1998 Chrysler Concorde complaints

BRAKE FAILURE-FROZEN BRAKE PEDAL-ACCORDING TO MY MECHANIC THE POWER BRAKE BOOSTER WAS FILLED WITH WATER AND FROZE.

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE MOTOR WILL SEIZE AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE CAUSING THE CONSUMER TO PULL OVER. DEALER NOTIFIED. MR

CONNECTING PIN ON SHIFTING BRACKET IS BROKEN WHICH ALLOWS KEY TO BE REMOVED FROM IGNITION SWITCH WITHOUT VEHICLE BEING IN PARK . PLEASE GIVE ANY FURTHER DETAILS.*AK

WHILE DRIVING 50 MPH ALL GAUGES WENT OUT. THEN, ENGINE STALLED. DEALER DETERMINED THAT ENGINE NEEDED TO BE REPLACED.*AK

WHILE DRIVING NOTICED A NOISE COMING FROM FRONT END OF VEHICLE,AND VEHICLE WAS SWAYING. DEALER HAS BEEN CONTACTED. AND INDICATED THAT RACK AND PINION STEERING NEEDED TO BE REPLACED. PROVIDE FURTHER INFORMATION. *AK

POWER STEERING RACK IS WORN, CAUSING STEERING TO BE LOOSE AND NOISY, CONSUMER STATES THE CHRYSLER SERVICE CENTER DID NOT TEND TO OR ACKNOWLEDGE THE PROBLEM WHILE THE VEHICLE IS UNDER WARRANTY. *SLC

CONSUMER STATES THE COLUMN GEAR SHIFT IS TOO HARD TO SHIFT WHEN NEEDED, CONSUMER USED BOTH HANDS TO SHIFT INTO ANOTHER GEAR. DEALER CONTACTED. *JB CONSUMER ALSO STATED THAT WHILE DRIVING THE ENGINE STARTED TO RACE, WHEN SHE CHECKED THE DASHBOARD, SHE SAW THAT THE GEAR SHIFT HAD SOMEHOW SHIFTED TO NEUTRAL. (THE VEHICLE AUTOMATICALLY SHIFTED TO ANOTHER GEAR UNKNOWN TO HER, SAME THING REPEATS) THERE IS A WHINING NOISE COMING FROM THE ENGINE. CONSUMER FEELS THAT THIS VEHICLE IS TOO DANGEROUS TO DRIVE. THE CONSUMERS MECHANIC INSISTS THAT THE SCARCENESS OF THE PART IS AN INDICATION OF UNIVERSAL FAILURE. *SCC

POWER WINDOWS HAVE BECOME INOPERATIVE, INCLUDING PASSENGER'S FRONT/ REAR AND DRIVER'S FRONT WINDOW.*AKIT WAS EXPLAINED TO CONSUMER TO HAVE THE WINDOWS REPLACED BUT SOMETIMES THAT DOES NOT ALWAYS REMEDY THE PROBLEM. *JG

I HAVE A 1998 CHRYSLER CONCORDE! THE WINDOW HAS BEEN GIVING MY WIFE A LOT OF PROBLEMS, I HAD 2 OF THE MOTORS REPLACED, THE ONE ON THE DRIVERS SIDE HAS BROKEN AGAIN, AND NOW IT IS OFF TRACK. IT IS A SHAME THAT CHRYSLER WONT OWN UP TO THE FACT THEY HAVE A DEFECT, THE NEXT CAR I BUY WILL NOT BE A CHRYSLER. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761425

CONSUMER STATES THE HEADLIGHTS RUBBER OUT LINER SEEMS TO LET WATER SEEK THROUGH CAUSING PROBLEMS WITH HEADLIGHTS OF VEHICLE. *TT

THERE ARE AIR POCKETS AND AIR BUBBLES IN WINDSHIELD WHICH CAN CAUSE GLASS TO BE UNSAFE. MECHANIC STATED WINDOW NEEDED TO BE REPLACED.*AK. *TT

POWER ASSIST BELT HAS BROKEN 5 TIMES IN LAST 3 YEARS.*AK

WHILE BACKING OUT OF DRIVE, VEHICLE STARTED TO REV,AND THEN TO ACCELERATE IN REVERSE. VEHICLE WAS DOING A 360 DEGREE, CONSUMER HAD TO STOP VEHICLE BY SHUTTING IT OFF. BRAKES WERE NOT WORKING.*AK ENGINEER INSPECTED VEHICLE AND COULD NOT FIND ANYTHING WRONG. DURING INSPECTION OF VEHICLE MECHANIC FOUND PROBLEM WITH COURTESTY LIGHTS. *TT

AFTER TAKING VEHICLE IN FOR AN ALIGNMENT I WAS INFORMED BY MECHANIC THAT THERE WAS A PROBLEM WITH "RIGHT POWER STEERING RACK MOUNTING BUSHINGS" AND THE "LOWER CONTROL ARM" WAS MAKING A NOISE. HE SAID IT WOULD COST APPROX. $1400.00 TO CORRECT THIS PROBLEM. THIS VEHICLE WAS WELL AMINTAINED AND DRIVEN PROPERLY AT ALL TIMES. THIS SEEMS A BIT STRANGE THAT A VEHICLE LESS THAN 4 YEARS OLD, NOT DRIVEN ABUSIVELY WOULD HAVE SUCH A MAJOR EXPENSE REPAIR. *AK

INADVERTENT UNLATCHING OF SEAT BELT;KNOWN DEFECT ON MECHANISM OG GEN 3 DESIGN. *AK

WHEN DRIVING ON HIGHWAY AND NOW BACK ROADS, CAR WILL STALL WITHOUT WARNING. NO NOISE, SOUND, OR SMOKE. LOSE ALL POWER. VERY DANGEROUS CONDITION BECAUSE I MUST PULL OVER IMMEDIATELY. I LOSE ALL ENGINE POWER AND CAR WILL NOT RESTART. TOOK CAR TO MY OWN MECHANIC AND TWO "FIVE STAR" CHRYSLER DEALERS. NOBODY CAN FIGURE OUT WHAT IS WRONG. DEALERS TOUT THE EXPERTISE OF THEIR FACTORY-TRAINED TECHNICIANS. THEIR ABLE-BODIED MECHANICS RAN THOROUGH DIAGNOSTICS AND ASSURED ME THEY TESTED EVERY PART THEY COULD THINK OF. ONE DEALER EVEN CALLED CHRYSLER DIRECTLY FOR ASSISTANCE. NOTHING SHOWS UP ON DEALERS' DIAGNOSTIC EQUIPMENT. MY ON-BOARD COMPUTER IS NOT CODING ANY MALFUNCTIONS. MY CAR HAS LEFT ME STRANDED ON THE HIGHWAY 3 TIMES AT NIGHT AND TWO ADDITIONAL TIMES ON BACK ROADS. THIS PROBLEM OCCURRS WITHOUT WARNING AND IT COULD HAPPEN ANYWHERE, INCLUDING A BUSY INTERSECTION. I SEEM TO HAVE A VEHICLE WITH AN INHERENT, DEFECTIVE FLAW THAT THE BEST CHRYSLER MECHANICS WITH THE BEST TRAINING AND DIAGOSTIC EQUIPMENT CANNOT FIND. THIS IS AN EXPENSIVE AND, MORE IMPORTANTLY, A DANGEROUS PROBLEM.*AK

HEADLIGHT SEALS ARE COMING OFF DURING NORMAL OPERATION OF VEHICLE. THIS HAS OCCURRED ON FRONT/LEFT, AND FRONT/RIGHT HEADLIGHT COVERS. DEALERSHIP DID NOT EXAMINE VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

RUBBER SEAL AROUND 2 HEADLAMPS WOULD COME OFF. ADHESIVE FAILS TO RETAIN RUBBER SEAL IN PLACE. THERE ISN'T ANY DISTORTION OF VISIBILITY WHEN THIS HAPPENS. SEAL WOULD BE HANGING OFF. HAVE NOT TAKEN TO DEALER OR MECHANIC.*AK CONSUMER STATED THAT THESE RUBBER SEALS HAVE COME UNGLUED AND ARE HANGING FROM THE LAMPS. *TT

SIMILAR TO ODI ID NO. 748019, THE DRIVER'S SIDE WINDOW BROKE LOOSE AND COULD NOT BE RAISED. EXAMINATION OF THE FAILURE SHOWED THAT THE SHEET METAL WINDOW SUPPORT HAD BROKEN. CHRYLSER'S ONLY SOLUTION SEEMS TO BE TO REPLACE THE WINDOW WITH SIMILAR COMPONENTS. VERY POOR DESIGN. A SHEET METAL PART BENT OVER ON TO ITSELF AND THEN GLUED (EPOXIED) PRODUCES A WEAK JOINT.

FRONT BRAKE ROTORS WERE DETERIORATING FROM INSIDE OUT. REPAIRS WERE MADE BY DEALER AT CONSUMER'S COST. PARTS WERE AVAILABLE FOR ANALYSIS. FEEL FREE TO PROVIDE ANY FURTHER INFORMNATION ON THIS MATTER.*AK

THERE IS A CRUNCHING NOISE COMING FROM UNDERNEATH THE VEHICLE WHILE TURNING LEFT, THE POWER STEERING RACK WAS FOUND TO BE DEFECTIVE, DEALER WOULD NOT REPLACE EVEN THOUGH VEHICLE HAD LOW MILEAGE, CONSUMER PAID FOR REPLACEMENT COSTS. *SLC

VEHICLE WAS PARKED WHEN CONSUMER NOTICED FLAMES FROM UNDER THE HOOD, HE PUT OUT FIRE. 15 MINUTES LATER, IT WAS BURNING AGAIN, THIS TIME BATTERY WAS DISCONNECTED. DEALER STATED FIRE BEGAN IN STARTER. *AK

STOPPED AT RED LIGHT. WAS REAR-ENDED. AFTER BEING HIT, WE NOTICED THAT WE WERE LAYING BACK IN THE FRONT TWO SEATS WHICH HAD COLLAPSED. THE CAR WAS TOTALLED. (STATE FARM IS THE AGENT HANDLING THE ADJUSTMENT). PASSENGER SUFFERED MILD CONCUSSION/ NECK/ ARM AND BACK INJURIES. DRIVER HAS MUSCLE ACHES AND HEADACHES. I HAVE CONTACTED A LAW FIRM REF THIS INCIDENT TO POSSIBLY PURSUE ACTION AGAINST CHRYSLER AND STATE FARM.*AK

THE DRIVER'S SIDE GLASS WINDOW BECAME LOOSE FOR THE FIRST TIME IN MARCH 2000 AND IT WAS REPLACED BY THE DEALER AND IT WAS COVERED BECAUSE IT WAS STILL UNDER WARRANTY. THE GLASS WINDOW JUST CAME DOWN WHILE DRIVING. BUT JUST RECENTLY ON 6/21/2001 THE GLASS WINDOW COMPLETELY SHATTERED WHILE DRIVING. MY HUSBAND IMMEDIATELY HAD TO TAKE THE CAR TO A CHRYSLER DEALER AND HE WAS VERY FRIGHTENED BECAUSE IMAGINE IF OUR LITTLE GIRL HAD BEEN AROUND THE CAR. THIS IS THE SECOND TIME THAT THE GLASS HAD COME LOOSE BUT THIS TIME IT SHATTERED. WE CALLED CHRYSLER CUSTOMER SERVICE FROM THE DEALERSHIP BUT THEY TOLD US THAT THEY WOULD DO NOTHING ABOUT IT BECAUSE THEY DON'T KNOW EXACTLY WHAT HAPPENED. I DID EXPLAIN THAT THIS HAD BEEN AN ONGOING PROBLEM. WE KEPT HAVING PROBLEMS PUTTING THE GLASS WINDOW DOWN. THEY WERE VERY RUDE AND NOT HELPFUL. I TOLD THEM THAT I WAS VERY CONCERNED BECAUSE THIS CAR SEEMED LIKE IT HAD A PROBLEM WITH THE WINDOWS SINCE WE LEFT THE DEALERSHIP, AND I EVEN WROTE A LETTER TO THE PRESIDENT BUT GOT NOTHING, NOT EVEN AN APOLOGY FOR ALL THE PROBLEMS WE HAVE HAD WITH THIS CAR. I ALSO EXPLAINED THE GREAT CONCERNED BECAUSE IMAGINE DRIVING IN THE EXPRESSWAY AT 55 MILES AND HAVING YOUR GLASS WINDOW SHATTER IN YOUR FACE? WHAT DO YOU THINK WOULD HAPPEN? I ALSO TOLD CHRYSLER THAT THEY WOULD DO SOMETHING UNTIL SOMEONE'S LIFE IS TAKEN BECAUSE OF THEIR DEFECT. ANYWAY, THEY WOULD NOT PAY AND WE ENDED UP PAYING $527.00 BECAUSE THE DEALERSHIP TOLD US THAT THEY HAD TO INSTALL THE GLASS AND AL

DEALER CLAIMS THIS IS NORMAL TO "ALL" CARS, I NEVER HEARD OF SUCH. NO SAFETY DEFEC TLISTED. *AK

ROTORS REPLACED A SECOND TIME ON 2 MAY 2001 DUE TO SHAKING IN STEERING WHEEL AT 60 MPH, BRAKING DISTANCE NORMAL. ROTORS WERE WARPED. *AK BRAKES PULSATE WHEN BRAKING ON HIGHWAY DUE TO WEARING OF ROTORS. *YH

BRAKE ROTORS, SHAKE IN STEERING WHEEL, AT 60 MILES HR., JUNE 17,1999, MANUFACTURER TOOK CARE OF, AFTER I COMPLAINED TO THEM, HAD 13,714 MILES AT THE TIME. NOW HERE WE ARE AGAIN WITH SAME PROBLEM, MAY 2001 SHAKE IN STEERING WHEEL AT 60 MILES PER HR., ROTORS AGAIN, 36,700 MILES, REPAIR NOT COMPLETED NOW IN THE SHOP!*AK

FLOOR ON DRIVER'S SIDE WILL GET FLOODED EACH TIME THAT IT RAINED. DEALER CAN NOT FIND OUT WHERE WATER IS COMING FROM. THEN, THERE WILL BE A MILDEW SMELL.

FRONT BRAKE ROTORS ARE TOO THIN, AND THIS HAS CAUSED EXCESSIVE WEAR OF FRONT BRAKE ROTORS. ALSO WHEN BRAKING CONSUMER HAS NOTICED VIBRATION IN T FRONT END. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

LEFT FRONT SEATBACK RECLINER DROPPED BACK WHILE DRIVING..DEALER SERVICE DEPT. REMOVED SEAT R&R LOWER COVER...DRILLED OUT AND RETAPPED BROKEN HINGE BOLT..DEALER CHARGES FOR REPAIRS ($170.25), CLAIMS OUT OF WARRANTY DUE TO MILEAGE..REPORTED TO CUSTOMER SERVICE..CLAIMS NO OTHER REPORTS OF SIMILAR PROBLEMS...REFUSES TO REIMBURSE FOR REPAIRS. *AK

WHILE DRIVING COULD HEAR NOISE COMING FROM UNDER VEHICLE, AND HAD TAKEN VEHICLE TO DEALER. THEY FOUND OUT THAT NOISE CAME FROM THE BUSHINGS. *AK

VACUME NOISE POSSIBLE LEAK. ONLY WHEN COLD OUTSIDE . SOFT BRAKE PEDAL. *AK

THE ROTORS WERE WARPED AND CAUSED THE STEERING WHEEL TO PULL FROM LEFT TO RIGHT WHEN BRAKING. *SLC

KNOCKING SOUND FROM ENGINE. DEALERSHIP SAID THAT OIL PUMP FAILED, DESTROYING ENGINE. ZONE MANAGER REFUSES TO PAY FOR NEW ENGINE. AGREES TO ONLY PAY HALF. ALL RECOMMENDED SERVICE HAS BEEN DONE AT ALL RECOMMENDED INTERVALS. AUTOMOBILE HAS BEEN EXTREMELY WELL TAKEN CARE OF. *AK

CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK

EXACT DATE AND MILEAGE ARE ESTIMATED FOR THE PURPOSES OF THIS REPORT: THE ORIGINAL REPORT AND EXACT DATE ETC ARE FILED WITH THE DEALER. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

WHILE DRIVING 65MPH VEHICLE STALLED AND DIED WITHOUT WARNING . DEALER HAS INSPECTED VEHICLE AND WAS NOT ABLE TO DETEERMINE THE CAUSE OR CORRECT THE PROBLEM.*AK THE PROBLEM OCCURED TWICE AND THE DEALER COULD NOT FIND THE CAUSE. *YH

CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. *AK THE MANUFACUTRER STATED THE CRUMPLE ZONES ABSORB ENOUGH OF THE IMPACT SO THE AIR BAGS COULD NOT DEPLOY. *YH

ENGINE STOPS WHILE DRIVING. THIS HAS HAPPENED TWICE WITHIN THE PAST TWO WEEKS. DEALERSHIP IS NOT ABLE TO DUPLICATE OWNER'S CONCERN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

HEADLIGHTS GO OUT WHILE DRIVING WITHOUT NOTICE. VERY DANGEROUS CONDITION!*AK

DRIVER'S SEATBACK BROKE AWAY FROM THE FRAME.*AK

REAR, DRIVER SIDE TRAILING ARM SHEARED FROM METAL FATIQUE, CAUSING REAR, DRIVER SIDE WHEEL TO COME OFF. BROKEN TRAILING ARM ALSO REPEATEDLY BUMPED AGAINST BRAKE LINE. FRONT END OF CAR NOW "SHIMMIES". THE REPLACEMENT PART IS A COMPLETELY DIFFERENT DESIGN THAN ORIGINAL PART -- THE ORIGINAL EMPLOYED A U-SHAPED CHANNEL DESIGN, WHILE THE REPLACEMENT IS AN ENCLOSED CYLINDRICAL FORM. MANUFACTURER HAS REFUSED TO RESPOND TO OWNER'S LETTER ADDRESSING CONCERNS FOR THE REMIANING ORIGINAL PART ON PASSENGER SIDE OF VEHICLE, AND HAS ALSO REFUSED TO PROVIDE A COPY OF THE "INDEPENDENT" ENGINEER'S REPORT ON THE FAILURE.

VEHICLE SUDDENDLY SHIFTED TO 2ND GEAR W/OUT WARNING, NOW WILL NOT UPSHIFT, HAS BEEN REPAIRED TWICE ON 11/06/98 AND 08/21/99 WITH THE SAME PROBLEM. *AK

WHILE IN TRAFFIC TOOK FOOT OFF OF BRAKE TO PROCEED AND CAR ACCELERATED VERY FAST INTO TRAFFIC. *AK DEALER COULD NOT FIND ANYTHING WRONG. PROBLEM FOUND ON THE INTERNET. *YH

BRAKES FAILED, ROTORS

TIRES OUT OF ROUND, COMPRESSOR, O-RINGS HAD TO BE REPLACED. *AK

THE MATERIAL OF THE SEAT BELT IS SO THIN, WHICH CAUSES THE BELT TO TWIST ON EITHER SIDE OF THE LOOP, THAT IS LOCATED ON THE PILLAR BETWEEN THE DOORS. THIS CAUSES THE SEAT BELT NOT TO FUNCTION PROPERLY. THE PROBLEM WAS REPORTED TO THE CHRYSLER CORPORATION. THE PROBLEM HAS NOT BEEN CORRECTED. *AK *ML

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THE BRAKING SYSTEM MALFUNCTIONED DUE TO BRAKING SYSTEM NOT BEING INSTALLED PROPERLY WHICH CAUSED ROTORS TO OVERHEAT AND EXTENDED STOPPING DISTANCE. THIS COULD HAV E RESULTED IN A CRASH.

DRIVER TURNED ON THE IGNITION , WITH FOOT ON BRAKES SHIFTED TO REVERSE, SLOWLY RELEASED BRAKES, WHEN IT SHOT BACKWARDS IN EXTREME HIGH SPEED ,HITTING A REAR PARKING CEMENT WALL. *AK