WE PURCHASE A JAYCO FOLD DOWNTRAILER MODEL 1406 WITH ATANDEM AXEL. WE WERE TOLD WE COULD TOW IT SAFELY WITH OUR CHRYSLER CONCORDE. THEY ATTACHED A TRAILER HITCH TO THE REAR OF THE CAR WITH BOLTS. AFTER TRAVELLING AT LEGAL SPEED LIMITS FOR ONLY 1500 MILES
1998 Chrysler Concorde complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
WINDOW.
WINDSHIELD WASHER--CRACKED RESERVOIR.
VEHICLE PARKED 1 HOUR. STARTED VEHICLE & IT ACCELERATED AT WILD RATE OF SPEED. HAD NO CONTROL. APPLIED BRAKES WHICH FAILED TO STOP VEHICLE & WENT INTO 6 FEET OF WATER. TAKING VEHICLE TO DEALER. *AK
BRAKE FLUID RESERVOIR WAS CONTAMINATED, CAUSING A POTENTIAL SAFETY HAZARD.*AK
WINDSHIELD IS DISTORTED WHICH CAUSES OBJECTS TO APPEAR LARGER OR SMALLER OR CLOSER THAN THEY ACTUALLY ARE . *AK
CAR PULLS TO THE LEFT UPON SLOWING DOWN TO A STOP, DRIVING ON BUMPY TERRAIN AND FREEWAY CONDITIONS. CAR HAS BEEEN IN 4 TIMES FOR REPAIRS SUCH AS COMPLETE REBUILD OF RACK AND PINION, ROTATION OF TIRES AND ALIGNMENT. PROBLEM STILL EXISTS. STEERING WHEEL COMES TO REST TURNED LEFT AND WILL NOT "BOUNCE BACK" TO CENTER AFTER MANUVERING A LEFT TURN. STEERING WHEEL DOES COME BACK TO CENTER AFTER NEGOTIATING A RIGHT TURN. *AK
WHEN PUTTING TRANSMISSION LEVER INTO REVERSE VEHICLE WILL SHOOT BACK AT A HIGH RATE SPEED, CAUSING A LOSS OF VEHICLE CONTROL. DEALER WAS UNABLE TO DUPLICATE CONDITION. *AK
VEHICLE DESIGN WITH THE HIGH TRUNK CAUSES POOR VISIBILTY FOR DRIVER. NLM
WHEN APPLYING BRAKES IN AN EMERGENCY SITUATION, THE VEHICLE DID NOT STOP QUICKLY, CAUSING THE DRIVER TO REAR END A SUV. THIS HAPPENED ON NORMAL ROAD SURFACE, NO INCLEMENT WEATHER. VEHICLE DOES NOT HAVE ANTI-LOCK BRAKE SYSTEM. OWNER NOT SURE ABOUT THE DAMAGES AT THIS TIME. PLEASE GIVE ANY FURTHER DETAILS. *AK
REAR BRAKES IMPROPERLY ADJUSTED BY MANUFACTURER, RESULTING IN FRONT BRAKES OVERLOADING AND WARPING THE FRONT BRAKE ROTORS. DEALER ADJUSTED THE REAR BRAKES AND REPLACED THE FRONT BRAKE ROTORS. SINCE THE REPAIRS WERE COVERED UNDER WARRANTLY, I ASSUME THAT CHRYSLER (NOW DAIMLER/CHRYSLER) IS AWARE OF THE PROBLEM. I HAVE A 1997 CHRYSLER CONCORDE WHICH HAD THE IDENTICAL PROBLEM AT APPROXIMATELY 12,000 MILES. VERY DISCONCERTING TO HAVE SUCH A SAFETY-RELATED PROBLEM WITH A CAR COSTING UPWARDS OF $25,000.
THE FEMALE PORTION OF THE SEAT BELT BUCKLE IN THE FRONT CENTER SEAT IS CRACKED. THE DEALERSHIP IS AWARE OF THE PROBLEM. THE PART HAS BEEN ON BACK ORDER SINCE AUGUST OF 1998. *AK
TIRES/SUSPENSION OUT OF ALIGNMENT, VEHICLE WOULD NOT DRIVE STRAIGHT GOING OVER 55 MPH.
DRIVER SIDE POWER WINDOW FAILED. *YC
PASSENGER SIDE POWER WINDOW INOPERABLE. YH
HIGH POWER DISTRIBUTION CENTER, FEED STUD DAMAGED. YH
PARKING BRAKE HANDLE BROKE OFF. YH
DRIVER SIDE POWER WINDOW FAILED TO OPERATE. YH
WHEN RELAY FAILS IT CAUSES A HARSH DOWNSHIFT TO 2ND GEAR AT HIGHWAY SPEED, COULD CAUSE LOSS OF CONTROL OF VEHICLE ON SLICK STREET OR ICY ROADS. *AK
VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN COLLISION WITH NO DEPLOYMENT OF AIR BAG.
THE CONSUMER NOTICED THAT VEHICLE WAS SOLD WITH BIG DENTS IN THE BODY OF VEHICLE, MANFACTURER AGREED TO FIX THE DENTS IN THE SHEET METAL. THE MANUFACTURER HAS BEEN CONTACTED. *AK CONSUMER LEARNED OF THE DEFECTIVE ROOF RIPPLES.*SLC
IN THE PROCESS OF TAKING OFF WITH VEHICLE IN REVERSE THE VEHICLE TOOK OFF FORWARD. ON ANOTHER OCCASION WHILE THE VEHICLE WAS IN REVERSE THE VEHICLE TOOK OFF BACKWARDS ON ITS OWN WITHOUT ANY WARNING. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED, AND THE SOURCE OF THE PROBLEM COULD NOT BE FOUND. *AK *ML
WINDSHIELD DISTORTED AND NEEDED REPLACEMENT.
VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN COLLISION.
WHILE DRIVING AT ANY SPEED AND TRYING TO LOOK INTO THE REAR WINDOW THE CONSUMER CAN'T SEE OUT OF THE VEHICLE, AND WHEN THERE ARE OTHER CARS THE CONSUMER CAN'T SEE THE VEHICLE OR ANYTHING. THE DEALER GAVE THE CONSUMER SOME PILLOWS AND STILL COULD'NT SEE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Chrysler Concorde → · Every Concorde year → · How the figures are calculated →