTHER 2 DAYS WE PICKED UP OUR CAR AND HAVE NOT HAD ANY PROBLEMS SO FAR.
WHEN DRIVING LOSS OF POWER HAPPENS. CAN NOT ACCELERATE! CAR GOES INTO LIMP MODE. CAN HAPPEN AT ANY TIME WITHOUT WARNING. CAR HAS 40K MILES. VERY DANGEROUS IF DRIVING ON THE FREEWAY. IT HAS HAPPENED 3 TIMES IN THE LAST WEEK.
MY 2013 FORD EXPLORER V6 ENGINE SHUTS OFF WHILE DRIVING DOWN THE HIGHWAY OR IN TOWN CREATING A VERY UNSAFE DRIVING SITUATION. LOOKING ONLINE THERE IS QUITE A FEW COMPLAINTS TO THE SAME THAT THE THROTTLE BODY LOSES ELECTRICAL POWER AND SHUTS DOWN. THIS HAS HAPPENED TWICE IN 2 DAYS AND I NO LONGER DRIVE IT UNTIL A REPLACEMENT THROTTLE BODY CAN BE FOUND. FORD MADE A CHANGE TO THE REPLACEMENTS, BUT THIS SHOULD BE A RECALL DUE TO THE DANGEROUS SITUATIONS THAT IT CAUSES.
COMPLETE LOSS OF POWER STEERING WHILE DRIVING. I MOMENTARILY FELT PANICKED INSIDE, MY CHILDREN WERE IN THE CAR AND WE WERE GOING 70. TURNED THE CAR OFF AND RESTARTED AND IT DROVE. I TOOK THE VEHICLE IN TO THE DEALERSHIP AND IT SEEMED FINE. 9 MONTHS LATER (APRIL 2016) IT HAPPENED AGAIN DRIVING 45MPH IN HEAVY TRAFFIC WITH MY CHILDREN IN THE CAR. I WAS ABLE TO FORCE THE CAR TO THE SIDE OF THE FREEWAY AND CALM DOWN. THE CAR WOULD BARELY STEER. IT WAS HARDER TO MANEUVER THAN DRIVING AN OLDER VEHICLE WITHOUT POWER STEERING. IT WAS JUST SHORT OF BEING LOCKED UP. AGAIN IT RESET AFTER TURNING ON AND OFF ABOUT 5 TIMES. IT WAS EVENING AND I DECIDED IT HAD TO GO BACK TO THE SHOP THE NEXT DAY. THE FOLLOWING DAY IT WAS LOCKED UP COMPLETELY AND NOT DRIVABLE. I HAD IT TOWED TO THE DEALERSHIP AS IT WAS NOT DRIVABLE AND UNSAFE. THE POWER STEERING ASSIST AND TRACTION ASSIST ALERTS STAYED UP- BOTH FUNCTIONS SHOWING OFF.
DOOR AJAR ISSUE. THE DOOR DOESNT WANT TO LATCH AND THE DOME LIGHT STAYS ON. DOESNT MATTER IF YOUR DRIVING OR STATIONARY THE ISSUE STILL PERSISTS. WHILE DRIVING IT WILL TELL YOU ONBOARD THAT YOU HAVE TO PUT THE CAR AND PARK AND CLOSE THE DOOR. VERY DANGEROUS.
A PILLAR EXTERIOR TRIM COVER PIECE FLEW OFF ON THE EXPRESSWAY, A FRIENDS HAS DONE THE SAME THING AND AFTER CHECKING ON LINE THIS SEEMS TO BE A COMMONS PROBLEM.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE MAKING A TURN AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. IN ADDITION, THE VEHICLE VEERED TO THE LEFT OR RIGHT INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
THE DRIVER'S SIDE DOOR SENSOR IS NOT WORKING PROPERLY. IT CAN TAKE UP TO 10 MINUTES FOR THE DOOR AJAR LIGHT TO TURN OFF, EVEN THOUGH YOU CAN SLAM THE DOOR SHUT 20 TIMES.
THE DRIVER SIDE "DOOR AJAR" ALARM IS CONSTANTLY ON, EVEN THOUGH THE DOOR IS FIRMLY CLOSED AND SECURE.THE ALARM KEEPS GOING OFF AND THE DOME LIGHT IS ON WHILE THE VEHICLE IS IN MOTION FOR A DANGEROUS PERIOD OF TIME. THIS SEEMS TO BE A COMMON AND DANGEROUS COMPLAINT FOR SIMILAR VEHICLES IN SIMILAR YEARS.ACCORDING TO WHAT I HAVE READ ONLINE AND WATCHED ONLINE THERE ARE A LOT OF LIKE VEHICLES OUT THERE WITH THIS PROBLEM.
TAKATA INFLATORS, I BOUGHT MY 2013 FORD EXPLORER IN JULY OF 2015. BY NOVEMBER 2015 MY CAR HAD BEEN MAKING VERY LOUD SCRAPING NOISES EVERY TIME I TURNED RIGHT OR LEFT. I BROUGHT IT TO THE FORD DEALER THAT I BOUGHT IT FROM TO GET IT CHECKED OUT. THE DEALERSHIP HAD TO REPLACE THE STEERING RACK, WHICH FIXED THE PROBLEM. HOWEVER, IT WAS NOT COVERED UNDER ANY WARRANTY OR RECALL. IN RESEARCHING ONLINE I FOUND THAT SOME 2013 FORD EXPLORERS HAVE HAD THE SAME PROBLEM AND ARE COVERED UNDER AN ACTIVE RECALL. MINE STILL IS NOT!!! I HAVE 2 SMALL CHILDREN AND WAS TOLD THAT IT NEEDED TO GET FIXED ASAP OTHERWISE MY STEERING WHEEL COULD FREEZE UP, WHICH WOULD CAUSE AN ACCIDENT AND PUT OUR LIVES IN DANGER. I AM VERY UPSET WITH THIS AS I HAD TO PAY $1561.00 OUT OF POCKET AND OUR LIVES WERE IN DANGER!!!!
WHEN DRIVING THIS VEHICLE THE STEERING SEEMS TO "STICK" AND WHEN YOU APPLY MORE PRESSURE TO MOVE THE STEERING WHEEL, THE VEHICLE JERKS AND DARTS YOU INTO THE OTHER LANE AT HIGHWAY SPEEDS. THIS IS VERY DANGEROUS WHEN DRIVING IN CLOSE PROXIMITY TO OTHER VEHICLES SUCH AS CONSTRUCTION ZONES OR NARROW RURAL ROADS WITH ONCOMING TRAFFIC.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE THIRD ROW SEAT FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT NEEDED TO BE REPLACED. THE SEAT WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A LEAK BY THE TOP OF THE REAR HATCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
I WAS STANDING AT A RED LIGHT AND WAS REAR ENDED BY A SPEEDING DRIVER. I WAS CATAPULTED INTO THE TRUCK STANDING IN FRONT OF ME. THE FRONT END OF THE CAR WAS TOTALED, AS WELL AS THE FRAME BENT FROM THE REAR; WHERE I WAS HIT ORIGINALLY ONLY MILLISECONDS BEFORE. I BOUGHT THE VEHICLE BECAUSE OF THE AIR BAG PROTECTION, NO AIRBAGS DEPLOYED. A FIREMAN ON SCENE COMMENTED THAT HE COULD NOT BELIEVE THAT THE AIRBAGS DID NOT DEPLOY. MY VEHICLE IS IN THE POLICE IMPOUND LOT, BECAUSE OF AN ACCIDENT RESULTING IN INJURIES. I HAVE SINCE SHOWN THE PICTURES TO SEVERAL PEOPLE, EVEN MECHANICS; AND THEY HAVE ALL STATED THAT THERE IS SOMETHING WRONG WITH THE AIRBAGS, SINCE THEY DID NOT DEPLOY. THE INSURANCE COMPANY IS DEMANDING THAT I RELEASE THE VEHICLE TO THEM IMMEDIATELY.
PAINT BUBBLES ON HOOD INSIDE AND OUT WITH CORROSION, 2) POWER STEERING FAILING, RECALL FOR ISSUE IN EFFECT, BUT, NOT MINE HAVE TO PAY $2000 FOR REPAIRS, UNABLE TO STEER WHILE DRIVING LOW SPEED
THE "POWER STEERING FAULT" LIGHT WAS ON WHEN I WAS DRIVING. AND I LOST STEERING ABILITY AT ALL. I MANAGED TO DRIVE TO THE NEAREST FORD DEALER, AND THEY WANTED TO CHARGE ME $1800 FOR REPLACEMENT. THIS IS BECAUSE SOMEHOW I WASN'T INCLUDED IN THE RECALL FOR POWER STEERING. THIS IS ABSURD!
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 80 MPH, THE POWER STEERING MALFUNCTIONED AND IT BECAME EXTREMELY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 21,000. UPDATED 04/22/2016*LJ UPDATED 05/05/16.*JB
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRVER SIDE DOOR LATCH AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. WHEN THE CONTACT CALLED THE LOCAL DEALER, THE TECHNICIAN STATED THAT HE HAD NOT HEARD OF SUCH A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED AND WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 37,650.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE REVERSING OUT OF PARKING SPACE, THE POWER STEERING ASSIST DISABLE WARNING MESSAGE ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. THE CONTACT MENTIONED THAT THE VEHICLE RESUMED NORMAL FUNCTION AFTER IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND STATED THAT THE ELECTRONIC POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000.
WAS DRIVING AND THE STEERING WHEEL BECAME REALLY HARD TO TURN AND THEN ON MY SCREEN OF MY TRUCK A WARNING POP UP SAYING ( POWER STEERING ASSIST FAULT) SO NOW MY STEERING IS VERY HARD TO TURN
LOSS OF POWER STEERING. AFTER EXPERIENCING LOSS OF POWER STEERING ON MULTIPLE OCCASIONS I PERFORMED ONLINE RESEARCH AND BECAME AWARE OF SAFETY RECALL 14S06. I CONTACTED FORD FOR RESOLUTION AND THEY INFORMED ME MY VEHICLE IS NOT SUBJECT TO RECALL. THE VEHICLE WITH SOME 19,000 MILES IS OUR OF WARRANTY (>36 MONTHS). FORD INDICATED THAT ANY REPAIRS FOR THIS DANGEROUS CONDITION WOULD BE AT OWNER EXPENSE. THE VEHICLE WAS PRODUCED ON THE ASSEMBLY LINE IN CHICAGO WHICH WAS THE ORIGIN OF THE VEHICLE DEFECT WHICH PROMPTED THE RECALL. HOWEVER, IT APPEARS TO HAVE BEEN ASSEMBLED APPROXIMATELY 1 MONTH AFTER THE RECALL CUT-OFF. I CONTEND THAT THE DEFECT WAS STILL PRESENT AND THE RECALL SHOULD BE BROADENED. THIS IS A SERIOUS DEFECT WITH POTENTIAL LIFE THREATENING CONSEQUENCES. FORD HAS BEEN UNRECEPTIVE IN EVEN INVESTIGATING THE MATTER. THE VEHICLE WAS MOVING ON THE OCCASIONS WHEN THE POWER STEERING FAILED, WHILE NEGOTIATING A CURVE. MY PROFESSIONAL DRIVER INDICATED THAT THE CAR HAD TO BE STOPPED AND THE VEHICLE RESTARTED TO RESET THE POWER STEERING. NO DRIVER FEEDBACK OF A TROUBLE CODE.
REAR BRAKES SEIZED SIMULTANEOUSLY ON DRIVER AND PASSENGER SIDE. DEALERSHIP STATED CORROSION WAS THE ISSUE. VEHICLE WAS INSPECTED 3 MONTHS PRIOR WITH NO MENTION OF CORROSION. SEIZURE CAUSED FAILURE OF CALIPERS, PADS, ROTORS, AND LININGS ON BOTH SIDES. REPLACEMENT WAS PAID OUT OF POCKET, NOT COVERED BY ESP AND NOT BACKED UP BY PREMIUM MAINTENANCE PLAN.
POWER STEERING FAILURE. FAILED MULTIPLE TIMES, UNABLE TO REPLICATE AT DEALERSHIP. HAPPENED AT LOW SPEED WHILE IN A PARKING LOT. PULLING INTO PARKING SPOT AND STEERING FAILED CAUSING MINOR COLLISION WITH PARKED VEHICLE IN NEXT SPACE. DEALERSHIP STILL UNABLE TO REPLICATE.
STARTED MY ENGINE. TRUCK WAS IN PARK AND I FEEL THIS BOUNCING/SHAKING WHICH IS QUITE STRANGE. HAVE NO IDEA WHAT THAT CAN BE AND HOW DANGEROUS IT IS WHILE DRIVING. ANOTHER TIME IT HAPPENED WAS WHEN I CAME TO A COMPLETE STOP, STILL IN DRIVE AND AGAIN THE BOUNCING/ SHAKING FEELING I EXPERIENCED AGAIN. I WAS ON A SMOOTH CITY STREET.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPOT, THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS, EACH TIME THE VEHICLE WAS DRIVEN AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. UPDATED 04/04/16*LJ UPDATED 04/05/16.*JB
THE PAINT IS BUBBLING AND FLAKING OFF THE EDGE OF THE HOOD. FORD REFUSED TO ASSIST.
I NOTICED RIGHT AFTER BUYING MY CAR THAT IT WOULD SOMETIMES BE IN PARK, BUT THE CAR WOULD TELL ME TO SHIFT TO PARK. I TALKED WITH THE SALES GUY AT THE DEALERSHIP, HE SAID HE WOULD LOOK IN TO IT. IT HAPPENED A FEW TIMES. THEN ONE TIME, I SHIFTED TO PARK IN A RAIN STORM AND RELEASED THE BRAKE. I LOOKED IN TO THE PASSENGER SEAT TO GRAB MY THINGS AND THE CAR ROLLED IN TO MY HOUSE CAUSING DAMAGE TO THE HOUSE AND TO THE CAR.
STEERING ASSIST FAULT LIGHT COMES ON WHEN I CRANK MY 2013 FORD EXPLORER. THE STEERING WHEEL IS LOCKED AND WON'T TURN WHEN I TRY TO LEAVE A LOCATION. I HAVE TO SWITCH THE VEHICLE OFF AND RESTART IT IN ORDER FOR IT TO RESET.
PAINT CORROSION/BUBBLING ON EDGE OF ALUMINUM HOOD. FORD WILL NOT HONOR THE WARRANTY. COST TO FIX ISSUE IS APPROXIMATELY $500-$750. CLEARLY A MANUFACTURING ISSUE DURING PAINT PROCESS WITH THOUSANDS OF COMPLAINTS.
POWER STEERING STOPPED WORKING AND DISPLAYED POWER STEERING ASSIST FAULT ERROR ON THE DASHBOARD. WAS UNABLE TO TURN WHEEL AT LOW/SLOW SPEED. CAR WAS BEING PARKED AT THE TIME THE FAULT OCCURRED.
ELECTRICAL OUTLET IN REAR CENTER CONSOLE WAS COMPLETELY PULLED OUT WHILE TRYING TO UNPLUG COMPUTER EXPOSING ELECTRICAL WIRES ELECTROCUTING MY SON AND NEPHEW. THIS HAPPENED AT NIGHT WITH THE VEHICLE IN MOTION.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A WHISTLING SOUND. THE VEHICLE WAS BROUGHT TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE PADS WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
AT ABOUT 42,000 MILES LEFT REAR BRAKE LOCKED UP WHILE DRIVING. AT ABOUT 48,000 MILES RIGHT REAR BRAKE STARTED DRAGGING. I REPLACED ROTORS, PADS AND CALIPERS IN BOTH CASES. I CHECKED SLIDES ON BOTH AND THEY ARE FREE TO TRAVEL. IN BOTH CASES THE CALIPER IS STUCK. I SAVED THE CALIPER FROM THE LATER. THIS IS STILL AN OEM PART ONLY SO I REPLACED WITH FORD PART. WHEN TALKING TO LOCAL DEALERS TECHS THEY SAY THIS IS A COMMON PROBLEM THEY ARE SEEING IN THIS VEHICLE. THE PART NUMBER OF THE CALIPER HAS CHANGED FROM THE ORIGINAL NUMBER ACCORDING TO THE PARTS TECH, HE CLAIMED THAT THIS USUALLY INDICATES A CHANGE IN A DESIGN FOR A PROBLEM.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED AND THE STEERING RACK MIGHT NEED TO BE REPLACED. THE COMPUTER WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 03/18/16*LJ *CN
WHEN I PUT THE CAR IN PARK, THE MESSAGE "SHIFT TO PARK" IS ILLUMINATED ON THE DASH - WHEN THE CAR WAS IN FACT IN "PARK". I HAVE TO REPEATEDLY SHIFT THE CAR IN AND OUT OF "PARK" OR TURN THE CAR ON AND OFF TO GET THE MESSAGE TO GO AWAY. THE DEALERSHIP REPLACED THE GEAR SHIFT WHICH COST ME $390.33.
WHILE I WAS DRIVING ON THE HIGHWAY DOING 65MPH, THE MOLDINGS BOTH LEFT AND RIGHT THAT ARE ATTACHED TO THE FRONT WINDSHIELD FLEW OFF AND COULD HAVE CAUSED AN ACCIDENT OR SOMETHING MORE SERIOUS. NOW I AM LEFT WITH ALL THE NUTS AND BOLTS EXPOSED AND FORD WILL NOT COVER, INSTEAD THEY WANT ME TO PAY $500 TO FIX IT. I JUST PURCHASED THIS VEHICLE 6 MONTHS AGO AND HAVE READ ONLINE OF THIS SAME THING HAPPENING TO MANY OTHERS WHO WERE TOLD THEY WOULD HAVE TO PAY AS WELL. FORD IS LUCKY NO ONE WAS SERIOUSLY HURT, I WANT THIS INVESTIGATED SO NO FUTURE ACCIDENTS HAPPEN .
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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