2002 Chrysler Lhs

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the seat belts › front. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Front › Macpherson Strut1
000
Seat Belts › Front1
000
Electrical System1
000

What owners reported

Newest filings
Electrical System
Filed May 6, 2009NE

I PURCHASED A CHRYSLER PACIFICA BRAND NEW WITH IN THE FIRST 6 MONTHS THE THING DIED OUT WHILE DRIVING DOWN THE PARKING LOT EVERYTHING LOCKED UP AND I WAS UNABLE TO STEER BUT I STOPPED BY PUTTING ON THE EMERGENCY BRAKE !! THEN THE NEXT THING IS MY HEADLIGHT AND BRAKELIGHTS KEEP GOING OUT. I PUT NEW BULBS IN AND IN A DAY OR TWO THEY ARE OUT AGAIN, I HAVE PUT IN SHOP. THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT NOW IT IS WORSE. I CAN ADJUST THE SEATS MIRRORS AND THE WINDOWS WORK BUT SEEMS LIKE WHEN RADIO IS OFF NO HEATING FAN BLOWING R DON'T AT ALL TOO !!!! I BOUGHT THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THE WARRANTY HAS EXPIRED AND TO DIAGNOSE IT WILL BE $550. I SAID,"NO I HAVE EXTENDED WARRANTY AND IT IS COVERED", I HAVE HAD PROBLEMS WITH THIS CAR SINCE I BOUGHT IT AT FIRST YOU WERE NICE NOW YOU KEEP GIVING ME A HARD TIME AND SAY IT IS ALL IN MY HEAD. POWER STEERING WORKS AT TIMES BUT IT IS TOO HARD TO TURN WHEN IT DOESN'T WORK AND IS UNSAFE !!! THEY WON'T HELP ME OUT SO IM COMPLAINING NOW MORE THEN EVER SINCE I ALMOST WRECKED DUE TO THE STEERING AND LIGHTS NOT WORKING !!!!!! FAULTY ELECTRICAL SYSTEM !!! *TR

Suspension › Front › Macpherson Strut
Filed Feb 10, 200429,440 milesWI

THE FRONT DRIVER'S SIDE STRUT WAS BENT. THE TOP OF THE TIRE WENT IN AND THE BASE OF THE TIRE MALFUNCTIONED. *AK THE CONSUMER SLID ON AN ICEY PATCH ON TO A DRY ROAD SERVICE. *SC *JB

Seat Belts › Front
Filed May 14, 2003MI

THE DRIVER'S SEAT BELT LOCKED UP WITHOUT WARNING. *JB

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 1994
YearComplaintsRecallsFiresDeathsAssessment
20043000Routine
20031000Routine
2002 — this page3000Routine
200122300Routine
200083510Routine
1999165420Routine
19983200Routine
199779210Routine
1996135270Routine
1995148330Routine
19943244160Above average
19932300Routine

Compare every Lhs year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.