Owners filed 124 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 5 times.
When it fails
06600066,000 milesMedian miles at failure
90 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
24
0
1
0
Structure › Body › Door
13
0
0
9
Latches/Locks/Linkages › Doors › Latch
11
0
0
2
Fuel/Propulsion System
7
0
0
0
Electrical System › Instrument Cluster/Panel
7
0
0
0
Engine and Engine Cooling
6
0
1
1
Exterior Lighting
5
0
0
0
Fuel System, Gasoline
4
0
0
0
Tires
3
0
0
0
Structure › Body
3
1
0
3
5 safety recalls
Part 573 reports
Steering09E005000
Filed Feb 17, 2009979 vehiclesDorman Products, Inc.
Defect. DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk. A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy. DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
Fuel System, Gasoline › Storage07V349000
Filed Aug 8, 200720,594 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Risk. A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi
Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Latches/Locks/Linkages › Doors › Latch04V597000
Filed Dec 22, 2004717,302 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Risk. IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy. DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Defect. CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.
Remedy. OWNERS WILL BE PROVIDED WITH REPLACEMENT LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
What owners reported
Newest filings
Tires
Filed Jun 4, 2024FL
[XXX] 2021, Purchased 4 tires Walmart, Radar Dimax AS-8 size: 225/60R16. June 2023 tire badly separated. Denied warranty because Walmart did not install. Purchase 2 more identical tires and picked up [XXX] 2023 and installed both. Bad tire trashed no longer have in possession. Several months later had another tire separate so installed the extra tire I had. In March 2024 the wife told me the van was shaking again. Found two tires separating. One was from the newer purchase. Tried calling the Manufacture numerous times (800) 725-1482 to let them know of the problems with their tires and possible safety. Received no responses. I have never in my life had tires like the separate. Had a couple trailer tires years ago but probable heavy load and older tires, so expected. I have since purchased some Goodyear tires for replacement and currently have three of the separated tires and the one remaining good tire, which my wife will not let me install on anything she drives. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air BagsCrash1 injured
Filed Oct 25, 202159,072 milesTX
The contact owns a 2004 Chevrolet Venture. The contact stated while driving 30 mph, when a police officer ran the red traffic light and crashed into the driver's side door, and pushed the vehicle into a school bus. The air bags did not deploy. The contact stated she has a broken right foot and did seek medical attention at the hospital and was waiting for a pending surgery. The police report was filed. The vehicle was not drivable. The vehicle was towed to towing lot. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 59,072.
Service Brakes
Filed Mar 16, 2020173,000 milesLA
THE INSTRUMENT CLUSTER GAUGES WENT OUT AND MY ABS LIGHT STAYS ON AND I'M IN MOTION
Air BagsCrash3 injured
Filed Apr 8, 2019270,000 milesMI
TL* THE CONTACT OWNED A 2004 CHEVROLET VENTURE. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 50 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS PREGNANT AND HAD TO BE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS INTOXICATED. THERE WERE TWO PASSENGERS WHO ALSO HAD TO BE HOSPITALIZED AND TRANSPORTED VIA AMBULANCE. THE VEHICLE WAS TOTALED AND TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 270,000.
Fuel/Propulsion System
Filed Dec 8, 2018215,000 milesIN
TRANSMISSION SLIPS AND JERKS WHEN DRIVING , GAS SOMETIMES SPUPS.
Structure › BodyCrash
Filed Oct 4, 2018120,011 milesOH
(XXXXXXXXX) CRAIGSLIST LEMON LAW PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System
Filed Feb 4, 201642,000 milesIN
DASH DISPLAYS INACCURATE OR NOT WORKING GAUGES. TEMPERATURE AND SPEEDOMETER OFTEN DOESN'T WORK AT ALL OR SHOWS 120MPH WHEN DRIVING AT APPROX 55MPH! TEMP WILL OFTEN SHOW HOT WHEN CAR IS AT NORMAL TEMP.
Exterior Lighting
Filed Oct 20, 2015220,000 milesCA
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. WHILE DRIVING 35 MPH, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Exterior Lighting
Filed Aug 24, 2015100,400 milesWI
HEADLIGHTS ARE DANGEROUSLY DIM AT NIGHT. NEW BULBS, NEW HEADLIGHT LENSES, NO SOLUTION. SAME PROBLEM WITH MY 1999 CHEVY VENTURE.
Fuel/Propulsion System
Filed Jul 23, 2015136,000 milesAL
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. AFTER THE VEHICLE WAS FUELED, THERE WAS A STRONG ODOR OF FUEL COMING FROM THE VEHICLE. THE CONTACT OBSERVED A PUDDLE OF FUEL UNDER THE REAR DRIVER SIDE OF THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Electrical SystemFire
Filed Apr 21, 2015206,804 milesNC
CIGARETTE LIGHTER SHORTED WITH THE PHONE CHARGER PLUGGED IN. THE FUSE DID NOT BLOW, WHICH CAUSED AN ELECTRICAL FIRE WHICH TOTALED THE VAN. *TR
Fuel/Propulsion System
Filed Nov 21, 201443,000 milesNC
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR PRESENT COMING FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE VENT TUBE AT TOP OF FUEL TANK WAS CORRODED AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Visibility › Power Window Devices and Controls
Filed Nov 19, 2014135,000 milesID
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ABS LIGHT CONTINUOUSLY ILLUMINATED AND THE POWER WINDOWS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Structure › Body
Filed Oct 27, 201494,000 milesIN
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ROCKER PANELS WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INTEGRAL BODY STRUCTURE WAS WEAKENED BY RUST AND FORMED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Electrical System
Filed Oct 1, 20146,000 milesMI
MY WIFE TOOK HER CHEVROLET VAN IN FOR SERVICE DUE TO THE INTERIOR LIGHT NOT FUNCTIONING IT WAS TAKEN TO MAHONEY CHEVROLET AND BLOSSOM CHEVROLET. THEY TOLD HER IT WAS CORROSION CAUSING THE PROBLEM AND DID NOTHING TO REPAIR THE PROBLEM AS THEY SAID IT WAS NOT COVERED. I BEING A CERTIFIED MECHANIC AND HAVING AN ASSOCIATES DEGREE IN ELECTRONICS TROUBLE SHOT THE PROBLEM AND FOUND THE BODY CONTROL MODULE TO BE THE CAUSE OF THE PROBLEM. THE MODULE ALSO CAUSED THE POWER WINDOWS,DOOR LOCKS,REMOTES AND ALL OTHER INTERIOR THINGS TO FAIL. I FEEL THIS IS A VERY SERIOUS SAFETY ISSUE AS THERE ARE MILLIONS OF THESE VANS ON THE ROAD AND THESE MODULES FAIL ON THIS AND ALL OTHER MODELS OF THIS VAN SUCH AS THE PONTIAC ETC... IN A PANIC SITUATION SUCH AS AN ACCIDENT THE DRIVER WOULD HAVE TO MANUALLY OPERATE THE LOCKS OR SMASH OUT A WINDOW IF THEY WERE ABLE TO DO SO IF THERE WERE A FIRE AND IT WAS URGENT TO GET OUT OF THE VAN MANY MAY PANIC AND NOT BE ABLE TO GET OUT. I CONTACTED GM OVER THIS ISSUE AND THEY APPEARED TO AGREE WITH ME AND GAVE ME A SERVICE # OF 71-1331263820. I HAVE SENT THEM NUMEROUS E-MAILS AND PHONE CALLS BUT HAVE GOTTEN NO RESPONSE. I FEEL THIS IS THE SAME OLD GM AND THEY WONT REPAIR AN OBVIOUS DEFECT UNLESS ORDERED TO OR IF THERE ARE DEATHS FROM THE PROBLEM. I AM HOPING CONTACTING YOU WILL FORCE THEM TO DO THE RIGHT THING AND REPAIR THIS PROBLEM BEFORE SOMEONE DOES DIE BECAUSE THEY CANT GET OUT OF THEIR VAN OR THE MODULE CATCHES FIRE FROM AN OVERHEATED CHIP THAT CONTROLS THIS M
Fuel/Propulsion System
Filed Sep 17, 2014FL
I CANNOT FILL THE GAS TANK UNLESS GAS SPILLS OUT OF THE DEFECTIVE CONNECTION THAT GOES TO THE FUEL TANK VIA THE HOSE THAT IS CONNECTED FROM THE FUEL INJECTION SYSTEM UNTO THE GAS TANK. I HAD TO HAVE IT REPAIRED BY A MECHANIC THAT HAS DEALT WITH THIS TYPE OF VEHICLE IN THE PAST AND HE TOLD ME THAT THIS IS AND HAS BEEN A MANUFACTURED FROM THE BEGINNING CONCERNING THIS PARTICULAR MINI VAN (CHEVY VENTURE). AS LONG AS THE TANK IS HALF FULL THERE'S NO LEAKS, HOWEVER I CAN STILL SMELL A MILD SCENT OF FUMES FROM THE DEFECT OF THE VEHICLE'S FUEL SYSTEM. *TR
Fuel/Propulsion System
Filed Jun 14, 2014111,864 milesNV
FUEL GAUGE WOULDN'T MEASURE, AND THE CAR WHEN STOPPED, QUIT... THE FUEL GAUGE HAD BEEN INTERMITTENTLY NOT MEASURING GAS CORRECTLY, (I EVEN FILLED A COMPLAINTS WITH 2 GAS STATIONS THINKING IT WAS THEIR GAS PUMP THAT WAS WRONG.) THIS WAS AN ONGOING PROBLEM OVER A LONG PERIOD OF TIME. THEN THE CAR HAD TO BE TOWED TO MY RESIDENCE... I LIVE IN A DESERT AND IT'S VERY HOT, THE TOWING COMPANY SUGGESTED THE FUEL PUMP WENT ALONG WITH THE FUEL PRESSURE GAUGE. SO I HAD TO HAVE THEM REPLACED....I HAVE NEVER HAD THIS KIND OF PROBLEM WITH OTHER MAKES OF CARS. *JS
Electrical System
Filed Apr 7, 2014156,000 milesGA
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THERE WAS A DELAYED RESPONSE WHEN STARING THE VEHICLE. THE VEHICLE WOULD ALSO SURGE FORWARD DURING THE IGNITION MALFUNCTION. THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000. UPDATED 05/28/14 MA
Electrical System
Filed Feb 28, 201435,000 milesMI
THE RECENT GM RECALL OF 2004 - 2007 COBALT AND OTHER VEHICLES FOR IGNITION SWITCH PROBLEMS NOW MAKES MY ISSUES IN MY 2004 CHEVROLET VENTURE VAN POTENTIALLY MAKE SOME SENSE. THERE HAVE BEEN MULTIPLE OCCURRENCES OF THE PROBLEM OVER THE YEARS BUT IT SOUNDS SIMILAR TO THE ABOVE RECALL. SOME OF THE INCIDENTS OCCURRED ON THE HIGHWAY (70 MPH), SOME HAPPENED ON THE DIRT ROADS WE LIVE ON (25 - 35 MPH). THE ENGINE SIMPLY STOPPED - NO POWER OF ANY KIND. THE ENGINE COULD BE RESTARTED BY SHIFTING INTO NEUTRAL AND TURNING THE KEY. IT DID NOT REQUIRE A COMPLETE VEHICLE STOPPAGE (ALTHOUGH IT DID OCCASIONALLY CAUSE A NASTY SQUEAL FROM WHAT I ASSUMED WAS THE STARTER MOTOR). THE CAR WAS PURCHASED USED FROM A DEALER SO I DO NOT KNOW IF THE ISSUE OCCURRED DURING THE FIRST YEAR OF SO OF THE VEHICLES USE. I THINK THE GM INVESTIGATION NEEDS TO BE EXPANDED TO OTHER MODELS. VIN CAN BE PROVIDED IF NEEDED. *TR
Electrical System › Instrument Cluster/Panel
Filed Jan 12, 2014120,000 milesMA
THE SPEEDOMETER FAILED ON THE INSTRUMENT CLUSTER. PREVIOUSLY THE FUEL AND TEMPERATURE GAUGES HAVE FAILED. CHEVY DOES NOT SEEM TO BELIEVE THIS TO BE THE RESULT OF DEFECTIVE PARTS BUT THAT IS ATTRIBUTED TO OPERATING THE VEHICLE PAST 100,000 MILES. THE REPAIR IS ESTIMATED AT $500 AND IS NOT GUARANTEED. I HAVE NOTICED NUMEROUS COMPLAINTS OF INSTRUMENT CLUSTER FAILURE BUT I HAVE NOT SEEN IF ANY ACTION HAS BEEN TAKEN BY CHEVROLET. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 17, 2009. Source: NHTSA Office of Defects Investigation.