2013 Ford Explorer complaints

THIS MAKE/MODEL/YEAR HAS A KNOWN FACTORY DEFECT THAT CAUSED THE EXHAUST MANIFOLD TO BLOW EXHAUST DIRECTLY INTO THE CABIN. I HAD TO FORCE THE DEALER TO FIX THIS, AS THEY ARGUED EXHAUST IS NOT DANGEROUS. I HAVE ATTACHED THE INSTRUCTIONS ON HOW TO FIX THIS, FROM THE FACTORY, PROVING IT WAS A KNOWN SERIOUS ISSUE, NOT DISCLOSED TO ME. THE DEALERSHIP DID A HORRIBLE JOB IN THE "REPAIR" - HAVING BROKEN OTHER PARTS OF THE CAR IN THE PROCESS. AFTER THEY "REPAIRED" THE CAR, IT BEGAN RANDOMLY SHUDDERING, WHILE IDLING. I HAVE ATTACHED A VIDEO OF IT. YOU WILL NEED TO TURN UP THE VOLUME TO THE MAX, AS YOUTUBE COMPRESSED THE SOUND TERRIBLY. I HAVE ONE WITNESS TO THIS HAPPENING TWICE. THE ENGINE STARTS VIBRATING WITH SUCH FEROCITY THAT IT SOUNDS AS THOUGH THE VEHICLE IS ABOUT TO EXPLODE. THE WITNESS IS WILLING TO TESTIFY IN COURT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=JOHECICECTK . THIS VEHICLE HAS COMPLETELY FALLEN APART AROUND ME. THERE ARE 10 OTHER MAJOR MECHANICAL ISSUES, WHICH FORD REFUSES TO FIX.

OVER 2700 COMPLAINTS AND 41 INJURIES TO DATE WITH EXHAUST ISSUE THAT IS RELEASING LARGE AMOUNT OF CARBON MONOXIDE INTO THE CARS THROUGH THE VENTS WAS FOUND TO BE THE PROBLEM FOR MY 2013 FORD EXPLORER THIS PAST MONDAY AT WORLD FORD IN PENSACOLA FL. I WAS TOLD BY THE SERVICE DEPT THAT THIS WAS THE SAME ISSUE THAT ALL OF THESE OTHER EXPLORERS HAVE HAD AND THAT THE EXPENSIVE REPAIRS DON'T WORK ANYWAY. FORD HAS BOUGHT BACK 3 JUST FROM THIS DEALER ALONE AND SEVERAL CARS HAVE ELECTED TO HAVE THE REPAIRS DONE BUT ACCORDING TO ALL OF THE MANY WEBSITES WITH COMPLAINTS ON THIS ISSUE- THE REPAIRS EITHER DON'T HELP OR MAKE IT WORSE. I FOUND OUT TODAY AFTER BEING ON THE PHONE WITH MORE PEOPLE THAT I CAN COUNT FROM THE 800 # AT FORD AND THE SERVICE DEPT, THAT THIS DEALERSHIP "ISN'T WILLING TO PARTICIPATE IN ANY REPAIRS" AND WAS THEN TOLD TO HANDLE IT WITH FORD CONSUMER AFFAIRS...WHO KEEPS PUSHING ME BACK ON THE SERVICE DEPT. I DON'T KNOW WHAT'S MORE UN-NERVING ABOUT THIS...THAT FORD KNOWS JUST HOW BIG OF AN ISSUE THIS IS AND THEY HAVEN'T DONE A FORMAL RECALL YET OR THAT IT'S DOCUMENTED THAT I AM A SINGLE MOM, WITH ONE OF MY CHILDREN HAVING ASTHMA AND I'VE HAD HORRIBLE HEADACHES AND STOMACH ACHES FOR THE LAST YEAR- NEVER KNOWING WHY WE'VE BEEN SO SICK UNTIL A FEW DAYS AGO BUT NO ONE WANTS TO DO ANYTHING ABOUT IT! SO, I'LL FILE A COMPLAINT WITH THE BBB AND WILL BLAST A REVIEW ON EVERY SOCIAL MEDIA SITE THAT'S CONNECTED TO FORD UNTIL SOMEONE STEPS FORWARD AND EITHER TRIES TO SEE IF A REPAIR WI

WE (MY HUSBAND, MY 10YEAR OLD, MY 7YEAR OLD AND MY ALMOST 2 MONTH OLD BABY AND I)WERE DRIVING ON THE HIGHWAY, (WE WERE GOING TO MICHIGAN FOR THE WEEKEND) WHEN I STARTED NOTICING THAT IT REQUIRED SOME EFFORT TO MAINTAIN THE CAR IN LANE, AFTER A WHILE SOME LIGHTS WENT ON "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCE TRACK"..., SO I GOT OUT OF THE HIGHWAY WITH DIFFICULTY BECAUSE IT FELT WEIRD DRIVING IT, I COULDN'T KEEP IT STRAIGHT WITHOUT EFFORT. I TURNED IT OFF AND ON-AGAIN, MY HUSBAND CHECKED IT, EVERYTHING SEEMED FINE. WE WENT BACK ON THE HIGHWAY WITH MY HUSBAND DRIVING THIS TIME AND AFTER A LITTLE WHILE THE WHEEL JUST GOT SO HARD THAT HE COULD BARELY TURN IT. HE GOT OUT OF THE HIGHWAY WRESTLING THE WHEEL BECAUSE IT WAS SO HARD. MY HUSBAND IS VERY STRONG, SO I KNOW IF HE WAS HAVING DIFFICULTY THEN THE WHEEL WAS REALLY BAD. THANK GOD HE WAS WITH ME AND THANKFULLY THE WHEEL THING HAPPENED TO HIM. IF IT WOULD HAVE BEEN ME, I DON'T THINK I WOULD HAVE BEEN ABLE TO CONTROL IT. I AM VERY GRATEFUL THAT WE DIDN'T END UP IN AN ACCIDENT JUST THE THOUGHT OF IT SCARES ME. I TOOK THE CAR TO THE DEALERSHIP, THEY CHECKED IT AND SAID THAT THE COST TO FIX IT IS $2000.00. I CONTACTED FORD SO THAT THEY COULD PAY FOR THE REPAIR. SINCE THE GUARANTY WAS OVER THEY DIDN'T TAKE RESPONSIBILITY FOR IT. KNOWING THE NATURE OF THE PROBLEM IT'S A FACT THAT THERE IS NOTHING I COULD HAVE DONE TO CAUSE THE CAR TO HAVE THIS PROBLEM. THERE WAS A RECALL FOR THE FORD EXPLORER 2013 FOR PROBLEMS WITH THE STEERI

WHILE DRIVING, MY CAR'S POWER STEERING AND ADVANCE SERVICE TRAC WILL GO OUT AND I WILL HAVE TO DRIVE WITHOUT POWER STEERING UNTIL I CAN PARK AND RESTART THE VEHICLE. THIS HAS LEFT ME VERY AT RISK FOR AN ACCIDENT WHEN DRIVING DUE TO THE SUDDEN JERK OF THE WHEEL WHEN CORNERING OR JUST GOING STRAIGHT EVEN.

EXTREMELY BAD EXHAUST FUMES IN CAR. BROUGHT TO FORD AND WAS TOLD I HAD GRASS IN MY ENGINE, I SAID BS. BROUGHT BACK AGAIN AND WAS TOLD ITS UNDER REVIEW. MAKING ME LIGHT HEADED WHILE I DRIVE. HAVE TO DRIVE WITH MY WINDOWS DOWN ALL THE TIME JUST SO MY KIDS DON'T SMELL IT. SEEMS THE LONGER I DRIVE THE WORST IT GETS.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHEN STARTING THE VEHICLE, THE WINDSHIELD WIPERS OPERATED WITHOUT WARNING AND FAILED TO STOP UNTIL THE VEHICLE WAS POWERED OFF. THE CONTACT CALLED A LOCAL DEALER (BONNELL FORD, 353 CAMBRIDGE ST, WINCHESTER, MA 01890) WHERE A SERVICE APPOINTMENT WAS SCHEDULED FOR 09/27/2017. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 55,272.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING AND ADVANCED TRACK WARNING INDICATORS ILLUMINATED. THE POLICED PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO TOWNE FORD (1601 EL CAMINO REAL, REDWOOD CITY, CA 94063, PHONE NUMBER: (650) 366-5744) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CES13160631. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

WINDSHIELD MOLDINGS AND TRIMS COME LOOSE. MY MOLDING ON THE PASSANGER SIDE CAME LOOSE AND FLEW OFF ON THE HIGHWAY CAUSING THE CAR BEHIND ME TO SWERVE. LUCKILY THERE WASN'T TRAFFIC AT THE TIME. BUT THIS COULD HAVE BEEN A MAJOR INCIDENT THAT COULD HAVE BEEN PREVENTED A LONG TIME AGO. I'VE SEEN MANY COMPLAINTS ONLINE ABOUT THE SAME ISSUE BUT NO RECALL YET.

WHEN TRAVELING ON THE INTERSTATE THE VEHICLE STARTED PULLING MY STEERING TO THE RIGHT OR LEFT WHEN NOT DRIVING STRAIGHT. THE STEERING WHEEL WOULD POP TO ONE SIDE OR THE OTHER MAKING IT DIFFICULT TO MAINTAIN MY LANE ON THE INTERSTATE. DASHBOARD LIGHTS APPEARED INDICATING TRAC CONTROL AND TRAC SYSTEM MAINTANENCE. AFTER EXITING THE HIGHWAY THE VEHICLE MADE A LOUD POPPING AND SCREECHING NOISE WHEN MAKING A SHARP TURN, THE WHEEL BECAME MORE DIFFICULT TO TURN AND WAS PHYSICALLY CHALLENGING. REALIZING THE SEVERITY OF THE SITUATION AND FEELING THE LOSS OF CONTROL BEHIND THE WHEEL I ATTEMPTED TO PULL INTO A PARKING LOT WHEN THE STEERING COMPLETELY LOCKED UP. THE WHEEL WOULDN'T BUDGE AND I WAS LEFT STRANDED WITH THE CAR JACKNIFED ON A SIDE STREET. A TOW TRUCK WAS REQUIRED TO REMOVE THE CAR FROM THE STREET AND I HAD TO REMOVE MYSELF AND MY 4 WEEK OLD BABY FROM THE CAR AND TO SAFETY WHILE WAITING FOR AN ALTERNATE RIDE. VERY SCARY AND UPSETTING. THANKFULLY IT DID NOT HAPPEN ON THE INTERSTATE OR IT COULD HAVE RESULTED IN A POTENTIALLY FATAL ACCIDENT.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 70 MPH, THE DRIVER'S SIDE WINDOW TRIM FRACTURED, DETACHED, AND STRUCK A VEHICLE BEHIND THE CONTACT. SANDY SANSING FORD-LINCOLN IN DAPHNE, ALABAMA (27180 HIGHWAY 98, 36526 (251) 626-7777) WAS MADE AWARE OF THE FAILURE AND PROVIDED AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-13158913-T1R4M0. THE FAILURE MILEAGE WAS 82,000.

A STRONG EXHAUST ODOR EXISTS IN THE CABIN AREA DURING MODERATE AND HARD ACCELERATION. THE ODOR IS NOXIOUS AND REQUIRES THE WINDOWS TO BE OPENED TO VENT IT OUT.

MY 2013 FORD EXPLORER SPORT HAS AN AWFUL, ROTTEN EGG SMELL INSIDE THE CABIN, EVERY TIME I PRESS ON THE GAS FOR QUICK ACCELERATION. IT HAPPENS EVERY SINGLE TIME ON QUICK ACCELERATION. SMELLS GASEOUS. I'M AFRAID THAT CARBON MONOXIDE OR OTHER GASES ARE LEAKED INTO THE CABIN SOMEHOW, WHEN I PRESS ON THE GAS PEDAL. I'M AFRAID THAT EVEN WHEN I'M NOT DOING A QUICK ACCELERATION, GASES ARE STILL LEAKING IN, YET HARDER TO DETECT. MANY TIMES I HAVE GOTTEN TERRIBLE HEADACHES DURING LONG DISTANCES OF DRIVING. I HAVE GOTTEN NAUSEA FEELING AS WELL AS LIGHT HEADEDNESS MULTIPLE TIMES AS WELL. I'M VERY WORRIED. THE MOST SCARY THING IS THAT I HAVE A 4 YEAR OLD, AND A PREGNANT GIRLFRIEND WITH A DUE DATE IN DECEMBER 2017. I WILL BE DEVASTATED IF ANYTHING HAPPENS TO THEM. FORD IN TALLAHASSEE, FLORIDA HAS TOLD ME THAT THERE IS NO RECALL ON ANYTHING LIKE I AM DESCRIBING, AND THAT I WOULD BE CHARGED TO HAVE IT LOOKED AT. AND THEN ANOTHER CHARGE FOR PARTS/LABOR. I DON'T HAVE THE FUNDS TO PAY THEM AN OUTRAGEOUS FEE TO TRY AND DIAGNOSE THE PROBLEM. WHEN YOU BUY A NEWER CAR, YOU SHOULDN'T HAVE TO WORRY ABOUT BREATHING IN TOXIC GASES INSIDE THE CABIN, THAT COULD KILL YOU OR SOMEONE YOU LOVE. I DON'T KNOW WHAT TO DO. PLEASE HELP ME.

STEERING WHEEL ASSIST FAULT. THE STEERING JUST CAN'T TURN. IT SEEMS TO ME THAT MANUFACTURE DEFECT. I ALMOST GET INVOLVED IN A TERRIBLE ACCIDENT WHILE DRIVING IN HWY. TRACTION IS OFF

THERE IS AN EXHAUST SMELL COMING THROUGH MY VENTS WHEN DRIVING THE VEHICLE. WHEN PARKED IN THE GARAGE, THE INSIDE OF THE VEHICLE AND THE GARAGE SMELL AS THOUGH THERE IS A VEHICLE RUNNING WITH THE DOORS SHUT. WHEN I GET IN THE VEHICLE AFTER WORK AND IT HAS BEEN PARKED OUTSIDE ALL DAY, THE INSIDE OF THE VEHICLE SMELLS LIKE EXHAUST.

THE POWER STEERING INTERMITTENTLY STOPPED WORKING. THE POWER STEERING NEEDS A NEW STEERING WHEEL RACK AND PINION TO PROPERLY OPERATE AT 65000 MILES. THERE IS A RECALL FOR THIS BUT FORD WILL NOT HONOR MY VIN NUMBER EVEN THOUGH IT FALLS IN THE YEAR OF 2013. THIS PROBLEM MAKES IT UNSAFE TO DRIVE EVEN AT LOW SPEEDS IT IS HARD TO STEER THE WHEEL. TO FIX THIS PROBLEM IT IS $1,500, WHICH WILL NOT HONOR THE RECALL THAT HAS BEEN SET.

I'VE NOTICED THIS SMELL EVERY TIME I TURNED MY CAR ON/OFF OR WOULD GET FINISHED DRIVING. IT WOULD BE IN THE DRIVERS CABIN DOWN AT THE FLOOR WHERE IT CAME FROM. I FIRST NOTICED IT THERE AND HAD MENTIONED IT TO FORD WHEN THERE FOR SERVICE. IT SMELLS LIKE A NATURAL GAS ( LIKE AT HOME ) LEAK. I'D SMELL IT IF HE AIR OR HEAT WAS ON BRINGING IT INTO THE CABIN. THE SAME SMELL WOULD BE PRESENT WHEN I STOPPED DRIVING AND WOULD OP N THE DOOR. SMELLED LIKE IT WAS COMING FROM UNDER THE DRIVERS SIDE WHEEL AREA. IT PERSISTED FOR THE LAST FEW YEARS. I'VE TOLD FORD MANY TIMES BUT THEY SAY THERE'S NO RECALL. OR THAT MY CAR WAS OUT OF ITS MANUFACTURERS WARRANTY. AT THE TIME IN 2014, WHEN I REALLY TOOK NOTICE, MY CAR WAS STILL UNDER WARRANTY. I BOUGHT MY CAR OUT OF ITS LEASE IN 6 OR7/2016 AND THERE WERE REPORTS OF EXHAUST ISSUES WITH PEOPLE HAVING A SMELL ON THE CABIN. IRONIC THAT I'VE BEEN COMPLAINING OF THIS TWO YEARS PRIOR TO IT COMING OUT IN THE NEWS. WHEN ASKED, I WAS UNSURE TO BUY A CAR WITH EXHAUST ISSUES, THEY REASSURED ME THERE WERE NO ACTIVE RECALLS. AND THAT THE EXHAUST WASN'T A PROBLEM. I THOUGHT I HAD ROADKILL ROTTING UNDER MY CAR, BUT AFTER NUMEROUS UNDER CARRIAGE CAR WASHES AND THEEE YEARS LATER, THE CAR STILL HAS THAT NATURAL GAS SMELL.

PURCHASED A USED 2013 FORD EXPLORER XLT WITH 127,158 MILES ON IT. DROVE IT FOR 5 DAYS WITHOUT PROBLEMS. ON DAY 6, I DROVE THE CAR ON THE FREEWAY FOR 73-MILES. AT 127,400 MILES I STOPPED AT A BURGER JOINT FOR 35-MINUTES BEFORE RESUMING MY DRIVE TO MY DESTINATION, SEVERAL WARNING MESSAGES APPEARED ON THE INFORMATION SCREEN WHEN I STARTED THE CAR AGAIN. 1)SERVICE POWER STEERING NOW. 2) TERRAIN MANAGEMENT SYSTEM FAILURE. 3)SERVICE ADVANCETRAC. THE POWER STEERING WAS DEAD FROM THAT POINT ON. THE CAR WAS DRIVABLE BUT IT TOOK GREAT EFFORT TO TURN THE STEERING WHEEL WHEN THE CAR WASN'T MOVING OR WHEN MAKING ANYTHING MORE THAN GRADUAL TURNS. A SEARCH FOR THIS PROBLEM SAYS THAT THE ELECTRIC POWER ASSISTED STEERING (EPAS) HAS DIED. THERE WAS A HUGE RECALL TO ADDRESS THIS PROBLEM, BUT MY VIN# IS, SADLY, NOT INCLUDED IN THAT RECALL. THIS MEANS THAT ALL EPAS UNITS CAN BE FAULTY, NOT JUST THE ONES BUILT AT THE CHICAGO ASSEMBLY PLANT FROM MAY 17, 2010 TO FEBRUARY 28, 2012. (THE IDENTIFIED UNITS OF THE RECALL)

DRIVERS SIDE WINDSHIELD TRIM FLEW OFF WHILE DRVING

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LACK OF ACCELERATION EVEN WITH THE ACCELERATOR PEDAL DEPRESSED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JACKY JONES (LOCATED AT 714 NEW HIGHWAY 68 SWEET WATER, TN 37874) WHERE IT WAS DIAGNOSED THAT THE TURBO BOOST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *TT THE CONSUMER STATED THE REPAIR WAS MADE BY REPLACING THE ENGINE. *TR

I WAS DRIVING ON A RESIDENTIAL STREET APPROXIMATELY TWO MINUTES FROM MY HOME TO RUN AN ERRAND. I WAS USING THE HANDS-FREE DEVICE ON MY PHONE AS PER TEXAS LAW. THERE IS ONE WAY EACH WAY WITH A YELLOW DOUBLE LINE DIVIDER AND MANY PEOPLE PARK ON THE SIDE TO CHECK MAIL WALK DOGS ETC. SO I TEND TO DRIVE SO THAT I WON'T HIT THOSE INDIVIDUALS. THE ROAD IS CURVY AND I NOTICED THAT I WAS STARTING TO VEER OFF INTO THE GRASS AND I TRIED TO STEER BACK LEFT AND PRESS MY BRAKES AT WHICH TIME I REALIZED THAT MY BRAKES WERE NOT WORKING AND I COULD NOT GET BACK ON THE ROAD. I THEN RAN OVER A FIRE HYDRANT WHICH DID NOT DECELERATE MY CAR NOR DID IT DEPLOY MY AIRBAG; CONTINUING TO DEPRESS THE BRAKES I AM THEN HIT A LARGE LIGHT POST WHICH CONTINUED TO NOT DECELERATE THE CAR AND NOT CAUSE ANY AIRBAG TO DEPLOY, AND I STILL COULD NOT TURN MY WHEEL TO THE LEFT (OR TO THE TO THE ROADWAY); THERE WAS A LARGE DELIVERY TRUCK WAITING TO GET INTO THE GATED COMMUNITY ON THE RIGHT-HAND SIDE AND I RAN INTO THAT VEHICLE STOPPING MY CAR AND TOTALING IT WHERE ARE THE COMPLETE FRONT END OF MY CAR WAS COMPLETELY DESTROYED (PUSHED IN) YET MY AIRBAGS DID NOT DEPLOY. I WAS GOING TO POSTED SPEED OF 35 MPH AS I ALWAYS DO. MY CAR HAD RECENTLY BEEN INSPECTED AS REQUIRED BY THE STATE BECAUSE IT IS OUT FOR RENEWAL IN AUGUST 2017. I BOUGHT THE CAR LESS THAN THREE YEARS AGO AS A FORD CERTIFIED USED CAR WITH A 10 YEAR 100,000 MILE BUMPER TO BUMPER WARRANTY ON IT. IT HAD LESS THAN 67,000 MILES ON IT AT THE TIME OF THE INCIDENT.

ENGINE EXHAUST ENTERS VEHICLE INTERIOR WHEN RPMS GO OVER 3,000 AND CONTINUES TO COME INTO THE CABIN THROUGHOUT MOST TRIPS. IT DISAPATES A BIT WHEN THE AIR VENTS ARE SHUT AND ALL AIR (HEATING/AC) IS TURNED OFF COMPLETELY. THE OVERWHELMING SMELL HAS CREATED A DANGEROUS DRIVING ENVIRONMENT IN THE VEHICLE WHICH CAN ONLY BE DRIVEN WITH THE WINDOWS OPEN.

NOTING TWO BIG RECALLS IN DOOR LATCH MECHANISMS, THIS MODEL YEAR, MY RIGHT REAR DOOR HAS BECAME INOPERATIVE. DOOR IS LOCKED, WILL NOT UNLOCK. CANNOT OPEN DOOR. HAD KIDS IN THE BACK SEATS LAST WEEK. IF THIS FAILURE HAPPENED THEN, KIDS FACED GRAVE DANGER IF EGRESS REQUIRED. PLEASE ADD MY VIN TO THIS RECALL. AS IS, REAR SEATS ARE A DEATH TRAP. EGRESS MALFUNCTION INABILITY TO EGRESS VEHICLE

EXHAUST FUMES IN CABIN - SINCE WE HAVE BEEN WITHOUT THE EXPLORER FOR THREE MONTHS (IT HAS BEEN IN THE SHOP GETTING AN UPDATED TURBO), MY WIFE HAS NOT HAD ANY UNEXPLAINED HEADACHES AFTER SPENDING ALL DAY RUNNING ERRANDS IN THE EXPLORER.

LOSS OF STEERING WITH CODE SHOWING ADVANCED TRAC SYSTEM FAULT. CANNOT TURN STEERING WHEEL AND BLINKERS WILL NOT COME ON. IT CAN HAPPEN WITH VEHICLE IN MOTION OR STOPPED AND RUNNING. PROBLEM HAPPENS RANDOMLY AND CAUSES THE CAR TO BE UNCONTROLLABLE.

WHEN TURNING THE WHEEL IN EITHER DIRECTION, THERE WAS A GRINDING NOISE. IT WAS DETERMINED THAT THE GEAR IN THE STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THIS IS A RECALL ITEM FOR THE SAME MAKE, MODEL AND YEAR, BUT I'M BEING TOLD THAT MY VIN# IS NOT INCLUDED IN THE RECALL.

SHIFT TO PARK/TRANSMISSION NOT IN PARK MESSAGE: FORD HAS TECH SERV BULLETIN TSB-0047 ON FILE. A SWITCH OR COMPONENT IN MULTIPLE FORD (EXPLORER, EDGE, TAURUS, LINCOLN MKX; YEARS 2011-2015) AND MAZDA 6 VEHICLES IS FAILING AND INDICATING THAT VEHICLE IS NOT IN PARK. THE SWITCH IS WITHIN THE SHIFT LEVER ASSEMBLY. THIS IS AN EXTREME SAFETY HAZARD WHEN A VEHICLE IS NOT SECURED IN A PARKED POSITION. FORD IS CHARGING CUSTOMERS $250-1000 TO FIX - DEPENDING UPON THE DEALER & CUSTOMER (MALE, FEMALE, WHITE, BLACK, HISPANIC) - & IT REQUIRES COMPLETE REPLACEMENT OF THE SHIFT LEVER ASSEMBLY. THIS COMPONENT IS PART OF THE POWER TRAIN BUT FORD WILL NOT COVER IT UNDER THE 5 YR/60000 MILE WARRANTY. NUMEROUS COMPLAINTS WERE FOUND DURING GOOGLE SEARCH FOR "FORD SHIFT TO PARK LEVER ASSEMBLY PROBLEM." IF A VEHICLE IS POSITIONED ON A SLOPE, IT COULD EASILY ROLL AWAY AND INJURE SOMEONE. THIS FAILED ELECTRONIC COMPONENT COULD RESULT IN INJURY OR DEATH. A RECALL SHOULD BE ISSUED BEFORE SOMEONE IS SEVERELY INJURED, NOT AFTER. I HAVE NO CONFIDENCE THAT MY VEHICLE IS ACTUALLY IN "PARK" ANY LONGER EVEN WHEN THE DISPLAY DOES NOT SHOW THE INDICATOR. IN 9 OF 10 TIMES THE LAST THREE DAYS, THE INDICATOR HAS SHOWN THAT THE VEHICLE IS NOT IN PARK. IT DISPLAYS THE "SHIFT TO PARK" MESSAGE EACH TIME. IT IS HAPPENING MORE AND MORE FREQUENTLY. I VISITED MY DEALER TODAY. THEY FIRST DENIED A TSB EXISTED. THEN, I EXPLAINED THAT I KNEW THERE HAD TO BE ONE. SHOCKINGLY, THEY FOUND IT - ONLY AFTER I SAID I WOULD FILE THIS CO

PAINT IS CHIPPING FROM THE HOOD FOR THE PAST YEAR!

POWER STEERING FAILED WHILE DRIVING ON A CITY STREET. WARNING LIGHT CAME ON. DEALERSHIP SAYS THE POWER STEERING ASSEMBLY NEEDS TO BE COMPLETELY REPLACED. LOW MILEAGE...51,597 MILES.

EXHAUST FUMES ENTERING THE PASSENGER COMPARTMENT. VEHICLE IN MOTION WITH THE AIR CONDITIONER ON. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR REPAIR. THE DEALER MADE A REPAIR THAT WAS GOING TO FIX THE PROBLEM BUT IT MADE IT WORST. I TOOK THE VEHICLE BACK AND THEY ADVISED THAT THEY ARE WAITING FOR FORD ENGINEERS TO FIGURE OUT THE PROBLEM. ITS BEEN OVER TWO YEARS NOW.

I RECENTLY WENT INTO MY CAR AND BEGIN DRIVING IT AND NOTICED AN AWFUL SMELL OF BOILED/ ROTTEN EGGS OR SULFUR SMELL AND COULD NOT UNDERSTAND WHAT THIS COULD BE, SO AFTER DURING SOME RESEARCH ON GOOGLE I SAW THAT THIS WAS A COMMON ISSUE AND BROUGHT IT INTO MY DEALERSHIP WHO I TAKE MY CAR TO FOR ALL OF MY ROUTINE MAINTENANCE. I AM ABLE TO PRESENT THEM WITH ALL OF THE TECHNICAL SERVICE BULLETINS (TSB) ABOUT THIS ISSUE AND THE FOLKS HERE HAVE NO IDEA ABOUT. IF THE CAR IS DRIVING AT ANY RATE WINDOWS UP OR DOWN THE CAR HAS THIS AWFUL ODOR. THE ODOR WAS SO BAD THAT WHEN I PULLED IT INTO THE DEALERSHIP SERVICE CENTER IT COMPLETELY FILLED THE DEALERSHIP AND HAD EVERYONE COMPLAINING (MAINLY EMPLOYEES). BUT THEY HAD NO IDEA ABOUT THE ISSUES WITH THESE TRUCKS. I AM CURIOUS WHY THERE HASN'T BEEN A RECALL ON SOMETHING THAT SEEMS TO BE REOCCURRING ISSUE BUT I AM EVEN MORE DISAPPOINTED THAT FORDS EMPLOYEES DON'T KNOW THESE COMMON ISSUES WITH THEIR CARS. IT IS NOT POSSIBLE TO DRIVE IN THAT CAR WITHOUT THIS BEING FIXED AND I DEFINITELY BELIEVE IT CAN CAUSE AN ACCIDENT OR WORST END LIVES. I WILL NOT BE ABLE TO PUT MY KIDS IN THIS CAR AS LONG AS THIS REMAINS AN ISSUE.

I WAS PARKED CAME BACK TO MY CAR STARTED IT AND STARTED TO BACK UP TO PULL MY CAR OUT OF PARKING SPOT AND STEERING WHEEL WOULD NOT TURN AFTER BACKING UP AND PULLING FORWARD. A FEW SECONDS LATER A LIGHT CAME ON AND BLINKED POWER STEERING FAULT I SHUT CAR OFF AND TURNED ON AGAIN SAME THING. I LOOKED IT UP AND CAME ACROSS A RECALL FOR 2013 FORD EXPLORERS BUT BUILD DATE ONLY RUNS THROUGH FEB 2012 RECALL NUMBER 14S06 AND MY CAR WAS BUILT IN DEC 2012 SO I DON'T FALL IN THE RECALL. RESEARCHED A BIT AND THERE ARE TONS OF CONSUMERS WITH 2013 FORD EXPLORERS WITH SAME FAULT AND THEY DON'T FALL IN THE RECALL JUST LIKE ME. I'M NOT SURE HOW WE ALL GOT LEFT WHEN WE ALL HAVE THE SAME EXACT ISSUE AND PROBLEMS AS THE PEOPLE IN THE RECALL. I CALLED FORD CORPORATE AND RECEIVED A CASE NUMBER AND EVEN THOUGH ITS THE SAME ISSUES AS RECALL THEY SAY FORD CORPORATE WONT COVER IT AND IT COSTS $1600 TO REPLACE THE RACK AND PINON. VERY DISAPPOINTING THAT FORD TREATS THEIR CONSUMERS THIS WAY WHEN THERE IS A LOT OF PEOPLE COMPLAINING OF THE SAME EXACT ISSUE AND THE SAME YEAR CAR BUT CUT THE BUILD DATE OFF EARLY. THERE ARE A TON OF COMPLAINTS ON THIS SITE ALONE NOT TO MENTION CAR COMPLAINTS SITE. NHTSA SHOULD REOPEN THE CASE AND HELP OUT THE PEOPLE WITH THE SAME ISSUE. THANKFULLY I WAS IN A PARKING LOT GOING SLOW WHEN IT OCCURED CAUSE I COULD HAVE GOT INTO A TERRIBLE ACCIDENT WITH ALL THE KIDS IN THE CAR IF I WAS ON THE MAIN STREET. THIS IS A SAFETY HAZARD AND SHOULD NOT GO OVERLOOKED! AND A VERY EXPENSIVE

A YELLOW WRENCH COMES ON IN THE DASH WITHOUT ANY REASON. CAR EXPERIENCE COMPLETE LOSS OF ACCELERATION. BRAKES ARE FUNCTIONAL. ENGINE EXPERIENCE HESITATION. RESTARTING THE ENGINE MAKES THE PROBLEM GO AWAY. THIS IS A VERY DANGEROUS SITUATION WHICH HAPPENS RANDOMLY AT HIGHWAY SPEED.

UNDER MODERATE TO HARD ACCELERATION STRONG SMELL OF EXHAUST FUMES INSIDE PASSENGER COMPARTMENT OF VEHICLE. CAN MAKE IT HAPPEN ON DEMAND.

PAINT AROUND THE EDGE OF THE HOOD IS BUBBLING AND CHIPPING OFF.

EXHAUST SMELL INSIDE CABIN, ESPECIALLY WHEN STATIONARY

THE TURBO BOOST WENT OUT ON MY 2013 EXPLORER, I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND IT HAS 76000 MILES ON IT. APPARENTLY THE PART IS BACKORDERED DUE TO THIS HAPPENING TO A TON OF EXPLORERS. I HAD TO GO ON A WAITING LIST AND I AM NUMBER 488 TO GET THIS PART, THEY ARE TELLING ME IT WILL TAKE MONTHS AND IT IS UNSAFE TO DRIVE. I COULD LOOSE POWER WHEN DRIVING AND MAKE THINGS WORST. THIS IS A SAFETY ISSUE AND I CAN'T BE WITHOUT A CAR. THE DEALERSHIP WILL NOT GIVE ME A LOANER CAR EITHER. I HAVE SEEN A LOT OF E-MAILS REGARDING THE SAME THING, DON'T YOU THINK THAT THIS SHOULD BE A RECALL DUE TO SAFETY ISSUES? I AM BESIDE MYSELF AND HAVE KNOW IDEA HOW I AM GOING TO BE WITHOUT A CAR, DO I CHANCE DRIVING IT AND MAY POSSIBLE GET KILLED BECAUSE I LOOSE POWER? THE CHECK ENGINE LIGHT COMES ON AND OFF ALL THE TIME WHEN DRIVING NO MATTER WHERE I AM DRIVING...

I LOST POWER TO THE ELECTRIC POWER STEERING WHILE PARKED. IT NEEDED TO BE REPLACED AT MY OWN COST.

THE SMELL OF GAS THROUGH THE AC VENTS AT ALL TIMES. IT IS ESPECIALLY STRONG WHEN THE AIR IS FIRST TURNED ON.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL CARBON MONOXIDE ODOR INSIDE THE VEHICLE WHILE USING THE AIR CONDITIONER. THE ODOR WAS ALSO PRESENT WHEN THE CONTACT ACCELERATED TO PASS OTHER VEHICLES OR WHILE DRIVING HIGH SPEEDS. IN JUNE OF 2013, THE VEHICLE WAS TAKEN TO LEIF JOHNSON FORD (501 E KOENIG LN, AUSTIN, TX 78751) WHERE THEY VERIFIED THE PROPER SEAL OF SEALED MECHANIC JOINTS. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER IN AUGUST OF 2013 DUE TO THE ODOR. THE DEALER CHECKED THE MOULDING, ADHESIVE GRILL, INLET VALVE, ASSEMBLY AUTO DRAIN, UNDER COAT, AND PERFORMED TSB 121204 WHERE THEY REPLACED THE CO-SEAMS AND INSTALLED BOTH NEW VENTS. IN SEPTEMBER OF 2013, THE CONTACT TOOK THE VEHICLE TO A SECOND DEALER (COVERT FORD LINCOLN, 11514 RESEARCH BLVD, AUSTIN, TX, 78758,) IN REFERENCE TO THE CARBON MONOXIDE ODOR DUE TO ACCELERATION. THE DEALER CHECKED THE CABIN AIR FILTER AND EXHAUST FOR LEAKS/DAMAGE, ALONG WITH REGULAR ROUTINE MAINTENANCE; HOWEVER, NO DIAGNOSIS WAS PROVIDED. THE CONTACT SENT A LETTER TO THE SECOND DEALER IN OCTOBER OF 2013 ABOUT THE ODOR IN REFERENCE TO FINDINGS FROM THE INTERNET. THE CONTACT ASKED THE DEALER TO COMPARE THE FAILURES AND INFORM HER OF FORD'S OUTCOME. THE CONTACT TOOK THE VEHICLE TO TOW OTHER MECHANICS WHERE THE EXHAUST WAS ADJUSTED; HOWEVER, THE REMEDY FAILED. THE FAILURE CONTINUED THROUGHOUT THE YEARS AND THE FORD DEALERS COULD NOT PROVIDE A SOLUTION THROUGH JUNE OF 2015. THE CONTACT STOPPED ATTEMPTING TO

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT VARIOUS SPEEDS, THERE WAS AN ODOR OF EXHAUST/CARBON MONOXIDE EMITTED THROUGH THE VENT OF THE VEHICLE, CAUSING THE DRIVER TO BECOME DROWSY WHILE DRIVING. THE CONTACT STATED THAT THE EXHAUST ODOR REMAINED PERMANENTLY IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD DEALER, LOCATED ON 1227 GULF FREEWAY, HOUSTON, TX 77034 WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM NEEDED TO BE REFILL. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT CALLED THE MANUFACTURER WHERE IT WAS INFORMED THAT THE WARRANTY DID NOT COVER THE REPAIR AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 48,126.

EXHAUST FROM THE ENGINE COMES INTO THE PASSENGER AREA OF THE VEHICLE, ESPECIALLY ON LONG TRIPS CAUSING HEADACHES. AT FIRST I THOUGHT IT WAS AN ISSUE OF OUTSIDE AIR COMING IN BUT I HAVE THE BUTTON PUSHED FOR INSIDE AIR. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE VEHICLE AT THE END OF 2013.

UNDER STRAIN WITH AIR CONDITIONING IN RECYCLE MODE THE EXHAUST FUMES FILL THE CABIN OF THE VEHICLE. IN MAY 2016 THE DEALER PREFORMED TSB 14.0130 REPROGRAMMING OF THE HVAC MODULE. REPLACED AIR EXTRACTORS AND REAR FENDER MOULDINGS. RETESTED IT AND SAID IT WAS OK. AFTER DOING THEIR REPAIR IT DID HELP SOME BUT IT HAS NOT SOLVED THE PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY WITH THE AIR CONDITIONER ACTIVATED, THE CONTACT SMELLED AN EGG-LIKE ODOR INSIDE THE VEHICLE. THE CONTACT ROLLED DOWN THE WINDOWS TO RELEASE THE ODOR FROM THE CABIN OF THE VEHICLE. FREEDOM FORD OF EVENSBURGH, PENNSYLVANIA WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL. THE DEALER FURTHER STATED THAT AN EXTENSIVE PROCEDURE WOULD HAVE TO BE PERFORMED TO ADDRESS THE ISSUE, WHICH INCLUDED REMOVING THE BUMPER TO LOCATE THE ODOR. THE MANUFACTURER STATED THAT THERE WAS A TSB FOR THE FAILURE, BUT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

WINDSHIELD PILLAR, LEFT SIDE IS LOOSE AND HAS CAUSED THE WEATHER STRIPPING TO DEGRADE AND DETACH. HAVE READ FROM OTHER OWNERS THE PILLAR MOLDING WILL DETACH WHEN DRIVING DOWN THE ROAD.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS ON AN INCLINE WITH THE ACCELERATOR PEDAL DEPRESSED, THE ODOR OF CARBON MONOXIDE ENTERED THROUGH THE CABIN WITHOUT WARNING. WHILE THE AIR CONDITIONER WAS IN RECIRCULATION MODE, THE CONTACT ATTEMPTED TO ACCELERATE PAST OTHER VEHICLES AND THE ABNORMAL ODOR WAS NOTICED. THE DEALER (ED SHULTS FORD-LINCOLN, 2258 WASHINGTON ST, JAMESTOWN, NY, 14701 716-484-0121) WAS CONTACTED FOUR YEARS AGO (ONE YEAR AFTER PURCHASING THE VEHICLE) IN REFERENCE TO THE ABNORMAL ODOR. THE CONTACT WAS INFORMED THAT THERE WAS NO OPEN RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10...UPDATED 09/28/17 * UPDATED 10/27/2017*JS

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 65 MPH, THE DRIVER'S SIDE WINDSHIELD PANEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

EXHAUST FUMES ARE LEAKING INSIDE THE CABIN WHILE DRIVING AND AFTER ACCELERATING.

WHEN DRIVING MY FORD EXPLORER TO GET ON THE HIGHWAY, I STARTED SPEEDING UP AND THE RPM'S WENT HIGHER THAN 3.5 FOR JUST A LITTLE TIME FRAME, BUT THEN THIS AWFUL SMELL (SMELLS LIKE BURNT HAIR) STARTED COMING IN THROUGH THE VENTS. I BELIEVE THE SMELL IS COMING FROM THE EXHAUST SYSTEM.

I AM EXPERIENCING THE DRIVER "DOOR AJAR" ISSUE WITH MY 2013 FORD EXPLORER. THE VEHICLE HAS 36K MILES. I WAS TOLD THAT THE DOOR LATCH ASSEMBLY IS BAD. WHEN THE DOOR IS CLOSED THE VEHICLE'S COMPUTER THINKS IT'S OPEN AND KEEPS SENDING ALARMS FROM THE PANEL. I HAVE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT MANY FORD PRODUCTS ARE EXPERIENCING THIS ISSUE. I AM COMPLAINING BECAUSE I THINK FORD NEEDS TO RECALL AND CORRECT THE FAULTY DOOR LATCH. THIS PROBLEM IS ALSO A SAFETY ISSUE FOR ME. I HAVE GRANDCHILDREN THAT OFTEN RIDE WITH ME. BECAUSE THE VEHICLE THINKS THE DOOR IS OPEN, I CAN NOT ACTIVATE THE LOCKS. SO WHILE THE CAR IS IN MOTION, IT'S UNLOCKED. I CAN NOT DRIVE MY GRANDCHILDREN IN THIS VEHICLE FOR FEAR THAT ONE WILL OPEN THE DOOR WHILE THE CAR IS IN MOTION. VERY UNSAFE. I HAVE TO COME OUT OF POCKET TO FIX THIS ISSUE. FORD SHOULD BE ASHAMED OF THEMSELVES. THEY KNOW ABOUT THIS ISSUE WITH SOME OF THEIR 2011 - 2014 EXPLORES, ESCAPES AND ETC. THEY DON'T GIVE A HOOT.

FUMES ACCUMULATE IN THE CABIN OF THE TRUCK WHILE OPERATING CAUSING LIGHTHEADEDNESS AND HEADACHES SINCE WE PURCHASED THE VEHICLE