THERE'S A POPPING SOUND WHEN I HIT A BUMP AND MAKE TURNS. IN ADDITION TO THAT IT STARTED SOUNDING LIKE METAL GRINDING AND WHILE DRIVING MY EXPLORER HAD A BOUNCE AND WOULD SWAY WHEN HITTING BUMPS AND TAKING CURVES. A VERY UNSAFE AND SCARY FEELING. IT'S MAINLY IN THE FRONT BUT THE REAR END MAKES CRACKING SOUNDS ALSO. IT'S WORRISOME.THE POPPING OCCURRES AS SOON AS I TURN THE WHEEL AFTER I START IT. THE SWAYING AND BOUNCING HAPPENS WHILE IN MOTION ESPECIALLY ON THE HIGHWAY.I PURCHASED THE VEHICLE NOVEMBER 2020, AND NOTICED IT A DAY OR TWO AFTER WHEN IT WAS TO LATE TO RETURN TO CAR LOT.
2013 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
I STARTED MY CAR AFTER WORK (THIS IS AFTER A 12 HR SIT TIME) AND SEEN I HAD A FAULT ON MY DASHBOARD, POWER STEERING ASSIST AND SERVICE ADVANCE FAULTS. SO IN SHORT, I DO NOT HAVE POWER STEERING, NOR DO I HAVE MY 4WD, AND FOR SOME REASON MY TURN SIGNAL DOES NOT WORK FOR STEADY ON. THE TURN SIGNAL WORKS FOR LANE CHANGES BUT NOT FOR STEADY ON TURNING.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MESSAGE "POWER ASSIST ERROR" WAS DISPLAYED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MULLINAX-LINCOLN AUTOMOTIVE LOCATED AT 550 1ST ST NW, CLEVELAND, TN 37311 WHO DIAGNOSED THAT THE POWER STEERING WAS FAULTY. THE VEHICLE WAS NOT YET REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED AND INDICATED THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.
I AM A 100% DISABLED VETERAN AND I NEED A RELIABLE VEHICLE. PLEASE ADVISE ME OF MY OPTIONS RELATED TO MY SAFETY RECALL. I RECEIVED A SAFETY RECALL NOTICE 19S17/NHTSA RECALL 19V-435 IN JUNE 2019 FOR THE REAR SUSPENSION TOE LINKS. THE WORK WAS COMPLETED ON JULY 2, 2019. I RECEIVED ANOTHER SAFETY RECALL NOTICE 20S62/NHTSA RECALL 20V-675 FOR THE REAR SUSPENSION TOE LINKS (SAME ISSUE) IN DEC, RECALL DATED NOV 2020. I CONTACTED THE FORD DEALERSHIP AND SCHEDULED AN APPOINTMENT FOR DEC 7, 2020. MY ADVISOR STATED TO ME THAT MY CAR HAD FAILED INSPECTION AND MY VEHICLE WOULD BE KEPT OVERNIGHT. SHE ALSO STATED THE PARTS WERE ON BACK ORDER. I WAS TAKEN TO ENTERPRISE TO OBTAIN A RENTAL VEHICLE. I CALLED FORD HEADQUARTERS TO EXPLAIN TO THE AGENT MY VEHICLE HAD FAILED INSPECTION AND WAS AT THE DEALERSHIP. THE AGENT STATED THAT FORD HAD CANCELLED THE RECALL AND ONLY CERTAIN MODELS WERE AFFECTED. I WAS STILL PERPLEXED BECAUSE MY VEHICLE FAILED INSPECTION. MY ADVISOR SENT ME A TEXT ON DEC 9, 2020 STATING THE ETA IS DEC 11 WHEN THE PART WOULD BE SENT, AND SHE WOULD PROVIDE ME WITH AN UPDATE ON DEC 11, 2020. SHE CALLED ME ON DEC 10 OR DEC 11, 2020 AND STATED THAT FORD HAD CANCELLED THE RECALL AND THAT I COULD PICK UP MY VEHICLE. I TOLD HER I WAS CONFUSED BECAUSE MY VEHICLE FAILED INSPECTION. SHE STATED THAT FORD HEADQUARTERS WAS CALLED, AND SHE WAS ALSO CONFUSED AS TO WHY FORD HAD CANCELLED THE RECALL. THE INVOICE NEVER STATED THAT THE PART(S) FAILED ONLY THE RECALL WAS LISTED. IF I HAD NOT PROMP
REAR CAMERA KEEPS SHUTTING OFF INTERMITTENTLY DURING REVERSING AND WILL NOT COME BACK ON UNTIL YOU TAKE IT OUT OF REVERSE AND BACK THIS HAPPENS BOTH AT A STAND STILL AND IN REVERSE MOTION.
HYDRAULIC FAILURE MY STEERING WHEEL GETS STUCK AND VERY HARD I CANT MOVE THE VEHICLE I NEED TO TURN IT OFF AND BACK ON THEN IS DRIVABLE BUT IT HAS DONE THIS TO ME ON THE HIGHWAY WITH MY KIDS I'M SCARE WHEN THIS HAPPENS I NEED TO STOP AND IN THE HIGHWAY EVERYONE IS DRIVING HIGH SPEED I DONT HAVE TIME BECAUSE I CANT EVEN TURN THE WHEEL BECAUSE IT GETS VERY HARD AND IT HAS HAPPEND TO ME COUPLE OF TIMES
VEHICLE STEERING WHEEL HAS BECOME INCREASINGLY HARD TO TURN. WHEN I TRY TO TURN THE STEERING WHEEL, IT FEELS LIKE THE STEERING WHEEL BECOMES STUCK IN THAT TURNED POSITION ALMOST CAUSING ME TO HIT THINGS. VEHICLE DRIVES LIKE IT HAS MANUAL STEERING AND NOT POWER STEERING. NO WARNING LIGHTS SO FAR ON DASH. ISSUES HAPPEN DURING DRIVING ON HIGHWAYS AND CITY STREETS.
THE SEALS FOR THE INTERIOR OF THE CAR FAIL CAUSING WATER TO LEAK INSIDE THE VEHICLE AND DOWN THE BACK SEAT BELTS AND POOLING IN THE SPARE TIRE AREA OF THE TRUNK. THIS ALSO CAUSES MILDEW AND MOLD IN THE CARPETING.
CATALYTIC CONVERTER FAILED AT 137,000 MILES
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE CONTACT'S SON WAS DRIVING 25 MPH, THE STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY. THE CONTACT'S SON WAS ABLE DRIVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT'S SON SPOKE WITH AN INDEPENDENT MECHANIC ABOUT THE FAILURE WHO INFORMED HIM THE FAILURE WAS A RACK AND PINION ELECTRONIC STEERING FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
SMELLING A WEIRD SMELL COMING FROM THE CABIN LIKE CARBON MONOXIDE SMELL .
WATER LEAKING FROM HEADLINER ONTO THE RADIO/CD PLAYER CAUSING IT TO SHORT OUT. SEATS & FLOOR RUG GETS FLOODED EVERY TIME IT RAINS. IS THERE A RECALL FOR WATER LEAKING INTO THE CAR EVERY TIME IT RAINS. THIS 2013 EXPLORER DOESN'T HAVE A SUNROOF BY THE WAY. IT'S PARKED IN MY DRIVEWAY ON FLAT SURFACE WHEN LEAKING WHEN RAINING.I CAN'T DRIVE WHEN RAINING BECAUSE OF WATER DRIPPING ON TO THE DASH BOARD RIGHT OVER THE RADIO/CD PLAYER.
MY ELECTRIC POWER ASSIST KEEPS LOCKING MY STEERING WHEEL, AND MY STEERING WHEEL IS MAKING A GRINDING NOISE. SINCE MY VEHICLE WAS MADE AFTER THERE RECALL DATES IT WILL NOT BE COVERED TO FIX. YET IT IS STILL HAVING THE SAME PROBLEM AS THE RECALLED VEHICLES.
THE CONTACT STATED THAT HE LOST POWER STEERING ON HIS VEHICLE AND HIS VEHICLE IS NOT PART OF THE RECALL .THE CONTACT STATED HIS WHOLE ELECTRICAL SYSTEM LOST POWER.
I RECEIVED NOTICE ABOUT A SAFETY RECALL FOR MY BALL JOINT SUSPENSIONS FOR MY VEHICLE. ACTUALLY TWO NOTICES FROM FORD. I SCHEDULED MY VEHICLE FOR RECALL SERVICE AND APPARENTLY MY VEHICLE VIN DOES NOT FALL UNDER THE RECALL. YOU CAN LITERALLY HEAR MY BALL JOINTS KNOCKING EVERY TIME I MAKE A TURN. EVEN THE MECHANIC CONFIRMED THAT MY BALL JOINTS WERE HORRIBLE BUT HIS HANDS WERE TIED BECAUSE MY VIN DID NOT POP UP IN HIS SYSTEM WITH THE RECALL. HOW IS IT I GET NOT ONE BUT TWO NOTICES FOR THE SAFETY RECALL AND NOW MY VEHICLE IS NOT COVERED UNDER THE COMPANY RECALL? WHEN AGAIN YOU CAN LITERALLY HEAR THE JOINTS KNOCKING EVERY SINGLE TIME I MAKE A TURN. IS IT REALLY GOING TO TAKE FOR ME TO GET INTO AN ACTUAL ACCIDENT TO HAVE THIS ISSUE ADDRESSED?
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THEY TOOK THEIR VEHICLE INTO THE DEALER (RAMP MOTORS, INC. 4869 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776; (631) 473-1550) FOR A RECALL. THE DEALER INFORMED THEM THEIR VEHICLE HAD THE FAILURE AND THEIR REAR SUSPENSION TOE LINKS NEEDED TO BE REPAIRED. THE CONTACT WAS ALSO INFORMED THAT THEIR VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V675000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
THE FUEL TANK HAS A GAP BETWEEN THE PLACE YOU FILL UP GAS FROM GAS LEAKING STILL.THE WHEELS MAKE A POPPING SOUND WHEN YOU MAKE SHARP TURNS
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE REVERSING THE VEHICLE, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER REGARDING A BALL JOINT FAILURE AND RECALL. THE CONTACT TOOK THE VEHICLE TO LANGDALE FORD (215 W MAGNOLIA ST, VALDOSTA, GA 31601, (229) 394-4334) AND WAS INFORMED THAT THE REAR SUSPENSION BALL JOINT NEEDED TO BE REPLACED. THE CONTACT RECEIVED A SECOND LETTER FROM THE MANUFACTURER WHICH STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION BALL JOINT WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 20V675000 (SUSPENSION) BY THE PREVIOUS OWNER HOWEVER, THE RECALL REPAIR FAILED TO FIX THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
MY EXPLORER HAS BEEN PARKED FOR A FEW DAYS, AFTER OPENING THE PASSENGER SIDE, I NOTICED THAT THERE WAS A LARGE PUDDLE OF WATER SITTING THERE ON THE FLOOR LINEAR AND ON THE FLOORING ITSELF. I CHECKED THE MOON ROOF, IT WAS CLOSED, NO VISIBLE WATER SO THAT IS NOT POSSIBLE. I CHECKED THE SIDE DOOR AND SEALS, NO ISSUES. I NOTICED THAT WATER WAS FROM THE TOP PART OF THE PASSENGER SIDE INNER FOOTING AREA COMING DOWN SO I CHECKED THE WINDSHIELD AREA. AND AS ASSUMED, WATER WAS CREEPING IN FROM THE WINDSHIELD AREA DUE TO BAD CAULKING JOB/DEFECTIVE ENGINEERING CAUSING WATER (RAIN/SNOW, ETC) TO CREEP IN AND SOIL THE ELECTRICAL AREA AND THE FLOORING.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V675000 (SUSPENSION). THE VEHICLE WAS TAKEN DELACY FORD (3061 TRANSIT RD, ELMA, NY 14059, (716) 668-1200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOE LINK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE RECALL WAS SENT IN ERROR AND THE VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 153,488.
WATER IS LEAKING THROUGH THE TOP OF VEHICLE. THIS IS CAUSING ELECTRICAL ISSUES AND SHORTS. AM AFRAID CAR IS PUTTING ME IN A DANGEROUS SITUATION
WATER LEAKING IN THROUGH 3RD ROW DRIVER SIDE SEATBELT, LEAKS DOWN TO POWERFOLD ELECTRICAL WIRING, AND ACCUMULATES UNDER SEAT/CARPET AND INTO SPARE TIRE WELL. THE WATER COMING INTO CONTACT WITH THE ELECTRICAL WIRING CAN CAUSE GREAT HARM TO NY CHILDREN WHO SIT BACK THERE. THE WATER ON CARPET CAUSES MOLD AND MILDEW WHICH IS A HAZARD TO OUT HEALTH. THE WATER IN SPARE TIRE WELL CAN CAUSE RUST AND SUBSEQUENT EXHAUST FUMES TO ENTER INTO CABIN.
POWER ASSIST FAILED, FORD REPAIRED BUT CHARGED ME $2,100. TOLD NOT COVERED UNDER RECALL FOR SAME PROBLEM
I RECIEVED A LETTER STATING THAT MY VEHICLE WAS IN RECALL FOR THE REAR TOE LINK SUSPENSION. THE DESCRIPTION OF THIS RECALL IS HAPPENING TO MY VEHICLE BUT IT'S NOT THE REAR IT'S THE FRONT THAT'S DESCRIBING ALL THE SYMPTOMS. WHAT ARE MY OPTIONS?
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 40 MPH, MAKING A SLIGHT TURN IN THE ROADWAY SHE LOST CONTROL OF THE VEHICLE AS THE STEERING WHEEL FAILED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WENT INTO A SLIGHT DITCH STOPPING IN A DRIVEWAY ON THE OPPOSITE SIDE OF THE ROAD. THE CONTACT'S WIFE WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED LOCAL DEALER VICTORY LANE FORD, INC. (903 OLD RTE 66 N, LITCHFIELD, IL 62056) WHO INFORMED HIM THAT THE RACK AND PINON NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER. WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
LIGHTS AND PASSENGER DOOR AJAR STAY ON. LIGHTS DON'T TURN OFF WHEN BACKING UP OR UNTIL DRIVING FORWARD AT A CERTAIN SPEED. LOCKS UNLOCK BY THEMSELVES. LIGHTS WILL RANDOMLY TURN ON WHEN NO ONE IS BY THE CAR. HAVE 3 LITTLE KIDS NEED A CAR THAT SHOULD BE RELIABLE TO LOCK THE DOOR TO S AND STAY LOCKED OR TO SAFELY BACK UP WITH VISIBILITY BUT CAN'T BC THE LIGHTS STAY ON
MY 2013 FORD EXPLORER EXPERIENCE AND WAS DIAGNOSED BY A FORD DEALER AS HAVING THE IDENTICAL PROBLEM AS LIKE VEHICLES COVERED BY NHTSA CAMPAIGN NHTSA 14V286000. THE VEHICLE LOSES POWER STEERING AND A STEERING ASSIST FAILURE WARNING OCCURS WHILE MOVING. MY VEHICLE IS NOT WITHIN THE SAME MFG DATE RANGE AS THE VEHICLES COVER IN THE RECALL, HOWEVER IS THE SAME MAKE AND MODEL, AND THE SAME PART IS DEFECTIVE.
I MOTHER OF 3 (15, 13 & 11) & WIFE GOT INTO A MAJOR CAR ACCIDENT ON NOVEMBER 17TH, 2020 AT ABOUT 8:10AM DRIVING SOUTH ON THE WHITESTONE EXPRESSWAY SOUTH A HIGHLY TRAFFICKED HIGHWAY WITH 4 DRIVING LANES. POLICE REPORT NO. 2020-109-2709. I EXPLAINED TO ALL INSTANCES INCLUDING POLICE, PARAMEDICS, TOW COMPANY, CAR INSURANCE, FORD AUTO DEALER, REPAIRING SHOP, ETC. THAT MY CAR SIMPLY FAILED ME. I SUDDENLY LOST 100% CONTROL OF THE DIRECTION OF THE CAR AND I WAS FORCED INTO INVADING ALL THE LANES TO MY LEFT AS I WAS DRIVING ON THE FAR-RIGHT SIDE. I AM AN EXPERIENCED DRIVER FOR OVER 30 YEARS I WAS TOTALLY AWARE AND FOCUSED ON REGAINING CONTROL OF THE VEHICLE, BUT IT WAS SIMPLY NOT POSSIBLE, THE CAR SPUN OUT AND I GOT EVENTUALLY HIT ON THE BACK REALLY STRONG. THE FORD MOTOR COMPANY HAS ISSUED SEVERAL RECALLS RELATED TO THE MECHANICAL FAILURE OF THE REAR TOE LINKS THAT INCREASE THE RISK OF A CRASH. THIS REPAIR WAS PERFORMED TO MY CAR AN EXPLORER BY THE STAMFORD FORD LINCOLN SFL ON AUGUST 11TH, 2020 BUT THE MOST RECENT RECALL I FOUND OUT JUST YESTERDAY NOV 23RD THAT WAS ISSUED ON OCTOBER 30TH, 2020 (NO COMMUNICATION WAS SENT TO ME BY EITHER THE AGENCY OR THE FORD MOTOR CORPORATION). IT IS MY CIVIL DUTY TO COMMUNICATE THIS TO THE COMMUNITY TO AVOID THIS FROM HAPPENING TO OTHERS, ANYONE THAT OWNS A FORD EXPLORER 2013-2017 COULD DIE AT ANY TIME FOR THIS ONGOING UNRESOLVED ISSUE BY FORD. EVERY FAMILY DESERVES TO DRIVE A SAFE CAR. PRESENTLY, I AM RUNNING THE RISK THAT MY CAR GETS TOTALED BY T
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 4O MPH THE VEHICLE VIBRATED AND THEN THE ENGINE SHUT OFF. THE CONTACT COASTED TO THE LANE CLOSEST TO THE SIDE OF THE ROAD AND STOPPED AND RESTARTED THE VEHICLE. THE CONTACT THEN WAS ABLE TO PROCEED BACK TO HIS HOME. THE CONTACT CALLED THE DEALER KOONS FORD OF ANNAPOLIS 2540 RIVA ROAD, ANNAPOLIS, MD 21401 (410) 224-2100 AND THEY RAN A DIAGNOSTIC TEST AFTER THE VEHICLE WAS BOUGHT IN BUT COULD NOT GET A CODE OR DUPLICATE THE ISSUE. THE ISSUE OCCURRED TWICE AND THE VEHICLE WAS AT THE DEALER UNREPAIRED. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 67,000.
FOUR 2013 FORD EXPLORER RAN HOT WHILE I WAS OPERATING THE VEHICLE. WE THOUGHT IT WAS LOW ON ANTIFREEZE SO WE ADDED SOME. OUT OF PRECAUTION, WE BEGAN MONITORING THE ANTIFREEZE LEVEL AND NOTICE THAT THE LEVEL WOULD DROP, OVER A COUPLE OF WEEKS, ENOUGH WHICH REQUIRED US TO HAVE TO ADD MORE ANTIFREEZE. MY WIFE CALLED FORD'S SERVICE DEPARTMENT TO SCHEDULE AN APPOINTMENT TO DETERMINE/CONFIRM THE PROBLEM. WE WERE TOLD THAT IT SOUNDS LIKE THE WATER PUMP WAS MAY BE DEFECTIVE. ON OUR WAY TO THE APPOINTMENT, THE VEHICLE SHUT DOWN AND HAD TO BE TOWED THE REST OF THE WAY. UPON INSPECTION, WE WERE TOLD THAT ANTIFREEZE HAD LEAKED INTO THE ENGINE, AND FURTHER, THE ENGINE WAS DAMAGED BECAUSE OF A BROKEN TIMING CHAIN.
MY FORD EXPLORER STEERING FAULT WARNINGS CAME ON AND HAD TO TOW IT TO A LOCAL FORD DEALERSHIP. NOW I HAVE TO PAY 2800.00 TO FIX IT, SAW A RECALL ON THIS PROBLEM ON THIS VEHICLE BUT DEALERSHIP IS SAYING THAT NO RECALLS ARE ON MY VEHICLE. SO MANY FORD EXPLORERS HAVING THE SAME ISSUE, AFTER PAYING SO MUCH FOR VEHICLE AND NOW HAVING TO PAY OUT OF POCKET TO FIX IT.
FREQUENT FUME SMELLS COMING FROM THE EXHAUST. I DRIVE WITH MY BABIES AGES 3 AND 4. I'M AFRAID THIS WILL HAVE AN EFFECT ON THEIR HEALTH AS WELL AS MINE. SOMETIMES WE GET HEADACHES AND I FEEL IT'S FROM BEING IN THIS VEHICLE. ELECTRIC PROBLEMS WITH THE SUNROOF. NOT WORKING AND UNABLE TO CLOSE.
WHEN SHIFTING TO REVERSE FROM PARK WHILE STATIONARY, THE BACK-UP CAMERA DOES NOT ALWAYS ACTIVATE/COME ON SCREEN. WHEN SUCH INSTANCES OCCUR, AFTER REPEATED RE-SHIFTS, A MESSAGE DISPLAYS TO TAKE THE VEHICLE TO THE DEALERSHIP. I CONSIDER THIS TO BE A SAFETY ISSUE.
MY EXPLORER WAS EXPERIENCING THE EXACT SYMPTOMS AND DIAGNOSIS AS IN THE RECALL 14S06 AT LOW SPEEDS THE ELECTRONIC POWER STEERING WOULD FAULT CAUSING IT TO BE MORE DIFFICULT TO STEER IN SHORT BURST IT WOULD COME AND GO AS WELL AS MAKING A WHINING SOUND. I TOOK THE VEHICLE TO THE DEALERSHIP AND THE ROOT OF THE PROBLEM ENDED UP BEING THE STEERING GEAR/RACK AND PINION IT COST ME ROUGHLY 2,000 TO HAVE IT REPLACED WHEN I QUESTIONED THEM ABOUT THIS RECALL THEY SAID MY VEHICLE DID NOT FALL UNDER RECALL 14S06 BUT MY VEHICLE HAD THE EXACT SYMPTOMS OF SAID RECALL. THIS IS EXTREMELY DANGEROUS AND CAN CAUSE A CRASH WITH INEXPERIENCED DRIVERS. ESPECIALLY WITH KIDS IN THE CAR. THE VEHICLE HAS BEEN REPAIRED AT MY EXPENSE WITH NO HELP FROM THE DEALERSHIP AS FAR AS PARTS AND LABOR COST
MY BACKUP CAMERA WILL JUST GO BLACK SCREEN FOR NO REASON AT TIMES WHEN I AM TRYING TO BACK UP. IT DOESN'T HAPPEN ALL THE TIME BUT OFTEN.
I WAS ON THE STREET TURNING LEFT AND I LEFT MY VEHICLE SLOW THE SPEED AND THE WHEE GOT REALLY HARD. I WAS ABOUT TO BE IN A CAR ACCIDENT. I WAS NOT ABLE TO DRIVE IT HOME ANYMORE. THE VEHICLE WILL NOT GO ANYMORE.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ORR FORD STONEWALL (251 US-171, STONEWALL, LA 71078, (318) 925-3333) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. INVALID VIN.
MY CAR STARTED MAKING A POPPING NOTICE EVERY TIME I TURNED MY WHEEL WHILE DRIVING. I WAS TOLD IT WAS THE RACK N PINION AND ALSO SUSPENSION ON MY FORD.
MY VEHICLES POWER STEERING STOPPED WORKING ABRUPTLY. THE SCREEN READS POWER ASSIST FAULT. I CAN'T TURN THE WHEEL WHATSOEVER. I CALLED MY LOCAL FORD DEALERSHIP AND WAS TOLD IT WOULD COST OVER 2K TO REPAIR. AFTER FURTHER RESEARCH IT IS NOTED THAT THIS IS A COMMON OCCURRENCE WITH THE EXPLORERS.
VEHICLE STEERING SUDDENLY STOPPED WORKING WHILE IN MOTION NEARLY CAUSING A HEAD ON COLLISION. VEHICLE IS 2 MONTHS OUTSIDE BUILD DATE OF PREVIOUS RECALL FOR STEERING FAILURES. VEHICLE STEERING ALMOST IMPOSSIBLE TO TURN WHEELS IN ANY DIRECTION
LEAKS FROM POOR QUALITY WELDS ABOVE REAR TAILGATE. CREATES MOLD IN CARPET ABS SPARE TIRE INSULATION. KNOWN PROBLEM ON VEHICLE. ADDITION LEAKS IN SUNROOF DUE TO POOR DRAINAGE CAUSING MOTOR TO FAIL. PAINT BUBBLE FAIL ON HOOD (KNOWN ISSUE ON EXPLORERS AND EXPEDITIONS)
WHEN STARTING CAR THE STEERING WILL LOCK UP MAKING IT HARD TO TURN STEERING WHEEL: THE FEAR THIS WOULD HAPPEN WHILE DRIVING, USUALLY I CAN TURN OFF ENGINE AND RESTART CAR. TODAY HAPPENED TWICE.
MY WIFE WAS DRIVING THE VEHICLE AND IT QUIT RUNNING WITHOUT ANY WARNING . SHE WAS ON CITY STREET. SHE PULL OVER AND LEFT IT SIT. WE WHEN BACK AND RE-STARTED IT WITH NO PROBLEM AND DROVE IT HOME. IT HAS DONE THIS A SECOND TIME A COUPLE DAYS LATER,SHE SAID IT CHUGGED AND QUIT. IT SET FOR ABOUT 15 MINS. BEFORE I RE-STARTED IT WITH NO PROBLEMS. THE WRENCH LIGTH COMES ON BUT NO CODES ARE SHOWING.
THE CEILING AROUND THE SUNROOF ON MY 2013 FORD EXPLORER STARTED DRIPPING WATER DURING A RAIN. THE NEXT MORNING I HAD OVER AN INCH OF STANDING WATER IN MY CAR. IT HAD DRIPPED ALL OVER THE FRONT CENTER OF THE SUV. NOW MY FLOORBOARDS ARE GOING TO BE MOLDY AND MUSTY DUE TO FORD'S POOR SUNROOF DESIGN. ALLOWING ONLY A FEW SMALL HOLES FOR WATER TO DRAIN OUT OF THE SUN ROOF AREA IS IGNORANT. AFTER THESE HOLES GETS CLOGGED THE ENTIRE THING IT GETS FILLED WITH WATER AND SHORTS OUT THE MOTORS.
EXPLORER VEERED OFF THE EDGE OF THE ROAD WHILE IN MOTION ON US ROUTE 322 AND COULD NOT BE STEERED BACK ONTO THE ROAD. IT WAS REPAIRED AT CORNELL AUTO BODY. CHIP CORNELL NOTICED A SUSPICIOUS BREAK AND A CRACK IN THE LOWER CONTROL ARM AS DID MY BROTHER, TOM GREEN, WHO IS A RETIRED WELDER AT JOY MANUFACTURING WITH (42) YRS. EXERIENCE. TOM TOOK THE LOWER CONTROL ARM TO GRIFFIN-PHILLIS FORD, 2582 PA-257 SENECA, PA 16346 FOR THEM TO SHOW IT TO A FORD REPRESENTATIVE.
ALL TERRAIN MANAGEMENT SYSTEM CONTINUOUSLY FAULTS EVEN AFTER BEING IT REPAIRED IN 2016, IT WAS OKAY FOR 2 YEARS STARTED AGAIN FAULTING EVERY NOW AND THEN IN 2019. THIS YEAR THE ALL TERRAIN MANAGEMENT SYSTEM STOPPED WORK COMPLETELY IN MARCH. AT FIRST THE VEHICLE HAD TO BE IN MOTION FOR IT TO FAULT BUT NOW IT HAPPENS RIGHT AFTER STARTING THE SUV. THIS IS AN EXTREME SAFETY ISSUE AS IT SEEMS TO LOOSE GRIP OF THE ROAD NO MATTER THE WEATHER.
UPON STARTING MY CAR AN ALARM CAME ON AND SAID MY ELECTRIC POWER STEERING HAS FAILED AND I COULD NOT TURN THE WHEEL. SO I SHUT THE CAR OFF THEN RESTARTED IT AND THE ALARM WENT AWAY. TWO DAYS LATER THIS HAPPENED WHILE I WAS BACKING OUT OF THE GARAGE I DID THE SAME THING , SHUT OFF AND RESTARTED THE CAR.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE STEERING FAILED. THE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS AND SEVERAL OTHER UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO DUNCAN SUZUKI (1001 E MAIN ST, PULASKI, VA 24301) AND WAS DIAGNOSED THAT THE STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE VIN WAS NOT PART OF A RECALL AND WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
WHILE STATIONARY OR AT SLOW SPEEDS, WHEN TURNING THE STEERING WHEEL NEAR THE MAX, THE RIGHT FRONT STRUT MOUNT GIVES A CLANGING SOUND. THIS IS DUE TO A LOOSE STRUT MOUNT THAT COULD BE DANGEROUS. THIS OCCURS ON CITY ROADS WHERE SPEEDS ARE LOW ENOUGH TO ALONG NEAR MAXIMUM TURNING RADIUS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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