Owners filed 9 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Equipment › Recreational Vehicle/Trailer
3
0
1
0
Structure
2
0
0
0
Tires
1
0
0
0
Structure › Frame and Members › Underbody Shields
1
0
0
0
Structure › Frame and Members
1
0
0
0
Electrical System › Wiring
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer08V320000
Filed Jul 15, 200870,101 vehiclesFleetwood Enterprises, Inc.
Defect. FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
Equipment › Recreational Vehicle/Trailer07V120000
Filed Mar 19, 2007167,096 vehiclesFleetwood Enterprises, Inc.
Defect. CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy. FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
Equipment › Recreational Vehicle/Trailer03V452000
Filed Nov 4, 200360,877 vehiclesFleetwood Enterprises, Inc.
Defect. ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
What owners reported
Newest filings
Tires
Filed Dec 7, 2011GA
WHILE TRAVELING SOUTH ON INTERSTATE 85 NORTH OF MONTGOMERY, AL, THE CARLISLE TRAIL RADIAL TIRE BLEW OUT CAUSING $7000+ IN DAMAGE TO MY RV. CARLISLE SENT ME 5 REPLACEMENT TIRES BUT DENIED MY CLAIM FOR DAMAGES. *TR
Equipment › Recreational Vehicle/Trailer
Filed Oct 15, 2009PA
TL* THE CONTACT OWNS A 2003 FLEETWOOD PROWLER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NUMBER RM2852, SERIAL NUMBER 22200048. HE NOTICED YELLOW RESIDUE LEAKING FROM THE REFRIGERATOR, AND THEN SMELLED AMMONIA. THE REFRIGERATOR FAILED TO REGULATE COLD TEMPERATURES. HE RECEIVED RECALL NOTICE# 08E032000 (EQUIPMENT). DOMETIC REFUSED TO REPLACE THE REFRIGERATOR. THE REPAIRS REFERENCED IN THE CALL ONLY CONTAINS THE FAILURE, BUT DOES NOT SERVE AS A PREVENTIVE REMEDY. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 11/03/09 UPDATED 11/04/09
Equipment › Recreational Vehicle/TrailerFire
Filed Mar 6, 2009TX
TL*THE CONTACT OWNS A 2003 PROWLER RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. WHILE ON VACATION, THE CONTACT WAS INFORMED BY A FIREFIGHTER THAT HIS RV CAUGHT FIRE DUE TO THE DOMETIC REFRIGERATOR. A REPORT WAS FILED. ONE WEEK AFTER THE FAILURE, HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT). THE MANUFACTURER DID NOT ASSIST. THE CONTACT STILL HAS POSSESSION OF THE RV, WHICH WAS COMPLETELY DESTROYED BY THE FIRE. THE PURCHASE DATE WAS UNKNOWN. UPDATED 5/14/09 *CN UPDATED 05/14/09.*JB
Equipment › Recreational Vehicle/Trailer
Filed Aug 4, 2008NJ
TL*THE CONTACT OWNS A 2003 FLEETWOOD PROWLER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT SMELLED AMMONIA IN THE VEHICLE. THE REFRIGERATOR AND BOILER FAILED TO OPERATE NORMALLY ON JUNE 22, 2008. DOMETIC STATED THAT THEY WERE UNABLE TO MAKE THE RECALL REPAIR SINCE THE WARRANTY HAD EXPIRED. THE CONTACT NEVER RECEIVED A RECALL NOTICE AND WAS ADVISED BY ANOTHER DOMETIC OWNER THAT THE RECALL EXISTS. THE RECALL NUMBER AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 9/24/08. *LJ THE CONSUMER STATED THE BOILER TUBE HAD BURNED. UPDATED 09/26/08. *JB
Structure
Filed Mar 3, 2008MT
TL*THE CONTACT OWNS A 2003 FLEETWOOD PROWLER. WHILE ATTEMPTING TO SELL THE TRAILER, THE CONTACT WAS INFORMED THAT THE FLOOR WAS ROTTED. THE REPAIR WOULD COST $2,000. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.
Electrical System › Wiring
Filed Mar 2, 2005PA
FLEETWOOD PROLWER TRAILER (YEAR 2003) POWER CONVERTER PROBLEM. I SENT LETTERS TO THE HOME OFFICE AND THE MARYLAND OFFICE. I CAN EMAIL OR FAX YOU A COPY THAT DESCRIBES THE PROBLEMS. THE POWER CONVERTER HAS BROKEN THREE TIMES IN THE LAST 8 MONTHS OF USAGE. *AK
Structure › Frame and Members
Filed Jun 4, 2004NY
WHILE DRIVING AT 50 MPH ONE OF THE REAR WHEELS SEPARATED FROM THE FRAME. *AK
Structure › Frame and Members › Underbody Shields
Filed May 16, 200413,000 milesOH
2003 FLEETWOOD PROWLER LITE 25Y TRAVEL TRAILER. THE LEFT REAR SPRING BRACKET BROKE AWAY FROM FRAME. WHEN I DISCOVERED IT IT WAS STILL HOLDING AT ONE EDGE. IF I HAD NOT SPOTTED IT, IT CERTAINLY WOULD HAVE BROKEN OFF LEAVING THE REAR TRAILER AXLE LOOSE ON THE LEFT SIDE. THIS WOULD HAVE CAUSED SEVERE CONTROL PROBLEMS AND PROBABLY A CRASH. THIS TRAILER IS LESS THAN 2 YRS. OLD BUT THE FRAME ALREADY SHOWS HEAVY RUST. THE BREAK OCCURED AT A WELD JOINT AND IT APPEARS TO HAVE BEEN IMPROPERLY WELDED. *AK
Structure
Filed Dec 18, 2003DC
LETTER REGARDING 2003 FLEETWOOD PROWLER.*MR CONSUMER HAD PROBLEMS WITH THE POWER CONVERTER, IT FAILED TWICE. THE DEALER WAS CONTACTED AND THEY GAVE THE CONSUMER A REPLACEMENT PART. THE ORIGINAL UNIT WAS A 45 AMP BUT THE REPLACEMENT WAS A 35 AMP. THE CONVERTER WENT OUT AGAIN AND THE DEALERSHIP SUGGESTED THAT THE CONSUMER USE A 55 AMP UNIT. THE CONSUMER IS CONCERNED WHETHER OR NOT THE INCREASE OF AMPERAGE WILL CREATE CHANCES OF FIRE. ONE OTHER PROBLEM WAS THE WOOD PANEL ON THE REFRIGERATOR FELL OFF. *CB *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 15, 2008. Source: NHTSA Office of Defects Investigation.