2013 Ford Explorer complaints

I WAS DRIVING DOWN HWY 146 AND THE DRIVER'S SIDE WINDSHIELD PILLAR FLEW OFF. I TRIED TO PULL OVER AND FIND THE PIECE, BUT I WAS UNSUCCESSFUL.

ON DEC 27, 2017, I STARTED MY CAR & RECEIVED THE POWER STEERING ASSIST FAULT MESSAGE ON MY DASHBOARD & WAS UNABLE TO MOVE MY CAR. I WAS PARKED IN MY WORK PARKING LOT. I HAD MY CAR TOWED TO LITHIA FORD IN GRAND FORKS, ND & WAS TOLD BY MY FORD SERVICE DEPARTMENT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THEY STATED IT IS PART OF THE STEERING COLUMN AND THE STEERING COLUMN WOULD NOT WORK WITHOUT REPLACING THE PSCM. MY FORD PROTECT WARRANTY DID NOT COVER THE ISSUE AND MY 2013 FORD EXPLORER FALLS OUTSIDE OF THE MANUFACTURING DATES OF THE RECALL 14S06 (14V286000 STEERING: ELECTRIC POWER ASSIST SYSTEM), AS TOLD TO ME BY FORD MOTOR COMPANY. I HAVE TRIED, ALONG WITH THE SERVICE MANAGER AT LITHIA FORD, TO GET FORD MOTOR COMPANY TO GET MY CAR INCLUDED IN THIS RECALL AS IT EXPERIENCED THE SAME ISSUE. AS OF JAN 4, 2018, FORD MOTOR COMPANY STATED THEY CAN'T HELP ME SINCE I ALREADY GOT BY CAR FIXED.

ENGINE STRAINS WHEN AC IS ON AND VEHICLE HAS STOPPED. AC STOPS WORKING WHEN OUTSIDE TEMPERATURE GREATER THAN 90 DEGREES FAHRENHEIT. BOTH FANS WILL START BLOWING LOUDLY WHEN DRIVING VEHICLE AND STOPPED.

THE "DOOR AJAR" SENSOR ON MANY FORD PRODUCTS IS DEFECTIVE AND CAUSES THE DOOR AJAR LIGHT TO COME ON EVEN WHEN THE DOORS ARE CLOSED. THIS ALSO CAUSES THE INTERIOR DOME LIGHTS TO REMAIN ON AT NIGHT AND WILL NOT ALLOW THE DOORS TO BE LOCKED WHILE OPERATING THE VEHICLE. IT IS DANGEROUS NOT BEING ABLE TO LOCK THE DOORS AS CHILDREN COULD OPEN THE DOORS ACCIDENTALLY AND FALL OUT. IT IS ALSO DANGEROUS HAVING THE INTERIOR DOME LIGHTS REMAIN ON WHILE DRIVING AT NIGHT. FORD KNOWS ABOUT THIS PROBLEM AS WHEN I TOOK THE VEHICLE IN FOR REPAIRS, THEY ACKNOWLEDGED A SERVICE BULLETIN IS AVAILABLE ABOUT THE PROBLEM. BECAUSE OF THE SAFETY ISSUES INVOLVED, THERE SHOULD BE A RECALL ON THE DOOR AJAR. BATTERY DRAINS QUICKLY AFTER GETTING NEW ON WITHIN A YEAR. BRAKES ALSO CONTINUES SQUEAKS AFTER GETTING THEM FIXED.

CABIN HAS A VERY VERY STRONG SMELL OF NATURAL GAS. IT IS VERY CONCERNING. IT IS TOXIC TO BREATHE AND DANGEROUS! MY VEHICLE SEEMS UNSAFE TO DRIVE!

ODOR NOTICED IN VEHICLE CABIN INTERMITTENTLY WHILE DRIVING, PARTICULARLY WHILE ACCELERATING. HAVE NOW FOUND OUT THAT THE VEHICLE HAS A CRACKED EXHAUST MANIFOLD.

DRIVING AT 55MPH ON A HIGHWAY MY FORD EXPLORER SPORT 2013 COMPLETELY SHUT OFF AND A AMBER WRENCH CAME ON ALONG WITH 2 MORE WARNINGS (TERRAIN MANAGEMENT SYSTEM FAULT AND SERVICE TRACTION SYSTEM LIGHT). I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE, BUT IT DID IT 2-3 TIMES THE SAME NIGHT. LUCKILY I WAS ABLE TO GET IT TO THE DEALERSHIP THE SAME DAY WITHOUT CAUSING AN ACCIDENT. I CAN'T IMAGINE WHAT WOULD OF HAPPENED ON A INTERSTATE AT A HIGHER SPEED.

POWER STEERING ASSIST FAULT! FORD HAS RECALLED SOME OF THESE FOR THIS REASON BUT REFUSE TO ACCEPT MINE IN THEIR RECALL . IT MAKES IT VIRTUALLY IMPOSSIBLE TO STEER WHEN IT FAILS.LUCKILY I WAS IN A DEPARTMENT STORE PARKING LOT. I HAVE A 2013 WITH 66,000 MILES ON IT.

DRIVERS DOOR PANEL IS SPITTING APART AT THE SEAMS. STARTED AROUND 42,000 MILES. EVEN W/ AN EXTENDED WARRANTY I WAS TOLD IT WAS COSMETIC AND I WOULD HAVE TO PAY FOR REPAIRS. ALMOST $1,000 IN PARTS AND LABOR.

I FOUND CRACKS IN THE DOOR JAM OF THE REAR LIFTGATE ON THE DRIVER'S SIDE OF THE VEHICLE. FOLLOWING THIS DISCOVERY I FOUND FLOOR BOARDS SOAKED IN WATER, WATER DRIPPING DOWN MY 3RD ROW SEAT BELT ONTO THE FLOOR BOARDS AND INTO THE SPARE TIRE WELL. FOLLOWING THIS MY MOONROOF QUIT WORKING. THEN I RECEIVED A LETTER REGARDING EMISSIONS ENTERING THE BACK OF THE VEHICLE AND CAUSING PEOPLE TO PASS OUT AND WRECK THEIR VEHICLES. TOOK THE CAR TO FORD AND THE FORD DEALERSHIP WON'T COVER THE CRACKS IN THE NON WRECKED VEHICLE UNDER THE EMISSIONS WARRANTY BECAUSE THEY STATE THEY ARE UNRELATED. IF WATER IS GETTING INTO THE BACK OF THE CAR THROUGH A CRACK THEN EMISSIONS PROBABLY ARE TOO.

CO2 ENTERING THE CABIN. ALREADY TOOK IT TO A FORD DEALER THEY LIED TO ME AND NEVER FIXED THE CAR. NOW THEY WANT ME TO PAY IN ORDER FOR THEM TO CHECK IT. YOU CAN SMELL THE SMOKE GETTING INTO THE CAR.

VEHICLE FILLS WILL STRONG SMELL OF EXHAUST USUALLY WHEN ENTERING FREEWAY OR 3/4 TO WOT SITUATIONS(PASSING ETC.) AT OTHER TIMES VEHICLE SEEMS TO BUILD SMELL OF EXHAUST IDLING. I HAVE TAKEN THE VEHICLE AFTER FIRST PURCHASED TO FORD AND THEY SAY THERE IS NOTHING WRONG. HAVING SEEN CURRENT REPORTS OF SIMILAR CONCERNS WITH POLICE AND CONSUMER VEHICLES I WANTED TO REPORT AND CONFIRM THE SAME ISSUE IN A NON POLICE EXPLORER. THIS HAS BEEN CONSTANTLY HAPPENING FOR YEARS.

AS I WAS DRIVING DOWN THE ROAD, MY LEFT WINDSHIELD CLADDING FLEW OFF OF MY 2013 FORD EXPLORER WITHOUT WARNING OR ACCIDENT. THE CAR BEHIND ME ALMOST WAS IN AN ACCIDENT SWERVING TO AVOID IT. THIS IS EVIDENTLY A COMMON PROBLEM AS THERE ARE MULTIPLE CASES OF THIS HAPPENING ON THE EXPLORER FROM WHAT I'VE SEEN ON MULTIPLE FORUMS. I WENT TO MY LOCAL FORD DEALERSHIP TO DISCUSS WITH THEM AND THEY BASICALLY TOLD ME TOUGH LUCK AND THEY COULDN'T REPAIR IT. WHAT? REALLY? I EVIDENTLY HAVE TO GO TO A GLASS SHOP, BUY THE PIECES FROM FORD AT A COST OF $400, YES THAT IS $400. THEY COULDN'T EVEN POINT ME IN THE DIRECTION OF A GLASS SHOP BUT WERE HAPPY TO TAKE MY MONEY FOR SOMETHING THAT COSTS A TOTAL OF $90 ONLINE AS THEY TOLD ME 'DON'T TRUST PARTS ORDERED ONLINE' BUT ODDLY ENOUGH I SHOULD TRUST PARTS MANUFACTURED BY FORD WHEN THEY CREATED THE ORIGINAL PIECE AND BRACKET THAT HOLDS IT(WHICH I ALSO HAVE TO REPLACE AS IT BROKE AS WELL) THAT FLEW OFF AT 60 MPH.

STEERING RACK FAILED. SIGNALED POWER STEERING WARNING LIGHT, ADVANCE TRAC FAIL, REVERSE CAMERA ON WHILE GOING FORWARD. TOOK TO FORD DEALER WHO SAID STEERING RACK NEEDS REPLACED FOR $1935.26 PLUS TAX.

CONDITIONS: THE VEHICLE WAS IN MOTION. I WAS DRIVING ON A HIGHWAY. THERE WAS HEAVY RAIN. THERE IS TRIM MOLDING ON THE DRIVER'S AND PASSENGER'S SIDE OF THE WINDSHIELD OF THE 2013 FORD EXPLORER. WHILE DRIVING A FEW WEEKS AGO, THE DRIVER'S SIDE MOLDING FLEW OFF, LEAVING EXPOSED A STRIP OF WEATHER STRIPPING, WHICH WAS COVERED WITH A BLACKISH GLUE. AS A RESULT OF THE MOLDING HAVING FLOWN OFF, THE NOW UNSECURED WEATHER STRIPPING WAS REPEATEDLY HITTING THE WINDSHIELD LEAVING IT COVERED WITH THE STICKY RESIDUE FROM THE GLUE. WHILE THAT ON ITS OWN MAY NOT HAVE BEEN SO BAD, IT WAS RAINING AND THE AUTOMATIC WIPERS HAD ENGAGED. THIS RESULTED IN THE WEATHER STRIPPING GETTING CAUGHT UNDERNEATH ONE OF THE WIPERS AND SMEARING THE GLUE ACROSS THE WINDSHIELD RENDERING IT COMPLETELY IMPOSSIBLE TO SEE. THE COMBINATION OF THE GLUE FROM THE WEATHER STRIPPING COMPLETELY OBSCURING MY VISIBILITY, THE WIPERS BEING RENDERED WHOLLY INOPERABLE, AND THE HEAVY RAIN WAS A DEVASTATING COMBINATION. I WAS ON A HIGHWAY, DRIVING AT APPROXIMATELY 70 MILES PER HOUR, WITH MILD TO HEAVY TRAFFIC, WHILE IT WAS RAINING, AND IN THE SPAN OF LESS THAN FIVE SECONDS: (1) THE TRIM TO MY WINDSHIELD FLEW OFF IN TRAFFIC; (2) THE GLUE ON THE WEATHER STRIPPING THAT WAS HELD IN PLACE BY THE TRIM BEGAN REPEATEDLY FLAPPING ON THE WINDSHIELD; (3) THE WIPERS, ALREADY ENGAGED, GOT CAUGHT ON THE FLAPPING WEATHER STRIPPING, AND SMEARED THE GLUE ACROSS THE WINDSHIELD; AND (4) THE WIPERS WERE LEFT COMPLETELY INOPERABLE DUE TO THE WEATHER S

HEADLIGHTS ON THIS VEHICLE ARE THE WORST THAT I HAVE EVER DRIVEN. HAD LIGHTS ADJUSTED AT THE DEALERSHIP AND NOT MUCH IMPROVEMENT. THE ROAD DOES NOT GET VERY WELL ILLUMINATED. EVEN THOUGH THE LIGHTS ARE IRRITATING TO ONCOMING TRAFFIC THEY DON'T DO MUCH TO HELP THE DRIVER SEE THE ROAD. THIS IS AN ONGOING PROBLEM SINCE IT WAS NEW.

FOR THE LAST 4 MONTHS I HAVE BEEN SMELLING EXHAUST WHEN I DRIVE WITH THE AC OR HEATER ON. I TOOK THE CAR INTO FORD FOR AN INSPECTION IN OCTOBER, AND WHILE THEY 'COULDN'T FIND ANYTHING WRONG', THEY DID QUOTE ME FOR $1,400 TO FIX WHAT MIGHT BE THE PROBLEM. THEY ALSO ASKED IF MAYBE I WAS JUST SMELLING OTHER FUMES WITH THE WINDOWS DOWN. I TOOK THE CAR TO A PRIVATE MECHANIC WHO INSPECTED IT AND SAID IT WASN'T SAFE TO DRIVE AND THAT FORD SHOULD BE COVERING THIS. I JUST CALLED THE DEALERSHIP ON 11/16/17 TO TRY AND GET AN APPOINTMENT FOR THE CUSTOMER SATISFACTION PROGRAM (17N03). THEY TOLD ME THEY WILL NOT BE GETTING PARTS IN FOR ANOTHER MONTH. THIS IS NOT ACCEPTABLE! I AM DRIVING MY 3-YEAR-OLD AROUND IN THIS CAR, WITHOUT THE HEATER ON TRYING TO MINIMIZE THE FUMES. MEANWHILE FORD IS TELLING ME THAT THE MEDIA HAS BLOWN THIS OUT OF PROPORTION AND ONLY POLICE VEHICLES SHOULD BE GETTING THE FIXES.

AFTER DRIVING IN MY EXPLORER, WHEN I GET OUT, I GET DIZZY AND NASEOUS. MY HUSBAND HAS THE SAME THING HAPPEN TO HIM WHILE DRIVING WITH ME

ON NOV 5TH, A SULFURIC ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE FOR A BRIEF PERIOD. ON NOV 6TH, THE SAME ODOR WAS DETECTED IN AND AROUND THE VEHICLE WITH MUCH MORE STRENGTH THAN THE PREVIOUS DAY. ON NOV 13TH, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND REPAIR. THE VEHICLE WAS RETURNED ON THE 13TH STATING A KNOWN TSB HAS BEEN IMPLEMENTED (THE TSB NUMBER WAS NOT DISCLOSED). UPON DRIVING THE VEHICLE HOME (APPROX 25 MILES), THE SULFURIC ODOR WAS STILL PRESENT. DRIVER EXPERIENCED DIZZINESS NEAR THE END OF THE COMMUTE HOME. ON NOV 15TH, DRIVER'S SPOUSE WAS DRIVING THE VEHICLE AND REPORTED THE SAME SULFURIC ODOR AND EXPERIENCED A HEADACHE AFTER APPROXIMATELY 25 MINUTES OF BEING IN THE VEHICLE. BOTH DRIVERS EXPERIENCED THE ODOR WHILE STATIONARY AS WELL AS IN MOTION. BOTH DRIVERS WERE DRIVING IN A MIX OF CITY AND HIGHWAY DRIVING.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT GOT OUT TO OBSERVE THE VEHICLE AND NOTICED THAT THE LOWER CONTROL ARM WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO GUS MACHADO FORD (1200 W 49TH ST, HIALEAH, FL 33012) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM AND WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

WITH NO WARNING AT ALL, OUR POWER STEERING COMPLETELY WENT OUT WHILE DRIVING THE VEHICLE. THIS IS SIMILAR TO THE RECALL OF OTHER 2013 FORD EXPLORERS FOR THE IDENTICAL ISSUE OF SUDDEN LOSS OF POWER STEERING . OUR VEHICLE DOES NOT FALL UNDER THE RECALL ACCORDING TO FORD HOWEVER THIS IS A HUGE SAFETY ISSUE FOR POWER STEERING TO GO OUT WITH NO WARNING OR INDICATION.

DRIVING ON TEXAS SH 290 POWER STEERING FAILED, STEERING LOST POWER ASSIST AT 70 MPH.

VEHICLE POWER STEERING RANDOMLY GOES OUT. FORD HAS OPEN RECALL ON VERY ISSUE HAVING WITH VEHICLE. RECALL INCLUDES MY VEHICLE MODEL, MAKE AND YEAR. LOCAL DEALERSHIP CONFIRMED ISSUE IS SAME AS RECALL ISSUE. FORD STATES VIN IS NOT INCLUDED ON RECALL SO REFUSES TO FIX. FILED CASE NUMBER WITH FORD EXPLAINING SUCH BUT STILL REFUSE TO FIX UNDER RECALL.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS IN REVERSE, IT EXPERIENCED A LOSS OF STEERING FUNCTION AND REQUIRED EXCESSIVE FORCE TO TURN. THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL BERGSTROM FORD OF OSHKOSH DEALER (3355 JACKSON ST, OSHKOSH, WI) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS 13488512. THE CONTACT WAS DENIED ASSISTANCE FOR THE REPAIR BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

THE POWER STEERING WARNING LIGHT WOULD COME ON WHEN STARTING AND FIRST BACKING UP. WOULD TURN CAR OFF AND IT WOULD RESET. THE OTHER DAY IT DID IT AGAIN BUT THIS TIME DID NOT RESET. TOWED TO DEALER AND SAID I NEED NEW STEERING GEAR. SAW A RECALL FOR EXACT SAME PROBLEM IN 2013 EXPLORERS BUT SINCE MY CAR WAS MANUFACTURED IN 12/12 AND NOT 2/12 IT WAS NOT UNDER RECALL AND REPAIR IS COMING OUT OF MY POCKET. IT WAS EVEN BUILT IN SAME PLANT AS CARS AFFECTED BY RECALL.

POWER STEERING ASSIST FAULT , POWER STEERING FAILED WHEN STARTED IN MOTION FROM PARKED. TWICE OCT 17 2017 AND OCT 23 2017 BOTH TIMES SHUT CAR OFF , THEN RESTARTED EVERYTHING WORKED NORMAL. TOOK CAR TO PLANET FORD SPRING TEXAS, OCT 24 ,25,26,27.DEALER REPLACED STEERING GEAR COST ,$1734.12. FORD HAS HAD STEERING PROBLEMS 2010 TO 2015. CONTACTED FORD ,NO RECALL FOR MY VIN NUMBER. FORD CASE NUMBER CASE NUMBER CAS13412020.

LEFT TRIM ON WINDSHIELD FLEW OFF AS I WAS DRIVING ON I75 LAST WEEK CAUSING THE CAR BEHIND ME TO SWERVE TO MISS THE PIECE FLYING THROUGH THE AIR. I HAVE READ ON THIS SITE AND OTHERS THAT THIS IS A PROBLEM WITH MANY OTHERS HAVING THE SAME PROBLEM. ONE EVEN REFERENCED THE FOLLOWING CASE # CAS-13158913-T1R4M0. THIS SHOULD BE A RECALL .

DRIVER DOOR AJAR SENSOR REMAINS ON EVEN THOUGH DOOR IS SECURELY CLOSED, EVEN ON REPEAT ATTEMPTS TO CLOSE THE DOOR. THIS CAUSES THE DOORS NOT TO LOCK AND ALLOWS DOORS TO BE OPENED EVEN WHEN CAR IS IN MOTION.

PAINT BUBBLING ON HOOD BECAME VISIBLE AFTER PAINT WARRANTY WAS OVER. FORD ADVISED MAY BE COVERED BY CORROSION WARRANTY. BROUGHT TO DEALER WHO REFERRED TO FORD MOTOR COMPANY. FORD REVIEWED PHOTOS TAKEN BY DEALER AND DENIED COVERAGE STATING CORROSION HAD TO BE ALL THE WAY THROUGH THE AFFECTED AREA. OWNER APPEALED THEIR DECISION CITING TWO PRIOR FORD TECHNICAL SERVICE BULLETINS FOR ALUMINUM BODY PART CONTAMINATION BY IRON IN PAINTING PROCESS. FORD AND DEALER REFUSED TO FIX THE PROBLEM. I FEEL THIS CORROSION MAY BE A SIGN OF A BIGGER SAFETY PROBLEM.

WHEN I DRIVE FOR A COUPLE OF MILES. I START SMELLING GAS FUMES IN THE INSIDE OF MY CAR. EVEN AFTER I GET OUT OF MY VEHICLE AND PUT MY NOSE TO THE HOOD I CAN SMELL GAS FUMES.

REAR BRAKE CALIPERS, ROTORS AND PADS WERE FROZEN AND RUINED. CAR WOULD NOT MOVE. THE INTERNET MAKES CLEAR THAT MANY OTHER EXPLORER OWNERS ARE HAVING THE SAME PROBLEM. A RECALL IS REQUIRED TO FIX THE PROBLEM. THE CAR WAS STATIONARY BECAUSE IT COULD NOT MOVE WITH FROZEN REAR BRAKES.

KEYPAD FAILED. 16 MONTH OLD DAUGHTER WAS ACCIDENTALLY LOCKED IN STATIONARY CAR WHILE KEYS REMAINED INSIDE. THE KEYPAD, WHICH WORKED PREVIOUSLY, FAILED TO WORK. THE SITUATION WAS SO DIRE (AS IT WAS OVER 90 DEGREES THAT DAY) THAT POLICE WERE CALLED TO BREAK THE WINDOW. THE CAR WAS TAKEN TO LOCAL FORD DEALERSHIP FOR EXAMINATION AND DETERMINED THAT THE KEYPAD DID IN FACT NEED TO BE REPLACED. HUGE SAFETY HAZARD AS THE CAR CANNOT BE UNLOCKED IF ACCIDENTALLY LOCKED WITH KEYS REMAINING INSIDE. KEYPAD IS THE ONLY OPTION...WE WERE IN DISBELIEF THAT IT FAILED AND WANT OTHER FORD EXPLORER OWNERS TO BE MADE AWARE OF A POSSIBLE KEYPAD FAILURE ISSUE SO THAT THIS DOESN'T HAPPEN TO ANYONE ELSE.

THE ELECTRONIC SCREEN THAT CONTROLS RADIO, ENVIRONMENTAL SYSTEMS, NAVIGATION, SHUTS DOWN FREQUENTLY WHILE THE VEHICLE IS IN MOTION, OR MOTOR IS RUNNING.

WHEN THE ENGINE IS "GUNNED" OR WHEN THE RPMS ARE HIGH (WHEN SPEEDING UP QUICKLY), AN EXHAUST SMELL IS NOTICED IN THE CABIN. WE HAVE A PREEMIE INFANT AND A 3 YEAR OLD, AND ARE VERY WORRIED ABOUT THE EFFECTS THIS MAY HAVE ON THEM. THIS HAS HAPPENED SEVERAL TIMES. MOST RECENT INCIDENT WAS 10/21/17

UNPLEASANT FOUL ODOR EMITTED INTO PASSENGER COMPARTMENT WHENEVER ACCELERATING WITHIN MID TO HIGH RPM RANGE SUCH AS WHEN PASSING OR PULLING A GRADE. FUMES SMELL SIMILAR TO ROTTEN EGGS OR SULFUR. FOUL ODOR CAUSES HEADACHES DURING PERIODS OF EXTENDED EXPOSURE SUCH AS WHEN DRIVING FOR SEVERAL HOURS. THIS CONDITION HAS EXISTED EVER SINCE THE VEHICLE WAS PURCHASED.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A STRONG ODOR COMING FROM THE AIR CONDITIONING VENT. THE FAILURE OCCURRED WITHOUT WARNING. THE ODOR CAUSED THE CONTACT TO HAVE HEAD PRESSURE, DIZZINESS, EYES SORES, EYE PAIN, AND INABILITY TO SLEEP. THE VEHICLE WAS TAKEN TO THE DEALER (TED BRITT FORD FAIRFAX, 11165 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE IT WAS CLEANED, BUT THE CONTACT DID NOT KNOW WHAT WAS REPAIRED. THE CONTACT FELT THAT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. EVEN AFTER THE VEHICLE WAS CLEANED, THE CONTACT EXPERIENCED THE SAME FAILURE AGAIN. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

BRAKE HOSE ON FRONT PASSENGER WHEEL FAILED CAUSE BRAKE FAILURE

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHEN THE CONTACT STARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED WHILE ACCELERATING AFTER BEING PARKED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESET ITSELF. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE FAILURE. THE MANUFACTURER FURTHER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER STATED THAT THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE AND, IF THE RECALL BECOMES EXTENDED AND THE VIN BECOMES INCLUDED, THE CONTACT COULD POSSIBLY BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

I PURCHASED MY USED 2013 FORD EXPLORER FROM KEN GARFF FORD IN ST. GEORGE UTAH IN FEBRUARY 2017. AT FIRST I NOTICED A SMELL, SIMILAR TO A PROPANE SMELL, COMING FROM THE HEATING SYSTEM. THEN I NOTICED IT WAS REALLY BAD WHEN THE CAR WAS IDLING. THEN IT GOT WORSE WHEN THE WEATHER WARMED UP AND I USED THE AIR CONDITIONING. WE HAD TO ROLL THE WINDOWS DOWN TO AIR IT OUT. IT WAS MAKING ME SICK. IT SEEMS TO BE THE WORSE WHEN IT IS ACCELERATING AND WHEN IT IS IDLING. I TOOK IT TO KEN GARFF FORD IN ST. GEORGE UTAH AND THEY REPLACED SOME OF THE EXHAUST SYSTEM. THEY SAID THEY REPLACED THE SAME PARTS THAT THEY HAD REPLACED FOR THE ENTIRE LAW ENFORCEMENT EXPLORERS IN OUR COUNTY (WASHINGTON COUNTY, UT) IT COST ME OVER 500 DOLLARS. IT DID NOT FIX IT. IT SEEMED TO BE WORSE.THEY HAVE NOW ORDERED MORE PARTS AND SAID IT WILL COST ME OVER 500 DOLLARS AGAIN. THAT'S OVER $1,000 SO FAR. AND OVER THE LAST SIX MONTH I HAVE HAD HEADACHES ALMOST EVERY DAY. I AM KNOWN TO HAVE MIGRAINES BUT THIS IS NOW EXTREME. MY DOCTOR CANNOT UNDERSTAND WHY I WAS NOW HAVING SO MANY HEADACHES AND MANY MORE MIGRAINES. NOW THAT I KNOW THE EXPLORER HAS FUME ISSUES I BELIEVE IT IS THE FUMES FROM THE CAR THAT ARE CAUSING THE HEADACHES AND MAKE ME FEEL SICK SO OFTEN. I FINALLY RESEARCHED ONLINE IF THE REPAIRS ARE WORKING AND IT SEEMS THAT FIXING IT THE WAY FORD HAS TOLD THE DEALERS TO FIX IT THAT THE RESPONSE IS THAT IT DOES NOT SOLVE THE PROBLEM. I AGREE HAVING PUT MONEY INTO IT ALREADY AND IT ACTUALLY SEEMS WORSE. I DO NOT WA

CARBON MONOXIDE / EXHAUST ENTER INTO THE CABIN DURING DAILY DRIVING. CONFIRMED WITH GAS DETECTOR

WEIRD SMELL WHEN A/C IS TURNED ON AND WHEN ACCELERATING.

THE CAR HAS HAD CONSISTENT ODOR PENETRATION INTO THE PASSENGER CABIN SINCE I BOUGHT IT IN OCTOBER 2012. THERE IS A SULFUR-LIKE OR ROTTEN-EGG SMELL...ALMOST LIKE NATURAL GAS. MORE RECENTLY I AM ALSO GETTING A SEPARATE ODOR OF BURNING OIL. THE SMELL IS MOST PRESENT WHEN THE CAR'S WINDOWS ARE ALL UP AND THE A/C SYSTEM IS ON. THE OIL SMELL IS ALSO NOTICEABLE OUTSIDE THE VEHICLE. I AM CONCERNED THAT THIS COULD BE RELATED TO THE WELL-PUBLICIZED ISSUE WITH POLICE VERSIONS OF THE FORD EXPLORER. I AM ALSO CONCERNED THAT THE FUMES COULD BE TOXIC AND I AM BEING EXPOSED FOR LONG PERIODS OF TIME TO POTENTIAL CARCINOGENS.

FUEL EXHAUST FUMES IN THE CABIN. STARTING TO GET STRONGER

THE SMELL OF EXHAUST FUMES ARE PRESENT INSIDE THE VEHICLE CABIN DURING TRIPS. THIS IS CAUSING HEADACHES AND NAUSEOUS FEELINGS AFTER BEING IN THE VEHICLE FOR EXTENDED TRIPS LONGER THAN HALF AN HOUR.

TODAY, I WAS DRIVING DOWN THE HIGHWAY WITH MY AC ON AND BEGAN TO SMELL A STRONG ODOR OF FUEL. AS I DROVE THE SMELL GOT STRONGER. I FINALLY GOT TO MY DESTINATION 10 MINUTES LATER AND FELT SICK AND HAD A HEADACHE.

THE EXHAUST LEAKS INTO THE CAR INTERIOR WHEN YOU ACCELERATE QUICKLY. IT'S A HORRIBLE SMELL, THAT LINGERS UNTIL YOU ROLL DOWN THE WINDOWS. THIS ISSUE HAS BEEN OCCURING FOR SEVERAL YEARS WITH MY VEHICLE. THE DEALERSHIP IN DENVER TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. THE FORD DEALERSHIP IN DALLAS WANTS ME TO PAY OUT OF POCKET TO FIX THIS ISSUE THAT THEY'VE KNOWN ABOUT FOR YEARS. DURING LONGER DRIVES, I OFTEN GET SUPER SLEEPY AND NAUSEOUS. THIS IS AFFECTING MY HEALTH, AND MY FAMILY'S HEALTH.

THE PAINT ON THE EDGES OF THE HOOD IS BUBBLING AND PEELING OFF. THIS STARTED WHEN THE CAR WAS ONLY 3 YEARS OLD. FORD WON'T TAKE RESPONSIBILITY.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING WITH EITHER THE AIR CONDITIONER OR HEAT ACTIVATED, THE ODOR OF CARBON MONOXIDE ENTERED THE CABIN. THE CONTACT STATED THAT THE CONDITION WAS WORSE WHILE IN RECIRCULATION MODE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HAYFORD FORD, 1330 301ST AVE NE, ISANTI, MN, 55040) WHO STATED THAT THEY COULD REPAIR THE VEHICLE PER TSB: 16-0165, BUT IT WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REMEDY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THERE WAS A TSB, BUT NO OPEN RECALL AND OUT OF POCKET EXPENSES. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

CODES P2111 AND P2112 LACK OF/NO POWER VIBRATION AND SUDDEN JERK BACKWARDS. WAS DRIVING 45 MPH DOWN A BUSY ROAD AND INSTANT LOSS OF POWER PUTTING ME AND MY FAMILY IN SERIOUS DANGER

WE BOUGHT OUR VEHICLE USED IN 2015 WITH LESS THAN 40K MILES ON IT. IT IS OUR MAIN, FAMILY VEHICLE. THE FIRST ISSUES STARTED WITH PAINT CHIPPING ON THE HOOD. THE FORD STORE WE BOUGHT IT FROM NEVER STATED THIS WAS A PROBLEM. WE DID NOTICE IT AFTER HAVING IT AT HOME AND IT HAS GRADUALLY BECOME WORSE. I HAVE HAD USAA INSPECT IT AND THEY SAID IT LOOKS LIKE "SOMEONE DROVE IT WHERE THERE WAS HIGH SULFUR PRESENT"---NEAR WATER OR ETC. THE SECOND ISSUE IS WITH THE ENGINE. ON SEVERAL OCCASIONS OUR VEHICLE HAS FAILED TO TURN OVER AT THE FIRST START. WILL SIT THERE AND MAKE NOISES LIKE IT IS TRYING BUT FAIL AND TURN OFF. ONE INSTANCE HAPPENED WHILE WE WERE DRIVING ON A STREET ROAD. CAR HAD TROUBLE STARTING AND THEN SHUT OFF RANDOMLY. WE HAVE CONTACTED USAA AND TAKEN THE VEHICLE TO OUR LOCAL FORD DEALERSHIP BUT THEY CANNOT SEEM TO HELP RESOLVE EITHER ISSUES. UPON CONDUCTING OUR OWN RESEARCH I SEE THAT THESE ARE RE-OCCURRING ISSUES WITH OTHER OWNERS, ACROSS THE US AND FORD HAS YET TO RESOLVE. VEHICLE IS UNSAFE