THE DRIVER IS UNABLE TO OPEN THE REAR SLIDING DOOR FROM THE INSIDE AND OUTSIDE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. *AK *BF *NM
1999 Chrysler LHS complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
OWNER WAS MAKING A TURN AT 20 MPH AND HIT A TREE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE ACTUALLY HIT A TREE AND SPLIT THE TREE IN HALF. THE TREE WAS ABOUT 8" TO 10" IN DIAMETER. PROVIDE FURTHER DETAILS. *JB COMPLAINT FILED ON BEHALF OF CONSUMER WHO IS RECOVERING IN A NURSING HOME. *TC
THE CONSUMER STATED WHILE DRIVING, THE TRANSMISSION BEGAN TO SLIP. THE TRANSMISSION STAYED IN 2 OR 3RD GEAR. *JB THE DRIVER'S SEAT BELT WAS INOPERATIVE. THE OXYGEN SENSOR FAILED PREMATURELY. THE FUEL LINES LEAKED. THE POWER DOOR LOCKS FAILED. THE RADIO/CASSETTE PLAYER FAILED. THE POWER MIRRORS FAILED. THE REMOTE KEYLESS ENTRY SYSTEM FAILED. THE POWER WINDOWS AND SEATS FAILED. THE ALARM WAS INOPERATIVE. TRUNK RELEASE WAS INOPERATIVE. *NM
A PIECE OF TRIM LOCATED ON THE HOOD IN FRONT OF THE WINDSHIELD CAME OFF WHILE DRIVING 65 MPH AND COMMENCED TO FLAP AGAINST THE WINDSHIELD. CONSUMER HAD TO PULL OVER TO REMOVE THE LOOSE TRIM. DEALER WAS NOT NOTIFIED. *AK *TC
CONSUMER STATED THERE ARE TWO KEY TO THE VEHICLE AND NEITHER ONE FITS THE IGNITION PROPERLY. UPON PUTTING THE KEY INTO THE IGNITION CONSUMER HAS TO WORK WITH IT FOR A WHILE. CONSUMER HAD THE IGNITION REPAIRED TWICE ALREADY. *AK
THE PISTON THAT HOLDS THE TRUCK LID OPEN OR UP FAILED. THE TRUNK ON THIS MODEL IS VERY HEAVY, SO IT DROPPED VERY FAST. MY WIFE WAS UNLOADING SOME LUGGAGE AND ONLY JUST WAS ABLE TO PULL HER ARM OUT AS THE LID FELL. HAD IT HIT HER, IT WOULD HAVE BROKEN HER ARM OR POSSIBLE SEVERED A HAND OR FINGERS.*AK
CONSUMER'S VEHICLE WAS REAR ENDED. UPON IMPACT, IT HIT THE VEHICLE IN THE FRONT AT 20 MPH. AIR BAGS DID NOT DEPLOY, BUT THERE WAS A CRACK IN THE DASHBOARD.*AK
COMPLAINT RECEIVED VIA E-MAIL."STEERING IS EXTREMELY LOOSE, FLIMSY FEELING AND OVER-SENSITIVE. STEERING WILL ALSO USUALLY JERK WHEN DRIVING OVER BUMPS, ACCELERATING OR BRAKING. STEERING ASSEMBLY FEELS LIKE IT VIOLENTLY JERKS OVER HEAVILY BUMPY AREAS. VEHICLE IS SOMETIMES DIFFICULT TO CONTROL DUE TO IT BEING REALLY LOOSE, FLIMSY FEELING STEERING THAT MOVES WAY TO FREELY. FRONT WHEELS SOMETIMES SEEM TO SLIDE OR SLIP AROUND SOME SLIGHT TURNS. I TOOK IT INTO THE DEALERSHIP AND WAS TOLD THAT THE RACK AND PINION STEERING WAS BROKEN. IT HAS BEEN DANGEROUS AT TIMES. *JB
VEHICLE UNEXPECTEDLY AND SUPRISINGLY TOOK OFF AT HIGH SPEED FROM A COMPLETE STOP. *BF (LAWYER JAMES SCHERR ON BEHALF OF CLIENT LUCY GARCY). *JB
WHILE DRIVING AT 50 MPH PLASTIC MOLDING TRIM WHICH WAS MOUNTED ON THE HOOD FLEW OFF. AS A RESULT, THE MOLDING TRIM HIT THE WINDSHIELD AND CAUSED A CHIP ON DRIVER'S SIDE WINDOW. WHILE AT THE DEALERSHIP, WAS SENT TO SERVICE MANAGER AND THEN TO BODY SHOP. WAS INFORMED THAT MOLDING BROKE OFF DUE TO FATIGUE. *AK *NM
WHILE DRIVING AT 70 PMPH VEHICLE'S SPEED SUDDENLY DROPPED TO 35 MPH, AND THAT WAS AS FAST AS THE VEHICLE WOULD GO. THE SPEED SENSOR HAD TO BE REPLACED AT CONSUMER'S EXPENSE. *AK *TC
WHILE DRIVING WITH HEADLIGHTS ON THE CONSUMER NOTICED POOR LIGHTING. CONSUMER INSPECTED THE HEADLIGHTS AND SAW DISCOLORATION OF THE HEADLIGHT LENSES. *AK *NM
WHILE DRIVING 5 TO 10 MPH AND TURNING TO THE LEFT, THE POWER STEERING COLUMN FELL OFF. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT STEERING GEAR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. *AK
WATER PUMP FAILURE.*MR WHILE DRIVING THE VEHICLE'S WATER PUMP SEIZED WHICH CAUSED THE TIMING BELT TO BURN UP THROWING THE PISTONS INTO THE VALVES. *NM
THE THROTTLE BODY OF MY CAR IS DEFECTIVE AND CHRYSLER KNOWS ABOUT THIS DEFECT. THEY HAVE SENT SERVICE BULLETINS OUT TO DEALERSHIPS, BUT HAVE FAILED TO NOTIFY CAR OWNERS. IN THE EARLY STAGES THE CAR RUNS VERY POORLY, AS THE THE THROTTLE BODY BEGINS TO DETERIORATE MORE RAPIDLY, IT CHANGES THE SPEED OF THE CAR WITH NO NOTICE AND WITHOUT ANY EFFORT FROM THE DRIVER. THE CAR CAN ACTUALLY LUNGE FORWARD AT A COMPLETE STOP BECAUSE OF THIS DEFECTIVE PART. I WAITED SEVERAL WEEKS BEFORE I WAS ABLE TO OBTAIN A THROTTLE BODY ON MY OWN. THE SERVICE DEPT. OF THE LOCAL DEALERSHIP WAS USELESS IN THIS EFFORT. I BELIEVE THAT THIS SECOND THROTTLE BODY IS NO BETTER THAN THE FIRST ONE. THE CAR IS BEGINNING TO ACT THE SAME WAY. CHRYSLER KNOWS THEY HAVE A PROBLEM, THEY'VE SENT SERVICE BULLETINS TO THE DEALERSHIPS ABOUT IT. THIS VERY CLEARLY IS A SAFETY ISSUE, BUT TO DATE I HAVE RECEIVED NOTHING IN THE WAY OF NOTICE FROM THEM. WHEN I CALLED THE CHRYSLER HEADQUARTERS CONSUMER DIVISION, MY CONCERNS AND COMPLAINT WERE ESSENTIALLY DISMISSED BY THEM. *LA
WHILE DRIVING AT AN UNDETERMINED SPEED DRIVER'S SIDE SEAT BELT COLLAPSED. THIS CAUSED THE DRIVER TO FALL BACKWARDS INTO THE REAR SEAT. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP. *AK
DUE TO EXTENSIVE USAGE, THE HEADLIGHTS LENS BECAME FOGGY. THIS DECREASED THE VISIBILITY FOR NIGHT TIME USAGE. THE CONSUMER WAS TOLD THAT IT WOULD COST $1,100 TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AND LENS SYSTEM. *AK *SC *JB
VEHICLE STALLED, CAUSING CONSUMER TO DRIFT OFF THE ROAD. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT INTAKE MANIFOLD FAILED. *AK
HOOD MOLDING BROKE FREE FROM IT'S MOUNTING CLASPS AT HIGHWAY SPEED AND FLEW OFF. IT HIT THE WINDSHIELD AND IF THERE WOULD HAVE BEEN A CAR BEHIND US THERE COULD OF BEEN AN ACCIDENT.
TRANSMISSION FAILED. (NAR) *PH DEALER WAS NOTIFIED. *CB
CONSUMER COMPLAINED ABOUT ALL FOUR TIRES BECOMING FLAT WHILE VEHICLE WAS SITTING IN THE GARAGE. CONSUMER HAD TO CHECK THE TIRES BEFORE GOING OUT AND RETURNING. SHE HAD THIS PROBLEM CHECKED BY THE DEALER, AND WAS TOLD THAT THE PROBLEM MIGHT BE THE RIMS, BUT WERE NOT SURE. ALSO, CONSUMER WAS TOLD THAT THE PROBLEM WAS UNEXPLAINABLE. *AK CONSUMER PURCHASED 4 NEW SETS OF RIMS AND TIRES. *LA
OUR 1999 CHRYSLER LHS SUFFERED WHAT OUR MECHANIC SAID WAS A "CATASTROPHIC" TRANSIMISSION FAILURE. THE SERVICE ENGINE LIGHT CAME ON AND THE TRANSMISSION STOPPED SHIFTING PROPERLY AND REMAINED IN LOW GEAR. THE TRANSMISSION HAD TO BE COMPLETELY RE-BUILT AND THE SYSTEM FLUSHED DUE TO THE LARGE VOLUME OF METAL SHAVINGS. BECAUSE THIS HAPPEN OUTSIDE THE 3/36,000 WARRANTY PERIOD, CHRYSLER WOULD NOT COVER THE COST OF THE REPAIRS.*AK
DRIVING DOWN THE HIGHWAY AT 65 MPH, COWL AND MOLDING BETWEEN THE HOOD AND WINDSHIELD BLEW OFF FOR NO APPARENT REASON. WARRANTY ON VEHICLE HAS EXPIRED DUE TO MILEAGE. *LA CONSUMER WAS SEEKING REIMBURSEMENT FOR THE REPLACEMENT PART FOR $128.80, WHICH WAS DENIED BY DAIMLERCHRYSLER. IN ADDITION, THE CONSUMER REQUESTED AN INVESTIGATION BE OPENED TO SEE IF THEIR COMPLAINT WARRANTED A RECALL. *PH
THE CONSUMER WAS UNABLE TO START OR TURN THE KEY IN THE IGNITION SWITCH. *JB
WHILE DRIVING ,THE DRIVER SIDE TIRE BLEW OUT WITHOUT WARNING. THE DEALER STATED THE CHROME RIM BUBBLED UP AND CAUSED THE BLOW OUT. *JB THE CONSUMER COULDN'T KEEP ANY OF THE TIRES PROPERLY INFLATED. AIR WAS ADDED TO THE TIRES 3-4 TIMES PER WEEK. *SC *JB
CONSUMER NOTICED TWO SUDDEN CRACKS (SLITS) ALONG THE AIRBAG AREA. *PH THE DASHBOARD HAD TO BE REPLACED. *TT *JB
WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH, THE COWL MOLDING BETWEEN THE HOOD AND WINDSHIELD BLEW OFF FOR NO APPARENT REASON. *PH *JB *NM
WHEN KEY IS NOT IN THE IGNITION GEAR SHIFTER CAN BE MOVED TO ANY POSITION. *LA
DASH IS SPLITTING WHERE AIR BAG GOES I BOUGHT CAR OCT. 1999 I ONLY HAD 10,200 MILES ON IT, SITS IN GARAGE WHEN NOT DRIVEN. I FEEL THIS IS A SAFETY ISSUE WILL IT DEPLOY ACCIDENTALLY ON MY PASSENGER FOR NO REASON OR NOT DEPLOY AT ALL. I FELT IT'S A MFG. ERROR AND IT SHOULD BE REPLACED. THEY WILL FOR A 250.00 FEE WHICH I DON'T THINK IS RIGHT. THEY NEVER RETURN YOUR CALLS . ( AUTO WEST CHRYSLER IN ROSEVILLE, CA. ) I'VE ALSO TALK TO THERE CS IN MICH. FILE#11761879. ONE SERVICE MANGERROSEVILLE SAID THE 1999 CHRYSLER LSH DASH HAD A PROBLEM WITH THIS ISSUE -- IT'S A $35,000 CAR. I DON'T THINK THIS SHOULD HAPPEN. I HAD TAKEN A EXTENDED WARRANTY OUT BUT I GUESS IT DOESN'T COVER THIS PROBLEM . *LA
CHRYSLER LHS GAS PEDAL STUCK. *LA
DASHBOARD IS CRACKED AROUND THE PASSENGER'S SIDE AIR BAG. DEALER AND INDEPENDENT REPAIR SHOP INDICATED THAT THEY COULDN'T FIX DASHBOARD BECAUSE THE CRACKS WERE NEAR PASSENGER'S SIDE AIR BAG. NEEDED A NEW DASHBOARD, AND IT WOULD COST ABOUT $2000. *AK
WHEN THE VEHICLE WAS HIT AT 45 MPH IN THE FRONT CENTER, THE AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *AK A SEMI TRUCK PULLED OUT IN FRONT OF THE CONSUMER. THE AIR BAGS AND SEAT BELTS WERE ON BUT THE CONSUMER HAD GONE OVER THE STEERING WHEEL AND INJURED HERSELF. (THE CONSUMERS DAUGHTER WAS EJECTED OUT HER SEAT AS WELL) *SCC *JB
WHILE DRIVING AT 70 MPH CHECK ENGINE LIGHT ILLUMINATES ON THE DASHBOARD, THEN VEHICLE WILL STALL. WHEN THIS OCCURS, VEHICLE LOSES ALL POWER, RESULTING IN NO STEERING OR BRAKE. THE DEALERSHIP IS UNABLE TO CORRECT THE PROBLEM. *AK
TIRES WILL NOT MAINTAIN INFLATION APPARENTLY DUE TO RIM MATERIAL. MULTIPLE CLEANINGS AND RESEALINGS HAVE NOT RESOLVED THE PROBLEMS. NEW TIRES HAVE NOT RESOLVED THE PROBLEM. NEW VALVE STEMS HAVE NOT RESOLVED THE PROBLEM. INFLATION DECREASES TYPICALLY 10 TO 12 PSI IN A WEEK PERIOD ON FRONT TIRES. SLOWER ON REAR TIRES. THIS HAS BEEN ONGOING FOR OVER TWO YEARS.*AK
PROBLEMS WITH VEHICLE MAKING CLUNKING NOISES AND WHEELS LOCKING UP. *MR THE CONSUMER WAS DRIVING AND WHEN HE ATTEMPTED TO MAKE A LEFT TURN, THE WHEELS DID NOT TURN. THE CONSUMER DIDN'T FIND A RECALL ON THE STEERING RACK BUT FOUND NUMEROUS ARTICLES REGARDING THE DEFECT IN WHICH OTHERS HAD EXPERIENCED THE SAME AND A FEW RESULTED IN ACCIDENTS. (TSB#1900101) *SCC *JB
CONSUMER STATES WHILE TRAVELING 55 MPH REAR ENDED ANOTHER VEHICLE VEHICLE, AIR BAGS DID NOT DEPLOY, CAUSING INJURY TO CONSUMER. *AK
WHILE MAKING A TURN VEHICLE EXPERIENCED RACK AND PINION FAILURE. THE FRONT WHEELS DIDN'T TURN WITH THE STEERING WHEEL.*AK *NLM
VEHICLE WITH 57000 MILES, HAS THE RACK AND PINION STEERING GO OUT. AT 48000 THE AIR CONDITIONER COMPRESSOR WENT OUT. *NLM
HOOD MOLDING (PART #4805701AA) FLEW INTO WINDSHIELD AND OVER CAR WHILE DRIVING IN TRAFFIC AT HIGHWAY SPEEDS. NO WARNING. *NLM
VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE GAS PEDAL VEHICLE WOULD LURCH FORWARD. *AK
WHILE TRAVELING AND WITHOUT ANY INDICATION HOOD METAL STRIP FLEW OFF. *AK
WHEN IT RAINED, THE ELECTRICAL SYSTEM SHUT DOWN. *TT
THE VEHICLE WAS INVOLVED IN A REAR END COLLISION AND AS A RESULT THE SEAT BROKE AND FELL BACKWARDS. THE DRIVER SUSTAINED INJURIES TO THE NECK AND BACK. *NLM.*AK
NAR 05/23/2003 *MR WHILE TRAVELING THE CONSUMERS ENGINE STALLED TWICE WITH IN A FEW HOURS APART. THE AIR CONDITIONER WAS ALSO BROKEN. *CB
WHILE DRIVING 30 MPH IN RAINY CONDITIONS THE CONSUMER ATTEMPTED TO MANEUVER A CURVE WHEN THE STEERING WHEEL LOCKED UP WHICH CAUSED THE VEHICLE TO HIT A TREE. *NLM
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE THE SHIFT LEVEL WOULD MOVE OUT OF GEAR. DEALER NOTIFIED.
THE VEHICLE WAS TAKEN TO THE DEALER TO FIX THE SEAT BOLT WHICH WAS ON RECALL. THERE IS STILL A PROBLEM WITH THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHICH STATED THE SEAT NEEDED A NEW RECLINER. *NLM
THE VEHICLE SURGED FORWARD WHEN THE CONSUMER ATTEMPTED TO BRAKE, AND CAUSED HER TO LOSE CONTROL OF THE VEHICLE WHICH RESULTED IN AN ACCIDENT. *JB
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. *JB
THE VEHICLE SHIMMIED AND A GROWLING NOISE WAS HEARD, AT ANY SPEED. THE DEALER FIRST SERVICED THE POWER STEERING FLUID, AND THEN STATED THE RACK AND PINION HAD TO BE REPLACED. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Chrysler LHS → · Every LHS year → · How the figures are calculated →