2013 Ford Explorer complaints

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING, THE CONTACT NOTICED AN ABNORMAL, STRINGENT EXHAUST ODOR WITHOUT WARNING. THE ODOR WAS ALSO NOTICED INSIDE THE VEHICLE WHILE DRIVING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO HAVE THE VEHICLE DIAGNOSED, AND THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

WHEN ACCELERATING QUICKLY (I.E. TO PASS SOMEONE) WITHIN A FEW SECONDS THE CABIN FILLS WITH A SULFUR/ROTTEN EGG SMELL THAT LINGERS FOR ABOUT A MINUTE. THE SMELL IS SO NOTICEABLE AND PUNGENT THAT MY SMALL CHILDREN COMPLAIN OF THE SMELL. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR, BUT HAVE RECENTLY BECOME WORRIED WHEN I SAW REPORTS OF CARBON MONOXIDE POISONING AND COMPLAINTS OF THE SAME THING I AM EXPERIENCING.

WHEN ACCELERATOR IS OPENED TO FULL THROTTLE AN ODD ODOR IS EMITTED INTO THE CABIN. THIS ODOR CANNOT BE CONTROLLED REGARDLESS OF AC SETTINGS AT THE FRONT OR REAR OF THE CABIN. ODORS CAN BE OVERWHELMING AND RESEMBLES BURNING FUMES, CAUSES DIZZYNSSS AND HEADACHES. *TT *BF

LIKE MANY OTHERS, I HAVE THE EXHAUST SMELL IN THE CABIN. THE VEHICLE HAS HAD THE TECHNICAL SERVICE BULLETIN FIX FROM FORD.

EXHAUST/GAS SMELL IN CABIN. WHEN CAR IS TURNED ON AND RUNNING.

I KNOW THERE IS RECALLS FOR CARBON MONOXIDE EXHAUST FUMES COMING INTO CABIN FOR FORDS I THINK MINE HAS THIS ISSUE

IT WILL DOWN SHIFT AND TAKE OFF FASTER BY IT SELF . AND 2 NO IS THE EXHAUST FUMES THAT COME BACK INSIDE THE CAR . WE HAVE HAD MANY FRIENDS RIDE WITH US AND FAMILY MEMBERS AND THEY GET SICK IN OUR VEHICLE ALSO

EXHAUST FUMES ENTERING CABIN AFTER ACCELERATION ONTO FREEWAY OR PASSING. MUST OPEN WINDOWS TO CLEAR CABIN OF FUMES. THE PROBLEM WAS REPORTED TO TOMMIE VAUGHN MOTORS, INC. IN HOUSTON, TX AFTER PURCHASE IN 2013. I WAS ASSURED THERE WAS NO WAY EXHAUST FUMES COULD ENTER THE CABIN OF THE VEHICLE. I HAVE SPOKEN WITH LOCAL DEALER HEAR IN GALVESTON, TX AND WAS TOLD FORD HAS NOT DETECTED PROBLEMS WITH EXPLORER MODELS OTHER THAN POLICE INTERCEPTOR. PLEASE ADD MY VEHICLE TO LIST OF CIVILIAN MODELS WITH EXHAUST FUME ISSUES. DATE OF ORIGINAL OCCURRENCE BELOW IS APPROX. AS I DO NOT RECALL THE EXACT DATE FIRST REPORTED TO DEALER.

THE POWER TRANSFER UNIT (PTU) LEAKS. THE PTU SUPPLIES POWER TO ALL 4 WHEELS TO MY 2013 AWD FORD EXPLORER. THE PTU IS SEALED AND IS LUBRICATED WITH A "LIFETIME" LUBRICANT. THIS LUBRICANT IS NOT RECOMMENDED TO BE CHANGED OR SERVICED, AS IT HAS A LIFETIME LONGEVITY. LOSING FUNCTIONALITY OF THE PTU CAUSES THE VEHICLE TO RUN ROUGH AND RELUCTANT TO MOVE.

WHILE ACCELERATING EXHAUST FUMES ENTER THE CAB, WIFE SAYS IT SMELLS LIKE ROTTEN EGGS OR SULFUR. AC IS ON IN RECIRCULATE MODE. IT HAPPENS MORE OFTEN WHILE ACCELERATING UP A HILL OR ENTERING A HIGHWAY.

THE VEHICLE WAS TESTED AND FOUND TO HAVE 10 PPM OF CO IN THE INTERIOR.

THERE IS FUEL FUMES THROUGHOUT THE INTERIOR CAUSING HEADACHES.

TOXIC EXHAUST FUMES ENTER THE VEHICLE UPON ACCELERATING , FUMES CAUSE CAN BE SMELLED BY EVERYONE IN THE CABIN. FUMES SMELL IS VERY HEAVY AND WONT GO AWAY UNLESS WINDOWS ARE ALL OPEN AND WE STOP ACCELERATING. HAS BEEN AFFECTING THE VEHICLE FOR SEVERAL YEARS. FORD MOTOR COMPANY OR DEALERSHIP WILL NOT HELP . I CONTACTED FORD MOTOR CO THIS MORNING AND THEY ADVISED THAT I WAS OUT OF WARRANTY AND THERE IS NOTHING THAT CAN BE DONE.

THIS IS MY THIRD ATTEMPT AT THIS. MY EXPLORER HAS THE EXHAUST PROBLEM YOU ARE SEEING IN THE NEWS. I HAVE TRIED TO WORK WITH THE DEALERSHIP, FORD DIRECTLY AND NOW ONE WANTS TO ACKNOWLEDGED. I HAVE BEEN CHASING THIS FOR A FEW YEARS. MY KIDS AND I ARE GETTING ILL AND WITH 100 DEGREE TEMP AND BELOW ZERO CLIMATE WE HAVE TO USE THE AIR. THEY ALSO HAVE A PROBLEM WITH THEIR OUTER WINDOW PILLARS WHERE THEY WILL COME LOSE AND RANDOMLY FLY OFF ON THE FREEWAY. BELOW IS MY CONVERSATION WITH FORD DIRECTLY WHO CLAIM THIS IS RARE AND DOES NOT CAUSE SAFETY RISK, TO SEE THE DEALERSHIP WHO NEEDS TO TAKE THE CAR APART AT MY EXPENSE TO EVEN TRY AND LOCATE THE PROBLEM.

EXHAUST ENTERS THE CABIN DURING HEAVY ACCELERATION AT MEDIUM TO HIGH SPEED. THIS HAS BEEN HAPPENING SINCE WE PURCHASED THE CAR NEW IN 2013.

FORD EXHAUST I AM GETTING A STRONG ROTTEN EGG SMELL AND A BURNING SMELL EVERYTIME I DRIVE MY CAR WHICH IS A 2013 FORD EXPLORER LIMITED 4WD IT HAS BEEN GETTING PROGRESSIVELY WORSE. THIS HAPPENS WHEN I AM ON THE HIGHWAY AND WHEN I AM JUST DRIVING DOWN THE STREET. I AM NOT SURE IF IT GETS PROGRESSIVELY WORSE WHEN THE CAR IS GOING FASTER BECAUSE IT SMELLS ALL THE TIME. I JUST HAD THE CAR TOED TO DEALERSHIP BECAUSE IT WILL NOT START. IN ADDITION I NOTICED THAT I HAVE BEEN SUFFERING FROM HEADACHES, DIZZINESSAND AND FATIGUE WHILE DRIVING WHICH HAS NEVER HAPPENED TO ME BEFORE. FINALLY I NOTICED THAT WHEN THERE IS NO POWER IN THE CAR THERE IS NO WAY TO OPEN THE BACK TAILGATE TO LET PEOPLE OUT WHEN YOU ARE SITTING IN THE THIRD ROW OF THE CAR SO YOU ARE TRAPPED BACK THERE WITH THE SMELL.

CARBON MONOXIDE POISINING!! (EXHAUST LEAK) ON 6/1/2017, I NOTICED AN HAZARDOUS ODOR IN VEHICLE WHILE DRIVING. THE LOCAL NEWS HAVE REPORTED THE SERIOUS HEALTH RISKS OF THE FORD EXPLORER GIVING OFF THIS FOUL SMELL. SOME POLICE DEPARTMENTS HAVE PULLED THE VEHICLES AND ARE NOT USING THEM ANYMORE BECAUSE IT IS DANGEROUS. FORD SAID THEY WILL REPAIR THE ISSUE AT NO COST. I WANT FORD TO REPAIR MY VEHICLE TOO BECAUSE THIS IS VERY UNSAFE FOR MYSELF AND FAMILY. MY VEHICLE IS UNSAFE TO DRIVE!!

FORD EXPLORER HOOD CORROSION. I PURCHASED THIS VEHICLE NEW ON 4/25/2013. THE HOOD STARTED TO SHOW CORROSION AND I HAD SAWGRASS FORD IN HOLLYWOOD, FL. REPAIR THE HOOD ON 5/13/2015 WITH 24,420 MILES ON IT. THE CORROSION RETURNED AND WAS REPAIRED AGAIN ON 1/8/2016 WITH 35,110 MILES ON IT BY SAWGRASS FORD. THE VEHICLE NOW HAS 48,830 MILES ON IT AND THE HOOD NOW HAS 3 AREAS WITH CORROSION AND THE STEEL FRAME UNDER THE HOOD IS RUSTED OUT AND ALMOST COMPLETELY GONE.

CARBON MONOXIDE POISING. MY FORD EXPLORER HAS BEEN FIXED 3 TIMES AND THE PROBLEM STILL EXISTS. RECENTLY THIS WEEK IT HAS BEGUN TO GET WORSE ACCELERATING LESS THAN 40 MILES PER HOUR. WHEN I REVERSE OUT OF MY GARAGE OR WHEN I AM AT A LIGHT I CAN STILL SMELL THE STRONG ODOR. I HAVE TO DRIVE WITH WINDOWS DOWN ALL THE TIME NOW. I HAVE CONTACTED THE LOCAL FORD DEALER WHO BASICALLY TOLD ME THEY CAN NOT DO ANYTHING FURTHER AND TO CONTACT FORD. FORD HAS BEEN OF NO HELP. I AM CONCERNED THAT MY FAMILY AND I HAVE BEEN EXPOSED TO THIS CARBON MONOXIDE POISONING FOR ALMOST 4 YEARS. I AM UPSET THAT FORD WILL NOT TAKE RESPONSIBILITY FOR A FLAW IN THEIR DESIGN AND ARE PUTTING SO MANY OWNERS AND THEIR FAMILIES AT RISK.

EXHAUST FUMES WHEN I ACCELERATE, NOT FLOOR BOARDING IT BUT JUST REGULAR ACCELERATION THAT YOU SMELL IN THE CABIN. I BROUGHT IT TO FORD DEALERSHIP AND THEY SAID IT WAS NOTHING. THIS ISSUE HAS BEEN GOING ON SINCE I GOT THE VEHICLE IN 2015 OCTOBER.

I BELIEVE THAT CARBON MINOXIDE HAS BEEN LEAKING INTO THE CABIN OF MY 2013 EXPLORER LIMITED. I OFTEN NOTICE THAT AFTER DRIVING MY VEHICLE I WILL FEEL VERY LETHARGIC, SLEEPY, NAUSEOUS, OR HAVE A BAD HEADACHE. SOMETIMES I CAN EVEN TASTE GASOLINE IN MY MOUTH. IT CAUSES A SLIGHT BURNING SENSATION IN MY THROAT. I'VE HAD THIS VEHICLE SINCE AUGUST 2015. I HAVE NOTICED THAT I'VE FELT SICK WITH THE SYMPTOMS MENTIONED ABOVE MORE OFTEN THAN NOT SINCE I STARTED DRIVING THIS VEHICLE. FORD MOTOR COMPANY HAS ACKNOWLEDGED THIS ISSUE WITH THE EXPLORERS TO A CERTAIN EXTENT. HOWEVER, IT SEEMS AS THOUGH NOTHING HAS OFFICIALLY BEEN DONE TO FIX THE ISSUE TO PROTECT CONSUMERS. I AM EXTREMELY DISAPPOINTED THAT FORD MOTOR COMPANY HASN'T ISSUED A FORMAL RECALL FOR THESE VEHICLES. I DON'T FEEL SAFE!!!

EXHAUST FUMES IN THE CAR. COVERED BY TSB 12-12-04 AND 12-14-0130. WE SMELL FUMES AND ITS UNBEARABLE TO DRIVE. WHEN WE DRIVE THE SMELL GETS WORSE AND WORSE.

TAKATA RECALL TOXIC ODOR COMING FROM AIR COMPRESSOR THROUGH AIR VENT ON PASSENGER SIDE FRONT SEAT WHILE IN MOTION

SINCE MY PURCHASE OF MY 2013 IN DECEMBER OF 2016, I'VE ALWAYS NOTICED A STRANGE ODOR INSIDE THE VEHICLE. I FIRST THOUGHT THIS WAS NORMAL AND NOW AFTER MY MOM CALLED ME ABOUT THE ISSUES WITH THE FORD EXPLORERS, I'VE REALLY BEEN PAYING MORE ATTENTION TO THE SMELL. SOMETIMES I JUST LET MY WINDOWS DOWN SOME WHILE DRIVING. AND WITH THE GROWING CONCERN ABOUT THE POLICE OFFICERS VEHICLES WHAT ABOUT US CIVILIANS? MY GRANDKIDS AND MYSELF AND KIDS RIDE IN MY FORD EXPLORER DAILY. ARE WE NOT WORTH PROTECTING BY FORD ISSUING A RECALL TO ENSURE ALL VEHICLE OWNERS AND THEIR FAMILIES ARE SAFE? I WILL BE GETTING MY VEHICLE CHECKED AS WELL AS MY FAMILY TO MAKE SURE WE ARE SAFE NOT JUST POLICE OFFICERS. I HAVE NOTICED THIS ODOR WHEN MY EXPLORER HAS BEEN IDLING WITH THE AIR CONDITIONING ON AND WHEN THE VEHICLE IS IN MOTION. ALSO I'VE BEEN HAVING HEADACHES BUT NOT SURE IF THE ODOR IS THE CAUSE. THE BELOW DATE IS JUST ONE TIME. NOT SURE OF OTHER EXACT DATES DUE TO THINKING THE SMELL WAS A NORMAL SMELL

TWO THINGS: THE WINDOW OUTER PILLAR MOUNT RANDOMLY FLIES OFF OF THE VEHICLE. MY GLASS GUY HAS EVEN TRADED OUT THE WHOLE PART AND AGAIN IT HAS FLOWN OFF. THIS GLASS GUY IS THE ONE WHO DOES GLASS FOR THE FORD DEALER HERE. 2 - THE EXHAUST THAT COMES THROUGH THE REAR AIR VENT NOT ONLY SMELLS BAD BUT MAKES ME AND MY KIDS VERY ILL.

SMELLING EXHAUST ODORS INSIDE THE VEHICLE. EXHAUST SMELL OCCURS WHEN YOU ARE AT FULL THROTTLE, SUCH AS WHEN YOU ARE TRYING TO ENTER A HIGHWAY. THE SMELL STAYS IN THE VEHICLE, AND IT IS VERY STRONG.

THE SERVICE POWER ASSIST AND SERVICE ADVANCE TRAC WARNINGS COME ON WHILE DRIVING ON THE HIGHWAY. NO PROBLEM IF CONTINUE DRIVING, HOWEVER IF TURN OFF POWER IT BECOME IMPOSSIBLE TO STEER WHEN TURNED BACK ON. THE BLINKERS WILL ALSO NOT WORK WHEN THIS ERROR HAPPENS. BOUGHT BRAND NEW RACK AND PINION FROM FORD DEALERSHIP DID NOT FIXED THE PROBLEM.

EXHAUST FUMES IN CABIN.

EXHAUST ENTERING CABIN DURING ACCELERATION.

EXHAUST LEAKS INTO CABIN UNDER ACCELERATION

CARBON MONOXIDE IN THE CABIN. INTERMITTENT CHECK ENGINE LIGHT VIN CORRECTED - 2013 FORD EXPLORER XLT

WHEN I AM DRIVING IN MOTION ON ANY TYPE OF ROAD AND I ACCELERATE I GET AN EXHAUST ROTTEN EGG SMELL INSIDE MY VEHICLE, I CALLED THE DEALER ABOUT IT, THEY ACKNOWLEDGED THERE IS A TSB AND PROBLEM BUT WOULDN'T FIX IT BECAUSE MY MILEAGE IS PAST WARRANTY COVERAGE. THEY TOLD ME IT WOULD COST ME ABOUT $2,000 OUT OF MY POCKET TO REPAIR. I DON'T HAVE THE MONEY TO REPAIR IT OR BUY ANOTHER VEHICLE BEING ON SOCIAL SECURITY. FORD NEEDS TO RECALL THIS VEHICLE AND REPAIR IT, BUT THEY REFUSE, VERY SAD HOW THEY CAN GET AWAY WITH THIS FLAW AT THE COST OF SMALL CONSUMERS! AFTER READING ON HE INTERNET ABOUT THE HIS, I'M SURE THERE ARE THOUSANDS WITH THIS PROBLEM! THE US GOVERNMENT NEEDS TO STEP IN AND HELP US WITH THIS!

A CERTIFIED FORD SERVICE DEPARTMENT DIAGNOSED OUR VEHICLE FOR EXHAUST FUMES ENTERING THE CABINET THROUGH UNSEALED SEAMS IN THE REAR OF THE CAR. WE TOOK THE EXPLORER IN FOR A DIAGNOSES AFTER SMELLING WHAT APPEARED TO BE EXHAUST FUMES INSIDE THE CAR. AT THE TIME, WE HAVE NO IDEA WHAT WAS CAUSING THE FUMES SMELL, SO MY HUSBAND DROVE THE CAR IN AN ATTEMPT TO RULE OUT A FEW ISSUES. NOT EVEN 20 MINUTES INTO DRIVING, HE FELT NAUSEOUS AND DIZZY. HE IMMEDIATELY PULLED OVER AND REFUSED TO CONTINUE DRIVING THE VEHICLE. AFTERWARD, WE TOOK IT TO A FORD DEALERSHIP, WHERE THE SERVICE DEPARTMENT PROVIDED THE AFOREMENTIONED DIAGNOSIS.

PERIODICALLY WHEN DRIVING AND OR STOPPED OR SLOWING DOWN AT AN INTERSECTION I SMELL GAS OR FUMES OR WHAT MAY BE CARBON MONOXIDE. I NOTICE IT THE MOST WHEN DRIVING FOR A LONGER DISTANCE, LIKE MORE THAN 30 MINS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST 2 YEARS THE DATE LISTED BELOW WAS JUST THE LAST TIME I NOTICED IT. IT MAKES ME AND FAMILY SICK TO OUR STOMACH AND INSTANTLY HAVE HEADACHES. I HAVE TAKEN THE CAR IN TWICE TO WHERE I PURCHASED IT AND THEY CANT SEEM TO FIND ANYTHING WRONG. PURCHASED CAR FROM CARMAX ON 1/17/15.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE ADVANCE TRAC SYSTEM AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AUTO PLAZA DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A NEW STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

DASHBOARD AND CENTER CONSOLE SEVERELY VIBRATE WHEN CLOSING DOOR WITH ENGINE RUNNING AND BRAKE PEDAL DEPRESSED. . DIAGNOSED VEHICLE AT ALL AMERICAN FORD IN PARAMUS NJ. TECH ADVISED THAT THERE IS SOMETHING LOOSE IN STEERING GEAR MOTOR AND IT MAY FAIL AT ANY TIME. STEERING RACK NEEDED TO BE REPLACED AT OWNERS EXPENSE. AFTER EXPENSIVE REPAIR NO MORE VIBRATION IS PRESENT.

DOOR AJAR IS ON EVEN WHEN THE DOOR IS CLOSE AND ALARM FOR THIS KEEPS GOING OFF ALSO THE INSIDE FRONT INTERIOR LIGHTS STAY ON.THIS IN ON GOING HAD IT FIX ONCE AND NOW ITS BACK AGAIN.WITH 24,000 MILES AND THOUSANDS WITH THE SAME PROBLEM THIS SHOULD BE A RECALL THIS HAPPENS WHEN YOU SHUT VEHICLE OFF AND WHEN DRIVING.

DOOR AJAR WARNING DURING CLOSED DOORS. AFTER RESEARCH ON INTERNET FOR A SOLUTION, SEEMS, THAT THIS IS ON GOING ISSUE WITH FORD DOOR LATCH LOCKS.

I STOPPED FOR GAS ON A LONG DRIVE. WHEN I GOT BACK INTO THE VEHICLE AND STARTED IT NO SOUND WOULD COME OUT OF THE SPEAKERS. ALL THE STATIONS WERE WORKING JUST NO SOUND AT ALL.

ROTTEN EGG/SULFUR SMELL IN CABIN DURING HARD ACCELERATION / C02 INFILTRATION CAUSING PASSENGER HEADACHES / NAUSEA. WHEN ACCELERATING TO HIGHWAY OR FREEWAY SPEEDS OR ACCELERATING TO PASS A VEHICLE THERE IS A SIGNIFICANT SULFUR SMELL IN THE CABIN. THE SMELL IS SIGNIFICANTLY WORSE WHEN THE AIR CONDITIONING IS ON AND IN RECIRCULATE MODE, BUT IS PRESENT REGARDLESS OF AC OR RECIRC MODE (CAN BE WHEN VENT OR HEAT IS ACTIVE ALSO).

LOSS OF DRIVE CONTROL TRANSMISSION SHIFTS OUT OF FIRST GEAR AND RPMS GO UP TO REV LIMIT, BUT NO OR EXTREMELY SLOW FORWARD MOTION LIKE THE VEHICLE IS STUCK BETWEEN 1ST GEAR AND NEUTRAL. HAPPENED TWICE FROM A COLD START SEVERAL MONTHS BETWEEN OCCURRENCES. START VEHICLE, BACK OUT OF DRIVEWAY, STOP, CHANGE TO DRIVE, MOVE FORWARD ABOUT 200 FEET AND THE SHIFT FROM 1ST TO SECOND GEAR DOES NOT HAPPEN CORRECTLY LIKE THE VEHICLE IS STUCK IN 1ST GEAR OR NEUTRAL. VERY UNSAFE, CAN CAUSE ACCIDENTS. ALSO SOME UNEXPECTED HARD UPSHIFTS / DOWNSHIFTS.

"TAKATA RECALL" I PURCHASED A 2013 FORD EXPLORER AND THE WINDSHIELD PILLAR HAS COMPLETELY FLOWN OFF WHILE GOING DOWN THE ROAD , I HAD THE DRIVERS SIDE FIXED AND 2 DAYS LATER THE PASSENGERS SIDE FLEW OFF. THANKS GOODNESS THIS DID NOT CAUSE A WRECK. THIS SHOULD BE A RECALL I HAVE SEEN LOTS OF COMPLAINTS ON THIS, AND IT COST AROUND 400 TO FIX. ATTACHED IS A PICTURE OF ONE SIDE BEFORE IT FLEW OFF

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 75 MPH, THE POWER STEERING BECAME LOOSE, AND THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT PARKED AT A NEARBY RESTAURANT. THE VEHICLE WAS TOWED TO THE DEALER (PALM SPRINGS MOTORS LOCATED AT 69200 CA-111, CATHEDRAL CITY, CA 92234; (760) 328-2102) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND OPENED CASE NUMBER: CAS-12599770. THE FAILURE MILEAGE WAS 62,988.

THE PAINT ON THE HOOD IS BUBBLING AND PEELING OFF. IT HAS NOT BEEN EXPOSED TO EXCESSIVE BRINE OR WEATHER.

ABOUT 6 MONTHS AGO MY CAR STALLED AFTER BEING PARKED AT A MAJOR HIGHWAY RED LIGHT. I WAS LUCKILY ABLE TO PULL OFF THE ROAD SAFELY. THE WRENCH WARNING LIGHT CAME ON (POWER TRAIN ISSUE) BUT AFTER SHUTTING OFF & RESTARTING THE CAR WORKED FINE. I HAD IT SERVICED AFTER & IT DIDN'T HAPPEN AGAIN UNTIL LAST FRIDAY,6/16/17. AGAIN AFTER BEING STOPPED AT A LIGHT ON A MAJOR ROAD & CAUSING ME TO PULL OFF THE ROAD. IT HAS NOW HAPPENED 6 TIMES IN A WEEK. ALWAYS AFTER A STOP SIGN/LIGHT. EVERY TIME IT SEEMS TO LOSE ENGINE POWER, THE WRENCH LIGHT COMES ON AND THE CAR SLOWS TO A SCARY SLOW SPEED. AFTER TURNING THE CAR OFF, THE LIGHT GOES AWAY AND THE CAR COMES BACK ON. AFTER RESEARCHING THE PROBLEM ONLINE WE THOUGHT IT WAS THE THROTTLE BODY LIKE OTHERS HAVE HAD. ON 6/20/17 WE TOOK IT TO THE SHOP AND GOT THE CODE P2111 (THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN). THEY CLEANED THE PART, THE CODE WENT AWAY AND IT'S BEEN STALL FREE UNTIL TODAY, 6/23/17. I DIDN'T MAKE IT A STREET OVER FROM MY HOUSE BEFORE IT HAPPENED AGAIN AT A 4-WAY STOP. I IMMEDIATELY CAME BACK HOME AND THE CAR WILL SIT IN MY DRIVEWAY UNTIL I TAKE IT TO HAVE THE PART REPLACED. AFTER READING SO MANY ACCOUNTS OF THIS HAPPENING AND CERTAIN MODELS GETTING RECALLED OR "CUSTOMER SATISFACTION PLANS" I DON'T GET HOW FORD HASN'T HAD TO REPLACE THEM ALL. IT IS DANGEROUS! I AM FORTUNATE ENOUGH TO NOT HAVE CAUSED AN ACCIDENT EACH TIME THIS HAS HAPPENED, BUT I AM LITERALLY SCARED TO DEATH TO DRIVE MY CAR. IF I DO I SPEND THE ENTIRE TIME TE

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED BY FORD MOTOR COMPANY TO QUARK AND QUINCY LOCATED IN QUINCY, MASSACHUSETTS WHERE IT WAS DETERMINED THAT THE RACK AND PINION WAS DEFECTIVE. THE MANUFACTURER STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN THE STEERING RACK ASSEMBLY RECALL PER NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT BEFORE. HOWEVER, LAST WEEKEND DRIVING DOWN THE HIGHWAY, MY BOYFRIEND AND I HEAR THIS LOUD "THUMP". BOTH OF US THOUGHT MAYBE A BIRD HIT US OR SOMETHING BECAUSE THERE HADN'T BEEN ANYTHING IN THE ROAD. SO WE PULL OF THE HIGHWAY AT THE NEXT EXIT, GET OUT TO EXPECT FEATHERS, BUT INSTEAD FIND THAT THE DRIVERS SIDE WINDSHIELD PILLAR TRIM MOLDING WAS COMPLETELY GONE. HAD BEEN RIPPED OFF BY THE WIND - WHICH IT WASN'T EVEN WINDY THAT DAY, JUST THE WIND OF GOING DOWN THE HIGHWAY. DROPPED IT OFF TO THE DEALERSHIP LAST NIGHT TO BE FIXED AND THEY TOLD US THIS IS A "COMMON ISSUE" WITH THE EXPLORERS! HOW CAN THIS BE A COMMON ISSUE AND NO FIX IN PLACE??? IT IS IN FOR SERVICE NOW AT THE DEALERSHIP AND I'M STILL WAITING TO HEAR IF THIS IS COVERED UNDER WARRANTY OR NOT.

"TAKATA RECALL" I PURCHASED A 2013 FORD EXPLORER NEW WITH 6 MILES I CURRENTLY HAVE 59900 MILES AND DRIVING ON THE HIGHWAY MY DRIVERS SIDE WINDSHIELD TRIM FLEW OFF BY ITSELF WITHOUT ANY DAMAGE. THANKFULLY DID NOT CAUSE AN ACCIDENT WE ONLY HEARD IT FLEW OFF WE DIDN'T KNOW IT HAD UNTIL WE STOPPED, AND NOTICED THIS TO IT IT STILL HAS THE ORIGINAL WINDSHIELD AND I TOOK TO RICH FORD WHERE I BOUGHT THE CAR AND WAS TOLD IT CAME UNGLUED ! I HAVE NEVER HAD THIS ISSUE BEFORE AND HAVE OWNED SEVERAL PRE-OWNED CARES WITHOUT ANYTHING LIKE THIS HAPPENING MY CAR INTERIOR HAS CRACKED AT THE SEAM AGAIN THIS IS A 4 YR YEAR OLD CAR WITH NO OTHER DAMAGE I JUST HAVE A LITTLE TEAR ON THE DRIVER SIDE DOOR WHERE THE DOOR HANDEL IS. I HAVE HAD THE LOCKS ON THE PASSENGER DOOR FIXED TWICE IT STOPS WORKING DUE TO MECHANICAL ERROR YOU HAVE TO MANUALLY LOCK AND UNLOCK IT THIS IS VERY UNSAFE AS WE KNOW THAT ARE CARS NEED TO BE LOCKED IN MOTION AND WHEN WE PARK. THIS I HAVE 2 SEPARATE INVOICE FOR FIXED AT QUICK LANES AT RICH FORD IN ALBUQ,NM NONE OF THESE ISSUES HAVE RECALLS ON THEM

THE PASSENGER SIDE 'A' PILLAR PLASTIC COVER FLEW OFF AT HIGHWAY SPEED. CARS BEHIND ME SWERVED AND COULD HAVE CAUSED A CATASTROPHIC ACCIDENT. THE RUBBER GASKET WAS DANGLING AND CONSEQUENTLY BLOCKING THE PASSENGER REAR VIEW SIDE MIRROR. FORD IS STATING THAT IT 'IS NOT A FACTORY DEFECT' AND CONSEQUENTLY I SHOULD PAY FOR THE REPLACEMENT (EVEN THOUGH I BOUGHT THE CAR NEW, AND ALSO PURCHASED THEIR 'PREMIUM CARE WARRANTY.) THE CAR HAS 40K MILES ON IT.

ON MAY 31, 2017, I WAS INVOLVED IN A COLLISION IN WHICH MY 2013 FORD EXPLORER STRUCK A RED LIGHT RUNNER AT APPROXIMATELY 35 - 40 MPH. MY VEHICLE SUSTAINED SIGNIFICANT FRONT END DAMAGE. SO MUCH SO, IT'S A TOTAL LOSS. THE MOST ALARMING DETAIL IS THAT MY AIRBAGS DIDN'T DEPLOY AT THE TIME OF THE ACCIDENT!! NEITHER THE DRIVER SIDE NOR THE PASSENGER SIDE. I KNOW THAT FORD HAS A NUMBER OF RECALLS IN REGARDS TO DEFECTIVE AIRBAGS BUT I COULDN'T FIND ANYTHING IN REGARDS TO THE 2013 FORD EXPLORER EVEN THOUGH THERE HAVE BEEN A NUMBER OF COMPLAINTS. FORD REALLY NEEDS TO LOOK INTO THESE DEFECTIVE AIRBAGS WITHIN THIS MODEL BEFORE SOMEONE IS KILLED OR SEVERELY INJURED. NO WARNING LIGHTS, NO AIRBAG LIGHTS, ETC... FORD IS EVEN REFUSING TO SEND A "REP" TO WHERE MY VEHICLE IS BEING HELD TO CONDUCT AN INSPECTION OF IT...