Owners filed 165 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 4 times.
When it fails
06000060,000 milesMedian miles at failure
63 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
19
10
0
4
Steering
8
1
0
0
Wheels › Rim
7
0
0
0
Structure › Body › Hood
7
0
0
0
Air Bags
7
5
0
5
Steering › Rack and Pinion
6
1
0
1
Power Train › Automatic Transmission
6
1
0
2
Visibility › Windshield
5
0
0
0
Exterior Lighting › Headlights
5
0
0
0
Air Bags › Frontal
5
5
0
4
4 safety recalls
Part 573 reports
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift04V021000
Filed Jan 13, 20042,315,768 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Risk. EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy. DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Seats › Front Assembly › Recliner03V035000
Filed Feb 5, 20031,066,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Risk. IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Defect. VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Risk. IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy. DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Seat Belts00V034000
Filed Feb 4, 2000204,000 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Risk. THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy. DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
What owners reported
Newest filings
Service Brakes
Filed Sep 29, 201753,000 milesNY
BRAKE LINE RUSTED AWAY LOST OF ALL BRAKES NO BRAKE FLUID IN MASTER CYLINDER USED E BRAKE TO STOP CAR
Air Bags
Filed Apr 20, 2017100,000 milesMA
TL* THE CONTACT OWNS A 1999 CHRYSLER LHS. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE HORN AND CRUISE CONTROL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Electrical System
Filed Nov 14, 2016CO
INTERIOR LIGHTS GO ON AND OFF,INSTRUMENT PANEL,BLINKS,WHILE DRIVING. ALARM GOES OFF FOR NO REASON. I'VE HAD TO REPLACE 3 BATTERIES,AS IT SEEMS THERE IS A DRAIN IN THE SYSTEM SOMEWHERE THAT KNOWONE CAN FIND. ITS SITTING DEAD ONCE AGAIN IN FRONT OF HOUSE. BARELY TOUCH CABLES TO BATTERY EXTENDED CONNECTIONS AND IT WILL START RIGHT UP. AFTER CHARGING BATTERY IT IS DEAD WITHIN 24 HRS. TURNING KEY,INTERIOR LIGHTS DO NOT FLICKER OR DIM,BUT YOU HEAR CLICK OF LIKE DEAD BATTERY. DEFINITE PROBLEM WITH WIRING IN THIS CAR,AND A SAFETY ISSUE WHEN DRIVING. JUST SPENT 1800.00 IN 6 MONTHS ALSO REPLACING 3 INJECTORS,AND ALL O RINGS.GAS LINE ON BACK FIREWALL WAS ALSO CRACKED AND PUTTING FUMES INTO INTERIOR. ONLY DID THIS WHEN AT IDLE. THIS WIRING HARNESS PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS INTO AN ACCIDENT. ALSO SWITCH ON HEADLIGHTS CANNOT BE USED ON AUTO,DRAINS BATTERY QUICKER. NOW HEAT/AC/LIGHTS GOES OUT ON DASH. SEEM TO HEAR A CONTINUE HUM EVEN WHEN CAR IS SHUT OFF..NOT RADIO! HELP,SPENT TO MUCH ON THIS CAR WITH 126,000 MILES ON IT TO FEEL I CAN'T PUT MY CHILDREN INSIDE TO BE SAFE,OR STRANDED. RECALL WIRING HARNESS! ALL ABOVE HAPPENS EITHER HIGHWAY,OR CITY STREETS. NOW FRONT INTERIOR DOME LIGHTS HAVE STOPPED WORKING,BUT DIRECTIONAL INDICATOR STILL WORKS. JUST WAITING FOR THIS TO CATCH ON FIRE. ABOUT TIME CHRYSLER DID SOMETHING ABOUT THESE ISSUES. I WILL NEVER BUY ANOTHER CHRYSLER VEHICLE AGAIN.ALSO REPLACED FUEL PUMP,TIMING BELT,PULLEYS ETC,BEFORE INJECTOR AND FUEL LINE PROBLEM
Electrical System
Filed Mar 2, 201659,999 milesNC
TAKATA RECALL I HAVE JUST SPENT $435 TO REPLACE THE STARTER ASSEMBLY IN MY CHRYSLER. HAD JUST PURCHASED A NEW BATTERY. THE CAR ONLY HAS 60K MILES ON IT. HAS THERE BEEN ANY RECALLS FOR THIS ISSUE? THAT SEEMS FAIRLY LOW MILES FOR A STARTER REPLACEMENT.
Air BagsCrash
Filed Nov 19, 2014WV
WAS ON MY WAY TO CLASS, WAS HIT ON PASSENGER FRONT SIDE OF CAR, THEN HIT HEAD ON BY SITTING TRUCK, AIR BAGS NEVER DEPLOYED (HAVE PICTURES TO PROVE THIS), AND I HAVE BEEN DISABLED FROM WORK WITH ONGOING DAILY PAIN. IF AIRBAG WOULD HAVE DEPLOYED I KNOW I WOULDN'T HAVE BEEN THROWN AROUND IN THE CAR LIKE I WAS. *TR
Electrical System
Filed Nov 19, 2012130,122 milesMD
ALL OF THE DASHBOARD GAUGES STOPPED WORKING, THE DRIVER SEAT STARTED MOVING, ALL AT ONCE. THE SPEEDOMETER STOPPED WORKING WHILE THE DRIVER'S SEAT WAS ADJUSTING ITSELF--SUPER DANGEROUS! *TR
Seat BeltsCrash
Filed Oct 23, 201272,000 milesOH
I WAS STOPPED AT A TRAFFIC LIGHT AND I WAS REAR-ENDED BY A LARGE SUV. MY DRIVER-SIDE SEATBELT UN-SNAPPED AT MOMENT OF IMPACT..MY WIFE WAS IN THE PASSENGER SEAT HER BELT WAS FINE..THE CAR WAS DAMAGED AND EVERYBODY WAS OK...BUT WAS CURIOUS WHY THE SEATBELT UN-SNAPPED.. *TR
Visibility › Power Window Devices and Controls
Filed Oct 10, 2012157,000 milesID
TL* THE CONTACT OWNS A 1999 CHRYSLER LHS. THE CONTACT STATED THAT WHILE TRYING TO OPEN THE FRONT PASSENGER AND DRIVER SIDE WINDOWS, THE WINDOWS BECAME DISENGAGED FROM THE TRACK. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000 AND THE CURRENT MILEAGE WAS 159,000. UPDATED 03/01/13*LJ UPDATED 03/07/13
Engine and Engine Cooling
Filed Feb 25, 201261,000 milesMI
THE CAR HAS HAD REGULAR OIL CHANGES AND WAS DUE FOR A TRANSMISSION SERVICE. SENSORS WERE REPLACED APPROXIMATELY THREE YEARS AGO. MECHANIC INDICATED THAT THE PAN BELOW WAS WET WITH OIL. WHEN THE CAR WAS TOWED OUT OF THE DRIVEWAY, AAA TOW JUMPED THE BATTERY IT HELD FOR ABOUT A MINUTE AND THEN WOULD NOT HOLD THE START. THE TOW DRIVER INDICATED THAT HE BELIEVED THAT IT WAS NO TRANSMISSION. SOMETIMES THERE IS AN ENGINE KNOCK AND SOMETIMES AS THE CHARGE IS ABOUT TO STOP THE ENGINE RUNS WITH NO NOISE. THIS CAR ONLY HAS APPROXIMATELY 61,0000 MILES, AND HAS ONLY BEEN LONG DISTANCE TO TRAVERSE CITY. FURTHER ONE SHOP INDICATED THAT THE BATTERY WAS ONLY OPERATING AT 25%. NO ONE WOULD DO A PAID DIAGNOSTIC ON THIS VEHICLE. IT WAS TOWED TO FIRESTONE AND MO'S, IN SOUTHFIELD AND OAK PARK RESPECTIVELY. *TR
Wheels
Filed Dec 1, 2011IA
THE CHROME RIMS ON THE CHRYSLER IS DEFECTIVE. THE INSIDE OF THE CHROME RIM STARTS TO FLAKE WHERE THE CHROME RIM MEETS THE BEADING ON THE TIRE AND THE TIRE STARTS TO LEAK AT THE FLAKING. I CANNOT FIND A CHRYSLER RECALL ON THIS CHROME RIM DEFECT IN SPITE OF NUMEROUS COMPLAINTS. *TR
Seats
Filed Jul 20, 2011MI
TL* THE CONTACT OWNS A OWNS A 1999 CHRYSLER LHS. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER). WHILE PARKED, THE FRONT DRIVER'S SEAT UNEXPECTEDLY RECLINED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEAT BACK RECLINER BOLT WAS BROKEN. THE VEHICLE WAS REPAIRED. APPROXIMATELY EIGHT MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE SEAT WAS AGAIN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Structure › Body
Filed Oct 16, 2010122,000 milesMA
WHILE DRIVING ON THE HIGHWAY, THE HOOD TRIM COVERING THE COWL, BLEW OFF AND NEARLY STRUCK THE VEHICLE BEHIND. *TR
Exterior Lighting
Filed Aug 25, 201099,000 milesFL
WHEN DRIVING THE DASH LIGHT DIM AND THE IDIOT LIGHTS COME ON AND THE GAS AND SPEEDOMETER GO DEAD. SOMETIME THE FRONT DRIVERS SEAT DECIDES TO READJUST ITSELF AND ALMOST CAUSED ME DO WRECK. WAS TOLD ALL THIS IS KNOW BY CHRYSLER BUT CANT AFFORD TO TAKE TO SHOP. *TR
Air Bags › FrontalCrash1 injured
Filed Oct 28, 2009FL
DRIVER OF ANOTHER VEHICLE WAS TRAVELING DOWN A MAJOR HIGHWAY ON THE WRONG SIDE OF THE HWY, WHEN THE CAR IN FRONT OF ME SWERVED AND I WAS HIT HEAD ON IN MY 1999 CHRYSLER LHS CONCORD BY THE ONCOMING VEHICLE, WHERE I TRIED TO SWERVE OVER BUT WAS TOO LATE MY CHRYSLER WENT AIR BORN, FLIPPED AND ROLLED, OUT OF THE IMPACT MY AIR BAG DIDN'T DEPLOY AND I WAS THROWN FROM THE FRONT TO THE REAR, BACK TO THE FRONT OF THE VEHICLE. I HAVE READ SEVERAL COMPLAINTS AS MINE REGARDING THE CHRYSLER AIR BAGS NOT DEPLOYING, AND ON A HEAD ON COLLISION, THEY ARE AUTOMATICALLY SUPPOSE TO DEPLOY. I'M NOW IN AND OUT OF THERAPY AND WITHOUT A VEHICLE. BUT THANKFUL TO STILL BE ALIVE. *TR
Suspension
Filed Sep 27, 200990,000 milesFL
1999 CHRYSLER CONCORDE LHS, BUMPING, CLUNKING NOISES IN REAR. LEFT FRONT WHEEL WHEN TURNED TO LEFT MAKES A POPPING SOUND. PURCHASED CAR "USED" IN 2005.WITH 69,000 MI. HAD BUMPING SOUNDS IN REAR AT THAT TIME AND HAD IT CHECKED OUT BY MECHANIC, COULD NOT FIND ANYTHING. IT IS NOW 09-27-2009 AND TONIGHT I NOTICED A LOUD POP WHEN I TURNED STEERING WHEEL TO THE LEFT ENTERING GARAGE, THIS PROMPTED ME TO LOOK UP PROBLEM ON LINE ONLY TO LEARN THAT THIS CHRYLSER MODEL IS DEFECTIVE! AND THAT CHRYSLER WILL NOT FIX THESES VEHICLES! I AM NOW AFRAID TO DIVE MY CAR AT ALL. VEHICLE NOW HAS 99,000 MILES. WHAT CAN I DO? *TR
Steering
Filed May 28, 200991,464 milesWA
ME AND MY WIFE HAVE A 1999 CHRYSLER LHS WITH SOME SERIOUS STEERING ISSUES!!! I WAS TOLD TO NOTIFY YOU DO TO THE EXTENSIVE REPORTS OF PRIOR LH SERIES STEERING ISSUES. WE HAVE OWNED THE CAR FOR ONE YEAR, IT HAS 91,000 MILES ON IT. WHEN YOU TURN TO THE LEFT PAST CENTER THE STEERING ALMOST COMPLETELY STOPS WORKING. THIS IS VERY DANGEROUS WHEN DRIVING. WE HAVE TAKEN IT TO THE DEALER AND EXPLAINED THE SITUATION. THEY SAID THEY HAD TO DRIVE IT FOR $45, WHICH IS A JOKE CONSIDERING YOU COULD BARELY TURN IT LEFT JUST SITTING THERE. WE WENT AHEAD AND LET THEM AND THEY INFORMED US THE STEERING RACK WAS FAILING, AND IT WOULD COST $1200 TO FIX. THE STEERING IS ALMOST COMPLETELY USELESS NOW, UNLESS I'M DRIVING IN THE INDY 500. I HAVE ORDERED A STEERING RACK AND WILL INSTALL IT MYSELF FOR $275. THE BAD STEERING RACK IS STILL IN THE CAR NOW. *TR
1999 CHRYSLER LHS IS A DEATH TRAP. AFTER DRIVING ON THE HIGHWAY, I HEARD A NOISE. IT WAS TIME FOR OIL CHANGE ALSO, SO I TOOK IT TO GOODYEAR FOR SERVICE. THE TECHNICIAN CALL ME BACK 15 MINUTES LATER TO TELL ME MY CAR WAS UNSAFE AND HE COULDN'T DO AN OIL CHANGE. HE EXPLAINED MY CAR WAS DANGEROUS. MY INNER TIE RODS WERE BROKEN AND CAN CAUSE A DEADLY ACCIDENT, MY POWER STEERING WAS GONE, AND HE ADVISE ME TO HAVE MY CAR TOWED TO A DEALER FOR TRADE IN. WELL I TOOK IT TO ANOTHER TECHNICIAN FOR A SECOND OPINION AND MY CAR HAS BEEN IN THE SHOP EVERY SINCE. I HAVE HAD INNER AND OUTER TIE RODS REPLACED, POWER STEERING PUMP, RACK AND PINION, AND AN ALIGNMENT. MY CAR IS STILL NOT FIXED AFTER A LARGE REPAIR BILL. *TR
TiresCrash
Filed Sep 30, 2008PA
1999 CHRYSLER LHS - DRIVER HYDROPLANED IN THE MIDDLE LANE BEFORE STRIKING THE INSIDE MEDIAN WALL. *NJ THE REAR TIRES WERE WORN AND THEY HAD UNEVEN PATTERN WEAR. OHIO TRAFFIC CRASH REPORT 10-0555-90. *JB
Steering
Filed Sep 24, 200822,000 miles00
RACK AND PINION AND OUTER TIE ROD FAILURE ON MY 1999 CHRYSLER LHS. I PURCHASED THE CAR APPROX 30 MONTHS AGO AND IT ONLY HAD 3000 MILES OR 5400 KILOMETERS. THE STEERING FAILED ON AUGUST 10 2008. I WAS PULLING OUT OF THE DRIVEWAY AND THE STEERING FROZE AND I COULD NOT WITH ALL OF MY STRENGTH TURN THE WHEELS TO THE LEFT.....WHEN IT FAILED, THE CAR ONLY HAD 34,544 KILOMETERS AND NOW HAS 35000. I HAVE HAD IT REPAIRED AT A LOCAL GARAGE AT THE APPROX. COST OF 1400.00 DOLLARS. SEEMS TO ME THAT THE CAR HAS VERY LOW MILEAGE AND I HAVE BEEN DOING ALOT OF READING ABOUT THIS AND THIS SHOULD DEFINITELY QUALIFY AS A RECALL ITEM. WHAT I REALLY THINK IS THAT CHRYSLER SHOULD MAKE EVERY ATTEMPT TO REPAIR AND REPAY ALL OF THE CONSUMERS THAT HAVE ALREADY HAD THEIR VEHICLE REPAIRED. ALSO I WOULD LIKE THEM TO MAKE SOME SERIOUS CHANGES TO THE STEERING SYSTEM WHICH IN MY EYES IS A VERY DANGEROUS SYSTEM AND IS PRONE TO FAILURE THAT CAN CAUSE SERIOUS INJURY. NOW THAT IT HAS BEEN REPAIRED, I STILL FIND SOME CLUNKING NOISES AND THE STEERING IS VERY STIFF WHEN YOU FIRST BEGIN DRIVING...I ALSO HAD TO REPLACE THE OUTER TIE RODS BECAUSE THEY WERE VERY NOISY AND UNSAFE AND THAT WAS DONE APPROX 30 DAYS BEFORE THE STEERING RACK WAS REPLACED....IF I CAN ASSIST YOU IN ANY WAY, PLEASE CONTACT ME AND I WOULD BE HAPPY TO DO SO. THANK YOU. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 13, 2004. Source: NHTSA Office of Defects Investigation.