Tires
Filed Mar 17, 2003CA
THE FIRESTONE TIRES INSTALLED ON THE VEHICLE WERE THE INCORRECT PLY. THE VEHICLE HAD 8 PLY, WHEN THEY SHOULD HAD BEEN E 10 PLY. *JB
Page 3 of 3 · complaints 101–106 of 106
2003 Ford Excursion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
Power Train › Automatic Transmission
Filed Feb 28, 2003168 milesOH
TOTAL TRANSMISSION FAILURE. *JB
Engine and Engine Cooling › Engine
Filed Jan 29, 2003MI
THE ENGINE SHUT DOWN CAUSING LOST OF POWER STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Engine and Engine Cooling › Engine
Filed Jan 28, 2003MI
WHILE DRIVING AT HIGHWAY SPEED THE ENGINE SHUT DOWN CAUSING LOST OF POWER STEERING AND POWER BRAKES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
Fuel System, Diesel
Filed Jan 28, 2003MI
I HAVE A 2003 FORD EXCURSION THAT WHILE DRIVING JUST SHUTS MOTOR OFF AND YOU LOSE STEERING AND BRAKES AT HIGHWAY SPEEDS. NO WARNING AT ALL. FORD NOT VERY CONCERNED WITH IT AND BEING VERY ELUSIVE ABOUT WHATS WRONG. I CAN NOT GET AN ANSWER JUST KEEP TELLING ME THEY ARE FIXING IT, AFTER THEY FIXED IT IT BROKE DOWN ON THEM ON THE TEST DRIVE, AND STILL NOT WILLING TO TELL ME WHAT THEY ARE DOING TO TRUCK OTHER THAN DONT WORRY ABOUT IT ITS UNDER WARRANTY. I GUESS IT IS NOT A CONCERN TO THEM AS LONG THEIR FAIMLY IS NOT IN FRONT OF ME WHEN I CANT STOP VEHICLE DUE TO REASONS THEY DONT WANT TO TALK ABOUT. ALSO ASKED TO TALK TO OWNER OF DEALERSHIP BUT HE IS UNAVAILABLE TO EVEN RETURN A CALL. I BELIVE THIS TO BE A VERY SERIOUS CONCERN AS THE DRIVER OF THE VEHICLE, IT IS NOT A GOOD FELLING WHEN IT SHUTS DOWN AND YOU KNOW THAT SAFE CONTROL OF THE VEHICLE IS NOT THERE. FORD DEALER SAYS ITS THE FUEL FREEZING UP I DONT AGREE I HAVE BEEN USING WINTERIZED FUEL AND ADDING HOWES ANTI-GEL FORMULA TO TANK AT FILL-UPS. AND VEHICLE HAS BEEN IN A HEATED GARAGE AND SHUT DOWN THREE TIMES WITHIN 5 MINUTES. THE FORD DEALER IS BRIGHTON FORD, MICHIGAN PHONE IS 1-810-227-1171 SERVICE DEPT ESTER IS REP. THEY TOLD ME TODAY ABOUT IT BREAKING DOWN ON THEM AND THAT DIESEL TECH HAS BEEN OFF WORK LAST TWO DAYS SICK! WELL MY QUESTION IS WHOS BEEN WORKING ON MY TRUCK THEN?
Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jan 17, 2003MI
WHILE DRIVING AND WITHOUT WARNING DIESEL FLUID WAS LEAKING OUT OF THE FUEL FILLER ONTO THE ENGINE. DEALER NOTIFIED. PH
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Ford Excursion → · Every Excursion year → · How the figures are calculated →