Filed Jul 13, 201126,715 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Risk. NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Engine and Engine Cooling › Engine › Diesel07V553000
Filed Dec 5, 20071,176,000 vehiclesFord Motor Company
Defect. ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.
Risk. IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.
Remedy. DEALERS WILL INSPECT THE SENSOR AND REPLACE IT WITH AN IMPROVED CAMSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 29, 2007. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Filed Mar 6, 2007155,584 vehiclesFord Motor Company
Defect. ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Risk. OVERHEATING COULD RESULT IN SMOKE, BURN, OR AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017, 05V388, AND 06V286)
Filed Jul 7, 200483,687 vehiclesFord Motor Company
Defect. ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 6.0L DIESEL ENGINES, THE ENGINE GROUND STUD THAT ATTACHES THE NEGATIVE BATTERY TERMINAL EYELET TO THE ENGINE BLOCK MAY BE LOOSE.
Risk. IF THE GROUND WIRE IS LOOSE, ELECTRICAL CURRENT MAY FLOW TO THE RADIO SUPPRESSION STRAP CAUSING IT TO HEAT AND POTENTIALLY MELT OR IGNITE ADJACENT COMPONENTS WHICH COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE ENGINE GROUND STUD AND THE RADIO SUPPRESSION STRAP AND ADJACENT COMPONENTS WILL BE INSPECTED FOR DAMAGE AND REPLACED, IF NECESSARY. THE RECALL BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Tires
Filed Jan 2, 2023NC
My wife, two young daughters, and I were traveling out of town for the New Year. As we were traveling southbound on I-85 between Greensboro, North Carolina and Thomasville, North Carolina, I started to notice that the vehicle was starting to vibrate. Over the course of the next +\- 10 miles the vibration became much worse and eventually forced me to get off of the highway. I exited the highway at exit 103 on I-85 southbound (NC-109) and was able to get the vehicle to a National Tire and Battery Shop located at 2 Cloniger Dr, Thomasville, NC 27360. Upon inspection, they noticed a large bulge in the driver side rear tire and told me that they thought that I might have broken a belt inside of the tire. They were able to get it off and put on the full size spare, thus allowing us to get to our destination. I strongly believe that had I not exited the highway when I did, there was a high likelyhood that the tire could have blown thus causing us to crash. With that said, this failure put my entire family at risk. The problem has not been reproduced or confirmed by a dealer or independent service center. The tire has only been inspected by the National Tire and Battery that took it off and replaced it with the full size spare. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem started they day of the incident as we were traveling southbound on I-85 between Greensboro, North Carolina and Thomasville, North Carolina. Tire Size - LT
Suspension
Filed Oct 8, 2021110,000 milesCA
The contact owns a 2003 Ford Excursion. The contact stated while driving at various speeds, the suspension made an abnormal popping sound. There was no warning light illuminated. The contact stated that an air bubble had formed on the front passenger’s side tire which he linked to the suspension failure. The tire was not replaced. The contact also stated that after he replaced the radio inside the vehicle, the radio had become defective after the second day of installation. The contact stated that an abnormal buzzing sound was coming from the speakers. Upon investigation, he linked the failure to NHTSA Campaign Number: 04V327000 (Electrical System). Additionally, the contact also mentioned that the vehicle would stall while at a complete stop without warning. The contact had a friend inspect the vehicle and he informed him that the camshaft needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 07V553000 (Engine and Engine Cooling). A dealer was notified of the failure and informed the contact that the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000.
Steering
Filed May 26, 2020189,000 milesTN
THE VEHICLE HAS A STEERING ISSUE. IT WILL PULL TO THE RIGHT MOSTLY BUT OCCASIONALLY TO THE LEFT. SO YOU SPEND THE ENTIRE DRIVE CORRECTING THE WHEEL TO TRY TO KEEP THE VEHICLE IN THE ROAD. TOWING IS IMPOSSIBLE WITH THIS ISSUE BECAUSE IT CAUSES THE TRAILER TO GO IN TO A SNAKING MOTION BECAUSE OF THE CONSTANT STEERING CORRECTION. THIS OCCURS WHEN EVER THE CAR IS IN MOTION. *TR
Service BrakesCrash
Filed Jan 10, 2020160,000 milesKY
PAVEMENT WAS WET...CIT WAS DARK ....A CAR SUDDENLY STOPPED IN THE ROADWAY..MY ANTI LOCK BRAKES LOCKED UP CAUSING ME TO SKID INTO THE CAR IN FRONT OF ME..CAUSING REAR DAMAGE TO IT...MY AIRBAG ALSO DID NOT DEPLOY..WAS GOING ABOUT 25MPH..BUT SEEMED TO INCREASE IN SPEED SKIDDING ON THE PAVEMENT IT CAUSED ME TO LOSE MY SAFE DRIVING DISCOUNT ON MY ISTATE FARM INSURANCE...HAD TO PAY A HIGHER PREMIUM FOR 3YRS BECAUSE OF IT..I HAVE RECENTLY GOTTEN MY SAFE DRIVER DISCOUNT BACK CAN GET STATEFARM DOCUMENTATION LATER IF NEEDED
Engine
Filed Jan 8, 2019200,106 milesTN
TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN INJECTOR FAILURE. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,106. *TR
Engine
Filed Nov 7, 2018123,000 milesFL
TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO APPROXIMATELY 75-80 MPH. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Steering
Filed May 17, 2018235,000 milesMO
TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE REVERSING THE VEHICLE, THE STEERING WHEEL FAILED TO OPERATE. THE CONTACT NOTICED THAT THE STEERING WHEEL BOLTS WERE FRACTURED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 235,000.
Engine
Filed Nov 14, 201740,000 milesVA
FAULTY EXHAUST MANIFOLD BOLTS BREAK OFF AND CAUSE EXCESSIVE NOISE, EXHAUST ENTERS THE DRIVERS CABIN, VEHICLE WILL NOT PASS EMISSIONS INSPECTION AND IS EXPENSIVE TO REPAIR. I HAVE 4 FORD VEHICLES WITH THIS PROBLEM. FIRST INCIDENT WAS AT AROUND 50,000 MILES AND 48 MONTHS AFTER PURCHASE. FORD REFUSED TO MAKE REPAIRS UNDER ANY PORTION OF THE FACTORY WARRANTY. THEY CLAIM LIFETIME EMISSIONS WARRANTY DOESN'T COVER IT, NOR THE 100,000 POWERTRAIN WARRANTY. I HAVE SPENT OVER $8000.00 MAKING REPAIRS TO THESE EXHAUST MANIFOLDS. TRITON V-10 GAS ENGINE.
Power Train
Filed Jul 14, 201717,000 milesPA
THE 6.8 AND 5.4 ENGINES HAVE BEEN FAILING DUE TO DEFECTIVE VALVE TRAIN CAM FOLLOWERS. I AM HAVING THE 3RD ENGINE INSTALLED IN MY EXCURSION. THE CAM FOLLOWERS ARE FAILING AND SPITTING THEM OUT CAUSING CATSTROPIC ENGINE FAILURE. I HAVE BEEN IN CONTACT WITH ANTHONY BARIANA WHO WORKS FOR HOLMAN DISTRIBUTION IN NEW JERSEY @ 1-800-521-1223 EXT 305 AND HE CONFIRMED THAT THE 6.8 AND 5.4 ENGINES HAVE HAD THE SAME PROBLEM AS MY TRUCK AT AN ABNORMALLY HIGH RATE. MT TRUCK IS CURRENTLY AT MATTHEWS PAOLI FORD 610-644-4700 AND THE GENERAL MANAGER BRYAN LIPPINCOTT TOLD ME THAT THEY HAVE REPLACED 6 STATE FARM TRUCK ENGINES IN 2.00 MONTHS 6.8 LITER SAME AS MINE IDENTICAL PROBLEM. FORD HAS DONE NOTHING FROM WHAT I SEE DOING SOME RESEARCH BUT THIS IS AN ONGOING PROBLEM AND FORD HAS DONE NOTHING TO ADDRESS THE PROBLEM AND MADE NO ATTEMPT TO FIND THE ROOT CAUSE AND HAVE A FIX SO THIS WILL STOP COSTING CONSUMERS THOUSANDS OF DOLLARS. I WAS DRIVING ON MY STREET AND WITHOUT WARNING THE ENGINE STARTED TO SHAKE SO I SHUT IT OFF AND HAD IT TOWED TO THE DEALER MATTHEWS FORD LOCATED IN PAOLI PA.
Electronic Stability Control (esc)Crash1 injured
Filed May 13, 2017CA
TAMARA RECALL WHILE DRIVING OR STOPPED THE CARS POWER DOES 100% SHUT OFF. NO CODES OR WARNING LIGHTS. IN DEC/2016 DRIVING ON A ON A EAST ON CHARLESTON BLVD IN NV, AFTER PULLING OUT OF CIT BANK PARKING LOT GOING ABOUT 45 MPH THE LIGHT TURNED RED AND WHEN I WENT TO BREAK THE PEDAL WAS HARD AND THAT'S WHEN I SAW NO POWER. BY THEN IT WAS TOO LATE AND WE WERE GOING TO CRASH. I HAD NO POWER STEERING OR ABS AND I HIT THE CAR. IT CAUSED 12000 OF DAMAGE TO THE CAR IN FRONT OF ME. NO AIRBAGS DEPLOYED. ONLY BUMPER AND FOG LIGHT DAMAGE TO MY TRUCK THANKFULLY. AFTER THAT THE PROBLEM DIDN'T RE ACCUR UNTIL 2/2017 AND LEFT ME STRANDED OVER NIGHT ON THE ROAD AND NOW LAST NIGHT 5/13/2017 THE CAR WAS OFF NO KEYS IN THE IGNITION AND I SAW SMOKE THAT CAME FROM WHERE THE BATTERY SITS NOT SURE WHAT THAT WAS BUT ODD IT WAS. IT HAS NO RHYTHMIC PATTERN, I HAVE REPLACED THE BATTERY FUSES RELAY AND FUEL PUMP, ALSO CHECKED CAM SHAFT AND CRANK SENSOR. IT HAS SPARK GAS AIR AND COMPRESSION. IT'S A VERY LARGE AND HEAVY DEATH TRAP WHEN IT'S NOT WORKING PROPERLY OTHER WISE I LOVE MY TRUCK AND IT NEED TO BE FIXED
Electrical System
Filed Apr 28, 2017UT
THE INTER LIGHTS STAY ON ANYWHERE FROM 30 MINUTES TO AN HOUR AFTER YOU TURN TRUCK OFF, THE LOW RANGE 4X4 WILL NOT DISENGAGE UNTIL YOU BACK UP FOR ABOUT 1/2 MILE ELECTRICAL SYSTEM KEEPS TURNING THE TRUCK OFF SHOWS BATTERY LIGHT THEN GLOW PLUG LIGHT SHUTS ENGINE OFF AND HAVE TO JUMP THE TRUCK THEN IT RUNS FOR 45 MINUTES AND JUMP IT AGAIN
Power Train
Filed Jan 23, 2017TN
THE OVERDRIVE LIGHT COME ON AND OFF AND MY TRUCK LOSES POWER AND IF YOU AT A STOP LIGHT THE TRUCK WILL CUT OFF. WHEN I TAKE TO THE SHOP THEY THAT THE TRANSMISSION IS GOING BAD BUT IT MAY BE ABLE TO BE ON A RECALL.
Electrical SystemFire
Filed Jul 31, 2015140,000 milesCA
TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE GEAR SHIFT LEVER SPARKED A FIRE AND THE WIRING OF THE SHIFTER BEGAN TO MELT. THE VEHICLE WAS ENGULFED IN SMOKE SHORTLY AFTER THE FAILURE. THE CONTACT IMMEDIATELY SHUT OFF THE VEHICLE AND DISCONNECTED THE BATTERY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE WIRING INSULATION OF THE LEVER HAD WORN AND CAUSED THE FAILURE. AS A RESULT, THE GEAR SHIFT ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. IN ADDITION, THE CONTACT STATED THAT THE SILVER CIRCUIT BOX INSIDE OF THE FUSE BOX MELTED AND CAUGHT ON FIRE. WHEN THE FAILURE OCCURRED, ALL THE GAUGES ON THE INSTRUMENT PANEL AND THE ALTERNATOR FAILED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUSE BOX WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED HIM THAT THE FUSE BOX WAS DISCONTINUED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SHORTLY AFTER. IN ORDER TO REMEDY THE FAILURE, A MODIFICATION HAD TO BE MADE TO BYPASS THE MELTING CURRENT BY PLACING AN EXTERNAL WIRE AND CIRCUIT BREAKER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000.
Electrical SystemFire
Filed Jul 27, 2015150,000 milesCA
AT TOP OF A HILL I STOPPED COMPLETELY AND SHIFTED TO LOW GEAR, THE WIRES IN GEAR SHIFT KNOB SPARKED LOUDLY AND BEGAN BURNING. STOPPED CAR IMMEDIATELY, OPENED HOOD AND DISCONNECTED BATTERY. OVERDRIVE INDICATOR LIGHT HARNESS IS A SHODDY DESIGN. WIRE INSULATION WEARS THROUGH WHILE RUBBING WITH GEAR SHIFTER SELECTION. THERE IS NO ARMORING OR OTHER COVERING FOR THE THIN FLIMSY HARNESS WIRES.
Electrical SystemFire
Filed Jul 27, 2015145,000 milesCA
AT NIGHT, IN FOG, IN DRIVEWAY, I TURNED ON HIGH BEAMS, DEFROSTERS, WIPERS AND LOWERED DRIVER WINDOW. A MAJOR SILVER ELECTRICAL CIRCUIT IN THE FUSE BREAKER BOX OVERHEATED MELTED AND POPPED. FORD'S INCOMPETENT ELECTRICAL ENGINEER'S DESIGN CAUSES CIRCUIT BOARD SILVER CIRCUITRY IN FUSE BOX TO MELT, WHILE NO CIRCUIT BREAKERS MELT/WORK. THE CIRCUIT THAT MELTED ALSO CAUSES VEHICLE TO LOSE USE OF INDICATORS AND GAUGES IN THE DASH GAUGE PANEL, THE ALTERNATOR ALSO FAILS TO WORK AND VEHICLE DIES WITHIN A DAY, WITH NO WARNING, WHILE DRIVING, DUE TO TOTALLY DEAD BATTERY. FORD HAS AT LEAST THREE DIFFERENT VERSIONS OF FUSE BOXES FOR THE 2003 EXCURSION XLT 5.4L. FORD HAS NO REPLACEMENT FUSE BOXES TO SELL. PROBLEM IS SO COMMON ON THE INTERNET, I LUCKILY LOCATED THE LAST USED FUSE BOX IN THE COUNTRY, 1000 MILES AWAY FROM CA. FORD'S ONLY SOLUTION WAS A NEW FUSE BOX FOR A NEWER F150 COSTING $750 AND REQUIRING HUNDREDS OF MORE DOLLARS TO MODIFY IT FOR AN F250/F350/EXCURSION. THE MELTING FUSE BOX HAPPENED TWICE IN ONE YEAR AT $500 PER FAILURE. TECHNICIAN HAD TO PUT IN AN EXTERNAL BYPASS WIRE WITH ITS OWN EXTERNAL CIRCUIT BREAKER. NO MORE MELTDOWNS IN 2.5 YEARS. INCOMPETENT FORD ELECTRICAL ENGINEERS.
Tires › Tread/Belt
Filed Apr 20, 201598,000 milesIN
TL* THE CONTACT OWNS A 2003 FORD EXCURSION EQUIPPED WITH B.F. GOODRICH RUGGED TERRAIN (NA), TIRE LINE: LT26575R16 LOAD RANGER E (NA) TIRES. THE CONTACT STATED THAT THE TREAD SEPARATED ON THE REAR PASSENGER SIDE TIRE. THE TIRE WAS NOT REPLACED. THE TIRE FAILURE MILEAGE WAS 24,000 AND THE VEHICLE FAILURE MILEAGE WAS 98,000.
Engine
Filed Jun 23, 20141,000 milesOH
THE 2003 FORD EXCURSION 6.0 LITER DIESEL, FIRST BROKE DOWN WHILE DRIVING HOME FROM THE DEALER WHO WAS WORKING ON RECALL ITEMS. THE VEHICLE STALLED WHILE DRIVING LESS THAN 2 MILES FROM THE DEALER (DEALER NOW OUT OF BUSINESS). AFTER A WHILE THE VEHICLE BEGAN LOSING POWER, BUT NOT STALLING WHILE DRIVING, ESPECIALLY UP HILLS. AFTER MANY ATTEMPTS TO CLEAN PARTS, EGR VALVE ETC, IT WAS STATED THAT THE INJECTORS WERE BAD. ALL INJECTORS REPLACED. FRONT MAIN LEAF SPRING BROKE ON THE VEHICLE, AND HAD TO BE REPLACED - THE SPRING WAS NO LONGER AVAILABLE, -THE REPAIR FACILITY STATED THAT THIS VEHICLE HAS BEEN HISTORICALLY UNDERSIZED, AND THEY STOPPED MAKING THE ORIGINAL SPRING, BECAUSE TOO MANY WERE BREAKING. WE THEN AGAIN STARTED EXPERIENCING A LOSS OF POWER WHILE DRIVING - AT THIS TIME MY KIDS WERE DRIVING THE CAR, AND THIS WAS PARTICULARLY WORRISOME. MY REPAIR SHOP SENT THE VEHICLE TO A HEAVY TRUCK AND DIESEL REPAIR SHOP, SPECIALIZING IN AMBULANCES. AFTER CHARGING ME $3000 TO FIX MY PROBLEMS (VARIOUS PIECES AN PART RELATED TO THE ENGINE, FUEL SYSTEM, ETC), THE VEHICLE SEEMED TO OPERATE WELL. WHILE UP IN CLEVELAND FOR THANKSGIVING, THE VEHICLE LOST POWER ON THE HIGHWAY - . HAD TO HAVE IT TOWED TO A DEALER, AND RENT A REPLACEMENT DURING OUR VACATION. THE DEALER SAID MORE OF THE FUEL/ENGINE ISSUES AND AFTER CHARGING ME ANOTHER $1500, I WAS ABLE TO DRIVE HOME. LESS THAN ONE MONTH LATER, SAME STALLING ISSUES. THE VEHICLE WOULD SIMPLY STALL, AT LOW SPEED, HIGH SPEED, UNDER LOAD, OR NO LOAD -
Electrical System
Filed Mar 15, 201275,000 milesWV
TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL GAUGES FAILED AND PROVIDED ERRONEOUS READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
Electrical System
Filed Oct 27, 2011183,000 milesMO
TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WOULD ALSO ACCELERATE ABNORMALLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE INJECTION CONTROL PRESSURE SENSOR. THE CONTACT BELIEVED THAT THE 2003 MODEL EXCURSION SHOULD HAVE BEEN RECALLED BECAUSE THE 2004 MODEL WAS RECALLED FOR THE SAME FAILURE (NHTSA CAMPAIGN ID NUMBER: 05V270000: ELECTRICAL SYSTEM:WIRING). THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 183,000 AND THE CURRENT MILEAGE WAS 184,000.
Seat Belts
Filed Sep 23, 2011IN
TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THREE SEAT BELTS WERE FRACTURED, TWO IN THE MIDDLE ROW AND ONE IN THE REAR. THE CONTACT HAD BECOME STUCK IN THE DRIVER SIDE REAR SEAT BELT AND HAD TO CUT THE SEAT IN ORDER TO EXIT. THE OTHER TWO SEAT BELTS ARE INOPERABLE. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER ADVISED THAT EACH SEAT BELT NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE SEAT BELTS. UPDATED 10/12/11 *BF UPDATED 10/24/11
Electrical System
Filed Jul 2, 2011109,000 milesVA
OUR FORD 2003 EXCURSION SPEED CONTROL/CRUISE CONTROL STOPPED WORKING AFTER THE RECALL REPAIR HAS BEEN PERFORMED. THERE IS BRAKE FLUID LEAKING FROM THE MASTER CYLINDER ON THE WIRING HARNESS. FORD STATES THEY WILL NOT REPAIR AGAIN FOR NO CHARGE. MY COMPLAINT IS THAT I BELIEVE THIS SHOULD BE TAKEN CARE OF AT NO CHARGE TO THE CONSUMER. THANK YOU *TR
Electrical SystemFire
Filed Mar 14, 201131,600 milesIL
DRIVER USED CRUISE CONTROL ON TOLLWAY, GOT OFF TOLLWAY FIRE STARTED 1/4 MILE FROM EXIT. FORD EXCURSION V 10 GAS ENGINE, CRUISE CONTROL DEACTIVATION SWITCH FAILURE GOT HOT CAUSING ENGINE FIRE. THE DIESEL ENGINES WERE RECALLED FOR THE SAME REASON. THIS VEHICLE IS A LIMOUSINE/QVM. NHTSA CAMPAIGN # 07V078000 MANUFACTURE CAMPAIGN # 05S28. *TR
Electrical SystemCrash3 injured
Filed Mar 14, 2011204,000 milesMD
WHILE DRIVING ON HWY 210 MY ABS LIGHT CAME ON THEN MY INTERIOR LIGHTS WENT DIM MY HEAD LIGHTS STARTED TO FLICKER THEN THE DASH BOARD WAS LIKE CHRISTMAS EVERYTHING STARTED TO BLINK FUEL LIKE MILES TO EMPTY SEATBELT ECT.. THEN LOSS ALL POWER STEERING WHEEL LOCKED I HAD MY FOUR CHILDREN IN THE CAR WHEN WE FLIPPED IN TO A DITCH AFTER HITTING SOME MAIL BOXES.. WTH I SEE SOME OF THE SAME REPORTS WHY HASN'T FORD FIXED THIS PROBLEM!!! *TR
Vehicle Speed Control
Filed Feb 22, 2011219,000 milesNY
2003 FORD EXCURSION 7.3L DIESEL ENGINE EXPERIENCING ACCELERATOR PEDAL FAILURE PEDAL BECOMES UNRESPONSIVE, ENGINE RETURNS TO IDLE. ALL SYMPTOMS MATCH "ACCELERATOR PEDAL FAILURE" AS DESCRIBED IN FORD FSA#03B03 DEALER SERVICE DEPT STATES ITS NOT UNCOMMON IN THIS VEHICLE BUT FORD WILL NOT DO ANYTHING ABOUT IT. DEALERS QUOTED ME A COST OF OVER $1000.00 TO REPAIR. VIN#[XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical SystemFire
Filed Feb 21, 2011150,000 milesMO
ENGINE FIRE ASSOCIATED WITH ELECTRICAL SHORT IN ENGINE COMPARTMENT WHILE 2003 FORD EXCURSION 6.0 LITER DIESEL WAS PARKED IN THE GARAGE. THE VEHICLE HAD NOT BEEN DRIVEN FOR AT LEAST TEN DAYS. THE RESULTING FIRE DESTROYED THE VEHICLE, GARAGE, CONTENTS AND DAMAGED THE EXTERIOR OF THE HOME. *TR
Fuel System, Diesel
Filed Dec 3, 201074,000 milesFL
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A DIESEL GARAGE SPECIALIST WHO STATED THAT THE FUEL LINES, FILTER AND SUPPLY LINES WERE ALL BLOCKED AND THE FUEL TANK LINER WAS DAMAGED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 74,000.
TiresCrash1 injured
Filed Jul 29, 201012,000 milesNC
TL* THE CONTACT OWNS A 2003 FORD EXCURSION WITH COPPER REPLACEMENT TIRES, MODEL DISCOVERY HT 265/70R/16. WHILE DRIVING AT 65 MPH, THE CASING FRACTURED FROM THE REAR PASSENGER SIDE TIRE. THE TIRE WAS REPLACED. ONE YEAR LATER, THE EXACT SAME FAILURE OCCURRED ON THE DRIVER SIDE TIRE WHERE THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS FLIPPED ONCE, PROCEEDED TO CRASH INTO A TREE AND THEN LANDED UPRIGHT. ONE PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED AND REQUESTED TO FURTHER INSPECT THE TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Electrical System
Filed Jun 15, 2010136,000 milesMI
WE OWN A 2003, DIESEL FORD EXCURSION. LATE ON 6/10 AS WE WERE GOING DOWN A STEEP CURVE THE ENGINE STALLED. WE LOST ALL POWER. IT TOOK ALL MY HUSBAND'S STRENGTH TO KEEP THE TRUCK ON THE ROAD, WITHOUT POWER STEERING. THE BRAKING SYSTEM WAS DIMINISHED. THIS COULD HAVE BEEN A POTENTIAL DISASTER FOR OUR FAMILY, WE HAD 2 CHILDREN IN THE VEHICLE AS WELL. HE MANAGED TO GET US SOMEWHAT OFF TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT START. THIS IS A VERY DANGEROUS, POTENTIALLY LIFE-THREATENING MALFUNCTION OF THE FORD EXCURSION. WE HAD THE VEHICLE TOWED TO THE LOCAL FORD FOR INVESTIGATION AND FOUND OUT THAT THE WIRE HARNESS IS DEFECTIVE AND NEEDS TO BE REPLACED. WE INVESTIGATED THIS PROBLEM AND FOUND OTHER REPORTS WITH SIMILAR DESCRIPTION HAVE BEEN REPORTED. FORD NEEDS TO DO SOMETHING ABOUT THIS DEFECT, IT IS A POTENTIAL ACCIDENT WAITING TO HAPPEN WITHOUT WARNING. THANK GOODNESS THE CIRCUMSTANCES WERE SUCH THAT WE WERE OKAY. WE SHUDDER TO THINK IF THIS HAD HAPPENED WHILE I, THE WIFE AS DRIVING OR ON A BUSY FREEWAY. WE DON'T WANT ANOTHER PERSON TO EXPERIENCE THIS, WHEN THEY DON'T HAVE TO IF THE PROBLEM IS CORRECTED. IT IS AN OBVIOUS PROBLEM. *TR
Seat Belts
Filed Mar 19, 201092,000 milesIN
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THE SEAT BELT SYSTEM WAS NONFUNCTIONAL. THE DEFECTIVE SEAT BELTS CONSIST OF; REAR DRIVER SEAT BELT, CENTER ROW DRIVER SEAT BELT AND MIDDLE SEAT BELT. A PASSENGER IN THE VEHICLE WAS WEARING THE SEAT BELT AND UNEXPECTEDLY THE SEAT BELT WEBBING BECAME EXTREMELY TIGHT AND TANGLED AROUND THE NECK AREA WHICH NEARLY CHOKED THE OCCUPANT. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS 101,000. UPDATED 05/11/10. *LJ
Engine and Engine Cooling
Filed Feb 24, 20106,000 milesVA
2003 FORD EXCURSION WILL SPORADICALLY NOT START. WHEN THIS HAPPENS, IT WILL CRANK BUT WILL NOT FIRE. IT WILL NOT START WITH A JUMP START. TYPICALLY, AFTER SEVERAL TRIES THE BATTERY WILL DRAIN. AT THAT POINT IT WILL START WITH A JUMP START. IT ALSO USUALLY STARTS AFTER IT SITS FOR AT LEAST 1 DAY. THIS SPORADIC INCIDENT HAS BEEN OCCURRING OVER 6 MONTHS. I'VE HAD IT CHECKED 4 TIMES BY A TRUSTED AND CAPABLE AUTO SERVICE CENTER. THEY HAVE RUN COMPREHENSIVE DIAGNOSTICS, REVIEWED EVERY POSSIBLE SOURCE OF THE PROBLEMS, HAVE RESEARCHED EVERY POSSIBLE ISSUE AND HAVE FOUND NOTHING. OTHERWISE THE VEHICLE RUNS WELL - WHEN IT STARTS. THE LATEST INCIDENT WAS TODAY FEB. 24, 2010. THIS HAS OCCURRED AT LEAST 10 TIMES IN 6 MONTHS. *TR
Steering
Filed Feb 17, 201070,000 milesGA
I WAS TURNING MY FORD EXCURSION AND HEARD A LOUD "POP!" MY STEERING WHEEL APPEARED TO "BREAK" AND THE VEHICLE KEPT ROLLING FORWARD. HAD I BEEN ANYWHERE ELSE, LIKE TRAFFIC, I COULD HAVE KILLED SOMEONE OR MYSELF. *TR
Electrical System
Filed Feb 8, 201025,286 milesVA
I HAVE A 2003 FORD EXCURSION V-10. THIS VEHICLE IS EQUIPPED WITH ADJUSTABLE FOOT PEDALS WHICH ROUTINELY STOP WORKING, SOMETIMES IN THE FULLY RETRACTED POSITION. WHEN THIS HAPPENS THE DRIVERS SEAT ALSO DOES NOT WORK, MAKING THE VEHICLE UN-DRIVEABLE FOR MY WIFE WHOSE REACH IS CONSIDERABLY SHORTER THAN MINE. FORDS SOLUTION TO THIS PROBLEM IS TO REPLACE THE SEAT AT AN OUT-OF-POCKET COST STARTING AT ABOUT $800.00, INSTEAD OF TRACING THE BAD WIRE OR FAULTY CONTROL MODULE. INTERNET RESEARCH HAS SHOWN ME THAT THIS PROBLEM IS APPARENTLY PREVALENT IN THE LARGER FORD SUV'S MANUFACTURED FROM 2003-2006. I FEEL THIS DEFECT SHOULD BE CORRECTED IN A FACTORY RECALL AND NOT AT THE EXPENSE OF VEHICLE OWNERS WHEN THE PROBLEM IS CLEARLY FAULTY EXUIPMENT / DESIGN. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Engine and Engine Cooling › Engine › Diesel
Filed Jan 7, 201078,000 milesWI
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON A WET ROAD AND SUDDENLY, EXCESSIVE WHITE SMOKE EXPELLED FROM THE REAR TAIL PIPE EXHAUST SYSTEM. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE ENGINE STALLED AGAIN AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A BROKEN FUEL INJECTOR WHICH ALSO RESULTED IN DAMAGES TO THE ENGINE. THE ESTIMATED REPAIR COST WAS $12,000. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 02/01/10 *BF THE CONSUMER STATED THAT THE VEHICLE RAN ROUGH AND IT LACKED POWER. THE DEALER FOUND THE #1 CYLINDER HAD A BROKEN PISTON. THE CONSUMER STATED THE CHECK ENGINE LIGHT NEVER ILLUMINATED TO WARN HIM THERE WAS PROBLEM. UPDATED 02/02/10.*JB
Electrical System › Alternator/Generator/Regulator
Filed Sep 23, 200990,000 milesCA
TL* THE CONTACT OWNS A 2003 FORD EXCURSION XLT. THE CONTACT STATED WHILE IDLING, THE ALTERNATOR FAILED AND DESTROYED THE GAUGE CLUSTER. AS A CONSEQUENCE NO INFORMATION IS VISIBLE ON THE DISPLAY OF THE INSTRUMENT CONTROL PANEL. THE DEALER WAS CONTACTED, AND A TECHNICIAN CONCLUDED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED AT AN EXPENSE OF $500.00. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 90,000. THE CURRENT MILEAGE WAS UNKNOWN.
Fuel System, Diesel
Filed Jun 19, 200998,000 milesOH
MY 2003 FORD EXCURSION WITH A 6.0L DIESEL HAS BEEN SURGING AND WILL STALL SUDDENLY AND WITHOUT WARNING. IT HAS CAUSED SEVERAL NEAR COLLISIONS. THE DEALER HAD TO REPLACE THE ICP SENSOR. APPARENTLY THIS WAS RECALLED IN 2004 MODELS AND NEWER BUT NOT THE 2003 MODEL. I FEEL THAT I HAVE FALLEN THROUGH THE CRACKS BECAUSE FORD DIDN'T START INSTALLING THE 6.0L IN THE 2003 MODEL UNTIL LATE IN THE MODEL YEARS. SEEMS LIKE THEY FORGOT ABOUT ME AND MY TRUCK HAS THE EXACT SAME DANGEROUS CONDITION AS THE 2004 MODELS. *TR
Tires
Filed May 18, 200920,000 milesFL
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE VEHICLE HAS MICHELIN LTX M/S TIRES, SIZE 265/75/R16. WHEN THE CONTACT PURCHASED THE VEHICLE, HE NOTICED THAT THE TIRES WERE FIRESTONE TIRES. THEY WERE NOT THE CORRECT TIRES HE ORIGINALLY ORDERED. THE CONTACT INFORMED THE DEALER OF THE INCORRECT TIRES AND WAS GIVEN BRAND NEW REPLACEMENT TIRES, WHICH WHERE MICHELIN CLASS C'S. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SWAY FROM SIDE TO SIDE. HE NOTICED THAT THE WALLS ON THE TIRES WERE CRACKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT DUE TO THE THICKNESS OF THE THREADS, THE TIRES WOULD WOBBLE. ONCE THE THREADING BEGAN TO WEAR, THE VEHICLE WOULD STOP WOBBLING. HOWEVER, THE VEHICLE CONTINUED TO SWAY FROM SIDE TO SIDE. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP AND INSPECTED BY A TECHNICIAN, WHO DETERMINED THAT THE FAILURE WAS DUE TO THE INCORRECT GRADE FOR THE WEIGHT OF THE VEHICLE. THE TIRES SHOULD HAVE BEEN A CLASS E (LOAD RANGE 5,250) INSTEAD OF A CLASS C (LOAD RANGE 2,270). THE TIRES WERE REPLACED WITH MICHELIN CLASS E TIRES AT THE COST OF $907.45. THE CONTACT CALLED THE FORD MANUFACTURER AND FILED A REPORT. HE CALLED BACK TO FOLLOW UP WITH THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED AND WAS NOT GIVEN AN EXPLANATION. THE DOT INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 60,000. UPDATED 06/09/09 *BF UPDATED 06/10/09. *JB
Engine and Engine Cooling
Filed Feb 26, 2009146,000 milesMI
SPARK PLUG BLOWN OUT OF 8TH CYLINDER OF V10 FORD TRITON. *TR
Structure
Filed Feb 9, 200960,000 milesIL
2003 FORD LIMITED EXCURSION THE BLACK PAINT IS COMING OFF THE ROOF IN 4 INCH SHEETS TO THE METAL AND RUSTING. THE HOOD IS ALSO STARTING TO CHECK UP AND CHIP BADLY THE FRONT FENDERS ARE MISSING 2 INCH PCS OF PAINT DOWN TO BARE METAL AND RUSTING THE DEALER AND FORD MOTOR CO SAID ITS NOT THERE PROBLEM AND THEY'VE NEVER HEARD OF THIS. *TR
SeatsFire
Filed Dec 30, 2008200,000 milesMD
THE HEAT IN MY DRIVER SEAT STOPPED WORKING. MY HUSBAND TOOK THE SEAT COVER OFF AND NOTICED THAT IT HAD CAUGHT FIRE AND BURNED THE WIRES AND SEAT CUSHION. THIS COULD HAVE BEEN A BIG PROBLEM HAD THE FIRE CONTINUED. MY HUSBAND FIXED THE WIRING AFTER WE WERE TOLD NOTHING COULD BE DONE BECAUSE OF THE VEHICLES AGE. *TR
Engine and Engine Cooling › Engine › Diesel
Filed Dec 29, 200867,000 milesFL
2003 FORD EXCURSION LIMITED WITH 6.0L DIESEL ENGINE. ONLY TWO WEEKS AGO, MY TRUCK BEGAN TO SURGE IN ACCELERATION AT BOTH IDLE AND WHILE CRUISING. IT HAS ALSO BEGUN TO STALL OUT AT BOTH IDLE AND WHILE CRUISING. ALSO THE VEHICLE HAS BEGUN TO HAVE A STRONG SMELL OF DIESEL FUEL WHICH ENTERS THE PASSENGER CABIN AT START UP. MY SERVICE ENGINE LIGHT HAS BEGUN TO LIGHT UP AND I CHECKED THE LIGHT WITH A DIGITAL DIAGNOSTIC CODE READER. THE CODE WAS P2285 (INJECTOR CONTROL PRESSURE SENSOR CIRCUIT LOW). THE SITUATION IS QUITE DANGEROUS. MY WIFE HAD COMPLAINED THAT THE VEHICLE SURGED AHEAD AND SHE ALMOST HIT THE CAR IN FRONT OF HER WHILE STOPPED AT A RED LIGHT. WHEN I DROVE THE VEHICLE, IT ALSO BEGAN TO BUCK AND SURGE IN BOTH FORWARD AND REVERSE. WHILE BACKING OUT OF MY DRIVEWAY, THE VEHICLE ACCELERATED REARWARD AND ONLY BY MY HAVING MY FOOT NEAR THE BRAKE PEDAL, STOPPED IT FROM RACING REARWARD. THE VEHICLE HAS ALSO CUT OFF WHILE AT IDLE AND WHILE DRIVING NOW. AGAIN, A VERY DANGEROUS CONDITION. I HAVE SEEN ON THE FORD TRUCK ENTHUSIAST WEBSITES THAT I AM NOT ALONE. THERE HAVE BEEN MANY COMPLAINTS OF THIS CONDITION AND FAULTY INJECTOR CONTROL PRESSURE SENSORS ESPECIALLY IN THE '03 MODELS BUT EVEN LATER MODELS. I AM JUST OUT OF WARRANTY BY A WEEK, AND FORD SAID THEY COULD DO NOTHING FOR ME. I HAVE SEEN WHAT THE DEALERS HAVE QUOTED OTHERS TO FIX THE PROBLEM UP TO $2000.00 FOR WIDE RANGING SOLUTIONS (REPLACING TURBOS, REPLACING ALL INJECTORS, ETC.) I USE THIS TRUCK TO TRANSPORT MY DISABLED CHI
Vehicle Speed Control
Filed Sep 11, 200857,000 milesMT
CRUISE CONTROL STUCK; DOES NOT RELEASE WITH PRESSURE ON BRAKE PEDAL. THE CRUISE WILL ONLY RELEASE WITH THE CRUISE 'OFF' BUTTON ON THE STEERING WHEEL OR IF BRAKE PEDAL IS PUSHED TO THE FLOOR. THIS IS DANGEROUS AND HAS THE POTENTIAL TO CAUSE A REAR-END COLLISION. PLAN TO TAKE IT TO DEALER NEXT WEEK; HOPEFULLY THIS WILL BE COVERED EVEN THOUGH VEHICLE WARRANTY HAS EXPIRED. I WON'T USE CRUISE UNTIL THEN. *TR
Engine and Engine Cooling › Engine
Filed May 13, 2008110,000 milesTX
WHILE DRIVING ABOUT 25 MPH, THE ENGINE STALLED AND I LOST STEERING CONTROL. LUCKILY NO OTHER CARS WERE APPROACHING BECAUSE I WAS MAKING A LEFT TURN ON TO A BUSY STREET. VERY DANGEROUS. THE STALL HAS ALSO OCCURRED AT LEAST 5 OTHER TIMES, USUALLY WHEN DECELERATING WHEN COMING TO A STOP LIGHT. TODAY, THE ABS LIGHT CAME ON, THEN I HEARD A CLICK AND ALL THE GAUGES LOST POWER, THE RADIO DISPLAY WENT OUT. I COULD NOT RESTART THE VEHICLE - ONLY HEARD A CLICK SOUND. AFTER WAITING AN HOUR, THE VEHICLE STARTED. BATTERIES HAVE ALREADY BEEN REPLACED BY DEALERSHIP A COUPLE MONTHS AGO. IT WAS IN THE SHOP BECAUSE UNDER AGGRESSIVE ACCELERATION, THE GLOW PLUG LIGHT WOULD COME ON AND THERE WAS NO POWER. SENSOR REPLACED ALONG WITH BATTERIES. PROBLEM OCCURRED AGAIN WHEN DRIVING IT HOME FROM THE SHOP. TALKED TO FORD AND THEY DO NOT SEEM CONCERNED ABOUT POTENTIALLY DANGEROUS PROBLEMS THAT DEALERSHIP CAN NOT FIX. *TR
Electrical System
Filed Mar 23, 200877,965 milesAZ
OVER THE LAST 1 1/2 YEAR, VEH DIES AND WONT RESTART OR SLOWER TO START EVENTUALLY WILL NOT START. ALL GAUGES GO FULL TILT, ABS LIGHT COMES ON, LOSS OF ALL ELECTRICAL SYSTEMS, WILL NOT RESTART, JUST CLICKS, THEN NOTHING. HAVE TO DISCONNECT AND FULLY RECHARGE BATTERIES TO RESTART,,,, THEN,,,, PROBLEM RECURS IN FEW WEEKS. NEW BATTERIES 11/07, CAM SHAFT SENSOR REPLACED 3/07. CODE P0603. *TR
Electrical System › Alternator/Generator/Regulator
Filed Feb 19, 200883,474 milesCA
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE THE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE, THE DEALER STATED THAT THE ALTERNATOR WIRING HARNESS NEEDED TO BE REPLACED. THE ALTERNATOR WAS OVERLOADED FROM THE BATTERY BEING PLUGGED UP TO THE TRAVEL TRAILER. THE ICP SENSOR WAS REPLACED. THE COST FOR PARTS AND LABOR WAS $1,062.25. THE CONTACT STATED THAT THE VEHICLE DID NOT FEEL RIGHT WHEN DRIVING UPHILL OCCASIONALLY. THE CURRENT MILEAGE WAS 83,501 AND FAILURE MILEAGE WAS 83,474. UPDATED 04/02/08. *LJ
Latches/Locks/Linkages
Filed Feb 15, 200825,000 milesFL
2003 FORD EXCURSION ------AUTO ENTRY AN DEACTIVATION OFF THE ALARM SYSTEM BY ORDINARY SCREWDRIVER. STANDARD SCREWDRIVER INSERTED IN DRIVER SIDE KEY LOCK BOTH OPENS THE DOOR AND DEACTIVATES THE ALARM SYSTEM ALLOWING FOR THEFT OF INTERIOR MATERIALS AND FURTHER THEFT OF AUTOMOBILE. *TR
Engine and Engine Cooling
Filed Feb 7, 2008106,000 milesLA
SPARK PLUG BLOW OUT ON 2003 FORD EXCURSION LIMITED V-10 GAS ENGINE. THIS WAS SPARK PLUG ON DRIVER'S SIDE, REAR OF ENGINE, CLOSEST TO DASHBOARD. PULLED HEAD AND FOUND THREE OF THE REMAINING FOUR THREADS TO BE WORN. CONSIDERED SAME ISSUE COULD BE PRESENT ON OTHER SIDE OF ENGINE, SO REPLACED ENGINE. ENGINE HAD APPROX. 106K MILES. WAS DRIVING ABOUT 25 MPH WHEN PROBLEM OCCURRED. *TR
Electrical System › Software
Filed Dec 10, 200748,000 milesCA
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED WHILE DRIVING IN REVERSE OR FORWARD. THE DEALER STATED THAT THE CAMSHAFT POSITION SENSOR FAILED. NO REPAIRS WERE MADE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V553000 (ELECTRICAL SYSTEM:SOFTWARE). THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 53,000.
Suspension › Front › Control Arm › Lower Ball Joint
Filed Nov 26, 200778,500 milesPA
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER DUE TO A RATTLING NOISE IN THE FRONT END. THE FAILURE WAS NOTICED WHILE DRIVING 10 MPH. HE WAS INFORMED THAT ALL FOUR BALL JOINTS NEEDED TO BE REPLACED. SEVENTEEN THOUSAND MILES AFTER THE REPLACEMENT, HE TOOK THE VEHICLE TO BE INSPECTED AND IT FAILED BECAUSE OF THE BALL JOINTS. THE CONTACT RETURNED TO THE DEALER AND THEY CONFIRMED THAT ALL FOUR BALL JOINTS SHOULD BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 78,500 AND CURRENT MILEAGE WAS 95,500. UPDATED 03-04-08 *BF
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jul 31, 200760,000 milesMO
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE LOST ITS POWER STEERING AND THE BRAKES FAILED. THE FAILURES HAVE OCCURRED TWICE. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE MASTER CYLINDER AND THE HYDRO BOOST FAILED WHILE THE BRAKES WERE BEING APPLIED. THIS FORCED THE MASTER CYLINDER INTO THE ENGINE COMPARTMENT. THE DEALER AND MANUFACTURER HAVE NOT YET BEEN NOTIFIED. THE CONTACT IS AN AFC CERTIFIED TECHNICIAN AND REPLACED THE COMPONENTS HIMSELF. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 60,000.
Electrical System
Filed Jul 20, 200756,700 milesFL
VEHICLE STALLED WHILE DRIVING @ 40-45 MPH ON US41. VEHICLE COMPLETELY LOCKED UP. BATTERIES REPLACED MORE THAN 4X . FORD GALLOWAY FORT MYERS , FLORIDA REFUSES TO FIX WANTS ME TO KEEP REPLACING BATTERIES. VEHICLE BEING REPAIRED FOR OVER 6-7 MONTHS. DANGEROUS VEHICLE ALMOST KILLED ME. FROM 12/2006-5/2007 VEHICLE HAS DIED ON ME EVERY MONTH SEVERAL TIMES DURING THE MONTH. DEALER STILL HAS VEHICLE. *JB
Complaints 1-50 of 106, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 13, 2011. Source: NHTSA Office of Defects Investigation.